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Macdougall Clansman Hotel

Inverness · United Kingdom

103 Church StreetView location

9.4/10Excellent324 Reviews
Cleanliness9.6/109.6
Service9.8/109.8
Comfort9.2/109.2
Condition8.8/108.8
Neighborhood9.6/109.6
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Macdougall Clansman Hotel

With a stay at MacDougall Clansman Hotel, you'll be centrally located in Inverness, within a 10-minute walk of Inverness Castle and Eastgate Shopping Centre. This hotel is 0. 8 mi (1. 4 km) from Inverness Cathedral and 1 mi (1. 6 km) from Eden Court Theatre.

This smoke-free hotel offers bellhop services. Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. Wrap up your day with a drink at the bar/lounge.

A complimentary cooked-to-order breakfast is served on weekdays from 8 AM to 9 AM and on weekends from 8:30 AM to 9:30 AM. Stay in one of 14 guestrooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment.

Bathrooms with showers are provided. Conveniences include blackout drapes/curtains, housekeeping is provided daily, and irons/ironing boards can be requested.

Read more about this hotelShow less

With a stay at MacDougall Clansman Hotel, you'll be centrally located in Inverness, steps from Victorian Market and within a 5-minute walk of Eastgate Shopping Centre. This hotel is 0.8 mi (1.3 km) from Inverness Cathedral and 0.8 mi (1.4 km) from Inverness Castle.

Stay in one of 14 guestrooms featuring LCD televisions. Digital television is provided for your entertainment. Bathrooms with showers are provided. Conveniences include electric kettles and free tea bags/instant coffee, and housekeeping is provided daily.

Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 10:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Noise-free rooms not guaranteed Guests will receive an email with special check-in instructions Guest will receive an email before arrival 48 hours Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • Only registered guests are allowed in the guestrooms.
    • Contactless check-out is available.
  • Special Instructions
    The front desk is open daily from 8:00 AM - 9:00 PM. Prior to arrival, guests must complete online registration with the property via a secure link. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Check-in hours are between 2 PM and 6 PM. Late check-in hours are between 6 PM and 10 PM. This property requires advance notice for check-in.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Noise-free guestrooms cannot be guaranteed
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Nearby parking fee: GBP 9 per day(984 ft away; open 24 hours)
    • Rollaway bed fee: GBP 30 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    French

    Spanish

Nearby attractions

Victorian Market 0.2 km / 0.1 mi
Baron's Haugh 0.2 km / 0.1 mi
Inverness Visit Scotland Information Centre 0.3 km / 0.2 mi
Inverness Museum and Art Gallery 0.4 km / 0.2 mi
Eastgate Shopping Centre 0.4 km / 0.2 mi
Merkinch Local Nature Reserve 0.6 km / 0.4 mi
Inverness Castle 0.7 km / 0.4 mi
Uilebheist Distillery & Brewery 0.8 km / 0.5 mi
Inverness Cathedral 0.8 km / 0.5 mi
Eden Court Theatre 1 km / 0.6 mi
Bellfield Park 1.1 km / 0.7 mi
University of the Highlands & Islands 1.2 km / 0.7 mi
Muirtown Canal Locks 1.7 km / 1 mi
Torvean Golf Club 1.9 km / 1.2 mi
Ness Islands 2 km / 1.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 14
  • hotel
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Multilingual staff
  • Bellboy service
  • Hotel safe
  • Luggage room
  • Bar
  • Breakfast
  • Non-smoking establishment
Show 1 more facilities & services
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN ECONOMYTWIN • ECONOMYTWN.EY

    Photos are not available for this room type.

    Macdougall Clansman Hotel

    TWIN ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Macdougall Clansman Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Macdougall Clansman Hotel

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B

    Photos are not available for this room type.

    Macdougall Clansman Hotel

    FAMILY ROOM TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE ECONOMYSINGLE • ECONOMYSGL.EY

    Photos are not available for this room type.

    Macdougall Clansman Hotel

    SINGLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Macdougall Clansman Hotel

9.4
Excellent
324 Reviews
Cleanliness
9.6 /10
Service
9.8 /10
Comfort
9.2 /10
Condition
8.8 /10
Neighborhood
9.6 /10
Amenities
8.8 /10
100 reviews shown
8/10
Excellent
21 Jul 2026
Lee-anne
Beds need updating and there was a distinct mould smell about the place. No aircon so the room was very stuffy.
Breakfast was ok, but the eggs were terrible. The yolk was almost white and they had zero flavour
Partner
10/10
Exceptional
30 Jun 2026
Caitlin
I had a wonderful stay recently at MacDougall Clansman Hotel. Iain and staff were incredibly welcoming and helpful. The hotel and rooms were immaculate and had all the necessary amenities. There was a heatwave happening and they were able to provide a room fan to help keep me comfortable.

The location was central to all the main sights and was extremely walkable which was super convenient. The inclusion of fresh breakfast in the morning was a standout feature and fuelled me for the day of sightseeing. I cannot recommend MacDougall Clansman Hotel enough for anyone planning a trip to Inverness.
Self
10/10
Exceptional
22 Jun 2026
Tahir Emre
Great central location and clean rooms. Delicious breakfast and friendly service.
Self
10/10
Exceptional
21 Jun 2026
Rajesh
Centrally located, and steps away from the railway and bus stations. River ness and the beautiful bridges over it are just behind the hotel. Hotel is absolutely gorgeous. Breakfast is phenomenal. Staff very courteous and helpful. Highly recommended.
Self
8/10
Excellent
18 Jun 2026
Terri
The location is brilliant - close to the river and the train station as well as the Victorian Market and all the restaurants & shops. The room was very clean and the bed super comfortable. There are lots of options for breakfast and my choice was cooked to perfection. Iain was very welcoming and helpful. I'd highly recommend.
Self
10/10
Exceptional
17 Jun 2026
Roderick
Great place to stay. Everyone very friendly and helpful. Enjoyed breakfast each morning. Comfortable rooms. Highly recommended.
Self
10/10
Exceptional
08 Jun 2026
Richard
The location was excellent for visiting the churches, the train and bus stations, and local bars with music. This is a small, family run hotel and everyone was very friendly and helpful. We also enjoyed the breakfast food choices and quality each morning.
Partner
10/10
Exceptional
01 Jun 2026
Gaurav
Great place to stay, right in the middle of all the hotspots.
8/10
Excellent
29 Apr 2026
Nicole
Wonderful stay! Very accommodating host. Hotel was clean and genuinely Scottish.
Partner
10/10
Exceptional
15 Apr 2026
Gregory
The innkeeper has to be about the nicest gentleman in existence and bent over backwards to be helpful, including with the delicious breakfast. The facilities have a more \"Scottish\" feel than most places you'll find nearby; this is not a cookie-cutter hotel and I appreciated that. The bed was great. And since the core of Inverness is not huge, you're right in the middle of everything. Pretty much a can't miss.
Self
10/10
Exceptional
03 Apr 2026
Jennifer
Breakfast was great. Lots of options. Staff was friendly and attentive. The area is very walkable and laundry close by!!
Self
10/10
Exceptional
23 Oct 2025
TANVI
When you first arrive at the MacDougall Clansman Hotel, you might notice that the property feels a bit dated. However, what it lacks in appearance it more than makes up for with incredibly kind and personal service.

Iain was such a gracious host — always checking in to see if we needed anything and making sure we were well taken care of. His warmth and hospitality truly made our stay memorable.

The location is excellent — very central, yet surprisingly quiet — and there’s even a superb bookshop right next door, which was a lovely bonus.

Overall, this is a charming and comfortable place to stay in Inverness, thanks to the genuine care and hospitality of the people who run it.
Leisure Family
10/10
Exceptional
15 Oct 2025
Avan
Breakfast was wonderful
Leisure Family
10/10
Exceptional
11 Oct 2025
Celide
Ian and the staff were very kind and knowledgeable. Housekeeping was thorough and friendly. We felt very comfortable staying there.
Leisure Friends
10/10
Exceptional
04 Oct 2025
Peter
Very friendly staff. Comfortable rooms and great location!!
10/10
Exceptional
27 Sep 2025
Kristen
Nice & clean hotel that runs more like a B&B than hotel, with staff that make you feel very welcome. Excellent location to get anywhere you need to in Inverness via foot, bus, or train.
Leisure
10/10
Exceptional
14 Sep 2025
Paul

Great Place to Rest Your Head in Inverness

Clean, comfortable, quiet, in a great location with a fantastic host and complimentary made-to-order breakfast.
Partner
10/10
Exceptional
13 Sep 2025
carol e

Great Hotel

The room and beds were clean and comfortable. The host was friendly and helpful. The breakfast was the absolute best we’ve had during this trip.
Partner
8/10
Excellent
12 Sep 2025
Terence
Very good for 2 star property
Leisure Self
10/10
Exceptional
03 Sep 2025
David
Very friendly and helpful hosts. Plenty of breakfast options and helped to sort an early breakfast out for when we had a coach trip to the Isle of Skye
Leisure Friends
10/10
Exceptional
31 Aug 2025
Verified traveler
Great service! Great communication and such kind people from even before I got there. Super convenient location as well
Self
6/10
Pleasant
27 Aug 2025
Verified traveler
The Clansman hotel is in a great location near the train station and central Inverness. Staff/owners were accommodating and helpful. A clean, but older facility.
Partner
10/10
Exceptional
27 Aug 2025
Victoria
Stayed at the MacDougal Clansman Hotel for 3 nights this summer on a girls trip for myself and my aunt in her 60's. This is the perfect family-run operation in my opinion. Iain was in communication with us to coordinate for our check-in (we arrived on an incredibly early train into Inverness, unfortunately), and he was very accommodating. Not only did he offer to keep our bags, but a room opened up and he let us switch into the free room without any fuss so we could freshen up earlier than we'd thought we'd be able to. We ended up staying on the 2nd floor corner room (3rd floor for the fellow Americans) and had a great view down the street so we could people watch on our early nights. Some tourists out in the area were louder than others, but it was wholly unrelated to this hotel - I'll absolutely stay here again if I find myself in Inverness again. Very safe and as comfortable as staying with your own family.
Its a great location, you can walk anywhere you'll need to get in Inverness and won't have to call a cab. In fact, between the bus station (the ladies in the counter at the bus station were SUPER helpful as well - I highly recommend stopping by in person to coordinate your out-of-town travels) and the hop-on/hop-off bus, we were able to get all around town. We also took a day trip to Skye one of the days staying here and could walk to the pick-up spot easily! I can't emphasize the convenience of this location enough.
Thank you Iain and team! We'll be back!
Leisure Family
10/10
Exceptional
23 Aug 2025
Anneli
Great location and staff were going out of their way to help
Leisure Self
10/10
Exceptional
14 Aug 2025
Iris
I would return to this hotel
10/10
Exceptional
03 Aug 2025
Kelsey
Lovely place with a great breakfast! Very accommodating and clean. If we are ever in Inverness again we will be staying here again! Rooms were comfortable!
Leisure Family
10/10
Exceptional
02 Aug 2025
Michelle
The hotel was very nice and the morning breakfast was delicious. It all had an old world charm.
8/10
Excellent
02 Aug 2025
William
Great location near the pubs and restaurants. Staff was friendly and the room was serviceable for the brief stay we had in Inverness.
Leisure Family
10/10
Exceptional
01 Aug 2025
Janette
Great family run hotel. The room was spotless and Ian was very accommodating and provided early breakfast for us on both days as we had early departures. We would stay there again if we return to Inverness.
Leisure Partner
10/10
Exceptional
01 Aug 2025
Simon

Quaint hotel, excellent service

Proprietor was very friendly and helpful and made sure I had breakfast when I had to go to work in the early hours
Business
10/10
Exceptional
23 Jul 2025
Richard

Fantastic

Fantastic little hotel, city centre, friendly owners and staff
Self
10/10
Exceptional
21 Jul 2025
Cynthia
Don't be put off by the musty smell in the foyer when you enter. It is an old building, but full of charm. Our room was impecably clean with a super comfy bed, elec kettle with tea and coffee and a few lovely biscuits! When the pubs in the area close it can be a bit noisy but bring your earplugs and you'll be fine!
Unfortunately we had to leave on our tours early each morning so didn't get to experience the full breakfast provided in a lovely dining room. However Ian was very accommodating and provided us with everything we needed for a cold breakfast- fruit, croissants, and energy bars.
Leisure
10/10
Exceptional
20 Jul 2025
Robert
This hotel is right on Church Street and right in the middle of all the shops, pubs, etc. The owner was absolutely fantastic and so accommodating. We left very early for Edinburgh and he left out a kettle to make coffee, toaster, bread, cereals and other snacks because we were missing the breakfast that was included in the price.
10/10
Exceptional
11 Jul 2025
Diane
What a hidden gem! This is a very welcoming, clean, and comfortable place to stay in Inverness. Ian was an excellent host and is very knowledgeable about the area. I highly recommend this hotel!
Breakfast was excellent too. The staff went out of their way to ensure a
Very pleasant stay.!
Leisure Partner
10/10
Exceptional
28 Jun 2025
Aniko
Ausgezeichnete Personal, Service. Sehr höflich. Ich kann das Hotel jeden empfehlen
Leisure Self
10/10
Exceptional
24 Jun 2025
Tanya
We had the absolute most lovely time. Lucy and Ian were so helpful and kind and made our Inverness stay all the more enjoyable.
Leisure Friends
10/10
Exceptional
18 Jun 2025
Jennifer
Extremely pleasant and hospitable staff with old timey charm. While not an updated facility, it was clean and comfortable. The free breakfast service was an added perk. I would absolutely recommend it and would stay again should I return to Inverness.
10/10
Exceptional
10 Jun 2025
John
Good stay, room upgrades, nice breakfast. Would recommend.
Business
10/10
Exceptional
06 Jun 2025
Graham
Hotel is in the perfect location in Inverness. Close to the train station, bus station, River Ness and good pubs and restaurants.

The owners are friendly as well.
Leisure Family
10/10
Exceptional
30 May 2025
Anne
A lovely traditional hotel with personal service.
and very good situation in the centre of town. Nice quiet and very clean room. Excellent breakfast was included in the very reasonable price. I hope to stay again when I am in Inverness visiting family.
Leisure Self
8/10
Excellent
28 May 2025
Yasushi
Hospitality is perfect although the building itself is a bit old.
As well, breakfast was very tasty as a typical English one!
Business
10/10
Exceptional
28 May 2025
Petra

Lovely Place

A lovely place, perfect service even better breakfast and a very caring supportive gentleman.
Self
8/10
Excellent
19 May 2025
Joan
This is a family run property with owners who are very helpful and friendly. Breakfasts were delicious. The property is older, located in the historic downtown area of Inverness, very convenient to the railway station, bus lines, tourist facilities and many nearby restaurants, including several with live music. Our room was large and had a very recently renovated bathroom, opening windows and comfortable beds. The only disadvantage was the lack of an elevator.
Leisure Family
8/10
Excellent
18 May 2025
Susan
The breakfast was good but stale oatmeal cakes and solidified honey. Rooms and decor need an update!
Leisure Partner
10/10
Exceptional
10 May 2025
Elizabeth
We loved this quaint little hotel which is more like a bed and breakfast. The owner is very personable and helpful. The breakfast is delicious and made to order. You are within walking distance to the river, train station and the heart of Inverness. The room was very comfortable.
Leisure Partner
10/10
Exceptional
06 May 2025
Chris
A very enjoyable stay
Leisure Self
10/10
Exceptional
01 May 2025
chris
The MacDougall Clansman is a 5 minute walk from the bus or train station. A great feature if you don't have a car. The rooms were clean and well maintained. Breakfast is what you would expect. Everything from cereals and toast to a full fry-up. Coffee. Tea. Juice. For us it was the owner that made the deal. He greeted us upon arrival and did so with a smile that never waned. He was sincere in wanting us to have a great stay and did not disappoint. Going so far as setting up a breakfast option for us early in the morning before regular hours to accommodate our traveling schedule. Highly Recommended.
Leisure Family
10/10
Exceptional
26 Apr 2025
Sheila

Perfect for me

It was perfect for me.
I wanted a quiet relaxing stay, near city amenities. Also it was central but minutes from the river for a relaxing walk.

Maybe if you want more WiFi and business facilities you would be better off booking a chain hotel.
However, the owner did say they could help with urgent matters.
Self
10/10
Exceptional
24 Apr 2025
Scott
Very friendly staff and a good breakfast.
Leisure Self
10/10
Exceptional
20 Apr 2025
Brenda
Great service and breakfast. Owner was kind and friendly. We enjoyed our stay in Inverness.
Leisure Partner
10/10
Exceptional
16 Apr 2025
Seanna
The area was great! It's walkable to a lot of locations, but the real star of our trip was the owner of the hotel - who truly was outstanding!! Made us feel welcome so welcomed! Breakfast (which was fantastic) was just an added bonus. I would stay here again!
Leisure Partner
10/10
Exceptional
16 Apr 2025
Andy
Good location nice clean hotel good breakfast
Business Self
10/10
Exceptional
07 Apr 2025
IAN
Great location - beautifully furnished - Iain is the perfect host
Business_and_leisure Pet
10/10
Exceptional
05 Apr 2025
Verified traveler
A perfect, European-style hotel in a great location in Inverness. The owners were friendly and accommodating. Breakfast was delicious and had a varied selection. We enjoyed what felt like an authentic experience in the city.
Friends_and_family Family
10/10
Exceptional
10 Oct 2024
Shari
Beautiful place with staff who truly care about both their hotel & their guests. Fantastic overall location with a delicious breakfast!
10/10
Exceptional
03 Oct 2024
Mark

2 Night stay in inverness

Really helpful owners who dealt with my need for early breakfast very efficiently and also checked about my travel arrangements
I would definitly stay again nice location in city centre and close to starion
Self
10/10
Exceptional
03 Aug 2024
Ann M
Wonderful Scottish highland hospitality. Delicious hot breakfast! Location of this family run hotel is excellent for restaurants, shopping, enjoyment of walks along the River Ness.
10/10
Exceptional
27 Jul 2024
Robert

Loved it!

Lovely hotel right in the heart of Inverness. The room has everything you need and was very comfortable. Breakfast was plentiful and the ingredients were high quality - which seems to be a rarity these days! Stayed for two nights and would definitely return.
Self
8/10
Excellent
27 Jul 2024
Mr Marvin A

My time in Inverness

My whole expierance was grest from start to finsh. Staff were nice and friendly and breakfast was excellant including my eggs. Only downside is cleaner coming into my room without me beeing there in person or warning beforehand. Otherwise a good. Stayed overall.
Self
8/10
Excellent
26 Jul 2024
Craig
Lovely property and superb host/owner. The only negative comment (,which is true for all Inverness), is the 24/7 screeching seagulls...they never sleep. The inclusive breakfast was fab and so close to the station and dining areas.
Leisure Self
10/10
Exceptional
13 Jul 2024
Adam
Wonderful stay, staff was very friendly and accommodating. Breakfast included was delicious.
Leisure Self
10/10
Exceptional
11 Jul 2024
Thomas

Definitely recommend

I would definitely recommend this hotel. Ian, our host was very friendly and helpful. The room was basic, but very comfortable. The shower/toilet was clean. The star of the show was the breakfast. DELICIOUS.
Friends_and_family Family
10/10
Exceptional
24 Jun 2024
Myra
A lovely stay from start to finish. Fantastic location. Highly recommended!
Leisure Self
10/10
Exceptional
16 Jun 2024
Cristina
Adoramos a nossa experiência no hotel, o Ian foi extremamente cordial e nos deu ótimas dicas!
O hotel é limpo e muito bem localizado, o café uma delícia! Amamos nossa experiência!
Leisure Friends
10/10
Exceptional
09 Jun 2024
Sheldon

quaint Scottish hotel

nice quaint family owned hotel. Had a lovely stay!!
Friends_and_family Family
10/10
Exceptional
21 May 2024
Jack
This was our favorite hotel on our trip to Scotland. The location is great and we had a totally comfy stay. This is a family run hotel and you can tell. Iain was a great host and he made sure we felt welcomed. He even set us up with a \"do it yourself\" breakfast on a day we had to leave early for a tour. The room was quiet and comfortable. It's definitely not ultra-modern... and that's one of the things I loved about it. And you can walk anywhere in town from the hotel in just a few minutes.
Leisure Family
8/10
Excellent
16 May 2024
Janette
Very centrally located. Close to shops and riverside walks.
6/10
Pleasant
07 May 2024
Hebah
The owners of the property are very kind and sweet. The breakfast is delicious and they will leave you breakfast is you have to go out early to a tour. It is walkable from every area of town and very close to the train and bus station. There is shopping and wonderful restaurants all around. The street that it is on is busy on the weekend and you can hear people shouting and singing late into the night. I fell asleep despite being a pretty light sleeper. The place is older and quirky which is part of the fun. It could use an update the section I stayed in smelled extremely strong of body odor and me and all my belongings smelled of mildew. By the time I left it was starting to bother me. It smells like that when you enter the property as well. I have allergies and sensitivity to smell so that is something to consider.
Leisure Self
10/10
Exceptional
04 May 2024
James
Very friendly hosts in a location near the train station and many options for dining.
Leisure Partner
10/10
Exceptional
20 Apr 2024
Rena
The personal touch. Iain was so helpful.
Leisure
10/10
Exceptional
09 Apr 2024
Harry
The guy that greeted me was very hospitable and nice to talk to. He made me feel very welcome and also allowed me to leave my belongings on the premise before checking in and after i checked out, so i wouldn't be carrying them with me everywhere. If traveling to Inverness in future, i would definitely be considering staying in this hotel again. Also, the entire hotel is really well decorated, and has a lot of interesting pictures of Scottish heritage and the different clans which I enjoyed looking at
8/10
Excellent
13 Oct 2023
Jean
Comfortable room, pleasant staff, excellent location. Parking is an issue. There is limited one-hour parking on the street for £2, and free overnight. There is a nice inexpensive parking garage about two or three blocks away.
Leisure Partner
8/10
Excellent
29 Sep 2023
Paul
Decent place but a little tired. The bed was small and uncomfortable, but the host was very friendly and the location very good.
8/10
Excellent
13 Sep 2023
Gordon
The owners/staff were very helpful. We were there
fr one night only and we were quite pleased.
Leisure Partner
10/10
Exceptional
06 Sep 2023
Susan
This is a family run hotel that met my needs perfectly. It was a very easy walk from the Inverness train station with lots of shopping, restaurants, and sites within walking distance. Leaky Bookstore is very close too! The gentleman who runs the hotel is fantastic. He insisted on carrying my suitcase up the stairs. Service was excellent, and breakfast was lovely. If I visit Inverness again, I will definitely book this hotel again!
Leisure Self
10/10
Exceptional
02 Sep 2023
Debra

Inverness Charming B&B

Loved our stay at the MacDougall Clansman. We were only in Inverness for two nights and this was the perfect location. Walking distance from many shops, pubs, and restaurants. There isn't an elevator and I had large luggage. Iain was really sweet to carry it up the stairs for me. The breakfast each morning was the best we had in all our stay in Scotland. I would stay here again.
Partner
10/10
Exceptional
21 Aug 2023
Amanda
This little place is an absolute gem. It is very central and easily walkable from the train station. There are about a million dining and shopping options in the surrounding blocks (make sure you make a dinner reservation Th-Su in the summer)!! Pretty standard amenities in an old building, but what sets them apart is the service. Made to order breakfast in the morning?? Yes please! They were very accommodating with early departures for day tours, having a grab-and-go breakfast selection. They were also very accommodating with allowing us to leave our bags for a while the day we checked out. It is clear that they very much care about their guests’ experiences and are so kind. Would absolutely return.
Leisure Family
10/10
Exceptional
17 Aug 2023
Mary
Very friendly and super helpful!! Great breakfast and a take away snack early in morning was great. Quiet and cozy. Thank you
Leisure Partner
10/10
Exceptional
13 Aug 2023
Amanda
An absolute delight. Traditional and down to earth. I was made to feel welcome as soon as I arrived. Iain went above and beyond and was helpful all along.
There are no frills here. If you want a hotel that’s the same in every city then go there. Breakfast is simple but cooked to order and perfect. Rooms are basic but very clean. All I needed in a stay, clean, confortable abs friendly - I will recommend this hotel to others I know who will appreciate the very friendly and down to earth ambience.
Leisure Pet
10/10
Exceptional
16 Jul 2023
Eva
Everything was so darn charming! From the proprietor(s), to the excellent breakfast, to the immaculate room, to Inverness itself. The best nights sleep I had in my 2.5 weeks in the UK! Check out nearby Leakey's Bookshop if so inclined.
Leisure Self
10/10
Exceptional
01 Jul 2023
Karen
Very good value for cost.
Leisure Family
10/10
Exceptional
26 Jun 2023
Carolyn
Perfect, clean hotel in the heart of the dining and music scene in Inverness. Excellent host and excellent breakfast.
Leisure Partner
10/10
Exceptional
23 Jun 2023
Shea

WONDERFUL PLACE!

Lucy and Ian are an absolute delight. My train got stuck before Aberdeen due to a road accident, so I gave the hotel a call to let them know I’d be late for check-in hours and to ask what I should do. Lucy gave me easy walking directions from the train station in case I didn’t have them, and then Ian stayed up for me to get there after business hours at 10:45pm! They truly care about their patrons and they make you feel important to them. I’ve been staying all over the UK for the past 2.5 weeks and this place honestly deserves a better star rating. I would recommend this hotel to anyone including my closest family and friends, and that’s really saying something! A definite little gem with wonderful staff.
10/10
Exceptional
12 Jun 2023
Ashley
Staying at the Macdougall Clansman Hotel was probably the highlight of our Scotland trip that my fiancé and I took. We traveled to Glasgow, Edinburgh and finally Inverness where we stayed here. We had the best experience from check in and meeting Ian. He was so accommodating and kind, he truly made our experience exceptional. Our room was very clean and comfortable. Breakfast was delicious as well. Thank you for having us! I definitely recommend this place! We loved it! Definitely will be back!
Leisure Partner
10/10
Exceptional
14 May 2023
kaye
Wonderful place, friendly staff, very clean
10/10
Exceptional
07 May 2023
Tina
Although we were in and out touring Inverness, Ian and Lucy we very hospitable and attentive. I would definitely recommend visiting this Hotel to anyone staying in the area.
Leisure Partner
10/10
Exceptional
22 Aug 2022
Verified traveler

Lovely hosts and great location!

Everything was smooth from check-in to check-out, the hosts made sure the guests are taken care of. We stayed here during our 3-Day tour around the Highlands. Even though we have to leave the hotel early each morning, they still prepared some breakfast items for us to go with! Thank you Lucy and Ian for providing such great services!
Partner
10/10
Exceptional
05 Aug 2022
Jenny
Just a lovely friendly place to stay
Leisure Partner
10/10
Exceptional
09 Nov 2021
Leslie

Lovely place!

This hotel was an easy walk from the train and bus stations (which are pretty much side-by-side). The front door was locked (COVID) but the desk guy was right there to check me in. He was always on hand and always nice. My room was on the streetfront, but Inverness is quiet and I enjoyed the view. This was a really nice room, with plentiful plugs, good hot water, comfortable beds and a nice breakfast, made to order each day and served in a pleasant dining room. Also, they were willing to give me the same breakfast, but early, on the day I had an early tour start.
Self
10/10
Exceptional
15 Oct 2021
Robert

Brilliant place, great host, great location.

Amazing host, very clean and tidy and great breakfast. Really appreciated the great advice on where to find a rental car and places to go.
Friends_and_family Family
10/10
Exceptional
28 Sep 2021
Verified traveler

Hospitality at its best

I sensed the hotel would be special as soon as I received an email from the proprietor, offering advance information about the hotel and its location. This first impression was surpassed on arrival with a warm welcome from the proprietor. As tourists, the hotel was perfect but some guests may find the absence of a restaurant, serving lunch and dinner, or a bar, to be limiting. For the regular tourist or guest, the full Scottish breakfast served between 0800 and 0915 will be appreciated. The hotel’s location about ten minutes walk from the train and bus stations will be a bonus as were the many restaurants, even close to the hotel. The next time I visit Inverness, The MacDougall Clansman Hotel will be my hotel of choice.
Friends_and_family Friends
10/10
Exceptional
31 Aug 2021
Will
An ideal one night stop over on the way back to the North East of England from the Orkneys
Business Friends
10/10
Exceptional
23 Aug 2021
David

So Friendly & Helpful

Lovely place to stay in the heart of the city centre. Was cycling the Etap and had made a few additional requests, all of which were accommodated so wonderfully well. Thank you so much.
Friends_and_family Family
10/10
Exceptional
11 Aug 2021
Marta

Good location that feels like home

The hospitality is great! You feel like home! The owner just accepts you as one of his personal guests! Location is great!
Partner
10/10
Exceptional
03 Jul 2021
Maple

Excellent Service

The hotel was really clean and well kept. The atmosphere and vibe during our stay there was very serene, very relaxing. Ian, the host, was very kind and accommodating. We would definitely be staying again!
Partner
10/10
Exceptional
16 Dec 2019
Verified traveler
Property was near the train and bus station.also the price includes a good breakfast
Leisure Partner
8/10
Excellent
15 Dec 2019
Verified traveler
Spacious rooms. Great breakfast. Attentive staff. Would recommend.
Business Self
10/10
Exceptional
06 Dec 2019
Brian
The parlor is fantastic with plentiful cushy couches lending a very relaxed & comfortable atmosphere.
Leisure Partner
10/10
Exceptional
27 Nov 2019
Kate
Always a great stay!
Self
10/10
Exceptional
20 Nov 2019
Verified traveler
Friendly helpful staff and central for seeing Inverness
Business Self

Location & surroundings

Macdougall Clansman Hotel
103 Church Street, Inverness, United Kingdom

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Macdougall Clansman Hotel

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