Name: Bayview Hotel by ST Hotels
Address: The Strand, 143, Il-Gżira GZR 1026, Malta, 143, Il Gzira, GZR 1026, MT

8/10

Excellent

29 Jul 2026

Sarah

Have stayed here previously in apartments in separate building hence why we returned. Would have preferred to be in the other building. Noisy and busy lobby with long waits to speak to staff to check in. Welcome lacked warmth. Otherwise, apartment great and always a good location with great view of marina.

6/10

Pleasant

28 Jul 2026

Margaret

Went to check in after 2 pm, room wasn't ready, waited half/hour. Got to room, no pillow cases, no towels. Staff brought them up. Went to go out , couldn't shut the door, waited 2and half hours for maintenance to fix door. Had shower before bed, water ran from shower room into bedroom, had to put towels down. Water in Sink wouldn't drain away.

8/10

Excellent

26 Jul 2026

Emily

Staff were very polite and the hotel room was perfect!
The only 2 things that we’d mention that need improving:
- House keeping arriving at 5pm every day, no clean towels provided until late in the afternoon/evening when we’d already had to re-use the dirty old ones.
-Breakfast being under heat lamps for so long it had gone dry and crusty(we went for breakfast at 7am)

4/10

Poor

16 Jul 2026

Sheila

AC was broken in the room, we called twice and said someone was coming over in 10 mins. Ended up falling asleep since we had a early morning flight, and only booked a one night stay.

10/10

Exceptional

13 Jun 2026

Keith

.

Self

10/10

Exceptional

31 May 2026

John scott

I liked the saving electric with the door entry card

Partner

10/10

Exceptional

16 May 2026

Ilma

Great location, great staff , good choice of breakfast

Partner

6/10

Pleasant

10 May 2026

Loizos

I had a rather negative experience at this hotel. It was a business trip and the availability of wifi is very important. The room i was given was one in the very corner below the swimming pool which is on the terrace. Wifi was terrible. Other than that, on the third day, there was a water leak in the corridor which flooded my room. The swimming pool pumps were above the room and was making a very loud noise i could not sleep. I went down to the reception to complain about it and the staff was not believing me. I stayed there and insisted that they should come up to check it out. After wasting 30 minutes the staff came up and agreed that it was very loud. After an hour they decided to move me to another room just for the night. This staff was very rude and ignorant. I had to wait him to finish a personal call for at least 15 mins before he attended the reception. Totally unprofessional. He was not even making an eye contact while on the phone just to avoid me. Never again!

Self

6/10

Pleasant

19 Apr 2026

Thomas

The hotel is 3 star and I feel like the stay was a three star stay. It has what you need but also has some odd choices. The room looked really nice (the bathroom is a bit small but it is what it is) and I had a balcony with a sea view which I would incredibly recommend because the non-sea view balconies we're just looking at each other. Just be aware that there is a busy road between the hotel and the bay, so there's lots of car noise.
The rooftop pool and rooftop area were undergoing maintenance but we could use another hotels facilities. Strangely, you had to use the outdoor pool of one and the indoor pool and gym of another. Also the listing shows a swimming pool right on the bay, but you have to pay extra. The construction started at 8am on weekdays which I thought was a bit unnecessarily early for a hotel and I could hear the noise even though I was only halfway up the building.
The breakfast was fine - a decent array of options but often cold and you weren't allowed to take away any water.
The air conditioning was not on and when I asked why, they said it was on heat mode for the whole building, which didn't make much sense to me. I got by with opening the door to the balcony but it was loud.
There are also some small oddities like the fact that you have to rent a lock for the safe rather than just having them built in.
Ultimately, as long as you are aware that this is a cheap option with a really nice view, good location, and okay amenities, then you'll be fine.

Self

8/10

Excellent

18 Apr 2026

Neil

Good location on the main street in Gzira, easy to access public transport. Awesome to have access to the spa in Novotel, you just need to walk two minutes to get to it.

10/10

Exceptional

16 Mar 2026

Tim

Not the friendliest of check-ins. Hotel facilities, room and breakfast areas all good though. Breakfast offering good - although very busy and small for hotel size.

Friends_and_family Friends

8/10

Excellent

10 Mar 2026

Grzegorz

Cons: outdated room with a lot of signs of mould. Pool in other \"sister\" hotel, walking distance.
Pros: good location, nice breakfast,

10/10

Exceptional

26 Feb 2026

Paul

Got there to be upgraded to the Novotel, which was very nice.

6/10

Pleasant

11 Feb 2026

Garry

Pros - Good breakfast, beautiful seaview room on floor 5. Emma at reception was extremely friendly and knowledgeable about the local area. Great location for exploring Valletta and the 3 cities. Room clean, warm and cosy.
Cons - We booked a double and twin and ended up with two doubles. Lift tiny and very slow. Smell of rotten egg from bathroom. Bathroom tiny, sat on toilet my knees touched the sink and stood at sink my thigh touched the shower cubicle. Roof terrace not open due to refurbishment which had not been advised at the time of booking. Breakfast room quite crammed in, wouldn’t like to see it in high season!
Aside from the cons I would recommend this hotel as a base for exploring and I would return if the price was as cheap as we paid this time.

Friends_and_family Family

6/10

Pleasant

11 Feb 2026

Thangila

Room good con

10/10

Exceptional

10 Feb 2026

Christopher

Very clean towels changed daily staff pleasant.disapointed swimming pool not available. BREAKFAST CATERED FOR ALL TASTES DELICIOUS.

Leisure Friends

4/10

Poor

10 Feb 2026

Alexandra

The swiming pool pictures not is the hotel, is the restaurant in front the hotel. The sauna and hot tube is in NOVOTEL same company but need walking until the facilities.
Need take out the swimming pool in website.
Breakfast is really nice, clear and confortable hotel.

Leisure Partner

8/10

Excellent

03 Feb 2026

Puisan

The staff was very friendly and the breakfast and amenities were great for the price we paid. The room was clean but the shower leaked when in use but we didn’t complain as we only had a short stay.

Leisure Friends

10/10

Exceptional

30 Jan 2026

Anthony Patrick

Great

10/10

Exceptional

10 Jan 2026

Ilma

Clean hotel, friendly and helpful staff, great location

Business_and_leisure

2/10

Poor

08 Jan 2026

Rebecca

I am writing to formally raise a complaint regarding my recent stay at the Bayview Hotel in Valletta, Malta.
One of the main reasons we chose and booked your hotel was for the spa facilities. On our first day, when we attempted to use the spa, we were informed not by hotel staff but by a builder on site that the spa would be closed for three days due to construction work. This information was not communicated to us at any point prior to booking, during the booking process via Expedia, on your website, or at check-in. Had we been made aware of this in advance, we would have chosen alternative accommodation with fully available amenities.
After enquiring at reception ourselves, we were informed that we could use a spa at another hotel instead. While this was offered, it was not a suitable substitute for the on-site facilities we specifically booked and paid for.
On the second day of our stay, the building work noise became extremely loud and disruptive throughout the day. The noise levels were such that we were unable to relax or enjoy our short break. I have recordings available which clearly demonstrate the severity of the disturbance. Once again, no prior warning was provided regarding these works — neither before booking nor upon arrival at the hotel. We only became aware through the builders and our own enquiries.
The lack of transparency regarding both the spa closure and the ongoing construction works significantly impacted our stay and resulted in a disappointing experi

Leisure Partner

8/10

Excellent

22 Dec 2025

Jake

Very polite staff. Very clean room. Very delicious

2/10

Poor

22 Dec 2025

Mateusz

The room looked tidy and well kept, but unfortunately I experienced bed bug bites. The sauna and swimming pool were also very dirty and clearly not well maintained

Self

8/10

Excellent

15 Dec 2025

Emma

The bed was very comfortable, with a nice variety of pillows.
The shower was great, excellent water pressure.
The staff in the restaurant at breakfast were friendly and efficient.
Doris (I think she was a housekeeper) was lovely, and very helpful.

Leisure Family

4/10

Poor

10 Dec 2025

Abiola

Loved the vibrant location, and the bus stop right in front of the hotel was convenient. However, the room was uncomfortably warm. I was told the hotel uses a central heating/cooling system and had already switched to heating for winter. I’ve never encountered this in a hotel before considering hotels have international guests with different preferences, guests should be able to control their own room temperature.
On my second night, loud voices in the corridor woke me up. I tried calling reception to report it, but the room phone didn’t work. On the fourth day, I was woken again, this time by continuous door slamming, likely from housekeeping.
It’s a shame, because the hotel has potential however the really warm room in particular made the experience less pleasant for me.

Self

6/10

Pleasant

30 Nov 2025

Robert

Jacuzzi was cold and the sauna had to be booked staff were not friendly and extra charges for things that could have been included

Leisure Self

8/10

Excellent

29 Nov 2025

Miroslaw

Small clean room with a lovely view.

Leisure Friends

8/10

Excellent

27 Nov 2025

natasha

Excellently located (10 mins to ferry) £10 uber to Airport and less to Valleta old town. Amazing views across the harbour from our seaview room (512). The room was clean and had what we needed for a short weekend stay. Good breakfast. Nice bar area. Rooftop pools could do with some attention (tiling mainly) but you can access the gorgeous Aqualuna complex opposite. Only strange one for us was the daily after 3pm cleaning of the room which was quite inconvenient given we'd been out all day!

Partner

10/10

Exceptional

23 Nov 2025

PIO

Friendly staff,spacious room.

Self

2/10

Poor

22 Nov 2025

Azad

Here is some feedback for the awful visit to your hotel. Firstly, we paid for a hotel at the location we wanted, which included hot drink facility in the room, breakfast, swimming pool, spa and gym. On the first day we got there, we were told we had to stay at a different hotel. Good customer service would apologies and out you in the same level, or upgraded hotel, we were put in, what would essentially be described as, a hostel.

Now, let me describe what this “hostel” was like. Not only were all the amenities we PAID for not included: no swimming pool, spa, gym, breakfast or hot drink facilities in the room. The self service kettle which was provided had a European plug and therefore could NOT be plugged into the English plugs what are used in the entirety of Malta! The customer service was abysmal. We were told we had to pay an extra set of security deposit because the deposit we paid was for the other hotel, we were told there was breakfast and a gym, there wasn’t! We were told we had to bring our own adapter to use the kettle. It doesn’t end there. The zircon doesn’t work! On asking for the zircon to be fixed, were had NUMEROUS people coming in and out of the room, while we were trying to sleep in the damp, muggy room. At one point I tried to explain to the technician that the zircon turns on for 10mins and then automatically turns off, and I was told I was wrong and it’s fine. He also got physically angry and pursed his lips and his body tense. That was just beginning

Leisure Family

6/10

Pleasant

12 Nov 2025

Lisa

I was upgraded on arrival to sea view room which was beautiful, overlooking the harbour & Valetta. Balcony had two chairs & coffee table and was pleasant to sit & watch the world go by. Aside from the view I think it was a standard double room with a shower.
Nice compact tray with Kettle, tea/coffee & mini fridge.
Open hanging rail was plentiful with hangers & space however wasn’t suitable for longer dresses - had to use the coat hook (not the end of the world) additional bedding provided. Attention to environmental awareness in toiletries & use of AC.
Terrace & pool were closed which was disappointing as it was one of the features that made me choose this hotel. There was some confusion around charges for use of Aqualuna lido which was ironed out quickly.
Breakfast was disappointing for me as I like to try local foods, mortadella & Maltese sausage were the only local options. Mini pastries were overcooked, melon not quite ripe. I’m not a cooked breakfast person, but the counter was plentiful with many options.
Overall a good stay in a central location to all transport to move around the island.
Good selection of restaurants & shops nearby.
Promenade was lovely for a stroll.

8/10

Excellent

08 Nov 2025

Jorunn

Entrance to a big poolarea is great.
Breakfast very good.
Ist room we got was not lockable to the balcony, but they quickly changed room. Appreciated that.

Partner

8/10

Excellent

28 Oct 2025

Jose

Good

10/10

Exceptional

24 Oct 2025

John

Great breakfast, lovely balcony view, staff very friendly and helpful, very good position for transport and ferries. Excellent.

Leisure Partner

8/10

Excellent

08 Oct 2025

Anthony

This is my second time staying here.

The hotel is lovely the reception staff are fab. I belive was cLled Raj was very helpful. Unpon arrival at 11.30pm my bookkng had been misread and the room I booked for wasnt free. I had a night in a substute room. This was an arrigvating start to the holidsy but the team did do everything they could to elevate and rectify the issue.

The hotel corridors look a little tired but im happy with thay becuase the rooms are fab. I had room 402 with a sea view abd balcolny.

Im booked again (hopefully with the same room number) for March 2026

Leisure Self

4/10

Poor

19 Sep 2025

charline

the photo you show on website is not true regarding the pool and in the shower the water fall out

2/10

Poor

02 Sep 2025

Walker W.

I arrived early 9:30 am went to front desk to check-in they took my passport said my room wasn’t ready was told to come back after 2 i came back around 6:45 to find out they had given my room away. They said I should’ve checked in at 2 but that made no sense as i was there early and room was fully paid in advance So they put me in the wheelchair accessible room but the door card reader wouldn’t work 4 trips to front desk and about 1 hour later it started working

Leisure Self

6/10

Pleasant

01 Sep 2025

Csilla

Great location, poor condition hotel forget lifts

There is a luggage hold area, which was great for an early arrivals and late departures with a shower and changing room. After my checkin in around 2:30 PM, I went to my room, neither the window nor the sliding door would lock. It took four trips to reception to have someone from maintenance come and fix it in about five hours. Beware that even though they have a credit card on file, they want you to pay €100 in cash for incidentals or damage and another €10 if you want to use the safe I refused both since they already have my card on file. They also want you to fill out your full credit card details on a paper form which anyone can steal your details from. Please don’t do that. You already have your card on file in the system. Do not give out your credit card information. The breakfast buffet was spectacular. Views from the seventh floor. Pool area are amazing as well. The condition of that whole area has a lot to be desired. There is a sauna with a door that doesn’t close a whirlpool that is room temperature and another indoor pool. I didn’t use any of these facilities because they all look dirty. There are about 10 blue pool towels for for use for for over 200 guests so grab one as soon as you get there. Location is very good. The airport bus stops right in front of the hotel so do all the other buses going to Saint Julian’s and to Valetta.

Self

2/10

Poor

15 Aug 2025

Emma Clare

We had a family room which was far too small for 4 of us. There was nowhere to store clothes or toiletries. Shower flooded the bathroom floor every time it was used. The balcony was a very small enclosed by four walls so no sun or fresh air really and it was constantly dirty from rooms above dropping ash and even a glass.
The thing that appealed about the hotel was the use of the aqua lido across the road. You have to book a specific room type for this which wasn’t made clear on the website.

Leisure Friends

4/10

Poor

08 Aug 2025

Liam Alecc

Jacuzzi was cold, the sauna wasn’t hot, the inside pool was dirty and the gym was almost completely broken down. The staff tried to get rid of you as fast as possible

Leisure Friends

6/10

Pleasant

23 Jul 2025

Deborah

Pool area disappointing

The most disappointing part was the photo that Hotels.com used as the main photo was of a pool area that was separate to the hotel and you had to pay to use. I booked the hotel based on the look of the pool. The hotel description confirms there is a roof top pool, that is adequate, but not as luxurious as the one on the main photo. It cost us €120 as a family of four to go to the nice pool for a day (would have been €150 if we went on a Friday, Saturday or Sunday).
Other than that the location of the hotel was great, a beautiful view of the bay and of Valetta from our hotel balcony.

Friends_and_family Family

10/10

Exceptional

29 Jun 2025

Clothilde

Excellent service, clean well isolated room. Breakfast with more than enough variety. Attentive crew and service.
The tour organizer at reception was the cherry on top, it made our life easier for plans to visit and enjoy Malta.
The pool on roof top too small but with the sea and beaches at proximity, who needs a pool?
All in all, top rate for Bayview Hotel.

Leisure Family

10/10

Exceptional

25 Jun 2025

Kathy

Good location and loads of bars / eating places. Boat trips and ferry are walkable and shops too. Sliema 2 mins away and st. Julian’s isn’t far. Lots of buses outside and the view from pool is amazing. Breakfast was really nice and always hot and fresh. Lots of choice with coffee fruit etc. staff are so friendly and pleasant. Sea view room was perfect view.

Leisure Friends

6/10

Pleasant

16 May 2025

Ann

Dated. A bit of maintenance needed i.e loose door handles
and cracked tiles.

8/10

Excellent

16 May 2025

Elaine

Lovely staff

Staff were lovely & very helpful. Breakfast was ok with a reasonable choice of items. However, we were offered free dinner one night as there was a problem with our room when we arrived & I can only say that I’m glad we weren’t paying for it, the food was very poor. The sea view rooms have a great view but very noisy with the busy road & restaurants below. Good location for transport links.

Partner

8/10

Excellent

14 May 2025

Azize

Good location to travel to multiple areas on the island. Good bars and restaurants in the hotel and walkable distance. Didn't like to view from standard room and lots of construction surrounding. A stag party ruined last couple of days

Leisure Partner

8/10

Excellent

12 May 2025

Tommy

Fantastic stay for access to everything Malta has to offer. Public transport & taxis really easy to Valetta & St Julian’s. Room was slightly tired and dated, however very clean and comfortable, with fresh towels & linen provided every day. Breakfast was ok, quite repetitive but pleasant and expected for the price. Reception staff, waiting staff at breakfast & cleaning staff all very friendly and helpful. Well worth paying extra for the beach club access as the hotel pool isn’t very big and there isn’t much space with only a few sunbeds.

Leisure Partner

10/10

Exceptional

27 Apr 2025

ANNE

A very good hotel

Very good hotel in a central area for transport and travel around the island.
Staff were extremely friendly and helpful in all aspects of our stay. I would certainly recommend this to anyone and will plan to stay here again. The general manager took time to chat with guests at breakfast to ensure any issues could be resolved.

Partner

4/10

Poor

05 Apr 2025

Verified traveler

Can’t recommend.

Sad to say apart from the very central location with lots of restaurants and shops on your footstep, the breakfast being good and its staff, plus the pool area on the roof, the hotel is quite run down, the rooms needing plenty of TLC, the reception staff unprofessional, it’s just not worth the money - really overpriced.

Friends_and_family Friends

10/10

Exceptional

15 Mar 2025

Jacek

Bastion on einter

Excelent location Hood breakfast

Partner

8/10

Excellent

09 Feb 2025

Onyeshielibe

CENTRAL LOCATION WITH BEAUTIFUL VIEWS, LOVELY BREAKFAST SPREAD, CLEANING STAFF COULD DO WELL TO ENSURE FLOORS ARE WELL SWEPT

Leisure Family

8/10

Excellent

05 Feb 2025

Joshua

Great location and staff very friendly and helpful. We had a limited sea view room which was very roomy however was quite noisy from the road at night.
We planned on using the indoor pool and jacuzzi but these were both dirty with murky water

Partner

10/10

Exceptional

08 Jan 2025

Nadia

Staff were nice and eager to help. Location excellent. Room clean and it seems newly refurbished

Self

2/10

Poor

18 Dec 2024

Tommy

I won't book again

The first room I was given was miniature. I'm 175cm tall. The ceiling was 20cm above my head. Bathroom was so small that you had to squeeze yourself into a gap to use the toilet and knees are pressing against the vanity. I went down immediately and asked for a change and was told they had to speak to management.

Was given a change of room but no apology. It was not the room I booked though.

Hotel is extremely busy. Breakfast has limited options. Bare basic.

Self

8/10

Excellent

16 Nov 2024

Paul

Nice hotel in good location for travel to valletta by either bus or ferry

Self

8/10

Excellent

25 Oct 2024

Judith

Was nice for a mini break for husbands
Birthday hotel is in a great
Location for bus and boat travel.

Leisure Partner

10/10

Exceptional

19 Oct 2024

Joanne

Clean, nice and modern hotel, staff was amazing! Definitely recommend!

Leisure Family

10/10

Exceptional

18 Oct 2024

John

Lovely hotel, really professional and friendly staff.

Leisure Partner

8/10

Excellent

15 Oct 2024

Jeanette

Hotel is situated in a great location, with easy access to St. Julians, and Valletta. Loved that the room had a great view of the boardwalk with the boats. Breakfast was good, and thank you to all the attendants who made our stay special. Don't hesitate, book it.

Leisure Partner

4/10

Poor

15 Sep 2024

Daniele

Elevetor out of service from the late afternoon, for the check out early in the morning need to carry for 5 floors the luggage’s and nobody helping.
During the stay and during all night many noise from other rooms full of young people that shouting and screaming for funn until 4 AM.

8/10

Excellent

11 Sep 2024

Adele

Great hotel, amazing location bus stop outside and ferry service to Valletta 10 minute walk away.
Suzi Q bar do delicious banana Mojitos. Only downside to my stay was the lift broke a couple of times during the week. On our last day it broke which resulted in us having to carry our suitcases down 6 floors

Friends_and_family Friends

6/10

Pleasant

13 Aug 2024

Charles

Good location, Good Managers Downgrade Hotel

First night was Bad , the hotel chillers was spoiled i believe everyone suffer this day but the next day the manager in charge make it up for us and give us a bigger appartment and additional time for checking out, Managers trying to please the clients actually they are doing their works perfectly but the hotel needs alot of maintenances and maybe upgrading there fridges also not good and their showers has leackages etc...

Friends_and_family Family

6/10

Pleasant

12 Aug 2024

Jade

The pictures they show are NOT of this hotel. The cross pool pictured is situated at a different hotel. Please be aware of this before booking so to not be disappointed like we were when we turned up. Was told it was €30 per person, per day to use that pool that they show in the pictures. Only small rooftop pool at this hotel.

Leisure Family

10/10

Exceptional

10 Aug 2024

Jason

I stayed in Room 404 as a solo traveller. The Hotel and Location is PERFECT. It’s a beautiful bay with the boats tours to other locations a short walk away. Breakfast is superb , fantastic bar and a pasta restaurant and others . The rooftop sunbathing is superb with a nice pool and showers and saunas and heated indoor pool . I am coming back as it’s perfect for me. Gina the room service lady does a fantastic job and is a credit to the Hotel all staff are superb and it was a pleasure to stay here
See you soon
Jason

Leisure Self

6/10

Pleasant

09 Jul 2024

Matthew

Not bad for an ST Hotels property but not the nicest one in the group, having stayed at the Azur Hotel I think the Azur is nicer than the Bayview. Some minor housekeeping challenges and the room is a little small but all in all a good stay. Recommend to look at the Azur or Alavits instead of the Bayview. Visit Fasta Pasta in the lobby of the hotel for the nicest pasta on the island, maybe in the world!

Leisure Partner

4/10

Poor

29 Jun 2024

Sanjay

Unsafe room

Shower tray was broken which meant there was water flowing into the bedroom and into the corridor. The room should not have been let out in that state. With limited time wanting to explore Malta, we didn’t want to waste our time but ended up explaining the issue to 4 different people who didn’t write anything down and passed on half the information to others. I don’t believe the room would pass safety standards as having that much water flowing in a room is obviously dangerous.
The staff weren’t very helpful, some who seemed to think it wasn’t an issue.
It’s a shame as the location is good.

Friends_and_family Friends

4/10

Poor

28 Jun 2024

Sanjay

Unsafe room

Shower tray was broken which meant there was water flowing into the bedroom and into the corridor. The room should not have been let out in that state. With limited time wanting to explore Malta, we didn’t want to waste our time but ended up explaining the issue to 4 different people who didn’t write anything down and passed on half the information to others. I don’t believe the room would pass safety standards as having that much water flowing in a room is obviously dangerous.
The staff weren’t very helpful, especially Ajay who seemed to think it wasn’t an issue.
It’s a shame as the location is good.

Friends_and_family Friends

10/10

Exceptional

24 May 2024

Jose Eduardo

The hotel is well-located within walking distance of a lot of restaurants and tourist attractions. I loved the breakfast and all the amenities. Great values for the price.

Leisure Partner

10/10

Exceptional

12 May 2024

Sarah

Customer service was wonderful. Staff on site at all times. Very friendly and willing to help. Great location between Gzira and Sliema... so many restaurants right outside the door. 10 min walk to Valletta ferry. Breakfast was outstanding - such a great variety. Others must enjoy the hotel because it was busy! Great job, ST Bayview!

Leisure Friends

8/10

Excellent

04 May 2024

Moira

My room was clean and comfortable especially the bed. However my friend's room was cold and she could not get wi-fi despite mentioing these to reception on 3 occasions. Overall the hotel has good facilities but is a bit tired. The breakfast was really well presented with lots of choice and very enjoyable.

Leisure Friends

10/10

Exceptional

26 Mar 2024

Josly clynton

Very good hotel

10/10

Exceptional

24 Mar 2024

Andrea

Great stay

Excellent hotel , staff were very friendly . Oscar kept our room lovely and clean during our stay . Great location for buses , ferries , restaurants and bars

Partner

6/10

Pleasant

16 Mar 2024

Verified traveler

The hotel itself needs big improvements, our room had mold on the bathroom ceiling, the window was broken and we had to call someone to fix it so we could close it overnight. The cleaning was not the best, a lot of hairs left on the floor, cleaning staff are not coming all the times to clean, they didn’t come to our room for 2 days in a row even if we called the reception. The swimming pool at the 7th floor was not heated on a Sunday Morning, the sauna door is broken and doesn’t close properly..
The staff were great and helpful every single time, that is a bonus of this hotel.
With one exception, the italian lady selling the Malta tours at the front desk. Please pay attention and ask what you’re getting for the price! She sold us €95 tickets to get to Gozo and Comino. But she never mentioned that the transport within the island is not included!! We got there and remained on the bay area for 2 hours.
Location of the hotel is great, with easy access everywhere, Bolt is very cheap to travel around. I recommend going to Julian’s Bay and The point shopping centre, great area. The view from the hotel’s rooftop is great!

Leisure Partner

8/10

Excellent

10 Mar 2024

Ruth

2 nights in Sliema

I stayed here for 2 nights. Was a big hotel and a nice big room. Had a swim in the pool at 7pm which was a bit dark but ok. Breakfast was really nice a big range of food. Bus stop across the road which was handy. I enjoyed my stay here.

Self

10/10

Exceptional

03 Feb 2024

Kathryn

Great location. Staff were all lovely and always helpful. Bar shut at 10pm which seemed very early.
Rooms are good, daily clean. Breakfast is great with plenty of options though can get busy!
Local area is easy to walk around and bus is right outside the main entrance.

Leisure Partner

10/10

Exceptional

18 Jan 2024

Haneef

The place was loverly room was great however the inside Pool was meant to be heated and it wasn’t and the jacuzzi was like warm, might aswell ran a bath and the sauna was broken

Business_and_leisure Friends

6/10

Pleasant

07 Jan 2024

Charlotte

Cheap and cheerful!

We had a great stay the hotel is in a great location right on the sea front. Ideal for a budget weekend trip away, the room was fairly spacious and had a fairly comfortable bed and the staff were all very friendly. Only things that let it down were; lifts were small and slow, some black mould/damp in bedroom and bathroom and a broken tile but didn’t effect the use at all! The spa was very busy and main pool was cold but was supposed to be heated. Overall a good stay!

Partner

10/10

Exceptional

14 Nov 2023

Chris

Great location..great staff...

Excellent location...staff were friendly and efficient. Breakfast buffet had good choice and tables were cleaned and cleared as you finished eating. Comfortable bar area with large TVs showing mainly live sport. Bus stop to go to Valetta across the road and to head north towards st Julian's outside hotel. Ferry service to Valetta near by and a cheap and scenic way to enter Valetta.
Room was clean and spacious and well worth paying a little more for sea view.Great views from roof top pool with sunloungers.
I would definitely book this hotel again.

Partner

4/10

Poor

06 Nov 2023

Heidi

Good Location-So So Stay

Shower was extremely tiny, lukewarm water for showers. Actually had no water for awhile one day, telephone didn't work to reach reception. Beds were comfortable. Breakfast was good.

Friends_and_family Friends

2/10

Poor

02 Nov 2023

HAJARAH

Nothing.

Leisure Self

6/10

Pleasant

19 Oct 2023

John

Restaurant, desk and bar staff very accommodating. Room 404 not a good placement as just over what seemed generators on all night.

8/10

Excellent

27 Aug 2023

Verified traveler

Good value, well situated hotel

This hotel is well situated on the main promenade in Gzira, surrounded by many bars/restaurants and has a bus stop on the doorstep to access the rest of the island. Most of the staff are extremely friendly and helpful, particularly those serving breakfast on a morning and the cleaning staff. We were only B&B so can only comment on breakfast, which had a good selection of items to choose from and was regularly replenished by the hardworking staff. We had a room in the side annex which was a good size and we were fortunate enough to have a large terrace with sun loungers. The rooms were cleaned daily and towels replenished as required, although the bedding was not changed during our 9 night stay. The air conditioning in our room worked well and kept the room at a comfortable temperature. Unfortunately, whilst the shower was of a generous size, the doors did not close properly so the bathroom floor would flood every time we took a shower. Our first visit to the rooftop pool found it full of people, with no spare loungers and a quite cloudy looking pool. However, on subsequent visits, the pool was clear and inviting and there were plenty of loungers. Our biggest issue with this hotel is the lift situation. Our building had 1 lift for 6 floors, which would have been okay were it not for the fact that it was the same lift used by staff. This meant that you often couldn’t get in the lift as beds were being moved around the hotel, or the trolley for bags of laundry was in there

Friends_and_family Friends

6/10

Pleasant

30 Jul 2023

Ronaldo

Photos scam

The hotel needs to improve the way it is displayed on the website because on the first day we had a bit of a problem there, because restless and hotel we were allocated, it was not the same as the one displayed on the website. Different room and positions, we had to complain to the manager and then be allocated the room we had seen in the booking app.
We realised that other people also had the same problem.

Friends_and_family Family

6/10

Pleasant

26 Jul 2023

Santo

Unfortunately the aircon wasn’t working in the rooms and this spoilt what could have been a pleasant stay.
Staff tried their best to make us comfortable.
The first room we were given smelled of damp.
I couldn’t recommend this hotel in its current state

Leisure

6/10

Pleasant

20 Jul 2023

Patricia

Excellent hotel except for bedroom air conditionin

The hotel itself was extremely clean, staff friendly, breakfast had great choice and even catered for ‘gluten free’ requirements BUT the air conditioning in the bedroom was awful and made it extremely difficult to sleep at night !!! However, the air conditioning in public areas was excellent !!! Bayview, please sort out the bedroom air conditioning then I would have given you 5 stars all round

Partner

6/10

Pleasant

28 Jun 2023

Sasa

An easily forgettable hotel to spend a night but not the whole holidays. A clean room with a balcony (view to nowhere), however the breakfast is rich and makes for a great departure!

Business Family

2/10

Poor

24 Jun 2023

Darren

Booked this hotel several months before our trip. When we turned up they first seemed to think we had no booking, then said we'd been moved to their 'sister' hotel. Met someone at the other hotel who said the same had happened to them. It seems clear they are overbooking this 'Bayview' hotel and then sending excess customers elsewhere. This is not acceptable. I'm still waiting for an adequate response from Expedia.

6/10

Pleasant

08 Jun 2023

Verified traveler

Pretty neglected

Room was pretty neglected, AC didn’t work, mold on the ceiling in the bathroom, and around the shower.

Business Self

2/10

Poor

07 Jun 2023

Marios

Worst accomodation experience!

Worst accomodation experience ever!! It the first time i am writting a review but i feel the need to inform others planning to visit the hotel.
1. We stayed 3 nights to which the 2 we didnt even sleep as there was a lot of noise on the floor. The fire alarm went off both nights with no actual fire one night at 4 o'clock and the other at 1 o'clock.
2. For 2 days there was no hot water as the hotel was full and it run out for all the hotel rooms. The management staff was not helpful at all!! They are not problem solvers. They told us we will send someone but each time no one came to fix the issue.
3. Hairdryer was not working either in our room and a lot of other rooms as we find out from other guest as well.
4. The toilet room was too small and to sat on the toilet you had to do it diagonaly.
Overall this a bad experience we will never forget in a negative aspect.

10/10

Exceptional

04 Jun 2023

Robert

Maltese break

Great location at the harbour
Easy access to buses into Valetta
Good breakfast service and choice
Staff were really friendly and very helpful

Partner

8/10

Excellent

25 May 2023

Verified traveler

Nice Hotel shame about the weather

Stayed for 4 nights choose hotel for convenience to visit Valletta via ferry unfortunately weather conditions meant ferry didn’t operate at all during stay which was very disappointing and made each trip into Valletta a trial as buses were full and didn’t stop so needed taxis 10 euros each way .
Hotel was lovely , would definitely stay again as very good value excellent breakfast and lovely pool area on the roof . Some Reception staff could have been friendlier and more helpful . Weather could have been a lot better

Friends_and_family Friends

10/10

Exceptional

22 May 2023

Linda Serwah

A heart felt thank you to Dragona Godfrey and Analisa (Information desk stay) for making our stay a memorable one for my birthday. I loved our room and the beautiful view from the balcony. A special thank you to the wonderful staff Stefany with her warm smile that served us breakfast.

Leisure Partner

8/10

Excellent

18 Apr 2023

Clare

I arrived here late at night and check in was quick. The receptionist explained where everything was located and that someone was available 24/7 should I need anything. The overall feel for the hotel is quite young and suited for larger groups, party go-ers/night owls as opposed to early birds who enjoy the peace and quiet.

I was initially put into a room which didn't feel clean - the sheets were discoloured and had hair/stains on them. The shower door didn't close properly and leaked water everywhere, the balcony door didn't lock and was located right next to the lifts so was very noisy throughout the night as the party crew came home.

I requested to be moved the morning after my first night and the second room I was given was perfect. It overlooked the main street and felt fresh and clean. Thank you again, I didn't want to leave!

The outdoor pool is good, loads of loungers and plenty of space. The sauna door doesn't shut however and the jacuzzi wasn't very warm. There were no pool towels or anyone around to help either.

The breakfast was good - what you'd expect from a continental buffet. A bigger selection of fruit would be welcomed but overall good. Plenty of places to eat nearby and a bottle shop next door.

Overall a lovely hotel with friendly staff and everything you need located within or nearby.

(April 2023)

Leisure Self

10/10

Exceptional

16 Apr 2023

Diana

The right location it should rated 5*

For everything they are amazing.

Leisure Self

10/10

Exceptional

30 Mar 2023

Yaros

Excellent.

10/10

Exceptional

27 Mar 2023

john

Great staff.

Leisure Self

6/10

Pleasant

13 Mar 2023

Verified traveler

Bayview ST hotel review Malta

Hotel was nice and in good location, view from room was worst I have had, although room was clean and good. A/C didn't work, called maintenance, they had a look said was fixed, but nothing changed. Lift broke half of the stay. Breakfast was OK, but very limited vegetarian options.

Friends_and_family Family

8/10

Excellent

25 Feb 2023

Mustafa

Spacious, clean room with good decor, just bed not too comfortable. Location was great with bus stops on your door step, lots of restaurants and cafes next door or short walk. Sea view room a must. Overall good hotel.

Leisure Partner

2/10

Poor

15 Jan 2023

Chelsea

Dont book here

This hotel was not worth it. The staff upon checkin were very unhelpful, to the point they were even sarcastic when we asked them any questions.
The room was okay, but very hot, AC did not work, and out balcony looked on to other balcony with no airflow whatsoever.

The hotel was extremely loud, other guests hanging out in the hall ways yelling and partying. My friend and i made complaints, which were never followed up.

The final three nights were the worst, a bunch of teenagers were staying and they were very loud all hrs.
And then the last night there was a party downstairs and it was so loud it was as if it was in our room.

I made a sound complaint yet again and nothing was done.

Overall visit was unsatisfactory i will forward this onto the hotel, because i do beleive something should be done.

Friends_and_family Friends

10/10

Exceptional

15 Jan 2023

Evelyne

The first room we were given had issues due to having a dirty wall which needed redecorating. It was also very small for 2 people it resembled a store room and was located by the lift which wasn’t suitable for us due to related noise issues from the lift. I did ask the receptionist if it was possible to change rooms. Which they promptly allocated a beautiful room which was more spacious with a large bed and full width balcony.
The breakfast was great with so much choice. The hotel is in a fantastic spot for shopping, restaurants and sightseeing.
We enjoyed our visit so much we are rebooking for the Spring.

Leisure Partner