Name: Greyfriars Lodge
Address: 6 Stour Street, Canterbury, GB

10/10

Exceptional

03 Aug 2026

Helen

Sanjeewa was very accommodating and friendly a wonderful host. This is a very basic hotel but you cannot fault it, clean and has everything you need, a great option for an affordable city break. Breakfast was a bonus and had a good little selection. The location is fantastic!!!!! Already booked again 👍

10/10

Exceptional

02 Aug 2026

Stephanie

Had a lovely stay. Sanjeewa was so helpful and accomodating. Have stayed here before and it was perfect, this time in a family room which was immaculate and a good size a great stay. Greyfriars would be my first choice to stay agsan. Less than a 15 min walk to there from canterbury west and so close to all amenties and if course to the cathedral

8/10

Excellent

01 Aug 2026

Alicia

Charming, Simple, and Centrally Located: A Review of Greyfriars Lodge Hotel

If you are looking for an unpretentious, functional place to stay right in the heart of Canterbury, Greyfriars Lodge Hotel fits the bill.

The Good
Unbeatable Location: The hotel’s biggest selling point is how close it is to the Canterbury city centre. You are practically on the doorstep of the historic sights, shops, and restaurants, making it an ideal base for exploring on foot.
Exceptional Service: The hospitality really stands out here. A special mention goes to Sanjeewa, whose friendly, warm, and welcoming attitude made the stay feel personal and comfortable from arrival.
Spotlessly Clean: While the property itself is older, the upkeep is excellent. The rooms and common areas are clean and well-maintained.

Things to Keep in Mind
Basic Accommodation: This is a traditional, traditional-style hotel with very basic amenities. It does not offer modern luxury, but it is honest about what it is: simple, straightforward, and fit for purpose.

Greyfriars Lodge is a fantastic option if you need a clean, budget-friendly spot to sleep while spending your days out in the city. Recommended for travelers who value convenience, cleanliness, and great service over high-end frills.

10/10

Exceptional

29 Jul 2026

Ron

A nice no frills stay in town centre for graduation.. clean place and friendly staff.

8/10

Excellent

25 Jul 2026

Gerwyn

Sanjeewa,
Is a lovely man, helped us with the suitcase, parking and is very friendly.
Rooms could do with a bit of updating, but was a cheap stay. Also breakfast was in the price and sanjeewa made sure there was plenty for everyone.

8/10

Excellent

25 Jul 2026

Meryl

Staff were very helpful

2/10

Poor

24 Jul 2026

Diane

The relieving manager on arrival was very helpful and carried our luggage up the tight stairs to our room while hubby parked the car (a 5+ minute walk away)
The Manager, Sanjeewa, was very pleasant and as a one man band, did a great job not only ensuring breakfast food items were replemished promptly but attending to lodgers requests.
The room was VERY small with a very small ensuite.
It was very hot as it had the afternoon sun though the one and only window in the room. Unfortunately, the hotel is in a one way lane that ends at the main street. At the end of the lane is Sainsbury plus a pub across the road, so in the very early hours of the morning trucks would drive up the lane and park below our window to load or unload. So a broken sleep each night we stayed.
The stairway to our room is a very tight circular stairway, so care needs to be taken if unsteady.

8/10

Excellent

22 Jul 2026

Mark

Excellent location and Sanjeewa was very helpful and attentive and really looked after us.

10/10

Exceptional

20 Jul 2026

Md shafiquzzaman

Very good and convenient place. Room was so big. Staff was amazing. Breakfast included. Kitchen facilities also good.

Friends_and_family Family

2/10

Poor

20 Jul 2026

Linda

Do not book this Hotel. It does not match the photos of the Hotel. Hole in the wall, wallpaper torn, electrical plug in the bathroom, Pigeons making a noise in the loft!!! When we got to the room after the theatre, we left and drove home, did not even stay. It is a cheap hotel but needs money spent on it.

Friends_and_family Family

8/10

Excellent

19 Jul 2026

Deneane

Very nice accommodations

Partner

8/10

Excellent

10 Jul 2026

Charles

Sanjeewa was very welcoming when we arrived. The hotel and rooms desperately need updating the tv didn’t work in our room, also the taps were loose and the holder for the shower was broken, however the bedding, towels were spotless and the hotel is in an excellent location. Breakfast was continental and was constantly topped up. Understand this is an old building but a bit of updating would make all the difference.

Partner

2/10

Poor

03 Jul 2026

Barry

Very dated,not clean,many things in room broken, beds old and uncomfortable extension leads all over Which are afire risk,very poor experience

Partner

8/10

Excellent

24 Jun 2026

Mincho

Breakfast was okay not too bad or too good stuff was really friendly we like them they always ready to help but we just had little problem with smell of carpets I understand dust and old makes smell but i think it’s time to change them other then that was good experience we liked it.

Partner

8/10

Excellent

15 Jun 2026

Edward

No complaints, enjoyed my stay. Sanjeewa was a lovely host.

Family_with_children

8/10

Excellent

15 Jun 2026

Eric

Typical old lodge building in Canterbury so expect and old building. Excellent location right in middle of high street, but off to the side in a street so not too noisy. Sanjeewa the hotel manager was excellent and could not be more helpful.

Friends_and_family Friends

6/10

Pleasant

14 Jun 2026

gill

This is a strange little hotel

On the good side - it right in the centre of the city, it was quiet at night, the room itself was clean, continental breakfast was included and in a pleasant airy room - and Sanjeewa, the man looking after the hotel could not have been more helpful and kind

However the room was dominated by a huge bed but otherwise very cramped, the duvet wasn’t wide enough for the huge bed, it had a mishmash of strange old furniture, a tiny en-suite with nowhere to hang towels, not enough PowerPoints. It felt like staying with an eccentric, elderly aunt!!

Parking was 15 extra per night and at least 5-8 mins walk away - although the website said it was ‘available’ - to be honest this is a challenge in Canterbury

The Sri Lankan decor in the hotel was rather incongruous with the style of the property and was looking very faded with pealing wallpaper and chipped paintwork.

With a bit of investment and some interior design advice this could be a nice hotel

Having said all that Canterbury is a lovely city and we enjoyed our short break

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Consuelo A

The hotel was in a perfect location and the manager Mr. Sanjeena at Greyfriars Lodge was extremely helpful and the service spot on

Friends_and_family Family

4/10

Poor

08 Jun 2026

Paul

Hotel is clean but very dated, room was never big enough for a double bed. Tv wouldn’t turn on, toilet door didn’t open fully due to the bed. Hot tap didn’t turn on and cold tap wouldn’t turn off properly. Unable to use the shower because the mount for the head was broken. Probably the worst hotel I’ve ever stayed in. Yes it was cheap but seen better hostels for less money.

Self

4/10

Poor

07 Jun 2026

Victoria

Warm welcome but rooms are very dated. Shower only trickled out water.Room was not welcoming at all. Good location

Partner

10/10

Exceptional

05 Jun 2026

ernesto

Great location and Sanjeewa was tremendously kind and accommodating. Unless you seek a fancy, more updated place to stay, this one is hard to beat.

Self

8/10

Excellent

05 Jun 2026

Michael

The host Sanjeewa was welcoming, friendly and charming. My bed was comfortable and the facilities in my room were good, apart from the fact that I could not find a remote control for the TV, though this did not really matter to me. I had the only ground floor room, and although it faced out on to the street it was quiet and I was not disturbed. Breakfast, included in the price, was a typical continental one with a reasonable selection. There is no onsite parking, but you can stop briefly to unload your luggage, after which the proprietor will book you into a nearby ANPR car park at a special rate. Bars, restaurants and the magnificent Canterbury Cathdral are all within easy walking distance

Self

4/10

Poor

04 Jun 2026

Ian

The hotel is in a great location and the solo member of staff is friendly and helpful and works hard. The hotel itself, however, is tired and poorly maintained. It was a cramped room, the shower was held up by a bit of plastic, and there was hardly any water from it. The bathroom was tiny. For a quick cheap night it’s passable, but any longer than that would not be recommended.

Partner

8/10

Excellent

28 May 2026

Amanda

I stayed overnight at Greyfriars Lodge during the recent hot weather. There were no fans or air conditioning in the room, so I don't think that I would recommend staying here over summer. I kept the bedroom window open for the fresh air, but this meant that the road noise from the street was louder.
The continental breakfast was available from 8-9am, but as the food was not set up in advance, it is advisable to arrive around 8.15 rather than 8am.

Self

8/10

Excellent

28 May 2026

James

The place was good for location. But you do have to pay for parking at £15 pound a day. The saff member sanjeewa greyfhavs was friendly and helpful.

Friends_and_family Family

10/10

Exceptional

25 May 2026

Benjamin

Charming hotel in a historic building. Sanjeewa is super friendly and helpful. Great location in the middle of a lovely town.

Friends_and_family Family

8/10

Excellent

23 May 2026

BRIAN

Great location, friendly staff, nice Continental breakfast included

Partner

6/10

Pleasant

23 May 2026

Marcin

We had family room in this property. Very dated and basic. Bathroom very tired and weak shower. If you about basic sleep there it was ok.

8/10

Excellent

22 May 2026

Joshua

The staff were friendly

8/10

Excellent

19 May 2026

Chris

This property is perfectly located in the centre of Canterbury and extremely well priced. You are within walking distance of everything you want to visit. The rooms are small but adequate for a short stay. My only gripe is the low pressure on the shower. The breakfast was fine and certainly set us up for the day. Sanjeewa the host is a real pleasure. He was always available and was constantly checking that everything was okay. He is worked to the bone and is a real gem for the property owners.

Partner

8/10

Excellent

19 May 2026

Alison

A great location in the centre of Canterbury. The owner is most welcoming and kind. The rooms are comfortable and clean. Breakfast is continental with lots of choice to eat in or take away. I recommend this property for a value for money city stay

8/10

Excellent

14 May 2026

Anne Julie

Great location in the heart of the town. Quirky little hotel with good continental breakfast. Good value. Thank you Sanjeev for making me feel welcome and being very helpful. I would stay there again.

Self

8/10

Excellent

14 May 2026

Desa

We got what we paid for basic a bit tired but couln't fault the helpfulness of the manager Sanjeev. He helped with cases was very attentive explained breakfast etc. Was ideally located for shopping and exploring Canterbury

Friends

10/10

Exceptional

13 May 2026

Caroline

i only slept in there

Self

8/10

Excellent

11 May 2026

Brenda and Bruce

Great location, old style lodge. Clean and Sanjeewa
was very accommodating

8/10

Excellent

10 May 2026

Charlotte

Very clean room. Close to the city centre and the ideal location for my friends Hen do

Friends_and_family Friends

8/10

Excellent

06 May 2026

Karyn

Fabulous location & staff who are very friendly and keen to provide a positive experience.

Friends

6/10

Pleasant

03 May 2026

KARINE

Very basic breakfast, cheap cheerful

Partner

8/10

Excellent

01 May 2026

Chi fung

Me and my wife stayed at the hotel for 5days. Sanjeewa was really nice and helpful, everyday he is checking on the guest for breakfasts and always asking if we need something. If we back to the Canterbury, we might stay here again.

Partner

6/10

Pleasant

29 Apr 2026

Richard

Room and linen were clean. Building overall is old and rooms basic with aged furniture in basic repair.

Sink was so small it was barely usable shower was ok just.

Most annoying was the mascerrating toilets in the building which made a terrible racket every time flushed so from 0600 when people started getting up all you can hear is mechanical grinding.

Checkin was prompt and friendly

Use this location for a few nights if you are going you be out late and up early, needing a clean bed after a late night. It's a cost effective solution just off the high street.

Self

10/10

Exceptional

25 Apr 2026

Gloria

Stayed here for one night (24/4/26). It was good value for money as far as I’m concerned. The Greyfriars Lodge is very old but it’s clean. We were very happy with the location. 10 min walk from Canterbury East Station. 4 min walk to Marlowe Theatre the main reason we came to Canterbury.
4 min walk to Butter Market and the Cathedral. The room we had was spacious and the staff very welcoming (Sanjeewa).
If you’re looking for modern place to stay then this Lodge isn’t for you. We like to support small businesses.

Family

2/10

Poor

22 Apr 2026

Scott

I sent my message no response from staff. sign on door not clearly stated with reception is confusing no place to leave keys if leaving early fire alarm odd twice in the middlle of the night. a lot of noise in the building. Old. Shower very poor.

Self

8/10

Excellent

17 Apr 2026

Gav

The host was very friendly and helpful

8/10

Excellent

14 Apr 2026

Richard

Greyfriars is fantastically located but the property is quite tired. The shower was hand held over a bath.
The “parking” is a garage a quarter of a mile away and quite expensive.
However Sanjeewa was the nicest and most helpful person ever. Nothing too much trouble! 5 stars for him.

Partner

8/10

Excellent

06 Apr 2026

Hazel

Stayed 2 nights here the location was excellent a short walk to shops and restaurants, room was small but clean needs some updating.
The cold tap in en-suite was loose and the macerater toilet was very noisy.
Sanjeewa was very kind and helpful he seemed to be the only staff there. The breakfast was basic but very nice.

Partner

4/10

Poor

06 Apr 2026

Michelle

Friendly check in but went down hill fast. As we entered what was supposed to be a deluxe room we couldn’t quite see what was deluxe about it. The photo of the advertised room was nothing like and if it was we wouldn’t have even made the booking. The shower was a disgrace, hardly any water came out of the head and the fitting was broken and didn’t stay in place. I double checked with the host to make sure that we had the correct room and unfortunately there was no mistake. We checked out and stayed somewhere else!!

Partner

4/10

Poor

02 Apr 2026

Jamie

Parking is a nightmare

Self

8/10

Excellent

20 Mar 2026

Chris

Really friendly staff. Customer service was excellent. The rooms are quite compact but are well suited to single or two-night stays in the city. The location is right in the heart of the city within easy walking distance of the museum and Marlowe theatre.

Self

10/10

Exceptional

07 Mar 2026

Govind

The place was really calm and peaceful. My room was very cozy and clean. A special thanks to Mr Sanjeewa who is the property manager. He was very polite, friendly and helpful. He even allowed us to keep the luggage in a safe space in the lodge itself after checkout that may we could finish our lunch before we leave Canterbury. Will recommend the place to others.

Friends_and_family Friends

8/10

Excellent

02 Mar 2026

Heidi

Great place to stay if looking for somewhere that doesn’t cost too much and you need to be right in the heart of Canterbury. Check in was nice and easy, arranged payment for parking in nearby multi story with no issues. Staff were friendly and helpful. Room was a bit basic but honestly great value for money. You get what you pay for. Ideal for if you’re on a budget. We stayed in family room (2 adults and 2 children). Everywhere was walking distance. Would definitely use again.

Friends_and_family Family

8/10

Excellent

08 Feb 2026

Gary

Room was good, clean and serviceable

Leisure

4/10

Poor

07 Feb 2026

Afshan

There was one member of staff doing everything without support or security. I booked 5 nights. Area was rough at night and hotel guests were shouting and fighting two of the nights. I was frightened. It looked like manager had been beaten up, but he denied it. Walls were very thin and a couple in next room kept me awake most of night. It was disgusting. Breakfast was basic but there was limited fruit and fresh items. Club and pub opposite Lodge was extremely loud and rowdy well past 12am. This is not a good place for families or decent people to stay. Management need to get a security guard and more staff. They are obviously just interested in making as much profit as possible at the expense of the sole member of staff and the decent clientele. Rooms were clean and sole member of staff was helpful and polite, making the best of a bad set up.

Business Self

10/10

Exceptional

28 Jan 2026

Ellen

Very

Leisure Friends

6/10

Pleasant

26 Jan 2026

ralph

m

Self

8/10

Excellent

25 Jan 2026

Colin

Room was clean but small and dated. Had to fill the kettle with water in a mug due to the sink being very small.
Breakfast fine, and the owner very nice.

Leisure Self

10/10

Exceptional

15 Jan 2026

C-Jay

For what we paid the hotel was good! Right next to the city center. Breakfast was basic but good and the worker ensured that it was constantly stocked up! Great for a couple of nights :)

Leisure Partner

10/10

Exceptional

14 Jan 2026

Maeve

The host was incredibly friendly and helpful, and all the other guests were clearly having a good time because we all wound up chatting over breakfast! Lovely!

Leisure Self

6/10

Pleasant

05 Jan 2026

Sarah

Breakfast was great. The hotel manager a nice helpful person. The beds were very uncomfortable and would be better if the shower head was upright. Overall everything in the room was outdated. The lack of heating too. The big radiator was not working and was replaced by a much smaller one which was too small to heat the whole room. The hotel manager kindly lent us his fan heater from reception but there needs to be something more permanent in place.

Friends_and_family Friends

10/10

Exceptional

28 Dec 2025

David

ALL GOOD

Friends_and_family Friends

10/10

Exceptional

27 Dec 2025

Mathew

Crumpets and marmite were excellent

10/10

Exceptional

23 Dec 2025

Lisa

You couldn't be more central (excellent location). Sanjeewa was wonderful - We thought we had an issue with our TV & he came up immediately to sort it (it was us, not the TV)! Breakfast was so good, continental but plenty of variety. Sanjeewa also allowed us to leave pur bags at the property, after check-out. Really can't rate this place highly enough, at the price we paid. Would recommend 💯

Leisure Friends

4/10

Poor

23 Dec 2025

Jamie

Room wasn't great! Water coming out of taped up holes in the wall and shower was terrible. Breakfast was 8-10 and when I got there at 8 was told it was 08:30 not 8 so had to leave without.

Friends_and_family Friends

4/10

Poor

16 Dec 2025

Peter

The hotel is well overdue for some investment. A substantial renovation is needed to overcome tired decor, poor en suite and shower, neglected reception area. Really can't recommend. However the saving feature was Sanjeewa, the manager, who impressed us with his professional and courteous approach. He did everything to help in difficult circumstances.

Leisure Partner

10/10

Exceptional

14 Dec 2025

eugene

Sanjeewa worked extremely hard to make our stay comfortable and enjoyable. The room was clean, as was the bed and linen. Breakfast was adequate, but would have liked a croissant.

8/10

Excellent

29 Oct 2025

Lois

Lovely property, convenient location, renovated nicely, comfortable clean and compact, exactly what we needed. Only meet one staff member, but he was polite, helpful and informative. Minor details like taps a bit loose and TV remote needed new batteries could do with attention, but no big deal. Nice range of breakfast items, nice dining room. Listing on Expedia said the hotel had parking which wasn't true but the local multi storey did the job

Leisure Partner

8/10

Excellent

18 Oct 2025

Adam

Very near to the city centre, just a few steps away!

10/10

Exceptional

18 Oct 2025

Trista

A clean bed and on suite. Walking distance to the Cathedral and most Canterbury attractions.

Leisure Partner

2/10

Poor

01 Oct 2025

Andrew

AVOID.

Generally tired, old and run down. Half expected this for the price so not that bothered about that. the location was good.

The problem.... bedbugs. Lots of the horrible little things. We've videos of them all around the room and unfortunately we didn't realise until the morning.

It's clear there's been an infestation for some time - there's actually reviews that we missed discussing this. It's clear though that this recent infestation has also been going on for a while... pale grey dried blood stains were visible on virtually all linen (easy to see when you look for it).

The hotel has ignored all attempts to discuss this issue.

Friends_and_family Family

10/10

Exceptional

13 Sep 2025

Cathy

Love Canterbury!

Amazing location in the centre of historic Canterbury and Sanjeewa was most helpful

Self

6/10

Pleasant

13 Sep 2025

Sandra

The people were so nice and were always cleaning, but the toilet had some kind of a pump on it. When you flushed it would add water and then make an ungodly noise. This always made me jump. Worse if you used the toilet at night, with a full badder, the pump would activate. OH MY!

Leisure Partner

8/10

Excellent

08 Aug 2025

Amanda

Also continental breakfast as well. Bed was really comfortable,

Leisure Partner

10/10

Exceptional

04 Aug 2025

Anita

Family visit LOVELY STAY

From the outside the place looked small but it was like Alice in wonderland it was huge!!!!! The men who worked there were lovely, so close to town, Yummy breakfast, and so quite was such a lovely stay....

Friends_and_family Family

8/10

Excellent

24 Jun 2025

Charlotte

Quant and close to theatre

Stayed in same room as before. Nice and clean. Was hot as no air conditioning but fan was provided.
Quant and cheap, close to theatre. Everything you need for an overnight stay.
Sainsbury's just up the road too for snacks.

Partner

4/10

Poor

31 May 2025

Verified traveler

Host was lovely however the rooms are dated and cramped. Shower was broken and the toilet moved when you sat on it. Great location needs a revamp

Partner

10/10

Exceptional

26 May 2025

Gregory

Good location, centre of Canterbury

We had a good stay, our host Sanjeewa was very helpful.

Partner

8/10

Excellent

24 May 2025

Gordon

Staff were very friendly and the location is central.

8/10

Excellent

18 May 2025

David

Great location, decent value, get what you pay for

Great location. Just off high street, about 6/7 minute walk from either station, right next to Sainsburys express, and loads of restaurants bars etc
Very dated interior, doesnt look like its had an upgrade since the 90s, and could do with a renovation, carpets a bit frayed etc. However, having said that, was clean, the owner was charming, and considering the location is very good value.

Self

2/10

Poor

16 May 2025

Verified traveler

What a terrible experience

It was such a shame that we stayed in this hotel.
I can not even imagine how they managed to advertise on Hotels.com
Unfortunately I can not find any positive things about our stay.
Even though their staff tried their hardest, I can not give more than half a star.

Friends_and_family Family

4/10

Poor

15 May 2025

Justin

For every thing that works well there's some other thing that doesn't, Room 9 has a new basin and loo but a shower with a door that's difficult to open. Plenty of shampoo and handwash but no general purpose soap or shower gel - you have to keep asking for things that should be there already. Rooms are not being checked or serviced, so the notice about hanging towels you don't want changed is pointless. Breakfast choices are erratic - brown bread and yoghurt on some days, not on others, and basics like coffee arriving late. The Lodge is not recommended to those with their own transport or who can't manage stairs as there is no lift. It generally appears to be lacking investment and truly dedicated staff.

Leisure Self

8/10

Excellent

12 May 2025

Lynley

A unique historic building to stay in. Location brilliant for access to Canterbury's historic heart. Manager very accomodating and helpful.

Leisure Self

8/10

Excellent

11 May 2025

Fiona

Sanjeewa was a very welcoming host and very kind. We could have left our bags to collect later but we were due to leave Canterbury. It was quiet at night despite warnings of noise on the website. It is very convenient for the City, 5 minutes walk from both the Marlowe Theatre and the Cathedral. The rooms and decor are a little dated but perfectly fine for a short stay.

Leisure Family

10/10

Exceptional

19 Apr 2025

Jaime

The gentleman was so welcoming and accommodating. Had a lovely stay with a delightful breakfast.
Some street noise but other than that a great place to stay.
Beds really comfortable and room warm and clean.
Mrs Fox

Leisure Partner

6/10

Pleasant

16 Apr 2025

Lisa

Great location but the hotel needs updating, bedroom was very dated with a few repairs needed. The owner was very helpful and lovely

Friends_and_family Friends

2/10

Poor

12 Apr 2025

Katherine

Bed bugs. We did not stay

8/10

Excellent

11 Apr 2025

Catherine

Great central location for a short break

My teenage children and I stayed just one night at the Greyfriars Lodge. It has a great, central location and the host, Sanjeewa, was very welcoming and helpful.
Beds are very comfy too!
Recommend this hotel for a short break. It is in need of some renovation but for a short time it is very acceptable.

Friends_and_family Family

8/10

Excellent

22 Mar 2025

Verified traveler

Lovely stay

Sanjeewa was lovely. Room was clean and tidy and just down the road from The Marlowe and local restaurants.

10/10

Exceptional

20 Feb 2025

Nicki

Great location and value for money

The hotel is very well located in the centre of Canterbury, only a couple of minutes walk from the cathedral, with plenty of shops and restaurants nearby. Sanjeewa, who runs the hotel, was very friendly, welcoming, and always helpful during our stay. The room was spacious, clean and comfortable. Though the decor could use a bit of an update, this didn't affect our stay at all, and you can hardly expect more at such a reasonable price! A continental breakfast was also included with toast, crumpets, muffins, yoghurts, cereal, jams, honey, etc.

Though there wasnt any parking at the hotel we booked parking a minute's walk away through Just Park, which worked well for us. Sanjeewa did contact me prior to our stay though, advising about parking and offering to let us drop off luggage to save us having to walk with it.

We all really enjoyed our stay at Greyfriars Lodge and would happily visit again in the future.

Friends_and_family Family

10/10

Exceptional

13 Feb 2025

Katherine

The owner sanjeewa 10/10 hospitality, very friendly welcoming and kind would definitely recommend

Leisure Partner

8/10

Excellent

22 Jan 2025

Susan

The hospitality of the staff was outstanding.

Business_and_leisure Self

8/10

Excellent

20 Jan 2025

Catherine

We were warmly welcomed

4/10

Poor

19 Jan 2025

Verified traveler

An OK value option

Odd smell in room, poor breakfast option, room was dated and bed uncomfortable. However, the single member of staff did a really good job trying to make us feel welcome. A slightly cheaper option than other stays in Canterbury.

Partner

6/10

Pleasant

09 Jan 2025

Verified traveler

Only desperate travelers need apply

Duvet covers stained, walls had food splashed on them, none of the furnishings had been updated for decades, the beds needed new mattresses, the shower gave either very hot or very cold water…

Friends_and_family Family

8/10

Excellent

05 Jan 2025

Lindsey

Good location

This place is in a great location for the town and where we were headed. The room was described as premium twin room but unfortunately i would remove the word premium, it needs a lot more work. But for what we needed, a bed near to the town it was OK. Bed was comfy but if i can suggest anything it would be to look at things like curtains (ours were hanging off the window) general cleanliness dust and cobwebs...and a paint job. But our host / manager Sanjeewa was great, very friendly and even extended the breakfast times as it was after NYE. He was very welcoming, we would stay here again but that would be just for location.

Friends_and_family Friends

10/10

Exceptional

25 Dec 2024

Quang Huy

Nice place. Friendly services.

The hotel is very nice and within 5 minutes walk of the centre. Sanjeewa was very nice. The continental breakfasts was good, plenty of breads, crumpets, cheese, ham and salami, etc.
The only bit of problem for us was that the room we were in, on the top floor, the wifi was extremely weak. We have to move around the room to find a connection near the door. Obviously we can't stay at the door all night so had to use our mobile data. Like some other reviews on here says, there's NO onsite parking despite whatever they advertise as. You can park in a car park abouts 8-10 minutes walk way for 15 pounds a day or find some on street parking further out.

Partner

8/10

Excellent

17 Nov 2024

Nicola

Dated but clean and comfy!

A bit dated and tatty in places and breakfast is very basic. But a very comfy bed with clean crisp sheets and towels. Good nights sleep at the back of the property on the 2nd floor. Guy who checked us in was friendly and helpful. Overall it isn’t plush but great location and things that matter are there.

Friends_and_family Family

8/10

Excellent

15 Nov 2024

CHAI TEN

Stay at Greyfriars Lodge

We arrived at Greyfriars Lodge and was met by Mr Sanjeewa who was polite and friendly. During our stay, he responded to our request for shower gels , towels among other things quickly. Breakfast was continental and Sanjeewa was was attentive.

Location is convenient and near to town centre. Will come back to stay at this hotel again if we visit Canterbury again. LIM & Family.

Friends_and_family Family

8/10

Excellent

04 Nov 2024

Alison

The host Sanjeewa was really sweet and made sure our stay was very comfortable, the bedding and towels were clean and the rooms tidy, the only negative was the smell of damp in the bathroom when you opened the shower door but the water was very hot and I had a lovely shower.

Friends_and_family Family

8/10

Excellent

28 Oct 2024

Donald

The location in terms of proximity to the centre of Canterbury was great and the street where the accommodation is located is really cool. The staff member on shift (Sanjeewa) was really nice and I couldn’t fault him.
There was a lot of street noise outside throughout the night and this seemed to be work related, rather than members of the public. Whilst I can’t blame this on the hotel, the original window was broken and stuck in an open position and this probably didn’t help. The room was described as a deluxe king size room. I don’t think two single mattresses, with a gap down the middle is quite the same and this was irritating. Also, the shower was below standard. It had very little water coming out of the head and no attachment for the hose and so I had to hold it throughout the shower. I think this is pretty poor and could easily be rectified.

Business_and_leisure Self

8/10

Excellent

26 Sep 2024

David

The room was a little cramped but for what we paid there was no reason to complain. Sanjeewa at reception was very efficient and kind and everything went smoothly

Leisure Partner

2/10

Poor

15 Sep 2024

William

Not so good the toilet wasn’t working I had to go to McDonald’s in the city centre to use their facilities
Bathroom was very tired looking and having bad knees no lift

Partner