Name: Falstaff
Address: St Dunstans Street Canterbury Kent, 8-10, Canterbury, CT2 8AF, GB

10/10

Exceptional

23 Jul 2026

Steven

Clean room.
Hotel in great location for town amenities.
Great breakfast

6/10

Pleasant

20 Jul 2026

Clare

The location of this hotel is good and Canterbury centre is walkable, the staff are generally helpful and friendly. We had an issue with Bed Bugs in one of the rooms which meant a midnight change of rooms. No one was available the next day to discuss the situation and it took an excessive amount of time for them to provide a satisfactory response to the issue.

Friends_and_family Friends

10/10

Exceptional

18 Jul 2026

Robyn

Loved this hotel - wish we could have stayed longer!! Lovely rooms, fun pub area, delicious breakfast and super friendly staff.

Family

8/10

Excellent

17 Jul 2026

geoff

Thoroughly enjoyed our stay, very good room and breakfast- only one downside, coffee wasnt the best but everything else was excellent and we would stay there again

Partner

10/10

Exceptional

17 Jul 2026

Patrick

Lovely hotel. Staff friendly and helpful. Room was small but ok , lovely big bed. Couple of things needed repair, suitcase stand broken, bathroom fan not working, toilet seat needed repairing. Happy hour on evening great. Breakfast very good both continental and cooked.

Partner

10/10

Exceptional

17 Jul 2026

Jacqueline

This Falstaff hotel was a fantastic choice for us to be able to get the most out of our overnight stay so we could enjoy Canterbury.
It was a great location after a long journey to get there the hotel was on the doorstep of the train station.
Also allowed us to leave our luggage while we did our exploring of Canterbury.
Thanks to all the staff. Fantastic breakfast too.

Partner

10/10

Exceptional

16 Jul 2026

Daud

Excellent hotel with convenient parking, delicious breakfast and helpful staff

Family_with_children

6/10

Pleasant

12 Jul 2026

Steve

Our room had a broken shower door and couldn't be closed. Complaint to reception moved us to another room a bit bigger. This room was badly in need of renovation and the toilet took ages to fill. At 3am in the morning the room phone rang, it woke us up but there was no answer. After going out for the day on our return the room phone was ringing again, again no one there. On replacing the receiver it rang again and wouldn't stop ringing!!. I complained but no one came to fix it and as a result I disconnected the phone. Breakfast was good but beer selection at the bar was quite poor, lots of cocktails in a happy hour 2 for 1 but expensive and used poor quality spirits. Overall we won't return to this hotel.

Friends_and_family Friends

10/10

Exceptional

09 Jul 2026

Taylor Ann

Exceptional overall

10/10

Exceptional

06 Jul 2026

Ian

The room was clean and reasonably decorated.
The staff were welcoming and polite.
The breakfast was good.
There is no evening restaurant but this is not a problem as there are a large number of restaurants a short walk away.
The hotel is well situated for all the towns attractions but benefits for being just off the High Street (which can be very busy).
Would definitely recommend and wouldn’t hesitate to use again.

Partner

8/10

Excellent

04 Jul 2026

Rebecca

There was no AC in the room and it was very hot. We paid for a family suite and our children shared a fold out sofa bed which was very uncomfortable. Also we were surprised there was no fridge in the room for cold water. The breakfast was very good though and the staff were friendly and helpful

Friends_and_family Family

2/10

Poor

04 Jul 2026

Nigel

Room unbearably hot and moved twice to no better. Absolutely horrendous uncomfortable night's sleep. I know this is an old building where air conditioning cannot be installed but no excuse for portable air conditioning units not being available when absolutely needed, especially for the extortionate price. I know bad timing with World Cup but absolutely no mention of hotel being next to noisy pub where annex rooms are next to and above beer garden. Absolutely hated our night at The Falstaff Hotel prior to getting the Le Shuttle train to Calais.

Partner

8/10

Excellent

29 Jun 2026

Robin

Nice hotel and friendly staff. Unfortunately, it lacked air conditioning and it was very hot while we stayed.

Partner

10/10

Exceptional

27 Jun 2026

Keith

Fantastic place to stay. Rooms are lovely, beds amazingly comfortable and huge! Staff were fantastic, Alexandra and Jack were incredibly friendly and helpful. The breakfast Benedict was delicious and the hotel and dining room very tasteful. Even the music played was good.
I cannot fault this place and will most definitely recommend it to anyone going to Canterbury.
Really, really excellent.

Partner

8/10

Excellent

27 Jun 2026

Lorraine

A lovely two night stay at this great hotel so near to everything the only negative and this was my fault I asked for a high floor in this horrific heat which is what I got the only problem it was second floor do in the eaves of the building and it was extremely hot. That was the only negative but again that was my fault! Breakfast was good buffet style and then we ordered hot food from the menu. Staff were very helpful would definitely recommend if visiting Canterbury

Partner

10/10

Exceptional

25 Jun 2026

Dakota

Super clean, nicely furnished, air conditioned room. Was pretty COZY, as per the name. But it served our needs purposes perfectly. Very good Central location woth easy parking (even if a little pricey).

Partner

10/10

Exceptional

25 Jun 2026

David

Excellent location for exploring the city, lovely room just a little dark with limited window. Plenty of car parking which is paid for using the RingGo app £15 per day though!
There is a happy hour in the bar, great value if you have cocktails.
Fabulous breakfast, for dinner there is lots of choice within walking distance.

Partner

8/10

Excellent

24 Jun 2026

mark

Only negative to staying here was no A/C..considering it was 34° at the time,not good..we were supplied with a fan but still found it too hot throughout the night..

10/10

Exceptional

24 Jun 2026

Eva

Very welcoming staff, lovely spacious room, great breakfast, and perfect location. Can’t find a fault!

Partner

10/10

Exceptional

20 Jun 2026

Keith

I cannot rate this Hotel highly enough. The staff were incredibly helpful when I messed up the booking, extremely welcoming and friendly, the rooms are great and the bed magnificent. The breakfast eggs Benedict was perfect and even the music was good. Way above 5 star review. I would come to Canterbury again JUST to stay here.
And the staff are top notch.

Partner

10/10

Exceptional

20 Jun 2026

julie

The staff were amazing, giving tips on places to eat and things to do. My only hard night was leaving:)

Partner

8/10

Excellent

19 Jun 2026

Keith

Lovely old building in the centre of town. Due to old building no air conditioning so rooms got hot, a fan was provided but air con would have been better.
Staff were friendly and helpful. Would stay again if the weather wasn't so hot.

Partner

8/10

Excellent

17 Jun 2026

Su

A great location for ease of walking around the city. Very quirky building and parking was great at the back. B’fast was a good choice and served well.
My only word of caution is that the rooms are supremely hot in this weather and if you are at the front then traffic noise is tremendous. Fans provided but circulated hot air. Lovely bed and pillows. Room on the small side but ok for us as only one night.

Partner

4/10

Poor

14 Jun 2026

Frank

No elevatore and narrow stairs to navigate with baggage. Dated and needs a redo

Friends

8/10

Excellent

07 Jun 2026

Holly

Hotel as you enter is lovely, a cosy vibe and friendly welcome from staff. Lots of seating area for drinks by the bar. We stayed in a junior suite which was decorated lovely, bathroom was great with robes and nice soaps (only thing I’d recommend changing is the floor in bathroom which looked oddly cheap compared to everything else). Lovely tea and coffee facilities with biscuits is a nice addition for when you get back from a day out. Happy hour with complimentary cheese and biscuits is a fab idea and the espresso martinis were nice.

Only downsides that took the shine off things, one was the TV didn’t have apps or phone casting even though it said it had both it’s not actually set up and we’d plan to come back early and watch a film on Netflix so that was a shame. Then I slept terribly as the walls were so thin (room 57) and I could hear the man next door or below, unsure which, snore all night so I barely slept then when I did I was woke up early by the same people at 6.45am getting up for their day talking!! You really need to sound proof the room properly that’s not ok. And if you can’t sound proof you need to provide good ear plugs and a white noise machine.

Overall lovely just the edge taken off by not sleeping.

Friends_and_family Friends

10/10

Exceptional

07 Jun 2026

Robert

Very clean and good breakfast..got stung on parking £30 for two days parking..

Self

10/10

Exceptional

06 Jun 2026

Peter

Lovely Olde Worlde Hotel in a super location for all attractions of Canterbury. Staff were all friendly and efficient.

Partner

10/10

Exceptional

03 Jun 2026

John

It’s in a great location with its own private parking (£15 per night). Room was comfy and staff very helpful. Good base for a stop en route to Dover.

Partner

10/10

Exceptional

03 Jun 2026

Kathy

Beautiful hotel, clean rooms, bed was super comfortable. The staff were helpful, efficient and polite. The breakfasts were very good. Great Hotel, we will definitely come back again

Friends

10/10

Exceptional

31 May 2026

Juan

The property Iis v very well kept. The areas are very clean. Rooms are comfortable. Close to city centre and convenient . The staff is very cordial, respectful and friendly. Bar area is nice and breakfast menu is good. Definitely would come back for another stay.

Family

10/10

Exceptional

31 May 2026

Liza

Hotel was really lovely, with helpful, friendly staff. The building is beautiful, and choice of breakfast was great. Presumably due to the age of the building, there was no air conditioning, but a large fan was provided. The only slight downside was the leaking shower, but not a deal breaker, and everything was superb, in a great area of Canterbury 😀😀

Partner

4/10

Poor

30 May 2026

Yagiz

Disappointing stay overall. The room was extremely small, very hot, and the shower had poor water pressure. The room faced the street, so opening the window resulted in a lot of noise from outside. I requested a room change due to these issues, but the hotel was unable or unwilling to accommodate the request. The corridor to the room was also very low in places. Unfortunately, this was not a comfortable or enjoyable stay, and I would not choose to stay here again.

Partner

10/10

Exceptional

26 May 2026

Andy

Lovely historical coach house with lots of character and very easy walk to all the Canterbury attractions. Great staff, good food and hotel very clean. Will definitely stay again

Partner

10/10

Exceptional

25 May 2026

Dean

Lovely hotel near station & town centre. Combines stylish and modern yet still an ancient hotel. Good food and the happy hour cocktails was a treat. Would recommend to anyone visiting Canterbury

Partner

10/10

Exceptional

25 May 2026

Russell

Great location and staff very friendly

Partner

8/10

Excellent

25 May 2026

David

It was a good location, but be careful on the room you get. We had a quiet one in the courtyard, but we heard a couple had to move in the middle of the night because of noise from the pub below. The staff were aware but didn’t apologize which was quite disappointing. So, it’s good, but you have to ask for a room away from the main road /pub

Partner

10/10

Exceptional

23 May 2026

Sam

The best hotel in Canterbury!

Partner

10/10

Exceptional

23 May 2026

Jessica

Beautiful stay

10/10

Exceptional

22 May 2026

Richard

Excellent room on ground floor in main building
Very good choice of food for breakfast. Staff very helpful and friendly. Overall lovely hotel and close to shops.

Partner

10/10

Exceptional

21 May 2026

Dominic

Staff were excellent. Receptionist was realy friendly and quick to check us in

Partner

10/10

Exceptional

21 May 2026

Deborah

Always a pleasant stay. Good breakfast and friendly staff

Partner

10/10

Exceptional

19 May 2026

Julia

Exceptionally accommodating staff. Jack was most pleasant and Phil most learned with regards cocktails.
Sandra the manager is always most helpful. It really is an exceptional little boutique hotel . Thank you for a lovely stay I will return again in early June.

8/10

Excellent

15 May 2026

Stephanie

Really enjoyed our stay at the Falstaff in Canterbury. The hotel is in a great location to explore the city and there are lots of good restaurants to choose from in the area. We paid for breakfast included option and it was well worth the price - very good cooked breakfast options, and continental options were adequate - all the food was fresh and nicely presented. We really enjoyed the 6-7pm happy hour in the bar - it's a great idea and a good way to break the day between sightseeing and relaxing into the evening. All staff at the hotel were really friendly and helpful. The room, especially the bathroom, was visibly cleaned to a high standard - the only niggle for me was the fabulous bed side table lamps - they could do with a good dust - they wouldn't pass the Four In A Bed test, let's put it that way. The only advice I would give people is that if you are booking via Expedia, don't be fooled by the lovely photo of the room with a stand alone bath in the room - you think that is what you will get when you arrive, but we didn't. The room we had was really spacious, had a great seating area with sofa etc and a comfy king size bed, but the bath was very firmly in the bathroom in the room we were allocated. If you're looking for romance you might want to liaise with the hotel directly to make sure you get the type of room that you want.

Partner

10/10

Exceptional

13 May 2026

Cindy

Great room and very spacious- loved the extras like the vanity and towel warmers. Bar staff was very friendly and engaging - made for nice conversation.

10/10

Exceptional

09 May 2026

Richard

Great hotel. Warm and welcoming. Comfy rooms and comfortable bed. Very nice breakfast too!

Friends_and_family Family

10/10

Exceptional

07 May 2026

Prateek

My wife and I had a wonderful stay at The Falstaff Hotel. The room was very clean, comfortable, and well maintained throughout our visit. The breakfast was excellent with plenty of fresh and tasty options each morning. Our favorite breakfast option was the avocado toast with perfectly well-done eggs — absolutely delicious and a great start to the day. The staff were friendly and welcoming, which made our stay even more enjoyable. We would happily stay here again and definitely recommend it to others.

8/10

Excellent

04 May 2026

CATALINA PASCUALA

The hotel was lovely, superbly located, meters from Westgate. The problem was we were promised a room that would not overlook the parking lot. We came back 2 times, at 12:00 and 2:30, but they said the room was still not ready, that we had to wait till 3 o’clock. We had tickets to punt down the river at 3 so could not stay, but immediately upon finishing it returned to the hotel. To our surprise they then took us to a room that overlooked the parking lot! We asked to be changed and they took us to a tiny room that overlooked a small patio, that was right beside the communal terrace, so quite noisy. It was not what we had hoped for. Having said that, the room and bathroom were pretty and clean, the breakfast was good and the location superb.

Partner

10/10

Exceptional

04 May 2026

Daniel

Nice place, room was lovely apart from a couple of cushions a bit stained

10/10

Exceptional

01 May 2026

Jessica

Staff were super friendly and helpful, rooms were lovely and breakfast was delicious!

Partner

10/10

Exceptional

29 Apr 2026

Allison

Fantastic hotel

10/10

Exceptional

26 Apr 2026

Christopher

This was our 5th stay at this wonderful hotel, I cannot praise it enough, I just don't see a negative

Partner

8/10

Excellent

21 Apr 2026

michael

Room clean, breakfast good plenty choice. Staff friendly

Partner

10/10

Exceptional

21 Apr 2026

Chantelle

Everything you needed. Beautiful setting. Central to everything in Canterbury.

Partner

8/10

Excellent

19 Apr 2026

Penny

Reception and bedrooms were well kept and stylish and the location good for exploring the city.
Breakfast was a bit limited and the coffee really not as good as you’d expect.
The outside areas had been well designed and planted but are now in severe need of attention. There’s a lot of competition so these things are important.
Overall, we felt comfortable and safe.

Partner

10/10

Exceptional

15 Apr 2026

Andy

Breakfast was good as expected.

Self

10/10

Exceptional

13 Apr 2026

Wendy

Very good breakfast, staff lovely

Partner

10/10

Exceptional

12 Apr 2026

Colin

Nice hotel in a great area for getting about.our room was ok the bed was comfortable.the staff were all very nice,Breakfast was good and the bar area was great with plenty of other rooms to sit while having a drink.only thing I can complain about is the pidgeons noise from sitting on the windowsills early morning.but other than that we had a lovely time at the falstaffe hotel

Partner

10/10

Exceptional

06 Apr 2026

Megan

Lovely hotel with individualy decorated rooms , friendly welcome from staff. Would stay again. Central location

Partner

6/10

Pleasant

06 Apr 2026

Trevor

The breakfast buffet was disappointing, difficult to get to and missing some important features. The full breakfast was OK, but not great. The room was great, quiet , quite large and well appointed.

Partner

10/10

Exceptional

06 Apr 2026

Andy

Great location. Nice bar with a great happy hour . Only downside my room was next to a busy road . Shame next time I’ll know . Very nice

Self

10/10

Exceptional

04 Apr 2026

charlotte

Beautiful hotel. Comfortable bed lovey cosy small room. Breakfast lovely.
Only negative was our room was too hot for us.

Partner

10/10

Exceptional

02 Apr 2026

Klemen

A charming, cosy stay just outside Canterbury’s West Gate, with a great view of the historic entrance itself. The location is ideal, within easy walking distance of everything while still feeling slightly tucked away.

The room was on the smaller side, but warm, comfortable, and thoughtfully arranged. Staff were friendly and welcoming throughout, which made the stay feel personal rather than transactional.

The standout touch was the happy hour from 6–7pm, with a 2-for-1 cocktail offer paired with a complimentary cheese platter. That alone felt like exceptional value and added a lot to the overall experience.

For the price, this hotel offers excellent value. Would happily stay again and recommend to others.

Partner

6/10

Pleasant

01 Apr 2026

Sarah

Staff good room and furniture worn dirty and tired

Business

10/10

Exceptional

26 Mar 2026

Tristan

Staff and food was amazing, room was clean. Only little complaint is the road noise.

Partner

10/10

Exceptional

24 Mar 2026

Anil

Full English cooked to order. Fresh continental breakfast and coffee comes in pot. Staff friendly and free WiFi available. Close to West wall and close to good restaurants and pubs. There happy hour every day between 6-7 and get complimentary cheese and crackers.

Partner

10/10

Exceptional

24 Mar 2026

James

Really enjoyed staying in the hotel

Partner

10/10

Exceptional

17 Mar 2026

Sue

Lovely and clean. Decent breakfast. Two minute walk to center

Partner

10/10

Exceptional

14 Mar 2026

Julia

This is an excellent hotel Jodie is a most accommodating and friendly manager. All staff are excellent.

Business

8/10

Excellent

13 Mar 2026

Dena

Room was comfortable, staff friendly and welcoming. Breakfast excellent.

Partner

8/10

Excellent

12 Mar 2026

Jill

Good

Partner

10/10

Exceptional

11 Mar 2026

Kay

Very convenient for Canterbury sights and restaurants. Interesting decor. Good bar. Lovely staff.

Friends

10/10

Exceptional

08 Mar 2026

Lynn

Check in was efficient and the welcome friendly. Room and bathroom were a good size and clean.

Unfortunately I had to leave too early to try the breakfast.

Hotel is only a short walk from Canterbury West train station and the Marlowe Theatre.

The room that I stayed in overlooked North Lane and I would just say that if you're a light sleeper it might be a good idea to have earplugs in case the traffic noise bothers you.

I'd happily stay here again.

Self

10/10

Exceptional

08 Mar 2026

Edward

Breakfast was very good. The staff were very friendly. Great location, near train station and historical center.

Friends

10/10

Exceptional

04 Mar 2026

Jason

Great stay! We stayed in a junior suite and there is plenty of room. Breakfast was good quality and very efficient.

Partner

10/10

Exceptional

04 Mar 2026

Emily

Fantastic hotel with modern amenities and historic style. Easy location for accessing the train station and walking around town.

10/10

Exceptional

03 Mar 2026

Greg

Place was great, the staff were very friendly and helpful. The room was good and fit our needs. Breakfast was very nice.

Partner

10/10

Exceptional

28 Feb 2026

Neill

Lovely hotel…

Family

10/10

Exceptional

25 Feb 2026

Mark

Lovely hotel, delightful room, friendly and helpful staff.

10/10

Exceptional

23 Feb 2026

Clare

Lovely room, helpful staff- a great experience

Partner

10/10

Exceptional

21 Feb 2026

Tom

Beautiful room. Staff were really nice and very helpful. Will definitely come back!

Family

8/10

Excellent

20 Feb 2026

Joanne

Lovely greeting at reception. Great room just off of reception. Spacious and very clean.
Loved the bar and lounges, very comfortable. Enjoyed the cocktails.
Breakfast was included, continental if you wanted and a choice of cooked breakfast.
Would definitely recommend and will stay again

Partner

8/10

Excellent

18 Feb 2026

Tracey

The room was spacious and clean

Partner

8/10

Excellent

16 Feb 2026

James

Lovely decor, great bar and friendly staff

Leisure Partner

10/10

Exceptional

16 Feb 2026

Ian

Spacious room; large comfy bed; midern clean bathroom; great location

Partner

10/10

Exceptional

09 Feb 2026

Amina

Was lovely and clean! Breakfast was divine, staff was friendly. Really recommend! 🙂

Leisure Family

8/10

Excellent

08 Feb 2026

Erin

The room was absolutely stunning and the actual hotel is itself it lovely! What an amazing old building!

That being said the staff although attentive & doing their job could have a little bit more of a friendly approach, no one was rude or anything like that, but also being greeted without so much as a smile is a bit bizarre.

Would definitely stay again & recommend!

Leisure Partner

10/10

Exceptional

08 Feb 2026

Clifford

Lovely hotel in great location. Comfortable, cosy room with good amenities. Little bit tired but all functional. Terrific, very friendly staff and nice breakfast. Would stay again.

Self

10/10

Exceptional

01 Feb 2026

Deborah

Very clean comfy room, lovely staff and great breakfast

Leisure Partner

10/10

Exceptional

26 Jan 2026

Benjamin

Second stay here at the Falstaff in Canterbury, my favourite hotel in town, gorgeous rooms, lovely staff, and the free cheese and biscuits during happy hour can't be understated. Also you can tell a lot of a place in what they think of their customers by the quality of the bathrooms and the soap they use, The Falstaff exceeds all expectations, thanks for another wonder stay.

Leisure Partner

10/10

Exceptional

25 Jan 2026

Richard

This hotel was an all-round top choice, excellent rooms and perfect location. The breakfast was good and the staff very friendly and helpful.

Leisure Family

10/10

Exceptional

25 Jan 2026

Sam

Beautiful place, very clean, very helpful staff. The bar was great and breakfast was lovely. Can't really fault it.

Leisure Partner

10/10

Exceptional

21 Jan 2026

Julia

Excellent little quirky hotel I would give it 5 stars for comfort, cleanliness and friendliness. Breakfast is super. Staff are most accommodating. My favourite hotel in Canterbury. I have stayed many times and it has always been an excellent experience. A huge thank you to all the staff ❤️
.

10/10

Exceptional

21 Jan 2026

Alison

Perfect as always

Business Partner

10/10

Exceptional

18 Jan 2026

Philip

Excellent staff and great facilities

Leisure

10/10

Exceptional

17 Jan 2026

Julie

The room was very warm and comfortable with tea, coffe, bottled water and biscuits. Check in was seemless. Beautiful bar area with cocktail happy hour 6 to 7pm and free cheese and biscuits. Breakfast was excellent eith friendly attentive staff. Would definitely stay here again and strongly recommend. Thanks for a wonderful stay 😊

Leisure Partner

10/10

Exceptional

16 Jan 2026

Michael

Lovely old Inn, room at the top of the main building was spotless. Bar and lounge areas great for a drink. Staff all very friendly. Breakfast excellent.
Only downsides were lack of evening food options and pricey car parking.

10/10

Exceptional

12 Jan 2026

J L

Great location, lovely staff, comfortable room and a good breakfast

Partner

10/10

Exceptional

11 Jan 2026

Emma

This is our 2nd stay at the Falstaff and it won’t be the last. A lovely hotel with lovely staff.

6/10

Pleasant

11 Jan 2026

Billie

Lovely room and bed. Breakfast very poor - extremely limited selection and the cooked breakfast was low quality.

Leisure Partner

8/10

Excellent

09 Jan 2026

Alison

Stayed one night in a superior room in main hotel. Was very spacious, but freezing cold. Radiator in room was only Luke warm, unfortunately did affect our enjoyment of stay. Breakfast was good, but again the room was freezing, people sitting in coats and hats! It was a freezing day, but they need to turn the heating up. Great location only a few minutes walk into Canterbury.

Partner