Name: QT Queenstown
Address: 38–54 Lake Esplanade, Queenstown, NZ

10/10

Exceptional

19 Jul 2026

Kim

This is the best place to stay in Queenstown! My third stay here and it did not disappoint.
The turndown service was just perfect! The little treats left on the bed were a lovely touch.
The juice and treats in the morning and wine and cheese in the afternoon was just amazing.
I will be returning next month and can’t wait.
The staff were friendly and helpful.
Thank you very much

Family

10/10

Exceptional

14 Jul 2026

Edward

This hotel is about attention to detail and they nail it. The staff is incredible. They take a pride in making your trip special. Coffee, fresh juice and pastries in the morning. Wine and cheese for happy hour. Whiskey and chocolate in the evening. Turndown service. 5 min walk to the heart of town. Stunning views. Great bar/restaurant on site. Really just above an beyond

Partner

10/10

Exceptional

11 Jul 2026

I-Lyn

Wonderful staff.

Self

10/10

Exceptional

28 Jun 2026

Leni

Perfect location for a quick trip to Queenstown kid free

Partner

10/10

Exceptional

25 Jun 2026

Jessica

From the moment I arrived and for every part of my stay the service and staff were fantastic. Had an amazing stay and would love to come back some day.

Self

10/10

Exceptional

18 Jun 2026

Candice

One of the best stays ever. Every little detail, well thought out enhance the experience. Will come back for sure. Excellent service and accommodation! 10 star hotel :)

Business

10/10

Exceptional

18 Jun 2026

Ricca Marie

Our stay at the QT Hotel Queenstown was truly exceptional. It was our first time staying here, and we honestly felt like spoiled guests from the moment we arrived until the day we checked out.

The team went above and beyond throughout our stay, and we were pleasantly surprised by the many thoughtful complimentary treats and gestures we received. Every staff member we encountered was warm, welcoming, and genuinely committed to making our experience memorable.

The hotel itself is beautiful, the rooms are comfortable and stylish, and the location offers stunning views of Queenstown. What really stood out, however, was the outstanding hospitality and attention to details .
The Breakfast is really worth to try. Chefs makes everything delicious.
Thank you to the entire team for making our first stay so special. We felt valued, appreciated, and thoroughly looked after. We will definitely be back and highly recommend QT Hotel Queenstown to anyone visiting Queenstown.

Friends

10/10

Exceptional

16 Jun 2026

Lena

great staff and a lot of care taken to attend to guests. I will come back here.

4/10

Poor

10 Jun 2026

Hadleigh

This used to be a five star hotel with entrance at the rear for the top floors. That has been closed now and it’s not functional so the experience is poor for the $.

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

madelaine

My experience at the QT Queenstown was a standout. I was lucky enough to experience the newer upgraded section, which only opened a few weeks before my arrival. The styling and finer details were incredible. Fresh-baked cookies and dark chocolate left in the room on arrival, and a beautiful departure gift. A standout which was loved was the complimentary wine tastings in the lobby in the evening, which then moved to whisky and chocolate later in the evening. Can't wait to get back and stay

8/10

Excellent

27 May 2026

Renee

Location was great and loved the boutique styling of the hotel. The room was great but the bathroom was obviously for a disable person with rails, higher toilet, seat in the shower and it felt like a different room and style to the rest of the room/hotel.

There was some construction going in front where you look out to the view of the lake as well.

Friends_and_family Family

8/10

Excellent

23 May 2026

Sonya

The view from the lakeside deluxe king was really awesome. I booked two rooms the same and one had more than the other. The staff were very helpful and the little treats delivered in the evening was really nice.

Business

10/10

Exceptional

21 May 2026

Adam

QT Queenstown is positioned on the Esplanade with views across the lake, towards the mountains. It is undergoing modernisation. A short 5 min walk to town, where there are multiple choices for breakfast, lunch or dinner. The staff are incredible and cannot please you enough. They have free wine tasting daily, there is
Also a roof bar and restaurant on site. Will definitely stay here again.

Partner

10/10

Exceptional

18 May 2026

Eloise

A really beautifully appointed room and incredible view. Loved the snacks available at different times of the day. Easy location.

Partner

10/10

Exceptional

13 May 2026

Bryce

Great spot.

10/10

Exceptional

07 May 2026

Anthony

Had a wonderful stay in spite of the hotel redevelopment. The complimentary buffet behind reception was a great touch. Our Lakeview balcony room in the old hotel was very large and comfortable, as well as beautifully renovated.

Partner

10/10

Exceptional

29 Apr 2026

George

We stayed in a newly renovated room which was modern, clean and had great amenities. All staff were helpful and friendly. The hotel offered pastries and juices in the mornings and local wine, cheese and crackers in the evening which was a lovely touch. Big shout out to Anthony for his welcoming nature and attention to detail.

Friends_and_family Family

10/10

Exceptional

27 Apr 2026

Michael

Everything at the hotel was excellent. Staff was exceptional. Food was great. Highly recommend QT.

Partner

8/10

Excellent

24 Apr 2026

Sienna

Beautiful hotel with stunning views of Queenstown. Incredible staff who make you feel extremely welcome and special. Only complaint is the hotel is currently undergoing major works with construction running during our stay between 7-6pm which was not disclosed when booking. We are quite an easy going couple so wasn’t a big turn off for us but I can imagine for some this would be very problematic and some of the works meant needing to access an alternative entrance up a steep hill. In saying this the hotel did go above and beyond with providing complimentary services. Would recommend this hotel especially once they have finished their works.

Partner

10/10

Exceptional

21 Apr 2026

Jimmy

We stayed at QT Queenstown for 6 nights as part of our honeymoon, and it was truly the best hotel experience of our entire trip.

From the moment we arrived, the attention to detail and level of service were exceptional. There was always someone available to help with anything we needed, and the entire team made us feel so welcomed throughout our stay. A special thank you to Jason, who helped us organize activities and gave us amazing recommendations that really elevated our experience.

Our room was absolutely amazing, with an incredible view of the lake. Both the bedroom and bathroom were very spacious, which made our stay even more comfortable.

One of the things we loved most was the experience in the lobby. Every morning we were welcomed with delicious pastries, and the dulce de leche croissant is a must try. In the afternoon they offered wine and cheeses, and in the evening whisky and chocolate. Coming back to the hotel after a full day of activities was always something to look forward to.

What made this experience even more special were the thoughtful touches in the room. We would always find personalized notes along with chocolates, wine, bath bombs. They truly went above and beyond to make every moment feel unique.

We loved our stay so much that we actually decided to change our itinerary and book QT Auckland for the final days of our honeymoon.

We absolutely loved our stay and would highly recommend it, especially for a special occasion like a honeymoon.

Partner

10/10

Exceptional

19 Apr 2026

Sharon

Property was great located for walking into town. Wish there was less construction but it didn't affect our stay too much. Lovely new lobby and staff was excellent.

Partner

6/10

Pleasant

15 Apr 2026

Cristina

We arrived as it was raining. The receptionist told us the guest parking was full- not sure how since we were guests. She also said the bottle of wine tha came with would be in our room- it wasn’t and we had to call for it. We were put in the conference room floor which was fine, but there is not a sign to even point in the direction of the guest rooms until you walk all the way down past the conference rooms.

Partner

10/10

Exceptional

08 Apr 2026

Vicky

We were here in March as part of my husband’s 60th. And QT was fab! We had such a great stay. They had a lovely bottle of Prosecco waiting for us. And every evening we’d personally get deliver lovely snacks. I’d stay there again!

Partner

10/10

Exceptional

08 Mar 2026

Hans

friendly staff

Friends_and_family Family

10/10

Exceptional

27 Feb 2026

BENJAMIN

great hotel and location

10/10

Exceptional

19 Feb 2026

Pam

The staff were friendly and helpful. Special thanks to Bruno on the desk who helped me with a booking I had made months ago,but found that I had actually lost the name of the company. He was able to track it down for me. Hindi ( probably not spelled correctly) was charming serving a different free drink and snack every afternoon from 3-5pm. G&T the first evening, a choice of pinos the next. Room was very clean and stylish. Large bathroom with separate bath and shower. View from the dining room is spectacular. I only had the continental breakfast there. It was very good. It was also helpful having an on site car park.

Partner

8/10

Excellent

17 Feb 2026

FEDERICO

Great room, good location, nice restaurant.

Partner

10/10

Exceptional

12 Feb 2026

JOCELYN

the staff were amazing,rooms were great clean and view was wonderful

Leisure Self

10/10

Exceptional

31 Jan 2026

Carolyn

We loved our stay at QT. The staff was very helpful and friendly, the room was clean, pretty, and with all the amenities - even a Dyson hair dryer!

Leisure Family

10/10

Exceptional

23 Jan 2026

Kevin

A high quality quiet modern hotel within walking distance of the busy, noisy centre.

Views from the bar/restaurant overlooking the lake are breathtaking.

The bedroom was impeccably clean and comfortable.

The best of all, however, are the staff who couldn’t help enough (thank you again Julia for working so hard to sort out our booking platform problem).

We travel extensively and for us to recommend a hotel so highly is an exception.

10/10

Exceptional

12 Jan 2026

Phil

Kyle, Rasmas, and Amber all did a great job. Room was spacious, had good coffee, fabulous Dyson hairdryer, good bed, nice seating, great shower, double sinks, and loads of shelves and space to put your stuff.

Leisure Partner

10/10

Exceptional

12 Jan 2026

Shanene

Another great stay at QT Queenstown from the moment we arrived.
We were greeted by the friendly reception staff and given the usual hotel run through. The staff organised a drink for us as we arrived just as happy hour was ending.
Our room had lake views with a small balcony over the carpark. The room was good size for a couple with 2 suitcases each. There was a small lounge and coffee table in the room. The bed was very comfortable.
The bathroom was spacious, and the water pressure was great. Both the room, bathroom and hotel spaces were clean and tidy.
The location of the hotel itself is convenient and a short walk to the main Queenstown hub. Although you can no longer take the short cut through the old Rydges hotel (at this time) so the walk back is up an incline.
Overall, great hotel with great staff in a great location.

Partner

6/10

Pleasant

05 Jan 2026

Ben

Staff were friendly and the room was spacious and modern. Unfortunately, the standard of servicing in the rooms was poor. I also hoped for better views for the price per night.

Leisure Family_with_children

10/10

Exceptional

04 Jan 2026

Vineet

Courteous staff, convenient and beautiful location, decent breakfast spread.

8/10

Excellent

12 Dec 2025

Angela

Location and the view are excellent. Love to stay there again

Leisure Self

8/10

Excellent

11 Dec 2025

Davoud

Nice clean hotel. No gym

Leisure Partner

10/10

Exceptional

02 Dec 2025

Guang

Everything is amazing

10/10

Exceptional

24 Nov 2025

Andres

Fantastic hotel, spotless, perfect location, loved the view from the room, breakfast was fabulous and the staff very courteous

Partner

10/10

Exceptional

18 Nov 2025

Drew

We had a fantastic stay at QT during the marathon weekend with hotel providing some unexpected treats in room and at breakfast.

10/10

Exceptional

18 Nov 2025

James

We thoroughly enjoyed our stay. Hotel room was spacious, beautifully decorated and very clean. We highly recommended and will go out of our way to find another location where we can stay at a QT. Staff were also very helpful.

Leisure

10/10

Exceptional

12 Nov 2025

Jessica

Loved the bath salts, Dyson hair dryer, Kevin Murphy products, the ride to the airport. The view from the room was amazing!

Partner

10/10

Exceptional

08 Nov 2025

Janice

The room was very tidy. A great view of the mountains. Very friendy staff

Partner

10/10

Exceptional

07 Nov 2025

Stanley

Excelent hotel with beautiful views

Leisure

10/10

Exceptional

27 Oct 2025

Michael

Lovely views from the room, the staff were great, we loved the daily drinks, coffee and snacks in the lobby and the rooms were perfect - good size, very clean and modern and the beds and pillows were very comfortable.
We were very happy with our stay.

Leisure Friends

10/10

Exceptional

26 Oct 2025

Gary

Staff was very knowledgeable and helpful!

Leisure

10/10

Exceptional

23 Oct 2025

Oliver

Great room, view and staff

Partner

8/10

Excellent

18 Sep 2025

Jeremy

Staff were friendly but room was disappointing. Looked out onto a wall! We didn’t opt for a Mountain View but didn’t expect a wall! Also in order to park cost of $35 a night.Be warned, difficult to find somewhere to park on the road and we’re not in busy season. Music audible early in the morning too which was disturbing after a 5 hour drive previous day

Leisure Partner

10/10

Exceptional

14 Sep 2025

Kyle

Great place to stay and shuttle service was terrific
Room was hot even with the air con off

Leisure Family

10/10

Exceptional

12 Sep 2025

Bobby

Conveniently located a short walk to city central, we stayed in a king w/view of water. The room & bathroom were large and included a fridge, microwave, coffee & tea makers. The staff was friendly and accommodating. The room had an amazing view of the lake.

Leisure Partner

10/10

Exceptional

11 Sep 2025

Abby

We enjoyed a 5

10/10

Exceptional

25 Aug 2025

Netesh

Awesome property with modern well furnished rooms. Welcoming staff and good location.

Leisure Partner

8/10

Excellent

05 Aug 2025

Samantha

Gorgeous hotel with free coffees in the morning and walking distance to the town

Leisure Partner

10/10

Exceptional

29 Jul 2025

Amanda

From the moment we arrived at QT Queenstown, we felt genuinely welcomed. We happened to check in on a Friday when the hotel was offering their complimentary afternoon activity, a relaxing 15-minute shoulder massage, which was the perfect way to unwind after our flight.

When we walked into our room, we were greeted with a bottle of wine waiting for us, and later received an additional bottle of champagne to help celebrate a birthday we were marking during our stay, such a thoughtful touch! The room itself was exactly as pictured stylish, spacious, and beautifully designed. The real highlight came when we stepped out onto the balcony: the panoramic views of Lake Wakatipu and Queenstown were absolutely breathtaking.

A special tip to anyone staying: if you can, wake up early to catch the sunrise from the balcony, it’s truly worth it!

The bathroom was huge, featuring both a spacious shower and a luxurious soaking tub, along with high-quality Kevin Murphy products, which added an extra touch of indulgence.
Throughout our stay, the staff were incredibly friendly and helpful, always ready to offer great local recommendations. The hotel also offers a free shuttle bus for guests, which was super convenient for getting around Queenstown and to/from the airport, just make sure to book in advance to secure your spot.

Overall, QT Queenstown made our trip unforgettable. From the thoughtful extras to the amazing views and standout service, we couldn't have asked for a better experien

Leisure Friends

10/10

Exceptional

05 Jul 2025

Jon

Excellent.

Excellent service excellent view very friendly staff went above and beyond highly recommend.

Partner

10/10

Exceptional

29 Jun 2025

Reinaldo

amazing hotel, excellent service, good breakfast and a great view of the lake!

Leisure Partner

10/10

Exceptional

28 Jun 2025

Maria F

Great stay

The staff was absolutely great which made everything else better. The room was spacious and clean. I was also impressed by their commitment to the environment: they offered a $10 credit when you didn’t need the cleaning services!
The location is great and the view was fantastic!

Self

8/10

Excellent

19 Jun 2025

Barry

We stayed at this hotel just two years ago and thought it was so luxurious. I feel this time a little bit of that luxury was missing. Gone was the faux fur rug on the chair that you see in the images, there was no complimentary water (I don’t think I’ve stayed in any 5 star hotels that don’t provide complimentary bottles of water), and thirdly the room just felt tired. The hand basins were cracked and browning around the sink hole. The robes were pretty worn. The bed and pillow selection however were very comfortable and the shower had great pressure. The soap amenities were lovely also. Great staff and loved the little tastings they had in the foyer each day! Overall a lovely stay. I have heard that the old
rushes beneath this hotel
is being changed to make a bigger and better QT. This and proximity to town means we may give this hotel another go on our next visit.

Partner

10/10

Exceptional

14 Jun 2025

Melissa

Had another lovely stay at the QT Queenstown. We booked a Lakeview room and were returning for our second year in a row + regular QT stays. We were initially put in a room that had an obstructed view, when we went back and asked to move they were prompt and arranged a new room for us. We had some very personalised service from other hotels we returned to on our trip but the QT didn’t really provide or have insight into previous guest requests. Something that could have made our stay extra special. Otherwise a great all round stay, location is very convenient and room is comfortable and spacious.

Partner

10/10

Exceptional

14 Jun 2025

Kim

Nice quiet place to stay. Comfy bed and room. View from balcony was amazing. I didnt eat at the restaurant for dinner but had breakfast, which included lots of choices which more amazing views.
Second stay here and would stay again

Leisure Self

10/10

Exceptional

03 Jun 2025

Debbie

Fantastic location, lovely room and great service

Friends_and_family Family

10/10

Exceptional

28 May 2025

N D

Fabulous hotel within walkable distance from town.

Friends_and_family Friends

10/10

Exceptional

27 May 2025

Gary

Beautiful lication, our home overlooked the lake and mountains. 5 minute walk to downtown with restaurants, tours. Nice bar with floor to ceiling windows overlooking the lake

Leisure Partner

10/10

Exceptional

25 May 2025

Barbara

Great location away but walkable to the downtown activities.

Leisure Partner

10/10

Exceptional

19 May 2025

Gail

Staff are very friendly and helpful and our room had a wonderful view of the lake

Leisure Partner

10/10

Exceptional

16 May 2025

Qaisar

Amazing location, very modern, very clean.

8/10

Excellent

26 Apr 2025

Sushant

The rooms are spacious and staff is helpful. Not happy with the breakfast and dining options given the property claims to be 5 star as there were not many indian vegetarian friendly options.

Leisure Partner

10/10

Exceptional

23 Apr 2025

David

Thank you so much to the hotel for looking after us - we had an excellent time and the view from our room was amazing.

Partner

8/10

Excellent

16 Apr 2025

Michelle

Clean and comfortable hotel with very nice staff. It’s a bit of a downhill walk to get to downtown Queenstown so be prepared for an uphill walk coming back. Also if you check in later in the day, their parking lot might be full so you might have to find other parking arrangements. But overall a nice hotel

Leisure Self

10/10

Exceptional

06 Apr 2025

Carol

Loved the lake view room

10/10

Exceptional

06 Apr 2025

Andrew

An excellent hotel in a great location. Very walkable into town, approximately 10 min. Only downside was the service at Reds bar but its offerings were good.

Leisure Partner

2/10

Poor

02 Apr 2025

Frances

Won’t ever stay at a QT hotel again. The only positive is the view and the friendliness of the staff. The hotel is not worth $620 NZ a night. I booked for 3 nights and I left after the first night. Visible mould in the bathroom. Mattress was sunken and uncomfortable. Got barely any sleep. Noises can be heard from other rooms. Wotif only provided one nights refund as well. Won’t be booking through Wotif again. Much better accomodation in Queenstown.

Leisure

10/10

Exceptional

30 Mar 2025

Stephanie

Beautiful hotel

Leisure Partner

10/10

Exceptional

28 Mar 2025

Vicky

Lovely hotel and very friendly staff. Wish I’d booked my return trip in Queenstown here!

Leisure Partner

8/10

Excellent

27 Mar 2025

nancy

Beautiful room. View of street. Shower never fully warmed up.

Leisure Partner

8/10

Excellent

15 Mar 2025

clive

Hard to find good but reasonably priced food at night

Leisure Partner

10/10

Exceptional

09 Mar 2025

Jill

Nice view, modern decor, clean.

Leisure Family

10/10

Exceptional

06 Mar 2025

Sanjana

One of the best hotels we’ve stayed at! The Lake King room has incredible views, the bathroom was stellar, and the staff was extremely kind and attentive to our needs! Food and drink options were also amazing!

Leisure Friends

10/10

Exceptional

01 Mar 2025

David

Chic and stylish! A view of the lake from a comfortable room.

Leisure

8/10

Excellent

27 Feb 2025

Amrita

Good hotel in quiet area of Queenstown but still close to the action. Limited and cramped paid parking available.

Leisure Partner

2/10

Poor

23 Feb 2025

Micah

Limited parking, Air Con issues in our first room - lady tried her best to transfer and we got a noticeably worse room - no financial contribution - so disappointed as it is apparently 5*

Leisure Partner

10/10

Exceptional

22 Feb 2025

Philip

Excellent hotel with great views.
Terrible, loud music in restaurant

Partner

8/10

Excellent

21 Feb 2025

Douglas

Overall a good stay .. room was just above hotel entrance so noise from buses and taxis annoying but a nice hotel and excellent front office team.

Leisure

10/10

Exceptional

16 Feb 2025

Barry

Staff was excellent, location amazing

Business_and_leisure Family

10/10

Exceptional

15 Feb 2025

Barry

Great location short walk TO EVERYTHING

Business_and_leisure Family

6/10

Pleasant

13 Feb 2025

MOHAMMAD

Property is far from the city center , you need to walk if you don’t have a car

10/10

Exceptional

12 Feb 2025

Sally

Staff all friendly and helpful

Leisure Self

10/10

Exceptional

11 Feb 2025

Kathy

The view was beautiful. staff friendly and helpful.

Leisure Partner

10/10

Exceptional

10 Feb 2025

Rebecca

Fabulous views and modern facilities

10/10

Exceptional

19 Jan 2025

Jeffrey

I had been very jet lagged before arriving here but got a great night’s sleep and finally cut the fog.

Self

10/10

Exceptional

16 Jan 2025

Jordan

Great stay

Leisure Partner

8/10

Excellent

16 Jan 2025

Andrew

Hotel itself, rooms and staff excellent. Parking is however very limited, and currently more challenged by construction/renovation works.

Leisure Partner

10/10

Exceptional

15 Jan 2025

Louise

Location is perfect 10 minute walk to central area with restaurants bars and many tours. The view from our room was beautiful!

Leisure Partner

10/10

Exceptional

12 Jan 2025

Emyr

Only downside is the parking

Leisure Partner

10/10

Exceptional

05 Jan 2025

Shakala

Our Stay Was Incredible!

10/10! From start to finish, our experience at QT Queenstown was absolutely amazing. The staff were attentive and went above and beyond to make our stay unforgettable. The property was clean, and the food was some of the best we had during our trip —truly a delight. Our room was spotless, beautifully designed, and incredibly comfortable. We had such a great time and will definitely stay here again the next time we’re in town! Highly recommend!

Partner

10/10

Exceptional

20 Dec 2024

Ashley

Everything about my stay at the QT was perfect. The view from my remarkable king room was incredible and the staff went above and beyond to make my stay enjoyable. For example, the staff dropped off dessert at my door every night of my stay, which was such a nice touch.

Leisure Self

10/10

Exceptional

18 Dec 2024

Anil

Excellent. Close to town restaurants. Nice lake view.

Leisure Family

10/10

Exceptional

14 Dec 2024

Melanie

Great experience - highly recommend! The property was lovely - the rooms were clean and spacious with plenty of amenities. It was ~10 to 15min walk away from all the shops and restaurants so was quiet for sleeping and very convenient.

Leisure Partner

10/10

Exceptional

04 Dec 2024

Teyoune

Great location, newer facilities

Wonderful

Self

10/10

Exceptional

24 Nov 2024

Ian