Name: Strawberry Fields
Address: New Steine, 6-7, Brighton, BN2 1PB, GB

2/10

Poor

24 Jul 2026

Kiambi Floribhert

I recently stayed at this hotel with my family for a vacation in Brighton, and unfortunately, our experience was very disappointing.

The hotel did not match the description or expectations set by the information on the website. Our room was located in the basement, and the window could not be opened. With the hot weather conditions, the room became extremely uncomfortable. There was no air conditioning or even a fan, making it very difficult to sleep, especially at night.

What concerned me the most was the safety of the hotel. On Wednesday, 22 July 2026, at around 11:20 p.m., a large fight broke out inside the hotel. A group of men were shouting, throwing punches, and causing a great deal of disturbance. It was a frightening experience, especially as I was staying there with my family. I later discovered that some of the people involved were not even guests at the hotel, which made me question the hotel’s security.

To make matters worse, on the day we were due to check out, there was no one at reception. I waited for around 10 minutes along with several other guests before anyone appeared. This level of service is simply unacceptable.

Overall, this was a very disappointing and stressful experience. I would not recommend this hotel to families, and I will certainly never stay here again.

10/10

Exceptional

19 Jul 2026

Christopher

A special shout out to the receptionist at Strawberry Fields last weekend. He was very friendly and welcoming. Always a pleasure to stay at this place. A good selection of different rooms is always available.

Friends_and_family Friends

6/10

Pleasant

17 Jul 2026

Bushra

near the beach

6/10

Pleasant

28 Jun 2026

CLAIRE

Room was okay very basic, beds were lovely and comfortable.
Only seen staff member on arrival. Was unable to get in touch with reception on leaving to hand key back so had to leave it in the room.
Perfect location for exploring the area x

Family

6/10

Pleasant

21 Jun 2026

Marzetti

Great position, friendly staff always available.
Old building but clean and comfortable.

Decent price is offset by very poorly insulated rooms against both noise and temperature and shared bathroom.
In this specific trip we had poor luck with very noisy guests wrecking havoc until 3am, a lot of noise outside and a very hot room.

Friends_and_family Friends

6/10

Pleasant

14 Jun 2026

Scott

Great location but basic and tired.

Self

4/10

Poor

14 Jun 2026

John Michael

Not worth it, too small and no one works on property or returns emails.

Partner

10/10

Exceptional

11 Jun 2026

Laura

Great location with view of the sea and easy to access sights.

Friends_and_family Friends

4/10

Poor

31 May 2026

Jeremiah John

Has a bit of security concern.

Partner

8/10

Excellent

29 May 2026

Ben

Comfortable bed, great sea view and very nicely laid out room. Staff super helpful and friendly

Self

4/10

Poor

28 May 2026

Atef

Very poor, very bad and unacceptable stafe and gest setting on the front door stars talking lwda untell very late time of the night, disturbing my all family sleep, report toilet blocking in the morning, and no on come untell late evening

Family_with_children

8/10

Excellent

27 May 2026

Pauline

Comfortable stay. Great view from room.

Partner

10/10

Exceptional

27 May 2026

Juan Sebastian

Clean room, excelente atención

Self

8/10

Excellent

23 May 2026

Richard

Everyone was friendly and helpful. Excellent location, will certainly visit again!

Self

6/10

Pleasant

15 May 2026

Mohammed

The beds were too small, very uncomfortable and the toilet separate facility was too far.It's not next to your door.

Partner

10/10

Exceptional

12 May 2026

Linda

Clean ground floor room and near to the pier and shops

Family

8/10

Excellent

10 May 2026

Sofia

Very close to the beach,shops etc. Very helpful staff and nice stay

Friends_and_family Friends

10/10

Exceptional

09 May 2026

Tabatha

Great experience staying her

6/10

Pleasant

27 Apr 2026

Sara

It was clean but very very basic . The pictures on the website are not the real thing. The walls are paper thin . The sink in the room is tiny .

Plus points : it’s clean . The shared bathroom was also very clean.
The walk to the attic rooms is up a very very lot of stairs

Friends_and_family Family

8/10

Excellent

06 Apr 2026

Liv

Location great & close to the beach. Staff were lovely and accommodating with keeping a hold of our luggage before and after check in / check out.

Partner

10/10

Exceptional

31 Mar 2026

sheila

Great location, comfy bed.

Partner

6/10

Pleasant

30 Mar 2026

Nzuzi

Yes

Friends_and_family Friends

10/10

Exceptional

30 Mar 2026

Austin

Great location - very close proximity to Brighton Pier and all the shops/cafes/restaurants in Brighton City Centre. I also like the feel inside the place and would say the rooms are comfy & generally of good quality for an affordable price. Will stay again when back in Brighton.

Self

10/10

Exceptional

16 Mar 2026

Stephen

👍

8/10

Excellent

15 Feb 2026

Georgia-Mae

Room very clean, en suite clean.
Staff lovely.
Location great.

Leisure Partner

10/10

Exceptional

24 Nov 2025

noel

Great welcome, excellent location for out visit to concord 2 for a concert

Partner

10/10

Exceptional

04 Nov 2025

Edward

Great room for a business trip nice and clean and friendly staff and situated by the sea front and by lots of nice places to eat

Business

10/10

Exceptional

31 Oct 2025

Liam

Room was very clean, and was perfect forba business trip
Welcoming staff

Business

6/10

Pleasant

26 Oct 2025

Kalvin

Room was clean and comfy enough bed for the night when drunk, it’s quite different from the pictures and didn’t clearly state when booking check in was at 4pm and it’s said that there’s a beach viewing me and my partners room didn’t, also a lot of stairs to walk up as we were on the top floor also the hotel felt like it was very tilted especially the stairs! Didn’t get shown to our room and was made to carry our own bags upstairs even though dropping of luggage early! It seems more like a bed and breakfast just without the breakfast and checkout is really early at 11am overall not bad place to stay if your just needing a cheap ish place to stay for the night like me and my partner!

Partner

10/10

Exceptional

26 Oct 2025

Halyna

I was very happy! Thank you

Leisure Family

8/10

Excellent

18 Oct 2025

Karen M.

Staff were friendly, helpful. The shower kept filling up to my ankles, and it was finally fixed after several requests.

Leisure Self

4/10

Poor

28 Sep 2025

Hussam

Was ok . Room on the roof . Shared bathroom and toilet . All Clean sometimes noisy at night .

6/10

Pleasant

22 Sep 2025

Richman

It was alright..very close to the beach...

Friends_and_family Friends

6/10

Pleasant

19 Sep 2025

Richard

Strange check-in

When I arrived at check-in I was told that I had turned up on the wrong day and that there were no rooms available.
The person on reception checked the booking on their computer and said that I was a day early.
I showed them my booking confirmation and proved that it was their mistake and then miraculously a room became available.
The room itself was not too bad, the lock on the door was a little fiddly, and the room could have benefited from a few little touch ups with some paint here and there.
The bed was comfortable, the shower was okay and the room was fairly quiet.
The price was a little on the high side but that was probably because of the fact that the Women’s Rugby World Cup was being played in Brighton that weekend.
The location was perfect for where I was going that night and I would probably consider staying there again.

Self

8/10

Excellent

17 Sep 2025

theresa

Not luxury but was good for price. Nice view os sea

from the bed even though its down a side road.. shops at the end of the road

8/10

Excellent

14 Sep 2025

David

Clean room bit small but easy access to town and close to seafront no hairdryer in room

Business_and_leisure Family

8/10

Excellent

10 Sep 2025

Anna

Lovely comfy beds and very friendly staff. Slight issues with dirty shared toilet on last visit as chain was a bit tricky to use

Leisure Self

6/10

Pleasant

08 Sep 2025

Suzanne

Shower over the bath isn't good. Never saw staff. Very firm bed. Need more for tourists, such as maps. Wonderful that we could get in early to drop our luggage.

Leisure Partner

10/10

Exceptional

07 Sep 2025

A

I liked the room as it was quiet and peaceful. It was within 1 min walk to Brighton Palace Pier and the beach. It is in perfect location. The staff are friendly and polite and the room was nice and clean. I liked the housekeeping as it provided new fresh towels and complimentary tea and coffee sachets, etc. There was no lift but overall I was happy with the booking. The booking was easy and it was easy to check out-no issues at all.

Leisure Partner

6/10

Pleasant

05 Sep 2025

Conner

It got the job done

This was an okay hotel in a good location for what i needed. I got a room with a bathroom thank goodness because the communal ones looked miserable. The bathroom was very small, especially the shower. The WiFi was bad and fluctuated between unusable and barely there. It got the job done though and it was cute.

Friends_and_family Friends

6/10

Pleasant

04 Sep 2025

Vincent

Good reception service.
Groovy!

Leisure Self

2/10

Poor

17 Aug 2025

Najeeb

The property was in the basement and they’re idiot they don’t let you know anything until you went there until all the room is on the basement and you can’t even breathe everywhere was mould

10/10

Exceptional

11 Aug 2025

Abdur-Rahman

The room which I choose, given the option and price was absolutely perfect. The only thing I had an issue with was that in the shower cubicle there was body wash but no shampoo or conditioner.

Would whole-heartedly stay here again.

Business_and_leisure Self

2/10

Poor

10 Aug 2025

Dominik

Do not stay at the Strawberry Hotel. This was a truly awful and misleading experience. The booking process was dishonest, as I was only told about the shared bathroom after my payment of £110 was non-refundable. The hotel itself is in terrible condition; the floors are so uneven that my bed felt like it was breaking, and a large gap under the door meant I had zero privacy. The shared bathroom was also unsanitary and smelly.
Worst of all were the serious security issues. The reception staff were unprofessional and asked for my credit card, then wrote the details down out of my sight. On top of that, staff entered my room without knocking and even entered while I was away, which was a huge breach of privacy given I had expensive belongings with me.
The only positive is the location, just a minute from the beach and a 20-minute walk to the train station. However, this does not make up for the terrible condition, unprofessional staff, and lack of security. This hotel is not worth the money or the risk.

Leisure Partner

10/10

Exceptional

06 Aug 2025

Stella

Brilliant place to stay for a weekend get away

Leisure Friends

8/10

Excellent

11 Jul 2025

Ian

The only thing for me was the window blind was to short and let a lot of light in and itwouldnt turn as no pole ,but very good and clean

Business Friends

6/10

Pleasant

04 Jul 2025

Maria

Perfect location, no frills

Best thing - location- perfect. Close to shops, centre and beach, with a garden square outside. Staff at check in desk, friendly. And good value if you book in advance. Note that the building is old and tall - so if you will struggle getting your heavy bags up flights of stairs, think again. My room was small, but clean, with tea and coffee. Our stay was coloured by the fact we were there in a brief bur fierce heatwave. My room was unbearably hot, there was little ventilation, and no fans, and being high in the building it was roasting. Also, only the main light worked, neither of the smaller lights worked. The shower was v close to the bed and the door wouldn't stay shut unless you wedged it, so bedding got wet.

Friends_and_family Family

10/10

Exceptional

03 Jul 2025

Sami

Good service

8/10

Excellent

30 Jun 2025

Amanda

Convenient location, clean rooms with plenty of room. Shower could do with an upgrade, but on the whole good value for money.

8/10

Excellent

29 Jun 2025

martin

It is a nice room and very close to the beach

6/10

Pleasant

27 Jun 2025

Nathalie

We were in room E in the basement, our room was in need of maintenance, the fan extractor in the bathroom didn't work, which I reported to reception as well as the light above the mirror .
As our room was near the main entrance we had to suffer noisy guests smoking on the stairs and throwing their cigarette butts outside our open window. We went to the hotel next door for breakfast.

Leisure Family

8/10

Excellent

16 Jun 2025

Jessica

We initially checked into a room but as we opened the door it stank of stale smoke. We went straight to the reception and they switched our room with no fuss. Thankfully the second room was absolutely fine!

Shared bathroom, which we knew upon booking, but there are actually lots of toilets and showers dotted around the property so if one is busy, it doesn’t take much to find the next one.

Decent price for Brighton, and incredible views from the attic room!

Leisure Partner

8/10

Excellent

10 Jun 2025

Nadia

Nice staff

Leisure Friends

6/10

Pleasant

08 Jun 2025

Alan

Very nice and clean room

Friends_and_family Family

4/10

Poor

29 May 2025

Volkan

İt is shabby

Partner

4/10

Poor

27 May 2025

Kerrie

The staff welcomed us with warmth. The property is very aged. Aware that there was a shared toilet, the cleanliness was positive. The room however, wow! It was a very cosy small room, the bedroom hits the bed upon opening it, in fact the shower door (much to our hilarious surprise faced the bed) and that door also hits the bed, the shower door didn’t shut and the water leaked over the room floor: the shower head sprayed around the body and not on the body due to the limescale. The bed was comfortable and it was a quiet night.

Friends_and_family Friends

6/10

Pleasant

26 May 2025

Natalie

Staff lovey but price was to expensive for what it was

Leisure Partner

2/10

Poor

24 May 2025

Dynamite

Terrible ! I was not able to check in.. After communication with the hotel to tell them i had added an extra day I drove 4hrs, arrived around 10.30pm, showed my confirmation email and business debit card that i had prepaid the bookings with and the porter would not book me in as i did not have any photo id.. I explained both my passport and drivers license were sent away last week for renewal and i had stayed many times over last 20 years and never had a problem before and was genuine business traveller but he wouldn't help me at all and said manager was not available so i had to book into another hotel with reception staff that can use there common sense.. I told him his boss probably wouldn't be happy losing £200 prepaid booking.. very unhappy with the poor unhelpful service.. used to like this place.

Business Self

4/10

Poor

18 May 2025

Geoff

Not the best nor the cheapest but it served its purpose. Paper thin walls, dirty and stained carpets, broken room furniture and accessories. Overly hot rooms, noisy residents and broken doors.

If you need a place as a last resort then this hotel serves that purpose. Should not be your first choice but maybe your last if you have no other options.

Partner

8/10

Excellent

08 May 2025

Christen

Good budget stay

Overall good stay, the staff were friendly!

Friends_and_family Family

2/10

Poor

06 May 2025

Marie

The springs were so bad on the matress, I didn't sleep. We wouldn't check in until 16:00, and by 08:00 we had vacated the premises. I spoke to a member of staff before I left and expressed my disappointment. I didn't receive any correspondence at all. I was in room 11.
Unfortunately I couldn't recommend this property and wouldn't stay there afain. The room needs a revamp big time.

Leisure Partner

6/10

Pleasant

03 May 2025

Janie

We were traveling with 3 adults and 8 suitcases. What I did not appreciate was not being made aware that we would be hauling 8 pieces of luggage up and down 62 stairs twice a day each day for the 4 days we stayed. The room was fine, the stairs took quite a toll on the group.

Business

6/10

Pleasant

30 Apr 2025

Steve

The staff were nice & helpful. Bathrooms were decent & renovated in the last 2 to 3 years I’d say. Bedrooms need an upgrade especially the beds, they are falling apart & the mattresses are very uncomfortable & sag a lot in the middle, worst night sleep we had on our trip. We had the family suite & the forth bed was so difficult to pull out from under the other, even with 2 adults as the bed is collapsing. The location is very good with paid parking on the street if you can find a spot.

Leisure Family

10/10

Exceptional

22 Apr 2025

Barry

Great short break.

Our room was available earlier than expected and they kindly let us in. The room was comfortable and warm. Tea and coffee making facilities were provided.

Location was central and convenient.

Friends_and_family Family

2/10

Poor

19 Apr 2025

Tracy

Shocking!

Checking out could not have come soon enough!! 1 night stay in a sea view double. The surfaces of the old furniture in the room were sticky/grubby. TV did not work and staff were not able to help/very unhelpful. No hairdryer in the room as described. Shower ineffective and old/full of limescale. Lots of local druggy people hung around the area/outside hotel so did not feel safe at all.(class A druggies) Woken in the night to a fight outside on the street. NEVER AGAIN WILL I STAY HERE!! £66 totally wasted. Hope this review helps you to make your mind up. (£17.50 parking outside hotel) I informed staff of issues at check out and was reassured the Manager would contact me later that day. No contact was made.

Friends_and_family Family

10/10

Exceptional

15 Apr 2025

isabel

Excellent

The hotel is clean , good ubicación, just metros in front the sea .Excellent and helpful staff.

Friends_and_family Family

10/10

Exceptional

13 Apr 2025

Lauren

loved my stay at strawberry fields, lovely room, lovely staff. will definitely be coming back

Leisure Partner

2/10

Poor

13 Apr 2025

Priya

Not good 👎

The room was awfull very small.. with a sink in the room. Couldn’t open the window and it was very uncomfortable. The hallway had steps and this room was on 4th floor without any lift. We cut short our trip by one night as the room was digressing. Not recommending.

Friends_and_family Friends

8/10

Excellent

13 Apr 2025

Phil

Pleasant stay

Business

10/10

Exceptional

08 Apr 2025

Ayana

The apartment was very clean and cozy andnthere was an amazing view from the window

Leisure Family

4/10

Poor

31 Mar 2025

G

Frightening

The hotel itself was passable, however we couldn’t sleep at night due to what sounded like a brawl downstairs. Someone tried our door, there was blood on the walls outside in the morning and broken glass. The shower was caked in limescale so didn’t work very well. Due to the fight we were afraid to leave our room so couldn’t go to the toilet in the night.

Friends_and_family Friends

10/10

Exceptional

30 Mar 2025

jolene

Very friendly, helpful and welcoming staff. Cute room. Quiet and comfortable for our needs. Close to restaurants and attractions.

Leisure Family

10/10

Exceptional

13 Mar 2025

Anthony

One of the best of Brighton’s cheap and cheerful hotel stays. No frills but nicer than some of the others, plus the local area has good places to eat - and supermarkets for real budget dining. It’s not the Pellirocco but fine as a bed for the night.

Business Self

2/10

Poor

09 Mar 2025

Neil

Avoid at all costs.

Avoid! The receptionist claimed the hotel clearly stated ID was needed to check in, but could not show anywhere on the booking / check in information where this was written. Completely unacceptable to charge for a room but then refuse to let a customer stay due to a condition that they kept entirely secret from the customer. Very rude / condescending receptionist.

8/10

Excellent

01 Mar 2025

Andrew

Staff were polite. Quite. Would, no will go again.

Leisure Partner

6/10

Pleasant

02 Dec 2024

Clive

Cheap and cheerful

Cheap and cheerful,it’s ok for yourself but I wouldn’t take the wife or family there.
Single room you can’t swing a cat

Business

8/10

Excellent

13 Nov 2024

Gemma

Strawberry Fields

Had a fine time, everything was a good reasonable standard, clean room. The cleaner / maintenance young gentleman that greeted me at reception as I was early for check in, was absolutely wonderful, thoughtful, considerate and very friendly. He couldn’t possibly have been more considerate regarding my arrival.

Friends_and_family Family

10/10

Exceptional

10 Nov 2024

Jade

Room was nice a lot of stairs though

Self

8/10

Excellent

04 Nov 2024

Kauser

We had a lovely stay. Nice hotel . Helpful staff.

Leisure Family

2/10

Poor

31 Oct 2024

Verified traveler

Paper thin walls. Can hear the upstairs and next

Booked this through Hoteles and it didnt specify it was a shared bathroom until we got to the Hotel. Luckily the hotel man was very kind and managed to change our room with one with a shower inside it.
The hotel is quite basic, quite noisy, we woke up multiple times in the night as you could hear the upstairs people using their keys to get into the door and also our neighbour. Paper thin walls. mattress bigger than the actual bed, and bed linen coming loose in the middle of the night. Dont think we will every stay here again.

Partner

10/10

Exceptional

13 Sep 2024

Ben

The property ok although sash windows not secure or fit for purpose especially as it was a basement room with no real security

Leisure Family_with_children

10/10

Exceptional

19 Aug 2024

Paulo

Privileged location, close to everything, clean and comfortable accommodation. I recommend it

Leisure Partner

10/10

Exceptional

05 Aug 2024

Niharika

Nice property

Leisure Partner

8/10

Excellent

24 Jun 2024

Andrew

The room and public areas were overall in very good condition and clean. The bathroom showed a few signs of wear but nothing to affect the stay. The room was fairly basic but I appreciated the en suite. The staff were very helpful and polite.

Parking isn't all that straightforward. Street parking is tight, or alternatively you can use Chapel Street car park which I wouldn't recommend to nervous drivers due to some tight spots and corners entering and exiting the facility.

Business

4/10

Poor

24 Jun 2024

Mihaela

My room it was so small...not like on the picture i saw when i did the reservation.
I didn't like sharing the toilet....nothing specified about this on reservation page....it was a very unlikeled surprise.
Very disappointed 😞

Leisure Partner

10/10

Exceptional

14 Jun 2024

Edward

Cheerful helpfull staff clean room and all you need to hand good da

Leisure Self

6/10

Pleasant

31 May 2024

Katrina

Tired. Stayed in basement, damp smell, low ceiling, shower very slow draining.

Leisure Family

4/10

Poor

31 May 2024

Lana

I am going to be conpletly honest- The room we were gievn was nothing, and I mean nothing like the photos, I did see other rooms, and they were nicer, but the room we were given, which we paid £187 for one night for, was a box room, it was like a prison cell, and we ddint have our own toilet, for nearly £200 for a single night! You would expect a toilet.
The bed was actually very comfortable, there was a shoeer in the room, but as I mentioned, it was a box room, the walls are very very thin so you can hear others talking...and other activties, were all there for a good time, so that didnt bother me, what really annoyed me was how the room was advertised and what we got, its a lot to pay for such a small dissapointing room, BUT it was convient, location was great, could see the sea, but I think the price we were charged was a joke.
The staff let us keep our stuff there, but wernt very welcoming, they told us to be quiet when we were only talking to each other.
If the room was half the price, I would definitely stay again.

Leisure Partner

4/10

Poor

23 May 2024

paul

Mess on staircase for the entire stay bathroom door wouldn’t close broken flush , extractor fan didn’t work no hook on bathroom door long hairs on tiles no wardrobe as shown in picture plus the bed was uncomfortable and very noisy when you moved around to get comfortable and the main door handle was not screwed to the door plus hairs in other bed apart from that I would highly recommend you don’t stay there

Leisure Friends

10/10

Exceptional

07 May 2024

Cleo

Very pleasant, helpful staff who straight away sought to address any complaints.
Very bright, positive atmosphere. Interesting building and decor. Very clean bathroom, towels and bedding. Very close to the sea. Generally upbeat, happy atmosphere. I would definitely recommend it.

Leisure Self

2/10

Poor

30 Apr 2024

Simon

If you have ears, don't stay here.

Druggies arguing outside at 3am, windows so thin you could hear every word. Light above sink in bathroom didn't work, neither did extractor fan. kept awake by people upstairs, 3am to 5am, how thin are the floors??
When we arrived the front door glass was being replaced as someone had smashed it in, classy.

Partner

6/10

Pleasant

27 Apr 2024

Verified traveler

It was okay

It was ok. The hotel is a bit tired but for the price there wasn’t much to complain about.

Partner

6/10

Pleasant

25 Apr 2024

Sophie

Nice room, but woken every morning by slamming doors & loud creaky floors. People leaving early for work very loud and noisy. A fridge would have been a bonus. The heating was good. Asked for extra blankets and duvet but none spare. Beds quite hard not very comfortable however nice spacious room.

Leisure Partner

10/10

Exceptional

24 Apr 2024

Anita

it was quiet and and very convinient for Brighton

Leisure Family

8/10

Excellent

19 Apr 2024

Roger

V good location. Near the beach, town centre and transport links. Room was fine. Clean with all the amenities you would expect. Would recommend for a short break.

Leisure Partner

6/10

Pleasant

15 Apr 2024

Keeley

Stay

It was ok, room didn’t look like the pictures, the blind didn’t work so was unable to close blinds, the screws fell out the door handle so had to be carful with that, window didn’t open either so the room was very humid. Bed comfy and staff friendly

8/10

Excellent

13 Apr 2024

Gary

I really liked Strawberry Fields, it was nicely positioned on the sea front, it was clean & had all the amenities i needed, i would definitely book here again.

Leisure

6/10

Pleasant

01 Apr 2024

Verified traveler

Weekend away

Very nice “weekend” stay - very aged building, floors all in a slant (making drunk walking interesting) room we had was recently painted (and the smell of paint was strong) - parking is a lottery - but a fantastic location - pleasant staff - dated rooms

Partner

2/10

Poor

30 Mar 2024

Laura

On arrival we were met by reception staff who read us the rules like a robot.
The room was so basic for £145.20 a night we wasn’t expecting a cheap thin mattress, the bed was on a slant which felt like you was heavy headed as your legs were higher then your head.
The shower was not cleaned the grout had orange mould in and the sink had limescale all around the plug hole. Not acceptable
Broken shutter blinds which let loads of light in.
Stains on the carpet
Bed side Lights to high from the bed out of reach
Tv in a poor position
The main fire door was non compliant due to the massive gaps around the door.
We had no sleep what so ever as people were so loud talking on the steps on the property outside. This happened on two occasions for hours around 1am and 3am. In the end we opened the blinds and asked them to leave. Cheap bed
We spoke with reception in the morning and were told we should have rung the emergency line.
No apology nothing.
The emergency line we were told to call seems to be a person on site but not on reception possibly asleep.
We left but returned as we wasn’t happy with the outcome. And spoke to the same man who could have handled this situation better it seemed like it was our problem and he didn’t want to help.
So we have asked to hear from the manager and await his response.
Location was perfect but we will definitely not be returning back here.
Poor room quality not worth £145

Leisure Family_with_children

4/10

Poor

24 Mar 2024

HOWARD

Very grubby. Filthy stained carpet. Pathetic towels and blanket when requested. I’d give it 2 out of 10
I’d like a refund as price was exhorbitant

Leisure Family