Name: Santa Luzia B&B - HOrigem
Address: Rua De Sa O Toma 23, Lisbon, 1100-561, PT

2/10

Poor

19 Jul 2026

Jorge

Aquí tienes una versión de menos de 1,500 caracteres, manteniendo un tono profesional pero contundente:

★☆☆☆☆

I rarely leave negative reviews, but this was one of the most disappointing travel experiences I’ve had.

My entire trip was carefully planned to arrive before the check-in deadline. Unfortunately, my flight was delayed by more than 1.5 hours, and after landing it took another 45 minutes to leave the airport due to airport logistics and traffic. As an international traveler coming from the other side of the world, I didn’t have an active local SIM card yet, and international roaming is extremely expensive, so contacting the property was simply not possible.

When I arrived, the property was completely closed. There was no staff, no self check-in instructions, and no way to access my room. I had no choice but to book another hotel with 24-hour reception and pay for a second accommodation that same night.

I understand I arrived after the official check-in time, but many of the delays were completely outside my control. A little flexibility or a one-time refund exception would have meant a lot and cost the property very little. Instead, I was still charged for the first night despite never being able to access the room, and both the property and Hotels.com refused any refund.

If you’re arriving after 10:00 PM, I strongly recommend choosing a property with 24-hour reception. My experience here was extremely disappointing.

Partner

6/10

Pleasant

16 Jul 2026

Brenda

Good location. Restaurant choices convenient near by and walking distance to views and sights. Tram stop in front made getting around easy.
Stairs are narrow and a four floor ascent was not great. No elevator. The room was clean and quiet. Very small room. Bath towels were well worn, unusually so for a hotel. No frills here. Breakfast was a nice addition. Staff friendly.

Partner

8/10

Excellent

10 Jul 2026

alain

Great location, room was on the smaller side, bathroom same, I booked a room with a balcony but way too small and could not enjoy seating outside and enjoy the view.
You had to go across the street to check in then go back to your building !
Coffee Service would be nice , somewhere , somehow !
Would I go back ? I’m not sure !

Self

6/10

Pleasant

30 Jun 2026

Nathan

The good: the location was very convenient to many points of interest for tourists. The bed was comfortable and the ac worked well. The breakfast was also excellent.

The not so good: The main issues were with the condition of the bathroom. It was not very clean, especially the shower and neither the shower or sink drained. There was lots of hair from past guests present and a significant amount of black mold.

Partner

6/10

Pleasant

29 Jun 2026

Marlene

It is an old building very well located. no elevator but it was clean.

Family

8/10

Excellent

27 Jun 2026

Maketa

Breakfast was excellent

Partner

4/10

Poor

17 Jun 2026

Graciela

The hotel is very centric and walking distance to many tourist places. However, Our room was on the 3rd floor and no elevator. The tv was very grainy. The bathroom can use a make over. There is no full mirror in the room at all That is a must. It was clean, the water from the shower was good and enough pressure.

Friends_and_family Friends

10/10

Exceptional

16 Jun 2026

Nancy

The breakfast was fantastic and the staff were very helpful finding food for a traveller who is celiac. The room was neat and quiet with a comfortable bed. the AC was adequate. The only complaint was it would have been nice to have a small fridge.

Partner

6/10

Pleasant

12 Jun 2026

Gail

The staff was very helpful. We didn't know that there wasn't an elevator. That needs to be made clear ahead of time. However, a staff member helped us take our luggage up to the third floor. The WIFI signal was excellent. Breakfast is not included. You must pay for it. The window view pictured in the listing is not typical for the rooms. Our room and the halls were painted with very dark colors that were not pleasant. The location is on a busy, noisy street but good for exploring the Alfama district. The taxi service provided for getting to the airport was a little high but the young driver was excellent.

Partner

8/10

Excellent

26 May 2026

Lori

The property was in an excellent location close to so many sites which made it easy to walk or tuk tuk everywhere. Staff was pleasant enough. What was different for us was not having coffee available in the morning. We are not breakfast eaters before we wonder off but do want/need our coffee and we assumed that we could grab a cup without paying the 15 Euro a day for a whole breakfast. We would gladly have paid something for coffee but we were told if we touched anything it was 15 euros. If this is the case it would be nice if that was explained prior to booking on their site or Expedia’s.

Family

8/10

Excellent

22 May 2026

Jakob

Great location for a visit to Lisbon. Area is very walkable. Staff was very accommodating.

Partner

10/10

Exceptional

21 May 2026

Alex

Staff could not have been nicer or more helpful. The B&B was very well located and we enjoyed our time there very much! We didn’t have the breakfast but it looked good. Recommend highly.

Partner

8/10

Excellent

18 May 2026

Maite

Great location & the staff was very nice.

Friends

6/10

Pleasant

16 May 2026

Gerald

Simple breakfast

10/10

Exceptional

13 May 2026

Janet

Everything was amazing

Friends

10/10

Exceptional

08 May 2026

Subrina

Had a lovely stay and great staff.

Partner

6/10

Pleasant

07 May 2026

Princy

The staff was great. The property needs repair for sure. Bathroom had mold in it. The room was tiny which I couldnt figure out from the pictures as I didnt see any picture of that room on the website. Also no coffee machine

Partner

10/10

Exceptional

05 May 2026

Roberta

Location is close to a lot of activities.

Partner

8/10

Excellent

04 May 2026

Kenita

Staff was very helpful and kind. Good location. The highlight was the comfortable bed.

Partner

6/10

Pleasant

24 Apr 2026

Janice

Room was big enough and tired looking, but clean. The towels were tatty. It would have been better with a hand towel and bath mat.
On arrival you have to go across the road for reception. Room was up 2 flights of stairs, no lift.

Partner

6/10

Pleasant

17 Apr 2026

BARTHOLEMEW

This hotel is located in the busy Alfama district, so you're in the centre of everything. Loads of restaurants and historic sites. It's on the tram line, too, literally outside of our window.
Diego is a rock star. We had trouble with our air conditioning and he worked doggedly to get it working and saved the day.
This is not a fancy place, but you're not going to Alfama to sit in your hotel room all day---it's a good, quiet place to rest your head and feet after a delicious dinner.

Partner

10/10

Exceptional

15 Apr 2026

Laureen

Breakfast was plentiful, staff were very helpful and the location was great. So glad we booked here , a Canadian reviewer!

Partner

8/10

Excellent

06 Apr 2026

aviv

Great location for walking to so many wonderful sites.

Partner

10/10

Exceptional

03 Apr 2026

Jennifer

Centrally located and great full breakfast. Rooms were very clean with comfortable beds and nice showers. It is a very loud area and there is a lot of street noise but that is to be expected

6/10

Pleasant

02 Apr 2026

Gail

Very basic room, the bathroom had a bad odor, the heat did not work until the staff adjusted it. The location is central, the room is basic, the staff are great

10/10

Exceptional

01 Apr 2026

Derek

Clean room with real character and a great view to the square. It would be nice to have a table for working on

Self

6/10

Pleasant

29 Mar 2026

Mirka

One of the staff members was kind of rude, older lady who seemed really inconvenienced by me whenever I had questions but a man and younger woman were really nice and helpful.

Location is good. AC works well. No elevator/lift. My room felt really clean but i felt like I saw mold in the green chairs and on some of the walls.

Self

6/10

Pleasant

19 Mar 2026

Jessica

Me dijeron que supuestamente iba al 2 piso y me terminaron enviando al 4, escaleras incómodas para subir equipaje, cuarto si muy limpio, no hay nadie en la recepción y debería haberlo, si hubo un joven español muy amable que atendía al frente en el restaurante que está la recepción donde uno va ha registrarse y yo tuve unos problemas y él muy amablemente me ayudó en todo lo que necesitaba ya que el joven que está atendieses a recepción no era muy empatico con el cliente aunque después se disculpó. El joven Español su Atención A1

Partner

8/10

Excellent

14 Feb 2026

Virender

Peaceful and quiet

10/10

Exceptional

10 Dec 2025

lana

I had a great stay at Santa Luzi B&B. The location was amazing, close to the water and surrounded by so much local culture that really stood out during my trip. The building itself was beautiful, and the rooms were just as nice: comfortable, charming, and well-kept. Overall, everything came together to make my stay really enjoyable. I’d definitely come back.

Self

10/10

Exceptional

01 Dec 2025

Kristen

Excellent staff service. Clean and cute rooms. Easy check in and out

Business_and_leisure Self

8/10

Excellent

29 Nov 2025

Robyn

Great little room in a great area.

Leisure Partner

2/10

Poor

28 Nov 2025

Martha Elena

Extremely Disappointing Experience

From the moment I arrived, the service was unacceptable. The receptionist was in a bad mood, unfriendly, and frankly quite rude. I had booked a room with 2 beds — one for me and one for my brother — and specifically selected a double. Instead, they gave us a room with one full-size bed and refused to change it.

I also booked with breakfast included, yet the receptionist declined to honor it. On top of that, I’m an Expedia VIP/Rewards member, which means I’m supposed to receive basic perks like complimentary water bottles or small amenities. I received absolutely nothing.

Overall, this stay was extremely disappointing. The lack of professionalism, poor customer service, and failure to honor what I paid for and what I’m entitled to is unacceptable. I would not stay here again and do not recommend this hotel.

Leisure Family

6/10

Pleasant

10 Nov 2025

Catherine

The location was terrific but the room sub par. No furniture except a bed and old chair. There is lots of room to put a small table or dresser that would allow a surface to put things on. Would give more stars if we hadn’t had to put things on the floor

8/10

Excellent

04 Nov 2025

Cale

Good location. Clean room. Nice breakfast.

6/10

Pleasant

01 Nov 2025

Micha

Small room, good staff.
Bad smell from toilet.
Good location

Partner

10/10

Exceptional

01 Nov 2025

Julie

Daniel was so helpful even before we arrived in Lisbon and very welcoming after a long delay at the airport. The rooms are very small and a little tired but spotless, a very comfortable bed and the best power shower ever! A little more storage would be welcome but other than that, a fab place to stay. For the price, we thought Santa Luzia was perfect for our long weekend in this fabulous city. Lots of lovely places within a short walk for the best breakfasts (they do them well in Lisbon!) and a great location within Alfama.

Partner

10/10

Exceptional

23 Oct 2025

Deborah

Very clean and lovely room but the biggest problem was bringing cases down from the 4th floor down a narrow staircase with no lift.
Location was very central for the old town but busy with narrow streets and narrow pavements.
Breakfast was good but in a very small busy room.

Partner

8/10

Excellent

17 Oct 2025

Eduarda

Good location!

Leisure Partner

10/10

Exceptional

08 Oct 2025

Ardell L

We had a fantastic stay! The airport shuttle was perfect and our host was amazing at helping us plan tours and with everything we needed. It was so convenient to the whole Alfama region. The bed was super comfortable. I could’ve used a dresser or a rack to put our suitcases on. We ended up using the little table to dump everything, including our toiletries on.

Partner

10/10

Exceptional

07 Oct 2025

Lauren

We appreciated the space a vicinity to lots of restaurants and other destinations

10/10

Exceptional

05 Oct 2025

Thomas

Very nice and helpful staff, great location and clean room, perfect stay thank you!

Partner

8/10

Excellent

04 Oct 2025

Lisa

Loved the location!!

Leisure Partner

8/10

Excellent

04 Oct 2025

Shannon

AC was excellent and kept the room cool. The balcony windows were very well sound proofed and I did not hear the street when I closed the windows. The area is very close to the Santa Luzia view point and some nice restaurants so the location itself is great. Breakfast was nice and was provided at the hotel across the street. Check in was with the hotel across the street and the staff member was very kind and helped with bags across the street to the hotel room. Staff were not present in the Santa Luzia B&B but were very close across the street which was fine by me. However public transport can be a little bit of a pain as the main tram which goes past the hotel is tram 28 which is always crowded and difficult to get on. There were no safe, fridge, or teas and coffee's facilities in the room housekeeping was also lacking. Overall a good stay if you are looking for a good, safe location but overall just a place to rest your head.

Leisure Self

10/10

Exceptional

20 Sep 2025

Sidney

I liked everything about it. The atmosphere of alfama, the staff, the room was very clean and the ambient lighting was a nice touch. The only thing that would have been nice is if the balcony was a little bigger to accommodate a couple of chairs and a table. Allowing a view of the vibrant street with the trolly cars running down below ,

6/10

Pleasant

18 Sep 2025

Otto

The place would benefit from some renovation to refresh its overall look and maintain a welcoming appearance. It’s clear that the space has seen a lot of use over the years, and some updates would really help restore its charm.

4/10

Poor

15 Sep 2025

Carmen

Location good

This hotel.was interesting. My husband is over 6feet and all the doors were too short for him. It was very tight inside and dark. No elevator.

Partner

10/10

Exceptional

15 Sep 2025

Oliver

It was a really nice room, very easy check in and great communication. Location was perfect with only about a 15 minute walk into the centre of Lisbon. The breakfast they provided was also really nice. The only issue was there was no mirror in the bedroom and tue aircon was very loud. Overall a great stay.

Leisure Partner

6/10

Pleasant

12 Sep 2025

Gwen

The bed was great. It was deceiving because reception was in another building across the street. No elevator.
My husband has had back surgery and I have had 2 knee surgeries. Not good to be dragging heavy suitcases up one floor let alone 4

Leisure

10/10

Exceptional

02 Sep 2025

Samantha

Balcony, cable car stop right at the front door, an authentic Lisboa experience.

Leisure Self

10/10

Exceptional

20 Aug 2025

Franklin

Spacious and clean room. Location is very central and avoids the supper busy areas. It is close to the hospital so you will hear noise at night but no issues for us. Service was very punctual and on top of items that came up.

Leisure Partner

10/10

Exceptional

29 Jul 2025

Sarah

This property was wonderful. They staff was lovely, the breakfast was good, and there were quite a few eating options right outside.

Leisure Partner

8/10

Excellent

06 Jul 2025

Beatrice

Great location, breakfast, staff

Great location, great breakfast, excellent staff, good value hotel, but is basic.

Partner

10/10

Exceptional

28 Jun 2025

Aaliyah

Nice location and nice staff!

Leisure Self

10/10

Exceptional

28 Jun 2025

Alessia

Great stay! Clean and walkable!

Leisure Partner

10/10

Exceptional

19 Jun 2025

Lawren

We had a great stay here. Lovely staff, very clean, great location. Wouldn’t have wanted to stay anywhere else. The hot water sometimes goes in and out and we had some trouble getting the AC going - but that could’ve been our fault! Overall, highly recommend. Bonus, they will store your bags for a while after you check out :)

Leisure Partner

8/10

Excellent

16 Jun 2025

Ivan

Super clean and very welcoming staff, comfortable bed.
It is close to the Castelo of St George and lockouts spots but you have to consider; is a bit of a walk from the downtown area. A little noisy and busy street but the views and restaurants near by were good.

Leisure Partner

10/10

Exceptional

11 Jun 2025

Suchithra

Excellent property in central location, however extremely noisy due to festivities

Leisure Self

10/10

Exceptional

05 Jun 2025

Janice

Very helpful staff and friendly. The area was fun with lively people. There were lots of reasonably priced food options. See rebooked for our return trip. Thanks to the friendly staff

Leisure Friends

8/10

Excellent

23 May 2025

Adianet

La locación de este hotel es inmejorable una maravilla en el mismo centro de Alfama precioso.El personal de este hotel súper amables. Pague la habitación más cara que tienen era amplia pero oscura no nos la dieron en el piso más alto lo cual ahora agradezco ya que no tienen elevador repito no elevador lo que hay es escaleras y no hay personal ni nadie que te ayude a subir o bajar el equipaje. La limpieza se reduce a tender la cama y limpiar el piso nunca cambiaron ni las toallas ni tan siquiera las que estaban en el suelo las toallas son lijas. A mi llegada el shower estaba lleno de pelos nunca lo
Limpiaron pero era tan fácil como coger un papel y quitarlos todos como hice, el tragante del shower no tragaba bien lo que al bañarte se llena. La tasa del baño nunca la limpiaron nunca nunca. La
Recepción está en el hotel de enfrente lo que siempre vas a tener que cruzar para lo que necesites inclusive para dejar las maletas cuando hagas checkout. Nada empaña a la hermosa y llena de contrastes Lisboa.

Leisure Partner

6/10

Pleasant

21 May 2025

William

Great location to be in the historic area. Noise from outside wasn't a problem and building was quiet during our stay.

Leisure Partner

10/10

Exceptional

12 May 2025

Jennifer

Great place to stay if you don't plan to spend much time in the hotel. The double bed room is small, with not much space outside of the bed, but it was all we needed. The bathroom was more spacious with a really nice shower.

It's a quick walk to the nearest metro station, where you can get to/from the airport, and within walking distance from tons of restaurants and the Tagus. The concierge was extremely friendly and went above and beyond.

Leisure Partner

6/10

Pleasant

11 May 2025

Christine

Comfortable bed. Great location in Alfama. Bathroom sink and shower drain very slowly. No electrical outlet in bathroom.

Leisure Partner

8/10

Excellent

10 May 2025

Travor

Great location and breakfast. Room was very clean but small (no storage for clothes). Staff were generally wonderful and very helpful. Check in experience could be better. When we checked in reception desk person was on break and we had to wait a bit. The breakfast included in expedia booking was not shown in their system which took some intervention by expedia.

Leisure

6/10

Pleasant

02 May 2025

Skyler

The room itself was good, although there were mold in the bathrooms and some in the room and the AC didn't always work. You had to check-in across the street at another hotel to get your key and pay for your tourist tax. We ended up reserving an extra night a couple months before our stay (we reserved the other nights many months in advance) and instead of leaving us in the room, they switched us to another room (still unsure why, it just made them have to clean two rooms instead of one). The area around the stay was nice, very walkable, lots to see, lots to do, lots of places to eat/shop, but that did mean it was quiet noisy all the time. The reception is open from 7:30am-10:00pm, check-in being after 2pm, check-out 10am. Breakfast was 8-11am, selection of justices, coffee, teas, espresso, pastries, breads, jams, fruit, yogurts, meat and cheese, and (often cold) scrambled eggs. Be prepared for the spiral-like staircase. Not accessible.

Leisure Partner

8/10

Excellent

01 May 2025

Jordan

Great location

Great location, friendly staff. Lovely breakfast. Little bit noisy, small rooms. But worked great as we were only there to sleep at night.

Partner

8/10

Excellent

30 Apr 2025

Gayle

This hotel was located in a central part of Alfama with lots of activity and excitement. Beautiful views and great restaurants.

Leisure Partner

8/10

Excellent

28 Apr 2025

Vicki

It was close to all sightseeing places

Leisure Self

10/10

Exceptional

22 Apr 2025

VALENTIN

Excellent customer service and very good breakfast.

Leisure Partner

10/10

Exceptional

10 Apr 2025

Greg

Our experience at Santa Luiza was excellent. Accommodations were very nice and location fantastic in the Alfama area of Lisbon. The best part was the great service from the staff including Maria who helped us on several occasions including booking out transfer to Oriente station for our train trip. There were some negative reviews we saw before booking but those ignored the fact that you are in a historic building, the rooms are smaller and you are there for the experience.

Leisure Friends

8/10

Excellent

05 Apr 2025

Katherine

If you are a light sleeper, I would look elsewhere (away from tram line). The room was okay - bed and sink area was fine, but the toilet and shower is behind squeaky closet doors and the shower was mouldy. The rest of the building and entry were quite clean, staff were friendly and welcoming.

6/10

Pleasant

30 Mar 2025

Nicki

Great location, does the job.

Pros - Location was great, in the old town part of Lisbon with the castle and cathedral just 10 mins away.

Lots of nice little cafes and restaurants in close proximity.

The room itself was lovely, simple and nicely decorated. It is small with nowhere to hang clothes but it did the job for one night.

Cons- The shower drain does smell! But if you keep the door shut it doesn’t impact on the bedroom area.

You are on the tram line route so it is noisy outside. I slept with earplugs as I’m a light sleeper. Also you can hear people walking up and down the corridor outside and above you (I was on floor 2)

If you just want a cheap and cheerful place for a night or two while you’re out exploring the city then it does the job. If you want a place you can spend time in and relax it might not be the one for you.

Self

10/10

Exceptional

30 Mar 2025

Fred

The location, in a very busy neighborhood with lots of local culture. Hotel staff were amazing in

Leisure Family

8/10

Excellent

28 Mar 2025

Evan

Fun smaller room in an older part of town in Lisbon, near a lot of restaurant, transportation, and shopping. The front desk was friendly and everything was very clean. Not the most comfortable bed but it had everything we needed. A little louder at not being on a fairly busy street, but earplugs always help.

Leisure Partner

6/10

Pleasant

26 Mar 2025

anjula

3 nigh stay

It was ok roon was really small, beds were comfortable. No elevator, old hotel, location was close to restaurants and attractions

Friends_and_family Family

6/10

Pleasant

17 Mar 2025

Elena

Good location but it gets very noisy at night. Staff is nice and friendly but the check in is a bit confusing. The room itself was quite dirty.

Leisure Partner

10/10

Exceptional

11 Mar 2025

Ruben Eduardo

Diogo and staff made a wonderful stay even better. Highly recommended!

Leisure Partner

6/10

Pleasant

10 Mar 2025

Marjory

The location was excellent, very walkable, the bed was ok, clean and nice. Room decor ok, good lighting. One of the windows was not able to shut close but I was able to just push the shutter and keep it warm. The bathroom felt like a closet, no fan and the odor was very strong sifting from other floors. The shower had small areas of black mold. They need to bleach it.

Leisure Self

10/10

Exceptional

08 Mar 2025

Pavlos

Santa Luzia B&B is a charming and cozy stay in the heart of Lisbon’s historic Alfama district. The rooms are beautifully decorated, clean, and some offer lovely balcony views. The staff is incredibly friendly and helpful, making the experience even more enjoyable. Plus, the delicious breakfast is a great way to start the day. A perfect choice for exploring Lisbon!

Leisure Partner

10/10

Exceptional

05 Mar 2025

Sandra

Location, and staff

Leisure Self

10/10

Exceptional

03 Mar 2025

Mark

Lovely place to stay in the oldest part of Lisbon. Staff very friendly and helpful and a lovely restaurant underneath. Very convenient for catching the trams

Leisure Partner

10/10

Exceptional

28 Feb 2025

Hazel

Nice place

Leisure Self

4/10

Poor

11 Feb 2025

Saeid

In need of renovation

The inly good things about this property are the staff and its location. The rest are in dire need of attention, from the foul smelling bathroom to the malfunctioning lock mechanism on the door which forced us to slam the door shut in order for it to work (even during late hours of the night). There was mold all over the bathroom, we could hear all movements within the building and on the street, during our 4 night stay we were given only one bottle of water, and overall we could’ve done much better than this property with this price. I suggest the management to consider doing some new repair and renovation work before continuing to rent the rooms to tourists.

Partner

10/10

Exceptional

23 Jan 2025

robert

Room is big. Close to transportation.

Leisure Partner

6/10

Pleasant

02 Jan 2025

Bija Jane

The Santa Luzia is in a nice location. It has easy access to the castle, shopping, boat tours, and the square with nice dining options. The balcony was also lovely. The room was VERY small. We told the front desk that we had some VIP amenities. We had two drinks a day and an upgraded room that we had earned. They refused both. The restaurant below our room smelled horrible. Our clothes and luggage still smell. The front desk is across the street and their was no way to contact them from our room. Another guest actually banged on our door at 3:00 am and commented on our moving furniture. However, the reason we had to move the chair is because we had to open the door. The room was that small. We enjoyed our vacation in Lisbon, but I wouldn't recommend this hotel.

Leisure Partner

10/10

Exceptional

21 Dec 2024

Christine

Very great locale that’s close to lots of walkable and cool things. We stayed during the winter so it was a little cold. Be prepared to make sure the windows are closed and turn the heart up.

Leisure Partner

8/10

Excellent

18 Dec 2024

Verified traveler

Beautiful location. Great stuff. The room is small and I found a pizza box under the bed, otherwise they deserve 5 stars. Wonderful stuff and very good breakfast

Self

6/10

Pleasant

09 Dec 2024

ZAHRA

Rooms were much smaller in reality and very tiny washroom

Leisure Partner

10/10

Exceptional

09 Dec 2024

Lora

Nice place to stay

Great place comfy bed and good breakfast

Partner

10/10

Exceptional

30 Nov 2024

Judith

Wish they had a big mirror, microwave, iron…this is good for an overnight or 2 nights stay. The staff Maria is very accommodating and friendly. She helped us with our needs and tour. Always smiling. Thank you Maria S.

Leisure Friends

8/10

Excellent

30 Nov 2024

Josee

Good location in old town. Bathroom was very tiny. Clean room. Perfect for a short stay. Easy check in. Staff was helpful and friendly.

Leisure Partner

4/10

Poor

22 Nov 2024

Lee Anthony

Hotel advertised as a B&B but breakfast wasn’t included
Also despite putting out the tag to ask for the room to be made up no clean towels were provided even though the bed was made.
We had to ask the hotel opposite for clean towels.

Leisure Partner

4/10

Poor

20 Nov 2024

Manuel

Area was nice 👌 no elevator

Leisure Family

8/10

Excellent

17 Nov 2024

Verified traveler

Overnight in Lisbon

Great location small property on 4 floors but no lift. Great breakfast and very helpful staff

Partner

10/10

Exceptional

28 Oct 2024

Sydnie

The room was clean and nice, and the staff was excellent!

10/10

Exceptional

23 Oct 2024

Madison

We had an amazing stay. The breakfast was included and was delicious and our room had the cutest balcony overlooking the adorable street out front. They manage the place so well and it was so clean and just what we needed for the one night before our flight out.

Leisure Partner

8/10

Excellent

22 Oct 2024

Dan

Good place to stay for the price

8/10

Excellent

21 Oct 2024

Ashlee

It was great, the only thing is I didn’t realize we had to go across the street to check in. Fine after we realized and found where to go.

Leisure Partner