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Capital O Hotel Rincon Del Arco

Chiapas · Mexico

Ejercito Nacional No. 66View location

8.6/10Excellent183 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.4/108.4
Condition8.8/108.8
Location8.0/108.0
Neighborhood8.2/108.2
Amenities7.4/107.4
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  • Hotels with charm

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Capital O Hotel Rincon Del Arco

Set in a beautiful 19th-century colonial mansion surrounded by gardens, Rincon del Arco features charming terraces, a restaurant and free Wi-Fi. It has an ideal setting in the historic center of San Cristobal de las Casas. The spacious rooms at Rincon del Arco have simple, classic décor with wooden furnishings.

There is flat-screen cable TV, free Wi-Fi and a private bathroom. Regional and international dishes are served in Los Geranios Restaurant. Guests can relax in the Arco's lounge area, and there is also a computer room and laundry facilities.

San Cristobal de las Casas is one of Mexico's famous Magic Towns and the Rincon is surrounded by the city's colorful buildings. The cathedral and main square can be reached in 5 minutes by foot. Couples in particular like the location – they rated it 8.

9 for a two-person trip.

Read more about this hotelShow less

A stay at Hotel Rincon Del Arco places you in the heart of San Cristóbal de las Casas, within a 15-minute walk of San Cristóbal de las Casas Cathedral and Na Bolom Cultural Museum.

This hotel is 0.7 mi (1.2 km) from Guadalupe Church and 0.7 mi (1.2 km) from Foro Cultural Kinoki. Treat yourself to a stay in one of the 49 guestrooms, featuring fireplaces. Rooms have private balconies. Satellite television is provided for your entertainment.

Conveniences include complimentary bottled water, and housekeeping is provided daily. Featured amenities include a 24-hour front desk and a safe deposit box at the front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators Limited hot water onsite Professional property host/manager Service animals not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • There is limited hot water on site.
    • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards, debit cards, and cash
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Spoken Language

    Spanish

Nearby attractions

Na Bolom Cultural Museum 0.2 km / 0.2 mi
Galeria Studio Cerrillo 0.7 km / 0.4 mi
Guadalupe Church 0.8 km / 0.5 mi
Foro Cultural Kinoki 0.8 km / 0.5 mi
Church of San Nicolás 0.9 km / 0.6 mi
Centro Cultural de los Altos 1 km / 0.6 mi
San Cristóbal de las Casas Cathedral 1 km / 0.6 mi
Mesoamerican Museum of Jade 1 km / 0.6 mi
Ex-Convent of Santo Domingo 1 km / 0.6 mi
Mayan Textile Center 1 km / 0.6 mi
Museo de San Cristóbal 1.1 km / 0.7 mi
Plaza 31 de Marzo 1.1 km / 0.7 mi
Museo de Ambar 1.2 km / 0.8 mi
Santo Domingo Handicraft Market 1.3 km / 0.8 mi
Arches of Carmen 1.4 km / 0.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 49
  • hotel
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
Show 12 more facilities & services
  • Wi-fi
  • Secure parking
  • Garden
  • Terrace
  • Restaurant: 1
  • Non-smoking area
  • Smoking area
  • Meeting room: 1
  • Breakfast and dinnerExtra charge
  • Breakfast and lunchExtra charge
  • Non-smoking establishment
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Capital O Hotel Rincon Del Arco

8.6
Excellent
183 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.4 /10
Condition
8.8 /10
Location
8.0 /10
Neighborhood
8.2 /10
Amenities
7.4 /10
75 reviews shown
10/10
Exceptional
20 Nov 2023
Nohemi Karina
Excelente lugar, a una distancia adecuada del centro, pacifico y súper silencioso. Adore el lugar y sus jardines. Personal amable.
Leisure
8/10
Excellent
27 Feb 2023
José Guillermo

Well balanced

I would say it’s the kind of place exactly to expect in such a quiet little town like San cristobal de las Casas. Just the right distance away from the main tourist street. The hotel is quiet, clean, rooms are spacious, bed is comfortable. And if you have a rental this a no brainer for the parking is quite spacious and safe. Maybe the only downside is the Wi-Fi is poor as in practically all the town. Breakfast is ok, but there are many more delicious restaurants nearby.
Partner
10/10
Exceptional
04 Feb 2021
Saul A

EXCELLENT PLACE TO STAY!! Recommended

This hotel is awesome. The staff is extremely friendly and catering. They have on site parking, which is great considering the streets are super narrow and easy to have the rental hit. Rooms are spacious, clean and have running hot water. The property has many open areas and sits in a colonial Hacienda style, which make it very enchanting. The property is located about 12 minute walk from the main strip in San Cristobal, the Cathedral or Guadalupe church. Everything is walking distance from here. There is a store accross the street to buy necessities or snacks, a laundry place around the corner and many eateries within walking distance. The hotel’s restaurant is also a good option for food. Highly recommend this place and will stay here upon our return trip to San Cristobal!
Partner
10/10
Exceptional
23 Jan 2021
Ruben
The stay was nice the courtyard was beautiful
And the staff was polite and helpful
The room was kind of small but cozy
And the mattresses ware a little smelly
Friends_and_family Family
8/10
Excellent
21 Mar 2020
Verified traveler
The old colonial-style architecture is really beautiful.
My only complain is that there is no A/C and even tho its supposed to be “cold” at night, i kept sweating through the whole night.
Leisure Partner
8/10
Excellent
20 Feb 2019
Verified traveler
Hacienda style gives it an extraordinary atmosphere
Leisure Family_with_children
8/10
Excellent
14 Oct 2018
Verified traveler
helpful,friendly staff. beautiful gardens. just far enough so quiet for sleeping but close enough for walking to the center in minutes.
8/10
Excellent
19 Feb 2018
John P

Dress warmly for San Cristobal

Building is cold. Hot water takes several minutes, but does arrive. Good breakfast.
2/10
Poor
23 Jan 2018
David

I booked for 5 nights run away after 1

It is the first time I that I was told that heating is not included in the price.
The hotel has a lot of potential under different management attitude.
10/10
Exceptional
07 Jan 2018
Leslin

Nice hotel. Beautiful gardens

Nice hotel with beautiful grounds in a convenient location. Oh, plenty of secured parking in a neighborhood where parking is limited. One tiny thing... wish they had a light on the closet area... it was very dark and I couldn't see my stuff without shining my phone in there. Really, very good
Family
10/10
Exceptional
03 Apr 2017
Verified traveler

convenient, clean and family friendly

nice property and lovely garden
Family
10/10
Exceptional
05 Feb 2017
Suzanne

Beautiful setting

Chose the hotel for the fact it had gated off street parking, and it turned out to be beautiful. Lovely gardens, pleasant rooms and good value. Definitely recommend.
10/10
Exceptional
29 Jan 2017
Jose Ignacio

Perfect match in price and quality

This hotel has actually all the benefits that any traveler look for in his journeys. It is perfectly located few blocks to the central park and the cathedral, has beautiful gardens, a quite good restaurant (no pretentious but more than enough) with fare prices, and large rooms with comfortable beds and typical Mexican decoration.
The place is quite, and you can relax in its beautiful gardens, with the sound of the fountains in the surrounding. Service is kind and answer to any need that you can have during your stay, Decoration is beautiful, mixing the old Mexican fashion with all the modern facilities.
I highly recommend this hotel. Its cost is less than you can imagine for such a great conditions and services.
10/10
Exceptional
19 Sep 2016
SALOMON A

Comfortable

Beautiful hotel
10/10
Exceptional
22 Jul 2016
MIRLETTE

Great hotel for the price

The hotel was very nice and clean. Near by the downtown and had parking lot who was great. It has a very pretty garden
Family
10/10
Exceptional
08 Jan 2016
ARTURO

Excellent price and comfortable

Enjoyed our stay very much.
Family
6/10
Pleasant
01 Jan 2016
Veronica

Picturesque Hotel

The room was small and the wifi never worked. After the third day it started working in the lobby area. The hotel has nice gardens. It has free parking which was good and handy.
San Cristobal is a beautiful place and the hotel is like 5 minute walking distance to the Andador
Family
4/10
Poor
31 Dec 2015
Jaime

Worst place to Stay in San Cristobal...

Beautiful Hotel, horrible service. First Day, asked for toilet paper, never arrived until next day. Because hotel in the halls has no rugs, you could hear when people arriving and leaving with their luggage wheels; also the cleaning people. The beds have a protection plástic so every time you moved you could hear the plastic. Internet works sometimes. Next day in dinning room,
pounding very loud, workers hitting outside wall, preparing wall for paint. Arriving to room, no towels; maids forgot to put towels in room. Internet not working, complain to front desk; no solution. Worst service I have ever experience.
Partner
8/10
Excellent
22 Sep 2015
el salvador

Beautiful hotel

Nice hotel and is only a 10 minutes walk to the city main district and our breakfast was excellent with cheap prices
8/10
Excellent
17 Aug 2015
Verified traveler
Walking distance to city center. The hotel also provided purified water throughout the premises which was a plus.
Family
6/10
Pleasant
07 Jun 2015
William

Where's the hot water?

Beautiful, traditional style hotel average to good rooms. Loved everything, except, two rooms didn't have hot water, & it took them a while to even check. Said let it run for a while - so we did with no results. Pilot had gone out on the water heater, & seems like a regular occurrence. Don't know why they don't have someone check each morning. Otherwise, a wonderful stay.
Family
8/10
Excellent
08 Mar 2015
Lee

Quite pleasant

We only stayed one night but found it to be comfortable and the setting quite pleasant plus a good location to walk to town. The coffee in the restaurant was not very good....we were hoping for some good Chiapas coffe to start the day.
Family
8/10
Excellent
22 Jan 2015
Marianne

Well-staffed hotel/restaurant near Real Guadalupe

2 nights, 1/15-1/17/2015. Courteous & professional staff, easy check-in and check-out with concierge. On-site restaurant is very professionally run & has a good menu - especially handy for early or late meals when other nearby restaurants might be closed. Hotel is just 4 short blocks away from Real Guadalupe, one of the major pedestrian shopping/restaurant zones. Hotel provides purified water not just in carafes inside the rooms, but also provides it in 5-gallon bottles is strategically placed in common hallways outside the rooms-- a convenience we really appreciated. We enjoyed 2 of the common living-room-type areas, one of which provides a computer for those guests who cannot access the hotel's WiFi with their own devices. We had no problems with the unheated rooms that other commenters found uncomfortable; we just used the extra blanket the hotel provides in each room. However, those guests who are cold-sensitive might consider bringing some thermal underwear for increased comfort if they visit this lovely place during winter season.
8/10
Excellent
11 Sep 2024
Lázaro Amado
Hotel comodo; los jardines y la tematica del hotel es buena. Considero podria mejorar el servicio y las condiciones de las instalaciones (la habitacion tenia manchas de humedad en el techo).
La relacion calidad-precio es equilibrada.
El hotel esta retirado del centro por lo que es muy tranquilo.
Leisure Partner
10/10
Exceptional
10 Jul 2024
Adrian
Todo bien
Business_and_leisure Family_with_children
8/10
Excellent
27 Nov 2023
MIGUEL A
El servicio de internet es pesimo, no se puede conectar a wifi sino sales al jardin
Leisure Family
10/10
Exceptional
02 Aug 2023
Gerardo Manuel
Tiene buena atención, es segura, cerca del centro, tranquila, bonito hotel, me gustó mucho
Leisure Family
10/10
Exceptional
17 Oct 2022
ana laura
Lo mejor de lo mejor
Friends_and_family Family
10/10
Exceptional
26 Aug 2021
Carlos

Muy buena opción !

Muy buena opción ! Excelente que acepten mascotas !!!
Friends_and_family Family
10/10
Exceptional
26 Jul 2021
jessica

100% recomendable

Hotel con excelente servicio, habitaciones amplias, bastante cuidado sus jardines
Partner
10/10
Exceptional
09 Apr 2021
Sonia

Hermoso lugar

Excelente todo muy bien , buen trato buena comida habitación limpia !! Hermosos jardines !!
Partner
10/10
Exceptional
05 Apr 2021
Verified traveler
Me gusta el lugar que esta cerca del centro, muy facil de llegar, el servicio muy atento.
Friends_and_family Family
6/10
Pleasant
19 Mar 2021
Nathalia

No dan la suite por la que pagas.

No me dieron la habitación por la que habia pagado me dieron otra de menor costo y no me reenbosaron la diferencia dijeron que eso era problema de la pagina.
El servicio es lento apesar de no tener mucho ocupacion. Las toallas del baño muchas estaban manchadas y las cobijas de la cama tambien.
Business
8/10
Excellent
19 Feb 2021
Jessica

Jardín, aire libre y silencio

Ahora durante la pandemia, este hotel ofrece espacios al aire libre con un jardín hermoso y un restaurant agradable y con precios accesibles para no tener que ir al centro donde parecen no tener ningún protocolo de mantener la sana distancia ni usar cubrebocas. Aunque hacía mucho frío en la noche, habían cobijas suficientes para dormir cómodamente. Aunque está dentro de la ciudad, hubo silencio y muy poca gente, muy poco ruido para descansar bien. Muy buena experiencia por el precio económico....
Friends_and_family Family
10/10
Exceptional
18 Feb 2021
Verified traveler
Me gustó la seguridad que da el hotel, muy limpio y buena atención.
Leisure Partner
8/10
Excellent
03 Feb 2021
Dalia Monserrat

Mi experiencia

El hotel está muy bonito y el servicio es bueno pero las habitaciones son muy frías y tienen un conducto arriba que las hace más frías no hay calefacción, jardín lindo pero hay mucha colillas de cigarro tirado le falta un poco más de limpieza en los jardines
Friends_and_family Family
10/10
Exceptional
01 Feb 2021
Verified traveler
Excelente Lugar, agradable estancia.
Business
10/10
Exceptional
30 Jan 2021
fernando

Excelente hotel

Me encantó el hotel, limpio, tranquilo, excelente precio, habitaciones cómodas, cerca del centro de San Cristóbal. Felicidades
Friends_and_family Family
8/10
Excellent
25 Jan 2021
OSWALDO

Agradable

Fue una experiencia bonita y agradable, el lugar excelente, el hotel tiene una estructura colonial y lo recomiendo ampliamente
Friends_and_family Family
8/10
Excellent
06 Jan 2021
Verified traveler
Los jardines están preciosos muy agradable pero el hotel es muy frío y no tenían toallas suficientes
Leisure Family_with_children
4/10
Poor
30 Nov 2020
Lulú
Las camas no son como
Lo dicen, reservé cama
Queen y cuando llegue no existen esas camas ahí, todas son matrimoniales, no se confíen. Le pedí al recepcionista que no las cambie y me dijo que no existía. En general no fue de mi agrado
Leisure Friends
10/10
Exceptional
29 Nov 2020
SILVIA
Excelente lugar
Friends_and_family Family
8/10
Excellent
31 Oct 2020
Verified traveler
El jardín del hotel es hermoso. Podría mejorar un poco la comodidad de las habitaciones y baños
Partner
10/10
Exceptional
29 Oct 2020
Alejandra

Hermoso hotel

Hermosas instalaciones, tranquilo, limpio y sin malos olores. La comída del restaurante rica y económica. Las habitaciones super cuidadas. Sus instalaciones super cuidadas, los jardines hermosos. Y todo el personal del hotel super amables y atentos. Son duda volvería a hospedarme en ese bellos lugar.
Partner
8/10
Excellent
27 Oct 2020
Gabriela
Muy bonita y comoda la habitación, hay que cerrar temprano las ventanas por los insectos del jardin
Partner
8/10
Excellent
26 Oct 2020
Verónica

Buena experiencia

El hotel es hermoso, tiene un jardin prescioso y las habitaciones son amplias.
Estuve 7 noches, las primers 3 todo super bien incluso pusieron adornos con las toallas y flores, pero a la 4 noche ya no lavaron el baño, solo cambiaban las toallas.
Los cuartos son comodos pero por la altura de los techos son frios y no hay calefaccion.
Fuera de eso el hotel es sumamente recomendable, yo bolveria.
Self
10/10
Exceptional
11 Oct 2020
EdnaCisneros
Muy buena atención de parte del personal durante mi estadía estuve cómoda las habitaciónes muy buenas me volvería a hospedar ahí sin dudas
Leisure Family
10/10
Exceptional
13 Sep 2020
Jonathan

Hermoso hotel

Muy bonito el hotel, estaría bueno que incluyeran desayuna gratis
Partner
8/10
Excellent
24 Aug 2020
ReyDavid
El lugar está muy acogedor, la atención muy buena, solo falto la limpieza de la habitación, muy tardía, nos cruzamos en tiempos, pero fuera de eso todo bien y muy limpio cuando llegamos
Leisure Partner
10/10
Exceptional
25 Mar 2020
Alejandro

Simplemente extraordinario

Exelente servicio, recomiendo ampliamente para viaje de negocios o de placer
Business
10/10
Exceptional
18 Mar 2020
Verified traveler
La señal del wifi no funciona bien ya que intentamos varias veces y nunca entró el Internet
Leisure Partner
10/10
Exceptional
11 Mar 2020
YdlSB
El precio es súper bueno en comparación con las instalaciones. La comida del restaurante es muy buena.
Leisure Partner
8/10
Excellent
10 Mar 2020
Verified traveler
Un buen lugar para descansar, espero regresar y estar más tiempo.
Leisure Family
10/10
Exceptional
09 Dec 2019
Salvador

San Cristóbal PFS

Muy recomendable el hotel, lo único que aclarar que no está a 3 minutos a pie del centro
Partner
8/10
Excellent
10 Jun 2019
Daxigave
Hotel colonial y con cosas únicas, lo único que no me gusto es que las ventanas son muy grandes y se escucha todo lo de afuera hacia dentro de la habitación.
Friends_and_family Partner
8/10
Excellent
25 Apr 2019
Verified traveler
Es un lugar único, con cuartos cómodos y gran vista, un jardin muy padre donde puedes tomar café, lo malo es la atención en el restaurante
Leisure Partner
10/10
Exceptional
30 Jan 2019
Verified traveler
Excelente la calidad y servicio brindado, por el precio que pagas.
Yo regreso!!!
10/10
Exceptional
25 Jan 2019
Verified traveler
Lo único que no estuvo a la altura fue el servicio del restaurante, la comida rica pero la atención lenta y deficiente ppr parte del encargado de la mañana.
2/10
Poor
21 Jan 2019
hector
El servicio del restaurante lento y de mala gana, me robaron ropa
8/10
Excellent
15 Jan 2019
Verified traveler
esta un poco retirado del centro historico
Family
8/10
Excellent
06 Jan 2019
Roberto

Ecelente hotel..

Muy bién, buena atención, limpieza y muy buen wifi
Family
8/10
Excellent
05 Jan 2019
Roberto
Lindo lugar, lindos jardínes.
Me gustó mucho, exelente parqueo e internet.
Family
10/10
Exceptional
04 Jan 2019
Verified traveler
Todo muy bien solo que me gustaría que tuvieran calentadores ya que la habitación es demasiado fría
10/10
Exceptional
28 Aug 2018
Verified traveler
Hermoso hotel. Altamente recomendado y a un precio excelente... Volveremos...
8/10
Excellent
02 Jul 2018
Mer

LindoHotel muy cerca del centro.

Excelente servicio del personal muy amable y atento a nuestros requerimientos. La cama es muy confortable, se duerme riquísimo, la comida del restaurante deliciosa, abundante y con un sazón inigualable! La chimenea en la habitación fue fantástico, servicio de internet bueno. Arreglos menores en la habitación, en general muy buena experiencia.
10/10
Exceptional
26 Feb 2018
HUGO

Hotel agradable en San Cristobal de las Casas

Es un hotel muy bonito y las habitaciones muy comodas, lo recomiendo ampliamente.
10/10
Exceptional
05 Feb 2018
Santiago
Habitación muy agradable con chimenea que fue necesaria usar por la época del año en que fuimos.
Muy buen desayuno
Nos proporcionaron adaptador de enchufe para poder cargar los móviles
6/10
Pleasant
29 Jan 2018
VICK

muy buen hotel cerca del centro

hermosas las instalaciones pero en el checkin, deje mis lentes de sol en la recepcion y no me los devolvieron
8/10
Excellent
25 Jan 2018
Verified traveler
Dommage qu'il ait fait si froid même si dans les chambres couverture supplémentaire
Et prévoir petit déjeuner en sus
8/10
Excellent
25 Jan 2018
André

Pensar en el clima

Excelente servicio y muy limpio. Solo un comentario, tuvimos que pedir tres veces cobijas extra por el frío tan excesivo, nos ofrecieron prender la chimenea de la habitación pero es cerrada y puede ser peligroso dormir con una chimenea prendida. Deben considerar esto para que los clientes no tengan que pedir cobijas extra todo el tiempo. Por lo demás, estamos muy satisfechos, la atención es muy buena y las habitaciones muy bonitas.
10/10
Exceptional
22 Jan 2018
Gustavo Angel

Muy agradable

La atención de los trabajadores del hotel muy bien, deberían checar unos detalles nada más, el. Teléfono, am estar un poquito pendiente pero de ahí en fuera todo excelente muy tranquilo
8/10
Excellent
18 Jan 2018
Abraham

Hotel agradable con una bonita arquitectura.

Estuvimos 3 noches y 4 dias, la estancia fue agradable, lo unico que no nos parecio fue la demora para que estuviese lista la habitacion, cosas que nos nos agradaron mucho, fue la tranquilidad de dejar tu carro en el hotel, la comida del restaurant nos pareció buena, y la habitacion que siempre estaba limpia cuando regresabamos al Hotel.
8/10
Excellent
07 Jan 2018
Verified traveler

Buen hotel, mejor personal.

Un hotel que cuenta con un jardín atractivo, cercano al centro de la ciudad de San Cristóbal, lo que permite caminar y disfrutar de la ciudad.
La habitación amplia, limpia, pero con un acentuado olor a humedad, ya que carece de ventilación. Amenidades sencillas, pero cumple.
A destacar la atención del personal, siempre con una sonrisa y con gran disposición por atender al huésped. Sin duda, lo mejor del hotel.
10/10
Exceptional
05 Jan 2018
Jesus Alejandro

Muy bien

Me agradó el lugar, recomendable
Family
10/10
Exceptional
31 Dec 2017
Dennise

Muy bien

El hotel es comodo y muy agradable, la zona es muy tranquila
Partner

Location & surroundings

Capital O Hotel Rincon Del Arco
Ejercito Nacional No. 66, Mexico City, Mexico

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Capital O Hotel Rincon Del Arco

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