Koisi Hostel

Spain , Guipuzcoa - San Sebastian
SAN SEBASTIAN, Paseo De Heriz 38 Barrio Del Antiguo
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75 reviews shown

10/10

Exceptional

19 Sep 2025

DARREN

Great hotel, very clean and great value for money. Also had dogs and they provided dog beds and bowls etc.

Partner

8/10

Excellent

10 Aug 2025

Christine

this is a shared albergue. the people where weren't pilgrims were not concerned with noise level for others sleeping

Leisure Self

10/10

Exceptional

23 Jul 2024

Florence

Family of 4. Stayed 1 night in a family room with private bathroom and it was perfect, even better than we thought. Very well located 10 min walk to the beach and 5 min walk to bus station to go to the city center. Would definitely recommend.

Leisure Family

4/10

Poor

06 Jun 2024

Kristy

The hostel had a privacy data leak and was used in a phishing scam. When I asked for a refund since I didn't trust them after my data was leaked, they refused. I booked a different hotel. Be careful booking with them.

Leisure Self

2/10

Poor

10 Oct 2023

Carlos

We booked a complete room for 4 adults, immediately checked with hotel to make sure we had a private bathroom since we were traveling with my elderly parents, a private bathroom was all we cared about, they confirmed that the bathroom was inside but when checking in later that night, the bathroom was shared with other rooms and when we called to complain about it, they just said that the case was being reviewed but didn't answer until 72 hours later and they denied our claim. Not going back there and not recommending it to anyone with a family.

Leisure Family

6/10

Pleasant

11 Sep 2023

Sara

A terrible check in process for anyone on the go

We were a group of 8 traveling together and walking the camino del Norte. This is on the other side of San Sebastián so added several km to an already long hike...in addition the check in process is the worst I've ever experienced. It took us 2 hours + as there is no person at the front desk to help. I was literally standing at an intercom with 7 others waiting for almost 2 hours! there has to be a more accessible way for those on the go to not have to enter every person' information. A front desk person would make this a much more pleasant experience. Otherwise it was miserable.

Business

6/10

Pleasant

08 Jul 2022

H E

Kontiki Tours and kids at a sport camp overwhelmed the hostel. Some staff were helpful, some moody. The beds offered little privacy, and the rooms were tight. The patio was unavailable for some reason - or reserved for the bus tour. The location is up a hill, but the parts with views have no chairs or social amenties.

Leisure Self

10/10

Exceptional

09 Sep 2021

Nuno

Great and cheap stay!

Great value for money.
Would definitely stay there again.

Friends_and_family Family

10/10

Exceptional

06 Jul 2020

Ruben

El trato recibido ha sido excelente, calidad precio mejor imposible. Limpieza TOP. Tenían mascarillas y gel en cada habitación.

Leisure Self

10/10

Exceptional

20 Oct 2019

Bryan

A sense of home in a foreign country

Lovely staff, clean and comfortable rooms and the beautiful San Sebastián to occupy your waking moments. I was very happy here and extended my stay. Ignoring the wonderful setting that is San Sebastián I struggle to fault my welcome and stay at this hostel. Having a fast metabolism i perhaps found it a little warm inside at times with the staff preferring the warmth of the recently past summer to the comfortable autumn temperatures.

10/10

Exceptional

03 Oct 2019

Larry

Highly recommended.

Excellent place to stay. Was easy walking distance to cafés, restaurants or the bus system to get to downtown San Sebastian. The staff was great, the environment you felt safe and it was nice and quiet.

Partner

10/10

Exceptional

01 Oct 2019

Verified traveler

It was very nice. The staff was very friendly. Well located.

Leisure Partner

10/10

Exceptional

08 Sep 2019

Verified traveler

Loved it!

First time at a hostel and LOVED it! I was pleasantly surprised to see lots of families there as well. Would go back anytime!

Self

6/10

Pleasant

29 Aug 2019

Verified traveler

Staff was very kind and helpful. A plus for the hostel. The bathroom/showers could have been maintained a bit better (toilet seat and flush buttons broken in one bathroom). The 6 bed shared dorm was smaller than expected, and got stuffy at night.

Leisure Self

10/10

Exceptional

24 Jul 2019

Verified traveler

This is excellent accommodation for all age groups. We stayed in an en suite family room for 4 which was clean and comfortable. It was very quiet and even didn’t use cafe it looked good. Only down side is if you have a car there is no parking and of course as this was peak period hard to find parking in area.

Friends_and_family Family

6/10

Pleasant

21 Jul 2019

Jeffrey

a Good hostel but far a way to get to .

The location is out of town you need to take a bus number 18 or 25 to get to from city center and when you arrive you need to walk an walk up long steps to get to the hostel also you need to pay for your own towel and you are not allowed to bring any food from outside .

8/10

Excellent

20 Jul 2019

Verified traveler

Good

Really clean and modern. No kitchen but there are microwaves and toasters. Rooms are small, so prepare for that. Very helpful staff. It’s not far from the beach, but prepare for a walk up the hill!

10/10

Exceptional

01 Jul 2019

Genevieve

Good location, nice hostel.

Good location. Friendly staff. Quality bunk beds (the bottom bunk doesn’t shake when someone climbs to the top). Kitchen has decent facilities. Near the beach, along the Camino route.

8/10

Excellent

26 Jun 2019

Verified traveler

Great value, comfortable family rooms

Great value stay, room was clean and comfortable, and location was extremely safe and fairly convenient. This was our first hostel stay as a family, and we were pleasantly surprised by the room. It was more spacious than I expected and the beds were very comfortable. Our only issue was that we were there along with a large group who had special parties in the common area/dining room, which seemed to limit both the hours and the menu that were available to other guests. It impacted our experience a little, but was not a dealbreaker. Our stay was still very good, and I would not hesitate to recommend Koisi to other travelers (I actually already have).

Family

10/10

Exceptional

06 Jun 2019

Verified traveler

I was very unsure about staying in a hostel but accomodations in Basque Country aren't cheap. My husband and I booked a private room with a bathroom and had an excellent stay. The staff are super friendly, you're offered a free beer at check in. There's a cute cafe on the main floor that you can purchase breakfast for $4eu, everything was clean, the location is a beautiful 25 minute walk to old town along La Concha beach, or a 5 minute bus ride. There was an interesting mix of people of all ages staying a Koisi when we were there, we definitely recommend it!

Leisure Partner

6/10

Pleasant

23 Sep 2018

Eric

Ok hostel

Nice clean hostel but so so location, far from town with no bus sevice

10/10

Exceptional

29 Jul 2018

tzvi

Very good choise to stay at San Sebastian

Very comfortable and clean place.
We took the private room for 4, and was exelent.
Exelent service.
The place is a little far from the old city. Something like 20 min. By bus.

Family

8/10

Excellent

12 Jun 2018

fernando

If you’re on a budget and don’t mind shared bathrooms, this is definitely the place to stay. It is a very hip and vibrant hotel, the staff is super friendly and attentive. The room was clean, and I was surprised at how clean they kept the shared bathrooms. It is close to the old town (just a bus ride away), and it has a bar/cafe in the lobby so there’s always something going on. The room was alright, lots of marks on the wall due to banging luggage from previous guests. The beds were always nice and fresh, so were the towels. Perfect hotel if your’re adventuring and single, I booked it by mistake and was traveling with my parents, but we didn’t mind it since it was so well kept and clean, and were there only for a short stay.

10/10

Exceptional

23 May 2018

Verified traveler

Koisi was very clean, comfortable and the staff were friendly and helped us with printing transport tickets and giving us local directions. The wifi is fast and the little bar/cafe in the foyer is cute and open quite late.

8/10

Excellent

16 Oct 2017

Verified traveler

Hostel was clean, modern and easy to find. Check in and out was simple and fast, received a welcome beer and breakfast is free in the morning!

6/10

Pleasant

04 Oct 2017

Nice hostel 30 minute walk to downtown

The main downside is this is a 30+ minute walk to the main part of San Sebastian, and there isn't good bus service. The accommodations were nice other than the beds were a bit crammed in my room (6 bed female, which fortunately wasn't full).

10/10

Exceptional

17 Aug 2017

Andrea

Modern hostel close to the beach

One of the best hostels I've stayed in (I spent a year traveling, staying in hostels) Located on a steeper hill, not bad unless you have a lot of luggage :) nicely set in a residential neighbourhood, my room even had a view.

Close to one of the beaches, just up the hill from a main road with bus connections. 30 min walk in to the marina, and barrio alto, €8 taxi ride from the same area.

8/10

Excellent

29 May 2017

Verified traveler

Nice quiet hostel

Really nice hostel. Clean and modern. Each bed has a lamp, plug sockets and a small space to store a couple of items. Stayed in the 8 bed dorm which was more spacious than the 6 bed dorm. Breakfast was basic - bread, cereal, tea, coffee, juice but included so can't complain.

Close to Ondretta beach (5 min walk) and 30 min walk to Old Town. Preferred Ondreatta beach as it was a bit quieter and sand better. A few places to eat and drink in the area as well.

Only thing that lets the hostel down is that there wasn't much of a social atmosphere. Mainly groups of friends and couples staying there and you would hardly see anyone at the bar. Still managed to meet a few people but not as social as I was expecting. Would be good if the hostel organised activities. So definitely not a party hostel but good if you want relaxed and chilled out.

Overall I'd say I enjoyed it.

10/10

Exceptional

09 Oct 2025

Priscilla

Viajé con mi mis dos hijos y estuvimos en una habitación con tres camas, que tiene un diseño que nos encantó. No tuvimos ningún problema con el baño compartido, y las áreas comunes son muy lindas. Nos gustó mucho el barrio, en Antiguo. Muy residencial y tranquilo. Hay que caminar algo para tomar el bus o llegar a zonas de Antiguo con restaurantes, pero a nosotros nos gustó la caminata. Está lejos del casco viejo pero en bus llegas a todo lado en San Sebastián. Este hospedaje está cerca de la PLaya Ondarreta, nuestra favorita, y del funicular que es un viaje muy lindo. Sería genial que en las duchas compartidas hubiera alguna división entre ducha y resto del baño para evitar que se moje el suelo de todo el baño. Hay una escobilla para recoger este exceso de agua, pero en nuestro caso algunas personas no la usaron “ a conciencia” y estaba un poco todo mojado a la hora usar el baño. Fuera de este detalle, los baños super bonitos y limpios.

Leisure Family

8/10

Excellent

17 Aug 2025

sebastien

bon compromis pour la semana grande

partis en famille (4), prix élevé pour peu de jours passés mais raisonnable comparé aux autres logements et pratique. Pas trop loin de la plage, à pied mais compter 2 bons km pour le centre historique.

Friends_and_family Family

6/10

Pleasant

13 Jun 2025

Ann

This is a hostel mainly for young proper as hostels usually are for. People coming in to the dormitory in the night talking and laughing loud. I was in a dormitory of 6 beds only for women. It was very small and the floor was crowded with big luggages even if there was a smaller box ( you need a locker) for your things.The bed was without curtain or anything like. The bathroom area was also very small. I have been to hostels more convenient than this one. And the price for one night was around 100 Euro!

Self

10/10

Exceptional

09 May 2025

Guillaume

Très bon rapport qualité prix
Propre, bien placé à 10 minutes de la concha à pieds
Literie confortable
Pas bruyant
We entre amis je recommande !!

Friends_and_family Friends

8/10

Excellent

10 Oct 2024

Loïc

A bit far from the action

Leisure Partner

8/10

Excellent

24 Sep 2024

Noelia

Estuvimos a gusto en general! Alojamiento tranquilo en la epoca que estuvimos, el personal muy atento y de rapida respuesta a las necesidades, nos pareció muy comodo tantos las camas como los espacios comunes y los baños. Solo pasamos una noche pero estuvo muy bien!!
Quizás reforzaría un poco la limpieza , se sentía pisar tierra /arena en la habitación. Gracias!

Leisure Partner

8/10

Excellent

12 Sep 2024

Verified traveler

Il manquait les rideaux au niveau des lit qui était pourtant présent sur l'annonce et il y avait des traces d'usures au niveau des échelles (qui ne sont pas très pratiques d'ailleurs. Il serait bien également de préciser sur l'offre de séjour qu'il est nécessaire d'avoir un cadenas pour fermer le casier. Et pour les femmes, il serait plus rassurant d'avoir un verrou pour fermer la porte de douche.
Si on met à part c'est soucis/remarques, l'hôtel est situé dans une zone calme et facilement accessible à pied, le personnel est très réactif et aimable. J'ai passé un bon séjour.

Self

6/10

Pleasant

11 Aug 2024

Verified traveler

Perushyvä hostelli, liian pieni sänky

Vuodelokero oli liian pieni 182 senttiselle, siinä ei mahtunut nukkumaan suoraan. Muuten ihan hyvä hostelli, asiakaspalvelusta plussaa.

Self

10/10

Exceptional

18 Jun 2024

Martin

Donosti que ciudad

Poco que decir de esta preciosa ciudad, cialkiera k diga se queda pequeña.
Tb a pesar del clima que tiene su punto bueno jeje

10/10

Exceptional

29 May 2024

Nilson

I recommend this hostel. Very good location and facilities

Leisure Partner

8/10

Excellent

10 May 2024

Jérôme

Week-end

Nous avons ete super bien accueilli !!! Le petit dejeuner nickel dommage qu'il y est pas de parking privée. Apres pour le ménages il manquait peut-etre un coup de balais ou d'aspirateur sinon cetait parfait.

Friends_and_family Family

10/10

Exceptional

10 Apr 2024

breynart

Avis générale

Très bon séjours même si les chambres de 6 sont un peu petites. Le personnel très agréable et souriant . Rien à dire sur la propreté..

Self

2/10

Poor

02 Oct 2023

philippe

Honteux

Il faut savoir qu'il n'y a pas de réception.
Hors je n'ai pas reçu par avance de leur part un SMS ou mail me permettant grâce à un code de m'enregistrer sur leur site afin d'avoir codes et n° de chambre.
Je suis arrivé à 20h et il n'y avait donc qu'un téléphone/interphone pour avoir de l'aide.Soit disant disponible 24/24 et 7j/7. J'ai du appuyer 50 fois pour obtenir quelqu'un. Qui parle bien sur espagnol et heureusement anglais. On était proche des 22h et je me voyais dormir dans ma voiture.
Enfin quelqu'un ! Le problème est que le son est nasillard plus le bruit de la cafétéria et des personnes présentes, c'était très dur de comprendre.
Entre temps, J'ai fait trois demande à Koisi hostel par internet sur leur site pour qu'il m'envoient un mail avec mes codes sans succès !!!
J'étais près de leur téléphone avec mon smartphone et mon PC portable durant tout ce temps.
Ce n'est que vers 22h que j'ai enfin pu faire mon enregistrement et aller dans ma chambre. C'est une honte un tel système et surtout qu'il n'y es aucune aide facile autre qu'un vieux téléphone pourri dans une pièce de passage. Sans réception de leur mail avec un code de réservation on ne peut rien faire.

A noter que j'ai vainement tenter par le numéro d'aide en 08 de joindre hôtel.com sans succès depuis l'espagne et j'ai fais toutes les combinaisons possibles !!!

Business

6/10

Pleasant

27 Sep 2023

Adolfo

It's cheap

Leisure

10/10

Exceptional

10 Aug 2023

David

Parfait , je recommande

Hôtel très correct, sympa, hyper propre un peu sur les hauteurs de San Sebastian. Le personnel est très disponible et accueillant. Attention, nous n'avons rencontré aucun personnel parlant français mais aucun problème en anglais.

Friends_and_family Family

10/10

Exceptional

13 Apr 2023

Vanesa

Lo que necesitas para poder dormir en San Sebastian. Una de las opciones mas económicas. La habitación estaba muy bien. La cama cómoda. Lo único el baño compartido, no nos duchamos porque no habiamos llevado chanclas.
Por lo demás muy bien. Tiene un espacio con mesas y un microondas por si quieres cenar alli, y también tiene la cafeteria.

Leisure Family

8/10

Excellent

29 Dec 2022

Enrique

Un muy buen alojamiento

Un alojamiento excelente para tu viaje a San Sebastián....increíble el desayuno!!!!

Friends_and_family Family

8/10

Excellent

09 Nov 2022

Genaro

Limpio y fácil de acceder, buen precio en relación con la calidad, lo que más me gustó es que pude hospedar a mi perro. Las habitaciones un tanto reducidas. Lo malo, que no hay parking.

Leisure Family

10/10

Exceptional

19 Oct 2022

Mylene

Tres bon séjour

Business_and_leisure Self

10/10

Exceptional

27 Sep 2022

Mylene

L'établissement est très bien

Business_and_leisure Self

8/10

Excellent

02 Aug 2022

Virginie

très bon séjour, chambre propre. Un petit bémol sur la réception, qui se fait uniquement par interphone, mais le service rendu est de qualité.

Self

8/10

Excellent

15 Apr 2022

Maria

Super

Super fint sted, dejlig tæt på stranden

Friends_and_family Friends

4/10

Poor

02 Jan 2022

Marie

J'ai essayé de préparer notre arrivée tardive mais au bout de 10 essais avec mon interlocutrice (bienveillante et victime comme moi d'un dispositif d'enregistrement nul) il n'a pas été possible de recevoir le mail dans un premier tps puis de l'enregistrer et d'avoir les codes pour rentrer dans l'hôtel et avoir numéro et accès chambre. On m'avait certifié que je pourrais accéder à une tablette pour m'enregistrer et accéder à ma chambre une fois sur place.
Nous avons attendu 20min en pleine nuit sous la pluie que quelqu'un nous ouvre après avoir tambouriné sans arrêt à la porte.
Il aurait suffit de nous transmettre au moins le code entrer dans l'hôtel...
L'organisation est calamiteuse, à eviter

Leisure Family

8/10

Excellent

30 Nov 2021

Olivier

Très agréable et bien situé

2e séjour dans cette hôtel très agréable. Site bien situé et au calme.

Friends_and_family Family

10/10

Exceptional

23 Nov 2021

Delphine

Super séjour

Nous avons passé un très agréable séjour. L’hôtel est calme, confortable et propre. Super accueil à l’arrivée et le matin au petit déjeuner.
Personnel très disponible et accueillant.
Je recommande vivement !

Friends_and_family Friends

10/10

Exceptional

11 Oct 2021

Verified traveler

Très bon hôtel

Pour accéder à l’hôtel c'est physique ;) surtout si vous êtes chargés. Cependant, l’hôtel se trouve dans un quartier calme. L'établissement en général est propre. Le staff est accueillant. La chambre offre une vue sympathique sur le quartier plus vue sur la mer. Je recommande ;)

Self

6/10

Pleasant

12 Sep 2021

Verified traveler

Sabanas incomodas y habitacion reducida

No me gustó nada que las sábanas bajeras no fueran elásticas...la cama se desmonta solo abriendo las sábanas.
La habitación es demasiado pequeña para 4 personas

6/10

Pleasant

06 Sep 2021

ANGEL

El chekin es una tortura. Es online y muy complicado. He reservado 5 habitaciones de 3 personas y para hacer el checkin he recibido mas de 20 e mails y he tenido que llamar como 10 veces.

Friends_and_family Friends

8/10

Excellent

21 Aug 2021

Olivier

Accueil très sympathique. Chambre agréable et très propre. Climatisation trop forte.

Friends_and_family Family

8/10

Excellent

14 Aug 2021

Rogério Vasco

séjour d'une nuit

Séjour d'une nuit.
Prix/qualité ok

Friends_and_family Family

8/10

Excellent

15 Jul 2021

Verified traveler

Personnel sympa

Leisure Family

10/10

Exceptional

03 Oct 2020

alberto

el personal muy amable y la ubicacion excelente el parquing enfrente del hotel es muy barato

Leisure Partner

10/10

Exceptional

01 Sep 2020

Verified traveler

Para repetir

Muy buena experiencia y Hodei fenomenal trato.

Friends_and_family Friends

2/10

Poor

24 Aug 2020

Verified traveler

Tres mal.

8/10

Excellent

27 Feb 2020

Merve

Hostel güzeldi fakat konum olarak biraz garip bir yerdeydi. Banyosunun kilidi yoktu. Onun haricinde baya temiz, yeni bir hosteldi

Self

10/10

Exceptional

11 Jan 2020

Alfredo

Conveniente

Bien situado, limpio y con personal agradable. Eso sí, con lo mínimo!

Self

10/10

Exceptional

10 Oct 2019

asuka

館内清潔快適◎、立地△

市内からは少し離れていますが、海岸線沿いを歩いていけば30分ほどで着きます。もちろんバスもあります。周りにはあまりお店はありません。館内はとても綺麗で広く快適に過ごせます。
市内に出かけることより部屋でゆっくりしたい方には最高だと思います。

8/10

Excellent

09 Oct 2019

Vanessa

Buen trato y muy limpio espacio muy moderno cuenta con wifi súper agradable

Leisure Family

6/10

Pleasant

09 Sep 2019

Dulas

J'ai adoré le coin il faut marcher beaucoup pour allez au centre mais très agréable il ya les bus juste à côté. L'hôtel en lui même est très bien l'accueil sympathique mais on a était decu au niveau propreté des salles de bains. Communes. Dans l'ensemble bon séjour.

Family

10/10

Exceptional

23 Aug 2019

Verified traveler

Sehr schön, freundlich, herzlich und durchdachtes Design. Auch gute Lage.

Leisure Family

10/10

Exceptional

22 Aug 2019

Verified traveler

Personale gentilissimo ed accogliente. Ci hanno dato informazioni turistiche e sul parcheggio

Leisure Family_with_children

8/10

Excellent

19 Aug 2019

Verified traveler

De ontbijt was goed (niet heel uitgebreid maar voor vier euro heel compleet en lekker). De sfeer is informeel en jong, maar dit hotel kan eigenlijk ook voor families.
Mensen van de receptie waren heel behulpzaam.

Leisure Family

8/10

Excellent

18 Aug 2019

Sabine

Personnel agréable et auberge très propre.
Seul bémol : impossible de baisser la ventilation de la sdb donnant sur la chambre, très bruyante et dérangeante.
Remarque : prèvenir qu'il n'y a pas de barrière dans le lit superposé du haut dans le descriptif des chambres de 4 personnes, ennuyeux pour les enfants de 6-7 ans

Family

8/10

Excellent

08 Aug 2019

Verified traveler

El trato es fenomenal, amables , lo recomiendo, no tengo ninguna opinión desfavorable

Leisure Family

10/10

Exceptional

02 Jul 2019

Linda Desiree

El hotel excelente, altamente recomendado!! El único tema es el acceso al hotel ya que hay q subir una mini cuesta empinada para llegar, de resto todo súper bien!!

Friends

8/10

Excellent

21 Jun 2019

Anaïs

Good stay

+ : Nice beds. Small locker. Reception open 24 hrs. They have got maps of the city. Terrace. Personal lamp and personal plug.

- : Small room. A bit cold at night. No padlock. No breakfast included. None of the electronical key cards were working... No free tea and coffee. They do not provide towels. Deposit of 10€ for the key. The door are heavy so noisy.

10/10

Exceptional

26 May 2019

Verified traveler

El recibimiento, las explicaciones y la adaptacion al viaje de gente joven

Leisure Partner