Name: Mantulene Apartments Basque Stay
Address: Mantulene Kalea 9w, San SebastiÃ¡n, ES

8/10

Excellent

13 Jul 2026

Melanie

The room was very clean. We were only given very large towels, no hand towels, bath mat or wash cloths, but we made due. The owner was very responsive when I had a question about the air conditioning. There were no extras like coffee, tea, or sugar. Also, not much given for soaps and shampoos. There is a washing machine and dishwasher, we were given one load worth of detergent for each. This is a residential vacation property so there are no services at this property like restaurants or luggage storage. But, there are some markets and restaurants nearby walking distance, just check their hours of operation. And there are buses that can get you to the downtown area very easily. There is a taverna that is part of the property that opens on Saturdays and Sundays only. The staff were very friendly and we had a nice coffee and breakfast with them one day.

Friends_and_family Friends

2/10

Poor

12 Jun 2026

Sebastian Gutierrez de Velasco

This stay was terrible, avoid at all costs. We almost got locked out at night, a danger hazard because no one ever sent us the check in instructions. There was grafiti on the property, the sheets were dirty, the soap was diluted and poor quality. There was a false fire alarm that kicked us all out at 9 am. There was no communication with anyone because there is no front desk. They are unserponsive and never get back to you even when we requested a partial refund. We left this property early. NEVER STAYING HERE AGAIN. Honestly it’s not worth the price you pay.

Partner

6/10

Pleasant

07 Jun 2026

Catharina

It is a bit overpriced given its location and amenities.
Location: The location is in a residential area and upper hill from the city center. The parking in the property is very convenient.
Amenities: There were no amenities besides the room itself, and not enough soap or toiletries, so better to bring your own.
Noise: There is a bar below the apartments which is quite noisy, specially over the weekend.
Room: Spacious, and has a balcony. The bed is of very low quality, and it sinks when you stay on it for a while. I would bring my own pillow as well next time.

Partner

4/10

Poor

28 May 2026

Maldini

Room was clean and very spacious, however there was no noise insulation in the apartments so got woken up multiple nights during our stay due to noisy neighbours and kitchen/restaurant staff after and before the restaurant opened and closed. Complained to host via Whatsapp with no response.

6/10

Pleasant

03 May 2026

Martino

The apartment matched the pictures and was clean , I appreciated the indoor parking. Unfortunately we had an issue with ants from the moment we arrived, we ended up killing about 10 of them right away. I took photos and a video and emailed the host the next morning, but unfortunately, we never received a response during the 6 days stay. We managed the situation ourselves. We attempted to reach the host via hotel.com messaging service and no replies to two messages. For future stays I would prefer a host who is responsive and reachable, rather than relying solely on email or whats App communication.

Partner

4/10

Poor

04 Apr 2026

Patrick

The place was impossible to find. It’s very hidden. I never got the check in email. The parking and gate were a bit to navigate as well. The host vaguely answered questions about problems including the AC not working, no conditioner. No garbage can. Everything was vague.

Friends_and_family Family

10/10

Exceptional

27 Mar 2026

Jonatan

This is a beautiful apartment complex in a very quiet neighborhood. Highly recommended

Family_with_children

6/10

Pleasant

05 Dec 2025

Louis

Didn't get check in details and had to call to get access.
No knives.
Bathroom dirty.

Leisure Self

2/10

Poor

11 Oct 2025

Brian

No communication with property management. Also, room was not cleaned at all. Safe neighborhoods and easy parking. But can not recommend this property. Also aircondition is not working. I didn't even bother to call them.

Leisure Family

10/10

Exceptional

03 Oct 2025

Dawn

It was out of the downtown area so it was quiet. There’s a couple of bus lines so it was easy to get were we wanted to go. It’s close enough so we walked to town on day and found a lovely park with a pond and couple of beautiful white swans. Wouldn’t want to walk back up the hill but the bus stop is very close. There’s no uber but there are taxis which we didn’t use.

Leisure

10/10

Exceptional

03 Oct 2025

Mike

Just perfect - fully equipped spacious apartment in a peaceful leafy suburb. 5min walk to the supermarket and bus stop (15min ride to the old town). Secure parking provided under the units, though there was plenty of parking space on the access road in front too.

Leisure Partner

10/10

Exceptional

23 May 2025

John

Excellent, spacious apartment. Everything we could want plus underground parking. Fabulous location and views. Will definitely use again if we come back to the Basque region. High recommend

Leisure Family

10/10

Exceptional

20 May 2025

Jennifer

Great place to stay!

We loved this place. Highly recommend it. If you don't like the hussle and bustle of city life, this place is so quiet and relaxing. I would come back here again.

Partner

10/10

Exceptional

20 Jul 2026

Edyta

Parken in Tiefgarage möglich. Großer Supermarkt und Bushaltestelle um die Ecke. Man ist in 20 Min im Zentrum.

Family_with_children

6/10

Pleasant

23 Jun 2026

Luz Elena

Mantulene departments, ni los taxistas sabìan donde estaba. No me mandaron información, ni siquiera una foto para poder ubicarme donde estaba el departamento. Eramos 5 amigas y caminamos casi una hora para poder encontrar el lugar, el lugar es una montaña donde subimos y bajamos a pie y no lo encontrabamos. La gente que habita en esos complejos tampoco sabía donde era. Finalmente encontramos un edificio blanco que no estaba señalizado, inclusive estaba todo grafiteado por fuera. Al entrar el departamento si estaba en buenas condiciones y la vista a la montaña era tambien buena. Esta cerca de rutas de autobus que nos permitieron conocer San Sebastian. Mi sugerencia es que manden fotos del lugar, que se pongan en contacto con el cliente desde antes para darle la informacion exacta.

Friends_and_family Friends

8/10

Excellent

19 Jun 2026

Lisa

Hh

8/10

Excellent

04 Jun 2026

Bülent

Sehr saubere, modern ausgestattete Wohnung. Die Gegend ist gehoben. Bushaltestelle in der Nähe ermöglicht gute Verbindung in die Stadtmitte.

10/10

Exceptional

17 May 2026

Cristina

Muy practica la llegada y bonito el lugar

Family

10/10

Exceptional

05 Apr 2026

Maria Sol

El apartamento es moderno y cómodo. Esta un poco lejos de la zona turística, no hay ni negocios ni restaurants en el barrio. Lo único que critico es que no hayan dejado un set de cafetería, que usualmente encuentras en apartamentos como este. Por lo demás, muy bien.

8/10

Excellent

17 Feb 2026

Marco

Comodo anche se difficile contattare la struttura.
Ci sono volute 2h di chiamata per ricevere le chiavi

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