Name: Hotel BO
Address: Av. 5 de Mayo # 38 Barrio Mexicanos, San Cristobal De Las Casas, 29240, MX

10/10

Exceptional

25 Mar 2026

ALBERTO

Staff amable, cuarto muy limpio y el lugar increíble

Friends

10/10

Exceptional

22 Jan 2026

Sergio

Our stay at Hotel Bo was incredible from start to finish. The level of service here was a breath of fresh air. Every single staff member we encountered, from the welcoming greeting at the door to the efficient check-in and the attentive cleaning staff was amazing.
The hotel itself is a sanctuary. It is exceptionally calm, with beautiful gardens and a very pleasant, curated atmosphere (even the background music and soundscapes were perfect). Our room was incredibly comfortable and well-designed.
A few highlights:
The Food & Drinks: The restaurant is top-tier; every meal and cocktail was excellent.
The Tours: We used the hotel’s drivers for trips to Sumidero Canyon and Palenque. They were professional, friendly, and made the long journeys seamless.
The Staff: Unlike other places we’ve stayed, the team here truly makes you feel like a valued guest.
If you are visiting San Cristóbal de las Casas, do not hesitate to stay here. It was one of the highlights of our trip!

Leisure Partner

10/10

Exceptional

10 Sep 2025

juan

Very nice

4/10

Poor

08 Sep 2025

Adolfo

Poor amenities , good food

The overall hotel is ok , we stayed at the best suite of the hotel… however we experienced a few issues : WIFI WAS NOT AVAILABLE IN THIS SUITE !!! …. They DO NOT have frigo-bar inside the room, they ONLY provide two small bottles of water per day ( that’s it ) , they ONLY provide TWO bath towels, so we were asking for more towels every si how day we were there … food is good , excellent breakfast, staff is very friendly , but the overall experience was a just regular one

Partner

10/10

Exceptional

31 May 2025

Dilip

The Chef at the Hotel Alejandro Hernandez went beyond our expectations to accommodate all our meals as we are vegetarian and had kids with us.
Amazing food in Bo Cucina

10/10

Exceptional

11 May 2025

vicente

Very good!

10/10

Exceptional

31 Dec 2024

Ana

Beautiful!

Fantastic . The hotel is super pretty, calm, the staff attentive and prepared, amenities very nice , beds are very comfortable . All design details are beautiful both in common areas , in the rooms .
Amazing stay

Partner

10/10

Exceptional

29 Dec 2024

David

Would return

8/10

Excellent

03 Dec 2024

Randy

This property exudes a cool modern vibe. It is just two small blocks away from the center of town. However, the larger suite with breakfast all at half the price at Guayaba Inn made me wish I had stayed at the other property entirely

Leisure Friends

10/10

Exceptional

18 Sep 2024

Allan

Beautiful place, very modern yet folkloric.

10/10

Exceptional

24 Feb 2024

Damien

Loved it. Loved the library space, restaurant was good and affordable. Planning to return.

Friends_and_family Friends

10/10

Exceptional

09 Nov 2023

Elvia

Beautiful hotel with delicious food.

Leisure Friends

10/10

Exceptional

05 Nov 2023

Oliver

Muy buena ubicación , excelente opción de postres bebidas y el personal es excelente muy amables recomendado al mil por ciento!

Leisure Partner

10/10

Exceptional

23 Aug 2023

Claudia

Excellent service, great rooms, delicious food.

Leisure Friends

10/10

Exceptional

09 May 2023

Verified traveler

Ya quiero volver

El hotel es hermoso no le hacen justicia las fotos online. La comida también es muy rica, pero la calidad de su spa y la atención de Leslie y todo su equipo es insuperable. Nos hicieron sentir hasta consentidas. Mil gracias

Partner

10/10

Exceptional

20 Apr 2023

Omar

Great customer service and very friendly

Leisure Partner

10/10

Exceptional

19 Feb 2023

DHARANGINI

Very helpful staff, excellent property in a great location. They made our stay at San Cristobal very special

Leisure Partner

10/10

Exceptional

15 Jan 2023

Isaac

Excelente experience and wonderful property

Leisure Family

10/10

Exceptional

16 Dec 2022

Carlos

Lo único malo es que el estacionamiento no está en la misma propiedad

Leisure Partner

10/10

Exceptional

05 Dec 2022

Francisco

Very clean. excellent location. Great staff

Leisure Family

10/10

Exceptional

09 Oct 2022

Oscar

Es un hotel hermoso, la calidez de las personas que lo atienden es agradable y sus áreas están muy limpias y se nota el mantenimiento que le dan ❤️ con gusto vuelvo

Leisure Friends

10/10

Exceptional

06 Oct 2022

Hiddai

Beautiful design

Leisure Family

10/10

Exceptional

29 May 2022

Adrea

One of the nicest hotels I’ve stayed at. The staff was amazing and the location was perfect. I will be back!

Leisure Partner

10/10

Exceptional

20 Mar 2022

Samuel

Really beautiful boutique Hotel in San Cristobal. The design was great the staff were amazing the food was really good and I definitely can't wait to go back!

10/10

Exceptional

17 Mar 2022

Rebecca

Would recommend however the people at front desk were not always friendly, it really depended who was there. We were surprised by the hit or miss treatment because of the amount of time we spent there in the restaurant, bar, and the shop. Not to mention we booked a second room during our stay. So most of our money spent in San Cristobal went directly to the hotel. The rest of the hotel staff was amazing and made up for it. Along with the beauty of the grounds and hotel.

Leisure Friends

10/10

Exceptional

17 Mar 2022

Rebecca

Beautiful hotel and restaurant. Service amazing, more so in the restaurant and the room maintenance people than at front desk. Front desk people were hit or miss and not as friendly as the employees throughout the rest of the hotel. The gentleman that was the overnight front desk reception was the friendliest, with the day time people being a touch on the snotty side. Somewhat disappointing but not enough to ruin our stay or our love for hotel Bo. We will return.

Leisure Friends

8/10

Excellent

11 Mar 2022

Verified traveler

Boutique spot

Chic fun boutique hotel with wonderful service and amazing restaurant. Bed was a little too soft for our tastes but everything else was wonderful.

Partner

10/10

Exceptional

30 Nov 2021

Verified traveler

Very good

Partner

10/10

Exceptional

25 Nov 2021

Ora

Superb

Fabuloso hotel!!!
El staff muy servicial y atento a tus necesidades.
Restaurante de primer nivel.
Nos fascinó !

Friends_and_family Friends

8/10

Excellent

08 Oct 2021

Carlos

Friendly staff, good restaurant and comfortable rooms.

Leisure Family

10/10

Exceptional

13 Aug 2021

Verified traveler

An excellent stay highly recommend

Leisure Family

10/10

Exceptional

25 Jul 2021

Verified traveler

The hotel is gorgeous and brilliantly designed. Rooms are spacious and functional. The food is great with a variety of options. Finally the stars are the hotel staff, very helpful.

Leisure Partner

10/10

Exceptional

17 Jan 2021

Verified traveler

Hermoso.
Lleno de detalles.
El servicio maravilloso

Leisure Family

10/10

Exceptional

03 Feb 2020

Jessica

Beautiful hotel, great location

Stunning hotel, beautiful rooms, great service and excellent restaurant. I cannot wait to return!

Friends_and_family Friends

8/10

Excellent

12 Jan 2020

Verified traveler

Best Option by far

Hotel is exceptionally well designed. Rooms are very cute. We stayed in 2 different types of rooms. Both were nice.

WiFi a little bit shoddy so - don’t expect to be able to stream Netflix.

Restaurant was good too.

Partner

10/10

Exceptional

02 Sep 2019

seth

The luxury retreat in San Cristobal

Hotel Bo is one of the top end hotels in San Cristobal. Even though it has been open for a while it remains refreshed. The design of the hotel surrounds a garden and the position of the hotel looks towards the mountains. Even though this hotel is in the center of town it feels a little removed because of the nature. The restaurant is also a nice touch since you can have all three meals here and prices are very good in the restaurant. The executive suites are great with a view of the wall of vines. I could sit in bed all day and just enjoy the view. The amenities in the bathroom were also nice and smelled good. For those that want a special retreat to relax in San Cristobal, this is a good place.

Partner

10/10

Exceptional

18 Jul 2019

Laura

Amazing

Amazing

Family

10/10

Exceptional

12 Jun 2019

LauraT

Beautiful hotel, very nice rooms, good restaurante, good location, everything walking distance

Leisure Family

10/10

Exceptional

19 Feb 2019

Verified traveler

This is the best hotel in san cristobal and it is amazing! everything about it is great! dont think twice to reserve.

Friends_and_family Friends

8/10

Excellent

22 Jan 2019

R

Very nicely decorated room/hotel. The location is excellent, and is much closer to central San Cristobal than the map might suggest. However, it is extremely expensive compared to everything else in town.

10/10

Exceptional

19 Jan 2019

Joseph

Top Choice in San Cristóbal

Hotel Bo’s architecture and finish out was on par with Hotel San Jose in Austin. Fantastic. Restaurant was also finest in town.

Partner

10/10

Exceptional

20 Nov 2018

Mario

The hotel was simply great, design is beautiful and it has a very nice restaurant in it.

Partner

10/10

Exceptional

23 Oct 2018

Nancy

The staff of this hotel was unlike most five star hotels
i’ve stayed, on top of every tiny detail! Mentioned it was my husbands birthday and the balloons throughout our room, the cake and the chocolates and card signed by the staff left me in tears. This is a home.

10/10

Exceptional

10 Jun 2018

Ismael

Great staff, friendly and very attentive to our needs. Would tell a friend about it.

10/10

Exceptional

24 May 2018

Luis

Vacation

Service and attention to detail was amazing.

Family

10/10

Exceptional

18 May 2018

Enrique

Everything very good.

Partner

10/10

Exceptional

12 May 2018

Patrick

Amazing experience

Hands down one of the best hotels we’ve stayed at and we travel a lot! The hotel is beautiful, well located and the staff are helpful, courteous and accommodating. The room was secluded and tasteful and the restaurant offered an interesting and delicious selection. If you’re looking for a special experience in San Cristobal de las Casas you won’t find better than Bo.

Partner

10/10

Exceptional

09 Apr 2018

Verified traveler

Excellent boutique hotel, lovely staff

The hotel is an amazing boutique hotel in a very nice town. As you get off the street and into the hotel, it is an oasis of peace and calm from the otherwise narrow and busy streets! The staff are extremely friendly, very helpful, and it was a shame that we stayed only for a night here. We had an early morning start the next day, and they offered to have a staff member keep some coffee and tea ready well before their normal time, which was a nice gesture. The restaurant was very good and vegetarian friendly. The rooms were very comfortable. And the location was quite convenient to walk to the centre of the town. We used them to organise our transportation and, while we don't speak much Spanish, we went with their Spanish-speaking driver - he was extremely helpful, tried his best to give us ongoing narrative of the place with the limited English he knew and the limited Spanish we did! Excellent experience using Hotel Bo overall - definitely recommend the place.

Partner

10/10

Exceptional

05 Apr 2018

Verified traveler

Worth the expense!

They think of everything here. It is an expensive hotel but a great value— they are so kind and attentive, and the rooms and facilities are wonderful.

10/10

Exceptional

13 Feb 2018

Karime

Lovely!

Absolutely loved the details, the food, the ambiance!

10/10

Exceptional

23 Nov 2016

Verified traveler

Very nice place!

This hotel is so pretty has an excellent location, the restaurant is so so good I ate there all my stay, Alfonso and Alejandra in the front desk were so helpful, they have a first class service.

10/10

Exceptional

15 Jan 2016

Ekaterina

Great place to stay in San Cristobal

This is a modern designer hotel within a close walking distance from the town centre. The grounds are beautiful, the rooms are spacious and cosy with great care to both design and practicability. The hotel has a great restaurant, Lum, and the staff is very friendly and helpful. I would definitely recommend this place to stay in San Cristobal.

10/10

Exceptional

14 Sep 2015

Rafael Antonio

San Cristobal hotel

The hotel experience here was great; staff was very helpful, rooms and design is modern and upscale. Service and food are excellent. Definitely will repeat a visit here

Partner

10/10

Exceptional

25 Aug 2015

Verified traveler

Excellent!!!

Great hotel and location, amazing staff, awesome food, can't wait to go back.

Partner

10/10

Exceptional

04 Nov 2014

Verified traveler

Excellent!!

Awsome

Partner

10/10

Exceptional

01 Nov 2014

Noe

Nice

Awsome

Partner

8/10

Excellent

06 Sep 2014

Verified traveler

Rooms are set in Beautiful garden

This maybe be the best architecturally aesthetic hotel in town, as well as the most expensive. Our room is fitted with all modern necessities, with the only complain of the lack of ventilation. With cool nights in sancristobal, there is no air con needed in the room. However it would justify the need for an openable window for fresh air. We had to open the door for a bit every time we came back to the room because it smelt stale damp air. Nevertheless, the beauty of the hotel lobby and garden made it all worthwhile. Be sure to go to the back lounge room for some internet surfing while taking in the beautiful view of the garden

Partner

10/10

Exceptional

10 May 2014

oskeebob

Best service ever!

My wife became ill and we wanted to stay in a San Cristobal hotel that would be relaxing and with all services. We couldn't have chosen a better location. Everyone on the staff was aware of our situation and was very gracious. But we had two more issues that they really helped. Our car's external mirror was clipped off and the front desk arranged everything for the repair. And when i left my cellphone charger in the room on our departure I got a personal call right away so I could retrieve the missing item. The restaurant and rooms are great and I highly recommend!

4/10

Poor

07 May 2014

Alex

Had higher expectations

This place is a small boutique hotel, everybody is so kind and informative, Our room was nice but noisy, you can hear people walking by the corridors and conversations from the bar. When we arrived we asked for margaritas at the bar and they had a weird flavour, we told our waiter and he said the bartender was off that day so he made the margaritas himself, we liked his cander but thought it was odd of a place like this with no bar tenders. On friday we invited friends over for dinner, they were staying at another hotel, when they arrived at the Bo we came down from our room and what a big surprise!!! We Were told we could not have dinner there because the hotel had a private party for someone (no notices from the hotel no apologises) we ended up taking a cab and had dinner somewhere else, when we came back to the hotel the party was over so we asked for a glass of wine and we were told there was no more wine everything was gone (hard to belive). At check out we asked the front desk girl for a comments book she said they did not have one, then I asked for the manager and she said the manager was not there. We had that wekend lots of friends staying in different hotels in San Cristobal since we were there for a wedding and heard great comments of other hotels that were half or less the money we paid for the Bo, If you decide to stay there and want to relax ask for the rooms at the end of the hall.

10/10

Exceptional

18 Mar 2014

Verified traveler

Great Hotel

Modern and well located hotel with wonderful facilities

10/10

Exceptional

24 Feb 2014

Adri

My place for peace...

This is my 2nd visit there, this is just an amazing place. If possible, I'll visit more often. Staff is just great. If I had to provide feedback, would only be to get more organized during breakfast with the waiting staff although it is a great service in general in all the hotel.

8/10

Excellent

29 Sep 2013

Verified traveler

It's a beautiful hotel located very close to all the action, yet wonderfully peaceful and quiet. The food was very good and the staff was excellent. Our only negatives had to do with the design of the Junior suite; the indirect lighting made it very dim and the bathroom hidden behind a mirrored sliding door made for a pretty startling late-night trip to the bathroom when you saw your own reflection approaching. The bed and linens were wonderful, and bless them for supplying a quiet space heater that was very effective.

10/10

Exceptional

18 Sep 2013

alex

one of the best boutique hotels

This is for sure one of the best boutique hotels in Mexico. Good taste is every where from the sidewalk outside (with vintage bikes ready to be used) to the rooms and open spaces. Definetily this is the hotel to stay in San Cristobal

Partner

10/10

Exceptional

15 Aug 2013

Enrique

Very Special

Not only is this a beautiful hotel located in an unbeatable location, but the staff is awesome. From the doorman, to the cleaning crew everyone is willing to go the extra mile. For example: we arrived under an unbelievable storm, and the doorman made sure that we and our luggage got from the taxi to the room dry and safe, although at the end he was completely drenched. Just an example of the exemplary service and level of detail we enjoyed in our stay. The restaurant is good, the grounds are beautifully maintained. This hotel is a small jewel. It would benefit the guest to read a little about Chiapas before arriving to discover the many clues the designers of the hotel have put to honor this amazing place. For example a puzzle: why all the hexagons? Where do those amazing fabrica come from? Etc. Summary: amazing!

10/10

Exceptional

16 Jul 2013

Enrique

The hotel is amazing

I was really surprised about the hotel, everything was incredible all the staff very nice and efficient
I will recommend this hotel to my friends

10/10

Exceptional

29 Jun 2013

Francisco

Amazing

Wow!!!

Family

10/10

Exceptional

24 Jun 2013

Oscar

Excellent option and perhaps the best one

We had an excellent experience at Bo Hotel in San Cristobal. The hotel is super nice, with great ambience and superb staff. The food was excellent too and the service was major.

10/10

Exceptional

08 Jun 2013

Oswaldo

Unmissable

I've stayed in all sorts of hotels all over the world and BO ranks way up on my list. The place is beautifully designed and decorated and the service is top notch even before you get there. I exchanged emails with Ruben from the front desk who was incredibly helpful in organizing my itinerary and all types of tours. Once I arrived he proved to be by far one of the most knowledgeable hotel employees I've ever met. The hotel also went the extra step in making us feel welcome and comfortable: our clothes, soaked from the rain, were dried and folded without us even asking for it.
The rooms are awesome and the beds are bits of cloud to sleep in.
Food at the restaurant is delicious and very reasonably priced.
Overall BO gets a solid 10 out of 10. Best part is that the rate on hotels.com was even lower than the published rate at the front desk. #winning

Partner

10/10

Exceptional

04 Apr 2013

Adriana

An experience not just holidays! Amazing peace!

This is the best hotel I've ever stayed in . The decor, restaurant, specially the excelent service of all the staff (stayed in different parts of the world and Mexico and never been in such a wonderful place combined with wonderful service). I travelled alone last week and everyone in the hotel was so kind, caring, service oriented. This was a great experience and can tell I found the peace I was looking for in my recent holidays. Rubén, the consierge is a keeper! his joy is contagious and he genuinly cares about the guests and enjoys what he does. So proud that Mexico has hotels like this one

10/10

Exceptional

25 Feb 2013

Verified traveler

Best place in Town

Even though there was a problem with my car (I left it at the Valet and was hit while parking), the management responded in an outstanding form. First of all, the hotel assumed all expenses, a driver with a car was assigned to my disposal, the insurance paperwork was properly handed; in sum, all inconveniences were taken care off. This was an accident, but the hotel responded appropriately. Aside from that, our stay was perfect and the food outstanding. I will be back!

Partner

10/10

Exceptional

28 Dec 2012

Verified traveler

Unforgettable

One of the most stylish and best managed hotels we have ever seen.

10/10

Exceptional

20 Dec 2012

VACATION

GREAT FOR EVERY ONE

GOOD UBICATION,YOU DONT NEED CAR ONLY WALKING ITS COOL AT THIS TIME

10/10

Exceptional

02 Dec 2012

Verified traveler

Modern classy hotel

Good overall experience. Excellent restaurant. Very nice living spaces and different areas to enjoy the hotel.

Partner

10/10

Exceptional

02 Oct 2012

Verified traveler

best hotel ever

It is one of the best places I have ever visited.
I have not seen such beautiful details and such wonderful customer service!

10/10

Exceptional

06 Aug 2012

Joseph

Great Place!

This is a new and modern hotel. Very nice lobby, garden, bar and eating areas. The rooms are simple, modern, and very comfortable. The shower is exquisite. Location to the main streets is excellent and parking is secure and included in the price. I highly recommend this hotel.

10/10

Exceptional

16 Jul 2012

Juan

Beautiful place to stay in San Cristobal

Nicest Hotel in San Cristobal de las Casas and probably all of Chiapas. Good service, good food.

10/10

Exceptional

25 Jul 2026

Brenda

Muy linda, rústica pero padre

10/10

Exceptional

16 Apr 2026

Mohasir

Hermoso lugar,

Partner

8/10

Excellent

12 Feb 2026

elia

Todo

Friends_and_family Family

10/10

Exceptional

03 Feb 2026

RAFAEL

Sin duda uno de los tres mejores hoteles en los que me he hospedado en mi vida. Soy viajero frecuente y este hotel reúne todo lo que uno busca, comodidad, instalaciones, ambiente, lujo. En verdad un gran hotel

Business

10/10

Exceptional

01 Oct 2025

EUNICE

La comida deliciosa, el servicio excelente, todos muy amables
Me sentí mal una noche y me prepararon un caldo de pollo
Súper limpio el hotel

Friends_and_family Friends

10/10

Exceptional

25 Aug 2025

Oscar

MOMENTO UNICO