Name: Premier Inn Canterbury City Centre
Address: New Dover RoadCanterbury, Kent, CT1 1UP, GB

Premier Inn Canterbury City Centre

Canterbury · United Kingdom

New Dover RoadCanterburyView location

20 reviews shown

10/10

Exceptional

28 Jul 2026

MOHD RIDUAN

Al perfect

6/10

Pleasant

15 Jul 2026

Kyle

Having a fridge in the room would be helpful especially for travelling families. Also more parking closer to the hotel.

Family_with_children

10/10

Exceptional

05 Jul 2026

Michelle

We stayed here for a weekend trip to Canterbury. Walked from Canterbury East train stations - about 15 minutes and about 5 minutes Uber to Canterbury West to train north. The hotel was easy to find, clean, had air conditioning, and comfortable beds. Bathroom was clean. There is a Waitrose across the street and it’s about 10 minutes walk into the city center. Overall, a great place for a family stay.

Family_with_children

8/10

Excellent

16 Jun 2026

Patricia

The location was perfect for walking into the city.

Partner

10/10

Exceptional

13 Jun 2026

John

Had never stayed at a premier inn before so wasn’t aware of some of the strange rules like going down to reception each morning to ask for our room to be cleaned the same day, this was just plain stupid and by day 2 one of the staff kindly added this to our entire booking. The parking was painful as if you went out late you couldn’t get a park even though they make you pay for all the parking when you arrive, but again a staff member talked to Pizza Hutt and they let us park there a night. Breakfast ok, staff in restaurant very friendly, overall an ok experience.supermarket next door and across road and hotel right in town, very walkable. Ps staff that cleaned room were also super friendly!

Partner

10/10

Exceptional

27 May 2026

Derek

Excellent place to stay

10/10

Exceptional

20 May 2026

edward

Well situated budget hotel with some luxury amenities ie towels and the bed .

Partner

8/10

Excellent

15 May 2026

Adam

Breakfast was good and good options. Shower a bit weak but a very comfortable bed and pillows

Partner

10/10

Exceptional

05 May 2026

Susan

A clean and comfortable room with all we needed. Parking was convenient and staff were friendly and helpful. Also helpful having a restaurant on-site and it was just a short walk to the cathedral and other sites.

Partner

10/10

Exceptional

23 Apr 2026

Arnie

Safe and quiet. 5 minute walk to shopping and restaurants. 10 to 15 minute walk to the cathedral. Hotel has a nice restaurant in it.

Family

10/10

Exceptional

12 Apr 2026

Belinda

We enjoyed staying at this Premier Inn which was a 10 minute walk into town. The room was clean and spacious. The meals were delicious and the staff were friendly and helpful. Parking was easy and it was £10 a night. We would stay again.

Family

4/10

Poor

03 Jan 2026

Meredith

Unfriendly staff. Dirty surroundings- trash left on the stairs inside the hotel and outside on the ground. Room smelled like cigars.

Leisure

10/10

Exceptional

14 Dec 2025

Olivia

Clean with very comfortable beds. Convenient short walk to centre of town.

Leisure Self

10/10

Exceptional

13 Nov 2025

Angela

This is Ross Jordan. I accidentally press the wrong button in my review. I meant to indicate that my check-in was excellent. Please change that for me period thank you

Leisure Self

10/10

Exceptional

17 Oct 2025

Brandon

Close to town and where our daughter lived. One block from bus stop.

Friends_and_family Family

8/10

Excellent

06 Oct 2025

Lucie

The room was smelly of urine. We asked for another room.

Leisure Friends

8/10

Excellent

03 Oct 2025

Graham

Parking was a major challenge. Staff not able to explain procedure

6/10

Pleasant

01 Oct 2025

Laura

Pros: conveniently located, good breakfast, hot water with good pressure, mini fridge for drinks or meals.

Cons: smaller bed than reserved, no phone in rooms for service support, the employee who checked us in was short (almost rude), difficult elevator operation to ground floor,

4/10

Poor

21 Sep 2025

Wendy

There was a huge parking debacle when we arrived, no one at the reception desk, except for two kiosks that said in big words “out of order”. Then we were told in order to park there we needed a UK telephone number and we are from the US so that wasn’t possible. The signs in the parking area were ambiguous and not helpful at all… And all the trash and rubbish in that area was particularly offputting. It took about 35 minutes to actually find someway to park and check into the room. When we tried to order dinner from the menu in the room we were told only about seven options were available off of the entire menu. We weren’t told ahead of time that the rooms would not be serviced unless we requested it so on our second day we were careful to requested, but the next day we were told they were busy cleaning the second floor and would not get to ours. No service. Shameful.

Leisure Partner

10/10

Exceptional

15 Jul 2025

REZA JAAFAR

Newly refurbished and clean rooms

Newly furbished hotel in the heart of Canterbury. Good was clean and comfortable and location was walking distance to the attractions. Overall Good value for money.

Partner