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Hampton by Hilton Canterbury

Canterbury · United Kingdom

7 St. Margaret's StreetView location

9.2/10Excellent1,003 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.0/109.0
Condition9.4/109.4
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hampton by Hilton Canterbury

Our hotel is nestled among shops and cafes, a five-minute walk from the iconic Canterbury Cathedral. Along the way, you'll cross High Street, lined with restaurants, bars, and historic sites. The Marlowe Theatre and Whitefriars shopping mall are each within a half-mile. Enjoy city centre views from our rooftop restaurant.

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Hampton by Hilton Canterbury is centrally located in Canterbury, a 4-minute walk from Canterbury Cathedral and 6 minutes by foot from Marlowe Theatre. This hotel is 0.7 mi (1.2 km) from Canterbury Christ Church University and 1.2 mi (2 km) from Westgate Gardens.

Make yourself at home in one of the 129 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in ECOsmart Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Guests will receive smart lock details. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, mobile payments, and cash
    • Mobile payment options include: Google Pay and Apple Pay
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Minimal age
    18
  • Optional fees
    • Nearby parking fee: GBP 25.00 per night (656 ft away)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Russian

    Thai

    Ukrainian

    Lithuanian

    English

    Italian

    Polish

    French

    Turkish

    Spanish

    Estonian

Nearby attractions

Canterbury Roman Museum 0.3 km / 0.2 mi
Canterbury Cathedral 0.3 km / 0.2 mi
Greyfriars Chapel 0.3 km / 0.2 mi
Weaver's House 0.4 km / 0.2 mi
Dane John Gardens 0.4 km / 0.2 mi
St. Peter's Anglican Church 0.4 km / 0.3 mi
St. Thomas' Catholic Church 0.5 km / 0.3 mi
Marlowe Theatre 0.5 km / 0.3 mi
Sidney Cooper Gallery 0.5 km / 0.3 mi
Old Synagogue 0.5 km / 0.3 mi
Solly's Orchard 0.6 km / 0.4 mi
Westgate Gardens and Towers 0.6 km / 0.4 mi
Westgate Gardens 0.6 km / 0.4 mi
Lady Wootton's Green 0.7 km / 0.4 mi
Canterbury Christ Church University 0.7 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2021
  • Number of floors (main building): 129
  • Twin rooms: 31
  • Double rooms: 38
  • Triple rooms: 45
  • Accessible rooms: 7
  • Connecting rooms
  • hotel
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
Show 33 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Multilingual staffExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Lift accessExtra charge
  • Gym
  • Luggage room
  • Dining area
  • Electric kettle
  • Towels and bed linen
  • Bar
  • Restaurant
  • Highchairs
  • Air conditioning in Restaurant
  • Breakfast room
  • 24h dining café
  • PrinterExtra charge
  • Photocopier
  • FaxExtra charge
  • Breakfast buffet
  • Charges for late arrival
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
  • Online check-in
  • WindsurfingExtra charge
  • Bowling alleyExtra charge
  • Mini golfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

B1

Breakfast For One Guest

This meal plan may be available depending on the selected room/rate.

SC

Self Catering

This meal plan may be available depending on the selected room/rate.

AI

All Inclusive

Meals and selected drinks/services may be included.

CE

Dinner Included

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Hampton by Hilton Canterbury

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 22 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable2 photos

    Hampton by Hilton Canterbury

    DOUBLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Hampton by Hilton Canterbury

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Hampton by Hilton Canterbury

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 22 m²TWN.ST
    TWIN STANDARDPhoto unavailable7 photos

    Hampton by Hilton Canterbury

    TWIN STANDARD

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CONNECTING ROOMFAMILY ROOM • CONNECTING ROOMFAM.CM-2

    Photos are not available for this room type.

    Hampton by Hilton Canterbury

    FAMILY ROOM CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CM-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Hampton by Hilton Canterbury

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CONNECTING ROOMFAMILY ROOM • CONNECTING ROOM • 22 m²FAM.CM
    FAMILY ROOM CONNECTING ROOMPhoto unavailable5 photos

    Hampton by Hilton Canterbury

    FAMILY ROOM CONNECTING ROOM

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Room type
    FAMILY ROOM
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CM

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    Hampton by Hilton Canterbury

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hampton by Hilton Canterbury

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 26 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable9 photos

    Hampton by Hilton Canterbury

    DOUBLE QUEEN SIZE BED

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width, Queen-size bed 150-154 width, Sofa bed
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CONNECTING ROOMFAMILY ROOM • CONNECTING ROOM • 22 m²FAM.CM-1
    FAMILY ROOM CONNECTING ROOMPhoto unavailable8 photos

    Hampton by Hilton Canterbury

    FAMILY ROOM CONNECTING ROOM

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Single bed 80-130 width, Sofa bed
    Room type
    FAMILY ROOM
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CM-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Hampton by Hilton Canterbury

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWS • 22 m²DBL.WV-1
    DOUBLE WITH VIEWSPhoto unavailable9 photos

    Hampton by Hilton Canterbury

    DOUBLE WITH VIEWS

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Hampton by Hilton Canterbury

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Hampton by Hilton Canterbury

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Hampton by Hilton Canterbury

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV-2

    Photos are not available for this room type.

    Hampton by Hilton Canterbury

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size Bed • 26 m²DBL.H6-QN
    DOUBLE Accessible-Queen Size BedPhoto unavailable9 photos

    Hampton by Hilton Canterbury

    DOUBLE Accessible-Queen Size Bed

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Hampton by Hilton Canterbury

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-2

    Photos are not available for this room type.

    Hampton by Hilton Canterbury

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN SIZE BEDRoom • QUEEN SIZE BEDROO.QN

    Photos are not available for this room type.

    Hampton by Hilton Canterbury

    Room QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 26 m²DBL.QN-1
    DOUBLE QUEEN SIZE BEDPhoto unavailable10 photos

    Hampton by Hilton Canterbury

    DOUBLE QUEEN SIZE BED

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hampton by Hilton Canterbury

9.2
Excellent
1,003 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.0 /10
Condition
9.4 /10
Amenities
9.0 /10
100 reviews shown
8/10
Excellent
06 Aug 2026
alex
Good location and reasonable hotel. Can be a bit noisy at night but it’s the place I generally stay in central Canterbury
10/10
Exceptional
05 Aug 2026
Elaine
Really enjoyed our stay here. Incredibly nice and helpful staff. Very clean and modern room. Breakfast was busy but very good food and lots of choice.
10/10
Exceptional
03 Aug 2026
Thom
This is a more contemporary hotel in the heart of the historic area of Canterbury. Terrific location, excellent staff, and a delicious breakfast.
10/10
Exceptional
30 Jul 2026
Benjamin
Great hotel right in the centre if Canterbury, good breakfast and excellent aircon when it's hot!
10/10
Exceptional
26 Jul 2026
Alf Ivar
Bra standard, god frokost, veldig sentralt i Canterbury. Mye for pengene. Anbefales!
6/10
Pleasant
23 Jul 2026
leah
Although the hotel is Ideally located in the heart of historic Canterbury, and we found a comfortable room, helpful staff, and delicious breakfast, our stay was absolutely ruined by what is apparently a nightclub directly next door. We not only heard but felt the loud throbbing bass and percussion of club music that lasted until 2am both Fri & Sat. I am a drummer myself, but I was unable to sleep through this incredibly intrusive noise. We travelled with family who had two other rooms, all of us on the 4th floor, and everyone said they were very disturbed by the music. It seriously impacted my ability to enjoy Canterbury because I was so sleep-deprived. It’s a real shame because otherwise the hotel is lovely.
10/10
Exceptional
22 Jul 2026
David
Lovely hotel in a central location. Very clean and perfect for a city break!
10/10
Exceptional
19 Jul 2026
Richard
The staff were very helpful, the room was well stocked and very clean. The breakfast was very good and fulfilling with many options. The hotel is centrally located in Canterbury and within walking distance to Canterbury Catherdal.
Family
8/10
Excellent
17 Jul 2026
Hyunsung
Nice hotel to stay. Staff was a bit sarcastic with the requests made. Otherwise everything else all good.
Partner
6/10
Pleasant
16 Jul 2026
Ngadi
Have stayed here 3 times. Good facilities. Rooms and beds are nice and big, even in the twin rooms.
Family
10/10
Exceptional
14 Jul 2026
Wei Ting
Excellent place to stay. Especially when there’s air con in the room. Super comfortable. The staff are extremely friendly and helpful. Cheers! Oh and there’s a waffle machine for the free breakfast!
Partner
8/10
Excellent
12 Jul 2026
Neil
Excellent location for the Cathedral.
Partner
8/10
Excellent
11 Jul 2026
KIRSTEN
Location good,
Staff very helpful.
Fantastic breakfast buffet
Friends_and_family Family
10/10
Exceptional
09 Jul 2026
James
Great location, great hotel, great staff
10/10
Exceptional
07 Jul 2026
Mr Anthony
I prefer Hampton by Hilton to Premier Inns now and stay in them whenever possible. This one was typical of the brand. Clean, modern, well equipped with excellent friendly staff. And the included breakfast is a real bonus. Great stay. Only thing that would improve life would be a small in room fridge.
Partner
8/10
Excellent
05 Jul 2026
Andrew
Our stay was very nice and the hotel was very good, abit pricey for the one night stay, I guess this is because of the central location, very close to everything in the heart of Canterbury, our only complaint really was the air conditioning was not very good and didn’t cool us down very well, would advise guests to get seated for breakfast early as we made the mistake of having this at 9am and the breakfast area was packed.
Overall a really good stay and would go back again.
Partner
10/10
Exceptional
04 Jul 2026
Nick
Great location, very friendly staff. Would stay again
Partner
8/10
Excellent
04 Jul 2026
duncan
Nice hotel with A1 staff. Some deferred maintenance and the place looks a bit dated but all in all OK. The breakfast was good and varied. We felt the price was a bit high for the hotel but it appeared to be the best one in the area. Well located and a 20 minute walk from most of the things you want to see. Canterbury East Rail is a short walk away. All good
Partner
8/10
Excellent
03 Jul 2026
Ricki
FYI No fridges in the rooms
10/10
Exceptional
02 Jul 2026
KIRSTEN
A very good location hotel, very nice hotel.
Well Breakfast buffert.
Friends_and_family Family
10/10
Exceptional
02 Jul 2026
Susan
This hotel was a gem of a find for us. The room was comfortable and quite spacious compared to some we gave stayed in. It was quite central to the historical buildings in the area. The rooftop restaurant had the best view of the cathedral. Breakfast was certainly a bonus. Loved our stay.
Partner
10/10
Exceptional
29 Jun 2026
Stanley
We arrived late at night tired hot and hungry.Staff was very welcoming and we were amazed to find they serve freshly made pizza 24 hrs and their bar was open..the cold beer was wonderful.Room great with very good ac which isnt always the case in UK. Next day staff rescued us by getting us a reliable taxi to London when our ride service cancelled us at last minute. Location in old section of Canterbury is perfect. Every single staff member was wonderful. Highly recommend!
Partner
10/10
Exceptional
28 Jun 2026
Ana Luísa
Localização excelente em Canterbury. Café da manhã muito bom incluído na diária. Quartos funcionais e com bom tamanho. Equipe atenciosa. Sempre que vou a Canterbury me hospedo neste hotel. Maravilhoso!!
Friends_and_family Family
10/10
Exceptional
23 Jun 2026
Keith
Perfectly located hotel for all my needs in the City.
Being able to leave my luggage before checking in, and, after checking out was a great bonus, the staff being extremely helpful with everything.
Whole hotel was clean, and tidy.
Stay again? If visiting Canterbury, yes.
Self
10/10
Exceptional
22 Jun 2026
John
Lovely clean room, friendly staff and lots of choice at breakfast
Friends_and_family Family
8/10
Excellent
19 Jun 2026
Ana
I stayed with my friend and we were impressed with the quality of the amenities. Lovely hotel, lovely staff, great rooms. Would definitely stay again
Friends_and_family Friends
10/10
Exceptional
18 Jun 2026
Michael
Walkable to shopping and Cathedral
Friends
10/10
Exceptional
15 Jun 2026
Paul
Modern property, clean, and extremely convenient for access to Central Canterbury. Staff were particularly helpful and professional, 24 hour bar with some food. Excellent breakfast. Parking is located a 5 minute walk away as the hotel is a pedestrian area. Good local restaurants and tea shops are a short walk.
Family
10/10
Exceptional
05 Jun 2026
Robert
Good location. Friendly and helpful staff. Very clean and new looking. I would certainly recommend it.
Partner
10/10
Exceptional
02 Jun 2026
Lejla
The staff were lovely and welcoming, and the room was clean on arrival. The hotel was also nice and quiet, which helped us get a good night’s sleep, although we found the bed a little uncomfortable.

Unfortunately, the breakfast was disappointing, with very limited options and extremely poor gluten-free choices for my coeliac child. There was no gluten-free bread, biscuits, or muffins available for example . Despite booking breakfast for 9:00 am at check-in, we still had to wait around 10 minutes for a table each morning , which made the booking system seem pointless.

Housekeeping could also be improved, as the bedding and pillows often looked rushed and untidy after the room had been serviced.

Overall, the friendly staff were the highlight of our stay, but the breakfast and housekeeping standards let the experience down.
Family_with_children
10/10
Exceptional
01 Jun 2026
Man Ho Raymond
The room is clean and fresh. The staff are very welcoming. The breakfast has a good variety of choices. Apart from the ordinary British breakfast, there are pastries and a waffle machine too! I will definitely choose this hotel next time when I visit Canterbury.
Friends_and_family Friends
10/10
Exceptional
31 May 2026
SHU YOU
A very good location hotel,
Friends
6/10
Pleasant
27 May 2026
Laura
The hotel was central and not too far from the car park. However I have to say the bed was genuinely quite uncomfortable and the pillows disappeared when your head was on them. The breakfast was great and varied. Coffee wasn’t bad. The staff were extremely friendly and helpful. Nice stay for the beds could be much much better
Family_with_children
10/10
Exceptional
26 May 2026
Sally
Perfect for my one night stay - friendly, helpful staff and a lovely comfortable room.
A good choice for breakfast to complete the stay.
Self
2/10
Poor
26 May 2026
Jilson
Extremely poor experience. The life was not working, when asked for water bottle to buy the receptionist said they run out of suppply
She said the same when asked for complimentary Tooth brush and paste in the morning.
Terrible breakfast, no boiled eggs, but the frozen ones.
No bananas for breakfast, the toaster was damaged, I have seen the customers left with having burnt toast.
They said it’s family friendly, but not at all.
Paid around 170 per night, the price doesn’t justify with the poor service and inhospitable staff.
Family_with_children
10/10
Exceptional
25 May 2026
Brent
Great spot in the city . Nice breakfast. Good staff
Friends
10/10
Exceptional
24 May 2026
Christopher
Excellent staff and great lobby area to relax for a drink
Friends_and_family Family
10/10
Exceptional
21 May 2026
Nancy M
Nice updated room. Conveniently located near train, Canterbury Cathedral and restaurants.
Partner
10/10
Exceptional
21 May 2026
Joanna
I was impressed by the hotel as soon as I walked through the door…lovely smell, great looking open light airy reception but most notably a really solid and warm welcome. This continued throughout the 2night stay - commendable customer service never failing to be personable, adaptable and professional. Very kind staff who really stepped up to help me as I was getting ready for my wedding! Couldn’t have asked for more. Great room, stunning view of the cathedral (room 416), safe access with key card lift operation, lovely breakfast and bar offerings. Genuinely cannot wait to stay here again. In comparison to the other options in Canterbury, this is 10/10, would now be my top choice of stay and is worth the potential slightly higher price, but you get value for money and with staff who go the extra mile.
Shout out to Ness and the staff on from 19-21st May…thank you all for making me feel calm but also celebrated!
Partner
10/10
Exceptional
21 May 2026
Barbara
Just had 2 nights here. Very clean hotel. Staff polite and very helpful. Good buffet breakfast. Excellent value for money and very central to everthing. I would recommend this hotel if staying in Canterbury.
Family
10/10
Exceptional
18 May 2026
Mark
Irina and Watawan are both so lovely. They always make us feel so welcome
10/10
Exceptional
17 May 2026
Mark
Really nice stay
10/10
Exceptional
16 May 2026
Lisa
Great service clean comfortable room well stocked breakfast buffet
Self
10/10
Exceptional
16 May 2026
Cub
The hotel was a great experience. My only comment was only one lift was working. But the room, amenities, staff were all amazing!
Self
8/10
Excellent
14 May 2026
Danny
Great hotel. Friendly staff. Parking wasn't ideal, but great location right in the city.
Friends_and_family Friends
10/10
Exceptional
07 May 2026
Nasreen
Great hotel in the heart of Canterbury. Had a cot set up for us on arrival. Bed really comfy and shower great. Breakfast was excellent, highlight being the waffle machines. Parking wasn’t an issue for us as we used the park and ride which took 5 minutes and was a 5 minute walk to the hotel so really convenient and only £4 a day vs £25 a night if parking in the city. Staff were all lovely. Loved how they respected history when building the hotel with the ground window in the lobby showing the theatre ruins below. Would definitely stay again on another trip to Canterbury.
Family_with_children
6/10
Pleasant
04 May 2026
Marilena
Very clean hotel in the besto possible location
But expensive
Friends_and_family Family
10/10
Exceptional
04 May 2026
ANDREW
Friendly, helpful staff. Great complimentary breakfast. Clean, updated. Great location. Parking nearby.
Family
10/10
Exceptional
01 May 2026
Mark S
Great location close to several attractions. Very nice breakfast. Friendly staff. Nice rooms.
8/10
Excellent
01 May 2026
Stephen
Good clean room, nice staff and good breakfast.
Self
6/10
Pleasant
29 Apr 2026
Angus
Good in almost every respect except for the most critical element: the bed was rock hard and the pillows were uncomfortable and unsupportive. Consequently, I suffered from a very poor night's sleep.
I've stayed here many times in the past but not particularly recently. So perhaps they've changed the matresses and bedding since I was last here, or I've been unlucky with this 4th floor room.

Gym was useful. Breakfast is included and decent.
Self
8/10
Excellent
29 Apr 2026
Lawrence Wayne
Bad parking
4/10
Poor
28 Apr 2026
Hana
Having stayed at this hotel twice already, the second one with the room being flooded and NO compensation offered, we reluctantly booked another stay. This was purely for it being in close proximity to our needs. We are a party of 4, which includes an elderly person in a wheelchair who is in their late nineties.
When we booked our latest visit, we phoned to request a connecting room to the accessible room that we had booked. The other room that we booked was a Queen with sofa bed. The person at the hotel confirmed that an accessible room with a connecting room was reserved for us on the 4th floor.
Upon checking in were shocked to hear that the accessible room and other room were in close proximity. When we queried that we had specifically booked and paid for the 2 connecting rooms, the receptionist went to speak to someone from reservations. Came back a while later confirming that we now had connecting rooms however on the 1st floor. We went to our rooms & found that the connecting room only had a Queen bed but no sofa bed. Went back to Reception (another person served us so we had to tell her the whole story again and she had to check with Reservations what had happened). Apparently the room reserved for us was occupied by someone the week before and they extended their stay for a week so they remained in same room!! We paid extra for a room that we didn’t get - we had to insist on a refund for the balance. Not acceptable! Room were dirty and extremely noisy. Poor service!!
Friends_and_family Family
8/10
Excellent
27 Apr 2026
Dale
Nice size room, easy 10 minute walk from Canterbury West train . Lots of nearby restaurants and shops. Shower ok, bed a wee bit tired. Big bonus having a buffet breakfast included - thank you! It was a bit noisy on weekend due to nearby clubs
Partner
10/10
Exceptional
27 Apr 2026
Sandra
Perfect location. Staff were incredibly helpful and breakfast was wonderful. Would stay here again.
Partner
10/10
Exceptional
26 Apr 2026
Spencer
always professional here , very clean. we prefer to go to breakfast early to avoid ques when its busy (before 8am) car park next door is convenient but pricey. all round a good place to stay we have been a good few times and will go again!
Partner
10/10
Exceptional
23 Apr 2026
Shaun
Great location and good quality hotel
Self
8/10
Excellent
22 Apr 2026
J
Friendly staff, clean rooms and public areas, good breakfast.
Friends
10/10
Exceptional
20 Apr 2026
Andrzej
We are disabled and the room as well as the service everything is at a high level, we recommend staying at this hotel. Thank you
Partner
10/10
Exceptional
20 Apr 2026
Kristina
Great hotel in the centre of Canterbury. The staff were helpful and friendly and the hotel was clean and comfortable. The breakfast was good too!
Partner
10/10
Exceptional
19 Apr 2026
Chris
Lovely modern hotel in a great location. The room was a generous size. The bathroom had a huge shower.

Breakfast was included and was excellent - especially the scrambled eggs! Yum!

Staff were really kind and professional.

There’s a good bar, a bit pricy - but that’s to be expected.

Parking is discounted to £25 and only a two minute walk away.

Everything in Canterbury is so close - it’s an absolutely lovely city. This hotel is the perfect spot.
Partner
10/10
Exceptional
19 Apr 2026
Deborah
Room was clean, comfortable and quiet. Staff was extremely helpful without exception. Breakfast was good, no complaints. Highly recommended.
Partner
10/10
Exceptional
14 Apr 2026
Paul
Great hotel and room and a cracking breakfast staff friendly and helpful highly rated
Partner
10/10
Exceptional
11 Apr 2026
GENIENE
We had a wonderful time, John was very polite and welcoming, he gave us great advice, we get a family room it was clean and very nice. Breakfast was great. I think John is a fantastic staff. Highly recommend this hotel. On my next trip to Canterbury i will be staying at this hotel
Friends_and_family Family
10/10
Exceptional
10 Apr 2026
Luis
The hotel was well-designed and it was the best breakfast.
Partner
10/10
Exceptional
09 Apr 2026
Catriona
This is a really nice hotel. The room was clean and quiet at night. The staff were really helpful and the break was super. I did find it hard to open and close the sliding bathroom door. Not impossible but needed to give it a shove .
Family
8/10
Excellent
09 Apr 2026
Keunheui
The rooms are clean and spacious. The hotel sits in a great location to visit many tourist attractions.

Breakfast was okay, but not as good as some reviews say.
Friends_and_family Family
10/10
Exceptional
06 Apr 2026
Tan
Property was in an excellent location, within the city centre walking distance from the cathedral! Staff were very pleasant and helpful. Front of house staff were knowledgeable and professional! Well-equipped hotel with everything you could possibly need for a short stay. Pretty good breakfast too! Strong recommendation.
Family_with_children
10/10
Exceptional
05 Apr 2026
Nyashia
The staff were very friendly and helpful. Martin welcomed us to the hotel when we arrived and helped us to get settled into our room swiftly.

The gym was clean and well equipped. A very bice place to work out.

Dining area was bright and clean with staff available to help and keep tje area tidy.
Partner
10/10
Exceptional
03 Apr 2026
Svjatoslavs
Great spot. Good breakfast. Helpful staff
10/10
Exceptional
01 Apr 2026
JAYNE
Just alway super helpful and great location
Business
10/10
Exceptional
30 Mar 2026
Keith
Room was spacious and clean.
Friends_and_family Family
10/10
Exceptional
29 Mar 2026
Patricia
Room clean and comfortable. Parking was inconvenient. Not clear in hotel description where to park and how to get there. Many streets NAV system old us to use were blocked off to vehicles. Once we found the parking garage, the hotel paid for parking.
The hotel was very close to the cathedral and shopping.
Friends
10/10
Exceptional
24 Mar 2026
karine
Very well located in centre of all attractions. Excellent breakfast. Very clean room and friendly staff.
Friends
8/10
Excellent
24 Mar 2026
Paul
didnt use
10/10
Exceptional
23 Mar 2026
suchitra
love the fact the lobby is open 24x7, close to the cathedral and breakfast is pretty good
Partner
10/10
Exceptional
22 Mar 2026
Oscar
Modern property. Very well located. Excelent breakfast
Partner
10/10
Exceptional
21 Mar 2026
George
I have stayed there before, and appreciate the fact that everything has improved.

Welcoming vibs from Louise who did the checking-in. 💯
10/10
Exceptional
18 Mar 2026
anthony
Very centrally situated in a converted old buliding.Minutes from the cathedral. It even has roman foundations
Partner
6/10
Pleasant
16 Mar 2026
Adam
I stayed three nights at this hotel, my first experience with a “Hampton”, and the overall impression was mixed.
The staff were consistently friendly and appeared to support both reception and breakfast service on rotation.
Breakfast offered a good range of options, though used plates were sometimes removed before guests had fully finished eating, which I found bizarre.

My room was a twin on the first floor above the dining area, with a sealed window facing a fenced-off pavement area, likely designed to prevent access to the glass roof below. Not an issue for me.

However, three issues affected my stay, two of which were resolved promptly:
- Housekeeping forgot to replace mugs and glasses on one day.
- The air-con control panel repeatedly kept restarting itself overnight, lighting up the room despite being switched off.
The most significant issue however was the fresh-air fan above the door emitting a humming/buzzing noise continually - it could not be turned off without using the master switch, which also cuts power to bedside and bathroom lights. As a result, guests must choose between sleeping with noise or navigating the room in darkness if the master switch is off - options that are neither comfortable nor safe.
A receptionist mentioned this was a known issue without a current fix - it’s surprising to hear given that even budget hotels nowadays have got better ventilation systems in place. An upgrade well overdue?

Overall, I expected more from Hampton by Hilton.
Partner
10/10
Exceptional
15 Mar 2026
Thomas
A modern room with a great location and, in this room anyway, a really nice view of the cathedral. Staff is also very good and I enjoyed the breakfast.
Self
4/10
Poor
14 Mar 2026
Julia
No heat in room
10/10
Exceptional
12 Mar 2026
Patrick
Good location for a break in Canterbury.
10/10
Exceptional
09 Mar 2026
James
Great location, very clean and excellent staff.
Partner
8/10
Excellent
08 Mar 2026
kelly
Great hotel lovely breakfast and plenty to do nearby ,just make sure if you stay on a weekend that there isnt any events on in the rooftop bar above as ot was so loud until the early hours .
Partner
10/10
Exceptional
05 Mar 2026
Benjamin
All good!
10/10
Exceptional
04 Mar 2026
John
Clean room and also rest of hotel. Lovely friendly staff happy to assist. Great breakfast choices and plenty of seating. Gym looked well kitted out and good loungy areas. Great location too
Partner
8/10
Excellent
01 Mar 2026
Bernadette
Nice stay overall with clean rooms and a good location. The only issue was the shower — the glass screen couldn’t stop water splashing onto the bathroom floor, leaving it very wet and a bit dangerous after use
Friends_and_family Family
10/10
Exceptional
27 Feb 2026
Kevin
Spotless room and all staff I interacted with were lovely!
Partner
10/10
Exceptional
22 Feb 2026
Elaine
From customer service to comfort.
10/10
Exceptional
20 Feb 2026
Kin Hang
Good Value for money.
Family_with_children
8/10
Excellent
18 Feb 2026
James
Staff was great. Room was clean and bed was comfortsble. The cons are: No mini fridge, the walls are paper thin. I could clearly hear concersations from one room next to me and then the intimate relations of.people in thebother room next to me. Also, the pizza they sell, keep it in the oven another 3 minutes. It was way too doughy and undercooked.
Self
10/10
Exceptional
17 Feb 2026
Mariana
Great location, rooms are clean, staff very helpful, excellent breakfast.
Friends_and_family Family
6/10
Pleasant
17 Feb 2026
Nathalie
Room Did initially smell of damp probably from the Ensuite drains.
Staff were courteous
Self
10/10
Exceptional
15 Feb 2026
Jonathan
Excellent Stay and Outstanding Service

We stayed for one night and were really impressed. The hotel is perfectly located in the centre of Canterbury, just a few minutes’ walk from everything. The building is modern, spotless, and the rooms are spacious and comfortable. We had a great night’s sleep and a lovely refreshing shower in the morning.

Breakfast was busy but well organised, with plenty of excellent choices. All the staff we encountered were friendly, attentive, and professional.

I want to give particular thanks to James in the restaurant at breakfast. My wife has an egg allergy, and James immediately took her name and room number, then arranged for any cooked food she wanted to be prepared separately by the chef to avoid any risk of cross‑contamination. His care and attention meant a great deal to us — it’s rare for anyone to take the allergy seriously, and it gave my wife real peace of mind. Thank you, James, for your exceptional customer service.

We’ll definitely be returning soon.
Leisure Partner
10/10
Exceptional
15 Feb 2026
KAREN
Clean room, plenty of toiletries supplied, staff friendly and professional
Partner
10/10
Exceptional
09 Feb 2026
Chris
All good
10/10
Exceptional
08 Feb 2026
Graham
Central position for all in Canterbury. Plesant and efficient staff. Comfy bed. Clean room.Lovely breakfast. What more would you need !
Friends_and_family Family
10/10
Exceptional
04 Feb 2026
Linda
The staff were absolutely amazing and so was the room and the whole hotel was beautiful. I certainly going to stay there again.
Business
8/10
Excellent
04 Feb 2026
Lawrence
Room was clean and nicely presented. Breakfast had an excellent selection. Staff were helpful, polite and efficient.
Friends_and_family Family

Location & surroundings

Hampton by Hilton Canterbury
7 St. Margaret's Street, Canterbury, United Kingdom

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Hampton by Hilton Canterbury

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