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Best Western Abbots Barton

Canterbury · United Kingdom

New Dover Road, 36View location

8.4/10Excellent1,008 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.4/108.4
Condition8.0/108.0
Location8.6/108.6
Neighborhood9.0/109.0
Value7.2/107.2
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Abbots Barton

Best Western Abbots Barton Hotel has offered unique Kentish character to guests since 1927. Its Gothic style building dates back to the 1830s, and ensures all who visit return home with a few Canterbury tales of their own!

Today, the hotel is ideal for those seeking the 'picturesque' and the 'personality' that Britain is famed for, with tasteful-yet-traditional refurbishment in recent years only adding to its appeal.

Tranquil gardens mean there's as much peace and quiet to be found outside as there is within our 19th Century walls, and you'll find all the comforts and amenities of a first class modern hotel at every turn.

The hotel has free onsite parking and is just five minutes' walk from the County Cricket Ground should you want to be bowled over by the tradition and intrigue of the 'Gentleman's Game'. Enjoy your stay. During our refurbishment our restaurant and bar are closed.

Read more about this hotelShow less

Breakfast is still available weekdays 6:30–9:30am and weekends 7-10am. We are offering a menu of hand-crafted pizzas and a selection of drinks orderable for collection or room service.

A stay at Best Western Abbots Barton Hotel places you in the heart of Canterbury, within a 5-minute drive of Canterbury Christ Church University and Westgate Gardens. This hotel is 0.7 mi (1.2 km) from Canterbury Cathedral and 2 mi (3.3 km) from Marlowe Theatre.

Stay in one of 43 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Canterbury? This hotel has 495 square feet (46 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Minimum guest age is 16 Noise-free rooms not guaranteed Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • Property Alerts
    This property's listed general deposit is refundable via credit card within 14 days after check-out, pending room inspection.
  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Contactless check-in and contactless check-out are available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
    • Mobile payment options include: Google Pay and Apple Pay
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately GBP 17.95 per person
    • Pet fee: GBP 20 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Ukrainian

    English

    Polish

    French

    Romanian

Nearby attractions

St. Lawrence Ground 0.8 km / 0.5 mi
Canterbury Christ Church University 0.8 km / 0.5 mi
St. Augustine's Abbey 0.8 km / 0.5 mi
St. Martin's Church 0.9 km / 0.6 mi
Lady Wootton's Green 1.1 km / 0.7 mi
St. Thomas' Catholic Church 1.1 km / 0.7 mi
Beaney House of Art & Knowledge 1.3 km / 0.8 mi
Weaver's House 1.3 km / 0.8 mi
Dane John Gardens 1.4 km / 0.9 mi
St. Peter's Anglican Church 1.4 km / 0.9 mi
Canterbury Cathedral 1.4 km / 0.9 mi
Marlowe Theatre 1.4 km / 0.9 mi
Sidney Cooper Gallery 1.5 km / 0.9 mi
Greyfriars Chapel 1.5 km / 0.9 mi
Westgate Gardens and Towers 1.6 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 37
  • Number of floors (main building): 3
  • Suites: 1
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
Show 24 more facilities & services
  • Laundry serviceExtra charge
  • Multilingual staff
  • Bellboy service
  • Air conditioning in public areas
  • Fireplace
  • Hotel safeExtra charge
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Luggage room
  • Clothes dryer
  • Library
  • BarExtra charge
  • Restaurant: 1
  • Banquet hall
  • Conference room
  • Meeting room: 1
  • TV lounge
  • Steam bathExtra charge
  • Hot tubExtra charge
  • Breakfast
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Best Western Abbots Barton

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE THREE BEDSTRIPLE • THREE BEDS • 1 Bedroom • 9 m²TPL.3B
    TRIPLE THREE BEDSPhoto unavailable4 photos

    Best Western Abbots Barton

    TRIPLE THREE BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    9 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    3 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.3B

    Room amenities

    • Wi-fi
    • Hairdryer
    • Direct dial telephone
    • Radio
    • Internet access
    • Ironing set
    • Wake-up service
    • Alarm clock
    • Desk
    • Trouser press
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Best Western Abbots Barton

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B

    Photos are not available for this room type.

    Best Western Abbots Barton

    FAMILY ROOM TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    Best Western Abbots Barton

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM-1

    Photos are not available for this room type.

    Best Western Abbots Barton

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 9 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable1 photo

    Best Western Abbots Barton

    DOUBLE DELUXE KING BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    9 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Hairdryer
    • Direct dial telephone
    • Radio
    • Internet access
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Trouser press
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Best Western Abbots Barton

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC DOUBLE BEDDOUBLE • CLASSIC DOUBLE BED • 1 Bedroom • 9 m²DBL.AS-DB
    DOUBLE CLASSIC DOUBLE BEDPhoto unavailable2 photos

    Best Western Abbots Barton

    DOUBLE CLASSIC DOUBLE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    9 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-DB

    Room amenities

    • Alarm clock
    • Desk
    • Trouser press
    • Cable TV
    • Radio
    • Direct dial telephone
    • Hairdryer
    • Internet access
    • Ironing set
    • Wi-fi
    • Wake-up service

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Best Western Abbots Barton

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMY NON SMOKINGDOUBLE • ECONOMY NON SMOKING • 1 Bedroom • 9 m²DBL.EY-NM
    DOUBLE ECONOMY NON SMOKINGPhoto unavailable2 photos

    Best Western Abbots Barton

    DOUBLE ECONOMY NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    9 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-NM

    Room amenities

    • Cable TV
    • Ironing set
    • Internet access
    • Radio
    • Direct dial telephone
    • Hairdryer
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Trouser press

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BED • 1 Bedroom • 9 m²DBL.EJ-KG
    DOUBLE EXECUTIVE KING BEDPhoto unavailable3 photos

    Best Western Abbots Barton

    DOUBLE EXECUTIVE KING BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    9 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Room amenities

    • Hairdryer
    • Direct dial telephone
    • Radio
    • Internet access
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Trouser press
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE KING BEDSUITE • DELUXE KING BED • 1 Bedroom • 20 m²SUI.DX-KG
    SUITE DELUXE KING BEDPhoto unavailable4 photos

    Best Western Abbots Barton

    SUITE DELUXE KING BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-KG

    Room amenities

    • Cable TV
    • Trouser press
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Ironing set
    • Hairdryer
    • Direct dial telephone
    • Radio
    • Internet access

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO BEDSQUADRUPLE • TWO BEDS • 1 Bedroom • 9 m²QUA.2B
    QUADRUPLE TWO BEDSPhoto unavailable4 photos

    Best Western Abbots Barton

    QUADRUPLE TWO BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    9 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2B

    Room amenities

    • Alarm clock
    • Ironing set
    • Internet access
    • Radio
    • Direct dial telephone
    • Hairdryer
    • Wake-up service
    • Wi-fi
    • Trouser press
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Best Western Abbots Barton

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Best Western Abbots Barton

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 BedroomDBL.NM-10

    Photos are not available for this room type.

    Best Western Abbots Barton

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-10

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

    Photos are not available for this room type.

    Best Western Abbots Barton

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSICTWN.AS-1

    Photos are not available for this room type.

    Best Western Abbots Barton

    TWIN CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Best Western Abbots Barton

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE NON SMOKINGDOUBLE • EXECUTIVE NON SMOKINGDBL.EJ-NM

    Photos are not available for this room type.

    Best Western Abbots Barton

    DOUBLE EXECUTIVE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Best Western Abbots Barton

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVE KING BEDDouble or Twin • EXECUTIVE KING BEDDBT.EJ-KG

    Photos are not available for this room type.

    Best Western Abbots Barton

    Double or Twin EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE NON SMOKINGSINGLE • NON SMOKING • 1 BedroomSGL.NM-10

    Photos are not available for this room type.

    Best Western Abbots Barton

    SINGLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NM-10

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 16 m²DBL.ST-3
    DOUBLE STANDARDPhoto unavailable4 photos

    Best Western Abbots Barton

    DOUBLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-3

    Room amenities

    • Trouser press
    • Desk
    • Cable TV
    • Wake-up service
    • Wi-fi
    • Alarm clock
    • Hairdryer
    • Direct dial telephone
    • Radio
    • Internet access
    • Ironing set

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Best Western Abbots Barton

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE NON SMOKINGSUITE • DELUXE NON SMOKINGSUI.DX-NM

    Photos are not available for this room type.

    Best Western Abbots Barton

    SUITE DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-NM

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  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

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    Best Western Abbots Barton

    Double or Twin STANDARD

    Room photos

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    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

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  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

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    Best Western Abbots Barton

    DOUBLE STANDARD

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    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

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  • SINGLE CLASSICSINGLE • CLASSICSGL.AS-1

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    Best Western Abbots Barton

    SINGLE CLASSIC

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    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.AS-1

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  • SUITE DELUXESUITE • DELUXESUI.DX

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    Best Western Abbots Barton

    SUITE DELUXE

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    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

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  • Room CLASSICRoom • CLASSICROO.AS

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    Best Western Abbots Barton

    Room CLASSIC

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    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

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  • FAMILY ROOM NON SMOKINGFAMILY ROOM • NON SMOKINGFAM.NM

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    Best Western Abbots Barton

    FAMILY ROOM NON SMOKING

    Room photos

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    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.NM

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  • TWIN NON SMOKINGTWIN • NON SMOKING • 1 BedroomTWN.NM-10

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    Best Western Abbots Barton

    TWIN NON SMOKING

    Room photos

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    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM-10

    Room amenities

    • Wi-fi

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  • TWIN NON SMOKINGTWIN • NON SMOKING • 1 Bedroom • 9 m²TWN.NM
    TWIN NON SMOKINGPhoto unavailable3 photos

    Best Western Abbots Barton

    TWIN NON SMOKING

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    9 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Room amenities

    • Wi-fi

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  • Double or Twin CLASSIC DOUBLE BEDDouble or Twin • CLASSIC DOUBLE BEDDBT.AS-DB

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    Best Western Abbots Barton

    Double or Twin CLASSIC DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.AS-DB

    Limited room details from hotel

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  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS-1

    Photos are not available for this room type.

    Best Western Abbots Barton

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-1

    Limited room details from hotel

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  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Best Western Abbots Barton

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Abbots Barton

8.4
Excellent
1,008 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.4 /10
Condition
8.0 /10
Location
8.6 /10
Neighborhood
9.0 /10
Value
7.2 /10
Amenities
8.0 /10
100 reviews shown
8/10
Excellent
29 Jul 2026
Ron
Place is in mid refurbishment, so the dated rooms will look better when done.
2/10
Poor
28 Jul 2026
Mike
The price paid for a non air-conditioned room was criminal.
There were building works in progress which hopefully will improve the ambience for guests in the future.
10/10
Exceptional
27 Jul 2026
Adam
Very convenient for exploring the city
8/10
Excellent
23 Jul 2026
John
Good
8/10
Excellent
20 Jul 2026
Sin Man
Conveniently located and walkable distance to the city centre . The rooms are bit dated but they are refurbishing the restaurant so hopefully the room will be next on the list .
Partner
10/10
Exceptional
19 Jul 2026
Annalissa
We stayed here for a night on our way out to Dover for a cruise. This hotel was a great stop after our long travel day. The staff were so kind and welcoming. They were happy to assist with any needs. The facility does not have air conditioning like many places in England but they provided a fan in the room and brought ice to anyone who needed it due to the heatwave. The room was so cute and comfortable and the location was in easy walking distance from all the sights we wanted to see while we’re were there. We would definitely recommend this hotel. Only other thing to mention is it’s hard to see the sign for in from the road so we missed the turn the first time we drove by but were able to turn around and find it. :)
Partner
10/10
Exceptional
16 Jul 2026
Tina
It was a shame the restaurant was not in use but did supply a small option of food in bar otherwise lovely hotel
Partner
6/10
Pleasant
15 Jul 2026
Robert
Good location with a 15/20 minute walk into town, quite an old fashioned hotel and a little tired, bed duvet smelt a little musty as though it hadn’t been washed for a while, although the inner sheets did smell clean.
Self
10/10
Exceptional
12 Jul 2026
Jean
A beautiful hotel & a perfect 2 night stay in a lovely room. Great Reception & Bar Staff.

We stayed as attending 2 Kent CCC matches just further along the New Dover Road. Free parking throughout the stay which was ideal, easy walk to both the City itself & the cricket.

Would totally recommend this hotel & look forward to staying again next summer.

A credit to the Best Western \"portfolio\" !
Friends_and_family Friends
6/10
Pleasant
11 Jul 2026
kate
Stop over hotel to Dover, bar was nice and food good
Friends_and_family Friends
8/10
Excellent
09 Jul 2026
Vicki
We were very lucky to have a beautiful room with separate lounge and large bathroom with separate bath and shower. These were newly decorated.
Some areas of the hotel have yet to be redecorated and there is no restaurant. There is a bar but no one seems to be in charge although everyone was friendly. Very much in the process of becoming a good hotel. Free parking. Quite.
Partner
4/10
Poor
04 Jul 2026
Catherine
Staff were very helpful but the rooms were very hot. Our room was on the top floor in the roof. Extremely hot with no air, only had a small fan, windows didn’t open very far, I understand our stay was in the heatwave but the heat in the room was unbearable, couldn’t sleep, there wasn’t any ventilation at all. We did ask to be moved to another room but there wasn’t any available, we was offered a bucket of ice to put in front of the fan, but didn’t make any difference. Overall not a very good experience, would not return.
6/10
Pleasant
29 Jun 2026
Christina
We stayed here a year ago, in the older (red) part of the hotel, which was lovely, so we returned for an anniversary date night. Our stay this time was decidedly average. Our room was in the refurbished (blue) section, the room size and decor was lovely but the aircon was not working and the room was southfacing, so was uncomfortably warm and stuffy. On reporting this to reception, we were told that the new rooms don't have aircon, only heating! We were offered ice and water, but with no fridge or way to keep it cool in the 35 degree heatwave, this was pointless.
There are signs about being 'environmentally friendly' everywhere, but the single use wrapped soaps instead of pump handwash belie that target. The Sunday breakfast finishes at 10am, we arrived at 9.40 to be told that breakfast is removed at 10 so we need to ensure we are done. We were finished by 10 anyway (fast eaters), but there is no Sunday lie-in at this hotel if you want to eat...
Our stay last year was lovely, drinks on the terrace and a walk into town. If you are staying, I recommend ensuring you have a red room in the summer and making sure breakfast is included!!
Partner
10/10
Exceptional
28 Jun 2026
Amy
A fab, dog friendly night away! The rooms were imacculate and the staff were super friendly!
Partner
10/10
Exceptional
27 Jun 2026
John
It’s a nice friendly old property
Partner
8/10
Excellent
23 Jun 2026
Jake
We had one of the refurbished rooms which we were thankful for, they have half renovated the hotel so far. We were very grateful for the fan they’d put in the room as it was hot. The room itself was nice and there was plenty of room. The curtains however did not cover the windows which did make the room lighter at night.
Partner
6/10
Pleasant
22 Jun 2026
John
We booked 2 rooms at the hotel in January for a wedding at the end of May. At the time, phoned and spoke to Reception advising that we required an accessible room for a person in a wheelchair and the for another room near to it. We were told to book twin rooms and then contact the hotel again regarding an accessible room. Confusing messages were received when we were then advised that there were no accessible rooms as hotel was being renovated. We visited the hotel in February to see the layout and Reception confirmed that 2 rooms would be allocated close to each other.
Prior to our arrival we sent a message for confirmation that the 2 rooms were available and close to each other. What a shock we got when we checked in and were given a room on the 1st floor and the other on the 3rd floor!! Reception advised that there were few twin rooms on each floor and only 1 left for us. We asked what other room was available close by and were told a double which we took. We discovered later that the room is cheaper than the twin rooms booked and paid for however no refund was offered or given. Shocking service especially considering we had a very elderly person, in a wheelchair travelling with us. No apologies were given. Due to the aircon not working there was a notice saying that we could get a complimentary bottle of water for each person so when we asked the Deputy Manager he said that we could buy them from the bar!!! What customer care is that?? Very disappointed.
Friends_and_family Family
10/10
Exceptional
18 Jun 2026
Tim
Great stay. Lovely staff
8/10
Excellent
17 Jun 2026
teena
A good hotel, currently under going a refurbishment which is most needed as its dated. Only problem for us was the pillows they was on the hard side.
Partner
8/10
Excellent
17 Jun 2026
Roy
Room size was excellent
Unfortunately the bed was hard for us
Excellent location for Canterbury
Hotel sign needs to be replaced with a bigger sign as we found it hard to find the hotel
Didn’t have any food so couldn’t comment
Service of the room was excellent
Overall very happy
Partner
10/10
Exceptional
16 Jun 2026
Kavita
Lovely staff. One night heading to a party at the spitfire cricket ground. He gave us instructions to get there ready for when we came back down to reception.
6/10
Pleasant
15 Jun 2026
Roger
The hotel and its decor is looking a bit tired, and expensive for what it is. The food in the Restaurant is good, but not very good value for money.
The floorboards in the neighbouring bedroom squeaked, and our bedroom door rattled if you had the window open.
The staff were very good.
The breakfast was good, but I think the orange juice was watered down or was squash!
Friends_and_family Family
10/10
Exceptional
14 Jun 2026
Julie
We only had a quick stay and no breakfast. Very late check in at 11pm, the staff were great, very friendly. Nice room very clean.
8/10
Excellent
13 Jun 2026
Lesley
Friendly, helpful staff, immaculate room and comfortable bed. Also very good location to walk into Canterbury. The only small negative was limited tea, coffee, milk and no bottled water in the room but overall I would highly recommend.
Partner
8/10
Excellent
07 Jun 2026
EMMA
We arrived on the hottest weekend of the year and our room had no AC. However, the staff had prepared the room the best they could, a fan, curtain closed etc. and it was fine. We were in the refurbished side and the room was lovely, clean and modern.

The breakfast buffet wasn’t great - limited continental and low quality hot items. Staff were friendly and efficint.

I would recommend this hotel for its lovely room, parking and close to town.
Partner
6/10
Pleasant
06 Jun 2026
Declan
Staff were great but bedrooms were extremely tired
Partner
8/10
Excellent
31 May 2026
Alex
Great convenient stay.
Partner
10/10
Exceptional
26 May 2026
Jeff
The staff were lovely, the room e
Was so comfortable and the bathroom was bigger than our kitchen. The breakfast in the morning was perfect with a big range to choose from and even the parking was free.
Partner
6/10
Pleasant
26 May 2026
Lourena
This hotel is under refurbishment which was not highlighted at the time of making the booking The staff were amazing however the passable with no air conditioning. Close to city centre outside areas need some maintenance but it is a welcome space to sit and relax My room was on the 3rd floor and was spacious. Please be aware that rooms are not serviced daily (they say it is because they want to be greener - however no clean towels or replenished tea and coffee what not what I was expecting for the price charged). Parking is a premium as -they is plenty of space included with your booking. In summary this property needs a bit of work for the price they charge per stay
Partner
10/10
Exceptional
25 May 2026
Natalie
We stayed for 3 nights, we were out and about most of the time so didn’t eat or use the bar but the staff were excellent and very helpful when we asked for things at reception. The renovation didn’t impact us at all and it’s nice to see that they’re bringing the decoration up to date. Our room was clean, modern, spacious and well equipped and the lounge was a blessing. We really enjoyed our stay and won’t hesitate to book here the next time we are in town.
Partner
8/10
Excellent
24 May 2026
Pauline
We were warned that the hotel was being refurbished . The main reception was already completed and looked lovely. The staff were very friendly and helpful. On the second morning of our stay they had a coach load of people arrive and were short of staff for breakfast. Consequently quite a lot of the buffet was unavailable but they did apologise and it was hardly their fault if staff were off sick. Overall we had a good time.
Family
8/10
Excellent
16 May 2026
SIMON
Well located property with easy walking distance to main area. Property is under some maintenance, but no noise. Fan, air was not working so room a bit hot.
Partner
10/10
Exceptional
10 May 2026
Joan
What a wonderful welcome from Hannah and the team. Brilliant stay and wonderful breakfast. They are currently carrying out a refurbishment (hence 4 rather than 5 stars for the actual hotel). Didn't impact, other than the restaurant being closed but wow from what they've done so far it's going to be stunning! Great location too
10/10
Exceptional
10 May 2026
Jonathan
Very nice hotel. Friendly staff, good facilities. 10 min walk to Canterbury centre.
Family
6/10
Pleasant
10 May 2026
Patricia
The room was not cleaned during our two night stay, staff was not helpful when we complained about this, not the best service.
Partner
6/10
Pleasant
07 May 2026
Paul
The staff was wonderful. Just one person handling reception, bar, and dining. So way understaffed.
Very outdated facility. Bathroom sink didn’t barely drain. Felt as the space wasn’t clean.
6/10
Pleasant
06 May 2026
Andy
The hotel was nice. It's a bit old and creaky, but everything worked. The temporary breakfast at £17 was way, way over-priced, though.
Self
8/10
Excellent
05 May 2026
Jacqui
Lovely building great reception very stylish. The staff were so welcoming and accommodating genuinely helpful. Room was nice and spacious a really comfortable bed.
Breakfast had a good variety and the service was excellent very professional and friendly.
Great location 10 mins walk into Canterbury center would stay again
Partner
4/10
Poor
05 May 2026
Nicola
Reception staff were very friendly and informative regarding the local area.
However the room was unbearably hot.
The heating was on full and could not be turned down which the night manager was aware of prior to our stay.
He tried to turn it down with pliers but was unsuccessful so we had no sleep as an alternative room was unavailable.
This was a huge disappointment as it was a birthday and anniversary weekend.
An alternative room was found the next day.

We were given a small refund of 15% which didn’t reflect our spoilt stay.
Partner
8/10
Excellent
01 May 2026
Danielle
The room was comfortable. Very friendly staff, good breakfast
Partner
8/10
Excellent
01 May 2026
Myfanwy
The room and bathroom were clean and attractive. The rugs are looking rather tired and worn. Lots of thick large towels provided. But not enough surfaces/hooks in the bathroom for toiletries, etc. Staff was extremely polite and helpful. Breakfast was very good with a decent variety of hot and cold options. You could also order off the breakfast menu.
Family
10/10
Exceptional
01 May 2026
Lara
Good sized family room with proper beds not camp/sofa beds. Clean everywhere and helpful staff. Good location to walk into town.
Friends_and_family Family
6/10
Pleasant
26 Apr 2026
Adrian
Room was ok.
* Could have been cleaner (cobwebs on the light shades)
* No bottled water in the room.
* Only two teabags / no biscuits (like other hotels)
Breakfast was ok
* Buffet service - limited selection / machine coffee
Desk staff - friendly and helpful
4/10
Poor
22 Apr 2026
Ellen
When we checked in the Climate Control was not working correctly and the staff moved us to a new room. The problem was that the room had no climate control either and it was absolutely freezing in the room. The hotel staff was nice and admitted they were having problems with climate control system and said it would be fixed on Monday which is was not. The grout around the tile in the bathroom was missing and the shower hose separated from the shower head. The hotel did repair the shower on the Monday, however, Monday, it happened again. The hotel was a nice property but just need a little extra TLC.
Partner
8/10
Excellent
22 Apr 2026
Gerard
The overall property is in need of care. It is a very interesting, almost grand building but it needs refurbishing and better maintenance.
The staff was welcoming and tried to be helpful (see below)
We had reserved a room with air conditioning. It did not work. We were told that the system would be replaced by the summer! We asked for a fan, we were given a small broken clip fan, we made it work somehow.
The food at the temporary restaurant was limited in choice and quality because of ongoing work at the main restaurant. We had been told about the work through an email message from the property after we had reserved.
There is a bar but little knowledge as to how to make even basic cocktails.
The breakfast buffet was good with a good choice of food, the coffee machine needed to be thoroughly repaired or changed, it did not percolate efficiently for americanos or expressos.
Partner
8/10
Excellent
15 Apr 2026
Alan
Good
10/10
Exceptional
13 Apr 2026
John
Friendly staff, clean rooms
Self
6/10
Pleasant
12 Apr 2026
Patrick
The floor above creaked terribly. I was on the second floor. Very noisy from about 11pm to midnight and again for half an jour in the morning.
Self
8/10
Excellent
09 Apr 2026
George
Nice hotel, going through a refurbishment, so quite noisy early morning, unfortunately we had an issue with the heating system in the room, they did provide an electric heater but we didn’t use….everything seemed nice and clean but there were tea marks on the carpet next to the bin, the duvet didn’t fit the cover, it was too long head to toe but too small from left to right, I just think whoever made the bed, didn’t fit the duvet to the cover properly…..the staff seemed pleasant enough, not to much interaction…I would recommend but after the refurbishment was completed..
10/10
Exceptional
09 Apr 2026
Nicola
Hotel is lovely, our suite was very comfortable and decorated lovely. The staff were very helpful and polite.
10/10
Exceptional
09 Apr 2026
Catherine
I had been upgraded and my room was very comfortable and spacious.
Self
8/10
Excellent
09 Apr 2026
Wendy
Hotel room was lovely - had everything we needed.
Not great that we were put in a room directly above maintenance work - very loud banging at 8am on the first day.
Reception staff unable to book u
6/10
Pleasant
24 Mar 2026
Angela
Hotel was very quiet as it was a Sunday - it is also currently being renovated - I wasn’t offered a refurbished room until I asked specifically if any were available after I had already checked in.
Old room was very dated, had a creaky floor, tap dripping and whistling extractor fan in bathroom. I’m not sure if the newer room we had was same grade as much smaller room size and double rather than king size bed. Decor much better and bathroom nice.
Breakfast buffet was poor, my partner gave the full English 3/10 - quite a small portion served. machine coffee like dishwater - not proper filter coffee.
Service was good but there were less than 10 people dining so not sure how it would be on a busy day with one staff member.
Plus point was free parking and only 10 minute walk into town.
Would maybe go back when renovations completed.
4/10
Poor
16 Mar 2026
Helen
Toilet had to pump handle to get it to flush, sink didn't drain quickly so obviously blocked . Should have been picked up by anyone cleaning the room. 1 plug socket and no where near bed. coffee machine at breakfast constantly needed maintainance by staff - saying needed cleaning so didn't enjoy coffee knowing that. hopefully all these issues will be resolved after the upgrade - didnt bother the staff on sunday as had to get to work and upgrade already in progress.
Self
4/10
Poor
13 Mar 2026
Howard
Restaurant was closed but we were assured a full menu would be served in the renovated bar. Only fish and chips, hamburgers, curry, no beer (only Peroni!!) and the bar was empty and soulless. Not how we imagined our celebration with friends would be We complained but the General Manager was only contactable by email. He still has not replied.
The hotel is not nearly as grand and welcoming as advertised. There are better places to stay in Canterbury.
Friends
8/10
Excellent
11 Mar 2026
Andrew
Clean comfortable room.
Excellent location for walking into the city.
The young woman working the bar, and covering reception, was exceptional in customer care.
4/10
Poor
09 Mar 2026
Rachel
Nicely refurbished rooms but no heat in the room so was given a small space heater?? Then mid afternoon the music started beneath us, we were told by the front desk the party would finish between 5-6pm. At 7pm it was still going strong. Music so loud no TV could drown it out and the floor vibrated. We asked to be moved, which was accommodated but only to a smaller queen size room (we had a king) - no compensation and no apologies. Would not stay again.
Partner
6/10
Pleasant
08 Mar 2026
Kendal
Not the greatest hotel. Paper thin walls, the double bed seemed extra small, terrible pillows, the shower didn’t drain & the temperature was very difficult to manage.
10/10
Exceptional
21 Feb 2026
Samuel Alun
Nice hotel, good location and an excellent breakfast
Partner
8/10
Excellent
16 Feb 2026
mazhar
A pleasant experience overall. Mohan at the reception was very professional and helpful. Other staff were also very accomodating and helpful. Breakfast was decent the lady was very efficient and friendly. Hotel itself was in a good location with a private car park.
Leisure Family
8/10
Excellent
10 Feb 2026
Stephen
Room was clean
Maybe a bit too warm though
Partner
10/10
Exceptional
02 Feb 2026
Mr R J
The room was very clean, and had been recently updated. The staff were really welcoming and friendly, and it was great to be able to take our dog with us too. A bed and water bowl was provided by the hotel for him. The only constructive criticism would be that the room would benefit from a light above the mirror. We wouldn't hesitate to stay again or recommend this hotel.
Partner
6/10
Pleasant
01 Feb 2026
Jess
The staff were all friendly and welcoming. The restaurant was being refurbished so only the bar was available for food which would have been fine but there was a conference on all day and evening which meant most of the bar was closed too. We were told we couldn’t have half of the food menu because of this.
The floorboards are creaky due to the nature of the building which meant when people went to bed at 2.30am it was extremely loud above our heads.
10/10
Exceptional
31 Jan 2026
Chris
Great location: very quiet but only 10 minute walk into town. Staff could not have been more helpful!
Friends_and_family Family
8/10
Excellent
18 Jan 2026
Elvira
Note no pool so didn’t rate that
Sta was ok, big room. Good service
Partner
10/10
Exceptional
12 Jan 2026
KWOK WING
Free car park, quiet room, walkable distance to town centre.
Leisure Family
10/10
Exceptional
10 Jan 2026
John
Full English available Bar was well stocked
Leisure
8/10
Excellent
09 Jan 2026
Mohammed
Reasonable.
Business
10/10
Exceptional
03 Jan 2026
Dr Janine
Friendly staff, lovely room and delicious breakfast. Excellent value for money.
Leisure Family
6/10
Pleasant
28 Dec 2025
Alistair
Room especially the bathroom was a bit tired.
The staff were good and helpfull.
Partner
10/10
Exceptional
26 Dec 2025
David
Couldn't fault anything! Would definitely recommend.
Leisure Self
8/10
Excellent
26 Dec 2025
Razmik
Fairly good.
10/10
Exceptional
22 Dec 2025
Amanda
Staff always courteous and helpful.
Hotel extremely clean.
Partner
10/10
Exceptional
16 Dec 2025
Jeanette
Nice room. Convenient location. Excellent shower pressure. Comfortable beds.
Partner
6/10
Pleasant
15 Dec 2025
Karen
Lovely room, although when opening curtains in daylight facing a brick wall and building site, not what i expected
Partner
8/10
Excellent
15 Dec 2025
Peter
Didn’t use the bar.
Friends_and_family Family
8/10
Excellent
06 Dec 2025
Wilma
It was fresh. Coffee was only one slow machine, toaster was also only one slow machine. Pastries were fresh and good quality. Would have liked coffee-milk (coffee mate or condensed). Had expected scrambled eggs.
Partner
10/10
Exceptional
06 Dec 2025
Mia
Lovely staff!
4/10
Poor
03 Dec 2025
Adriano
On arrival the heating control was set at 18 degrees and could not be overridden, rang reception there was no answer. In the morning there was no hot water for a shower.
Business
8/10
Excellent
29 Nov 2025
Lesley
Currently undergoing some renovations but this didn’t impact on our stay. Good location about 15 mins walk from the centre but also on a bus route. Parking was included
Partner
6/10
Pleasant
23 Nov 2025
Ian
Room was very clean and tidy.

However for £150 a night inc breakfast, id expect a Coffee machine in the room. Nespresso or akin.

Breakfast: coffee machine drink was simply terrible- slow as well. Need a decent fast machine. Ended up asking for a coffee from the bar which had a proper machine. Given free.
Juice was bad as well- watered down package stuff. Over done the water ratio. Rest of the breakfast was adequate- nothing special.

Venue: lovely location with free parking.

Three star rating that could be Four with a bit of attention to detail.

Friends_and_family Family
10/10
Exceptional
21 Nov 2025
Deborah
Room was so lush and tidy, and hotel staff are so kind! Amazing place
8/10
Excellent
15 Nov 2025
Jennifer
Staff member on night shift very friendly and helpful!
8/10
Excellent
12 Nov 2025
James
Breakfast was very nice, it was hot & not over cooked
Leisure Friends
8/10
Excellent
06 Nov 2025
Richard
Room tired but clean and comfortable
Partner
10/10
Exceptional
31 Oct 2025
Kerry
Perfect location to walk into Canterbury centre. Staff were welcoming. We stayed in the executive suite which was very clean and spacious. Decorated really nice. Couldnt fault our stay. Would recommend
8/10
Excellent
28 Oct 2025
Ben
Good staff
4/10
Poor
27 Oct 2025
Chan kit
The hotel is quite old, and the water pipe in the bath leaks. There’s noticeable mold on the carpet floor, and a construction site outside makes it noisy at times. The one redeeming feature is the excellent service from the staff—they were friendly and very professional.
Leisure Family
10/10
Exceptional
21 Oct 2025
Carl
Room was clean and in good condition.
Front desk staff were exceptional. Professional, helpful, friendly with all guests.
Bar staff was good. He worked well under pressure when he had to juggle many tables on his own.
Partner
8/10
Excellent
19 Oct 2025
Catherine
We were in a refurbished room which was very nice. The only complaint is that the pillows were very hard ... a couple of softer pillows would have improved our night's sleep. Bit of noise from the upstairs room when the occupants left at 5am but not much that can be done about that!!!
Business_and_leisure Partner
10/10
Exceptional
18 Oct 2025
Gordon
The hotel is very nice, clean with a exceptional friendly staff. The hotel is in easy ealking to all sites in Canterbury. The hotel i super dog friendly
Leisure Partner
6/10
Pleasant
17 Oct 2025
Arthur
Unfortunately the property is being refurbished and it seems new ownership still learning all that is required.
Our room was excellent with everything required for a short stay.
Unfortunately the breakfast area lacked atmosphere and little can be said regarding the variety and availability of food available.
Whereas the bar area and temporary restaurant areas were acceptable, it was necessary to eat in the bar area as the dining area lacked any heating. Also, whereas the food was freshly cooked, the menu had little to offer.
The management did recognise there were issues and emailed guests with apologies, perhaps some form of recognition should be considered whilst the refurbishment continues.
Having said this, I am sure this will eventually be an excellent place to book for a Canterbury visit.
Leisure Partner
6/10
Pleasant
13 Oct 2025
Jason
nice english breakfast. good selection.
friendly guy at reception monday morning.
creeky floorboards throughout the night.
dog barking in the night.
people leaving before 6 am and doors slamming.
Business
10/10
Exceptional
12 Oct 2025
Colin

Everything went very well.

Everything went very well.
One problem, and this is not your fault..., the room next to us had a man snoring all night, which sounded like someone trying to start a motorbike, then in the room directly above, the person sounded like they were either building a boat or putting together flat pack furniture, from 19:00 to 06:00 in the morning..., so I didn't get a lot of sleep..
Everything else was good, the staff were excellent..
Partner
10/10
Exceptional
09 Oct 2025
Trude
Staff very friendly and accommodating.
The hotel is being refurbished atm but our rooms were very nicely decorated (& clean), as was the hotel bar area.
Free car parking on-site.
Lovely building & grounds but still close to Canterbury town centre.

Only possible downsides
- refurb of restaurant not finished yet but hotel clearly communicated this before we went...
besides, it's only 10 minute walk into town anyway which has lots of bars and restaurants.
- tea & coffee in room but no biscuits 😉
Leisure Friends
8/10
Excellent
08 Oct 2025
Nora
The property is very nice. It was a walkable distance from shops and lunch. The staff were very attentive and helpful. The rooms was great for my son and myself.
Leisure Family
10/10
Exceptional
06 Oct 2025
Christopher
Lovely stay. Clean tidy room, excellent breakfast, very central easy walk into town centre.
Partner
10/10
Exceptional
29 Sep 2025
Richard
Spacious room, friendly staff, good breakfast
Partner
10/10
Exceptional
29 Sep 2025
Richard
Stayed here a few times now. Always been a very good experience. Nice room, good breakfast. Friendly staff.
Partner
6/10
Pleasant
29 Sep 2025
Robert

Dated

Hotel very dated. Room floor creaked. Very clean. Hotel acceptable for a nights stay
Partner

Location & surroundings

Best Western Abbots Barton
New Dover Road, 36, Kent, United Kingdom

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Best Western Abbots Barton

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