Name: Kamana Lakehouse
Address: 139 Fernhill Road, . 0 ., Queenstown, 9300, NZ

10/10

Exceptional

21 Jul 2026

Rubashnee

Great Stay, very helpful staff!

Family

10/10

Exceptional

20 Jul 2026

Lynn

Family of four stayed there for holiday.

- Food was AMAZING! We had breakfast and Lounge bites with wine. We still talk about it.

- View was just perfect. It would be even better when the construction finishes.

- Outdoor hot spa was a bonus but would have been good if we knew about it when we booked the accommodation. We were informed when we checked in and all sessions were already booked out. However, we got to go as there were some cancellations!

- All staffs were very friendly and helpful.
- I didn’t realise our room & dining were in different buildings. It was cold but ok.
- Parking at times were hard to find so we had to park quite far on the first day but ok.

- We would love to be back just to eat there :)

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Jaida Aliyah

👌

Partner

8/10

Excellent

17 Jul 2026

Charles

Quality property and helpful staff. Our room had a problem and the staff went out of their way to remedy the situation.

Family_with_children

10/10

Exceptional

03 Jul 2026

Joseph Francis

Great views of mountains and lake, with small view obstruction from main lobby. Front desk personnel were very helpful and kind. Breakfast was delicious. Rooms were spacious with decent amenities provided.

10/10

Exceptional

02 Jul 2026

Paige Consquella

Great stay!

Self

10/10

Exceptional

28 Jun 2026

Tracey Anne

This property is stunning and luxurious. Staff are awesome and friendly. The food was devine, we had the breakfast and tried the set menu for dinner. Get in early for your spa bookings. Stayed for 3 nights to celebrate my partners birthday, not somewhere that I’d normally stay due to cost but was so worth every penny.

Partner

10/10

Exceptional

23 Jun 2026

Joan

We stayed at 111. If the bathroom exhaust is not on, the room smells like toilet...it's not pleasant.

But the overall experience was amazing, the view, food, staff and facilities.

Partner

10/10

Exceptional

20 Jun 2026

Simge Sinem

I decided to book a last minute holiday to Queenstown and chose to stay at Kamana Lakehouse. Super clean and helpful, bubbly staff. The only negative is the construction happening near the hotel, making too much noise in the mornings however this is out of the control of the hotel itself. Breakfast options had too many options that contained nuts.

Self

10/10

Exceptional

16 Jun 2026

Algina

Room was clean and spacious. We utilised our opportunity to use Kamana Soak which was awesome. Very helpful staff.

Friends

8/10

Excellent

10 Jun 2026

Courtney

Room was big enough, comfy bed and black out curtains which is needed with the carpark right in front. The thing that let down for us was lack of any heating in the bathroom, shower didn’t get very hot, restaurant lacked atmosphere. Overall a fine stay, but I would consider slightly over priced especially with the lack of views compared to other places and ongoing construction.

Partner

10/10

Exceptional

06 Jun 2026

Lisa

The room was perfect, refrigerator, nice shower and super clean. The staff was excellent at breakfast with our special needs and allergies (Kevin!). We enjoyed the soak with our own private enclosure outside to enjoy stargazing and the wine that was served to us! All was perfect!

Family

10/10

Exceptional

06 Jun 2026

Paige

This was a stunning location clean and excellent service

Family

10/10

Exceptional

04 Jun 2026

Roxanne

Great stay!!!! Will definitely be back :)

Family_with_children

10/10

Exceptional

02 Jun 2026

Yaohan

Beautiful view, short drive to the city.

Family_with_children

10/10

Exceptional

31 May 2026

Nicole

Nice an clean

10/10

Exceptional

17 May 2026

Anthony

Amazing experience, great hot tubs, lovely rooms

Partner

10/10

Exceptional

17 May 2026

Michael

What a charmer! Quiet, clean, and the perfect dining room with panoramic lake views. Breakfast and snack menus offered tasty options. The hot tub is a nice touch, and very friendly staff too. I highly recommend this hotel!

Partner

10/10

Exceptional

14 May 2026

VICTOR

We did not have breakfast there. It’s quite a ride to the airport. No shuttle. Earliest bus is 6:00am. Not the fault of the property owner of course.

Partner

10/10

Exceptional

12 May 2026

Germano

Fantastic! Love the design, the views, the food, the hospitality, everything

6/10

Pleasant

11 May 2026

Leanne

The staff were very friendly and accomodating. The fridge broke on day two and our food was spoiled but fridge was replaced. The TV remote controls did not work. There was coffee but no milk. Not enough hangers for clothes enough for a week’s stay. The room did not have lake views as we requested on booking.

Partner

10/10

Exceptional

09 May 2026

paula

Stunning views, the restaurant was beautiful, and the food was excellent, TV has options for Netflix and Apple TV , they also have Hot tub

Friends

10/10

Exceptional

02 May 2026

Kaycee

Amazing spot to stay in Queenstown! Have been twice now and will only stay here in future!

Partner

10/10

Exceptional

30 Apr 2026

Susan

Breakfast very good,

Partner

6/10

Pleasant

30 Apr 2026

Tristan

Breakfast disappointing and though lake view was awesome the room was very cramped.

8/10

Excellent

28 Apr 2026

Giuseppe

Lakeside view is worth it. Room is on the smaller side, not bothered. Shower does leak and not strong. Location is not close to town, however I peesonally prwferred this.

10/10

Exceptional

18 Apr 2026

Nicola

Lovely room, great view comfortable bed , good air co. Only unusual thing no milk supplied for coffee.

Partner

10/10

Exceptional

17 Apr 2026

Jasmina

Very nice hotel and views

Family_with_children

8/10

Excellent

13 Apr 2026

Lorraine

Nice property, staff was great, had a problem with the room 2nd day and it was sorted promptly.
Down side it’s not walking distance to town, extremely limited parking.

Partner

10/10

Exceptional

10 Apr 2026

Brioney

.

10/10

Exceptional

09 Apr 2026

Brian

The rooms and property are exceptional. The view is fabulous, felt safe and comfortable.
The staff were extremely welcoming.

Partner

4/10

Poor

06 Apr 2026

Bo

shower door may heart your fingers, I was.

Family_with_children

4/10

Poor

03 Apr 2026

Cara

Was really excited about this stay and it was the most disappointing hotel we experienced after a month in NZ. The photos were deceptive. The rooms are small and basic, very basic amenities in room, the shower floods, the bed and pillows not comfortable. Forget about the restaurant for dinner unless you book well in advance- they take a deposit and if you're not in the 48 hour cancellation window you lose your deposit. Staff seemed inexperienced and not as helpful as they could have been. Construction next door changed the setting with noise and view. The breakfast was good. We took Ubers and taxis back and forth because if the distance from town. Overall I'd say don't be fooled by the photos because it's a basic hotel for the price.

Partner

10/10

Exceptional

31 Mar 2026

Richard Keith

Really enjoyed our time there, the lakehouse and views are stunning. Away from hustle bustle of Queenstown. Food was great quality and well presented, service was very good, however menu was limited. Only downside was no shop or store nearby for drinks or snacks for our room.

Partner

10/10

Exceptional

30 Mar 2026

Sarah

Beautiful property with stunning views from the restaurant and bar area. Dinners and breakfasts were exceptional. We booked a basic room and were upgraded to a room with a view of The Remarkables which was beautiful and extremely comfortable.

8/10

Excellent

29 Mar 2026

Anina

Lovely property and room but I didn’t feel it was worth what I paid. The room was also quite small.

Partner

10/10

Exceptional

26 Mar 2026

Ulf

Nice views. No noice from construction where we stayed. I bit far from the action but that suited us. They have a very exclusive restaurant that we didn’t use. Nice clean room with all amenities. Friendly staff.

10/10

Exceptional

22 Mar 2026

William

Room was lovely, the restaurant and bar attached are phenomenal

Partner

10/10

Exceptional

19 Mar 2026

Lauren

Our favourite stay in NZ!! Gorgeous property and lakeside view! Well trained and pleasant staff - fantastic, overall.

10/10

Exceptional

19 Mar 2026

Claire

The staff was excellent. The restaurant was superb.

Partner

2/10

Poor

16 Mar 2026

Nadine

Was very disappointed with our stay, photos looked beautiful. But when we arrived the rooms were average and the restaurant not accommodating. Was far too expensive for what we got we spent most of our time out of the hotel. Not good value for money and a shame compared to the other places we stayed in New Zealand

Partner

10/10

Exceptional

06 Mar 2026

Mary

The Kamana Lakehouse is exceptional. We felt very well taken care of our whole stay. The front desk staff was extremely accomodating, holding our bags before check in and taking them to our room and booking a taxi for an excursion. The servers and bar staff we're great as well. The food was the best we had on our entire trip to NZ. The included breakfast in the morning is completely worth it!

It's easy to get to the wharf via Uber or the bus. You can also walk to the Sunshine Bay Track nearby for an easy hike. There is a restaurant and convenience store across the street as well.

There is construction going on nearby, I was worried this would be more disruptive but it wasn't too bad. It was active (and loud) during the day. It did affect the experience in the soaking tub, so if you can, book after 6pm when the construction is done for the day.

Partner

6/10

Pleasant

05 Mar 2026

Jervis and Veronica

The view from the room was very average. Too much construction behind our room (electrical works) and in front of the hotel (new developments)

Partner

10/10

Exceptional

01 Mar 2026

Marinus

Attentive and friendly staff. Thank you for the upgrade to a lakeview room. It was very appreciated.
We will return in the future

Friends

8/10

Excellent

24 Feb 2026

Katherine

Nice, clean room. The shower water wasn’t properly contained by a half glass wall so water gets on to the bathroom floor. That was a regular problem at other hotels where we stayed though. The restaurant is extraordinarily expensive. Breakfast was listed for $45 per person, which seemed excessive even for Queenstown which is expensive generally. Overall the stay was perfectly fine but it was nothing special. Not sure it was worth the cost.

Partner

10/10

Exceptional

18 Feb 2026

Oriana

Everything

Partner

4/10

Poor

17 Feb 2026

Elizabeth

I selected this hotel based on the website photos..which looked amazing…however when we go there we found that our view wasn’t the same as in the photos..there’s a very large hotel under construction directly below the hotel and construction workers on the roof…the hot tubs had to have the glass frosted so the only view we had from the tubs was a hold where someone has peeled the film from the glass…

10/10

Exceptional

10 Feb 2026

Suzanne

Clean room, amazing view deck, friendly front desk staff, free parking, wonderful breakfast.

10/10

Exceptional

09 Feb 2026

richard

Everything was great, staff, room ,meals, amenities. Very wonderful stay

Partner

2/10

Poor

06 Feb 2026

Suchit

Romme as to small

Friends_and_family Family

10/10

Exceptional

04 Feb 2026

Jesper

View to kill for, great and delicious food and friendly staff.
We can definitely recommend Kamana Lakehouse

Leisure Family

6/10

Pleasant

04 Feb 2026

Paul

This was the second stay after 5 days away. The staff (a man) at the check in counter never mentioned the hotel.com VIP access and the $65 hotel credit. Was like pulling teeth when asked about late checkout.

Partner

10/10

Exceptional

01 Feb 2026

Paul

Great view from the restaurant, very clean rooms and competent staff

Partner

10/10

Exceptional

30 Jan 2026

Clare

Yes and Yes

Leisure Partner

4/10

Poor

30 Jan 2026

Louis

Dirty room, especially bathroom. Also poorly maintained (coat hangers broken for instance).

Most rooms are essentially motel rooms, facing a parking lot, with strong noise from the road right behind.

10/10

Exceptional

25 Jan 2026

Montana

The restaurant was amazing. Staff were very friendly. Clean rooms and spacious.

Self

10/10

Exceptional

24 Jan 2026

Melissa

Clean, spacious, and comfortable room with all the amenities needed to relax after a day of exploring. I especially loved having access to the soak tub as part of our stay. I also dined at Nest - the set menu was excellent. The lake views are absolutely stunning!

Leisure Friends

10/10

Exceptional

22 Jan 2026

Marianne

My daughter and I were travelling through Queenstown and stayed three nights at the Kamana Lakehouse. The hotel was beautiful and the views of the lake were outstanding. The service was great as well. I understand some people were not happy about the parking lot views and the construction but that does not bother me. The only reason I gave four stars on service is because there should be more options for breakfast. The dinner was excellent along with the wine. Breakfast was a set menu but it would be best if there were some quick fruit and continental options when timing is tight for travelers and activities that get planned during the day. There is nothing near to go to unless you go to town so if you do not have time for a full sit down breakfast, you are a bit out of luck. That would be my only complaint otherwise, everything was lovely.

Leisure Family

10/10

Exceptional

18 Jan 2026

Ka Lun Irene

The staffs were very helpful and efficient. We loved the Soaking tubs. Comfortable beds and we could see the sun rise from our room.

Friends_and_family Family

10/10

Exceptional

16 Jan 2026

John

This property was amazing with great views. A soak experience comes with your stay but book it early. Parking is on site. It is located on a hill so walking back from town may be challenging for some. Many local tour companies pick-up at this location. The on-site restaurant \"Nest\" also has an amazing lake view and good menu although we did not eat there as we had other plans. The lounge is cozy with friendly staff and a great food menu as well. We would return here again.

Leisure Partner

8/10

Excellent

14 Jan 2026

Debbie

The staff were amazing!

Leisure Partner

10/10

Exceptional

11 Jan 2026

Jennifer

What a gorgeous space! The view from the lobby is incredible, and the rooms are spacious with a great bed!

Leisure Friends

6/10

Pleasant

10 Jan 2026

Maria

Pros: lovely view from a Lakeview room but no real privacy if it’s close to the restaurant; modern room and bathroom; Nespresso pods if you like pod coffee.

Cons: $45 for the breakfast package they offer; terrible queen size bed (too soft) as it’s two twin beds that dip in the middle; construction in front of the Lakeview rooms but luckily no obstruction to the beautiful view.

Recommendation would be to book the hot soak well in advance.

Leisure Partner

4/10

Poor

10 Jan 2026

Elle

After staying, certainly agree with other reviews stating this is not as presented online and wildly overpriced. The pictures are very misleading, the staff is not professional, parking is not guaranteed and when we arrived our room’s AC must have been left off for the day. It took hours for the temperature to be comfortable and we had to keep the room door and sliding door open for two hours. I recommend staying elsewhere.

Partner

10/10

Exceptional

10 Jan 2026

Jeff

Beautiful hotel, great location, excellent staff, and a world class restaurant. Perfect!

Business_and_leisure Partner

6/10

Pleasant

04 Jan 2026

Anthony

Good hotel but definitely not worth the price, construction everywhere and the pics look better then what it really is

10/10

Exceptional

19 Dec 2025

Daniel

Clean room, excellet staff, good amenities

Self

10/10

Exceptional

17 Dec 2025

Jacqueline Jung Eun

Staff were very friendly, helpful and professional.

10/10

Exceptional

16 Dec 2025

Wei-li

Beautiful views and very confortable rooms in a quiet neighborhood. Wish we could have stayed longer!

Leisure Partner

8/10

Excellent

14 Dec 2025

Zoe

Soak experience was good Shane about not being able to see the view which was one of the main reasons for booking the hotel

Partner

6/10

Pleasant

12 Dec 2025

Daniel

Room was ok
Service was a bit average considering what you’d pay

Business_and_leisure Partner

8/10

Excellent

09 Dec 2025

Rangan

Hot tub was great. View is now disrupted by construction.

Business Self

4/10

Poor

08 Dec 2025

Peter

I stayed in the Tahuna Lakeview Room and was quite disappointed with the overall experience. The room itself was very small, and there was ongoing construction work right in front of it, which completely ruined the lakeview. Because of the construction, the hot tub was also blocked off and the views was gone… IT DIDNT STATE THIS SITUATION ON THE WEBSITE!

What made the stay even more disappointing was the customer service at the hotel’s restaurant. A staff member named Katherine was extremely rude and showed no sense of hospitality at all. Her attitude was unprofessional and made the dining experience very unpleasant.

Overall, I expected much better for the price I paid. I hope the hotel improves both its facilities and its customer service.

Leisure Self

10/10

Exceptional

04 Dec 2025

Rachel

Beautiful views, lovely room

Leisure

10/10

Exceptional

02 Dec 2025

Qingqing

We got room upgrade which is very nice

Leisure Partner

10/10

Exceptional

01 Dec 2025

ANDREW

Wonderful hotel, with some quirks. We couldn’t get a room with a view so our room view was the parking lot only which was a bit disappointing. The room itself was very nice and big though. The restaurant and bar are very cozy and have a great view, but the restaurant is very difficult to get into. We were only able to eat there once for dinner but it was fantastic. The area around the hotel is convenient as well with a little shop and a few other restaurants and only a few minutes drive from Queenstown.

Friends_and_family Family

10/10

Exceptional

30 Nov 2025

Joshua

Incredible views, great food, very clean, great service, very average rooms, construction is slightly annoying but overall great stay. Highly recommend

4/10

Poor

26 Nov 2025

Kathleen

Very disappointed with reception communication and turn down service.

6/10

Pleasant

26 Nov 2025

Maximino

Overall, the room was comfortable, the service was very friendly, and breakfast was nice.

However, I was a bit disappointed to find that there is a construction site adjacent to the property, which significantly affects the views—both from the common dining areas and from the Soak House. Since the scenery is one of the highlights of the hotel, it was unfortunate that the construction blocked what would otherwise be a beautiful and relaxing outlook.

I noticed that there is no mention of this construction on Hotels.com at the time of booking, nor have the photos been updated to reflect the current situation. Including this information would help future guests make an informed decision and manage expectations more accurately.

However, the manager addressed my concerns and offered us one day breakfast.

Friends_and_family Friends

10/10

Exceptional

25 Nov 2025

Gillian

We had a great stay at Kamana Lakehouse, we hadn’t booked a lake view room so the ongoing building work (right in front of the hotel) didn’t bother us. The staff were really friendly and helpful, our room was lovely - cleaned and serviced every day, the breakfasts were tasty and varied and again the wait staff were great. Would recommend.

Leisure Partner

8/10

Excellent

22 Nov 2025

Adam

Room was lovely and staff were friendly

10/10

Exceptional

17 Nov 2025

Ryan

Great breakfast and staff

Leisure Partner

8/10

Excellent

15 Nov 2025

Jennifer

Room was clean and comfortable

Leisure Partner

10/10

Exceptional

15 Nov 2025

Rosa

Love, love the Kamana Lakehouse. Service was good, rooms beautiful, views spectacular, just a beautiful property !!

Partner

10/10

Exceptional

14 Nov 2025

Krystal

Great staff, amenities and very clean facilities. They have a construction that is ongoing currently that takes a bit away from the view, but overall great.

Leisure Family

10/10

Exceptional

14 Nov 2025

Joyce Anne

Our stay at Kamana Lakehouse was truly exceptional from start to finish. The staff were incredibly warm, friendly, and accommodating, always making sure we had everything we needed. Their genuine hospitality made the experience even more memorable.

We absolutely loved the complimentary hot tub—the perfect spot to unwind while taking in the beautiful surroundings. It was such a relaxing highlight of our stay.

Breakfast was another standout. The variety and quality of the breakfast options were fantastic, with delicious choices that catered to different tastes. It was a wonderful way to start each day.

Overall, our experience at Kamana Lakehouse was nothing short of wonderful. From the comfort of the accommodation to the exceptional service, everything exceeded our expectations. We would definitely recommend this place to anyone visiting Queenstown, and we’d be happy to return again.

Leisure Partner

10/10

Exceptional

12 Nov 2025

Darcy-Lee

From start to finish the stay was amazing. The spa bath experience was great, daily breakfast was delicious and we had a lovely experience at Nest for dinner one evening. Views gorgeous 10/10

Leisure Partner

6/10

Pleasant

08 Nov 2025

Nicholas

More of an upmarket motel. The listing pictures were generous to say the least. Our room had a view of the carpark and a construction site which wasn’t disclosed before booking. The breakfast was ruinously expensive for a small selection of mediocre à la carte dishes, trying to charge me an extra $7 for a cup to take my coffee away with was the final straw. The “lakeside” bath was right next to the construction site and not relaxing at all. Don’t get me wrong, the place is fine and not terrible value for Queenstown but we left disappointed

Partner

10/10

Exceptional

07 Nov 2025

Bai

Nice people, clean room and good food.

Leisure Family

10/10

Exceptional

29 Oct 2025

Tracey

Loved my stay & will be back 🤗
My new favourite spot in Queenstown with amazing staff

Business Self

10/10

Exceptional

24 Oct 2025

Harry

So amazing will be recommending to everyone

Leisure Partner

10/10

Exceptional

21 Oct 2025

Abi

Everything perfect! Staff service was excellent 10/10.

10/10

Exceptional

21 Oct 2025

Kristian

The property was beautiful and the views were fantastic. The room was a bit crammed with all of our clothes for our trip, but nothing that caused any headaches. The only small complaint is the construction that was going on directly in front of our suite. Other than the construction, will definitely stay here again if we make it back to Queenstown.

Leisure Partner

10/10

Exceptional

11 Oct 2025

Michael

The staff was amazing and super friendly, particularly Jamie at the front desk and the breakfast wait staff. We highly recommend this hotel!!

10/10

Exceptional

10 Oct 2025

Andrea

Our stay at Kamana Lakehouse was amazing it is a beautiful hotel with friendly efficient staff and an excellent on-site restaurant Nest the complimentary onset was also a real treat

Leisure Partner

10/10

Exceptional

09 Oct 2025

Padam

Friendly staff very nice Coffee and nice and soft bed.

Partner

10/10

Exceptional

05 Oct 2025

Donna

Great view