Greyfriars Lodge

10/10

Exceptional

07 Mar 2026

Govind

The place was really calm and peaceful. My room was very cozy and clean. A special thanks to Mr Sanjeewa who is the property manager. He was very polite, friendly and helpful. He even allowed us to keep the luggage in a safe space in the lodge itself after checkout that may we could finish our lunch before we leave Canterbury. Will recommend the place to others.

Friends_and_family Friends

8/10

Excellent

02 Mar 2026

Heidi

Great place to stay if looking for somewhere that doesn’t cost too much and you need to be right in the heart of Canterbury. Check in was nice and easy, arranged payment for parking in nearby multi story with no issues. Staff were friendly and helpful. Room was a bit basic but honestly great value for money. You get what you pay for. Ideal for if you’re on a budget. We stayed in family room (2 adults and 2 children). Everywhere was walking distance. Would definitely use again.

Friends_and_family Family

8/10

Excellent

08 Feb 2026

Gary

Room was good, clean and serviceable

Leisure

4/10

Poor

07 Feb 2026

Afshan

There was one member of staff doing everything without support or security. I booked 5 nights. Area was rough at night and hotel guests were shouting and fighting two of the nights. I was frightened. It looked like manager had been beaten up, but he denied it. Walls were very thin and a couple in next room kept me awake most of night. It was disgusting. Breakfast was basic but there was limited fruit and fresh items. Club and pub opposite Lodge was extremely loud and rowdy well past 12am. This is not a good place for families or decent people to stay. Management need to get a security guard and more staff. They are obviously just interested in making as much profit as possible at the expense of the sole member of staff and the decent clientele. Rooms were clean and sole member of staff was helpful and polite, making the best of a bad set up.

Business Self

10/10

Exceptional

28 Jan 2026

Ellen

Very

Leisure Friends

6/10

Pleasant

26 Jan 2026

ralph

m

Self

8/10

Excellent

25 Jan 2026

Colin

Room was clean but small and dated. Had to fill the kettle with water in a mug due to the sink being very small.
Breakfast fine, and the owner very nice.

Leisure Self

10/10

Exceptional

15 Jan 2026

C-Jay

For what we paid the hotel was good! Right next to the city center. Breakfast was basic but good and the worker ensured that it was constantly stocked up! Great for a couple of nights :)

Leisure Partner

10/10

Exceptional

14 Jan 2026

Maeve

The host was incredibly friendly and helpful, and all the other guests were clearly having a good time because we all wound up chatting over breakfast! Lovely!

Leisure Self

6/10

Pleasant

05 Jan 2026

Sarah

Breakfast was great. The hotel manager a nice helpful person. The beds were very uncomfortable and would be better if the shower head was upright. Overall everything in the room was outdated. The lack of heating too. The big radiator was not working and was replaced by a much smaller one which was too small to heat the whole room. The hotel manager kindly lent us his fan heater from reception but there needs to be something more permanent in place.

Friends_and_family Friends

10/10

Exceptional

28 Dec 2025

David

ALL GOOD

Friends_and_family Friends

10/10

Exceptional

27 Dec 2025

Mathew

Crumpets and marmite were excellent

10/10

Exceptional

23 Dec 2025

Lisa

You couldn't be more central (excellent location). Sanjeewa was wonderful - We thought we had an issue with our TV & he came up immediately to sort it (it was us, not the TV)! Breakfast was so good, continental but plenty of variety. Sanjeewa also allowed us to leave pur bags at the property, after check-out. Really can't rate this place highly enough, at the price we paid. Would recommend 💯

Leisure Friends

4/10

Poor

23 Dec 2025

Jamie

Room wasn't great! Water coming out of taped up holes in the wall and shower was terrible. Breakfast was 8-10 and when I got there at 8 was told it was 08:30 not 8 so had to leave without.

Friends_and_family Friends

4/10

Poor

16 Dec 2025

Peter

The hotel is well overdue for some investment. A substantial renovation is needed to overcome tired decor, poor en suite and shower, neglected reception area. Really can't recommend. However the saving feature was Sanjeewa, the manager, who impressed us with his professional and courteous approach. He did everything to help in difficult circumstances.

Leisure Partner

10/10

Exceptional

14 Dec 2025

eugene

Sanjeewa worked extremely hard to make our stay comfortable and enjoyable. The room was clean, as was the bed and linen. Breakfast was adequate, but would have liked a croissant.

8/10

Excellent

29 Oct 2025

Lois

Lovely property, convenient location, renovated nicely, comfortable clean and compact, exactly what we needed. Only meet one staff member, but he was polite, helpful and informative. Minor details like taps a bit loose and TV remote needed new batteries could do with attention, but no big deal. Nice range of breakfast items, nice dining room. Listing on Expedia said the hotel had parking which wasn't true but the local multi storey did the job

Leisure Partner

8/10

Excellent

18 Oct 2025

Adam

Very near to the city centre, just a few steps away!

10/10

Exceptional

18 Oct 2025

Trista

A clean bed and on suite. Walking distance to the Cathedral and most Canterbury attractions.

Leisure Partner

2/10

Poor

01 Oct 2025

Andrew

AVOID.

Generally tired, old and run down. Half expected this for the price so not that bothered about that. the location was good.

The problem.... bedbugs. Lots of the horrible little things. We've videos of them all around the room and unfortunately we didn't realise until the morning.

It's clear there's been an infestation for some time - there's actually reviews that we missed discussing this. It's clear though that this recent infestation has also been going on for a while... pale grey dried blood stains were visible on virtually all linen (easy to see when you look for it).

The hotel has ignored all attempts to discuss this issue.

Friends_and_family Family

10/10

Exceptional

13 Sep 2025

Cathy

Love Canterbury!

Amazing location in the centre of historic Canterbury and Sanjeewa was most helpful

Self

6/10

Pleasant

13 Sep 2025

Sandra

The people were so nice and were always cleaning, but the toilet had some kind of a pump on it. When you flushed it would add water and then make an ungodly noise. This always made me jump. Worse if you used the toilet at night, with a full badder, the pump would activate. OH MY!

Leisure Partner

8/10

Excellent

08 Aug 2025

Amanda

Also continental breakfast as well. Bed was really comfortable,

Leisure Partner

10/10

Exceptional

04 Aug 2025

Anita

Family visit LOVELY STAY

From the outside the place looked small but it was like Alice in wonderland it was huge!!!!! The men who worked there were lovely, so close to town, Yummy breakfast, and so quite was such a lovely stay....

Friends_and_family Family

8/10

Excellent

24 Jun 2025

Charlotte

Quant and close to theatre

Stayed in same room as before. Nice and clean. Was hot as no air conditioning but fan was provided.
Quant and cheap, close to theatre. Everything you need for an overnight stay.
Sainsbury's just up the road too for snacks.

Partner

4/10

Poor

31 May 2025

Verified traveler

Host was lovely however the rooms are dated and cramped. Shower was broken and the toilet moved when you sat on it. Great location needs a revamp

Partner

10/10

Exceptional

26 May 2025

Gregory

Good location, centre of Canterbury

We had a good stay, our host Sanjeewa was very helpful.

Partner

8/10

Excellent

24 May 2025

Gordon

Staff were very friendly and the location is central.

8/10

Excellent

18 May 2025

David

Great location, decent value, get what you pay for

Great location. Just off high street, about 6/7 minute walk from either station, right next to Sainsburys express, and loads of restaurants bars etc
Very dated interior, doesnt look like its had an upgrade since the 90s, and could do with a renovation, carpets a bit frayed etc. However, having said that, was clean, the owner was charming, and considering the location is very good value.

Self

2/10

Poor

16 May 2025

Verified traveler

What a terrible experience

It was such a shame that we stayed in this hotel.
I can not even imagine how they managed to advertise on Hotels.com
Unfortunately I can not find any positive things about our stay.
Even though their staff tried their hardest, I can not give more than half a star.

Friends_and_family Family

4/10

Poor

15 May 2025

Justin

For every thing that works well there's some other thing that doesn't, Room 9 has a new basin and loo but a shower with a door that's difficult to open. Plenty of shampoo and handwash but no general purpose soap or shower gel - you have to keep asking for things that should be there already. Rooms are not being checked or serviced, so the notice about hanging towels you don't want changed is pointless. Breakfast choices are erratic - brown bread and yoghurt on some days, not on others, and basics like coffee arriving late. The Lodge is not recommended to those with their own transport or who can't manage stairs as there is no lift. It generally appears to be lacking investment and truly dedicated staff.

Leisure Self

8/10

Excellent

12 May 2025

Lynley

A unique historic building to stay in. Location brilliant for access to Canterbury's historic heart. Manager very accomodating and helpful.

Leisure Self

8/10

Excellent

11 May 2025

Fiona

Sanjeewa was a very welcoming host and very kind. We could have left our bags to collect later but we were due to leave Canterbury. It was quiet at night despite warnings of noise on the website. It is very convenient for the City, 5 minutes walk from both the Marlowe Theatre and the Cathedral. The rooms and decor are a little dated but perfectly fine for a short stay.

Leisure Family

10/10

Exceptional

19 Apr 2025

Jaime

The gentleman was so welcoming and accommodating. Had a lovely stay with a delightful breakfast.
Some street noise but other than that a great place to stay.
Beds really comfortable and room warm and clean.
Mrs Fox

Leisure Partner

6/10

Pleasant

16 Apr 2025

Lisa

Great location but the hotel needs updating, bedroom was very dated with a few repairs needed. The owner was very helpful and lovely

Friends_and_family Friends

2/10

Poor

12 Apr 2025

Katherine

Bed bugs. We did not stay

8/10

Excellent

11 Apr 2025

Catherine

Great central location for a short break

My teenage children and I stayed just one night at the Greyfriars Lodge. It has a great, central location and the host, Sanjeewa, was very welcoming and helpful.
Beds are very comfy too!
Recommend this hotel for a short break. It is in need of some renovation but for a short time it is very acceptable.

Friends_and_family Family

8/10

Excellent

22 Mar 2025

Verified traveler

Lovely stay

Sanjeewa was lovely. Room was clean and tidy and just down the road from The Marlowe and local restaurants.

10/10

Exceptional

20 Feb 2025

Nicki

Great location and value for money

The hotel is very well located in the centre of Canterbury, only a couple of minutes walk from the cathedral, with plenty of shops and restaurants nearby. Sanjeewa, who runs the hotel, was very friendly, welcoming, and always helpful during our stay. The room was spacious, clean and comfortable. Though the decor could use a bit of an update, this didn't affect our stay at all, and you can hardly expect more at such a reasonable price! A continental breakfast was also included with toast, crumpets, muffins, yoghurts, cereal, jams, honey, etc.

Though there wasnt any parking at the hotel we booked parking a minute's walk away through Just Park, which worked well for us. Sanjeewa did contact me prior to our stay though, advising about parking and offering to let us drop off luggage to save us having to walk with it.

We all really enjoyed our stay at Greyfriars Lodge and would happily visit again in the future.

Friends_and_family Family

10/10

Exceptional

13 Feb 2025

Katherine

The owner sanjeewa 10/10 hospitality, very friendly welcoming and kind would definitely recommend

Leisure Partner

8/10

Excellent

22 Jan 2025

Susan

The hospitality of the staff was outstanding.

Business_and_leisure Self

8/10

Excellent

20 Jan 2025

Catherine

We were warmly welcomed

4/10

Poor

19 Jan 2025

Verified traveler

An OK value option

Odd smell in room, poor breakfast option, room was dated and bed uncomfortable. However, the single member of staff did a really good job trying to make us feel welcome. A slightly cheaper option than other stays in Canterbury.

Partner

6/10

Pleasant

09 Jan 2025

Verified traveler

Only desperate travelers need apply

Duvet covers stained, walls had food splashed on them, none of the furnishings had been updated for decades, the beds needed new mattresses, the shower gave either very hot or very cold water…

Friends_and_family Family

8/10

Excellent

05 Jan 2025

Lindsey

Good location

This place is in a great location for the town and where we were headed. The room was described as premium twin room but unfortunately i would remove the word premium, it needs a lot more work. But for what we needed, a bed near to the town it was OK. Bed was comfy but if i can suggest anything it would be to look at things like curtains (ours were hanging off the window) general cleanliness dust and cobwebs...and a paint job. But our host / manager Sanjeewa was great, very friendly and even extended the breakfast times as it was after NYE. He was very welcoming, we would stay here again but that would be just for location.

Friends_and_family Friends

10/10

Exceptional

25 Dec 2024

Quang Huy

Nice place. Friendly services.

The hotel is very nice and within 5 minutes walk of the centre. Sanjeewa was very nice. The continental breakfasts was good, plenty of breads, crumpets, cheese, ham and salami, etc.
The only bit of problem for us was that the room we were in, on the top floor, the wifi was extremely weak. We have to move around the room to find a connection near the door. Obviously we can't stay at the door all night so had to use our mobile data. Like some other reviews on here says, there's NO onsite parking despite whatever they advertise as. You can park in a car park abouts 8-10 minutes walk way for 15 pounds a day or find some on street parking further out.

Partner

8/10

Excellent

17 Nov 2024

Nicola

Dated but clean and comfy!

A bit dated and tatty in places and breakfast is very basic. But a very comfy bed with clean crisp sheets and towels. Good nights sleep at the back of the property on the 2nd floor. Guy who checked us in was friendly and helpful. Overall it isn’t plush but great location and things that matter are there.

Friends_and_family Family

8/10

Excellent

15 Nov 2024

CHAI TEN

Stay at Greyfriars Lodge

We arrived at Greyfriars Lodge and was met by Mr Sanjeewa who was polite and friendly. During our stay, he responded to our request for shower gels , towels among other things quickly. Breakfast was continental and Sanjeewa was was attentive.

Location is convenient and near to town centre. Will come back to stay at this hotel again if we visit Canterbury again. LIM & Family.

Friends_and_family Family

8/10

Excellent

04 Nov 2024

Alison

The host Sanjeewa was really sweet and made sure our stay was very comfortable, the bedding and towels were clean and the rooms tidy, the only negative was the smell of damp in the bathroom when you opened the shower door but the water was very hot and I had a lovely shower.

Friends_and_family Family

8/10

Excellent

28 Oct 2024

Donald

The location in terms of proximity to the centre of Canterbury was great and the street where the accommodation is located is really cool. The staff member on shift (Sanjeewa) was really nice and I couldn’t fault him.
There was a lot of street noise outside throughout the night and this seemed to be work related, rather than members of the public. Whilst I can’t blame this on the hotel, the original window was broken and stuck in an open position and this probably didn’t help. The room was described as a deluxe king size room. I don’t think two single mattresses, with a gap down the middle is quite the same and this was irritating. Also, the shower was below standard. It had very little water coming out of the head and no attachment for the hose and so I had to hold it throughout the shower. I think this is pretty poor and could easily be rectified.

Business_and_leisure Self

8/10

Excellent

26 Sep 2024

David

The room was a little cramped but for what we paid there was no reason to complain. Sanjeewa at reception was very efficient and kind and everything went smoothly

Leisure Partner

2/10

Poor

15 Sep 2024

William

Not so good the toilet wasn’t working I had to go to McDonald’s in the city centre to use their facilities
Bathroom was very tired looking and having bad knees no lift

Partner

8/10

Excellent

15 Sep 2024

Ronald B

I arrived in the dark and in the rain. The location was difficult to find.

Sanjeewa provided excellent service for what was set up for breakfast.

10/10

Exceptional

11 Sep 2024

Omodaratan

I love the way sanjeewa welcome me, he is such a nice guy, very gentle and respectful. His welcome attracted me to love the lodge, I had to apply for another night but unfortunately there was no space again.

Business_and_leisure Family

6/10

Pleasant

30 Aug 2024

Verified traveler

Ideal for exploring

Location was perfect! The hotel was slightly outdated and could do with some upgrading, the shower has no attachment, breakfast was basic but plentiful, the room itself could have done with modernising however it was large and the bed was comfortable. Manager was lovely very accommodating looking after luggage until we was ready to go home. Ideal if your looking for something affordable as a base to explore from.

Friends_and_family Friends

8/10

Excellent

20 Aug 2024

Caroline

Although the property is a little old and tired, it was great for an overnight stay. Manager was lovely and breakfast; continental style and plentiful. Really close to Cathedral and other local attractions.

For those with mobility issues there were a couple of steep staircases to climb to get to upper floor rooms.

Fans were provided, but rooms were still stuffy, not too much of a problem if you like to be warm like me - it was a warm August night.

No on-site parking, you park in a public car park about 8 mins away and it costs £15 via the hotel for 24 hours. Make sure that you keep receipt for this.

Council empty bins at 6:30am on Monday morning. This is not a hotel issue, just to let light sleepers know, it happens all over the city.

Would go back in the future if in the area.

Leisure Family

10/10

Exceptional

20 Aug 2024

Emel

Glad we found it.

The best thing about this visit was the outstanding service of Mr Sanjeewa. His willingness to go above and beyond what was expected of him was surprising and refreshing. Another great plus of this lodge is its location. It is a bit outdated and in need of some small repairs but totally worth the money because it's clean, good bedsheets and towels, spacious, and offers a good car park deal. We were very happy with our stay. Thank you Sanjeewa for making it so pleasant.

Friends_and_family Friends

6/10

Pleasant

03 Jul 2024

Janet

This is an old building but has been made the best of & was v clean. Set in the centre of Canterbury within a stone's throw of the main areas. There are two main drawbacks. 1 There is no car parking at all as it is set in a no through narrow street. Car parking is offered & they will book it for you.It is charged per 24hrs & is a 10min walk away. The other is that breakfast is only Continental although nicely set out.

Business_and_leisure Self

4/10

Poor

28 Jun 2024

ARTHUR

A Grey day at Greyfriars

Extractor fan in the shower not clean neither was the skirting and shower surround .The mattress was faded frayed and stained .God knows how long the coffee sachets had been there as they were rock hard . Only one yoghurt left at breakfast

Partner

6/10

Pleasant

20 Jun 2024

Robert

Cramped quarters

Leisure Partner

2/10

Poor

16 Jun 2024

Lorraine

Never stay there

The worst hotel Greyfriars ever stayed in

Friends_and_family Family

6/10

Pleasant

10 Jun 2024

Laurie

The staff was VERY kind & helpful. Dark, narrow stairs & very small room. Fridge in room, uncomfortable bed, no A/C but given fan. Had to have window open, woken up by sun rising at 4:20am and garbage man emptying glass at 5:15am. No hand towel or washcloth in bathroom. No shampoo only shower get that could be used on hair. Breakfast provided & appreciated. Staff worried we didn't eat enough, very kind. Offered to hold our luggage. Won't stay again.

6/10

Pleasant

04 Jun 2024

Verified traveler

Safe and clean

Sanjeev was kind, present and available. While the room was clean, the mattresses were not comfortable. Be mindful of packing small and not taking full suitcases up 3 flights of winding stairs. Otherwise a clean place to stay in Canterbury.

10/10

Exceptional

29 May 2024

Simon

Considerate staff and convenient location

Leisure Family

2/10

Poor

19 May 2024

Gary

Read the reviews

Absolutely terrible, we didn't stay the night. The hotel had more creaks than a haunted house.
The smell of old was a hell no, it could of been death... we couldn't be sure.
We didn't hang around for too long before ordering a stay at the Premier Inn a little further up the road.
There was a deep dark red/brown colour on the net curtains, we were 100% that was blood. The toilet was small and cramped, we believe people missed the toilet and aimed for the floor as the stench was unbearable.
Even to stay 10 minutes was unbelievable, my partner even sprayed her perfume around the room but the bad odour was over powering the stench.
We had to make up an excuse just to leave the hotel.
I paid for the death room for about £70, non refundable.... they can use that money for the demolition needed.
I paid £119 for Premier Inn and that included all you can eat breakfast, a no brainer.
Stay away from this poor b&b, not worth your hard earned cash.
3 Stars?? Were they on their last breath???

Partner

10/10

Exceptional

02 Apr 2024

Steven

Our family of four had sufficient beds The location is mid-town. The continental breakfast was ample. And Mr Sanjeewa was exceptionally kind and helpful.

Leisure Family

8/10

Excellent

29 Feb 2024

Miguel

For the price, it’s a solid and affordable option in Canterbury.

Leisure Partner

10/10

Exceptional

26 Feb 2024

Ben

Cheap and cheerful

Cheap and cheerful accommodation in the centre of Canterbury

Friends_and_family Friends

10/10

Exceptional

25 Feb 2024

Michael

Perfect location for the Marlow theatre.
Website said noise maybe an issue due to central location but we had no problems on a busy Saturday night.

Partner

8/10

Excellent

15 Feb 2024

V

Two days in Canterbury

We were in Canterbury on business and spent very little time at the hotel. Continental breakfast was fine, the room was fine, but the bathroom very tight. Overall, had a good time. Friendly staff and excellent access to the city. Very close to the theatre and Cathedral.

8/10

Excellent

14 Jan 2024

Andrew

Great location

It may not be luxury but for a night or two you could do much worse.
Staff are very friendly and helpful.
Amazing location just off the Main Street. A few mins walk to all the shops and bars and a stones throw from the cathedral. Very quiet at night (apart from a bit of noise from neighbouring rooms as walls not the thickest).
Very small but functional en-suite and the shower had as much power as a dribbly baby. Plentiful hot water tho which is good.
TV, mini fridge and kettle on the room along with a tower fan.
Bed is comfy enough but an extra pillow would have been nice.
Breakfast is hams and cheeses. Bread and crumpets for the toaster. Butter, jams and various spreads are available.
Fruit and yoghurts plus various cereals. Fruit juices, tea and coffee too. All perfectly agreeable.
Use them for parking and you get a cheap rate at a nearby carpark, about 5 mins stroll from the hotel.
Would we return? probably.

Partner

10/10

Exceptional

07 Dec 2023

Benjamin

Charming place, with a very friendly and helpful Innkeeper. Perfectly located close to the Cathedral and the amazing centre of Canterbury.

Leisure Family

8/10

Excellent

26 Nov 2023

Auvray

Loved the room, the family room, very cozy and perfect for what we needed. Could have been a little cleaner, dusting. Also advertised toiletries and hairdryer. There was not any, we had traveled without, so we had to purchase. Also, mentions desk/laptop space in family room, there is not. The king bed is very tilted, not really comfortable. The bathroom does need some work but was clean and functional. Pictures should be updated online. I would definitely stay again, but not for longer than a couple of nights. Extremely convenient to Canterbury.

Leisure Family

10/10

Exceptional

26 Nov 2023

Indradeb

Clean place, good location, helpful staff

4/10

Poor

14 Oct 2023

mark

Dried stained saliva on the walls, dirty bathroom.

Business

8/10

Excellent

30 Sep 2023

Verified traveler

Good

My stay was good, welcoming and was warmful.

4/10

Poor

08 Sep 2023

Melody

location convenient to cathedral, but property so old needs a major renovation: plumbing esp.

Leisure Partner

4/10

Poor

05 Aug 2023

Michaël

Parking lot was supposed to be accessible but nothing was mentioned in the announcement nor through any sorts of pre-arrival communication. We got stuck with our car into a city car park that was not cheap without having any options available.

4/10

Poor

24 Jul 2023

Verified traveler

Not great. Cheap and cheerful is one thing.. but cheap and dirty isnt acceptable. The carpets are filthy, the bin in the room had even been emptied from the previsou guests. Not great at all.

Partner

10/10

Exceptional

28 Jun 2023

Prihartomo

Friendly, helpful & efficient staff.

6/10

Pleasant

28 May 2023

June

The hotel is definitely convenient; it was a ten minute walk from the station and is located RIGHT in the centre of the old town. The staff were pleasant and welcoming.

The breakfast was simple (toast, cereal, fruit, yogurt). The first morning the dining room was busy; the fruit and yogurt disappeared quickly and weren’t replenished. The second morning was quieter and staff had time to refill things.

The rooms were clean, but shabby. Wine stains on the curtains, holes in the wall and broken hooks in the bathroom. There wasn’t anywhere to put personal items in the bathroom. A small table or shelf could have served that purpose.

The stairs in this property are VERY narrow. It was difficult to go up them with even a small suitcase. Larger suitcases would have been a problem,

In summary, this property is just okay. Clean and welcoming but presentation needs work.

Leisure Family_with_children

2/10

Poor

09 Apr 2023

Jingyi

I don’t suggest anyone to consider the place to stay. The location is very good，but the staffs are not friendly and helpful at all. It is cheap but the basic services are missing，not to mention the breakfast has nothing to offer!

Leisure Self

10/10

Exceptional

04 Apr 2023

Charlotte

It was a lovely old building and quite basic in terms of amenities but the best value for money if you want to stay in the city centre and have shops and pubs immediately around in Canterbury. Would definitely stay again when on a budget!

Leisure Partner

6/10

Pleasant

03 Apr 2023

James

Fine for £50-£60

At £50-60 this would have been fine but at a little over £100 for one night, I expected better.

Strange smell in room coming from bathroom, dirty walls and overall didn't seem very well kept.

Partner

4/10

Poor

22 Feb 2023

Adrian

Avoid this one.

I would not stay again. The room was not as advertised. Next to the front door which was slammed often during the night. Ground floor room with outdated scrap furniture. Noise from deliveries in the street at 04:00. Room was very hot and no ability to turn off heating as controls removed. Mould in the bathroom.
This is less of a hotel and more a hostel. Not worth over £50 a night. I suggest a max of £20 would be more appropriate. Feedback given to staff at the property who didn't care.

Business

6/10

Pleasant

13 Feb 2023

Neil

Situated in the heart of Canterbury city centre. The hotel itself is little dated but clean. Creaky floorboards.

Leisure Self

2/10

Poor

19 Jan 2023

Richard

What a waste of money

This is the most dire hotel we have ever booked. The photographs on the Hotels.com site are totally misleading. The room was only as big as the double bed.

We walked in and walked straight out again and found somewhere else to stay. The local Travelodge was cheaper and cleaner.

Partner

4/10

Poor

16 Dec 2022

CAROL

Fundamentally a student lodging house letting out any empty rooms; basic is an overstatement. No bar or restaurant; no staff, only one caretaker; no toilet tissue in the en-suite; grouting has black mould; twin beds pushed together with a gap in the middle; double duvet inside a king side cover so not full coverage of the bed; no TV remote; bedside lamp not working and a broken shade; no lounge or refreshment facilities; narrow, winding stairs; no provision for mobility difficulties; car parking is an extra charge and a ten minute walk. All in all, this is more of a hostel than a 3* hotel. The one member of staff was very friendly and helpful but had no authority to make any recompense.

Leisure Self

4/10

Poor

14 Dec 2022

Matt

A good example of you get what you pay for, relatively cheap for the Canterbury area but then it wasn’t a great place to stay. Rooms were very small in desperate need of decorating, my TV had been taped up moments before being shown to my room which I wasn’t impressed about, breakfast was extremely poor limited options and no effort made.. I will say though the staff or staff member was friendly.

Business Self

6/10

Pleasant

13 Nov 2022

Margaret

Difficult to find, but was close to the city centre so close to the theatre. Owners helpful and accommodating.
Good continental breakfast.

Friends_and_family Friends

4/10

Poor

28 Oct 2022

Victoria

A disappointing stay

Disappointed with the cleanliness and overall condition of the building.
Room satisfactory, carpets throughout the property unclean and threadbare.
Decor is dark and gloomy.
Breakfast was satisfactory.

Partner

2/10

Poor

23 Oct 2022

Amy

**DO NOT BOOK THIS HOTEL**
**THEY DO NOT HAVE PARKING ONSITE, NO MATTER WHAT THE WEBSITE SAYS**
The website advertises limited on site parking - you’ll be told on arrival that parking is £15 and a ten minute walk away. The room was so filthy we felt like we couldn’t even take our shoes off. The toilet and floor were covered in urine and stunk. The heating was on in the room and it was boiling. I opened the sliding glass door to the actual window, which was already open, and the door to the room blew open. We locked the door, but whenever there was a slight breeze it rattled and knocked which was so unsettling, but we couldn’t not have the window open due to the smell and the heat.
The walls were stained and disgusting. The fridge in the room had obviously been switched off before because the smell when you opened it was revolting. The lamps on the bedside tables were torn and covered in dust and webs.
The window couldn’t be reopened once close and we had to use a bible to jam it open.
We didn’t even look at the breakfast. I wouldn’t watch to touch or eat anything there, considering how disgusting the room was.

Leisure Partner

6/10

Pleasant

17 Oct 2022

Sajib

The property was clean & location is also good. But there seem to be no staff after evening, so even we need something we couldn't find anyone to talk. We couldn't warm our food due to kitchen being closed and no one around. Microwave should be available all the time as it's an essential item. Also in the breakfast, there was no egg, which is disappointing. Egg is the most important part of breakfast and it should be included in the menu.

Business_and_leisure Friends

6/10

Pleasant

16 Oct 2022

Graham

Tired

Clean but basic.

Partner

10/10

Exceptional

09 Oct 2022

Urmila

Everything was great.

2/10

Poor

19 Sep 2022

Sam

Terrible would not recommend!

My room was disgusting was not clean, there was mould all over the bathroom walls, a plug socket practically hanging off the wall, left over McDonald’s left in my room from the last guest which made me not want to even be in the room let alone sleep in it! The manger from the moment I walked in to the hotel made me feel uncomfortable

Self

8/10

Excellent

02 Sep 2022

christopher

Very quiet location, good night sleep

Business Self

6/10

Pleasant

01 Sep 2022

Deborah

Authentic Old Lodge

The place is an authentic lodge.
More like a hostel level of comfort.
It was central but quite old and if I knew this I would have pick out a different hotel.
But for one night it was okay.

Partner

10/10

Exceptional

20 Aug 2022

ALEC P

Good stay

Very good stay near to town centre.
Parking abit far from location if you have lots of luggage.

Breakfast was solid continental options.

Partner

4/10

Poor

19 Aug 2022

Matthew

You get what you pay for.

There are good and bad things here. The good thing is that it is very centrally and within two minutes of town.

The bad things are that it is tired and my room was triangular in shape, making access to the bathroom (I am being generous, it was a cupboard) tricky. The 'Parking Available' feature is misleading. I was guided to a public car park, and by guided I was blindfolded and left to my own endeavours, which was a good six minute walk away. The worse thing though was the bin man arriving outside at 3am. This is not thr fault of the hotelier and I appreciate that getting such jobs done during the day is impossible given the layout of the town, but still. The binman must have taken 20 minutes. All in all, could be worse. Arrive by taxi and lower your expectations and you will be fine. I won't however stay here again.

Business