Name: Sawgrass Marriott Golf Resort & Spa
Address: 1000 PGA Tour Blvd, Ponte Vedra Beach, 32082, US

4/10

Poor

05 Jul 2026

scott

Be careful when booking this property they run a scam at the front desk where they take your credit card and tell you they’re gonna charge you for incidentals what they really do is use it to charge your resort fee and also a parking fee people that use third-party booking agencies, Expedia, etc. be extremely careful because many times Expedia will absorb the cost of those fees in your total bill and this property likes to double charge you for that also the villas are moldy and stale and the general staff are just kind of low rent. People with lousy attitudes definitely not high-end service.

Family

2/10

Poor

04 Jul 2026

richard

Construction going on upstairs in afternoon and morning. We have been staying here for over 20 years and this was first bad and bad was an understatement…. We will explore new staycation options

Family_with_children

10/10

Exceptional

29 Jun 2026

Jacqueline

Had a problem with the shower and we were immediately given another room.

Friends_and_family Family

8/10

Excellent

22 Jun 2026

Matthew

The bars, pools, and the shuttle to Cabana was excellent. Enjoyed our stay.

Partner

8/10

Excellent

22 Jun 2026

Tamala

The property is overall nice. I stayed in the villas this time. The 1st one assigned to me had a stale smell. I contacted the front desk, and they gave me another one right away.

Friends_and_family Family

4/10

Poor

15 Jun 2026

Joonghong

The first room we were assigned was not in the main building and had a very strong, unpleasant odor. Even after moving to the main building, the property felt so dated that we could clearly hear the sewer and plumbing sounds from the upstairs bathroom. Given the high nightly rates, the value just isn’t there—especially since the resort has no official partnership or special access relationship with the TPC Sawgrass golf course.

Friends

10/10

Exceptional

13 Jun 2026

Kathleen

Spectacular property!

2/10

Poor

09 Jun 2026

Michelle

The grounds on this property were beautiful, as they should be, home to such a prestigious golf course. The amenities and rooms however, were lack luster and VERY dated. To be clear, I was put in the Villas. When I hear Villas, I immediately think luxury well, this room was anything but that. The television didn't work. I requested a King bed and got two full beds. There were a few dead spiders in one of the beds when I checked for bugs. I didn't complain, just used my room as a place to sleep while I was there for a work trip. My final night, I was awoken at 4am by water dripping on me from the ceiling. Half asleep I move over to the next bed and lay there continuing to hear the dripping. I called the front desk and they ended up sending maintenance to check it out. The room upstairs was empty, so this was a pre-existing leak that was never properly sealed. At 5am I was removed from my room where I spent the next 2.5 hours in the lobby. For such a prestigious resort, I was HIGHLY disappointed.

Business

8/10

Excellent

08 Jun 2026

Joel

Resort is clean and nice, but has some funky smells in key areas around the resort (main entrance/ice machines/ elevators). Some basic air freshening devices would go a long ways.

Family

10/10

Exceptional

30 May 2026

Kirsten

The room was nicely updated and spacious. The grounds were beautiful. The food at the pub was very good and staff was friendly.

Business Partner

10/10

Exceptional

26 May 2026

Olívia

Very nice we loved it

Family_with_children

4/10

Poor

23 May 2026

Susan

Villas are old with no extras in bathroom. No water in fridge & staff never responded.

Friends_and_family Family

8/10

Excellent

19 May 2026

John

Excellent resort if a little expensive

Partner

6/10

Pleasant

10 May 2026

Tatyana

Older property the Villas wore not well maintained

Family

2/10

Poor

07 May 2026

Aaron

Outdated room, horrible customer service, phone system were down. Couldn’t communicate with front desk, house keeping and room service.
Hotel didn’t provide slippers, smelly bathroom. Big No to this so called resort

Partner

2/10

Poor

05 May 2026

Adel

This hotel feels antiquated across the board—rooms, amenities, and service all leave much to be desired. For the rate we paid, exceeding $600 USD a night, we could have easily secured superior accommodations and service at a more modest establishment. The phone lines were out of order, making it impossible to reach the front desk or housekeeping, and the bathrooms had unpleasant odors. When we ordered breakfast, it arrived in paper bags with flimsy plastic cutlery. I cannot recommend this hotel at all.

Partner

4/10

Poor

14 Apr 2026

anna

The room was very outdate, the room and carpet smelled musty. The room didn't have a balcony as it stated on the website.

Partner

2/10

Poor

13 Apr 2026

Randy

Staff were the worst in 30 years of staying at Marriotts. My arrival was going to be delayed, so I called the property to make certain they knew and would hold the room.
It took no less than 12 calls over several hours to get anyone to pick up the phone. When they finally did answer the manager half heartedly said “sorry we had a big wedding.” WOW. Better customer service at roadside motel. This brand is not what it used to be - avoid at all costs.

Partner

10/10

Exceptional

04 Apr 2026

Debbie

Love this property

Partner

10/10

Exceptional

27 Mar 2026

Brandy

Love this classy resort!

Friends_and_family Family

10/10

Exceptional

07 Mar 2026

Joy

The spa was wonderful. The staff was so friendly and welcoming. I would definitely recommend it.

Friends_and_family Friends

6/10

Pleasant

07 Mar 2026

Jill

Outdated rooms

6/10

Pleasant

19 Feb 2026

Kim

The quality of the hotel—room, public spaces, service—did not match the price.

Friends_and_family Family

2/10

Poor

29 Dec 2025

Zachary

Shower was moldy, cockroach on floor, room was dated and they had a college football team staying at the hotel who was very noisy. Rather than put the team in one part of the hotels they spread the team throughout the entire hotel...

Leisure Self

10/10

Exceptional

21 Dec 2025

Fhadel

Staff very helpful and kind place was very clean

Partner

10/10

Exceptional

21 Dec 2025

Laura

Friendly staff. Quick check in

Leisure Friends

10/10

Exceptional

21 Dec 2025

Philip

Nice place overall

8/10

Excellent

20 Dec 2025

Bryan

The staff couldn’t be more friendly. The grounds are beautiful. This hotel is in such need of renovation.

10/10

Exceptional

17 Dec 2025

James

Everything was great

Business

10/10

Exceptional

10 Dec 2025

Jose

Great amenities, including outstanding golf courses, and good restaurants at the lobby and on premises.

Business Partner

8/10

Excellent

30 Nov 2025

John

We always love our stays at Sawgrass Marriott. We appreciate the excellent service from greeting to check in to restaurant service. The views and ambiance are restful and relaxing. Our only wish for is fans in the bathroom, especially with Florida humidity.

10/10

Exceptional

23 Nov 2025

James

Guest services were great!

6/10

Pleasant

14 Nov 2025

Joseph

The staff was fine. The room needs to be updated. ALL of the furniture is very old and not comfortable at all.

Business

2/10

Poor

11 Nov 2025

Mads Harding

Old brown rooms and they charge your card amounts not authorized. WiFi down 3 out of 4 days.

10/10

Exceptional

10 Nov 2025

Princess

We love Sawgrass. It has a special place in our hearts for many years of family vacations spent with our children. Our last stay was to celebrate our 28th Wedding Anniversary and we loved it. It was perfect, as we checked in at a slow time at the hotel and so it felt very quiet (which we loved). We hope to go back again soon!

Leisure Partner

2/10

Poor

05 Nov 2025

Jorge

Old dated rooms, no wifi. Horrible experience.

Business

10/10

Exceptional

02 Nov 2025

carol

I greatly appreciated the pleasant, competent, helpful staff, the warm and welcoming decor, and the absolutely gorgeous grounds. I'll be back!

Friends_and_family Friends

10/10

Exceptional

02 Nov 2025

Francine

Property was beautiful clean and excellent customer service

8/10

Excellent

26 Oct 2025

Xiomara

Everyone in the hotel was very friendly and polite.

Leisure Friends

10/10

Exceptional

16 Oct 2025

Zackary

Beautiful hotel, right where you want to be.

Leisure Family

10/10

Exceptional

09 Oct 2025

sam

Clean

10/10

Exceptional

27 Sep 2025

James

They ac went out the first night. They fixed it around 3am.

Business

6/10

Pleasant

12 Sep 2025

Elizabeth

Hotel itself was fine, staff within the hotel itself were professional. We were put in a villa, not the main hotel which required more driving and still charged $22 a day for our car to be parked in a 95% empty lot in front of the building. The room itself was like a 2-3 star beach hotel, worn down, not very clean and miserably uncomfortable furniture and bed. Room was cleaned once in a 3 day stay. Floor tiles loose all over the place, greasy fingerprints all over thr bathroom fixtures. Shower and products were best part lf the room. Balcony would have been relaxing if more than 1 chair provided for w guests. Spent $400/night when we could have stayed at a HyattPlace closer to where we spent the most time for 1/3 of the cost. Shuttle to the beach was great, but access ends at 5-6pm. Would not stay here again.

Business_and_leisure Partner

8/10

Excellent

02 Sep 2025

Lawrence

No

10/10

Exceptional

01 Sep 2025

carol

shuttle to beach club was easy and convenient

Leisure Self

6/10

Pleasant

20 Aug 2025

Peter

Great location, unfortunately dated rooms, shower over bath old model with water sometimes slowing dramatically, aircon throttles making room temp inconsistent

Business_and_leisure Self

10/10

Exceptional

18 Aug 2025

Kayla Michelle

Spectacular Stay

The Sawgrass Marriott Golf Resort & Spa was fantastic! The room was clean and comfortable, and the hotel staff were knowledgeable and attentive. The bartender was a great conversationalist, and helped make the evening enjoyable. I will definitely stay here again on my next visit to the area.

Business

6/10

Pleasant

11 Aug 2025

Don Phillip

The price of the room was extremely high for a less than basic hotel room.

Leisure Family

8/10

Excellent

02 Aug 2025

Craig

It's a beautiful property. Our shower handle wasn't attached, and tub drain was broken. A maintenance person came up soon after we told the front desk. He left us a note saying both were fixed - neither one of them were fixed.

Business_and_leisure

8/10

Excellent

22 Jul 2025

Kenyada

It was a very nice resort

8/10

Excellent

21 Jul 2025

victor

Nice property with great amenities. Although the rooms were nice and clean, seems like the interiors should be updated/ modernized.

There should also be a path connecting to the adjacent shops. The sidewalk ends and you need to walk in the street to cross.

Otherwise, really nice facility and great staff.

Business Self

10/10

Exceptional

20 Jul 2025

Geraldine

I like the ambience,quiet and close with everything.

Leisure Self

10/10

Exceptional

09 Jul 2025

Luis

Stay was very comfortable and relaxing! Everyone was so nice and welcoming. Thank you!

Partner

10/10

Exceptional

29 Jun 2025

medora

Overall great experience. Room in the Villas was a bit dated.

Leisure Partner

8/10

Excellent

28 Jun 2025

Jason

Room was comical. We booked a suite, the bathroom is very outdated, bath tub grout was pretty nasty and the water smelled terrible. The view in the room was mostly of the roof so don’t book this room, try to get a better view. The only thing great about this place is the amenities. I have a child that enjoyed the pools and the shuttle to the beach with the pool was great. The food options at the beach pool was good.

Business_and_leisure Family_with_children

2/10

Poor

24 Jun 2025

Gregory

We are Bonvoy members we have stayed at this property many times and last couple years it has gone downhill. Last stay was a disaster

Leisure Partner

8/10

Excellent

19 Jun 2025

Felix

Beautiful property. Staff was very accommodating! My only complaint is there was not enough electrical outlets for our equipment

Leisure Partner

4/10

Poor

15 Jun 2025

Lauren

Needs Updates

The outdoor property of this resort is beautiful with trees, water, bridges, two pools, and a golf course, but the rooms are very outdated and not well kept. Our room was in one of the villas-popcorn ceiling, small and uncomfortable beds (we chose a double queen bedroom), very old alarm clock, no USB ports or extra outlets, sliding glass door to the porch would not open so we could not go outside, we could hear every word in the room next door, but the worst was how loud our air conditioning unit was. The AC unit would kick on at least every 10 minutes (could not keep our room cool apparently) and woke us up several times in the night. For price we paid, and the additional $25 per day resort fee AND $22 day a day for parking that I was charged for but not made aware of at check in (I was only told that they needed a card for incidentals which is normal), this resort is not worth it. The gates to the villas were not working so no security as well. Unfortunately we will not stay here again.

Partner

2/10

Poor

03 Jun 2025

Paula D

This hotel is run down! needs a total renovation. The rooms were dirty / linens old - thin - smelled - our experience was AWFUL! the room we reserved (Signature 1 Bedroom suite resort view) was unavailable due to maintanence issues - the registration desk apologized and offered a DIRTY hospitality room - unmade murphy bed on the floor - with access to a connecting dirty standard room! it was also awful. Finally we were offered (after 2 hours) a villa room - not in the main building (where are meetings were held). The villa room was old / dirty / run down - and had left over - half eaten cookies on the floor - next to the couch - on a paper plate - the entire experience was NOT good. And to top it off - my \"final\" bill was wrong - it included a night room charge AFTER we had checked out! I am awaiting a call back from the hotel accounting office. This was an awful experience!

Business Partner

10/10

Exceptional

03 Jun 2025

TASHA Youngblood

Beautiful resort. I had an amazing weekend.

10/10

Exceptional

24 May 2025

Christine

So much fun and so much to do :)

Leisure Family

6/10

Pleasant

22 May 2025

Shahzad

I did not like the room felt old

4/10

Poor

17 May 2025

Michelle

The rooms was outdated for $400 and building had rust needed work. Patio door latch was broken wouldn’t open. Beds were hard and pillows were flat. Not a 4 star resort. At least the room/building I was in.

2/10

Poor

04 May 2025

Suzanna

Rooms need urgent updating! For a hotel that charges 350,00 a night without breakfast could be a lot cleaner

Friends_and_family Family

4/10

Poor

30 Apr 2025

Cecilia

The hotel is old - and we ended up staying at the villas instead of the hotel. And the “villa” is actually a small, old looking room! It had a tiny patio with old furniture overlooking some kind of wild grass. And what made me mad and made it worse was the price- one night for $417 dollars.
Ridiculous!!!

Leisure Partner

6/10

Pleasant

08 Mar 2025

Kathleen

Shower curtain was ripped, tiles had mold on them

Leisure Family

4/10

Poor

26 Jan 2025

Jeff

It’s just an old hotel that has uncomfortable beds and pillows. Food wasn’t good. Went to front desk in the morning to ask for clean towels and they said they would be up in 10 minutes. They arrived at some point later in the day….after I showered and left for the day. One valet attendant in the morning that had pulled my car up but took the keys and returned 15 minutes later.

Partner

8/10

Excellent

02 Jan 2025

marcia cotton

Could have been better.

Disappointed because no concierge on site, we had 2 lights in the bathroom that were out and promised maintenance would be there but no show in 3 days. tv in living room needs to be replaced cause it is blurry.
Otherwise we had a good time.

Partner

10/10

Exceptional

02 Jan 2025

Khanh

Property quiet safe and staff are nice and friendly

Leisure Family_with_children

10/10

Exceptional

29 Dec 2024

Trisha

We enjoyed our stay. Quiet and relaxing. We had the most friendly check in staff. She was so kind and helpful. The grounds are nice and well kept. The rooms are a bit older but clean and comfortable. We enjoyed riding our bikes to the local shopping and restaurants. We also really enjoyed the Cabana beach club. No complaints from us.

Leisure Family

4/10

Poor

14 Dec 2024

Brooke

No hot water. Didn’t matter what time of day. 7th floor, not sure if that was why. Beds were small and very uncomfortable.

2/10

Poor

08 Dec 2024

Grant M

Service and treat towards children its shockingly bad. I wouldn’t recommend to stay here if you have children.

Leisure Family_with_children

4/10

Poor

08 Dec 2024

Verified traveler

The shower was leaking at the couplings and sprayed the entire bathroom. The sink in the bathroom wouldn't drain properly. Several lights didn't work.

Partner

10/10

Exceptional

11 Nov 2024

Raul Armando

Muy buena

Business Family

6/10

Pleasant

04 Nov 2024

todd

ok

Business Self

4/10

Poor

29 Oct 2024

jonathan

Tired and needs upgrading

This hotel needs modernising.
The rooms are very tired.
Please see photo of the dial-up modem in case you want to access you late 1990’s files!

Business

6/10

Pleasant

15 Oct 2024

Julie

Parking expensive, restaurants expensive. Had to leave early due to hurricane and was refunded with no issues for nights not used.

Leisure Partner

4/10

Poor

13 Sep 2024

Stephanie

Room smelled like glade plug in. Bad odor. Strong. Floors so dirty in room they were sticky. Rooms very tired.

Business Self

8/10

Excellent

06 Sep 2024

Connie

I’ve stay at the Sawgrass Marriott three times this year and love the property! The staff is very accommodating and Mark in the lobby bar is THE BEST! My only complaint about this visit was the lack of hot water in the shower…(yes, we reported it to the front desk). Luckily, we went to the beach club most days and weren’t terribly worried about going out at night!
Overall, a great place to stay when in Ponte Vedra!

Leisure Family_with_children

10/10

Exceptional

01 Sep 2024

Hermes

Great property and staff! Will definitely stay again!

Business Self

10/10

Exceptional

15 Aug 2024

Carolyn

The property is lovely. The villas are nice but could use a little attention.

Business

10/10

Exceptional

30 Jul 2024

David

Villas were close to the main hotel and were just a short walk from my room. It was very nice.

Leisure Friends

10/10

Exceptional

22 Jul 2024

Tracey

Hotel and Staff very pleasant. Stayed in a Villa, very spacious. Just needs some updating. Our trip was great and we will come back to this hotel.

Partner

8/10

Excellent

19 Jul 2024

Deborah

Dining options

Leisure Partner

4/10

Poor

10 Jul 2024

Eric

Not worth the money, pillows had stains all over

Family_with_children

10/10

Exceptional

02 Jul 2024

James

Seamless check in. Very convenient to restaurants and Publix.

Leisure Family

6/10

Pleasant

29 Jun 2024

Diane

Property was very well kept. Unfortunately we did not have hot water in our shower. And our room phone did not work to call for maintenance to fix the shower.

Leisure Family

6/10

Pleasant

17 Jun 2024

Norman

The staff was outstanding.
The food was outstanding.
The physical plant needs a major upgrade.

Leisure Partner

4/10

Poor

10 Jun 2024

Rebecca

Outdated property with lovely grounds

Wonderful location, beautiful grounds. However, the facility itself is very outdated and in need of updating. The rooms are just OK, uncomfortable beds, the air conditioning system was poor, lighting in the room is very dim, and furnishings outdated. The staff is almost nonexistent. One we checked in we walked by the desk several times a day without a word of greeting. The valet staff, however, was excellent and overly friendly and hard working. With a few tweaks on staff courtesy and an overhaul of furnishings both in rooms and resort common areas, it would be much nicer. As it is, we didn't think it was worth the price.

Friends_and_family Family

10/10

Exceptional

09 Jun 2024

Drake

Great facilities. We stayed in the villas just off the pool area.

Leisure Partner

10/10

Exceptional

30 May 2024

Kevin

Enjoyed the time spent in the area.

Leisure Self

8/10

Excellent

28 May 2024

KEVIN

This was our first time there and the staff didn't explain anything about navigating the property. Our room was 1101 and we got on the elevator and it was only 7 floors.
The lady in the gift shop let us know we were in the villas and where we would need to walk. They also didn't tell us anything about the shuttle or how to get to the beach. We had to figure everything out on our own.

Leisure Family

10/10

Exceptional

22 May 2024

Ashley

Would stay again! Possibly the best stay in Florida I have ever had.

Business_and_leisure Family

2/10

Poor

19 May 2024

Nicolae

Stood in line for almost 1 hour to check in! Hallway to the room was frigid cold, but room itself was hot and uncomfortable. Air vents in the room were dirty, carpet was dirty. Noise coming from the bathroom/pipes all throughout the night was incredibly loud and kept us awake all night. One of the sinks in the bathroom bubbled and backed up with nasty brown water. Really terrible experience.

Business_and_leisure Partner

8/10

Excellent

18 May 2024

Kenneth

Lovely stay but my room in the Villas, 1505, seems to have a bit of wear and tear - tired carpeting and well worn shower area.

Leisure Partner

8/10

Excellent

17 May 2024

Michael

Didn’t like that someone was able to charge my room a $200 bill from the bar. It was taken care of but should not have happened as well as getting sick for eating at the restaurant.

Business Self

2/10

Poor

14 May 2024

Carlos

The property staff was not helpful did not have all the amenities públicisid everything had an extra fee and the room was super old and way badly maintained

Leisure Partner

10/10

Exceptional

14 May 2024

Benedict

I love staying here. Everytime we are in Ponte Vedra, this is where my son asks to stay. We have been coming here for years! Perfection in every way every single time!!!

10/10

Exceptional

12 May 2024

Amari

Very clean hotel. staff was beyond friendly

Leisure Family

10/10

Exceptional

12 May 2024

John

Very nice