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Uvence Arte + Hotel

Chiapas · Mexico

Presidente Carranza 14 A Col. RevolucionView location

9.4/10Excellent65 Reviews
Cleanliness9.8/109.8
Service9.4/109.4
Comfort9.6/109.6
Condition9.6/109.6
Neighborhood8.8/108.8
Amenities9.4/109.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Uvence Arte + Hotel

Enjoy stunning views from the terrace and garden of this colonial hotel in San Cristóbal de las Casas. Make use of complimentary Wi-Fi, concierge services, and an arcade/game room. The hotel also offers wedding services and a restaurant, Agapandos, with room service available during limited hours.

Unwind with a drink at the bar/lounge. Each of the 18 individually decorated guest rooms features a fireplace, plasma TV, Select Comfort bed with down comforter and premium bedding, wired and wireless internet access, and cable programming. Conveniences include a safe, phone, and complimentary newspapers.

A full breakfast is available daily (fee applies). The hotel also provides complimentary newspapers in the lobby, dry cleaning/laundry services, a 24-hour front desk, 6458 square feet (600 square meters) of conference space, roundtrip airport shuttle (surcharge, available 24 hours), and free self-parking.

Nearby attractions include the Na Bolom Cultural Museum (0. 3 mi), Galeria Studio Cerrillo (0. 4 mi) and Museo de Ambar (0. 6 mi).

Read more about this hotelShow less

With a stay at Uvence Arte + Hotel in San Cristóbal de las Casas, you'll be within a 5-minute drive of San Cristóbal de las Casas Cathedral and Na Bolom Cultural Museum.

This boutique hotel is 0.5 mi (0.8 km) from Galeria Studio Cerrillo and 0.6 mi (1 km) from Centro Cultural de los Altos. Stay in one of 8 guestrooms featuring plasma televisions. Your Select Comfort bed comes with down comforters and premium bedding.

Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • New Year's Day (January 1) Gala Dinner per adult: MXN 1999
    • New Year's Day (January 1) Gala Dinner per child: MXN 999 (from 8 to 13 years old)

    We have included all charges provided to us by the property.

  • You need to know
    • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately MXN 210 for adults and MXN 210 for children
    • Airport shuttle fee: MXN 2124 per vehicle (roundtrip)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Na Bolom Cultural Museum 0.5 km / 0.3 mi
Galeria Studio Cerrillo 0.7 km / 0.4 mi
Museo de Ambar 0.9 km / 0.6 mi
Centro Cultural de los Altos 1 km / 0.6 mi
Mayan Textile Center 1.2 km / 0.7 mi
Ex-Convent of Santo Domingo 1.2 km / 0.7 mi
Templo del Carmen 1.3 km / 0.8 mi
Foro Cultural Kinoki 1.3 km / 0.8 mi
Guadalupe Church 1.4 km / 0.8 mi
Church of San Nicolás 1.5 km / 0.9 mi
Mayan Medicine Museum 1.5 km / 0.9 mi
San Cristóbal de las Casas Cathedral 1.5 km / 0.9 mi
Mesoamerican Museum of Jade 1.6 km / 1 mi
Orquídeas Moxviquil Botanical Garden 1.6 km / 1 mi
Museo de San Cristóbal 1.6 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 8
  • Number of floors (main building): 1
  • Single rooms: 8
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Visa Electrón
  • City centre
  • Nearest Bus / Metro Stop
  • Wheelchair-accessible
  • Car park
Show 48 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wi-fi
  • Local and international calls
  • Secure parking
  • Room service
  • Laundry service
  • Launderette
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Library: 1
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Banquet hall
  • Conference room
  • Meeting room
  • Projector
  • Conference hostess
  • Printer
  • Audio-visual equipment rental
  • TV lounge
  • Massage
  • Breakfast
  • Continental breakfast
  • Hot breakfast
  • Breakfast a la carte
  • À la carte lunch
  • Set menu dinner
  • Snacks
  • LGTBIQ friendly
  • Early Check-in
  • Early departure
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AB

American Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE SUPERIORSUITE • SUPERIOR • 1 Bedroom • 60 m²SUI.SU
    SUITE SUPERIORPhoto unavailable8 photos

    Uvence Arte + Hotel

    SUITE SUPERIOR

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    60 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU

    Room amenities

    • Wi-fi
    • Cable TV
    • Disability-friendly bathroom
    • Fireplace
    • Smoke detector
    • Welcome pack
    • Wheelchair-accessible
    • Terrace
    • Living room: 1
    • Safe
    • Ironing set
    • Minibar
    • TV
    • Direct dial telephone
    • Bathroom: 1
    • Private Pool: 1
    • Toiletries
    • Bathrobes
    • Make-up mirror

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIORSUITE • SUPERIORSUI.SU-1

    Photos are not available for this room type.

    Uvence Arte + Hotel

    SUITE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LUXURYSUITE • LUXURYSUI.LX

    Photos are not available for this room type.

    Uvence Arte + Hotel

    SUITE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Uvence Arte + Hotel

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING BED ONE BEDROOMJUNIOR SUITE • KING BED ONE BEDROOM • 1 Bedroom • 44 m²JSU.B1-KG
    JUNIOR SUITE KING BED ONE BEDROOMPhoto unavailable3 photos

    Uvence Arte + Hotel

    JUNIOR SUITE KING BED ONE BEDROOM

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    44 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.B1-KG

    Room amenities

    • Safe
    • TV
    • Smoke detector
    • Fireplace
    • Cable TV
    • Make-up mirror
    • Toiletries
    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Uvence Arte + Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-1

    Photos are not available for this room type.

    Uvence Arte + Hotel

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Uvence Arte + Hotel

9.4
Excellent
65 Reviews
Cleanliness
9.8 /10
Service
9.4 /10
Comfort
9.6 /10
Condition
9.6 /10
Neighborhood
8.8 /10
Amenities
9.4 /10
43 reviews shown
10/10
Exceptional
04 Jul 2025
Jesus Gerardo Rodriguez
If you're looking for a good hotel to stay in San Cristobal, look no further. This place was amazing! The quality of the rooms, the staff and the food... priceless!
Leisure Partner
10/10
Exceptional
22 Nov 2022
Irene
very safe, they walk the property often, man entrance has a guard of sort and it's quiet away from plaza
Leisure Family
10/10
Exceptional
09 Aug 2022
KAROL
This hotel was certainly one of the best experiences I have had in a long time. I have traveled world-wide and the service in this small, peaceful, and beautiful hotel can compare with any hotel in the large resorts in any country.
I highly recommend it. The service was exceptional.
Self
8/10
Excellent
24 Apr 2019
Krista
Very large spacious rooms and the grounds were beautiful. The negative would be that it's a smaller hotel (only ~20 rooms) and the restaurant often feels empty and doesn't offer fast/light menu options like a sandwich. The nearest restaurant was a 15 min walk.
Leisure Partner
8/10
Excellent
21 Mar 2017
Verified traveler

Gringos beware.

Beautiful hotel. Great garden. Super atmosphere. A dream come true ?
Almost, were it not for
1. at check-out time no staff speaking English was available to clarify issues with bill
2. two unmarked steps in the main room which easily can lead to injuries due to falls in an unfamiliar dark room
However, would I stay again ? YES
10/10
Exceptional
07 Oct 2014
Susana

Better than Home

Everything about this hotel stay is superb. The location (although not downtown, is better as it is very quiet) and a 15 minute walk or a very short (US$3.00) taxi ride to the hustle and bustle of the center of San Cristobal. The hotel is beautiful, the grounds are lush and the staff is excellent. I give this hotel an A+. I would not change a thing about this hotel.
10/10
Exceptional
10 Mar 2026
Maribel
Hermoso lugat
10/10
Exceptional
30 Sep 2025
Juan Jose
Excelente hotel
Partner
8/10
Excellent
28 Sep 2025
Jorge
Baño ruidoso
Partner
10/10
Exceptional
09 Sep 2025
Raul

Es EL hotel en San Cris

Este hotel fue el highlight de mi semana en San Cristóbal. Comida, habitación, servicio, atenciones, de lo mejor. Hay muchísimo cuidado a los detalles y se nota. No me quedaría en ningún otro lugar y pienso regresar tan pronto pueda.
Self
10/10
Exceptional
20 Jun 2025
CARLOS ANTONIO

Agradable sorpresa

Lugar muy bonito , fresco y verde . Habitaciones muy modernas pero a la vez acogedoras .
Partner
8/10
Excellent
02 May 2025
PHILIPPE
Très bel endroit calme avec de superbes chambres,juste nous sommes arrivés tôt,refus catégorique peu commercial de prendre une douche avant l'heure légale,3pm du check in ,ou il fallait acquitter 75%du prix payé,dommage le reste était parfait
10/10
Exceptional
20 Mar 2025
Miguel
Encantador lugar!!
Toda una experiencia. Hermosa decoración mucho espacio, muy cálida.
Leisure Partner
6/10
Pleasant
07 Mar 2025
Fernando

Falta de mantenimiento en la calefacción

La habitación en cuestión de limpieza bien, pero hacía frío y la calefacción nunca funcionó aún cuando diariamente decían que la estaban checando. La chimenea solo la prendí para probarla pero olía mucho a gas por mala combustión y tampoco la pudieron arreglar. El gerente nunca apareció para hacerle los comentarios.
Friends_and_family Friends
10/10
Exceptional
02 Mar 2025
Octavio

Highly recommended!

The place Is really beautiful, the gardens aré a dream and the rooms aré great... Little details with maintenance, but nothing that could cause the guest to feel uncomfortable, however the whole experience would be a 10 if It weren't for that.
Partner
10/10
Exceptional
21 Feb 2025
Maricruz
Excelente servicio
Leisure Partner
10/10
Exceptional
09 Nov 2024
Julieta
Limpia y segura
Business_and_leisure
10/10
Exceptional
12 Oct 2024
Alexis
Un lugar hermoso para hospedarse , tranquilo, la decoración y el buen gusto presente en cada lugar, jardines hermosos para disfrutar
Leisure
10/10
Exceptional
21 Sep 2024
Allan Yair
.
10/10
Exceptional
15 Sep 2024
Miriam Hali
Excelente
Leisure Partner
10/10
Exceptional
03 Sep 2024
Maricruz
Un lugar perfecto para descansar
Leisure Partner
10/10
Exceptional
25 Jun 2024
alejandra
Muy comodo
Leisure Partner
8/10
Excellent
23 Jun 2024
MERCEDES
Las instalacioones son super lindas ...
Leisure Family
6/10
Pleasant
25 May 2024
Humberto

Reporte de queja de servicio

Buenos días para hacer el reporte de queja , lamentablemente todas las amenidades del hotel son muy buenas , pero hoy en la mañana desde las 8 a 11 hrs no tuve agua caliente en mi habitación , motivo por el cual no pude darme un baño y a pesar de haber hecho el reporte temprano en recepción al Sr Froylan , no tuve resolución , por tanto es una pena que por situaciones así uno decida no volver y no recomendar su hotel . Haré lo propio en las páginas donde hice la reservación , esperando se tomen cartas en en el asunto. Muchas gracias por la atención y en espera del seguimiento de este reporte . Gracias .
Atte : Dr Humberto Cravioto P
10/10
Exceptional
01 May 2024
hector manuel puga
Lo mejor de lo mejor
Leisure Family
8/10
Excellent
07 Apr 2024
sergio
Bien
Leisure Family
10/10
Exceptional
19 Apr 2023
Gabriel
Excelente en todos los sentidos un hotel de alto nivel con amenidades y areas excelentes
Leisure Family_with_children
10/10
Exceptional
19 Nov 2022
DAVID ARMANDO

Extraordinario lo recomiendo

Una experiencia única, el servicio excelente los chicos que nos recibieron muy atentos y cordiales, la comida súper rica, nos sirvieron rápido y quede enamorada del hotel, divino
Partner
10/10
Exceptional
10 Aug 2022
Carlos

Excelente lugar

Excelente lugar, discreto, agradable. Habitaciones muy bonitas.
Jardines hermosos! La
Comida excelente!
La atención muy buena!
Partner
10/10
Exceptional
11 Apr 2021
Verified traveler
Un hotel muy lindo, con privacidad, el personal muy amable.. la comida myy rica
Leisure Family
10/10
Exceptional
25 Jul 2019
Verified traveler
El restaurant es el único servicio que me dejo mucho que desear no tenían muchos de los insumos para preparar los platillos, tuvimos que ordenar de lo que había !!. Lo demás excelente .
Leisure Family
6/10
Pleasant
22 Jul 2019
Verified traveler
El hotel bonito. Pero la chimenea de gas tuvieron que cerrarla porque despedía un fuerte olor a gas. El baño eléctrico pero nada práctico. Amenidades buenas.
Friends_and_family Family_with_children
10/10
Exceptional
21 Jul 2019
Verified traveler
El personal es muy amable, la habitación es muy espaciosa, la calefacción tiene la temperatura perfecta
Leisure Friends
10/10
Exceptional
04 Jul 2019
Verified traveler
Decoracion hermosa , super buen trato, alimentos deliciosos a muy buen precio .lo unico negativo seria la ubicación, esta alejado de la zona céntrica para caminar por lo que hay que estar tomando taxi
Leisure Family
10/10
Exceptional
28 Dec 2018
Verified traveler
Me encantaron las cabañas y el paisaje. El personal fue muy amable. Regresaré.
8/10
Excellent
20 Sep 2018
Alejandro

Bueno

Excelente servicio, muy buenas habitaciones, no estaba disponible el spa, ubicación alejada del centro.
Partner
10/10
Exceptional
06 Apr 2018
MARCOS

MARAVILLOSO

Excelente, la atencion del personal es de primer nivel!!
Partner
8/10
Excellent
21 Mar 2018
graciela

LUGAR HERMOSO Y APACIBLE !

Precioso, comida deliciosa y personal súper amable, linda chimenea. Invitada a regresar !
8/10
Excellent
22 Feb 2018
CARLOS ELIAS

buena experiencia

MI EXPERIENCIA EN ESTE HOLTEL FUE BUENA PUDIENDO SER EXCELENTE, SOLO TUVE UN PEQUEÑO INCONVENIENTE, DURANTE LA PRIMERA NOCHE, MI HABITACION NO CONTABA CON AGUA CALIENTE, AL PARECER UN PROBLEMA CON EL CALENTADOR DE AGUA, ME OFRECIERON DE INMEDIATO CAMBIO DE HABITACION MISMO QUE SE HIZO EL SEGUNDO DIA, PERO LA HABITACION NUEVA QUE ME ASIGNARON ERA MAS PEQUEÑA, EN TODOS LOS ASPECTOS, CONTACTE AL PERSONAL DE RECEPCION INDICANDO ESTA INCONFORMIDAD, INDICANDOME ELLOS QUE ERA DE LA MISMA CATEGORIA, ESO ME MOLESTO POR QUE ERA MAS QUE EVIDENTE QUE ERA MAS PEQUEÑA QUE LA QUE ORIGINALMENTE ME ASIGNARON Y QUE HONESTAMENTE NOS ENCANTO A MI ESPOSA Y A MI, LA SEGUNDA NO. ME OFRECIERON REGRESARME A LA PRIMERA HABITACION PERO AL NO SERVIR EL CALENTADOR DE AGUA Y ESTAR EN UN LUGAR MUY FRIO NO ERA PARA MI OPCION, PERO ASI COMO EXPONGO MI INCONFORMIDAD TAMBIEN COMENTO QUE ANTE ESTO EL PERSONAL DEL HOTEL SE ESMERO BASTANTE EN TRATAR DE MEJORAR SU IMAGEN, NOS DIERON ALGUNAS CORTECIAS COMO UNA COPA DE VINO, UN DESAYUNO MUY RICO PARA DOS PERSONAS COMPLETAMENTE GRATIS, SE NOTO MUCHO QUE QUERIAN DE ALGUNA MANERA MEJORAR MI EXPERIENCIA, LO CUAL DENTRO DE LO QUE CABE LOGRARON, SOLO SI LES PEDIRIA AL HOTEL O ASU PERSONAL QUE NO TRATEN QUE UNO SE SIENTA COMO TONTO YA QUE LA CHICA DE RECEPCION EN UN TONO NO INDICADO (NO GROSERA NI NADA PARECIDO) ME DECIA QUE TODO ERA IGUAL, SIENDO QUE YO CLARAMENTE OBSERVE QUE NO ERA ASI, PERO FUERA DE ESO LA VERDAD QUEDE SATISFECHO PUDIENDO HABER SIDO EXCELENTE
10/10
Exceptional
12 Mar 2017
andres
No muy buena atención en lo general , lo calificaría excelente
Partner
10/10
Exceptional
08 Nov 2015
Alberto
Excelente lugar, muy recomendable.
Partner
8/10
Excellent
01 Oct 2015
Mark

Lugar espectacular

Un lugar espectacular, tiene el inconveniente que si te toca evento (hacen bodas y ese tipo de eventos) puede ser u poco ruidoso. El único pero es la regadera del baño que es muy incómoda, por lo demás muy recomendable,
Partner
8/10
Excellent
06 Jul 2015
Sergio

Muy agradable, buena servicio, lejos del centro.

Excelente servicio, buena comida, habitaciones muy cómodas, esta lejano al centro de San Cristobal, sin duda regresaría.
Partner

Location & surroundings

Uvence Arte + Hotel
Presidente Carranza 14 A Col. Revolucion, San Cristobal De Las Casas, Mexico

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Uvence Arte + Hotel

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