Name: Royal Highland
Address: Station Square, Academy St, 18, Inverness, IV1 1LG, GB

6/10

Pleasant

17 Jul 2026

Laura

The person on the concierge desk was fabulous but the rooms felt like they had been neglected
The biggest issue was parking as there were too few spots and you had to drive off site to get parking, which you had to pay for

Friends

6/10

Pleasant

15 Jul 2026

Megan

Convenient location, cool paintings and sculptures, clean enough room. The ceiling above the bed was cracked where the light was and seemed like it wouldn’t last much longer. The room felt old and musty. They stuck two twin beds together and it was terribly uncomfortable.

Partner

4/10

Poor

14 Jul 2026

Maryann

This is a very neglected older hotel. The carpets are worn and dirty, wallpaper is cracked and separating, and the inside woodwork rotten and in desperate need of repair. On a good note, the staff was very nice and professional.

Friends

10/10

Exceptional

12 Jul 2026

Patricia

This is a beautiful old (historic) hotel. The room was clean and comfortable. Although the building is old, it is well maintained. Very classic. They had an art exhibit in the lobby - really wonderful. I loved it! I would come back.

Friends_and_family Family

8/10

Excellent

10 Jul 2026

Beth

This hotel was unique. Interesting combo of an older building, similar decor to the movie The Shining, funky-fun art, and very large room and bathroom. We had a drink at the bar which was good. They use actual metal room keys..fun. We did run into a problem with parking. The hotel is in the same parking lot area as the train. Train people aren’t allowed to park so luckily there was a spot open when we arrived. In the morning 2 cars were blocking our car in. One was the receptionist who said she’d move it but we were worried it would not be enough space to back out. We finally did back out successfully but it was a hassle. If you are from another country that drives on the other side of the car and the other direction of traffic, you might find this a challenge. The receptionist did move her car while the other car remained behind us but further away from her car’s original position. The receptionist didn’t seem happy that we were so concerned. She was clearly put out by me keeping our room key until we were able to get out of the parking space just in case we had to remain the hotel while a tow truck came for the other car blocking us in. It could have been handled better by telling right away that happens all the time, if it actually does, and not to be overly concerned because people get out of the parking spaces when situations like that occur. It ruined the feeling for us as we drive away. It is a uniquely decorated and fun place to stay minus their parking situation.

Family

4/10

Poor

08 Jul 2026

Roy

Royal Highland is an ideal location and at first glance a quality hotel. However we were given a room on the 3rd floor (attic) which for close on £400 for two nights was way below my expectations. The window is very old and shows signs of rot. It didn’t keep out the noise from the street or the plant downstairs.
The room was compact and the floor slopes and there’s a loose tile immediately in front of the shower unit. The decor of the room is very dated and in need of an upgrade.
I have previously stayed in this hotel with no complaint but I doubt I would use it again.

Partner

6/10

Pleasant

07 Jul 2026

Hrachya

Only the location is fine

Partner

4/10

Poor

04 Jul 2026

Cathleen

Unfortunately I slept in an unclean bed. By the time I realized it and called for clean linen it was 830. By 930 I was falling asleep on the towel laid down. The gentleman was apologetic saying he was alone and it was busy. Offered to come bring stuff when his relief came but it was my first night and I hadn't slept in 28 hours so I declined. Ended up sleeping on the towels. Part of the uncleanliness was glitter all over the blanket which of course I didn't notice until I had my stuff laid out on it...so now everything I own has glitter on it. So anyway, they don't clean/change the blankets out (no top sheet to at least be a barrier either). The staff I interacted with were nice enough but they need better housekeeping personal.

8/10

Excellent

04 Jul 2026

Katherine

Very good
Receptionist most helpful to highlight areas within walking

Self

8/10

Excellent

02 Jul 2026

Ronald

Clean large room. A bit basic with dated decor but perfect location next to train station in the heart of town.

Partner

8/10

Excellent

02 Jul 2026

lauren

The location was city center. Parking was a bit difficult. There were only like 8 spots. The floorboards in the room were a bit off and the ac unit didn’t work (we are here in the heat wave). Staff super nice though

Friends_and_family Family

10/10

Exceptional

01 Jul 2026

Carol

Loved location and cleanliness

Family

6/10

Pleasant

01 Jul 2026

Katie

Nostalgic historical hotel with beautiful lobby. Rooms are worn and need renovation. Beds are small and hard. Rooms are warm and lack ventilation. Nice large bathtubs. Parking is 2 blocks away, but hotel is in great location.

Friends_and_family Friends

8/10

Excellent

30 Jun 2026

Michelle

Great location close to bus station. Luggage storage prior to check-in and post check-out was a breeze. Old hotel with some quirks and lots of character.

Partner

10/10

Exceptional

28 Jun 2026

Laurel

This is such an old building but filled with history and has had many \"famous\" people that have stayed there. You can literally walk off the train and walk out the door of the station and turn left, walk a few feet and be at the Royal Highlander.
It might be cold there in the winter as the windows are the original ones! But the draperies are heavy....so maybe not.
It was an interesting start to our trip.

Family

10/10

Exceptional

28 Jun 2026

Lorraine

Absolutely lovely hotel to stay in in Inverness. The staircase is really beautiful and the room we stayed in was a good size and really clean. Breakfast in the morning was a continental which had plenty to chose from and the staff were always friendly and helpful. Most the the staff on reception were really helpful and friendly and went out of their way to help you if they could. Very convenient for the train and bus station and walking into the city centre itself. Would definitely stay here again.

Family

8/10

Excellent

26 Jun 2026

Sara

Todo bien.

Friends

10/10

Exceptional

25 Jun 2026

Irene

Staff were very helpful and nothing was too much trouble.

Self

2/10

Poor

22 Jun 2026

Lee

It was the worst room ever and I stay in lots of hotels worldwide
Asked for double bed and got 2 singles
Room smell was old, window had to be held open with mug, bathroom was nice and clean but room was old fashioned and not comfortable place to be.
I wouldn’t accept rooms at top of hotel, maybe other rooms nicer
Couldn’t wait for morning to come to get out.

Friends_and_family Friends

8/10

Excellent

19 Jun 2026

LOGAN

We had a lovely stay here, it is very much a hotel that does not feel modern, but is sort of refreshing in that way. A/C seems to be very uncommon in hotels in this area, but of the places we stayed in Northern Scotland this had absolutely the best/strongest fan. The room was large and comfortable, although the mattress might ultimately feel a bit thin if you are on the heavier side. The best thing about this hotel, in my opinion, is the proximity to the Inverness ScotRail station, upon which the hotel sits directly next to. It makes it a very easy jumping off point for any number of day trips, and is of course also centrally located to Inverness' city-center as well.

Partner

8/10

Excellent

19 Jun 2026

Seiko

We could stay in a huge twin room with kings bed each of us, which was bonus.
The room was pleasant and we had a comfirtable stay, thank you.
The location was just next to the station which was also very convenient.

Friends

10/10

Exceptional

13 Jun 2026

Nate

Great location, close to the rail station.
Had a great old/original feel to it.
Very big room

Partner

8/10

Excellent

10 Jun 2026

Colin

Well located in the centre of Inverness, very limited car paking so it's pot luck if you get a space. The hotel has charm and impressive original features, for example the fabulous staircase. However, it is a bit tired and need of some internal redecoration. Good value for money.

Partner

4/10

Poor

03 Jun 2026

Lee

Tired environment . Not worth the money
Great marketing as it was nothing like pictures

Partner

10/10

Exceptional

01 Jun 2026

Stephane

Very charming hotel in Inverness, walking distance to the Inverness castle, and cathedral

Partner

6/10

Pleasant

01 Jun 2026

Sherry

Staff were helpful, room was nice…parking was difficult.

Partner

6/10

Pleasant

27 May 2026

Chirsten

Room was clean and staff was helpful in getting a taxi to the airport booked for me. It was more of a transit hotel than I had realized. It is connected to a train station and across the street from the busses. I also wish the door had an additional latch or deadbolt, as a female solo traveler I was uncomfortable not having that.

Self

6/10

Pleasant

26 May 2026

Iain

Comfortable beds. Hotel a bit tired and not welcoming

Friends

8/10

Excellent

26 May 2026

Jonel

Check in was quick, front desk staff were nice, shower was great! Location is very convenient. My room was on the 2nd floor and I heard a fair amount of street noise at night and in the morning with the window open. I’d stay there again for location and the large room size, which is hard to find.

Self

6/10

Pleasant

24 May 2026

Logan

Not a bad hotel from being from the 1800s, little run down in the rooms though and could probably use some maintenance

Partner

10/10

Exceptional

23 May 2026

Terrill

Beautiful hotel in the heart of Inverness. Convenient to great music venues, pubs. Don’t count on finding a parking space on site. Garage a few blocks away.

Friends_and_family Family

10/10

Exceptional

19 May 2026

Maggie

Lovely stay. Perfect central location. Really nice hotel.

Family_with_children

10/10

Exceptional

14 May 2026

Danielle

Steps away from the train station made it ideal for us! The staff were very accommodating. The hotel is like a warm Scottish hug. Do enjoy the “Tea for Two” and enjoy the lovely and Royal libby.

Friends

10/10

Exceptional

13 May 2026

Suzanne

This was a great one-night stay before I headed to the Highlands. I would skip breakfast if you are watching your money, and eat at a local coffee shop or breakfast place instead. The staff was friendly, and the room was clean.

Self

10/10

Exceptional

13 May 2026

Elizabeth

Room was large! Great bathtub! Beds were comfortable. Did not eat at the hotel

Family

2/10

Poor

12 May 2026

Christopher

This is a dirty hotel. Just one tip, vacuum the rug once a day and it would look much better. The pictures in the for the hotel do not match the current state. Would not stay again.

Friends_and_family Family

8/10

Excellent

07 May 2026

Kari

The room was very clean and staff helpful.

Partner

10/10

Exceptional

07 May 2026

Robert

It

8/10

Excellent

07 May 2026

Kristen

This is a great historic hotel in the highlands! Room was very clean. We were pleasantly surprised we could not hear the railroad as the hotel is right next door.

Friends

6/10

Pleasant

06 May 2026

Shenagh

Good central location but hotel is rather tired inside. Our room had a damp odour.

Partner

8/10

Excellent

02 May 2026

Carlton

The lobby is impressive, but the hallways and rooms need to be updated. The beds were very comfortable and quiet. A very convenient location next to the train station.

Friends_and_family Family

8/10

Excellent

01 May 2026

Susan

Excellent location. Very good breakfast options for the basic continental. Generous room servicing. Would definitely book again.

Partner

8/10

Excellent

23 Apr 2026

susan

This is an old hotel right next to the train station. It was very convenient for me to stay the night before my trip to Glasgow. I booked a cozy single room for the night. The room is very tiny. The bed is very tiny. But that’s what I booked. So it shouldn’t have been a surprise. The Bathroom was surprisingly large given how tiny everything else was. The towels were nice water was a bit lukewarm. There was a heated towel rack which was nice. The shower is also very tiny.The bed was comfortable even though it was very tiny and I managed to sleep a few hours. I was really pleased that the window opened. It was perfect for a while so before continuing my trip of Scotland. I was able to leave my luggage while I wandered it round Inverness again. So really this is about convenience. Under the same circumstances I would stay again but perhaps book a room with a bigger bed.

Self

10/10

Exceptional

22 Apr 2026

Natalie

This is my third time staying at this hotel and I always go back if I can. The location is fantastic, a 30 second walk to the train station and a few minutes from bars, restaurants, shops and the bus station. The hotel is always clean, the staff always friendly and the selection at the continental breakfast is second to none. The decor is a little outdated and worn out, nothing that a freshen up wouldn't fix, but regardless, it is a solid hotel and I will definitely continue to stay here during my visits to Inverness.

Family

6/10

Pleasant

21 Apr 2026

peter

A bit dated. Needs a refurb continental breakfast was ok.

Friends_and_family Friends

10/10

Exceptional

20 Apr 2026

Lynn

Beautiful hotel . Enjoyed our night staying there . The young girl on reception was above and beyond helpful . Lovely girl
. Who made us very welcome

Friends

10/10

Exceptional

18 Apr 2026

Sarina

My second stay here and it was just as great as the last. We arrived 10:00 at night, last to check in after an almost 16 hour travel day. An elevator was a bonus since many older buildings don’t have one. Breakfast is also convenient and many places nearby to eat. Marks and Spencer is around corner, as well as Morrisons. There are two laundromats within walking distance, which is helpful. Best of all? The train station is right next door. Easy come, easy go. You really can’t go wrong with this hotel.

Family

6/10

Pleasant

18 Apr 2026

Sarah

Price of breakfast was very expensive and it was not that good. I woulkd not have booked if expedia had made it more clear that it was without breakfast.

Bathroom was wonderful - lovely hot water

Partner

8/10

Excellent

10 Apr 2026

Evelyn

Clean and very convenient to the train and town

Family

8/10

Excellent

08 Apr 2026

Zoey

Clean rooms, didn’t have breakfast or dinner so can’t comment.
Didn’t find the staff there very friendly.
Great location.

Partner

10/10

Exceptional

05 Apr 2026

Susan

We really enjoyed our stay this weekend at The Royal Highland. Rooms are comfy, clean & well equipped. Staff are polite & helpful. We’d stay here again.

Family

10/10

Exceptional

03 Apr 2026

Mary

Beautiful c

10/10

Exceptional

28 Mar 2026

Karen

Had a lovely continental breakfast served by very attentive staff. My stay was perfect.

Self

4/10

Poor

21 Mar 2026

Helen

We were told that breakfast started at 7.30. Our train was at 7.50 so would not get breakfast. This is very poor show for a STATION hotel. Fortunately the night porter came on duty and said he would make up a take away continental package. So much more helpful that the receptionist man. We had a lovely continental breakfast on the train.
But surely a station hotel should be serving breakfast from at least 7.00?

Partner

8/10

Excellent

20 Mar 2026

Jeanette

The stay was excellent value for money, and the foyer of hotel made one feel very grand.

Family

10/10

Exceptional

19 Mar 2026

Heidi

Was very good

6/10

Pleasant

14 Mar 2026

Kirsten

Stayed for 4 days and lift was out of order whole time. Man behind bar took several attempts to serve a decent pint. Room was clean , staff pleasant

Friends

10/10

Exceptional

11 Mar 2026

Jason

Convenient for train travel. A beautiful Old hotel with an amazing modern art collection. The contrast is awesome! The staff are very helpful and friendly. We didn't try the lounge or restaurant but it looked really nice

Partner

8/10

Excellent

15 Feb 2026

Shaun

Clean room and great shower

8/10

Excellent

14 Feb 2026

Alan

Very small room on top floor, attic basically. Clean had all the amenities required so for an overnight id recommend. Next to station and 5 mins from bars and restaurants

Friends_and_family Family

10/10

Exceptional

14 Feb 2026

Carley

Fantastic location - right next to train station and close to everything. Staff were amazing, room was a great. Couldn't be happier! Highly recommend.

Leisure Self

10/10

Exceptional

30 Jan 2026

Clint Steele

Great rooms and very close to city center.

Leisure Family_with_children

8/10

Excellent

26 Jan 2026

Graham

All excellent

Friends_and_family Friends

8/10

Excellent

03 Jan 2026

Maggie

I loved the hotel style. Charm of days gone by. Loved the main staircase to the rooms. My room was small but well set out. Single room still had separate bathroom toilet. Nicely furnished. The reception area and lounge was very welcoming. Close to train station.

Leisure Self

10/10

Exceptional

01 Jan 2026

James

Did not have breakfast.

8/10

Excellent

29 Dec 2025

Carol

Large room, comfortable bed, nice towels. Great value would stay again

Leisure

8/10

Excellent

28 Dec 2025

Naomi

Decent hotel, could do with a refurb but clean and comfortable

Partner

10/10

Exceptional

19 Dec 2025

MARIA

Very convenient, right at the door of Inverness train station

Leisure Self

10/10

Exceptional

19 Dec 2025

Tom

Staff is friendly and the rooms are clean and well maintained. The only complaint, the pillows could be a bit softer.

10/10

Exceptional

17 Dec 2025

Cameron

Everyone was very kind, dinner was excellent.

10/10

Exceptional

14 Dec 2025

Linda

After reading mixed reviews about the hotel was unsure what to expect, The staircase and sitting area was stunning. Our room was on the first floor, spotlessly clean, electric heater which we could control. No complaints about the room. Great location, thoroughly recommend.

Partner

8/10

Excellent

10 Dec 2025

Ruth

The. Staff were friendly. It was unfortunate that the lift was unavailable but staff carried up my bag.

Leisure Self

8/10

Excellent

07 Dec 2025

Frank

Nice place and the proximity to the train station couldn’t be better unless it was actually in the station! I would stay again but the hotel could use updating. One of the rooms had some heating issues but was later relocated to a different room and the issue was resolved. However, the breakfast could use some work, the eggs were not very good and the baked goods a little dry.

6/10

Pleasant

05 Dec 2025

Donna

Rooms are dated and need updating. No instructions for getting in touch with receptionist. Can hear lots of noise as walls thin. But on the plus side there was everything we needed, hairdryer, ironing board etc.. just wouldn’t stay here again.

Partner

6/10

Pleasant

30 Nov 2025

Penny

Room was very small and faced the very noisy street. Floor seemed to be missing parts and made squeaking sounds throughout. Unfortunately, the lift was still not working and no one available to help with luggage. I saw other seniors like myself dragging their bags up and down the stairs. I did appreciate the staff member who did take pity and brought up my suitcase, while I carried the other bags.

Self

8/10

Excellent

30 Nov 2025

Isobel

Excellent location for rail travel and shopping,

Leisure Partner

10/10

Exceptional

27 Nov 2025

Payton

Such wonderful staff and an amazing atmosphere.made us feel completely welcome will definitely be back one day

Leisure Family_with_children

6/10

Pleasant

25 Nov 2025

Sarah

Staff were great but this hotel needs some remediation The floors creak in the rooms and our first room, we were awoken to the folks upstairs talking quietly in bed and getting up to use the toilet with the creaky floors. We changed rooms and it helped a bit. The elevator didn't work and we were dragging our suitcases up four flights of steps, as well as our tired bodies after a full day of walking.

Leisure Partner

8/10

Excellent

24 Nov 2025

George

One night stay, chosen primarily for convenience of location and price. Clean single room, was able to check-in earlier than advertised with no cost. Lift was out of order, so a room at the far end of the second floor was a bit of a trek!

Self

8/10

Excellent

21 Nov 2025

ian

The hotel was nice,staff very polite no issues,obviously hotel a bit dated but tremendous value for money all things considered

Leisure Friends

10/10

Exceptional

21 Nov 2025

Anni

Great location, friendly staff, nice comfortable rooms

8/10

Excellent

20 Nov 2025

Rena

Didn’t have breakfast. Room only and it was lovely and clean. Lift not working tho.

Leisure Partner

6/10

Pleasant

19 Nov 2025

Ken

Lift out of order, nor advised when booking

Partner

8/10

Excellent

16 Nov 2025

Cathlin

Our stay here was pleasant and comfortable and we had a nice view of the Square and unicorn statue from our room. Our room did not include meals so I cannot comment on the quality of the food, we ate at a lovely cafe around the corner. The area is very walkable and convenient. Would stay here again. We did have to park down the road away at a paid car park as there was very little parking on site.

Leisure Friends

10/10

Exceptional

16 Nov 2025

Bethe

The staff was great & the hotel is right beside the train/bus station. In addition, it is a jewel box from the 1800s. It's old, but charming as all get out. The price is good too.

Leisure Self

4/10

Poor

15 Nov 2025

Harry

Yes and yes

Partner

10/10

Exceptional

13 Nov 2025

Emily

This was the cutest hotel with so much character. The parking was rough as they only have a few spots but the car park was close by. The room and hotel were always clean and the staff was very friendly.

Leisure Self

10/10

Exceptional

13 Nov 2025

Mairi

Friendly staff, clean room, quick checkout

Leisure Self

4/10

Poor

12 Nov 2025

Sean

WiFi didn’t work, lifts didn’t work, smart tv didn’t work so no streaming. Restaurant was just ok. Good locations and pretty hotel with old world charm but wouldn’t stay again. Staff was very very nice. Hotel certainly needs some modern upgrades.

Leisure Partner

10/10

Exceptional

11 Nov 2025

Robert

Very clean nice room and amenities

10/10

Exceptional

06 Nov 2025

Sarah

Staff were lovely. Great base for shopping. Unfortunaely i wasnt to well so never got to try the restaurant but menu looke lovely.. was quiet at night and very comfy bed. Bedside lights werent working but thats just minor

10/10

Exceptional

03 Nov 2025

David

The lobby was impressive, staff friendly and hotel restaurant had excellent selections for vegan or vegetarian meals. Public parking was nearby. And the hotel is pet-friendly. We would come back again.

Leisure Partner

10/10

Exceptional

02 Nov 2025

Michael

Cosy clean bed. Clean and comfortable bathroom shower. They get the fundamentals right

Business

8/10

Excellent

02 Nov 2025

Howard

Room was ok, but theyput us in a smaller room than what was available for our stay. Did offer to move us after we asked but would have been a day later so ot worth it to us to repack etc.

Partner

6/10

Pleasant

28 Oct 2025

Kimberly

Softer beds and pillows would be appreciated.

8/10

Excellent

22 Oct 2025

Jessica

This property is conveniently located next to the train station. It has an elegant feel to the lobby and dining areas, the rooms on the top floor had an old hotel feel which added to the charm. The grand staircase is classic. It is located within walking distance to dining, shopping, River Ness and bus station. The staff were very friendly.

Leisure Friends

10/10

Exceptional

21 Oct 2025

Loren

Great place!

Leisure Family

10/10

Exceptional

19 Oct 2025

Andrew

Location can't be beat. Good hotel, but some of its age showing in rooms. Lobby excellent. Quiet & clean.