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Broome Park
Canterbury · United Kingdom
Broome Park Hotel, Canterbury Rd, 0View location
8.4/10Excellent813 Reviews
Cleanliness8.6/10 8.6
Service8.8/10 8.8
Comfort8.8/10 8.8
Condition8.2/10 8.2
Location9.0/10 9.0
Neighborhood8.8/10 8.8
Amenities8.2/10 8.2
See all ratingsPhotos are not available for this hotel yet.
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Broome Park
With a stay at Broome Park Hotel in Canterbury, you'll be within a 15-minute drive of Canterbury Cathedral and Broome Park Golf Club. This golf hotel is 11 mi (17.8 km) from White Cliffs of Dover and 2.4 mi (3.9 km) from Lydden Hill Race Circuit.
Stay in one of 40 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
4:00 AM
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
No elevators
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Only dogs are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Property uses a professional cleaning service
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: GBP 50.00 per night
We have included all charges provided to us by the property.
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You need to know
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property is professionally cleaned.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Special Instructions
Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. A printed booking confirmation must be presented at check-in.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The maximum number of cots/cribs in a room is 1.
- Guests booked in the Signature Rate receive facilities access, including indoor pool, sauna, and fitness center. The Basic Rate does not include facilities access; additional surcharge applies.
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Minimal age
18
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Optional fees
- Fee for cooked-to-order breakfast: approximately GBP 14.95 per person
- Pet fee: GBP 30 per pet, per night
- Service animals are exempt from fees
- Late check-out fee: GBP 30.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Nearby attractions
Broome Park Golf Club
0.1 km / 0.1 mi
Lydden Hill Race Circuit
2.7 km / 1.7 mi
Kent Downs
3.9 km / 2.4 mi
Howletts Zoo
9.7 km / 6 mi
Kent Battle of Britain Museum
10 km / 6.2 mi
Kearsney Abbey Gardens
10.9 km / 6.8 mi
Dover Transport Museum
11.8 km / 7.3 mi
Howletts Wild Animal Park
11.8 km / 7.3 mi
St. Lawrence Ground
12.8 km / 7.9 mi
Wingham Wildlife Park
12.8 km / 8 mi
St. Augustine's Abbey
13.5 km / 8.4 mi
Etchinghill Golf
13.6 km / 8.4 mi
Canterbury Christ Church University
13.7 km / 8.5 mi
Battle of Britain Memorial
13.7 km / 8.5 mi
Canterbury Cathedral
13.9 km / 8.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 40
- boutique hotel
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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VILLA WITH TERRACEVILLA • WITH TERRACE • 1 BedroomVIL.TR
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 2–6 • Adults: max. 6 • Children: max. 1
- Bedrooms
- 1
- Room type
- VILLA
- View / characteristic
- WITH TERRACE
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBroome Park
VILLA WITH TERRACE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 2–6 • Adults: max. 6 • Children: max. 1
- Bedrooms
- 1
- Room type
- VILLA
- View / characteristic
- WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Room code: VIL.TR
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Broome Park
100
reviews shown
James
You are paying for the grounds and location to be honest. The nostalgia of the building and rooms is very classic. Grounds well kept.
Swimming pool no very well maintained and needs a lot of work in my view.
Staff are helpful and doing a great job. Friendly.
Parking at the front of the hotel is hit and miss so be prepared to park in the golf course carpark.
Swimming pool no very well maintained and needs a lot of work in my view.
Staff are helpful and doing a great job. Friendly.
Parking at the front of the hotel is hit and miss so be prepared to park in the golf course carpark.
JP
The exterior of the building is beautiful and creates a great first impression. Our room was a very good size and initially looked lovely; however, we did encounter a few issues during our stay.
The bathroom door would not close, and the privacy curtain in the bathroom was damaged, meaning it did not provide complete privacy.
One of the main reasons we booked this hotel was the advertised heated indoor swimming pool. Unfortunately, the pool was extremely cold and did not feel heated at all, which was very disappointing.
The restaurant food was excellent and was one of the highlights of our stay. However, the service could have been improved. We had to ask what drinks were available rather than being offered a menu, and despite requesting bread twice, it never arrived.
Overall, we had a pleasant stay, but it would have been significantly better if the facilities matched what was advertised—particularly the heated pool. We also felt that the photographs on the website presented a more polished impression than the reality, so our expectations were not fully met.
The bathroom door would not close, and the privacy curtain in the bathroom was damaged, meaning it did not provide complete privacy.
One of the main reasons we booked this hotel was the advertised heated indoor swimming pool. Unfortunately, the pool was extremely cold and did not feel heated at all, which was very disappointing.
The restaurant food was excellent and was one of the highlights of our stay. However, the service could have been improved. We had to ask what drinks were available rather than being offered a menu, and despite requesting bread twice, it never arrived.
Overall, we had a pleasant stay, but it would have been significantly better if the facilities matched what was advertised—particularly the heated pool. We also felt that the photographs on the website presented a more polished impression than the reality, so our expectations were not fully met.
Marc
We stayed one night and I have to say, the place is absolutely stunning.
Our Junior Suite, in one of the separate buildings, was beautiful. The vaulted wooden beam ceiling, huge bathroom with both a shower and bath, plus a separate dressing area, made it one of the most impressive hotel rooms we've stayed in recently. We even spent the evening watching a red moon from our window, which was a lovely end to the day.
Sadly, housekeeping really lets this hotel down. The bed was clean, but there was dust and cobwebs throughout the room. The radiator by the bath was covered in cobwebs, there was dust behind the door, and large cobwebs around the entrance where you insert your key. These are basic housekeeping jobs.
The same issue continued around the hotel. The building is magnificent, especially the impressive entrance ceiling, but even the beautifully carved staircase figures were covered in cobwebs. It's such a shame because this is a stunning property being let down by poor attention to detail.
Breakfast was excellent, but checkout was disappointing. We were greeted with a blunt \"Yes?\", handed over our key, and after confirming we'd already paid, were simply told, \"You can go.\" No smile, no \"Thank you,\" and no \"Hope you enjoyed your stay.\"
Overall, we'd definitely return because the hotel and room are beautiful. However, Broome Park really needs to improve its housekeeping and customer service. They're dropping the ball on the basics.
Our Junior Suite, in one of the separate buildings, was beautiful. The vaulted wooden beam ceiling, huge bathroom with both a shower and bath, plus a separate dressing area, made it one of the most impressive hotel rooms we've stayed in recently. We even spent the evening watching a red moon from our window, which was a lovely end to the day.
Sadly, housekeeping really lets this hotel down. The bed was clean, but there was dust and cobwebs throughout the room. The radiator by the bath was covered in cobwebs, there was dust behind the door, and large cobwebs around the entrance where you insert your key. These are basic housekeeping jobs.
The same issue continued around the hotel. The building is magnificent, especially the impressive entrance ceiling, but even the beautifully carved staircase figures were covered in cobwebs. It's such a shame because this is a stunning property being let down by poor attention to detail.
Breakfast was excellent, but checkout was disappointing. We were greeted with a blunt \"Yes?\", handed over our key, and after confirming we'd already paid, were simply told, \"You can go.\" No smile, no \"Thank you,\" and no \"Hope you enjoyed your stay.\"
Overall, we'd definitely return because the hotel and room are beautiful. However, Broome Park really needs to improve its housekeeping and customer service. They're dropping the ball on the basics.
Nigel
Staff were very friendly and efficient. Hotel and my room always looked clean and inviting. Meals were tasty and well presented.
If had to make a criticism it would be that there was no portable (temporary) air conditioning and the windows in my room (Charles 3rd) could not be opened. A large fan had thoughtfully been provided before my arrival but in the heatwave simply moved the hot air.
Bar and restaurant staff were excellent and despite seeming to be switching between roles at times, there was never much of a wait.
This was my first break in 2 1/2 years and was very relaxing. Would definitely visit again.
If had to make a criticism it would be that there was no portable (temporary) air conditioning and the windows in my room (Charles 3rd) could not be opened. A large fan had thoughtfully been provided before my arrival but in the heatwave simply moved the hot air.
Bar and restaurant staff were excellent and despite seeming to be switching between roles at times, there was never much of a wait.
This was my first break in 2 1/2 years and was very relaxing. Would definitely visit again.
Ezgi
Great spacious clean lodge. Beautiful grounds. Pool water was cold unfortunately.
Michael
Stunning property, great rooms, good bar, very nice staff. Highly recommended.
William
The English breakfast was good. We stayed at the Flint House. The room was sufficiently large and the bed comfortable. Had issues with the temperature in the room. Asked for the advertised space heater and was told they were all dispersed and none available. Also the water pressure to the toilet was very weak. However, even with these issues the stay was pleasant enough.
Chris
Room was amazing. Spacious
Large king bed
Large shower
Sofa
Small kitchen area with fridge
Very nice
Large king bed
Large shower
Sofa
Small kitchen area with fridge
Very nice
andrew
Second time staying at a woodland lodge.
Although looking a bit tired in places they are great value for money. Very spacious,in a lovely setting and with full amenities.
Although looking a bit tired in places they are great value for money. Very spacious,in a lovely setting and with full amenities.
Rachael
Room, staff, food all amazing. We were wowed on arrival!
Was a little disappointed with cleanliness of the bathroom, had been cleaneed but a few stray hairs lingering around that took the shine off. The pool was as expected- would really benefit from a refurb! Would return
Was a little disappointed with cleanliness of the bathroom, had been cleaneed but a few stray hairs lingering around that took the shine off. The pool was as expected- would really benefit from a refurb! Would return
Bill
A fantastic two nights stay was had recently at this lovely hotel for me and my Assistance Dog, Remi. The staff were wonderful, welcoming to us both and couldn’t do enough to make our stay a memorable experience. Thank you to all, names elude me but one I remember is Dom (front of house) The restaurant staff were also brilliant (I’ll make a point of naming them when I stay again in a couple of weeks time….have enjoyed so much I had to come back!!)
The rooms are excellent, clean, tidy with fantastic views (front or rear) the beds extremely comfortable and the silence is wonderful….makes for a great night’s sleep.
The bar is intimate, comfortable and a perfect place for a pre dinner drink as is the lounge area.
Only other review is for the Restaurant! The chef is fantastic….he/she happily adapts the menu (within reason) and the quality is spot on (this from me that was a Chef at the Goring Hotel!!) Breakfast is generally a buffet (hot and cold) with plenty of choice, good quality ingredients and perfect to start the day with.
All in all this is a gem in the Kent Countryside with historical relevance in its history.
Final note……I’m not a golfer or a swimmer!!! Both a golf course and indoor pool are available and am told (speaking to guests) both are ‘rather quite good’
The rooms are excellent, clean, tidy with fantastic views (front or rear) the beds extremely comfortable and the silence is wonderful….makes for a great night’s sleep.
The bar is intimate, comfortable and a perfect place for a pre dinner drink as is the lounge area.
Only other review is for the Restaurant! The chef is fantastic….he/she happily adapts the menu (within reason) and the quality is spot on (this from me that was a Chef at the Goring Hotel!!) Breakfast is generally a buffet (hot and cold) with plenty of choice, good quality ingredients and perfect to start the day with.
All in all this is a gem in the Kent Countryside with historical relevance in its history.
Final note……I’m not a golfer or a swimmer!!! Both a golf course and indoor pool are available and am told (speaking to guests) both are ‘rather quite good’
carol
Flint cottage part of hotel amazing, clean and spacious, bed so comfy and bath superb . Pool lovely too and had an excellent meal in the restaurant.
Will definitely be coming back.
Short trip to Canterbury made it an easy place to visit
Will definitely be coming back.
Short trip to Canterbury made it an easy place to visit
Beverley
Lovely place to spend the weekend. Beautiful buildings steeped in history. We stayed in the flint cottage which is separate from the main building, which was Lord Kitcheners temporary home while the main house was being renovated. The room was very pleasant, the bed was super comfortable. The only annoyance was there were bottles of shower gel, shampoo and conditioner in the shower but they were all empty.
We dined in the restaurant for evening and breakfast and afternoon tea and all the food was exceptional. The Cathedral is approximately 15 minute drive and well worth a visit with a good selection of nice shops also.
All in all a lovely weekend for us and I would have no hesitation in repeating the visit or recommending Broome Hall Park.
We dined in the restaurant for evening and breakfast and afternoon tea and all the food was exceptional. The Cathedral is approximately 15 minute drive and well worth a visit with a good selection of nice shops also.
All in all a lovely weekend for us and I would have no hesitation in repeating the visit or recommending Broome Hall Park.
Ruth
We had a ground floor room in flint cottage. The property lacked soundproofing as we were disturbed by the people in the room above us. The food was ok but if you are going to charge premium prices you need to use much better quality food.
Jarod
Good breakfast, the lodge was fantastic had everything we needed, the pool was cold & a disappointment, but everything else was amazing!
James
My second stay here and the experience both times has been very similar. It is a stunning building in beautiful grounds. Some of the staff are really nice but some really couldn't care less. On this trip the gentleman on breakfast just barked \"room number\" when I approached. He didn't offer me any tea or coffee either - although I heard him offer someone else some. Maybe he forgot or maybe he didn't like the look of me. I also had a problem with the automatic blinds. They are remote control - the remote control did not work. I reported it to the front desk and when I returned there was no update and they still didn't work. So no privacy. The room was spacious and pleasant to be in but some of the team members let this place down!
Yalda
We chose this hotel for our wedding anniversary and my husband’s birthday. Before our stay, I sent an email but received no response. When we arrived, we found out the hotel has no lift, so we had to carry our luggage upstairs ourselves — there were 60 steps.
The room was nice and clean. However, every time we used the hot water, there was a loud noise coming from the pipes.
On the third day, I asked for the room to be cleaned and noticed that the bed sheets had not been changed. On the fourth day, they still weren’t changed, which was a very negative and disappointing point.
The breakfast was fairly good and acceptable. However, I would not recommend this hotel to anyone.
The room was nice and clean. However, every time we used the hot water, there was a loud noise coming from the pipes.
On the third day, I asked for the room to be cleaned and noticed that the bed sheets had not been changed. On the fourth day, they still weren’t changed, which was a very negative and disappointing point.
The breakfast was fairly good and acceptable. However, I would not recommend this hotel to anyone.
Margaret
Rooms are stunning, clean and spacious. Unfortunately when I messaged about booking pool time, (which they advised) I did not receive a reply. Room service took a while to reply but were great when they did.
Sarah
The property was clean with some functional issues Shower glass not fixed and leaking onto the floor.Oven not heating up correctly all reported.Overall good value for money
Mark
Stayed in one of the lodges and found it very comfortable.
Gráinne
It wasn’t to our taste though maybe golfers love it. Very noisy toilet, bathroom lighting like an operating theatre, huge echoing bedroom and sitting room which ought to have felt luxurious but were without cosiness or amenities that women guests in particular might want, eg somewhere nice to sit and put makeup on. Grand without being comfortable.
Anthony
The room was clean but smelled very musty
vijay
The breakfast buffet was great the days it was available and the other day/2 it was a set menu with many options. A big thank you to Teagan who was very accommodating from before we stayed. She made sure everything was in order for our stay and she and her team were a godsend when collecting and dropping my mum off to our lodge cabin in the hotel buggy. This meant that she was mobile due to her walking disability. Overall it was a nice stay and lovely break. Looking forward to next year! Thanks to again to Teagan, Luke and the team.
Nicola
Clean room, friendly staff
David
Beautiful room , food ,staff & bar .. wonderful 😊
VALERIE
Property makes an great impression on arrival. Easy parking. Warm welcome at reception. Lovely decor. Comfy bed.
Even better if- noisy macerator from a nearby room disturbed our morning!
Even better if- noisy macerator from a nearby room disturbed our morning!
Despina
The staff were lovely and helpful. The interior is neglected and rooms/bathrooms are not up to date despite the attempt to make them look like that. So not a comfortable stay. There were no proper side tables in our bedroom, the heating was provided by an electric heater which made the atmosphere very dry. Bathroom was a bad design without much space to put things.
Penny
accommodating, spotless, great customer service
Gary
We stayed at Broome Park for my mums 70th birthday. They stayed in one of the junior suites which they loved, whilst the rest of us stayed in the lodges on site. We had 23 of us there and Jo in the events team was kind enough to sort us a private dining room for our evening meal which was perfect and also meant the kids could have a bit of space without disturbing anyone else. The hotel was great value for money and had some lovely features and decor. The staff were all very kind and helpful. The lodges were very spacious and had everything you would need for a short stay. A few of our group also had spa treatments and all loved their hot stone treatments and massages. Overall a great value break and a hidden gem of a venue, complimented by great staff.
James
Our room was amazing very spacious lots of nice details of the period of the building. Very quiet. All the staff are very friendly made our stay even better. This is our second time here we was here in 2022. Most of the rooms since than have been renovated.
Stefan
Staff support lacking and venue feels dated.
Mike
We stayed at Broome Park two summers ago.
It was good.
That memory did a lot of heavy lifting for this booking.
It should not have bothered.
This festive break lodge felt like somewhere maintenance had stopped visiting and housekeeping had stopped caring.
The lodge was dirty and dusty.
Someone else’s beard trimmings were still decorating the shower tiles.
That was the opening act.
Screws were hanging out of door handles.
Furniture was chipped and scarred.
Drill holes had been left behind, unfinished, like a half abandoned DIY experiment.
The toilet roll holder was broken.
Even the bathroom sign was stuck on wonky, which takes either indifference or quiet defiance.
The lounge TV had no signal.
The bedroom TV had no remote.
Between them, they formed a touching tribute to things that almost work.
Everything felt tired.
Unloved.
Actively ignored.
The ESPA toiletries we remembered have gone.
They have been replaced with cheap hand pumped bottles that whisper cost saving and shout don’t bother.
This was not bad luck.
It was a pattern.
If this is the new standard, it would have been useful to say so upfront.
Standards do not slip overnight.
They slide when no one is watching.
A festive break on the way to Paris.
Instead, a masterclass in lowered expectations.
It was good.
That memory did a lot of heavy lifting for this booking.
It should not have bothered.
This festive break lodge felt like somewhere maintenance had stopped visiting and housekeeping had stopped caring.
The lodge was dirty and dusty.
Someone else’s beard trimmings were still decorating the shower tiles.
That was the opening act.
Screws were hanging out of door handles.
Furniture was chipped and scarred.
Drill holes had been left behind, unfinished, like a half abandoned DIY experiment.
The toilet roll holder was broken.
Even the bathroom sign was stuck on wonky, which takes either indifference or quiet defiance.
The lounge TV had no signal.
The bedroom TV had no remote.
Between them, they formed a touching tribute to things that almost work.
Everything felt tired.
Unloved.
Actively ignored.
The ESPA toiletries we remembered have gone.
They have been replaced with cheap hand pumped bottles that whisper cost saving and shout don’t bother.
This was not bad luck.
It was a pattern.
If this is the new standard, it would have been useful to say so upfront.
Standards do not slip overnight.
They slide when no one is watching.
A festive break on the way to Paris.
Instead, a masterclass in lowered expectations.
Damon
Beautiful place to stay.
Peter
The room was spacious and warm and we received a fantastic reception from Freda. The breakfast was amazing and all the staff were friendly to us throughout. The main hall looked amazing with its festive decor.
Thomas
Main room is very impressive. Upgraded room was huge
Amy
All staff very polite. Spacious room. Fire on the go which was nice on welcome. Food lovely.
Frederick
Clean room and great size
Mandy
Beautiful hotel and surrounding area.
Terry
What a superb hotel. Beautiful setting. Lots of room. Pool to ourselves. Fantastic breakfast. Had car troubles and the hotel went over and above to help out. Will stay again and recommend to all.
Joe
Very friendly staff
Keely
Fabulous!
Kerry
Beautiful place
Michelle
Setting is beautiful. Hotel is stunning. Room was extemely spacious and bed was really comfortable.
Staff attentive and accomodating.
Staff attentive and accomodating.
Wayne
Booked a lodge for my partners 40th and the tv remote batteries were held in with tape, a kitchen drawer collapsed where the carcass was broken, the main bathroom door lock broken resulting in me being stuck inside for 20 minutes and the fan supplied started smoking and burning and
Andrew
Great venue big rooms good location chalet is a bit dated
E C
Four out of five
Staff very pleasant and helpful.
Menu somewhat eclectic, and not necessarily what one would expect from a hotel restaurant, but food was of good standard .
Originally we were given a lodge with disabled wet room rather than a family bathroom, so had to be assigned another lodge.
Lodges are in a wonderfully peaceful woodland setting, a short walk from main building. The Lodge itself was cosy and spacious but several amenities are missing or not working. Eg no drawer space in twin room, boiler/heating couldnt be adjusted. Individually these were not big issues, but collectively it prevents being able to give a 5 star review. We would come here again, but would hope these issues were resolved to make for a more seamless experience.
Menu somewhat eclectic, and not necessarily what one would expect from a hotel restaurant, but food was of good standard .
Originally we were given a lodge with disabled wet room rather than a family bathroom, so had to be assigned another lodge.
Lodges are in a wonderfully peaceful woodland setting, a short walk from main building. The Lodge itself was cosy and spacious but several amenities are missing or not working. Eg no drawer space in twin room, boiler/heating couldnt be adjusted. Individually these were not big issues, but collectively it prevents being able to give a 5 star review. We would come here again, but would hope these issues were resolved to make for a more seamless experience.
Neil
Weekend away
What a beautiful old hotel with so much character would highly recommend us stay
Jill
We stayed for two nights, the stairs didn’t get hoovered, confetti from the wedding was visible.
Bedroom carpet was stained, the dining chairs were covered in stains, breakfast was below average. Shame for the price we paid, we were expecting better.
Bedroom carpet was stained, the dining chairs were covered in stains, breakfast was below average. Shame for the price we paid, we were expecting better.
charles white
Could be so much better
This hotel has the potential to be a really superb place but it needs considerable investment. A pity really. The room was generally clean and in good condition. The shower was blocked but staff sorted it out quickly. The toilet was a saniflo type ughhh noisy !! Wasn’t offered any tea or coffee at breakfast and we only figured out the location of the cooked foods after hearing another couple discussing it at a nearby table. We had to ask if tea was included at the end of the meal and it was finally provided. The chandelier in the breakfast room is absolutely filthy. It would transform the room if that was cleaned…not a difficult job. The paint on the window frames was peeling away. Just a shame as the hotel could be do much better. Reception staff were ok.
Atsuko
Lovely stop before the Continental trip.
We stayed here at the cottage last year, enjoyed the stay very much and therefore returned here for the 2nd time. We didn’t eat or used the swimming pool last time. So it was a nice additional experience this time. The staff were all very helpful and polite and we were not disappointed at al.
Robert
Overnight stay
Smooth check-in process and room was clean and made up when we arrived. Afternoon tea was very good along with the service provided. Dinner experience was also good and staff were friendly and helpful.
Derek
First class great improvement
Since last here good experience
Since last here good experience
Gary
Amazing place
Just an amazing place. This morning.
Laura
Would recommend lovely place to stay
Friendly staff, gorgeous room, lovely food. Pool area a bit small needs a makeover.
Tina
Tina
Food was lovely room was lovely and wanted to take the bed home
Verified traveler
Lovely location, amazing rooms, average service
The setting, the gardens, the grand communal spaces and the rooms were fantastic. The service and food was average at best. After an amazing welcome reception it just didn't live up to the price - the bar was constantly understocked or out of drinks, no towels for the pool, poor service at both dinner and breakfast - attitude of staff ranged from exceptional to bored and seemingly irritated by the guests, so it was hit and miss. The food and drinks were fine but overpriced for what we got. It was a shame because the hotel itself is amazing...we would consider staying again, but we wouldn't bother paying for dinner or breakfast and go into Canterbury instead.
Zoe
Exceeded our expectations. Lovely lodge for the family and were able to have a swim in the evening. Beautiful setting and staff were so helpful and friendly
Heidi
We stayed in one of the lodges which had a great layout and were great for our family however they are in need of an update and refurb.
They were tired looking and needed to be cleaned better. There was damp in the bathrooms and the blind was broken.
Lovely setting in the country and the main hotel was grand however the pool and changing rooms were in desperate need of updating.
Great location to Canterbury and the coast.
They were tired looking and needed to be cleaned better. There was damp in the bathrooms and the blind was broken.
Lovely setting in the country and the main hotel was grand however the pool and changing rooms were in desperate need of updating.
Great location to Canterbury and the coast.
Heather
One night stop
Beautiful, last minute stay with comfy beds and spacious cabin in the woods. Would stay here again.
Lee Michael
Staff were amazing about my disabled daughter and helped us no end. Lovely place, lovely people. Also, I left a T-shirt and the posted it back straight away 👍
Andy
Lovely spacious hotel. Our room looked newly renovated and really surprised by the size. We also had our dog with us. Was great with her as well could eat in the bar area.
Grounds of the hotel were also excellent for walking. Obviously helped with it being with a golf course so lots of space but nice walks in fields surrounding also and well layed out paths.
Grounds of the hotel were also excellent for walking. Obviously helped with it being with a golf course so lots of space but nice walks in fields surrounding also and well layed out paths.
Katherine
The staff was so nice and supportive - two young men with blond hair in particular -
Peter
Loveley hotel in a fabulous setting with great staff
Lucy
Had a beautiful stay, room was large and comfortable with beautiful view, staff were friendly and helpful, surroundings lovely, perfect place to stay
James
All good, thanks
Mechelle
I imagine the maintenance of such a huge area is rather difficult; the lodge we stayed in (12) was rather dated with lots of dirty old cobwebs around the window frames, etc. We couldn't use the table outside as it was covered in dirt and bird poo. However, we were only there one night so we made the most of it and had a great time.
Amanda
There was a slight issue with our chalet booking but Caroline on reception quickly resolved the problem. Caroline's help was very much appreciated.
Stephen
A lesson in how to handle an upset client properly
A mess with the booking was mitigated with a complimentary meal, superb services
kirsty
Beautiful but could be better.
A very beautiful and historic hotel. The staff were pleasant enough but most forced their smiles, I felt a bit inconvenient for them and less they could do the better.
The room was lovely and spacious and offered everything you may need other than a large mirror. There were tea and coffee facilities in the room but I was surprised by the cheap brands they offered.
Breakfast was nice and a very good choice.
You park your car in front of the hotel so no real parking spots.
I did enjoy our stay but for a grand golf hotel they could certainly work on a few things to make it better.
The room was lovely and spacious and offered everything you may need other than a large mirror. There were tea and coffee facilities in the room but I was surprised by the cheap brands they offered.
Breakfast was nice and a very good choice.
You park your car in front of the hotel so no real parking spots.
I did enjoy our stay but for a grand golf hotel they could certainly work on a few things to make it better.
Michal
It could be cleaner. Equipment dated and kettle dirty. Restaurant average and my son ordered pancakes for breakfast, which were disappointing...Staff nice, but slow. I think Broomhouse hotel seen better days.
Laura
Beautiful country manor in the woods. Peaceful surroundings. We stayed in a cottage lodge for a group of 4 adults. It was spacious and well appointed amenities. Very clean. The washer/dryer were handy to was clothes halfway through our 2 week vacation. Would definitely stay again
Robert
Need some tlc
naomi
Had a great stay here. Property was lovely. Swimming pool was a bonus for the children
Austin R
The hotel was tired and looked like it needed investment to bring it back to life…..the range of food offered was not enough and not good enough for the prices paid…we this is a perfect example of under investment in a superb location.
We think great food gets noticed and word travels quickly …get the food right and funds will come to improve and upgrade ….an opportunity for someone with the money to invest….great food at a price people are prepared to pay.
We think great food gets noticed and word travels quickly …get the food right and funds will come to improve and upgrade ….an opportunity for someone with the money to invest….great food at a price people are prepared to pay.
Ing Soo
Nice stay beautiful environment
Not much interaction with the hotel management.
Anyway. Lovely stay comfy lodge
Amenities inside lodge complete
Anyway. Lovely stay comfy lodge
Amenities inside lodge complete
Julia
Beautiful location, gorgeous looking house. Large bedroom and bathroom with a great view. The barman (blonde hair) sorry didn't catch his name was excellent very friendly, and nothing too much trouble. Food well presented and delicious, lady chef very nice friendly and well travelled. Lovely chatting to her. On the down side house keeping very lacking in fact non existent! Beds were not made on any of the 3 days we were there, no replenished towels, tea replacement etc. On the evening of the second night we did mention this and vouchers for 5 free drinks were given in compensation. However I would have expected house keeping in a hotel of this standard. Free drinks were appreciated. This is why only 4 stars given.
Liz
Lovely room, especially the deluxe. The grounds are well maintained and it’s amazing waking up with such a lovely view.
Keely
Stayed here for daughter's wedding and we rented 10 lodges between us. Ideal setting as all close together and was great for all the family to be together. Lodges lovely and adequately sleep 6, however some are very dark and some at top of a steep hill. We stayed in number 2 which was lovely, very bright and had a nice bit of garden for kids to run about in, however some further up do not have this facility and are darker as big trees very close by. I would definitely stay again.
Stacey
Very enjoyable stay. Great fitness facilities
Lisa
It was all ok - clean and spacious. We were lodge 10 which is very dark. In places it looks tired. The door shelf for milk etc in the fridge was broken and we had to ask for basic items like a cloth/sponge and tea towel to be there. The TVs were very basic and WiFi very slow.
Cheryl
It was a beautiful venue and lodge. Albeit very tired the TVs didnt work in the apartment. A fewnof our family rented apartments for a wedding and none of the TVs workednin any apartments. Ine oven didnt work. Lodge 9 the bioler made a loud noise frequently throughout the night. Such a shame as there is the recipe for everything else to be perfect.
Dennis
A three night stay in Lodge 9 was really brilliant! It was secluded in a lovely woodland area. The lodge was very spacious with very impressive en-suite and bathroom. The swift local bus service at the main gates allowed us to visit Canterbury and Folkestone without the hassle of parking.
The facilities for tennis, table tennis, snooker and putting ensured we were kept busy. The only slight disappointment was the pool was quite small and shallow.
The facilities for tennis, table tennis, snooker and putting ensured we were kept busy. The only slight disappointment was the pool was quite small and shallow.
Nick
Nice stop off on the way to Dover
John
Reception staff v helpful.
I booked a four poster room as this was all that was available.
The building is rambling due to its age but bedroom was comfortable with great views.
I booked a four poster room as this was all that was available.
The building is rambling due to its age but bedroom was comfortable with great views.
Nick
Amazing looking, Staff were lovely, Not what I would dirty but with a closer look, not the cleanest.
Sat in the breakfast room the wall was stained with coffee and the beautiful windows defo needed a scrub and tidy, Bathroom if room had the odd sign of previous guests.
Grandeur of the place A1 and the grounds exceptional, lovely staff.
Sat in the breakfast room the wall was stained with coffee and the beautiful windows defo needed a scrub and tidy, Bathroom if room had the odd sign of previous guests.
Grandeur of the place A1 and the grounds exceptional, lovely staff.
Ravinder
Great stay.
Beautiful building and decor. Very historic, great breakfast. Very good service and nice staff. The only.minor issues would be that our room didnt have mixer taps on washbasin but i guess thats prt of the heirtage look. The mattress in my room caused me to constantly roll to the middle of bed so obviously worn unevenly so perhaps they need to flip the mattresses around every few month. Swimming pool.was good, just wished it had a sauna even if a small.one as pool was not busy.
Overall an excellent stay, extremely good value for money. Would definitely recommend.
Overall an excellent stay, extremely good value for money. Would definitely recommend.
Alison
We had a lodge for one night ,it was clean and a good size for all of us .It was a little dated and the sofa bed was not the most comfortable.
The receptionist in the main building was friendly and helpful ,cant fault him at all.
Nice area ,nice place to stay for a short break. You need transport to get around as its not in walking distance of anywhere ,hence the peacefulness of the place .
The receptionist in the main building was friendly and helpful ,cant fault him at all.
Nice area ,nice place to stay for a short break. You need transport to get around as its not in walking distance of anywhere ,hence the peacefulness of the place .
Darci
Classy stay!
This was quite the stay! Luxurious building that was classy and beautiful. It looked like a castle on the outside. Inside was spectacular with solid wood molding and gorgeous decor. Our room was huge! The beds were very comfortable and the decor was grand. The views were also spectacular. We didn’t utilize the restaurant but did enjoy a late night drink at the bar. My husband worked out in the gym and enjoyed a brand new rower. The area is remote and the WiFi was spotty but the stay was spectacular.
Verified traveler
The cabins are wonderful!
We stayed in one of the “cabins” on the estate and really, it was more house! It was great! Lots of room and amenities and location was near to everything we where seeing.
Angela
Sumptious
Beautiful hotel in lovely parkland
Jéssica
Beautiful rooms and hotel area
Anthony Joseph
History of Hotel, location
Nicola
Excellent
Elise
The Broome Park hotel is a wonderful place. We thoroughly enjoyed our stay there. We relaxed and unwound enjoying the walking paths, spa, and pool. The golf course looks amazing but another time.
christopher
Good hotel with ujusual check out timings
A lovely classic hotel with grounds. Nice breakfast if a little restricted, and lovely bar food, plus a useful and easy car charger. Pool a little on the cool side and limited changing sreas. I couldnt get the showers to get warm. Bedroom very comfy, though i couldnt understand the reasoning behind check-out by 10am but breakfast till 1030. I did try and arrange a slightly later check out to match the breakfast timings, but was told i would be charged extra, which on top of the room price seemed a bit silly.
lynns
The room very comfortable and love the size. Bigger than normal. Bed is very comfortable. View are amazing. Looking over a golf course. Breakfast was good. Hot and cold choices. Easy check in.
Chloe
Anniversary Mini Break
While breakfast service had been ransacked by a 12 top turn up, staff were friendly and helpful, apologetic where needed and we have no complaints about the room, service or other food we ordered. Pleasant stay in beautiful surrounds!
Verified traveler
Beautiful hotel - we had a great stay. Staff were brilliant and the restaurant and food were fantastic
Shame the pool isn’t heated as it meant we couldn’t use it for long
Lodge was good but sofas worn out and grubby
Shame the pool isn’t heated as it meant we couldn’t use it for long
Lodge was good but sofas worn out and grubby
Hannah
Lovely
Really lovely place to stay. The view from our bedroom was beautiful (well-manicured golf course) and our bathroom was brand new. Our room was clearly well sound-proofed as we didnt hear a thing when we were in our room (Kimberley). Service was kind and polite. There is no sauna anymore but there is a swimming pool. Decent breakfast. Only slight issue was we noticed an electric socket was a bit loose, other than that couldnt have faulted the stay.
Roger
Enjoyed Our Stay !
Overall we enjoyed our 3 night stay at the Broome Park Hotel. There were certainly more pluses than minuses !!
The Staff were great, particularly Caroline on reception and Emily D and Sara in the Restaurant who all went that extra mile to make our stay a pleasant experience.
Food was good, although the limited Menu didn’t change !
It was the small things that were most disappointing:
Very little practical storage space in the room.
Power sockets not in the best room positions.
Only 2 coat hangers in the room, although Caroline did obtain some more for us.
No lift as it was a Grade 1 listed building - not made clear when booking !
Our room was also changed and we found ourselves having tackle 4 flights of stairs ! Which my Wife found difficult !
The Hotel is full of character and set in a lovely location, with Golf and Spa facilities close at hand and within close distance to Canterbury.
Despite the minor negatives, we would certainly recommend Broome Park for a country break !
The Staff were great, particularly Caroline on reception and Emily D and Sara in the Restaurant who all went that extra mile to make our stay a pleasant experience.
Food was good, although the limited Menu didn’t change !
It was the small things that were most disappointing:
Very little practical storage space in the room.
Power sockets not in the best room positions.
Only 2 coat hangers in the room, although Caroline did obtain some more for us.
No lift as it was a Grade 1 listed building - not made clear when booking !
Our room was also changed and we found ourselves having tackle 4 flights of stairs ! Which my Wife found difficult !
The Hotel is full of character and set in a lovely location, with Golf and Spa facilities close at hand and within close distance to Canterbury.
Despite the minor negatives, we would certainly recommend Broome Park for a country break !
Location & surroundings
Broome Park
Broome Park Hotel, Canterbury Rd, 0, Canterbury, United Kingdom
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