Name: Letoh San Sebastián
Address: Matia, 18, San Sebastian, 20008, ES

10/10

Exceptional

28 Jul 2026

Elaine

Good value and staff extremely helpful

8/10

Excellent

22 Jul 2026

Melissa

Staff are very helpful in spite of late hours
Room is clean

Friends_and_family Family

8/10

Excellent

19 Jul 2026

Darrin

Perfect area, very nice staff, knowledgeable/informative staff. Never did fix my a/c or tv.

Self

10/10

Exceptional

17 Jul 2026

Michael

Great staff and location. Clean room with a nice balcony. Quick walk to beach. Nearby bus stop that goes to old town.

Self

10/10

Exceptional

16 Jul 2026

Stacy

The staff were very friendly! I loved the breakfast option for a pastry and a coffee. It was delicious and inexpensive.

Self

10/10

Exceptional

13 Jul 2026

FRANK

Letoh Letoh is located one street from the beach and allows easy access to the Marina and the Old Town. The staff provided a discounted parking priviledge to a garage within a 5 minute walk. Great location, wonderful room. Staff was very friendly and helpful from the very first moment that we arrived.

Family

10/10

Exceptional

13 Jul 2026

christina

Staff was super helpful especially the morning to afternoon desk person. I am ashamed I didn't get her name. She was always helpful and lovely. The location is great. Many cafes and bars, and markets near. Closest walk to the beach. The balcony overlooking the street was great. We would hang our wet clothes out, and just take a peek at the day in the morning. So awesome. The rooms are doable, just very cozy with glass showers inside the room. Cleaning service was quick and nice. There was no breakfast but it is attached to a coffee house with bites to eat. So many place to grab a bite right outside the door. I would stay there again. Felt very comfortable and safe here for the week.

10/10

Exceptional

13 Jul 2026

Joe

Perfect spot in the city!

Partner

10/10

Exceptional

09 Jul 2026

Fraser

A great hotel with amazing staff close to the beach. Good cafe in the hotel and a fantastic bakery/cafe across the road. Mexican restaurant ( la mera, mera ) straight up from the hotel was exceptional.

Friends_and_family Family

8/10

Excellent

23 Jun 2026

Lauren

Nice stay. Standards double room was a bit smaller than I thought, but it was still fine. Although the glass walls for the toilet area were less than desirable. Check in was at 2pm, but we weren’t able to get into our room until after 3:30pm.

Partner

8/10

Excellent

16 Jun 2026

Ty

The room was small but efficiently designed. The balcony was fantastic and really made the room feel much larger. Without it, the room would have felt quite cramped.

A few details could be improved. There was no bottle opener in the room and no phone to call the front desk, so we had to get one from the coffee shop in the hotel.

The biggest disappointment was parking. Expedia indicated parking was available, but when we arrived at check-in time, no parking was available at the hotel. Because the hotel is located on a busy street with no convenient drop-off area, we ended up parking about half a mile away and walking our luggage to the hotel.

Partner

10/10

Exceptional

15 Jun 2026

Ken

Everything was good except the property hasn't emailed a receipt to me yet.

10/10

Exceptional

13 Jun 2026

Karen

The location is great! Walkable to the beach and to lots of bars and restaurants. The front desk staff was very helpful in getting my bus ticket to Bilbao on-line and arranging taxis. The coffee shop next door has great coffee, but they don't open until 8:00am.

Self

8/10

Excellent

04 Jun 2026

Allison

We stayed 2 nights in San Sebastián and Letoh Letoh was the perfect hotel for us. We had a room with a private balcony which provided us with lots of space. There were numerous cafes and restaurants in the area and very close to the beach.

Partner

10/10

Exceptional

23 May 2026

Todd

A little gem near Ondaterra beach. Staff really helpful

Friends

10/10

Exceptional

22 May 2026

Elizabeth

Nice room for 2 people.. could use a bit more closet storage..

Location is great, 5 min walk to the beach, lots of restaurants and food markets near the hotel.

Partner

8/10

Excellent

19 May 2026

Danielle

Bien

10/10

Exceptional

31 Mar 2026

Juncal

Además de las condiciones estupendas del hotel , su ubicación es inmejorable junto a la playa de Ondarreta y calle Matia llena de comercios y bares

10/10

Exceptional

23 Mar 2026

Howard

Very happy with my stay here, so much so that i extended by a few days. Staff/front desk particularly excellent and very helpful. Thank you.

Partner

8/10

Excellent

23 Feb 2026

Gary

Clean and tidy, helpful staff

Partner

6/10

Pleasant

15 Jan 2026

Tomas

The room is very small, with a glass door to the bathroom and the sink was not in the bathroom, instead beside the bed. A huge terrace which was beautiful, but only one chair..?

One evening we came back to the room and the door was open, after the cleaners. This is a huge mistake, and the response was ”huge apologies”, nothing else.
We also had the late check-out, and the staff came 2 hours before that to ask why we were still in the room.

Overall poor experience.

Leisure Partner

10/10

Exceptional

14 Jan 2026

Nathan

Great location with coffee shop attached

10/10

Exceptional

19 Dec 2025

Tayler

Great stay! Quiet area close to beach and old town walkable. Loved out stay.

Leisure Partner

10/10

Exceptional

02 Nov 2025

Dorian

Clean room in a great location. Many bakeries and bars in the vicinity and a short walk to the beach

Partner

8/10

Excellent

14 Oct 2025

Tom

Clean room, helpful staff and well located.

The En-Suite does have glass walls, which was a bit of a shock when we arrived and worth bearing in mind.

Partner

8/10

Excellent

11 Oct 2025

Jane

Nice city hitel

Lovely hotel with nice rooms

Partner

10/10

Exceptional

01 Oct 2025

Fong

Good place to stay for two adults for a long weekend in a nice neighbourhood, nice walk along the beach to and from old town and Centro. Room was clean, only had sheer curtains but surprisingly it was dark enough to sleep as room was facing the back! Staff were friendly and helpful, we had a pleasant stay.

10/10

Exceptional

28 Sep 2025

Alexander

Ideal location, clean, friendly staff

10/10

Exceptional

12 Sep 2025

Lisa

Had a lovely shortbreak, good location

Leisure Partner

10/10

Exceptional

23 Jul 2025

Louis

Excellent location

Leisure

6/10

Pleasant

16 Jul 2025

Guy

You need to read this before booking

We had 4 days in a standard room and 4 days in a deluxe so will review both. Review comments are made in the context of paying more than £2000 for 8 days. With that price comes an expectation level.

The standard double room was awful, first impression stepping in was how dark it was (small and dark brown walls) then as we came to unpack we found there was basically no storage , one small hanging rails and one shelf, no drawers , cupboards or anything else . No tea or coffee making facilities , no mini bar, no bottled water, and a bathroom which was basically a toilet and shower behind a glass screen with close to zero privacy . Not worth half what we paid!
We upgraded to a deluxe room after 4 nights , it was a little better. Still very little clothes storage , still not much privacy in the bathroom , but brighter and bigger. Tea and coffee facilities were there but only instant decaffeinated.
The location is great, right close to the beach and plentiful buses . Walkable to the city centre too. Staff were generally friendly, the bar next door was great

But at the price so so much disappointed.in the room , it's just priced at a level that it doesn't meet.

I simply can't understand the high ratings .

Partner

10/10

Exceptional

10 Jul 2025

Steven

Nice hotel and good location

Warm welcome to the hotel, with a nice coffee shop and wine bar on the ground floor.

The hotel was well maintained, and always smelt fresh. Room service was around everyday, would have like a door sign to indicate when we wanted room service or were happy without, and also the shower leaked under the door, but otherwise, we enjoyed the stay.

Partner

10/10

Exceptional

02 Jul 2025

Arbenita

Lovely hotel in a very nice location. Away from the old town but nice neighbourhood which js very close to the beach and only 10 minutes walk to the funicular which takes you to Mount Igueldo. Lots of shops and cafes around and also made me feel safe all the time. The hotel also has an on site coffee shop and bar-restaurant which is very convenient.

Room was clean and nicely decorated though the bathroom was a little small. I was given one of the rooms with a balcony which I appreciated and it allowed me to get a wonderful view of the local neighbourhood celebrating the summer solstice with a bonfire and music. It was quite noisy but also a highlight of my trip!

Staff were incredibly friendly and I would definitely stay here again.

Leisure Friends

8/10

Excellent

02 Jul 2025

Linda

Great hotel, very comfortable, close to beach and able to walk into old town. There were plenty of places to eat and drink in surrounding area.

Leisure Partner

10/10

Exceptional

27 Jun 2025

Megan

Great terrace in good location

Good location on the other side of the beach from San Sebastián old town which was just a short cycle away.
Terrace was beautiful and really made the room. Bed was comfy and the room was clean.

Partner

10/10

Exceptional

25 Jun 2025

Mark

Brilliant stay in San Sebastián

Pre-stay the hotel contacted me a few times to make sure I had all the information I needed to make arrival seamless.

On arrival, check in was quick and friendly. The room was compact but very clean and well appointed. I was fortunate to have a huge balcony and on my second day the staff had left a little sweet treat in my room.

Location was 5 minutes from the beach and it had everything I needed. I was very impressed and would highly recommend!

Self

10/10

Exceptional

24 Jun 2025

Alejandro José

Very nice

Leisure Partner

10/10

Exceptional

01 Jun 2025

Holly

Great stay, clean room and beautiful balcony, friendly and helpful staff

Leisure Partner

8/10

Excellent

27 May 2025

Howard

.

Leisure

10/10

Exceptional

25 May 2025

Richard

Nice hotel and friendly staff

Really nice stay at this hotel, after trying to find a place that was a little outside the old town. This was perfect and gave us a nice walk along the bay to get into the town each day. Also some really nice bars and cafes close to the hotel worth exploring then if going for a food inspired break.

Partner

10/10

Exceptional

24 May 2025

Mariana de Almeida

Great hotel!

Leisure Self

10/10

Exceptional

11 May 2025

Joel

Great !

10/10

Exceptional

03 May 2025

joseph

A great journey

I was a great place to sleep in everything needed is available and the location was suitable for me

Self

10/10

Exceptional

08 Apr 2025

Shoji

Not closed to old town but quiet & clean place.

Leisure Self

10/10

Exceptional

05 Apr 2025

Thomas

Beautiful property. Highly recommended :)

Leisure Family

10/10

Exceptional

29 Mar 2025

Dawn

Really lovely staff, thank you.

Leisure Self

10/10

Exceptional

26 Mar 2025

Yesenia

It was very clean, beautiful and easy to check in. The location was quite good with it being next to ondaretta beach, movie theatre and delicious restaurants. The decor and space was the nicest place I had been to.

Leisure Friends

10/10

Exceptional

09 Mar 2025

Stokely Blake

Our stay was amazing, highly recommend

Leisure Family

8/10

Excellent

29 Jan 2025

gary

Super San Sebastián

Nice clean hotel 30 mins walk from old town but great bus service 5mins. Quite noisy in rooms facing the street and no parking nearby but reasonably priced, we loved it and will return soon. G&B

Partner

4/10

Poor

19 Oct 2024

Robert

Not good. No coffee in room, no phone, exorbitant price, very small room.

Partner

10/10

Exceptional

11 Oct 2024

CECILIA

Great location

10/10

Exceptional

09 Oct 2024

NOELEEN

Pleasant stay, great location beside beach and lovely walk into old town along promenade
Room very comfortable and well designed only downfall was reception area very limited seating for guests as area was mainly occupied by people long term on computers

Leisure Partner

8/10

Excellent

30 Sep 2024

David

No parking.

Leisure

10/10

Exceptional

29 Sep 2024

Sergey

Great location close to everything. Everything was great but elevator was making whistle sound that you could hear at night.

Leisure Partner

10/10

Exceptional

22 Sep 2024

Harlan

Excellent hotel with easy access to Antiguo main area, 3-5 minute walk to the Onderatta beach. 25 min walk to Old Town. Highly accessible to bus. High value for the price. Would stay again!

Leisure Self

8/10

Excellent

22 Sep 2024

David

During my recent stay, I was impressed by the excellent service provided by the hotel staff, who handled all our requests promptly and efficiently. However, I found the room to be less than desirable.

Firstly, the absence of a refrigerator and microwave was inconvenient. Additionally, the lack of a kettle or coffee maker was a missed opportunity for enhancing guest comfort.

The bathroom setup was particularly problematic. It was not fully enclosed, featuring only a glass separator, which led to a distinct lack of privacy. I could see and hear everything, making it uncomfortable for toileting.

On a positive note, the bed was comfortable, and the TV was excellent. The sink was located in the bedroom and not separated by glass, which was an unusual design choice but did provide ample counter space for our amenities. The room itself was spacious enough to accommodate various types of luggage.

Considering these factors, I would likely choose not to stay here again during my next visit to the area. While the staff were outstanding, the room's layout and amenities did not meet my expectations.

Leisure Family

6/10

Pleasant

18 Aug 2024

Verified traveler

san sebastian

the room was extremely small( the “balcony” fits one person standing- we asked for a second chair as there was only one in the room and the sink was directly next to the bed- the bathroom was see through glass - no privacy - the hotel is near the beach and located great

Friends_and_family Friends

8/10

Excellent

11 Aug 2024

Alfredo

Fanstastic Hotel. Highly recommended.

Wonderful, modern and comfortable place within walking distance of Ondarreta Beach. Everything was awesome. The only caveat was that our shower would leak into the room. Likely a drain design flaw. It wasn’t a big deal. Otherwise, the place and service was excellent.

Partner

2/10

Poor

08 Aug 2024

Nicholas

We travelled for one month through France and Spain, staying at hotels. This was by far the worst hotel. The price of the rooms is extortionate - we had a double room (upgraded to 15 square meters) and it was so badly laid out we could barely move - only one person can squeeze around at one time. The bed was so small and cramped we couldn't lie flat because it was wedged between two walls. One person had to climb over the other to get out. The toilet walls are glass so you can see someone on the toilet - the door handle is a hole! There is no breakfast and no coffee/tea in the room. The safe in the room is too small for anything bigger than a small iPad. The room and reception smelled rather bad. The description of the room on the site is completely misleading. The staff is not very experienced and don't expect much help with anything. This hotel is not worthy of more than a one star rating.

Leisure Family

10/10

Exceptional

26 Jul 2024

Anthony

It was so pleasant here. I stayed for three weeks and they were so hospitable. The area is perfect — you’re across the street from the La concha beach. I’ll come back.

Business_and_leisure Family

2/10

Poor

23 Jul 2024

Verified traveler

Expensive for what you get... There is no lobby, no amenities at all (room service, coffee maker, tea pot, clean towels, etc.), room is tiny (legit couldn't even unpack). It would be a fine place for 200 euros a night, not 600...

Partner

10/10

Exceptional

29 Jun 2024

Nicholas

The balcony room had a great view. The shower was great and so was bed. Good Internet as well.

Leisure Partner

10/10

Exceptional

28 Jun 2024

Chris

Fab hotel amazing staff

Great hotel, boutique vibe without silly bar prices(1 beer & a good glass of red for less than 4 euro) fab location, everything is totally walkable in San Sebastián, bars/eatery’s on your doorstep.
Biggest shout out is to the amazing helpful staff, particularly Ibai and Sandra, absolutely nothing was too much trouble. when we realised we’d left our passports at previous hotel 🙈these guys went above & beyond to help us out. They were absolute stars! And I watched as they made everyone feel welcome. Bravo! 👏👏💕

Partner

10/10

Exceptional

28 Jun 2024

Robert

room was modern and comfortable good balcony but room slightly small, excellent and helpful staff great bus service

Leisure Partner

4/10

Poor

22 Jun 2024

SARA

The shower run all over the room and they didn’t fix it. Just one of the staff members was friendly.

Leisure Friends

6/10

Pleasant

16 Jun 2024

Antonia Catherine

The bed was noisy, squeaky and not comfortable. The TV position was difficult to manoeuvre around and you kept knocking it. And there was a lack of hooks.

Leisure Partner

10/10

Exceptional

11 Jun 2024

Adam

Great place to stay in San Sebastian, near the quieter Ondarretta beach. Easy walk to all the sights and sounds. Bar and coffeeshop downstairs both quality and well-priced. Noisy at night, but I have to imagine that's impossible to escape throughout the city.

Leisure Partner

10/10

Exceptional

31 May 2024

Pier

A+++ and good location

Business

10/10

Exceptional

29 May 2024

yaron

Great ambience location and service

10/10

Exceptional

23 May 2024

Malcolm

Nice bar, too

Leisure Family

10/10

Exceptional

17 May 2024

Anya Rani

Had an amazing stay, great location,lush rooms, will be back for sure

Leisure Self

10/10

Exceptional

16 May 2024

Adam

Really hate being made to write reviews. See stars and other items.

8/10

Excellent

14 May 2024

Laura

Great for quick stay

Clean and nice. Small room but comfortable. Parking is 1k away for 10 euro but you can park in front and leave bags so fairly easy by European standards. A little off beaten path but plenty of nearby shops and restaurants and close to concha beach. Great wine shop downstairs.

Partner

10/10

Exceptional

02 May 2024

Ambrosio

The front desk staff was very helpful.

Leisure Self

8/10

Excellent

20 Apr 2024

Julia

A nice option

A lovely hotel, close to the beach and a half an hour walk to the city (15 minute bike). There is a taxi rank and a bike rack a couple of minutes away. Lovely coffee shop within hotel plus a bakery opposite and a supermarket round the corner.

Overall small but comfy rooms. Only nuisances were lack of space to dry towels, no dustbin in room (just bathroom) and the clear box that is the bathroom (minimal privacy when on the loo).

Partner

10/10

Exceptional

16 Apr 2024

Bailey

Very stylish and well equipped hotel in an excellent location. Well positioned close to the beach and a nice walk to the old town. I would definitely return.

Leisure Partner

10/10

Exceptional

08 Apr 2024

Margit

Best place to stay in San Sebastian. Don’t look any further.

Self

10/10

Exceptional

10 Mar 2024

Joel

Great little hotel, fantastic location.

Leisure Self

8/10

Excellent

31 Oct 2023

Lorenzo

The design of hotel.

Leisure Friends

6/10

Pleasant

18 Sep 2023

Hiroko

Nice designed and clean hotel, however it lacks of eye for details. First of all, every time I had shower, the water run out of shower unit and made the bath mat soaking wet, therefore can’t use it for next shower, had to ask staff to give a extra bath mat. Then, aircon didn’t work on the second day and told staff upon check out, then I was told it is because I had a window open. How would I know this when you don’t provide the house rules? (And no phone to the front desk, I couldn’t be bothered going down just for this) considering the price I paid, I would have a bit more thorough service.

Leisure Self

10/10

Exceptional

17 Sep 2023

Leo

Great newly completed hotel. Room was great though there were some downsides (minor) bad smell when we checked into the room which cleared pretty quickly but returned on the last night. Secondly the bathrooms are not particularly private to the main bedroom, the hotel have tried to sort this with mirrored film on the door but not on the rest of the glass walls….like the design but not good if your a private bathroom user!!

Leisure Partner

8/10

Excellent

26 Jul 2026

Michael

Trevlig personal, bra läge och fint hotell överlag. Gillar dock inte ha toaletten lyhörd och mitt i rummet. Dessutom kunde duschen varit bättre rengjord.

10/10

Exceptional

22 Jul 2026

Barbara

Really nice hotel in the center of San Sebastián, close to the beach.

6/10

Pleasant

22 Jul 2026

Verified traveler

Rooms somewhat dirty due to sloppy cleaning. Staff ignorant. Pretty expensive. Strange smell in the rooom. We would consider other hotels next time

Partner

10/10

Exceptional

14 Jul 2026

Cristina

Todo genial!! Las chicas de la recepción malísimas, el olor al entrar al hotel era súper envolvente, la habitación muy bien igual el baño demasiado integrado, la cama cómodo sima… Nos gustó mucho también la ubicación a una calle de Ondarreta. Volveremos seguro!!!

Partner

10/10

Exceptional

01 Jul 2026

Tinna

Väldigt fint hotell i trevliga kvarter med gångavstånd till både havet och gamla staden. Rekommenderas!

6/10

Pleasant

15 Jun 2026

Yee Tak

The room is very very dark with minimal lighting. No kettle in room, water is not replenished the next stay.

Partner

10/10

Exceptional

09 Jun 2026

David

Muy cómodo, limpio, y seguro

Partner

10/10

Exceptional

19 May 2026

Mine

Temiz ve güzel dizayn edilmiş oda

8/10

Excellent

18 May 2026

Julia

Vi saknade kyl och exempelvis kaffe/te, body lotion, conditioner, skohorn. Med tanke på priset borde dessa saker finnas och vara inkluderat. Vi saknade även en del hyllor att ställa saker på då vi bodde två nätter. Sängen var skön, stor terass och trevlig och behjälplig personal.

Partner

2/10

Poor

07 May 2026

Milagros

**

10/10

Exceptional

22 Apr 2026

Enno

Er is geen ontbijt. Wel koffie, maar die is pas vanaf acht uur smorgens open. Tegenover kun je voor de helft van de prijs goede koffie kopen.
Kamer is erg goed ingedeeld en daarmee ruimer dan je zou denken. Douche is lekker, bed is comfi

Self

10/10

Exceptional

12 Apr 2026

Carmen Herminia

Excellent

Self

10/10

Exceptional

08 Apr 2026

SILVIA N

Muy lindo el hotel, excelente atención
Muy bien ubicado para conocer Santander y con muchas opciones para desayunar y cenar en la zona

Partner

6/10

Pleasant

30 Mar 2026

Benoit

La chambre est bien mais il faisait froid. Le chauffage se coupait la nuit. Et beaucoup de nuissance sonnorent à l'exterieur aussi bien le Samedi soir que le Dimanche. Et le pire a été le Lundi matin, ou les livreurs de Fut de biere faisant rouler les futs sur la route...

Partner

10/10

Exceptional

22 Mar 2026

rabire

Parking assez loin a pied si vous des bagages moi jai du prendre un taxi du parking a hotel apres tarif de 10euro pour 24 heure donc pas tres cher par rapport o tarif normal !!! Sinon hotel top et a 5 min a pied de la playa concha

10/10

Exceptional

11 Mar 2026

Rosa

Habitación súper limpia. Personal muy amable. Localizado excelente

Partner

10/10

Exceptional

05 Mar 2026

Mathilde

Chambre très propre et fonctionnelle

Partner

10/10

Exceptional

04 Feb 2026

Loren

Fenomenal — te lo dejo redactado como reseña lista para enviar o publicar:

El hotel está genial. La atención en recepción es de matrícula de honor. Cuando llegamos nos atendió Nerea, una recepcionista excepcional, muy amable y profesional. Al día siguiente, en la salida, había otras dos chicas y también nos atendieron muy bien.

Las habitaciones no son muy grandes, pero son bonitas, cómodas y tienen todo lo necesario para la estancia.

La ubicación es muy buena

Leisure Partner

8/10

Excellent

23 Jan 2026

Rosalba

Si la habitación buena y limpia solo hace falta una nevera pequeña en la habitación es muy importante .

Leisure Partner