Royal Highland

United Kingdom , Inverness
INVERNESS, Station Square, Academy St, 18
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100 reviews shown

10/10

Exceptional

11 Mar 2026

Jason

Convenient for train travel. A beautiful Old hotel with an amazing modern art collection. The contrast is awesome! The staff are very helpful and friendly. We didn't try the lounge or restaurant but it looked really nice

Partner

8/10

Excellent

15 Feb 2026

Shaun

Clean room and great shower

8/10

Excellent

14 Feb 2026

Alan

Very small room on top floor, attic basically. Clean had all the amenities required so for an overnight id recommend. Next to station and 5 mins from bars and restaurants

Friends_and_family Family

10/10

Exceptional

14 Feb 2026

Carley

Fantastic location - right next to train station and close to everything. Staff were amazing, room was a great. Couldn't be happier! Highly recommend.

Leisure Self

10/10

Exceptional

30 Jan 2026

Clint Steele

Great rooms and very close to city center.

Leisure Family_with_children

8/10

Excellent

26 Jan 2026

Graham

All excellent

Friends_and_family Friends

8/10

Excellent

03 Jan 2026

Maggie

I loved the hotel style. Charm of days gone by. Loved the main staircase to the rooms. My room was small but well set out. Single room still had separate bathroom toilet. Nicely furnished. The reception area and lounge was very welcoming. Close to train station.

Leisure Self

10/10

Exceptional

01 Jan 2026

James

Did not have breakfast.

8/10

Excellent

29 Dec 2025

Carol

Large room, comfortable bed, nice towels. Great value would stay again

Leisure

8/10

Excellent

28 Dec 2025

Naomi

Decent hotel, could do with a refurb but clean and comfortable

Partner

10/10

Exceptional

19 Dec 2025

MARIA

Very convenient, right at the door of Inverness train station

Leisure Self

10/10

Exceptional

19 Dec 2025

Tom

Staff is friendly and the rooms are clean and well maintained. The only complaint, the pillows could be a bit softer.

10/10

Exceptional

17 Dec 2025

Cameron

Everyone was very kind, dinner was excellent.

10/10

Exceptional

14 Dec 2025

Linda

After reading mixed reviews about the hotel was unsure what to expect, The staircase and sitting area was stunning. Our room was on the first floor, spotlessly clean, electric heater which we could control. No complaints about the room. Great location, thoroughly recommend.

Partner

8/10

Excellent

10 Dec 2025

Ruth

The. Staff were friendly. It was unfortunate that the lift was unavailable but staff carried up my bag.

Leisure Self

8/10

Excellent

07 Dec 2025

Frank

Nice place and the proximity to the train station couldn’t be better unless it was actually in the station! I would stay again but the hotel could use updating. One of the rooms had some heating issues but was later relocated to a different room and the issue was resolved. However, the breakfast could use some work, the eggs were not very good and the baked goods a little dry.

6/10

Pleasant

05 Dec 2025

Donna

Rooms are dated and need updating. No instructions for getting in touch with receptionist. Can hear lots of noise as walls thin. But on the plus side there was everything we needed, hairdryer, ironing board etc.. just wouldn’t stay here again.

Partner

6/10

Pleasant

30 Nov 2025

Penny

Room was very small and faced the very noisy street. Floor seemed to be missing parts and made squeaking sounds throughout. Unfortunately, the lift was still not working and no one available to help with luggage. I saw other seniors like myself dragging their bags up and down the stairs. I did appreciate the staff member who did take pity and brought up my suitcase, while I carried the other bags.

Self

8/10

Excellent

30 Nov 2025

Isobel

Excellent location for rail travel and shopping,

Leisure Partner

10/10

Exceptional

27 Nov 2025

Payton

Such wonderful staff and an amazing atmosphere.made us feel completely welcome will definitely be back one day

Leisure Family_with_children

6/10

Pleasant

25 Nov 2025

Sarah

Staff were great but this hotel needs some remediation The floors creak in the rooms and our first room, we were awoken to the folks upstairs talking quietly in bed and getting up to use the toilet with the creaky floors. We changed rooms and it helped a bit. The elevator didn't work and we were dragging our suitcases up four flights of steps, as well as our tired bodies after a full day of walking.

Leisure Partner

8/10

Excellent

24 Nov 2025

George

One night stay, chosen primarily for convenience of location and price. Clean single room, was able to check-in earlier than advertised with no cost. Lift was out of order, so a room at the far end of the second floor was a bit of a trek!

Self

8/10

Excellent

21 Nov 2025

ian

The hotel was nice,staff very polite no issues,obviously hotel a bit dated but tremendous value for money all things considered

Leisure Friends

10/10

Exceptional

21 Nov 2025

Anni

Great location, friendly staff, nice comfortable rooms

8/10

Excellent

20 Nov 2025

Rena

Didn’t have breakfast. Room only and it was lovely and clean. Lift not working tho.

Leisure Partner

6/10

Pleasant

19 Nov 2025

Ken

Lift out of order, nor advised when booking

Partner

8/10

Excellent

16 Nov 2025

Cathlin

Our stay here was pleasant and comfortable and we had a nice view of the Square and unicorn statue from our room. Our room did not include meals so I cannot comment on the quality of the food, we ate at a lovely cafe around the corner. The area is very walkable and convenient. Would stay here again. We did have to park down the road away at a paid car park as there was very little parking on site.

Leisure Friends

10/10

Exceptional

16 Nov 2025

Bethe

The staff was great & the hotel is right beside the train/bus station. In addition, it is a jewel box from the 1800s. It's old, but charming as all get out. The price is good too.

Leisure Self

4/10

Poor

15 Nov 2025

Harry

Yes and yes

Partner

10/10

Exceptional

13 Nov 2025

Emily

This was the cutest hotel with so much character. The parking was rough as they only have a few spots but the car park was close by. The room and hotel were always clean and the staff was very friendly.

Leisure Self

10/10

Exceptional

13 Nov 2025

Mairi

Friendly staff, clean room, quick checkout

Leisure Self

4/10

Poor

12 Nov 2025

Sean

WiFi didn’t work, lifts didn’t work, smart tv didn’t work so no streaming. Restaurant was just ok. Good locations and pretty hotel with old world charm but wouldn’t stay again. Staff was very very nice. Hotel certainly needs some modern upgrades.

Leisure Partner

10/10

Exceptional

11 Nov 2025

Robert

Very clean nice room and amenities

10/10

Exceptional

06 Nov 2025

Sarah

Staff were lovely. Great base for shopping. Unfortunaely i wasnt to well so never got to try the restaurant but menu looke lovely.. was quiet at night and very comfy bed. Bedside lights werent working but thats just minor

10/10

Exceptional

03 Nov 2025

David

The lobby was impressive, staff friendly and hotel restaurant had excellent selections for vegan or vegetarian meals. Public parking was nearby. And the hotel is pet-friendly. We would come back again.

Leisure Partner

10/10

Exceptional

02 Nov 2025

Michael

Cosy clean bed. Clean and comfortable bathroom shower. They get the fundamentals right

Business

8/10

Excellent

02 Nov 2025

Howard

Room was ok, but theyput us in a smaller room than what was available for our stay. Did offer to move us after we asked but would have been a day later so ot worth it to us to repack etc.

Partner

6/10

Pleasant

28 Oct 2025

Kimberly

Softer beds and pillows would be appreciated.

8/10

Excellent

22 Oct 2025

Jessica

This property is conveniently located next to the train station. It has an elegant feel to the lobby and dining areas, the rooms on the top floor had an old hotel feel which added to the charm. The grand staircase is classic. It is located within walking distance to dining, shopping, River Ness and bus station. The staff were very friendly.

Leisure Friends

10/10

Exceptional

21 Oct 2025

Loren

Great place!

Leisure Family

10/10

Exceptional

19 Oct 2025

Andrew

Location can't be beat. Good hotel, but some of its age showing in rooms. Lobby excellent. Quiet & clean.

Partner

8/10

Excellent

18 Oct 2025

SALLY

Front desk was attentive and got us into a queen room. Convenient location near food and shopping. Loved all the books

10/10

Exceptional

18 Oct 2025

Lindsey

Perfect location, train station is steps away

Leisure Friends

8/10

Excellent

16 Oct 2025

Helen

Staff were very helpful

Leisure

6/10

Pleasant

15 Oct 2025

Philip

We needed a lift and this hotel has one but when you exit the lift on the 3rd floor there are about 10 steps to climb up. Not much good for us seniors!

Leisure Partner

10/10

Exceptional

14 Oct 2025

Richard

First Rate Accommodation next to Train Station

Highly interesting things to see and do in the lobby area (chess! books!), as well as the art and historical lithographs adorning the walls in hallways and in our room. Wonderful accommodations. And so close to the railway station and fun restaurants, including The McGregor Bar.

Friends_and_family Family

2/10

Poor

12 Oct 2025

Gillian

Very old and dated room
with a misty smell and grubby curtains , carpet and bedding . Not pleasant having to hear every sound from the room next door ,
To charge £20 a night for a dog is downright extortion , we travel a lot and never ever have we known a charge like it . We won’t be back

Partner

8/10

Excellent

12 Oct 2025

David

Ok restaurant small

Leisure Partner

8/10

Excellent

11 Oct 2025

Theodore M

Partner

10/10

Exceptional

09 Oct 2025

Terah

I was able to leave my bags when I arrived a little early which was nice. The lobby is beautiful and the room was comfortable.

Self

10/10

Exceptional

08 Oct 2025

Lori

Hotel is right next to train station and has retained its old world charm

Leisure Friends

6/10

Pleasant

07 Oct 2025

Paul

The Royal Highland is in central Inverness, close to bars, restaurants, and the train station. The hotel restaurant was surprisingly good, and the staff were quite helpful. However, the hotel is sure showing its age and could use a bit of refreshing. Also, though having parking, it is VERY limited with just a handful of spaces - good luck getting one.

Partner

4/10

Poor

06 Oct 2025

Nichole

The two staff I encountered were not welcoming or friendly.
Only good for location if you need to be near train or bus station.

Leisure Self

6/10

Pleasant

06 Oct 2025

Rodolfo

El dormitorio muy básico la cama bastante vieja y las almohadas incomodas.

Leisure Friends

4/10

Poor

05 Oct 2025

Reuben

Better and cheaper available in Inverness

First off, the room was absolutely nothing like the advertised Classic Double - see attached photo and compare to the photos on the room on this site. It was cramped and was clearly a single room that they'd put a (slightly) larger bed (which was not a proper double) in to increase their profit. Secondly, whilst the common areas are very impressive, the room was decrepit. Cracked tiles, aged fittings, freezing bathroom with no heating. Lift is, frankly, hazardous.

Self

6/10

Pleasant

03 Oct 2025

Ian

Nothing really. Faded Grandure would be my overall opinion

6/10

Pleasant

03 Oct 2025

Rebecca

The hotel itself is charming, however it is pretty dated. The rooms are comfortable, and the staff was nice enough. Due to its location next to the train station, parking next to the hotel isnt happening so we had to park several blocks away, at the bus station, which was challenging for one in our party that had limited mobility.

Friends_and_family Family

6/10

Pleasant

30 Sep 2025

Mary

Parking was at a multi storey car park even though the hotel advertises car parking. Its right next to the main Inverness train station - but you don't hear the trains. Needs a good revamp and breakfast reminded me of Uni accommodation. Staff helpful when you could find one. Cleanliness ok.

Friends_and_family Friends

8/10

Excellent

30 Sep 2025

Marie

It is clean and tidy but a bit dated. I stayed for the marathon and room price was inflated due to event weekend but that is the same for all local hotels. It is convenient for walking about and train/bus

Leisure Self

10/10

Exceptional

29 Sep 2025

RODNEY

Historic building, maintaining a lot of the historic features

Leisure Family

10/10

Exceptional

28 Sep 2025

Wayne

The rooms are from the early times. Small but so full of character. The breakfast and room was delicious for all senses. The lobby takes precedence. Had a great time. Close to the trains and a huge mall .

Leisure Partner

2/10

Poor

28 Sep 2025

Trevor

Tried to get a good sleep before river ness 10k. Didn't happen. Will never book this hotel again. Could hear neighbouring room yapping until 4 in the morning and drunks outside

10/10

Exceptional

28 Sep 2025

Stephen

The hotel was very nice and the room was comfortable.

10/10

Exceptional

27 Sep 2025

Nancy

Dinner at the restaurant was good, beautiful stairway in the lobby, very convenient to the train station.

10/10

Exceptional

23 Sep 2025

Dawn

It was convenient because there’s a restaurant bar downstairs and a nice lounge area so when I got back from my tour, I didn’t have to walk anywhere to go eat and the continental breakfast in the morning was super convenient as well. check-in was easy. Staff was great offered helpful directions on how to find laundry and other items around the area.

Leisure Self

10/10

Exceptional

22 Sep 2025

Anne

I always stay here when I go to Inverness. It's convenient, in a grand style. However the staff is a bit haughty, borderingonrude, however.

Leisure Family

6/10

Pleasant

21 Sep 2025

Rebecca

This property has seen better days, but is very conveniently located near the train station.

Leisure Family

6/10

Pleasant

21 Sep 2025

John

The

8/10

Excellent

20 Sep 2025

Kathleen

Closeness to station

Leisure Self

8/10

Excellent

20 Sep 2025

Andrew

An amazing building with history and grandeur, if a little tired and needing investment. However, it was extremely convenient for the Inverness train and bus stations.

The staff were friendly, accommodating and welcoming and really helped to make my stay!

The room was clean, spacious and well-appointed, and the bed was comfortable.

A good place to stay if visiting Inverness!

Leisure Self

8/10

Excellent

14 Sep 2025

Helen

A grand old lady, I loved that it wasn’t perfect and had character, housekeeping could have been a bit better, our bed got made but no replacement tea/coffee and there were no batteries for the tv remote. Staff were pleasant.

Leisure Partner

10/10

Exceptional

14 Sep 2025

Pamela

Center if everything needed . Bus and stores

Leisure

10/10

Exceptional

13 Sep 2025

Karen

Lots of great things to note: the front desk staff person Kiri was highly efficient, knowledgeable, and friendly; the grand staircase was lovely; the onsite restaurant was excellent; continental breakfast was good, they had a lift; our room was bright and spacious; just aboit everything youd want to see/do is walkable from this location.

Drawback: only onsite parking for 9 cars, but a reasonably priced carpark was only 2 blocks away.

Leisure Friends

2/10

Poor

11 Sep 2025

Karen

Awful

Terrible. Hotel is old and desperate need of upgrading and repairs. On top of that I booked a double room w a double bed and we were given a handicapped accessible room with two twin beds. Would never stay here again nor recommend to others!

Partner

10/10

Exceptional

07 Sep 2025

Christopher

The property location is outstanding as I traveled by train. Its central location makes walking around very convenient. Dozens of nearby dining options as well.

Leisure Self

8/10

Excellent

03 Sep 2025

Deborah

Convenient to train station, river, shops, and dining.

8/10

Excellent

01 Sep 2025

Ryan

Parking can be tough if you don’t get lucky with the few spots in front. Overall property is a little run down, bathroom needs some work. Otherwise, a fine property for the value

Leisure Partner

10/10

Exceptional

29 Aug 2025

MARGARET

Clean room, helpful staff, warm in the room. A room in another hotel was cool to cold despite requests for heating none was turned on

Leisure Self

10/10

Exceptional

29 Aug 2025

James

This is the perfect location when staying in Inverness. Everything is so walkable from shopping and dinning to the coach and train station. The staff were helpful and would recomend this hotel everytime.

Leisure

6/10

Pleasant

28 Aug 2025

Olga

Average hotel for premium price

Very average room small but clean. Conveniently located at the train station. There are better or less expensive hotels in the area. Breakfast was very basic. Do not recommend.

Friends_and_family Family

4/10

Poor

27 Aug 2025

dolly

Building is really old and room smelled bad. No parking. Had to roll our bags 2 blocks. Central location which was nice. Room was small and hot.

Leisure

10/10

Exceptional

27 Aug 2025

Robert

You're right in the middle of everything Inverness. Very walkable. Great pubs and history. Room was olds school and comfortable. Not a great view. But hey, not every view in a city hotel is going to be awesome. Easily walkable to everything we wanted to see. Staff was super friendly and helpful. Great stay for us!

Leisure Partner

10/10

Exceptional

25 Aug 2025

Sharmane

The hotel is conveniently located just a short walk from the railway station, ideal for travelers exploring Scotland by train. Most bus tours for scenic excursions and city exploration are only 2 to 7 minutes away, allowing guests to easily start their adventures and make the most of their time in Scotland.

Leisure Partner

10/10

Exceptional

21 Aug 2025

Monica

Lovely staff. Convenience of near train, tour bus. Area parking was very easy.

Leisure Family

10/10

Exceptional

20 Aug 2025

Ashley

Very pretty hotel but low on comfort.

The hotel & rooms were very clean but the bed were harder then were use to and it was hot.

Friends_and_family Family

6/10

Pleasant

18 Aug 2025

Troubling reservation experience through Expedia!
Will not use them again

Leisure Family

4/10

Poor

09 Aug 2025

Glen

Needs some attention

Not good value for the price. If The King visited they would probably lose their “Royal” tag. Expensive and broken down. Cracked tiles in the bathroom floor. Towel heater in disrepair. Coffee bar not open in the morning.

Partner

8/10

Excellent

09 Aug 2025

Benjamin

Rooms could have a bit of updating but otherwise very nice and central location

2/10

Poor

04 Aug 2025

Samantha

Creaky floors, rotten windows, one thin pillow and exterior noise including glass bottles being thrown into a bin outside resulted in a sleepless night. Showerhead was also very unsanitary and the water seemed to pulse. Elevator was a safety hazard. Don’t recommend unless you are prepared for a very sub par experience.

Leisure Partner

6/10

Pleasant

01 Aug 2025

Dana

Mixed bag

I recently stayed at this hotel and found the experience to be a bit of a mixed bag. On the positive side, the room was very clean and comfortable—exactly what you'd hope for when traveling. The bed was cozy, the space was well-kept, and overall, it provided a quiet and restful environment.

However, the service left something to be desired. The team members working the front desk during afternoon check-in, as well as those at the bar and during breakfast, were not particularly warm or welcoming. Interactions felt rushed or indifferent, which was disappointing.

That said, I do want to acknowledge the woman working in the morning—she was a bright spot in the experience. Friendly, helpful, and genuinely kind, she stood out from the rest of the staff and helped make the morning more pleasant.

Overall, if you're looking for a clean and comfortable place to sleep, this hotel delivers. But if service and hospitality are high on your list, you might find the experience lacking—unless you're lucky enough to cross paths with the morning staff member who truly knows how to make guests feel welcome. Close to train station, attached, lots of great shopping and cafes/restaurants nearby.

Friends_and_family Family

4/10

Poor

24 Jul 2025

David

Convenient location. Nice lobby/lounge.

Very, very little parking. If you don't find a spot in front (8 maybe?) you are parking in a public lot off property. The safe one is not the closest one. The bed we had was really uncomfortable. The pillows were flat and very firm. The windows opened - but there was no screen. The elevator was a lesson in patience waiting for it... And then an exercise of faith that it would work.

6/10

Pleasant

19 Jul 2025

Chad

They advertise free parking but they only have 8 spots that are first come. Had to park down the street in a paid lot.

Friends_and_family Friends

4/10

Poor

17 Jul 2025

Verified traveler

Old and meh

Stayed there 2 nights. Girl behind the bar was lovely. Otherwise staff did not seem to want to be there. Managers seemed stressed and panicking about stuff. Cleaners wanted ad every time you passed them on the corridor if you were leaving and your room number, I don’t know why because our bed was not made or towels replaced.
Hotel is well located but it’s not worth the money.

Friends_and_family Family

6/10

Pleasant

16 Jul 2025

viviane

Breakfast soso

Leisure Family_with_children

6/10

Pleasant

06 Jul 2025

Deborah

Elevator didn’t work, broken titles in the bathroom. Limited continental breakfast

Leisure Family

8/10

Excellent

02 Jul 2025

Antony

brill

8/10

Excellent

02 Jul 2025

Nora

Very convenient for the train station

Our first room was very spacious and airy with a comfortable bed. The bathroom was spotless and roomy.
The second room was much smaller and the bed wasn't as comfortable as the first one. It overlooked a noisy passage way where bottles were emptied and people trundled their suitcases.
The hotel in general looked a little tired and in need of an uplift.

Partner

2/10

Poor

30 Jun 2025

Verified traveler

While the exterior and staircase are appealing and are what initially drew me to booking a room here for our anniversary trip, there were incredibly loud sleeping conditions, peeling paint and questionable cleanliness of our room. Losing out on a pre-paid room and proximity to the bus and train stations are the only thing that kept us in the hotel for a second night so that we could leave first thing in the morning.

Partner

8/10

Excellent

29 Jun 2025

lori

Wouldnt go bck there to stay

Leisure Family

2/10

Poor

27 Jun 2025

Paul

Made a mistake on the date while booking. Locked in—asked hotel and Expedia for mercy….no mercy offered.