Relais & Châteaux Heritage Madrid

Spain , Madrid
MADRID, Calle Diego De Lea N 43
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75 reviews shown

4/10

Poor

12 Jan 2026

Andrew

This is a solid 3.5 star hotel. 1) They couldn’t make a reservation with a well known restaurant for me because they don’t have a relationship with the restaurant any longer 2) they dilute the shampoo and conditioner with water !!! 3) neither the bathroom sink or shower drains worked and 4) they served cold scrambled eggs. Worst, when approached with these issues, no apology given! We promptly checked out and went to the Park Hyatt !!!!!!

Leisure Partner

10/10

Exceptional

20 Nov 2025

Monica

Beautiful cozy and charming boutique hotel in a great location. We had a wonderful time and the staff was very accommodating and helpful. Will be back again

Leisure

10/10

Exceptional

01 Apr 2025

Alexander

Staff were very accommodating

Leisure Partner

10/10

Exceptional

01 Apr 2025

Hector

Relais Christine is a luxury hotel in a great location in Paris. Beautiful decor, spacious rooms, lovely common areas.

Leisure

10/10

Exceptional

14 Dec 2024

David

We were so happy with our room and all of the hotel. The staff was kind, efficient, and understanding.

Leisure Partner

10/10

Exceptional

13 Nov 2024

Jeffrey

Set back off of Rue Christine is this beautiful hotel. There is peace and quiet from the busy neighborhood surrounding the hotel. We have stayed here numerous times when visiting Paris. It’s so easy to walk almost anywhere in Paris from the hotel. The rooms are spacious and beautifully decorated. The staff is friendly and always willing to help you. We highly recommend this hotel for your next visit to Paris.

Leisure Partner

10/10

Exceptional

14 Aug 2024

Tracey

Relais Christine Paris

Very plush, comfortable and inviting lobby area. We spent many hours playing chess and enjoying the Honesty Bar. The rooms were beautiful well appointed. Their showers were amazing and the tubs was especially large and comfortable. The attendees were very professional, prompt and helpful. I will definitely stay again upon my return to Paris

Friends_and_family Family

8/10

Excellent

15 Dec 2022

Maria

Staff was incredibly helpful and friendly. Spa experience was outstanding! I had a massage and facial and both were first rate. The outdoor garden is lovely but it was a little to cold to enjoy during our visit. Only negative was we got a free bottle of water on the first and second nights but none on the next three nights. At 1500 Euro per night the least they could do is offer free water each night! Rooms were nicely appointed.

Leisure Partner

10/10

Exceptional

28 Mar 2022

roderick

A beautiful and small hotel right in the heart of Paris

Business_and_leisure Partner

10/10

Exceptional

23 Feb 2022

Alan

Great service and good quality in a great location.Nice staff

Leisure Friends

10/10

Exceptional

01 Jan 2022

Alberto

Excellent location!

Leisure Partner

10/10

Exceptional

30 Dec 2021

Maria

Gorgeous boutique hotel with world class service

The Relais Christine is absolutely wonderful and charming. The location is ideal. The staff is very pleasant and helpful. My family goes to Paris once or twice a year and it is my hotel of choice every time I visit Paris. I have stayed at the hotel many times in the past and I have always had a lovely stay.

Friends_and_family Family

10/10

Exceptional

25 Dec 2021

Marc

Wonderful hotel!

Amazing stay. Beautiful hotel. Everything was exceptionally well done. Great concierge who was very helpful in setting up our trip. Pretty and comfortable rooms, very clean. Wonderful breakfast and food overall. Staff was very nice and very attentive. They will make your stay memorable.

Friends_and_family Family

10/10

Exceptional

16 Oct 2021

heather

Outstanding gem of a hotel

We loved our stay at Relais Christine. The location, staff, rooms, and amenities were outstanding. Rooms are on the small side as to be expected in a city like Paris, but they are beautifully appointed. We stayed on the interior garden which was beautiful and silent. Breakfast was delicious.

Partner

10/10

Exceptional

04 Jul 2021

Massimo

Gorgeous rooms

Partner

8/10

Excellent

12 Mar 2020

Good location, good hotel. A little bit too fancy: too bright colours, too much furniture, too much gold, too many stairs, too many mirrors, too complex lighting. Otherwise, a great place to stay.

Leisure Partner

10/10

Exceptional

06 Mar 2020

Terese

Wonderful experience in a lovely charming hotel! Perfect location, friendly staff on a quiet street!

Friends_and_family Family

10/10

Exceptional

30 Jan 2020

William

Fantastic hotel!

Spectacular!

Friends_and_family Family

10/10

Exceptional

31 Dec 2019

Marylisa

Christmas in Paris

Lovely, low key, centrally located gem of a small hotel!

Friends_and_family Friends

10/10

Exceptional

26 Dec 2019

The hotel is very quaint and in a more quiet setting away from crowds of tourists. Within walking distance are numerous cafes and cute little shops. Dining options are plentiful in the neighborhood and the Michelin-rated Christine Restaurant is right next door (not affiliated with the hotel). We had lunch at the restaurant and it was above average with reasonable prices for the area.

The hotel staff were accommodating and responsive, which is to be expected of a 5 star property. I typically compare the level of service received at 5-star boutique hotels to the service I would normally expect from any Four Seasons or Ritz Carlton properties. The service and amenities at this hotel were adequate for its size, but I would not classify it as beyond reproach. The hotel is very small, so do not expect an opulent or grand lobby. We stayed in the duplex suite and the size of the room was rather limited, but pretty consistent with Paris standards. Small touches in the room were nice, such as towel warmers. If you are looking for old world charm away from crowds and personalized service, the Relais Christine is a decent option. However, if you are looking for a more social and vibrant atmosphere, I would stay elsewhere. All together, we enjoyed our stay and would come back.

Leisure Partner

10/10

Exceptional

23 Dec 2019

Michelle

Absolutely incredible. My favorite hotel I’ve stayed at in Paris.

Partner

10/10

Exceptional

19 Dec 2019

Verified traveler

Beautiful and charming boutique hotel .Great location with shops and restaurant near by
Friendly and helpful staff
Rooms was very nicely appointed and decorated
Cannot wait to return

Leisure Pet

10/10

Exceptional

16 Dec 2019

Jude

Great location. Staff is very helpful. The area amenities are as good as one can find in Paris.

Leisure Partner

10/10

Exceptional

01 Oct 2019

Brian

Claudia

Fabulous Hotel... super quite, staff outstanding

Partner

8/10

Excellent

06 Sep 2019

Glenn

Quick trip to Paris

The hotel was very charming and the staff were friendly and helpful. The room was on the small side for the nightly rate.

Partner

10/10

Exceptional

26 Aug 2019

Andrew

Amazing hotel, wonderful staff, great location.

Partner

10/10

Exceptional

18 Aug 2019

Verified traveler

Was there 13yrs ago and stayed there this time. It looks like that they have renovated the place and makes it really nice and very Parisian style. A beautiful boutique hotel and is convenient to everything.

Leisure Family

10/10

Exceptional

16 Apr 2019

Verified traveler

good location and quiet setting
many restaurants nearby
staff helpful

Leisure Family

10/10

Exceptional

28 Mar 2019

Verified traveler

The moment you enter the hotel through the lovely courtyard

10/10

Exceptional

24 Mar 2019

Verified traveler

Grrat hotel with character. However 37 Euro for breakfast was expensive.

Leisure Partner

10/10

Exceptional

19 Mar 2019

Ireneo

Just Perfect.

Everything about this hotel was top notch. We will only be staying here whenever we visit Paris.

Family

10/10

Exceptional

28 Dec 2018

Verified traveler

Boutique luxury hotel close to St.Germain area in Paris. Friendly & helpful staff.

10/10

Exceptional

22 Dec 2018

Verified traveler

My husband and I just returned from our 6night stay for our 10th anniversary and we couldn’t have asked for a better trip, more beautiful hotel, in the perfect part of Paris. We hope that one day we will be lucky enough to return.

10/10

Exceptional

22 Nov 2018

Sandra

Beautiful boutique quiet hotel. Extremely clean. Staff is very attentive.

10/10

Exceptional

08 Nov 2018

Arlene

Elegant boutique hotel with impeccable customer service. Location was great with walking distance of the Seine and lots of little shops and local eateries.
There was nothing we did not like.

10/10

Exceptional

27 Oct 2018

A lovely hotel in a fantastic area. Very glad we found it.

10/10

Exceptional

24 Oct 2018

Crystal

This has quickly become my favorite hotel in Paris! The staff was amazing and extremely helpful before we even arrived in Paris. They helped us make dinner reservations for each night we were there and made us feel at home from the moment we walked in. We will definitely be staying here again!

10/10

Exceptional

11 Aug 2018

Chris

Excellent hotel, perfect location, beautiful place to stay.

10/10

Exceptional

05 Aug 2018

Verified traveler

The Relais Christiene is a gem. It has been just remodeled with a wild yet period appropriate comvination of lush fabrics and wall papers, it should clash yet it works, the result is elegant and easy.

10/10

Exceptional

31 Jul 2018

natalie

Beautiful small boutique hotel in the heart of the West bank in Saint Germain des pre area. Great Location and easy walking distance to wonderful small boutique stores yummy resturants and brasseries. We had two rooms. The first room was beautiful, large and very big bathroom, located first floor off the court yard.
The second room was a disappointment, it was done in black and white poka dots and swirls. Nothing we saw in the hotel website. I wanted my girls to enjoy a beautiful light and french style room. This room is not recommended please make note. Looks nothing like the hotel website.

10/10

Exceptional

06 Jul 2018

a.d.

Quiet charming hotel on Saint Germain

Old world charm with a fantastic staff !well situatedon Saint Germain next to all amenities

10/10

Exceptional

23 May 2018

Atom

Definition of 5 star quality hotel.Recommend all

10/10

Exceptional

07 May 2018

Verified traveler

I stayed only for one night but my experience was great. The hotel has in an amazing location, in the middle of St. Germain. Despite this it is very quiet. Our room was very spacious, the bed very comfortable and we even had a little terrace and garden!

10/10

Exceptional

19 Apr 2018

Donna

The stuff dreams are made of...

A little Parisian fantasy of a hotel - great location for restaurants, shopping, site seeing, parks and metro access. Beautifully decorated, friendly, professional and helpful staff. Incredible breakfast buffet available until 11:00 am!

10/10

Exceptional

19 Apr 2018

Lovely hotel in great neighborhood. Staff was great.

10/10

Exceptional

08 Apr 2018

Verified traveler

Perfection

From the moment we arrived (3 hours early) the staff could not have better. Beautiful room and public areas. We travel a lot, stayed in their smaller room and it may have been the nicest ever!

10/10

Exceptional

04 Apr 2018

Verified traveler

Beautiful Hotel/Perfect Location

Our stay was fantastic! The hotel is in the perfect location to see all of Paris. The staff are wonderful and the rooms are beautiful. Had the breakfast at the hotel and it will not disappoint, very delicious. Overall a great choice for our first visit to Paris. Would definitely stay here again.

Family

10/10

Exceptional

20 Mar 2018

Verified traveler

Wonderful experience in a wonderful location

Great location, fantastically friendly staff. Will be back again!

8/10

Excellent

05 Mar 2018

Verified traveler

Dry nice small boutique hotel. Very quiet location, although the first day there was construction going on. The staff is very friendly and accommodating. A little pricey for what you get.

10/10

Exceptional

26 Feb 2018

martin

Good hotel in good position

Ideal for a couple of nights. Being so central there isn’t a huge amount of space in the room

10/10

Exceptional

07 Feb 2018

Will

Very comfortable and superbly located. The staff were friendly and extremely helpful. The room was immaculate. The honesty bar was a particular hit with the many friends and colleagues who dropped in to see me during my stay. Most enjoyable.

10/10

Exceptional

18 Jan 2018

Harry

Best boutique hotel we've stayed at in Paris

Partner

10/10

Exceptional

01 Jan 2018

Just Folks

Charming

Exquisite hotel in perfect location. The staff could not be nicer. We loved it!

10/10

Exceptional

26 Dec 2017

Verified traveler

Nice boutique hotel on a quiet street
Love the parisien ambience

10/10

Exceptional

14 Dec 2017

Verified traveler

Beautiful hotel and great location

This is a beautiful hotel in a great location. The staff were excellent and very helpful. I am glad we stayed at this hotel for our first trip to Paris and will stay here again when we return. I highly recommend this hotel!

10/10

Exceptional

09 Dec 2017

Verified traveler

Excellent in all standards. The rooms were clean, the decor of the lobby was bright and comfortable. The location was great.

10/10

Exceptional

05 Dec 2017

Verified traveler

Very comfortable stay in a great location. Staff were warm and welcoming.

10/10

Exceptional

27 Nov 2017

Verified traveler

Great location and lovely property

I have but one complaint - not enough space for a couple's toiletries in the bathroom. Otherwise:
Great location, helpful concierge, delicious breakfast buffet, beautiful and comfortable rooms.

10/10

Exceptional

27 Nov 2017

Christina

Love it!

l love this hotel and stay whenever I can.

10/10

Exceptional

23 Oct 2017

Jennifer

White Burgundy Excellence

Beautiful grounds. Welcoming staff. Very comfortable rooms. Excellent food.

Family

10/10

Exceptional

18 Oct 2017

maria

Fantastic staff. Wonderful dining. Perfect left bank location.

10/10

Exceptional

07 Oct 2017

Luciano

Great location, fantastic concierge, love the room

A delightful visit to a city that we always enjoy, the restaurants, the food, the museums and the overall esthetics of Paris are unparalleled

10/10

Exceptional

22 Sep 2017

Verified traveler

Fantastic hotel - can't wait to return

Beautiful hotel in a fantastic area. Service was amazing as well.

Family

10/10

Exceptional

14 Aug 2017

Verified traveler

Small but luxurious hotel

Stayed for 2 nights to celebrate a special birthday. Hotel was in a good location, within easy reach of metro station and walking distance to places of interest. Local area was full of character and had many cafes and restaurants. Staff in the hotel were friendly and helpful. The room was beautifully decorated and although small, was very comfortable. The bathroom was small and well appointed with a separate toilet. Breakfast was tasty with good choices.

Partner

10/10

Exceptional

06 Aug 2017

Verified traveler

Lovely, charming hotel with a beautiful courtyard. Honor bar in a large and pleasant lounge. The whole place was just redecorated. It's perfectly located in the 6th.

10/10

Exceptional

30 Jul 2017

Nancy

Excellent hotel, service, and location

Relais Christine is a lovely boutique hotel on a quiet street in the center of Paris. The conceirge (Frank) was outstanding. He arranged our drivers and train tickets for our stay. The rooms were beautifully decorated and refined. The amenities (spa, fitness, and breakfast) were perfect. This is peaceful perfection and a stroll away from all the sites of Paris.

Partner

10/10

Exceptional

06 Jul 2017

Verified traveler

Very nice hotel and great location

Very nice boutique hotel in great location. We enjoyed our stay and will definitely try to book for our next visit to Paris.

2/10

Poor

30 Jun 2017

Cool old lady

This hotel has bad windows.

I was disappointed. Not a five star experience. Paying over 500 dollars a night for a room with bad windows is unacceptable. Climbing 15 steps to get to your room is also a big no-no.

10/10

Exceptional

27 Jun 2017

Robert C.

Ideal in the 6th

Excellent. The best place to stay in the 6th. I've stayed many places in Paris, and this is an all-around top location.

6/10

Pleasant

04 Jun 2017

Verified traveler

Newly renovated hotel, staff needs improvement

Nice newly renovated hotel. They were still working on construction details while I stayed there. The rooms are very dark and better lamps are needed. The maid left the window open all day after cleaning my room and it was 40F degrees when I returned to the room. The heat did not work and there was only 1 blanket in the room. Horrible experience, and personal property was at risk for theft since the window were wide open. The property is very nice but better training is needed with the staff.

10/10

Exceptional

23 May 2017

Laura

Parisian Paradise

Hotel was amazing! Great location to everything we wanted to do. Classic old-world charm; exactly what I envisioned for Paris.

Family

10/10

Exceptional

21 May 2017

Jon

Nice location

Great location close to the metro, which is very clean and easy to use. If you do not mind walking, the eiffel tower is relatively close to. The hotel was beautiful and the service provided was very professional.

10/10

Exceptional

27 Apr 2017

Paul

Excellent boutique hotel perfectly located

Highly recommend this wonderful boutique hotel. Comfortable, bueatifully decorated and well managed. All the Staff are professional friendly and helpful. You will enjoy returning to your room with the beds turned down after each days exploration of the city. The hotel is located on a quiet side street rue de christine and is perfectly located on the left bank one block away from the Seine up rue de Dauphine in the St. Germain section boarding the Latin quarter. It is only a 14 minute walk to the Louvre over the pont neuf bridge; 7 minute walk to Notre Dame and the St Michel RER station for a 40 minute train ride to Versailles. (Or the concierge can help you arrange private transport.) 10 minutes to the lovely Luxemburg gardens then on to the Pantheon or if your adventurous a 15 minute walk to la Marais section. Dine at either Christine restaurant or Chez Ferdinand within a few steps of the hotel for a wonderful dinner and you will not be disappointed! And then venture into the Latin quarter and enjoy the duck or beef stew at la jacobine; or, le petite chatelet. At each the food and staff are wonderful. (Try your luck or to be sure make a reservation!) Finish with a River Seine evening cruise at Bateaux Vedettes du Pont Neuf, again 7 minute walk from your home away from home Relais Christine! (Je vous souhaite le meilleur en explorant, diner et profiter de cette merveilleuse ville!)

10/10

Exceptional

16 Apr 2017

Doris D.

Perfect Paris Hotel in the heart of Saint Germaine

Relais Christine was a perfect place to stay in Paris. We loved the hotel and location. They gave great dinner recommendations close to the hotel. We stayed in a suite which was big for 3 guests. Well equipped and comfortable to relax after a long day of walking.

Family

10/10

Exceptional

05 Apr 2017

Verified traveler

great location

great place-really going to be nice when renovation finished, great staff, weather was perfect to open windows so the new paint smell of everything was not so overbearing-would stay again in heartbeat