Name: Chandos Premier Hotel Folkestone - Channel Tunnel
Address: Chandos Premier Folkestone 77 Cheriton Road, Folkestone, CT20 1DG, GB

2/10

Poor

08 Dec 2025

Helmarri

We did not have breakfast. there were shops nearby. our room was dirty. there was mould in the shower. the curtains were torn. the chair was broken. we were given 2 uncovered teabags and 2 mugs and a kettle only. the 2 bath towels were not new. no face cloths or handcloths. the room stunk because the carpet was very dirty. our room had no bedside lamp.

Partner

2/10

Poor

26 Sep 2025

Simon

Singularly the most disgusting place I’ve ever seen - we couldn’t stay but didn’t get all of our money back - avoid at all costs!!!!

Leisure Family

2/10

Poor

20 Aug 2025

Andrew

First of all, this is not a premier hotel, it's a terraced house, it looks very run down from the outside and there's no parking at the property, unable to give you a review of the interior of the property or the staff,due to the place being closed,there was a note on the front door advising it was closed for health and safety. There was no communication from the so called hotel to advise they were closed, after travelling for 5 hrs we then had to find alternative accommodation ourselves. Would've given minus 1m rating if I could. Absolutely disappointed is an understatement.

Family

10/10

Exceptional

03 Aug 2025

simon

Good experience, lovely place and in a great location

Self

2/10

Poor

22 Jul 2025

Gemma

Worst accommodation ever

We had an awful stay having to cut it short only staying one night.
We tried to call beforehand to ask about parking and give our ETA but no answer, when we arrived and the gentleman said he had unplugged the phone As soon as we went inside an awful smell of dogs hit us. After noticing little toilet roll, no tea, coffee, milk we went to the local shop for supplies and air freshner. The room also lacked hand towels. Bedding seemed clean. When we came back another guest was crying on the phone to the police as her bag had been stolen from her room. We were shocked and went to check our room which then smelt of cannabis but hadnt earlier so we were unsure if anyone had been in.
Hearing more commotion, another guest explained to us this was a half way house where the homeless have been placed. As it was then 11pm.we tried to get some sleep but was difficult with dogs barking throughout the night and shouting downstairs at the front of the property. We were also worried someone may enter our room so we put a chair under the door as we were unable to lock it from the inside as the lock was broken Also no breakfast is available either. We left for the day taking all of our belonging just incase. We arrived back late afternoon to abit more commotion. We were told by another resident the owner had emptied a guests room and had placed her belongings outside. When asking the owner what on earth was going on he said 'the place is a sh*t show' and walked off into his room.

Partner

2/10

Poor

18 Jul 2025

Imran

Horrible experience

Absolutely disgusting hotel, the place and carpets smelt of sewage. The lady told us that we had bed bugs and she would get in trouble if she told us anything. Upon hearing this we immediately wanted to leave but it was so late we was not able to find accomodation and was forced to stay the night. Never again

Business

2/10

Poor

13 Jul 2025

D

To say this place is 1 star would be too generous.Turned up to front door to be greeted by 2 guests comparing bites they got from their beds and be told leave your valuables in the car as it would be safer.Your and said air conditioning but what we got was 3 open windows.Mattress was disgusting as was bathroom.

Leisure Partner

2/10

Poor

09 Jul 2025

Margot

Avoid this building even at cost.

This accommodation should not be advertised on booking sites. It reeks of dog urine bottom to top, is in a bad state of repair and dirty throughout. Lost money rather than stay. False description on booking sites. Worrying area and filthy streets.

Friends_and_family Family

2/10

Poor

09 Jul 2025

Phil

Hotel unpleasantos.

Do not send any person to this hotel. There are no words to come near the discusting state of this building. The hallway stunk of sweat an inmate secretly told of bed bugs. We tried to book elsewhere but everywhere needed advance booking. When we reluctantly returned in the evening we discovered our back pack was missing. Police were called but before they arrived the landlord took us to a room and said look under the bed… there was the back pack! make of this story as you will. It is all true!
The casing of an electrical plug by the bed was hanging off. Sadly I took no pictures

Partner

2/10

Poor

08 Jun 2025

Mustafa

Dis

Disgusting. Never stayed in a place like that
Payed for two nights. Stayed only three hours. Nothing compared to the advertised pictures

Business

6/10

Pleasant

29 May 2025

Aimee

Based on the property description, I was expecting something different. It is a room in an old house. The proprietor was kind, helpful, and accommodating. It was enough for one night and the price was right, but I likely wouldn't return. We had problems with the WC. The location was good, close to the train station and walkable distance to the seaside and city center. If you have an allergy to dogs, pass on this. Pets aren't allowed in the rooms, but the owners have dogs in the building. Also, luggage storage was a listed amenity, but they do not offer that service.

Leisure Family

4/10

Poor

21 May 2025

Adam

Comfy room pity about the smell

I have no comment to be honest. The bed was very comfy, did sleep very well, the shower worked ok.

The room did have a smell. I had to buy air freshener. Many people who have stayed have complained about the dog smell in the hallway and I agree. Its a shame because it is in such a good location, close to the railway station, near to the town centre where they are fab places to eat.

Self

2/10

Poor

22 Apr 2025

Barry

The property was filthy.toilet was disgusting

2/10

Poor

10 Apr 2025

Charlene

Absolutely vilest place i have ever seen

We turned up at the hotel expecting onsite parking as it was advertised on the site that there was parking available. When we turned up, there was no onsite parking for cars and the area looked rough, not a nice place to leave a vehicle outside of. The place smelt absolutely vile as soon as the manager opened the door. The room we booked was a family room, but was not a family room and had just had an extra mattress put in the floor. There was dogs in the hallway barking behind a door and tissues and rubbish and dirt, possibly dog poo too as it smelt soo bad. We asked for a refund as we had no where to park our vehicle. The guy who was there pretended he was not the manager and tried to shut us out of the building. He eventually came out to talk to us with closing the door behind him not allowing us into the building and then walked away down the road leaving us locked outside the building and just left. The inside of the building was so disgusting and dirty, the smell made me want to vommit. The guy pretending not to be the manager was scruffy looking, with his zip undone and muck on his shirt. I do not recommend tgus place to anyone, not even a homeless individual. We did not stay there, we lost our money as we already paid for the booking online before we turned up and went to go gind a hotel inn to stay in.

Self

4/10

Poor

15 Mar 2025

Russell

The owner was very nice.

Business_and_leisure Self

2/10

Poor

29 Jan 2025

Melissa

Steer clear !

Absolutely awful. The place smelt so bad. Carpets are thread bare. We had the thinnest of duvets on our beds. Dog barking periodically throughout the night in the garden. No parking as described. In street only. Was in a rush to get to our crossing in the morning after an awful night sleep and completely forgot to get pictures but it’s bad don’t waste your money. Our carpet had burns on and in general just wasn’t clean. Just so bad all of it !

Friends_and_family Family

2/10

Poor

22 Dec 2024

Chi Yi

1. really smelly the whol \"hotel\", since 3 small dogs on site
2. dogs sometimes barking, even at night
3. room toooooooo small and no space at all
4. shower very weak and poor
5. no towels
6. dirty place
7. heater broken - only has a heat fan (fortunately room toooo small that marginally can sleep
8. mattress NOT even
9. wi-fi very weak
10. finally, originally I have booked 2 nights, during the 1st night around 3a.m. - could not tolerate any more and booked a better hotel & rushed away .... even lost the rental fees

STRONGLY NOT RECOMMEND THIS ONE!!

4/10

Poor

18 Oct 2024

Mark

There was still rubbish in the bin in the room. The cups had not been cleaned, there was tea in the bottom of the cup. The fridge had stuff left in. The room smelt and I wasn’t sure whether the bedding had been changed. There was no parking and the place was nothing like the web site.

Business Self

2/10

Poor

01 Oct 2024

Mirela

We booked the room at Late Evening and when we go for Check-in nobody answer on the phone or at the door for reception So we have to live in the middle of the night to look for another hotel

Friends_and_family Family

2/10

Poor

29 Aug 2024

Jonathan

I would give it 0 out of 5. The owner was fighting with a screaming woman on the stairwell before 7 a.m. The hotel advertises private parking. This does not exist. I was told to find a space on the next street and move my car before 9.This should not be on Expedia. There are prostitutes and drug dealers using the place according to a local. Should be shut down.

Leisure Self

4/10

Poor

28 Jul 2024

Neves

Room was basic but had terrible smell both in room and when you enter the building on the landing

Leisure Family

2/10

Poor

13 Jul 2024

KAREN

Everything was fine.

Friends_and_family Family

6/10

Pleasant

16 Jun 2024

Daria

This property is definitely past it’s prime, the pictures posted in the listing must be from better times. While the owner was friendly the animal smell in the entry hall was very unpleasant. The room was crammed but clean, one of the beds had dog hairs on it. Overall not what we expected to find looking at the listing, but it worked for one night.

Leisure Family

8/10

Excellent

23 Mar 2024

Iain

It did a job

2/10

Poor

22 Dec 2023

Aaron

Run down

Look, we lasted an hour befor leaving and getting a premier inn, and here is why

1. The place stinks, like stale smoke and animals
2. The place is filthy, our bed has blood on the sheets, catpet is in need of a deep clean, rubish everywhere, bathroom ceiling is broken clearish perspex with a variety of bugs and other unknowns inside it.
3. This is NOT a b&b this is a b.. there is no breakfast facility at all and hasnt been since covid started
4. Site manager is grumpy and clearly doesnt want to be there, chased us for an arrival time while we were on route, and then just gives us the key, tells us to where to dump it in the morning and walks off..

Friends_and_family Family

2/10

Poor

04 Dec 2023

hady

Too cold the heaters are not working properly and they are on timer

Leisure Self

10/10

Exceptional

19 Nov 2023

Jan

nice room perfect

Leisure Self

4/10

Poor

05 Oct 2023

Ian

European Motorcycle Trip 2023

2nd time I have stayed here, the 1st time, it was great, a nice fresh B&B, however this time, it was a very rundown B&B, very grubby and tired throughout. One thing that worked well was the fire alarm which went off at 23:59, but there was no direction from anyone on-site and people just went back to bed.

Friends_and_family Friends

4/10

Poor

01 Oct 2023

Verified traveler

You get what you pay for

The sign outside states that this is a 'bed and breakfast' and on the website that there is a restaurant. Neither of these were true so I was disappointed when i arrived at the property and was told they haven't had a restaurant facility since the start of the Covid-19 pandemic. This was misleading.

My room wasn't ready at the time I checked in (3pm) and was told I would receive a towel when I returned at night to the property. This did not happen either and by the time I arrived back at the property it was too late to ask. There were tea/coffee facilities but no mug.

When I checked out and explained the issues with the manager he did not even bother to speak to me face to face and decided to speak to me behind a door which I felt was rude.

Although the room was cheap and I did not expect anything fancy, I felt even the basic levels of customer service were not met. I'd be more inclined to spend a bit more money on a better hotel.

4/10

Poor

30 Jul 2023

Iratheyan

Disappointing

Not as expected

Friends_and_family Family

4/10

Poor

21 Jul 2023

Andrew

It should have been so much better.

I chose this guest house for 3 reasons. According to the information on Hotels.com, this guest house serves breakfast, has free parking, and has wifi. Parking is very important to me. If I'm coming by car, i will not go somewhere that doesn’t have parking. This property has no parking for cars. The car park in the picture on Hotels.com belongs to a solicitors office down the road! To park in the streets is a nightmare and is not free for much of the time. The guest house is currently not serving breakfast either (due to Covid)! There was Wifi, but I didn't connect to it as my phone said that the connection is not secure. The rooms were ok, but dirty in places. The man running the place was nice and friendly and was trying to make our stay as pleasant as possible. I feel that in order to avoid bad reviews, he must ensure that he provides the services described online, or must update the information to reflect reality. I appreciate that it's a cheap place to stay and that customers should not expect a 5-star hotel service, but this is a case of false advertising. I dont know if the guest house is at fault for this or if it is Hotels.com, but the online information MUST be amended. See other similar reviews! It's a shame, as with a bit more TLC and a lot more honesty, this could be a pleasant place to stay.

Friends_and_family Family

2/10

Poor

03 Jul 2023

Kerrie

This property is nothing like the picture on your site.i have emailed you and sent you lots of pictures.

Leisure Partner

10/10

Exceptional

26 Jun 2023

Robert

Chandos Guesthouse

This is a bargain priced Guesthouse that is close to the railway and to town. It’s a little threadbare but is excellent value for money. The manager, Richard, is very helpful & knowledgeable. I’ll be staying there next time I’m in Folkestone.

Friends_and_family Friends

2/10

Poor

06 May 2023

Michael

There is NO onsite parking. Ignore what it says on the web or is displayed outside. More like a doss house

Business Self

4/10

Poor

06 Mar 2023

Kim

Was nit like the pictures online, very dated brown patches on the pillows, very uncomfortable bed. No on-site parking only on the road do not park there before 6 u will gets. Ticket

Partner

6/10

Pleasant

16 Dec 2022

Verified traveler

I had a good stay here, it was like I expected, basic but a satisfactory budget place to stay.

Self

2/10

Poor

01 Dec 2022

Jenni

Dated and damp

Absolutely apalling. I had the family room and it stank of damp. The bathroom not only smelt stale and damp but had a huge puddle of water as you entered and near the toilet. The toilet roll was soaked through sat on the sink unit. There was also an out of date open bottle of milk in the fridge.
The chap who greeted me was pleasant and amply friendly and helpful but the room was dire. Had I not have been travelling with four children including a young one already asleep upon arrival I would have complained and demanded an alternative room or a fix to the minging water issue in the bathroom, but for a single night with very early departure and an autistic child who would have had a meltdown if woken..it wasnt worth the hassle.
Cant comment on food or any other services offered. Decor dated but ok, carpets worn and threadbare. Parking is on street out the front and only free overnight.

Friends_and_family Family

10/10

Exceptional

18 Sep 2022

Lee

Beautiful town.and nice landlord attention

8/10

Excellent

08 Sep 2022

Georgi

The room was clean and comfortable

Business Self

4/10

Poor

30 Jul 2022

Robert

I usuallt look for something positive to say, but frankly i struggle on this occasion. The place looks tired and shabby. Our room was in dire need of a clean and refurbishment. Thete was mould throughout the shower and ceiling. The wood around the shower was rotten. Cowwebs hung from ceiling and there were dead flies behind the bedside locker.Would not stay again.

Leisure Partner

4/10

Poor

30 May 2022

Stephen

Similar to other reviews. Dated, a bit smelly, firdge in particular, very old fashioned and in dire need of refurb

Friends_and_family Family

2/10

Poor

06 Apr 2022

John

We arrived after a 300 mile drive. My partner knocked on the door, it was opened by a man who was very unwelcoming. We knew it was too early to go in, and asked where the private car parking was, which we expected to have, and is also displayed outside on his sign. He was not interested in us or where we could park the car. We were told that we could park anywhere in the town after 6pm free, were we expected to get up before 8am in the morning to move the car, and to where?. The street signs displayed 6pm until 8am, what was we expected to do, drive around until 6pm. He also said that he did not allow anyone in the room until 5pm, on my print out it said 4pm. How were we expected to carry our valuables into the guesthouse from where we were supposed and hopefully find a parking place. We would not recommend this place to anyone with a vehicle. I was sat in the car on double yellow lines, while Lynn went to the door. Also, I think he was totally ignorant to my partner Lynn, the way he spoke to her. We both agreed to find somewhere else, and went to the Premier Inn a few miles away, where we had a great overnight stay. OK a little more money, but hassle free, worth every penny spent. Remember, you only get what you pay for. I would also recommend that Expedia take another look at this place, three star, I would not even give it minus three stars. I also think that Expedia should reimburse for the money had paid out on their three star recommendation.

4/10

Poor

04 Mar 2022

Anthony

Beware, not as advertised.

We booked this guest house mainly for the free parking clearly advertised and shown in a photo on your site.
On arrival we were horrified to see there was no car park and that we would have to park on a street other than outside the guest house and it would be free of charges only between 6pm until 8am.
The whole hotel was shabby and our room despite being advertised as deluxe was far from it, no bedside lamp, filthy fridge to keep the jug of fresh milk in, inadequate toilet and generally very cramped.
This hotel advertises things that clearly do not exist such as air conditioning etc.
The photos and description on your site are very misleading and this must be addressed immediately.
The room and service we were given was nowhere near what we were charged for, a complete disappointment al l round.

Friends_and_family Family

2/10

Poor

02 Aug 2021

Dave

AVOID! AVOID!

This is the first time I’ve ever walked out of a Hotel in the 20 years I’ve been working away from Home.

‘HOTEL’
It’s a Guest House.
So no En-suite, as you’d expect in a ‘Hotel’.
Shared Bathroom on one floor, shared Shower on another floor.

‘FREE PARKING’
On the road, only after 6pm.

I had room No.6. The previous occupier obviously had a bladder problem.

There is a reason why your Pre-Payment is Non-refundable. I payed for 3 Nights. Didn’t get a penny back.

Business

2/10

Poor

04 Aug 2020

Verified traveler

Would not stay again.

Outdated. Dirty. Smelly. Mirrors duct taped together. Filthy lights in bathroom.

Friends_and_family Family

8/10

Excellent

01 Nov 2019

Verified traveler

Good hotel

Literally slept here.... there was a lot of noise from next door but this wasn’t anything to do with the hotel just noisy Neighbours .
Clean rooms, coffee and kettle in the room but no tea.

Friends_and_family Family

8/10

Excellent

28 Oct 2019

Verified traveler

Property Clean and friendly kind helpful staff so no fault there. Room clean and warm and nice. Unfortunately what let our stay down was the fire alarm kept going off. It went off at 1:30am and again at 4am on the first night. Next night fire alarm went off again at 2am. My family were very unsettled and scared. It was very worrying and we couldn't go back to sleep each time which had an impact on our stay and a a result we were very tired and restless. We were booked for 3 nights and my family were wanting to leave after the 2nd night due to the anxiety and worries of the fire alarm going off in the middle of night. It did put. Downer on our stay unfortunately and hope that you could offer us some compensation... will look forward to hearing from you soon.

Leisure

6/10

Pleasant

19 Sep 2019

Tara

I wouldn’t recommend
The doors were to be open at 4pm. We knocked at waited until much after 4. The lady was surprised we were there and nothing was ready. Doors open and messes all over. Lovely lady tho, she gave us recommendations on where to eat which was appreciated. The water pressure was HORRIBLE, the toilet ran and ran and ran. Noisy place next to the street. No elevator so be prepared which we didn’t mind but some will. Later that day the lady complained about how she didn’t feel well, it put me off asking for breakfast the next day so we left. It is an old run down boarding house type of place. Stay elsewhere.

Leisure Partner

2/10

Poor

07 Aug 2019

Derek

Disgusting Hotel

This hotel is disgraceful .
stuck in the 60s electric sockets taped up with black gaffa tape , 1 half double bed one single bed. filthy glasses 2 tvs one broke still in room extrntions lose on floor .
manager said brekjy 8 to 9 so we went doen 810am Ge aaid no brekky u didnt order ut
I only got £46 from hotels .com we paid £63 .
Hotels.com still havent sorted it. stay away from here

8/10

Excellent

27 Jul 2019

Verified traveler

Good value for money! Staff very obliging. Very effective double glazing. Room clean and tidy with tea and coffee facilities and tv. Down side was lack of en suite.

Leisure Friends

8/10

Excellent

06 Jul 2019

Verified traveler

Ok for a brief stop over.

An adequate place to stay, it was only for just one night, room was ok, bed comfy and clean, water hot, shower hot, and the television worked ok. I got there late and left early so at the price of less than £40 it served its purpose

8/10

Excellent

11 May 2019

Verified traveler

Reasonable for the price, owners were very attentive and nice

Leisure Family

6/10

Pleasant

08 May 2019

Christine

Room very clean and good for the money. Very good for Eurotunnel. Wouldn't let us in until 4pm which is quite late, we arrived abourt 2.30pm. We did have problem with hot water which they did try to solve.

Partner

8/10

Excellent

26 Feb 2019

Mandy

Nice

Nice little place to stay

Partner

6/10

Pleasant

06 Nov 2018

Kenneth

Great for night prior to LeShuttle. Great restaurants within walking distance. Safe.

8/10

Excellent

03 Oct 2018

David

Ok for a stop over

Only stayed one night to break up a journey the place is clean tidy , comfortable bed , shower in our room didn’t seem to work so we settled for a quick wash in the sink .

Partner

10/10

Exceptional

20 Sep 2018

john

close to the beach ..friendly staff ...good value for the price

8/10

Excellent

10 Jul 2018

Tim

Folkestone hotel in a good location.

Warmly received on our arrival at the hotel. Jackie (staff) was very friendly and eager to help us which was very much appreciated. My room was quite pleasant also. The dining room for breakfast was fairly basic, self service also. The hotel is clean and tidy. An attractive building. All in all, good value for money.

6/10

Pleasant

09 Jul 2018

Verified traveler

Very GOOD Value for money.

The room was quiet and provided adequate facilities with a comfortable bed and En-suite shower, toilet and wash basin. The room had a double bed and a pair of Bunk beds. I was fine because I was travelling alone, but I would not have been very happy, if I was travelling as a couple with two children. It would have been VERY overcrowded. For the price of £44.00 three understanding people would have very good value for money.

4/10

Poor

02 Jul 2018

Mal

Cheap, save some money but make sacrifices

Advertised parking does not exist, 1 hour free outside, otherwise find untimed free street parking three blocks away. Be aware parking police are all about. Advertised breakfast does not exist, the sign that says \"Bed & Breakfast\" has the \"breakfast\" part taped over. Single rooms must share bathrooms and lavatories. Proprietor was unfriendly but the chambermaid \"Jackie\" was very friendly and accommodating, she even, very kindly ironed my shirt.

6/10

Pleasant

11 Jun 2018

Tony

The noise from the street was horrendous ,I had the window
open as it was a very warm evening , the traffic , people
shouting went on until 2 am not a very nice experience.
I had a 4 hour drive which was not very good.
Would not recommend staying at this hotel on a Saturday
night.

10/10

Exceptional

29 May 2018

Verified traveler

Nice B&B close to station and town centre

6/10

Pleasant

17 May 2018

Verified traveler

Was unable to travel and didn't stay at the hotel

6/10

Pleasant

19 Aug 2017

janey

Convenient for the main station and the staff very helpful. Especially Jackie. Nice cooked breakfast for an extra charge of £5. Regular cereals,toast,fruit etc included in the price which was reasonable.

10/10

Exceptional

20 Sep 2016

Jayne

convenient location

Ideal for a short visit to Folkestone. Very friendly hosts. Super breakfast, individually prepared.

Partner

8/10

Excellent

05 Sep 2016

Johanna

Good stay

The owner made us very welcome. The guest house was quiet and the rooms clean.

Partner

10/10

Exceptional

13 Aug 2016

francis

Value for money

Excellent value for money and flexibility and friendliness of staff.

8/10

Excellent

24 Jul 2016

Verified traveler

Pleasant guest house

Very friendly & accommodating owner. Have stayed twice now and will definitely return. Was to find in the town and there's some motirbike parking available.

Partner

10/10

Exceptional

08 Jun 2016

Christine

Homely and cean

I stayed 2 nights to attend a wedding. I was greeted and offered help with my bags. My single room was fairly small, but the plus side is you don't have to walk miles to get to your stuff! The en suite was spotless, so were the white sheets. Kettle, mug and tea/coffee etc provided. TV screen rather small but I didn't watch any so it didn't bother me. The room was quiet and I didn't hear any doors banging or any noise at all through walls etc even though the guest house was full, and I slept like a baby both nights. No traffic noise either. Guest house is walking distance to a shopping centre and within easy access to town centre and seafront. I didn't have breakfast but it smelt good. I felt safe here and was able to relax. My car was parked safely in a car park rented by the guest house which was a real bonus as parking was otherwise limited in the area.

Family

8/10

Excellent

15 Apr 2016

Nigel

Friendly and comfortable enough

Owner greeted me and was friendly. The room was fine for a budget single overnight stay. No breakfast so cannot comment on that.

6/10

Pleasant

18 Mar 2016

Roger

Good for the price

No one there when I arrived and no answer from any of the 3 phone numbers on the front door.
Owner finally arrived after 20 minutes and blamed his son who arrived 10 minutes later with no apology and started arguing with his dad. I'd have sacked him on the spot if he was'nt family.
The room and the bathroom were very small, and shower even smaller.Both were clean and the sheets and towels were also clean. The bed was advertised as a double but it was in reality a large single. Great for a single room, but would have been no good if it was ever rented as a double. I slept well.
Self service continental breakfast included in the price.
Amazing value for 25 quid plus VAT,.
Near enough to stroll into town, and on street parking outside.
I think very good value overall if you're trying to keep the costs down and you're catching a morning Channel Tunnel train.
Dont expect too much, and you'll be well pleased with your choice.

6/10

Pleasant

19 Feb 2016

Neil

Business users value accommodation

Ideal, cost effective accommodation for my purpose, visiting family in nearby residential care.

Family

6/10

Pleasant

03 Dec 2015

Stevieg

4 Night Stay in November

Pretty standard Bed and Breakfast never really saw the owners so can't comment on there friendliness, room was a small single with the bathroom further across the landing. Room was cleaned daily with fresh towels and tea/coffee restocked. I was out early ever morning so never tried the breakfast. I would advise asking for a room at the rear of the property as the street to the front is very busy and very noisy.

2/10

Poor

18 Sep 2015

Trevor

Disappointing.

Despite assurances our room would be ready when we arrived. We turned up and told we were being moved to another hotel with no explanation Bad communication from start to finish.

Family

2/10

Poor

12 Sep 2015

Trevor

No communication don't bother

Turned up and they made out they had a problem with boiler. After standing in the road for 10 minutes the owner of the guest house across the road turned up and informed us we were now staying with him. All this could have bee avoided if the owner had said were over booked and moving you. No communication and owners do not stay in premises so problems getting keys avoid.

Family