HB
Half Board
Usually includes breakfast and one additional meal.
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Holiday Inn Express Folkestone - Channel Tunnel
Kent · United Kingdom
Cheriton Park Cheriton High Street KentView location
8.8/10Excellent1,001 Reviews
Cleanliness9.0/10 9.0
Service9.2/10 9.2
Comfort8.6/10 8.6
Condition8.6/10 8.6
Amenities8.4/10 8.4
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Holiday Inn Express Folkestone - Channel Tunnel
Holiday Inn Express Folkestone is located just off the M20 and a 10-minute drive from the Eurotunnel LeShuttle terminal, providing easy access to France. Folkestone Central station is less than two miles away, offering direct trains to London.
Explore the iconic White Cliffs of Dover, just a 25-minute drive away, where you can take in views of the English Channel. Get up close with over 900 animals at Port Lympne Safari Park, a 15-minute drive from our hotel.
Enjoy a stroll along the Folkestone Harbour Arm, lined with food stalls, bars, live entertainment and browse the independent shops at Folkestone Marketplace. Discover the arts scene in Folkestone's Creative Quarter, just a short drive from the hotel to find galleries, studios, and exhibitions.
Hunt for bargains in over 100 shops at Ashford Designer Outlet, a 20-minute drive away. Find your way around the maze and underground grotto at Leeds Castle, a 30-minute drive away or enjoy a coastal walk and wildlife at Samphire Hoe Nature Reserve.
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Relax after a busy day in your room with a flat-screen TV and en-suite with shower. Enjoy a free buffet breakfast each morning before heading out for the day. Order light bites and coffees throughout the day and grab a bite to eat in the evening from our snack menu.
Relax with drinks from the bar in our Great Room and catch up with free Wi-Fi.
Located in Folkestone, Holiday Inn Express Folkestone - Channel Tunnel by IHG is within a 10-minute drive of Leas Cliff Hall and Folkestone Harbour. This hotel is 2.1 mi (3.4 km) from Hythe Beach and 4.7 mi (7.6 km) from Folkestone Beach.
Make yourself at home in one of the 100 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Smoking areas
Childcare
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
LGBTQIA+ friendly
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
FuturePlus
Pets allowed
Only dogs and cats are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Optional fees
- Self parking fee: GBP 6 per day
- Pet fee: GBP 30 per pet, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Kent Downs
0.5 km / 0.3 mi
Elham Valley Railway Museum
1.8 km / 1.1 mi
The Tower Theatre
2.2 km / 1.4 mi
Peene Quarry Country Park
2.5 km / 1.5 mi
BuildKent Stadium
2.8 km / 1.8 mi
The Royal Military Canal
2.9 km / 1.8 mi
Sandgate Beach
3 km / 1.8 mi
Hythe Beach
3.1 km / 1.9 mi
Sene Valley Golf Club
3.2 km / 2 mi
Sandgate Castle
3.5 km / 2.2 mi
Radnor Park Dog Exercise Area
3.8 km / 2.4 mi
Leas Promenade
4 km / 2.5 mi
Lower Leas Coastal Park
4.1 km / 2.6 mi
Mercure Hythe Imperial Spa Naturel
4.4 km / 2.8 mi
Leas Cliff Hall
4.5 km / 2.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 100
- Number of floors (main building): 4
- hotel
- Small pets allowed (under 5 kg)
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- 24-hour securityExtra charge
- Smoke detector
Show 11 more facilities & services
- Lift accessExtra charge
- Terrace
- Towels and bed linenExtra charge
- BarExtra charge
- Restaurant
- Smoking areaExtra charge
- Meeting room: 4
- Printer
- Business centre
- Breakfast
- Non-smoking establishmentExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
AI
All Inclusive
Meals and selected drinks/services may be included.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 BedroomDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Folkestone - Channel Tunnel
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 19 m²TWN.ST
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Folkestone - Channel Tunnel
TWIN STANDARD
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 19 m²DBL.H6
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Folkestone - Channel Tunnel
DOUBLE Accessible
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Folkestone - Channel Tunnel
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Folkestone - Channel Tunnel
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Folkestone - Channel Tunnel
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Folkestone - Channel Tunnel
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO BEDSRoom • TWO BEDSROO.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Folkestone - Channel Tunnel
Room TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin STANDARDDouble or Twin • STANDARD • 1 Bedroom • 19 m²DBT.ST
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Folkestone - Channel Tunnel
Double or Twin STANDARD
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Folkestone - Channel Tunnel
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Folkestone - Channel Tunnel
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room WITH DOUBLE BEDRoom • WITH DOUBLE BEDROO.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Folkestone - Channel Tunnel
Room WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARD • 1 Bedroom • 19 m²ROO.ST
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Folkestone - Channel Tunnel
Room STANDARD
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Folkestone - Channel Tunnel
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room AccessibleRoom • AccessibleROO.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Folkestone - Channel Tunnel
Room Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 19 m²DBL.ST
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 3
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Folkestone - Channel Tunnel
DOUBLE STANDARD
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 3
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Holiday Inn Express Folkestone - Channel Tunnel
100
reviews shown
Stephen
Perfect for taking le shuttle as it is only 7mins away by car… rooms had huge queen beds and they were very comfy..
Jonathan
Nice clean room and nice breakfast
Alex
Basic but does it very well, great stay and staff were lovely particularly with the kids
Lisa
We had a 1 night stay before catching the eurotunnel. Everything was brilliant, staff at check in as we arrived quite late, clean room, comfy bed and breakfast the next day.
We also had our dog with us and they gave us a goody bag for her too!!
We also had our dog with us and they gave us a goody bag for her too!!
Pamela
I found the staff at the hotel very helpful, and the room was clean and well equipped. I only stayed for one night so didn't use any of the additional facilities. Breakfast was excellent with a good selection of hot and cold meals and plenty of variety. If I'm travelling that way again, I would definitely re-book.
Konstantin
We had an amazing time the stuff was super kind and helpful especially Chris, who was super friendly and gave us good advice for a nice walk.
Robert
As always, everything was excellent and the staff were super friendly and welcoming.
Andrew
Holiday inn itself was as expected from a global chain. I was absolutely astonished at the pet suppliment. £30 per pet cannot be justified £60 as I have two dogs). I will not be staying again.
Elly
The room was clean, excellent showers. The staff were friendly and accommodating. We only stayed one night as we were catching a crossing the next morning,but it was during the heatwave so the air con (although not very powerful was very welcome). Overall good hotel.
Peter
Great place to stop over before le shuttle
Debbie
Not very nice outside hotel. Dirty rubbish and not particularly nice area.
Very good staff, clean hotel inside. Ok for quick nap before channel crossing. Dogs a bit expensive £30
Very good staff, clean hotel inside. Ok for quick nap before channel crossing. Dogs a bit expensive £30
Emma
We arrived early evening and were greeted by Cameron, who was very helpful and efficient. Our room was clean and very welcoming, with everything we needed. The hotel was very quiet at night and the bed was very comfy.
There was a good choice of food for breakfast in the morning, which was very welcome!
This was the first time we had stayed here but we will be back!
There was a good choice of food for breakfast in the morning, which was very welcome!
This was the first time we had stayed here but we will be back!
Anne
We stayed at this hotel a couple of years ago but we were very disappointed this time. The takeaway breakfast bag was not available until after 4 o'clock and as we had an early morning shuttle we were not eligible. The car park is now chargeable at £6.00 overnight, previously it was free. The price we paid was far too much considering the quality of the hotel and we will not be back.
William
Great stop for Le Shuttle.
Christopher
Ok for a quick stopover before taking the euro tunnel. It’s a bit dated now in terms of decor and rooms but the staff are lovely.
Suzanne
Very handy hotel for the Eurotunnel. Sadly we were double charged… I was sure I’d paid but the lady on Reception said I had a balance to pay which confused me totally.
Annoyingly I hadn’t got my phone to hand, I’d left it in the car.
Got phone & when in my room I checked through my emails and I HAD paid in full!
Went straight to Reception and it took over 15 mins for it to be sorted; only to be told that I have to wait SEVEN days for the credit to go back to my bank.
I then had to ask for evidence of the refund because she said that if it doesn’t go through I need to call.
Not sure why this falls on me! Their mistake and I’m currently out of pocket.
Wonder how often this has happened?
Bit disappointing really.
Annoyingly I hadn’t got my phone to hand, I’d left it in the car.
Got phone & when in my room I checked through my emails and I HAD paid in full!
Went straight to Reception and it took over 15 mins for it to be sorted; only to be told that I have to wait SEVEN days for the credit to go back to my bank.
I then had to ask for evidence of the refund because she said that if it doesn’t go through I need to call.
Not sure why this falls on me! Their mistake and I’m currently out of pocket.
Wonder how often this has happened?
Bit disappointing really.
Paul
Good clean room, air conditioning was good, staff were excellent. Good location, easy to find.
Adrian
Although you get a standard chain hotel room with no frills or extras, what sets this hotel apart are the staff. They were about as helpful as it's possible to be without going over the top. The parking is good (I have a Tesla but didn't need to use the supercharger but useful to know it's there as Eurotunnel ones can be full) although £6 for 24hrs is a bit steep for hotel guests - the full £12 would have been outrageous. The free breakfast was adequate but they need to urgently revise their scrambled egg which is almost inedible. So. 4* for the hotel but 5* for the team
Patricia
Nice bar and restaurant area - near to Folkestone and exit to channel tunnel so all good - local garages, Tesco’s M&S garage shop McD’ all in close Proximity. Rooms are clean and basic but with just what you need. Great to have food available on site plus the free Breakfast is perfect to set you on your way. Staff are willing to help with any needs - that are possible. Only gripe would be having to pay for car parking.
So ideal place to stay if need to be near Folkestone and the Channel Tunnel. Would recommend you try it!
So ideal place to stay if need to be near Folkestone and the Channel Tunnel. Would recommend you try it!
Fiona
Friendly welcome. Room clean and bed very comfortable.
Meal choices a bit overpriced for offering. Wine poor and very random selection of glasses.
Breakfast ok.
Meal choices a bit overpriced for offering. Wine poor and very random selection of glasses.
Breakfast ok.
Steve
We have stayed here many times. Very good basic accommodation ideal for the tunnel.
I found the hotel exceptionally clean, very polite helpful staff.
I found the hotel exceptionally clean, very polite helpful staff.
David
Stayed at this hotel many times in advance of travelling to France and I’ve never had a TV that worked. Otherwise you get what you expect. The rooms are clean and spacious and the free breakfast fills a gap (especially nice bacon).
Alan
Close to Le Shuttle terminal for early start
Tom
Close & convenient to shuttle train comfortable rooms with excellent facilities
Gillian
ideal for stopover when using channel tunnel
Danielle
Great location clean and great staff
Amanda
We enjoyed our stay . We’ve stayed many times over the years. Disappointed in the Continental Breakfast. Very limited fruit, no meat or cheese.
Anthony
Good clean place. Excellent EV chargers. Evening food was little disappointing
Steve
Stayed here three times now, nice to see some of the original staff, very friendly and helpful, excellent location for Le Shuttle
Kim
It was good.
Hilda
We came with 2 dogs, and was advised that we could dine in a specific area allocated with people with dogs. However the area was full of people (not eating, not drinking, and no pets), and there's no attempt/offer to accommodate us.
After paying £60 extra/nights, we ended up having order from Uber Eats.
After paying £60 extra/nights, we ended up having order from Uber Eats.
Colin
Good hotel,busy but quiet. Staff very helpful and friendly. Great location for Shuttle. Breakfast very good.
Alan
The only thing that spoilt the stay was the outrageous parking charge.
I don't know what you are paying for as there is no security cameras, no security barrier and no one patrolling the car park.
Anyone can walk in off the street into the carpark so what are you paying for????
Might as well park in the road.
I don't know what you are paying for as there is no security cameras, no security barrier and no one patrolling the car park.
Anyone can walk in off the street into the carpark so what are you paying for????
Might as well park in the road.
Tina
Friendly helpful staff. Good size room and clean.
TV didn't work, it kept losing its signal and the toilet was hard to flush.
TV didn't work, it kept losing its signal and the toilet was hard to flush.
Gregory
Parking lot is very tight! Room was clean and Quiet
Andrew
Breakfast was better than I remembered from earlier visits. All I all a very good stopping off point for cross channel journies. Pity about the parking charge
Carl
Perfect for an early morning tunnel trip.
Maria
The breakfast menu was fresh and the staff was helpful. It’s a great place to use the night before your travel on Le Shuttle. Super dog friendly with little gift pack for our dog. I would definitely recommend .
Alan
Lovely hotel for a night stay before a long day traveling
Helen
Property and stay was good - we had travelled over 6 hours and it was boiling hot - our air con was not working. I reported it and was told that someone would sort it out but nobody came.
Joanna
Clean and tidy and a good one night stopover as always
Baljit
All throughout the night their was noise either of machinary but something operating the whole night. I was told it was people closing and opening doors.
Philip
Very handy stop for the tunnel. You get what you pay for and this is excellent value
Paul
Everything really good, although we didn’t have time for breakfast, so can’t comment on that.. The bed was a bit too hard for me.
Martin
The staff at this hotel are excellent, very friendly and helpful. The rooms are comfortable. My only criticism of our stay is you now have to pay for parking separately which always used to be included.
Michael
We were given a wheelchair accessible room modified for guests with a physical disability. The bed was comfortable. Close to Le Shuttle. Staff were friendly and the stay was quiet and safe with easy parking that was charged on top of the room cost.
Anthony
Every thing was excellent.
roger
Room was functional but not great staff were good and there was a good choice at breakfast
Anthony
All very good, perfect stop for the chunnel
Sonia
Room was clean, staff were brilliant, welcoming and friendly.
Breakfast had a decent selections.
Breakfast had a decent selections.
Michael
Excellent stop over before the tunnel.
Jonathan
Quick overnight stop before using the tunnel crossing the next morning. Easy check in, decent car park, clean and comfortable, with petrol station a few hundred yards away.
Great stay
Great stay
Daniel
Didn’t quite realise how ideally situated it is to the tunnel to France
Staff very friendly and helpful, particularly with directions to the terminal
We had a meal of an evening which was more than nice enough and breakfast as well, which is well presented and laid out fine selection plenty enough for the road
Staff very friendly and helpful, particularly with directions to the terminal
We had a meal of an evening which was more than nice enough and breakfast as well, which is well presented and laid out fine selection plenty enough for the road
Tracy
Good location for euro tunnel
aman
A standard basic room and facilities - absolutely fine for a base to explore the area and beyond.
Robert
Great location for the Channel Tunnel. Friendly staff and so good that breakfast is available early for those early morning departures.
Daniel
Good
Oliver
Functional stay before an early tunnel crossing. Friendly staff, easy parking (but you’ve got to pay £6/night), and juice and coffee out in the morning before we left.
William
Near tunnel. Basic hotel. Parking supposed to be subsidised but signage demands registration immediately... if you wait you get a code to reduce code... good to know AFTER youve paid!
Tunnel noise is like regular thunder in your room. Not great.
Tunnel noise is like regular thunder in your room. Not great.
Stuart
Breakfast selection was standard for a HI express. Unfortunately in this hotels case, all of the bread, and especially the bread rolls were too stale to have eaten. Eating in the restaurant in the evening was a very slow process. Over 45 minutes to receive any food. Some people waited over an hour.
Room was not particularly clean, debris on the carpet, and a general feeling of rushed housekeeping. Found a child’s teddy bear under the bed, and the staff couldn’t have seemed less bothered.
Air conditioning in the room didn’t work, and both bedside lights were so poor that candles would have been a better option.
Room was not particularly clean, debris on the carpet, and a general feeling of rushed housekeeping. Found a child’s teddy bear under the bed, and the staff couldn’t have seemed less bothered.
Air conditioning in the room didn’t work, and both bedside lights were so poor that candles would have been a better option.
karen
Very friendly and clean, welcomed dogs
Ian
Staff were very good. Room was good, with a large comfortable bed, decent shower and an iron and board. However March 28th and we couldnt get any life out of tge aircon, so was on the chilly side. (To be fair, we didnt ask about it so not sure if our room had an issue.) Breakfast was straightforward, but a good general selection. You get a \"discounted\" parking rate as a guest £6 instead of £12, but who else would be parking there?
Wynter
I stay here regularly. Staff very professional and accommodating.
Polly
Cameron welcomed us and was very friendly and helpful. Check in and out was easy. Parking is paid for, again it’s easy. We grabbed a bite in the restaurant area, it was fine, and the prices were good. We slept well and left early for Le Shuttle.
Noel
Great hotel for the channel tunnel, friendly and helpful staff
Barrie
Everything was perfect and exceeded expectations.
Eliza
We stayed here for one night before heading through the Channel Tunnel to France, and for that purpose the location really can’t be faulted – it’s a solid 10/10 and incredibly convenient.
That said, there were a few issues worth noting. In our room, the shower holder was broken, meaning you had to hold the shower head the entire time, which wasn’t ideal. Parking is no longer included and is now managed by a third party at £6 per night, which feels like an unnecessary extra. The biggest surprise, though, was the dog fee – now £30, which was actually more than the cost per adult. It does feel like they may be taking advantage of the fact that many guests are travelling with pets to France.
That said, there were a few issues worth noting. In our room, the shower holder was broken, meaning you had to hold the shower head the entire time, which wasn’t ideal. Parking is no longer included and is now managed by a third party at £6 per night, which feels like an unnecessary extra. The biggest surprise, though, was the dog fee – now £30, which was actually more than the cost per adult. It does feel like they may be taking advantage of the fact that many guests are travelling with pets to France.
Lorraine
Room was clean and staff were helpful and friendly. Was a bit hot overnight though
Emma
Perfectly servicable room. Arrived late night after long journey but check in was quick and simple.
Didnt have the breakfast that was included as had early shuttle booked. For access to le shuttle really convenient
Didnt have the breakfast that was included as had early shuttle booked. For access to le shuttle really convenient
Sam
Perfect location for the le shuttle
Carol
We were allocated a disabled room as requested, on arrival we noticed that the corridor leading to the room was cold and on entering the room it was very cold. Presuming the aircon had not been activated I tried to switch it on to no avail. I went to the receptionist to ask for advice on how to turn it on and after checking on his computer screen he informed me that there was no heating at all in my room, but would provide two fan heaters for our use. When we switched on the heaters, the noise was so loud we could not hear the tv! After a sleepless night I asked the receptionist why a room with no heating was allocated to an elderly disabled person in the middle of the winter period, I received an apology and said she would mention it to her superiors. After we left we received a phone call to say we would be receiving a full refund...We have still not received it!
Jade
Staff are so kind friendly and funny
The lady who checked us in it was her second day and she did amazing, thank you for being so great. Also so lovely to see the support when needed from her colleague who was a great trainer. it’s was clear they were a great team already
A friendly welcome and a great room after a long journey is amazing. Thank you
The lady who checked us in it was her second day and she did amazing, thank you for being so great. Also so lovely to see the support when needed from her colleague who was a great trainer. it’s was clear they were a great team already
A friendly welcome and a great room after a long journey is amazing. Thank you
paul
I would go as far as to say it the best and cleanest and friendly holiday in I have ever stayed in
Shivali
The best holiday inn express such lovely staff so friendly and very clean
Stephen
Our first overnight stay at this particular Holiday Inn Express hotel, but probably will not be our last. The whole interior of the hotel including the reception area, bar and restaurant area, communal areas and especially the rooms have all been refurbished, and apparently fairly recently, to a very good standard. There is plenty of parking available at a cost of £4 per 24 hours.
From the reception desk staff to the bar and reception staff, they are all extremely friendly and helpful.
Our room was very spacious, well appointed including an iron and ironing board. The bed was huge and very comfortable. The room was very quiet and extremely clean. The only disappointment was the wafer thin toilet rolls.
The bar and restaurant area is also very spacious and comfortable. We ordered a pizza which was delicious and hot. The same area is used to serve breakfast which was plentiful, hot and a good choice of hot and cold dishes.
From the reception desk staff to the bar and reception staff, they are all extremely friendly and helpful.
Our room was very spacious, well appointed including an iron and ironing board. The bed was huge and very comfortable. The room was very quiet and extremely clean. The only disappointment was the wafer thin toilet rolls.
The bar and restaurant area is also very spacious and comfortable. We ordered a pizza which was delicious and hot. The same area is used to serve breakfast which was plentiful, hot and a good choice of hot and cold dishes.
Howard
Great room
Tanith
It sounded like the window was open all night with a constant draft coming in
Wynter
Great staff. Very helpful. Beds comfy. Good value with yhe hot cooked buffet breakfast. I stay here all the time.
Katie
It was really late when me and my partner got to the hotel after a long drive and then hotel staff were lovely and super friendly and got us checked in really quickly.
The rooms were spotless and the breaksfast was amazing. It was not a far drive from the Eurotunnel the next day and would reccomend this hitel if your going to the Eurotunnel.
The rooms were spotless and the breaksfast was amazing. It was not a far drive from the Eurotunnel the next day and would reccomend this hitel if your going to the Eurotunnel.
Erica
Clean room, good amenities, excellent staff, plentiful breakfast. Dog friendly but feel £30 extra is a little expensive. Room was very cold and heating did not heat but staff provided a heater.
Craig
Clean and modern. Matched the description. Great location for the tunnel. We had a late check in and the reception team were super welcoming and dog friendly too
Nicola
Room was very clean. Staff very helpful.
Marlene
The staff were very friendly & helpful, room very clean.
We would definitely stay again & recommend you to our friends & family.
Thank you😁
We would definitely stay again & recommend you to our friends & family.
Thank you😁
Roger
Superb staff - Cameron in particular
Matthew
Room was good and affordable
Kathryn
Very comfortable room, friendly staff & breakfast was good. Would stay again
Alan
Room was good -breakfast was average
Daniel
Convenient location,friendly staff and good value room and breakfast.
Ben
Excellent room and comfy bed. Breakfast was suffient especially for the price paid
Margaret
Polite friendly staff, tasty breakfast.
Trevor
Staff all good, spacious room, large bed, a good night's sleep
IAIN
Well located for Shuttle, easy to find, good on site parking. Excellent, helpful reception. Room excellent for this price point - good amenities and comfortable. Huge bed! Breakfast included - cold buffet available from 0400 which is great for early starts, hot from 0600. Will use again.
Rod
Very helpful staff
Gaynor
Staff friendly and helpful .
Room very clean bathroom spotless bed comfortable.
Food was okay .
Room very clean bathroom spotless bed comfortable.
Food was okay .
Ian
Friendly staff, good size clean room, perfect for Le Shuttle. Good breakfast
Great value for money and Tesla chargers in car park
Great value for money and Tesla chargers in car park
Heather
good price and room for staying near LeShuttle
Joanna
The lamppost in the car park wasn’t working and unfortunately I parked right under it so was hard to see to pack car in the dark when I left early this morning. Other than that another great stay, thanks
Sara
Staff was fantastic couldn't do enough for you! Brilliant. Room was lovely and clean, food was fantastic. Bar staff was quick and very friendly.
Lovely place too stay!
Lovely place too stay!
Gordon
Very good all round ! Except pet-friendly charge excessive compared to all the other Hotels we use regularly! Who normally charge between £6-£20 and are sometimes free. With the additional car parking charge now it is making our stay with you be carefully thought about. Shame you are becoming a bit Corporate greedy!!
Nabi
Didn’t offered breakfast
Location & surroundings
Holiday Inn Express Folkestone - Channel Tunnel
Cheriton Park Cheriton High Street Kent, Folkestone, United Kingdom
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Holiday Inn Express Folkestone - Channel Tunnel
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