Name: Radisson Blu Hotel, Lisbon
Address: Avenida Marechal Craveiro Lopes, 390, Lisboa, 1749-009, PT

10/10

Exceptional

28 Jul 2026

David

all great and satisfying experiences

10/10

Exceptional

27 Jul 2026

Lorena

We had a wonderful stay at this hotel, but what truly made our experience unforgettable was the kindness and care of the staff. During our vacation, my son developed a severe earache in the middle of the night. The team immediately stepped in to help us find medication and made sure we had everything we needed. As a mom traveling with two kids, that level of compassion meant the world to me.

8/10

Excellent

26 Jul 2026

Rami

The cleanliness was very good,
but the hotel was not well maintained. The hair dryer was broken, and the air conditioning was very noisy. However, the value for money was very good.

10/10

Exceptional

26 Jul 2026

Caitlin

Great hotel! Location is awesome for the airport and also minutes away from the subway station. A quick 15 ride right into downtown Lisbon. Tons of parking located right outside of the hotel, the hotel doesn’t own the parking. Cost max 4.40 Euro a day, free on Saturday and Sunday.

8/10

Excellent

25 Jul 2026

Daniel

Bra läge nära flygplatsen och stan

10/10

Exceptional

24 Jul 2026

Nicolas

N/A

10/10

Exceptional

21 Jul 2026

richard

Staff very helpful with tourist sites in Lisbon. They helped with several features in hotel room we weren’t familiar with. They even let us stay longer due to delayed flight. Everything awesome.

Partner

4/10

Poor

20 Jul 2026

Sophia

Hotel has a werid smell. In the morning hotel staff was so loud this was around 6:30ish we had got in super late from our flight.!

8/10

Excellent

19 Jul 2026

Nicolas

N/A

Family_with_children

10/10

Exceptional

19 Jul 2026

Jemu

It was just as described :)

Self

4/10

Poor

19 Jul 2026

elizabeth

We had a leak for two days my suitcase got wet and we told at the front desk but they didn't do anything

Friends

10/10

Exceptional

18 Jul 2026

David Michael

Very good hotel close to airport 5 min drive very convenient and good restaurant

10/10

Exceptional

17 Jul 2026

Patrick

Convenient to the airport.
Breakfast was excellent.
Staff very professional

Partner

6/10

Pleasant

17 Jul 2026

Yu Qing

Great location if you want to close to the airport, only 5 mins drive. Parking is free for weekends. The building exterior is a lot older looking than the pictures. The room overall is good but the chair is not comfortable to sit on, the fabric is dark color so we don't know if it's clean or not. We didn't go to the amenities or the restaurant as we just stayed for one night. I will give 3 of 5 in overall impression.

Family_with_children

10/10

Exceptional

14 Jul 2026

Rachel Arias

Excelente

4/10

Poor

13 Jul 2026

Mohammad

The air conditioning in room doesn't work well. Whole family was warm all night which isnt good for July visit. The drain the the tub doesn't work well either. The staff is ok otherwise. Breakfast was good.

Friends_and_family Family

6/10

Pleasant

12 Jul 2026

Eamonn O'Connor

The air conditioning in the room was barely working and the bed needs replacing. It was old and uncomfortable. The whole property could use a refresh.

Partner

10/10

Exceptional

12 Jul 2026

Donna

Great hotel, centrally located.

6/10

Pleasant

11 Jul 2026

Stella

Basic comfortable stay near the Lisbon airport. The hotel in general feels dated and the rooms are quite dark. But the rooms are generously sized so that was nice. And the hotel is only 5 minutes from the airport. Decent restaurant too. I don’t recommend unless you really need to stay very close to the airport.

Family_with_children

10/10

Exceptional

11 Jul 2026

Helene

Tout était parfait

Family

2/10

Poor

11 Jul 2026

Cem

Hotel is not well maintained.

Business

2/10

Poor

09 Jul 2026

PHEOBE

Unfriendly staff, unwilling if to assist.

Partner

6/10

Pleasant

09 Jul 2026

Yuliya

We only stayed for one night to be close to the airport, to catch an early flight. Very convenient location about 5-10 min from the airport, they provide free shuttle to the airport which was very nice. The hotel is ok, rooms are outdated but beds were comfortable. Breakfast buffet was not that great. The staff were very friendly.

Family_with_children

8/10

Excellent

09 Jul 2026

simon

Propreté des chambres était impeccable.

10/10

Exceptional

06 Jul 2026

Craig

Great lovely staff great hotel

4/10

Poor

05 Jul 2026

Martha

Old property, room AC not working, bathtub not draining, hallway carpets stained and old. Front desk staff was helpful and courteous.

Partner

4/10

Poor

05 Jul 2026

King

This is truly a stay over hotel. Go in knowing that the walls are paper thin and you can hear everything that’s going on in the room beside you. I would consider playing a little bit more to know that you’ll sleep.

Friends

8/10

Excellent

05 Jul 2026

Dominic

Stayed there because it was close to the airport, hotel a little worn down but still ok. Public parking just outside which was free overnight

Family_with_children

10/10

Exceptional

05 Jul 2026

JIANGNAN

Clean and nice

8/10

Excellent

03 Jul 2026

Damyanti

Staff are friendly and helpful. It would be nice if they put two tbags of choice as if there are two of you only one person can have the English Breakfast Tea. Apart from that, recommend staying here.

4/10

Poor

03 Jul 2026

Renata

Needs cleaning and updating.

10/10

Exceptional

02 Jul 2026

Harish

Rooms are bit outdated but everything else including breakfast is great. They also provided airport shuttle which is awesome.

Family

10/10

Exceptional

01 Jul 2026

Verônica

Ótima estadia! Muito bom o hotel.

8/10

Excellent

01 Jul 2026

BRIAN

Good location to airport, easy pick up for taxis and Ubers. Next to nice park to walk in.

While maybe a one off the HVAC in our room was sub par and couldn’t keep the room cool in late June. This is comparison to coolness of the hotel corridors.

Family_with_children

10/10

Exceptional

01 Jul 2026

Ariane

Nous avons apprécié la propreté des chambres et de l’établissement en général, le buffet déjeuner très varié avec des options santé, la possibilité de souper au restaurant de l’hôtel.

Family

6/10

Pleasant

30 Jun 2026

Marilyn

The family room was spacious and clean. We encounteted a problem with Water leaking from the ceiling in the bathroom . It sprayed over mirror. We called someone to check it out, they said its condensation and told us that it was fixed but after he left it started leaking on counter and floor. Since we were there the day/night we decided not to recall them.I loved the fact that they gave us 2 complimentary bottles of water, mabye a couple more would have been nice too since we were 5 in room. The Expedia ad mentioned a gift shop, there was none. There was closed glass casings with watches, and other things but no gift shop or salesperson, a bit disappointed. Also we were in search of the fitness room, not very easy to find. We found it in basement. We opened up a door to find it, no indication on door. Yes there were gym equipment but not a very big one. It had Noone inside and all the way in basement felt very isolating and creepy. There was an indication that we found on the wall that there was a gym but you had to guess which door. More indication needed in my opinion . It still worked for us since it was just 1 day and very convenient because of close proximity to airport but I would not have stayed longer in these conditions not for the price we paid.

10/10

Exceptional

30 Jun 2026

SEBASTIAO

Foi tudo muito bom. Quarto limpo e espaçoso, restaurante ótimo.
Atendimento incrível.

8/10

Excellent

29 Jun 2026

Mario

I love that it was walking distance to the metro. Didn't like but much public transportation to the airport

Family_with_children

8/10

Excellent

29 Jun 2026

Laura

lovely room wonderful bathtub

Self

10/10

Exceptional

29 Jun 2026

Bruno

Clean room great staff good for a quick rest

Friends_and_family Family

4/10

Poor

29 Jun 2026

Elias

Staff was nice however like all other reviews, the AC was just terrible.

Partner

10/10

Exceptional

28 Jun 2026

Gerald

Staff and breakfast was great. Close to airport.

Partner

10/10

Exceptional

26 Jun 2026

Shaik

Amazing stat

Family

6/10

Pleasant

25 Jun 2026

Cohen

Hotel was fine. Needed to stay somewhere close to the airport but their shuttle did not run early enough to be useful.

Family_with_children

10/10

Exceptional

24 Jun 2026

ronald

Silky smooth check in. We were early and just wanted to store luggage. Front desk and luggage team excellent. No problem!! Went into town. Back later and all prepared. Room was very nice as expected. While hotel is on a main road, could barely hear the traffic.
Breakfast in the morning was impressive. Large selection of food- cereal, all hit items might want, waffles, cheese and cold meats, fresh fruit, baked goods, juices, hot drinks, and more. Very happy with the meal. Staff very helpful. Overall a fantastic stay.

Partner

4/10

Poor

24 Jun 2026

Suzanne

Hotel was much more dated than in the photos

Family_with_children

8/10

Excellent

24 Jun 2026

Mario

Air conditioner not that cold.

Family_with_children

10/10

Exceptional

20 Jun 2026

Maïna

Bel hôtel central. Les chambres étaient très propres, tout était à disposition pour profiter d’un beau séjour.

Friends

10/10

Exceptional

20 Jun 2026

Hugo

The hotel is very close to the airport. Tjis can be your hub since drive to the tourist area of the city is short and you don’t want to stay in a hotel there is very noisy and crowded. So it is nice to be out of that area once you visited.
This hotel is one of the few with queen size beds and that has double beds.

Family_with_children

4/10

Poor

18 Jun 2026

Rich

This is a very very tired property. It is very out of date, the furniture is ancient and falling apart, and we had serious plumbing issues with brown shower water (!) in one of our rooms. The staff is helpful and friendly but this place is basically one night roof and bed next to the airport if that’s what you’re looking for.

Friends_and_family Family

2/10

Poor

17 Jun 2026

Amanate

We had a family suite. Absolutely unsanitary washroom. Shower is full of mold. Thankfully we were only there for the night to catch our flight out of Lisbon. The room also has bad air circulation, not all lights work and the toilet doesn’t always flush fully. This hotel needs a major renovation.

Family_with_children

10/10

Exceptional

17 Jun 2026

Myriam Cristina

Recepcionista simpático, acolhedor. Quarto amplo, limpo, silencioso. banheiro ótimo, chuveiro ótimo. Shampoo e sabonete líquido cheirosos.Café da manhã maravilhoso. Precisei iniciar o café um pouquinho mais cedo que o horário de abertura, por causa do meu voo, e o funcionário permitiu. O que foi muito gentil. Gostei muito de tudo, sou cliente habitual há anos.

Friends_and_family Friends

6/10

Pleasant

16 Jun 2026

Marius

Had water coming from the ceiling. Changed rooms to an upgrade, comped breakfast. New room had sinks completely clogged up. Bottom line, this property is falling apart. Staff is great.

Partner

10/10

Exceptional

16 Jun 2026

ANGELA Kelly

Great location a little dated but served the purpose all three rooms

10/10

Exceptional

16 Jun 2026

ASM Zahidul

Very friendly staffs.

4/10

Poor

15 Jun 2026

charee maria

It was night time that I asked the young lady that we did not have the ice bucket in our room, she was not very friendly, no expression of concern from her face and she told us to go to the reception. The lady in the reception told us that \" I do not know why she told you to come to me\"? Those 2 ladies were not very friendly.
Pedro I guess was the name of the guy who helped us with our luggage and he was very helpful and very friendly. He is on his 50's I guess. All in all this guy in oir short stay was very kind and nice.

Family

10/10

Exceptional

12 Jun 2026

Suzanne

The property was very clean and quiet.

Family

2/10

Poor

11 Jun 2026

Julia

Terrible maintance. Old carpets. Ripped wallpapers

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

Brian

Stayed here overnight to be near the airport and was pleasantly surprised by how nice the hotel was. Rooms were spacious and very clean. Friendly staff and free shuttle to the airport. The restaurant at the hotel was great too.

Family_with_children

2/10

Poor

10 Jun 2026

Julia

Old, no maintance. The only good thing was breakfast

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

Priya

Amazing location and wonderful staff

Family_with_children

6/10

Pleasant

09 Jun 2026

Barbara

The room smelled of old furniture, and there was a noise in the ceiling, something like a motor or something very annoying. I had to sleep all night with earplugs in. Apart from that, the staff were lovely. A huge Thank you to Lisinio (hopefully I'm saying their name correctly) from the restaurant, who took our order perfectly and was really nice. Thank you!

Partner

10/10

Exceptional

09 Jun 2026

Steven

Nice hotel for an overnight stay at the airport , good breakfast

Partner

2/10

Poor

09 Jun 2026

Samantha

Absolutely awful experience here. The pictures look nothing like what you actually get. The property is filthy. We were put in a room with black mold all over the shower, a broken couch, one bed the sheets were ripped to the mattress, the other the sheets were stained, and stains all over the walls and the couch was broken. We get moved to another room that one has black mold too. We literally walked around and went to several different rooms (probably about 6) with the front desk workers and every single room had black mold. Told the desk manager all he said was “okay” and “we’re under some renovation” as if renovation has anything to do with a mold and lack of cleanliness.

Family

10/10

Exceptional

08 Jun 2026

Stephen

Nice place to sleep, plus had a very good dinner and great breakfast buffet next morning before a flight. Just 10 mins from LIS, parking out front was free after 7 pm til 9 am, so that was easy. Quiet, clean, comfy beds, friendly staff… and very reasonable prices. Rad Blue is a good go-to chain throughout Europe, can’t go wrong.

Partner

6/10

Pleasant

07 Jun 2026

Antonietta

Carpet very dirty
Washroom door wood is peeling
Floor hallway smell

Partner

10/10

Exceptional

07 Jun 2026

Kevin

Great place to stay and nice relaxing bar too! Close and to get to the metro!

6/10

Pleasant

06 Jun 2026

john

Room is outdated. No accessible outlet. We did not have the body wash, had to call for it. The gentleman that checked us in was very helpful and accommodating. I forgot his name. He is very helpful and friendly. Daily free bottle water is great! Location is convenient flying in and out to and from the airport.

Family

6/10

Pleasant

05 Jun 2026

Sofia

Old property. Stained carpet. Not a good location. Hectic. Construction workers right next to our room. No hot water… wouldn’t repeat the stay at this hotel

Partner

10/10

Exceptional

04 Jun 2026

Omer Manuel

It's not

10/10

Exceptional

03 Jun 2026

Erwen

The staff was very helpful, especially a gentleman at the front desk (Don’t recall his name) but I left my suit jacket in my room (512) and had to get it back before my cruise left. He took the time to get me back to the 5th floor and retrieve it from the housekeeper that found it. Very thankful!

Self

4/10

Poor

02 Jun 2026

chris

Far from

10/10

Exceptional

02 Jun 2026

Melissa

Older hotel that needs an update. Close to the airport. Great bar area. Rooms are big but are dated. Bathroom plumbing and fixtures didn’t work great.

Family

10/10

Exceptional

02 Jun 2026

Miss Victoria

Great hotel - really conveniently located, room was clean and comfortable and the staff were very friendly. The evening buffet was lovely too.

6/10

Pleasant

01 Jun 2026

Todd

Upgraded us to a quieter room but it was not quite ready as they are gradually renovated rooms so they weren’t aware of some of the issues. Example- safe, deadbolt lock and lamp did not work, sewer smell from drain, but John spend a few hours attending to the issues.
We were compensated with a free dinner and then since some of the items could not be rectified, our second night we chose to stay in a different room and it was perfect and quiet. No repair issues.
So my recommendation would be it was lovely and service accommodating but I think they need to check quality control after guests leave to see items arent working or need attention.

Partner

8/10

Excellent

01 Jun 2026

Daniela

Can work a little more on cleaning the floors and air conditioning wasn't the greatest.

Family_with_children

8/10

Excellent

01 Jun 2026

Wallene

The daily buffet breakfast is a nice add-on for your stay if you do a lot of tours and need to get a good start to your day (save on buying food later).
The staff was friendly and helpful with restaurant recommendations. It's near the airport not the city center so we had to take Uber or taxi everywhere.

Friends

8/10

Excellent

31 May 2026

jyoti

Great breakfast , nice room

Family

10/10

Exceptional

30 May 2026

nicholas

The room we had was difficult to control the temperature and remained pretty cold (however I don’t mind, but my gf didn’t like the cold). Otherwise a flawless stay.

Partner

8/10

Excellent

30 May 2026

Peter

Okay

Partner

6/10

Pleasant

29 May 2026

franya

Clean room and bathroom but the AC wasn’t working very well but they did their best to fix it. Hotel carpet is very dirty but the inside of the room is super clean and so is the bathroom

Self

4/10

Poor

29 May 2026

Gillian

The staff were friendly and nice but the hallway and rooms are not in great condition. Our room had a stain on the side of the bed and there was a large tear in the cushion on one of the chairs.

Family_with_children

10/10

Exceptional

29 May 2026

Jorge

Recurring issues with telephones, such as headsets not working. Other than that, a great hotel, with on premise parking, and outstanding service desk personnel.

Self

6/10

Pleasant

29 May 2026

Fazal

In room dining was nonresponsive.

10/10

Exceptional

29 May 2026

Leonard

very nice hotel

Partner

10/10

Exceptional

28 May 2026

Christine

Great staff, clean room, breakfast

Partner

4/10

Poor

27 May 2026

Dantavious

The staff was very friendly and accommodating to the degree that that could be. The rooms were moderately clean. My room and multiple others (whom I travelled with) did not have A/C. And when they did come to fix it, it resulted in a leak. There was construction in the room and area next to my headboard that was extremely loud. It did seem that tried to reserve it to 12-5p though. However, that meant no nap or peace of mind in the room. The breakfast was good and there were plenty of options. I probably would not stay again, but it was not a horrible experience. There are certainly plenty other affordable, quality options.

Business Friends

6/10

Pleasant

27 May 2026

Maurice

It took me 20 mins to check in and there wasn’t a queue. The aged gentleman checking me in seemed to be computer illiterate and he kept making mistakes including not being able to find my reservation. Eventually another younger staff member found it. My air conditioning didn’t work and the bathroom fixtures needed maintenance ( loose toilet seat etc).
Overall not up to normal Radisson standards.

Self

10/10

Exceptional

27 May 2026

Heena Ramesh

Great service with wonderful welcoming people. Great breakfast. Hotel seems to be a little old but great location as you are close to the airport as well as the sort and the stadium where you can enjoy. Only issue the tub in the bathrooms which becomes difficult for people who have knee problems.

Family

4/10

Poor

26 May 2026

Frank Jianbiao

There were cockroaches in the room where we stayed. The carpets were dirty and disgusting. When we complained, they upgraded us to a suite, but the damage had already been done. I couldn’t stop wondering if the new room had cockroaches too. I don’t think we will stay there again.

Partner

4/10

Poor

26 May 2026

Seif

Very disappointing stay. The second we get in, our room smells bad, there’s a dead cockroach and then another one alive in the bathroom. The couch is broken, the room is super old. So much noise in the corridors…. Staff weren’t helpful whatsoever and just said we can speak to the manager when he’s here the next day. I can’t believe this is a 4 star hotel, I would easily give it 2 stars. Even the reception is in such a bad state, not sure how this is the front facing image of Radisson blue.

Partner

8/10

Excellent

26 May 2026

Olav

My room was hot but they came in eventually and did some thing and comped my breakfast thank you!

Partner

6/10

Pleasant

26 May 2026

NISHA

Property was old and a little run down..previous occupied person left lots of rubbish and this wasn't cleaned from room

Family_with_children

10/10

Exceptional

25 May 2026

Mohamed

All good

6/10

Pleasant

24 May 2026

Jennifer

The front staff, service and check in was wonderful. Very helpful and took our bags upstairs. Awesome. They had coffee and a few snacks in the morning before our early flight. We stayed here because of the close proximity to the airport. However , The hotel is in dire need of upgrades and some TLC. The carpet in the way to our room is stained with water and musty in the hall. The toilets would not flush and yes there was a cockroach in our room. The panels in the hall were open and we could see the water pipes that may be causing the issue there. Never have I had all this in one stay and am pretty easy to please.

Family

8/10

Excellent

22 May 2026

JAVIER

The buffet menu at the hotel was not very clear explained

Partner

6/10

Pleasant

21 May 2026

David

The hotel and amenities were fine. The staff at the front desk and the concierge were just a little rude. I’d say they did their job - but were not at all friendly.

8/10

Excellent

21 May 2026

William

The room was a good size and very quiet. It was clean and had everything we needed. Ice was available from the bar.The fridge was small but we just set a few of their items on the counter.
Overall a good location clise enough to the airport.

Partner

6/10

Pleasant

20 May 2026

Cynthia

The property was close to the Lisbon airport, had shuttle services, and a nice restaurant. The staff were also nice and attentive.

The problems are the property itself is older and run down. They need to do some remodeling in the corridors of the rooms; new carpeting and new paint would improve the look and feel of the hotel. This could be extended into the elevators and somewhat into the rooms. I actually felt the rooms were nicer than the corridors.

Family

4/10

Poor

18 May 2026

Leesha

Front desk attendant was helpful but the man who stands next to the information desk was very rude. I work in the hospitality business and that behavior is not acceptable. I would not be inclined to recommend the hotel.

Partner