Name: ABode Canterbury
Address: High Street, 30-33, Canterbury, CT1 2RX, GB

8/10

Excellent

24 Jul 2026

Gary

The hotel itself was fine and the staff were lovely. The continental breakfast choice restrictions were bizarre and unnecessary. For instance, getting a fruit dish, you had to pay extra for toast. A broader buffet would be more normal and less confusing. If you stay for one night, it means leaving with a far from great lasting memory.

8/10

Excellent

24 Jul 2026

Sumera

Great location and friendly staff. The lounge room was lovely. The AC wasn't consistently cold in the night. The bathroom was a little outdated but clean.

Friends

10/10

Exceptional

23 Jul 2026

Peter

All the staff excelled during our stay, all were very friendly, pleasant and polite!!!
Although I rate this hotel 5*i think the management keep an eye on condition as I thought areas of the bath were starting to look tired. That said it was really clean, with a good shower and plenty of hot water.
A spacious bedroom with large comfortable bed. The room was well appointed, complimented by good towels and robes.
Continental Breakfast was ample, and the restaurant was extremely clean as were the bar lobby and corridors.
My wife and I never found any fault with the hotel, and although our first stay I’m sure it won’t be our last.
For a hotel on Canterbury High Street it is definitely value for money.

8/10

Excellent

21 Jul 2026

Annemarie

Clean room with a good bed. Very good location.
The fitness was not clean.

Partner

8/10

Excellent

20 Jul 2026

Sam

Attentive staff.

Partner

8/10

Excellent

19 Jul 2026

Danielle

Great location, friendly staff. Just way too hot and no ability to get air in the room- air con or fresh air from outside.

Partner

10/10

Exceptional

19 Jul 2026

Andrea

This beautiful hotel is centrally located in Canterbury, close to all amenities, cathedral, theatre, restaurants, train station, hotel is beautiful and clean and staff very attentive, we will be back

Partner

10/10

Exceptional

17 Jul 2026

Melissa-Jane

Perfect location if you are wanting to explore Canterbury. Close to the Canterbury West Station and right in the middle of the historical and walled part of Canterbury.

6/10

Pleasant

16 Jul 2026

Michelle

Great location staff very friendly and helpful
Rooms need updating

Partner

6/10

Pleasant

15 Jul 2026

Melissa

It was a unique old hotel with many quirks. The bed was comfy and housecleaning did a great job. My beef was in the lighting and the glass entry to the bathroom, which is very problematic at night when the lights are off. In order to see where you are going a light needs to be on and the light above the closet and under the step were too bright to be left on. So if you do not want to wake your partner it needs to be on or you need to get to the room door to put on the bathroom light. One could easily walk into the glass by accident that is in front of the tub. We were there for three night. You need more storage ( drawers for clothing ). Reception staff was good.

Partner

8/10

Excellent

15 Jul 2026

Daniel

Room was spacious, decor of room probably needed maintaining a little better. Staff incredibly friendly and helpful. Ideal location if you want to enjoy Canterbury nightlife.

Partner

6/10

Pleasant

13 Jul 2026

Rachel

When we booked, it didn’t seem clear that there was only a specific type of room we could book to bring a dog. I was messaged after booking and was asked to pay a bit extra for a different room. When we arrived we also were asked to pay a fee for bringing the dog with us.

If you are sensitive to light you will need to bring an eye covering as the room was illuminated by light coming from the hallway and the edges of the curtains. Also, the bed was soft.

We had dinner here, which included chicken breast from the “large plates” section of the menu - a lone chicken breast for £20.

The staff were kind but overstretched. When we had breakfast, the event took about two hours. We really needed to get going but were waiting for our order.
As we had a dog with us, we were informed at breakfast that we couldn’t enter the restaurant area and were asked to sit in the bar, which was unstaffed. Later, someone came to take our order, but we hadn’t seen a menu. When our food arrived, it was the wrong order. We had to go into the restaurant three times to find out where our food was. Luckily I was with my wife, as I don’t know how this could have been done on my own with a dog. Drinks were also self-serve, which would have been impossible if I was alone with my dog. Eventually we got our breakfast after 2 hours and took it straight up to our room as we had to leave.

Partner

6/10

Pleasant

12 Jul 2026

Jane

Great location, but the room was very tired and shabby. Poor quality finish and in need of updating.

Partner

10/10

Exceptional

12 Jul 2026

LiAnne

This was a lovely hotel extremely well-situated close to the center of old town in Canterbury, no more than a 5-minute walk to the cathedral, and with a small market conveniently located next door. The staff were wonderful, and the room couldn't be beat. I ended up in the top floor suite, with a comfy living room, lovely bathroom, and wonderful bed and bedroom. I was traveling solo, but there was ample room in the suite for several people to gather and relax. (There were even some board games!) My absolute favorite part was the private balcony, which had plenty of seating and wonderful views of the cathedral and city. Having breakfast in the hotel was a convenient option, although I would suggest ordering hot items a la carte off the menu instead of paying for the breakfast-included rate. (Although it wasn't expensive, I wasn't able to substitute it for my preferred breakfast.) All in all, this hotel was an extremely comfortable and convenient place to stay, and I would absolutely stay here again!

Self

10/10

Exceptional

09 Jul 2026

Ian

Great place to stay in central Canterbury.

Self

8/10

Excellent

09 Jul 2026

Wakeman

Would like to have a fridge in the room to keep water and drinks cool and aircon was set and could not
Be changed in a heat wave not ideal otherwise was great stay.

Partner

8/10

Excellent

07 Jul 2026

Stephen

Great location for the centre of Canterbury and access to the cathedral, shops and green spaces. Air-conditioning in room a bit noisy, but otherwise room met our needs. Ideally a coffee machine in the room would be better and a mini-bar. What we didn't like was the fact that we had booked a continental breakfast, but you could only order one item from a menu, and coffee/juice and the buffet offered was only cereal and fruit. Not sure how this is continental as would have expected pastries/croissants, yoghurt, meats/cheeses etc.

Partner

10/10

Exceptional

07 Jul 2026

Erica

Great location. 5 min walk to every place you’d want to visit. Great A/C. Spacious room. Helpful staff. I’d definitely stay here again. Only negative is the included breakfast is very light.

Partner

10/10

Exceptional

06 Jul 2026

Marie

Perfect position lovely hotel

Partner

10/10

Exceptional

06 Jul 2026

MARIA KAREN

Contemporary clean and airy room with comfortable beds and very helpful staff.
Excellent breakfast.

Friends_and_family Friends

6/10

Pleasant

05 Jul 2026

Donna

I stay for my husband’s birthday treat, however when we arrived you only had 1 person on check in and the que was out the door so we stood there for 30 minutes waiting, to then get in our room and find no plug for the bath, my husband hit his head twice once in the shower and bedroom as the room had a tilt (wasn’t any mind your head signs) breakfast was advised as a continental however we got 1 bit of toast and a croissant, overall not a great stay.

Partner

8/10

Excellent

02 Jul 2026

Veronika

Location is the best, very unique hotel, friendly staff

Partner

6/10

Pleasant

28 Jun 2026

Paul

The hotel was nice but was just disappointed with the room, the toilet seat was broken as was a shower control. Using the shower and toilet would have been fine if I was 5 foot high and they were both positioned close to the sloping ceiling. We were there just for a night as we were attending an event so had minimal time to raise our concerns at reception. However, our stay was during the hot evening spell and the air conditioning was a life saver. Overall just felt the room was over priced

Partner

8/10

Excellent

28 Jun 2026

Martyn

Nice room but bit noisy looking on high street with vehicles and drunks playing music opposite for a while - as no double glazing / sound proofing. Air conditioning unit leaked water onto table and wet belongings but managed to dry out overnight. Breakfast was okay but continental and not much choice and no ham / cheese / pastries as would be expected. Extra charge for cooked English breakfast / Eggs Royale etc at £10 was too much - we were only charged extra £3 for this at a 5 star hotel we stayed at after this…. Parking at £25 per night is way too expensive and used castle street parking for only £29 fo 2 days there.

Partner

10/10

Exceptional

27 Jun 2026

David

Great location in the heart of the city. Lovely clean room with air conditioning which was a pleas given the heat in June!

Self

4/10

Poor

26 Jun 2026

Kevin

Im going to start with the positive note then get to the other stuff. It is bang in the middle of the town (so not much parking) everything is walking distance and in that regard it was good a few mins from the cathedral and plenty of places to eat.
Now the rest.
After a 3 hour drive in the heat we got there absolutely shattered and all i wanted was to get to the bar and have a cold drink, oh no no. What I wasn't told was the car park they have was tiny, also bare in mind i had even called them before hand and asked about the parking all they said was its first come first served (i didn\"t realise what that meant until I saw the parking), a tiny car park in a small alley which cars can barley get into (fyi the parking was £50 for 2 nights). I waited at the gate for 20mins as the receptionist was on his own and didn't get a chance to let me in. We get to the reception and checked in, the staff didn't seem to be bothered or apologetic about me waiting.
We got to the room (average at best) and fyi we paid 150 a night. The sink hadn't been cleaned as I could see water marks for glasses, the sink got blocked on the second night and they have no maintenance service at night, oh also they don't have fridges in the room ( for £150 a night lol). At check out we weren't even asked about our stay or visit.
Disappointed- Not worth it at all, other places ive paid a lot less for a lot more. Avoid this !!!! Please don't waste your money. I blooming did. 😒

Partner

6/10

Pleasant

25 Jun 2026

Robert

Overall, I had a pleasant stay. The hotel is very well located, with everything in Canterbury within easy walking distance. The rooms and some of the public areas are starting to feel a little dated, but if you can get a good deal on the price, it’s definitely worth considering.

The breakfast was good, and the staff were friendly, welcoming, and helpful throughout my stay. Overall, a good hotel in a great location, especially if you can book it at the right price.

Partner

8/10

Excellent

23 Jun 2026

Charlotte

Staff are very friendly and accomodating. Room was clean and confortable. Location was perfect for shopping, meal out and theatre.

Partner

6/10

Pleasant

22 Jun 2026

Keith

No water at all one morning, told to wait until 9.00-10.00 for maintenance, interfered with our plans , no apologies

Partner

10/10

Exceptional

20 Jun 2026

Stuart

Great hotel in a perfectl city centre location . Dont choose the breakfast option as an extra not worth the money

Business

6/10

Pleasant

14 Jun 2026

Karin

Right in the centre, it was convenient but it was very loud - a pub and car park right outside the window.

Friends

10/10

Exceptional

13 Jun 2026

Fiona

Lovely stay

Partner

10/10

Exceptional

13 Jun 2026

Janis

Really nice hotel, excellent location for food and drinks.

Business

10/10

Exceptional

13 Jun 2026

Janis

Excellent location, clean rooms

Business

8/10

Excellent

12 Jun 2026

Andre

Location is great. Parking very difficult when available, in 3 days parking was available on first day only and access is difficult. Parking at the castle street parking was easier. Breakfast was very limited.

Partner

8/10

Excellent

11 Jun 2026

Carolyn

We really enjoyed our stay at Abode Canterbury. It is in an excellent location, right in the center of the old town, just across from the Cathedral. My room was clean, the bed was very comfortable and the room was quiet. The staff were friendly and helpful. The only complaint I have is that the \"included\" breakfast was just dry cereal and fruit plus toast, oatmeal or a croissant. All carbs. It would have been nice to have had yogurt or something that offered a little protein. Otherwise it is a really nice place to stay.

Partner

8/10

Excellent

06 Jun 2026

Lindsey

The staff at this hotel were very helpful and friendly. Location was 10/10.
Food was amazing and atmosphere was lovely.
Fire alarm went off at 4am but that was the only thing that let the trip down.
I would stay here again 100%

Friends_and_family Friends

10/10

Exceptional

03 Jun 2026

Kim

Fabulous stay, good location.

Partner

4/10

Poor

01 Jun 2026

dean

Great location, disappointing stay (Room 129)
The hotel is in a fantastic location right on the High Street and looks lovely from the outside. The bar area is nice, and the staff were friendly and welcoming on arrival.
However, the experience quickly became underwhelming. The hotel feels tired throughout, stairs and carpets need refurbishing, and the lift is very small and dated. While it’s an older building, it lacks upkeep.

We stayed in Room 129, which was bland and lacked character, with plain décor. The carpets needed cleaning, especially in corners. The bathroom was small and a bit dingy. The bed was extremely soft and uncomfortable, with an uneven feel. The TV was mounted crooked, and the curtains didn’t block out light properly. The net curtain looked grey and unclean.

Breakfast was the biggest disappointment. Aside from self-service coffee and cereal, everything (even toast) had to be ordered, leading to delays and a frustrating experience, one of the worst hotel breakfasts I’ve had.

Overall, while the staff were pleasant and the location is excellent, the hotel feels worn and didn’t meet expectations. Unfortunately, I wouldn’t return.

Partner

8/10

Excellent

30 May 2026

Peter

Central position. Breakfast dissapointing.

Partner

10/10

Exceptional

17 May 2026

Yann

Amazing

Self

6/10

Pleasant

17 May 2026

Alice

Room had mould and not very clean. Paid for bed and breakfast but we had to leave early and they couldn’t provide breakfast, again tried to charge us again on the way out. Music was blasting all night and got no sleep.

Partner

2/10

Poor

10 May 2026

Bradley

We had no hot water in our room so couldn’t use the bath or shower, the air conditioning unit did not work and the room wasn’t well cleaned. I have to say that after speaking with the staff at the hotel they were very helpful and did offer a refund for the affected night, but we did check out a night early to find a different hotel as the problems weren’t resolved and a new room couldn’t be offered due to it being fully booked. It’s quite run down and was a disappointment, we expected it to be nicer than it was and definitely expected the basic things like hot water to work. It is in a great location, right in the center of everything and good for a night but if you’re looking for something more romantic for say an anniversary then I would probably avoid. It’s a shame as it could be much nicer if it had a bit of TLC.

Partner

10/10

Exceptional

06 May 2026

Cornelia

Great Location, on the high street.

10/10

Exceptional

04 May 2026

Atanaska

Not Applicable

Self

10/10

Exceptional

02 May 2026

Derek

Nicely located in town centre. Clean and modern inside, whilst still keeping to the old features of the interior

4/10

Poor

26 Apr 2026

Wan Hei

Generally the standard of hygiene could be improved dramatically , just very dusty and dirty in certain areas. They just need to hoover the carpet more.

We had a blocked sink and the water wasn’t very warm despite setting to maximum. I understand other guests had similar issues.

Positives were - very friendly staff, comfy bed and oreo snacks were nice

Partner

8/10

Excellent

23 Apr 2026

Peter

The hotel is comfortable , staff attentive and the room was spacious and quiet. I bought and paid in advance for a continental breakfast which I assumed would be a bit more than one bowl of oats, an orange juice and a coffee. Any refills were charged extra as were fruit, toast or croissants. It all seemed a bit mean and I don’t think anyone from ‘the continent ‘ would have recognised this as being ‘normal’.

Self

10/10

Exceptional

09 Apr 2026

Sahil

Great location and clean rooms. Perfect for a short stay.

Partner

8/10

Excellent

07 Apr 2026

Charlotte

Staff were friendly and room was clean and comfortable.

Partner

10/10

Exceptional

07 Apr 2026

Brenda

Restaurant food on premise was delicious. Staff were kind and considerate. Bags conveniently and securely stored while exploring the city.

Friends

4/10

Poor

06 Apr 2026

Ruth

The 'continental breakfast' was a mean offering. You're allowed to choose one item from a list, plus juice and coffee. 'Seasonal Fruits' consisted of a choice between an orange or a pear. Refills are charged as extras!! Appalling!

Partner

8/10

Excellent

06 Apr 2026

Michelle

Lovely stay, friendly staff. Comfortable stay with all that you need in a great location. Only one little moan that the Breakfast menu pricing is a little miss leading

Partner

10/10

Exceptional

03 Apr 2026

Geoffrey

Rooms had plenty of space and very clean

Partner

10/10

Exceptional

01 Apr 2026

rebecca

Fantatic place to stay when away for work.

10/10

Exceptional

01 Apr 2026

Franck

The hotel is centrally located so perfect to discover Canterbury by foot. The staff are nice and the barman made us a mean Negroni. We highly recommend staying there if you want to visit Canterbury, and make the most if its restaurants and pubs in the evening.

Partner

8/10

Excellent

30 Mar 2026

Deborah

Pleasant stay excellent location

Partner

10/10

Exceptional

30 Mar 2026

T

Very friendly and helpful staff. Menu choices were very good.

Partner

6/10

Pleasant

29 Mar 2026

Michael

The room was cold on arrival. An air conditioning unit was the source of heat and this took a long time to warm us up!
Otherwise a nice hotel

8/10

Excellent

26 Mar 2026

Philip

Our room was

10/10

Exceptional

13 Mar 2026

James

Good hotel, much better than our last stay! Barman was excellent.

Partner

10/10

Exceptional

12 Mar 2026

Marjorie

Friendly staff, comfortable room, brilliant location.

8/10

Excellent

09 Mar 2026

Tracey

Window in Bathroom was black around the bases and one light in bedroom not working.

4/10

Poor

08 Mar 2026

KAMALDEEP

Great location, lovely old hotel with allot of character.

Partner

10/10

Exceptional

08 Mar 2026

Gary

Very friendly staff, great location and nice bar.
Car parking was one fee for

8/10

Excellent

08 Mar 2026

Zoe

The hotel is much bigger than it seems, many winding corridors. A relaxing first floor lounge and the lobby bar is lovely.
The rooms do vary, I requested another room at my paid rate and was happily offered another option. Attentive staff if you do need anything, so before complaining always request help to rectify:)

Will return

Self

10/10

Exceptional

06 Mar 2026

Pat

Lovely stay. Everything was as it should be.

Friends_and_family Friends

6/10

Pleasant

05 Mar 2026

Rita

No windows in the room and quite dirty around window area. Bathroom was not clean enough, no tissues or shower gel.
Burnt toast and croissant and a poor breakfast.
Lovely location but really needs to improve

6/10

Pleasant

04 Mar 2026

george

Room was lovely and clean could use new pillows and usb chargers

Friends_and_family Friends

6/10

Pleasant

01 Mar 2026

Annie

room had musky smell otherwise was ok bedding very comfortable

Friends_and_family Family

8/10

Excellent

01 Mar 2026

janet

Staff great ,room clean

Friends_and_family Family

6/10

Pleasant

01 Mar 2026

Louise

Staff were lovely.
First room, bare & not cosy, wooden floor very marked, needed a least a rug runner!!
Second room, more cosy, still needed a rug runner for bare wood floors, floors very blackened with scuffs from furniture.
Bathroom big but apart from nice sink vanity unit, everything else very tired and grubby, including marks in bottom of bath etc etc. Windows need deep clean in bathroom and bedroom too, thick black mould buildup etc.
Bed clean and comfortable.
Breakfast Sun was very chaotic, nothing came together either, and had to ask for things that were forgotten. Croissant freshly baked but half cooked! Toast delicious.
Reception staff very friendly as was housekeeping when asked for milk.
Bedroom was not 4star standard overall!

Partner

8/10

Excellent

28 Feb 2026

Bernard

We have stayed at this hotel on numerous occasions and have always found the staff friendly and courteous. Room was clean and tidy. Great location

6/10

Pleasant

27 Feb 2026

Lee

The room was good. It would be good to clean the mould off the top of the glass surround in the bathroom as it is substantial and very black. The staff are quite neutral. We generally speak first and they respond. We stay there for convenience only.

8/10

Excellent

22 Feb 2026

Cameron

Lovely hotel clean rooms comfy beds, only thing is that breakfast was said was included but only Continental was included and was not explained but other than that lovely stay

10/10

Exceptional

22 Feb 2026

John

Everything ok

Partner

10/10

Exceptional

20 Feb 2026

Giovanna

Yes

10/10

Exceptional

09 Feb 2026

John

Lovely room. I am mobility challenged and was given a great room near the lift and with walk in shower. Staff very friendly and helpful.

Leisure Friends

10/10

Exceptional

08 Feb 2026

Carlos Anthony

Fantastic venue, great service, best location in Canterbury , great ba

Leisure Self

10/10

Exceptional

04 Feb 2026

Helen

Lovely hotel in the centre of Canterbury “city” convenient for the Marlow Theatre, Beanie Museum and the Cathedral. Very comfortable room, good food, very friendly and helpful staff. Would definitely stay again.

Friends_and_family Friends

10/10

Exceptional

02 Feb 2026

julie

Friendly staff, lovely atmosphere and bar. Great cocktails. Clean rooms

Partner

8/10

Excellent

29 Jan 2026

Vic

It was comfortable small room bar quite busy 7 out of 10

8/10

Excellent

27 Jan 2026

Christopher

Fine, 3rd time staying here

Business Self

6/10

Pleasant

25 Jan 2026

Jamie

Room was nice but quite tired, lovely bed and sofa, but floors were old, bathroom quite shabby witb lots of broken tiles and dated design. The shower gel and conditioner dispensers didnt work/ were empty but the shampoo worked. 2 light switches didnt work. The £2.50 water cartons were a con and with such a small sign it was easy to miss. The breakfast system is strange why not just do a continental buffet with hot food? Even if its hot to order it was nothing special so why pretend to be.

Partner

10/10

Exceptional

25 Jan 2026

Grace

I had my dog. The hotel provided a comfy doggie mattress and 2 bowls. Staff polite and friendly.

Leisure Pet

8/10

Excellent

20 Jan 2026

cathy

Courteous staff

Partner

8/10

Excellent

18 Jan 2026

Daryl

The room was very clean and comfortable.
The staff were friendly and efficient and the location of the hotel was excellent for walking around Canterbury.
However, our room (215) looked out onto what looked like a junkyard next to a pub and we could hear a lot of noise from people standing outside the pub until very late at night.

Partner

8/10

Excellent

18 Jan 2026

Charlotte

Staff were very friendly and accommodating. Food was lovely. Room was clean and comfortable although bed was too soft.

8/10

Excellent

18 Jan 2026

Lucy

Everything was excellent except for the temperature in our room was very cold at first. Luckily the thermostat enabled us to get it warmer within a couple of hours

Partner

8/10

Excellent

18 Jan 2026

Don

Breakfast took ages

Leisure Partner

10/10

Exceptional

17 Jan 2026

Christopher

Nice clean friendly Hotel in the heart of the shopping area so great location too …

Business Family

10/10

Exceptional

16 Jan 2026

Jennifer

Beautiful old converted building with stunning Tudor details inside. Quiet rooms, despite being right in the busy shopping area. Welcoming and friendly staff, and a modern and well presented room. Breakfast was lovely; good selection of food to choose from.

6/10

Pleasant

15 Jan 2026

Christopher

Air con didn’t work and it was minus degrees, noisy neighbour and hotel didn’t help. However, this was a blip as I stay here regular

Business Self

8/10

Excellent

14 Jan 2026

Lynne

Very nice room, spacious and clean. Staff very friendly.

Leisure Self

10/10

Exceptional

05 Jan 2026

Sheridan

Room was massive and bed was really comfortable.

Partner

6/10

Pleasant

04 Jan 2026

Tina

Abode Canterbury was in very central position to everything we needed
Nice warm comfortable room but felt overheated during night as no window to open, tried aircon but that wasnt working well !
I’m not sure if our room had dogs but my husband woke up with 3 bites and his legs and I itched all round my ankles throughout the night ? Our room was 221 ….
Parking for the two nights was £50 !! Which is so expensive and the lady at reception I felt was rude as I asked what bars and restaurants were near and she said there are spoons either end of the high street !! I don’t mind a Wetherspoons but how rude to think that is the only place I would like !! I do like an ivy restuarant also which was located nearby ! So maybe someone with a bit more

Partner

8/10

Excellent

04 Jan 2026

Robert

The man on reception was very helpful and ensured I was well looked after.

Self

10/10

Exceptional

31 Dec 2025

Mark

We stayed in Canterbury for a little over a week, and ABode was the perfect place to stay. The staff were all gracious and helpful; the room was exactly what we needed; we were close to the cathedral as well as the shops and restaurants. The Christmas dinner was delicious, and there was so much of it! We also loved the breakfasts every morning. Highly recommend.

Leisure Partner

4/10

Poor

30 Dec 2025

Sharon

Not a brilliant stay all round. The room was cold and the heated towel rail was off, so the bathroom was cold too. There is no hot water to have a shower. At breakfast, we asked for a second coffee but none appeared. In actuality, I had asked for breakfast in our room on account of it being our wedding anniversary, but there was no acknowledgement of that at all.

Partner

2/10

Poor

28 Dec 2025

Paul

Arrived Christmas Eve 2025 for a two night stay

Given room 116 on check in at 3pm room was as expected and left for family meal out at 3.30pm
On returning to room that evening could hear a dog yelping whining first thought it may coming from outside
During night time sleep and waking in morning could hear dog again
Spoke to maid in corridor and she confirmed there was a dog in next room went to reception and they Also confirmed a dog was in Nextdoor room
On booking this hotel did not realize that dogs could be staying in hotel
Saying how dissatisfied and unhappy with hearing the dog I requested a change of room the response from reception was we are fully booked and that they do allow dogs in rooms
Whilst angry and deciding what to do now on Christmas Day of all days to be disappointed with the abode hotel the receptionist found me in lobby and they had an alternative room which was a relief
This new room was fine and resolved the issue
However it has left a bad impression of the abode in Canterbury

Friends_and_family Family