Name: Haka House Queenstown Lakefront
Address: 88 90 Lake Esplanade, Queenstown, NZ

8/10

Excellent

11 Jul 2026

Kate

Good location

Family_with_children

8/10

Excellent

22 Jun 2026

Patricia

Love the private room. Nice view of the lake, walking distance from city centre, self-service check-in. I would consider to stay here again.
Only thing to consider would be to coleção rubbish at least once a day because daily clean is not provided.

Partner

10/10

Exceptional

26 Apr 2026

Sarah

Great value. Excellent service.

Friends

10/10

Exceptional

07 Apr 2026

Kara

Very clean and tidy. Great location. Make sure you book parking at the venue as this is not available online.

Friends

10/10

Exceptional

05 Apr 2026

Caitlin

Great room!

4/10

Poor

19 Mar 2026

Rufeng

This is a hostel, not very well noted on the booking, no private washrooms and bath. Shared space line kitchen is pretty greasy every where. Found roach i. The room.

8/10

Excellent

17 Mar 2026

Karen

Great stay, but the road was very noisy

Partner

10/10

Exceptional

16 Mar 2026

Todd

Great location . . Good people.

Self

10/10

Exceptional

15 Mar 2026

Todd

Awesome place - the sheets should be changed after the 3rd night.

10/10

Exceptional

09 Mar 2026

Todd

Great place

6/10

Pleasant

07 Mar 2026

Susan

Twin room was very small. No room to open suitcase. Good location. Noisy at night with people coming and going all night. Advertised luggage storage but no mention of $15/night per item charge.

Partner

4/10

Poor

06 Mar 2026

Susan

Good location. Twin room very small, no room to open suitcase. Very noisy overnight with people coming and going. Disappointed to be charge $15 per night for luggage storage. This should be mentioned we advertising luggage storage that a surcharge applies.

Partner

10/10

Exceptional

04 Mar 2026

Todd

Great place

6/10

Pleasant

26 Feb 2026

Michael

I'm the day of my check in my ride canceled so i needed to go by bus to Queenstown.
I was concerned that i might get there after 8pm.
I tried 4 times to call between 8am-8pm and every time the call went unanswered.
Twice i left a voice mail (as suggested) asking to be called back. I was not called.
When i got to the reception (before 8pm) it was unmanned and i had to call a number. I called and the young female who answered was short with me when i said i wanted to check in. Obviously I had interrupted her dinner despite it being 30mins before reception closed.
The check in was mechanically fine but didn't leave me inspired to visit again or to recommend HHQL.
I'm not asking for much. Just a little courtesy.

Self

10/10

Exceptional

20 Feb 2026

P

Mon seul bémol n'est pas leur faute. L'offre et la demande, c'était le nouvel an chinoi$. J'ai payé plus de 5 fois le montant habituel.

Self

10/10

Exceptional

16 Feb 2026

Amy

Tidy and modern hostel, all required facilities. Great showers!

6/10

Pleasant

11 Feb 2026

Kara

Room was ok. Loud music at patio along with being on a busy street. No elevator until going up first flight of stairs. Will look for other options for Queenstown next time.

Leisure Partner

2/10

Poor

06 Feb 2026

Susan

This is a youth hostel. NOT a hotel.
The photos made it look nice. It isn't, particularly.
It was a holiday weekend (...to be avoided if possible) and everything was expensive in Queenstown, which is probably why i booked a private room here (which unfortunately did not have a private bathroom).

Room 30 was on the second floor, and was overheated and there was no fan to use. No fly screens on windows so sandflies can get in.
The noise of the plumbing was extremely loud and pretty relentless. I could hear the guy next door urinate loudly, as if he was next to me, peeing into a tin can.
The room was opposite the 2 toilets, and the 4 showers of which only 2 were working.

The cost of this private room was over $200 NZ dollars. No tea or coffee. No bathroom. No peace and quiet. No climate control. No lift from the ground floor. Banging doors. Banging pipes. Road noise.
If it was cheaper, I wouldn't have had any expectations, but it looks like a nice hotel room on the website and it isn't.

Thankfully I won't ever stay there again. Or any of their other offerings.
\"Flash\"packer, it is not.

Cannot recommend.

8/10

Excellent

28 Jan 2026

Kurumi

Room and shre space are clean!
It was a bit difficult to sleep because loud other person sound and door closed sounds

Leisure Self

10/10

Exceptional

27 Jan 2026

Gillian

The room was great, the washrooms and kitchen were clean and staff was very friendly and on point.

Leisure

10/10

Exceptional

13 Jan 2026

Annie

The 1st Haka House I enjoyed staying at
Staff, lication, washrooms, showers, kitchens etc... all good.

Self

4/10

Poor

12 Jan 2026

John

Queenstown is beautiful but this shouldn't be marketed as a hotel - it's most certainly a hostel. The room was dirty, the sheets were scratchy, the carpet hasn't been shampooed in ages, the shower doesn't drain, the bathroom floor looks like a 1990's McDonalds bathroom. Not what we expected in any way.

6/10

Pleasant

06 Jan 2026

Sobia

staff was good. room was ok

Leisure Self

10/10

Exceptional

04 Jan 2026

Erin

Overall nice spot, nice staff and good location

8/10

Excellent

27 Dec 2025

Altaf Hussain

Great Lake view from the hotel, nice comfortable rooms. Parking was hard to find, the street is always occupied with cars, so if you don’t contact the property early then parking becomes a struggle.

Partner

10/10

Exceptional

20 Nov 2025

Kurt

Stunning lication on the lake

8/10

Excellent

14 Nov 2025

A

Gud

10/10

Exceptional

11 Nov 2025

Shane

Loved our stay, amazing location and comfy beds.

Leisure Family

8/10

Excellent

27 Oct 2025

Kirsty

Nice and warm stay!

10/10

Exceptional

16 Oct 2025

MAKIKO

場所も部屋もスタッフも、本当に満足しています。また機会があれば利用したいです。

Self

10/10

Exceptional

04 Sep 2025

megan

Great location, value for money, super convenient

10/10

Exceptional

23 Aug 2025

alexander

First experience in a hostel and it was great. The staff and Ikene were particularly helpful.

8/10

Excellent

22 Aug 2025

Chun

The place is quite clean, no street noise, convenient for someone who catch bus. But the room is lack of storage, there is no hanger for my jacket and no secure storage for my snowboard board bag, I have to put it underneath the bed. The dryroom need to be more organised with some drying rack, not wirer. Laundry is expensive $6 a wash n $6 for dry.

Leisure Self

10/10

Exceptional

10 Aug 2025

Mark

Great modern hostel on the lakefront a short 5 mins from the centre of queenstown.

Good rooms and clean hot showers. Comfy lounge with pool table.

Parking can be tricky - like most places.

A hot tub or sauna would be a great addition to the hostel a day of skiing!

10/10

Exceptional

14 Jul 2025

Eduardo Arnulfo III

All good

Leisure Friends

10/10

Exceptional

16 Jun 2025

Martha

They asked for my credit card in case any additional charges came up during my stay. However, there were no towels or hair dryer provided, and I was placed in a room with two male guests.

Leisure Self

10/10

Exceptional

02 May 2025

Monaliza

The good thing in this property, easy to find ,near to places such as restaurant, parks and the view is excellent!

Leisure Friends

10/10

Exceptional

16 Apr 2025

Deepak

Best

Business

10/10

Exceptional

13 Apr 2025

MARK

Nice staff

10/10

Exceptional

30 Mar 2025

Deepak

Alwys good….

Business Self

10/10

Exceptional

22 Mar 2025

Henriette

Great place to stay, clean and a well equipped kitchen. Nice staff and fine location

Self

10/10

Exceptional

16 Mar 2025

Jayananth

Good

Leisure Self

10/10

Exceptional

27 Feb 2025

Michael

A little pricy

Leisure Family

8/10

Excellent

19 Jan 2025

Verified traveler

Loved the staff, not so much some of the guests

I have had the opportunity of staying at this Haka House a few times and the staff is always so kind and helpful. The cleanliness is almost impeccable. I must say I did not enjoy my stay in a mixed 8 people dorm as much as the female 4 or mixed 4 or even the 2 person dorm because of the unbelievable lack of respect of so many people concerning night time noise, odours, lack of hygiene, having the sound and notifications on their phones loud all evening and night long. You’d think it was common sense… not for everyone! I would never reserve a 8 person dorm again, I’d rather pay more to have a better chance of having considerate people in my room, especially for long stays. I know this is a guest problem and not at all Haka House’s fault but keep in mind when choosing your room.

Self

10/10

Exceptional

07 Jan 2025

Jiayi

Beyond expectation

Leisure Self

8/10

Excellent

02 Jan 2025

Ikshu

The property itself is decent, but I would highly recommend to book atleast 3 months in advance if planning to go to Queenstown. The highlight of this property is the location, its top notch, you get the beautiful lake view and all the activity decks are just on the 5-10 mins of walking distance away and bus stop is just next to the property. So, location wise 10/10

Leisure Self

10/10

Exceptional

26 Dec 2024

Julie-Ann

Best hostel in New Zealand

This is my second time stating here (4 bunk room and 2 bunk room) and I am always very happy with my stay. The rooms are vacuumed everyday, garbage picked up everyday as well, the bathrooms and kitchen are maintained regularly which makes for a comfortable stay. I like the that there are charging ports in every bed as well as curtains for privacy. The only things that I could say were a little less positive was my check in, no one was at the front desk as it was late, the self check in did not find my reservation and I did not have a phone so I could not call the night number so I had to wait quite a while to find someone who could lend me their phone. The second thing is that the laundry went up by 2$ since 9 months ago which I think is an unnecessary raise but I can still understand.

Self

10/10

Exceptional

02 Dec 2024

Eva

Highly recommend

This is my second time in Haka House Lakefront Queenstown. It’s always a good experience. I stayed in a 4 bed ensuite toilet. The place is very clean and new. Bed is comfortable. They do have a huge kitchen where you can also food with complete kitchen stuff. There is a locker too but you have to provide your own lock. People are so nice and the environment is really friendly. I highly recommend.

Self

4/10

Poor

13 Nov 2024

Bryan

Room was hot and opening the window meant too much noise to sleep.

Bathroom trash needs emptied more regularly

Leisure Friends

8/10

Excellent

02 Nov 2024

Daanesh

You can’t spell Haka without AK!

AK was the best host and made the stay in Queenstown a joy with his warmth and great suggestions. Property is a pleasant and scenic walk from town yet tranquil - a great balance between the scenery and the scene in this royal town.

Friends_and_family Family