Name: Eurostars Amara
Address: Pio Xii Aren Plaza, 7, San Sebastian, 20010, ES

8/10

Excellent

21 Jul 2026

Barry

Very close to bus station which made it convenient to go into old town.
Parking was convenient and easy.
Bed was comfortable and room was serviced well every day.
Hotel was very quiet.
The only complaint was the air conditioning which was unresponsive.

Partner

4/10

Poor

06 Jul 2026

David

I'll start with the positives:

- Breakfast was excellent and the staff at breakfast was very helpful/attentive.
- Check in was fine.

Then the neutral:

- Location was just fair - Hotels.com was pushing this property in each search and I should have done more homework to ensure I was closer to points of interest and dining options.

Now the negative:

- The air conditioning in my room did not work from the moment I checked-in. I went to the front desk to have it corrected as I was leaving for a walk. Upon returning two hours later, it was not fixed. No call. No message. No apology. No followup.
- The walls are paper thin. From the moment I arrived, I heard conversations in the hallway and neighboring rooms, and constantly heard furniture being moved around in the room above me.

The very least I should expect is a working air conditioner. Especially during the summer. And some sense of peace and quiet.

Self

10/10

Exceptional

30 Jun 2026

Florian

Clean property în a convenient location If you want to explore San Sebastian. Professional and welcoming staff.

Family

10/10

Exceptional

26 Jun 2026

Linda

Very comfortable hotel. Location is good, a bit away from the most touristy areas but convenient to everything by bus or walking. Lots of great coffee shops and bakeries nearby. Air conditioning was a bit weak (we stayed there during a heat wave), but all in all we had a nice stay.

Family

10/10

Exceptional

10 Jun 2026

Simon

Excelente

Partner

10/10

Exceptional

31 May 2026

Manuela

Excellent location

Family

10/10

Exceptional

19 Oct 2025

Mary

Great location and excellent room! Sleek styling with great flow spaces. Nice to have the cafeteria at street level for tired travelers. Very professional staff. Super comfortable bed and great shower.

Leisure Partner

10/10

Exceptional

03 Oct 2025

Roberto

We had a great time in San Sebastián thanks for all the accommodations

Leisure Family

10/10

Exceptional

16 Sep 2025

jayne

Amenities were exceptional and food and beverage very good! Attentive service!

Leisure

8/10

Excellent

14 Sep 2025

sean

The room and location were very good for the area. Coordination on getting into the hotel parking is a problem.

Partner

8/10

Excellent

13 Sep 2025

Nicola

Stay with a view

Lovely hotel with views over san sebastien

Partner

10/10

Exceptional

30 Aug 2025

Natalya

Great property, good location

Leisure Self

8/10

Excellent

14 Aug 2025

Mark

A very comfortable hotel with friendly staff, pleasant rooms and good facilities. Excellent art display in communal areas, decent gym and great breakfast. It has it's own parking, which is very useful in high season, though it does cost 21 Euros a day... The heat in August 2025 put a strain on an ageing air conditioning system and it would be good if the hotel could upgrade TVs at some point, to include apps and some English speaking channels.

Leisure Partner

10/10

Exceptional

28 Jul 2025

Lucian

Very good property

6/10

Pleasant

20 Jul 2025

John

Pretty basic hotel & room - staff was friendly & helpful…

Nothing special… clean, safe place

Leisure Friends

8/10

Excellent

19 Jul 2025

Pamela

Hotel is a 25 minute walk to the old town & beach but its flat. It was extremely busy but has many bars & restaurants. Buzzing. There is a beautiful sunset to be seen down at the beach. We have a motorbike and there is secure parking at the hotel.

Leisure Partner

8/10

Excellent

15 Jul 2025

Jonathan

Good hotel

Good hotel 25 minute walk to old town but easy walk. No coffee in room or English Channel on TV.
Really reasonable prices in the bar so on the whole not a bad property.

Friends_and_family Friends

10/10

Exceptional

15 Jul 2025

Verified traveler

Super hotel on the river, fifteen minutes to centre and beaches. Hotel staff are friendly and professional, rooms are large and clean. This was a late booking as our planned accommodation had fallen through - this was a much better choice than the one we had planned to stay in!

Friends_and_family Family

10/10

Exceptional

13 Jun 2025

Junko

We needed a parking space. Underground garage (21euro/night) has a direct elevator access to the hotel. The entrance to the garage was a bit narrow, but no problem with our mid size SUV. 15-20 minutes easy walking (flat) to the old city center. Room was very clean and enough space for two of us. Quiet even it faced to a busy road.
Good choice if you need a parking space.

Leisure Partner

10/10

Exceptional

04 Jun 2025

Marvin

We had a Terrace Room. We were surprised at how large the terrace was. My wife was recovering from a broken hip, so relaxing on the terrace with a bottle of wine was just what the doctor ordered.

Leisure Partner

8/10

Excellent

27 May 2025

Matthew

Convenient and well located

Friends_and_family Family

10/10

Exceptional

16 May 2025

John

Great stay

Competent English speaking staff on front desk… all hours! Prices for food and drinks were comparable to local bars, something that never happens in England!
Big turnover of guests but never felt crowed.

Self

6/10

Pleasant

24 Apr 2025

Alexander

Overall good facilities, but unbearably hot inside the rooms even with windows open.

10/10

Exceptional

21 Apr 2025

John

The hotel was very nice but it was advertised as being close to the beach. It was actually a twenty minute walk. I expected it to be closer.

Leisure Family

8/10

Excellent

17 Apr 2025

Fausto

Excellent location, excellent breakfast

Partner

10/10

Exceptional

15 Apr 2025

frank

A stop over while travelling to Bilbao.
Busy hotel with a good cafe and restaurant.

Self

8/10

Excellent

15 Mar 2025

Joann

Right on the river. 20 minute walk to old town.

Leisure Partner

10/10

Exceptional

02 Oct 2024

John

Good value for SanSebastian, near the River and walk to cd ter of town.

10/10

Exceptional

25 Sep 2024

Alphonso

The hotel was very comfortable and the staff were very,very nice.

Leisure Family

10/10

Exceptional

15 Sep 2024

Jeffrey Rodrigues

Great spot 👌

Business_and_leisure Partner

10/10

Exceptional

25 Aug 2024

Daniel

Very nice hotel with all the amenities. Good restaurant and breakfast. Nice rooms. The mattress not so good. The parking is challenging for a big car

10/10

Exceptional

09 Jul 2024

Euan

Comfortable and quiet room. Good location for exploring San Sebastián.

Partner

10/10

Exceptional

01 Jul 2024

mayte

Es una ubicación y trato privilegiado

Leisure Family

6/10

Pleasant

28 Jun 2024

brett

The staff were friendly the ponchos and restaurant superb in food but this was a modern hotel lacking something in character. It’s about 20 minutes from the beach which is either a boon or a demerit depending on your taste however its location close to the river meant that once we had opened the windows we were mosquito prey. Also some of the furniture was tired and required replacing particulate manual room safe which either ran out of battery power or the keys were malfunctioning and luckily looked me out before I could put anything in it

Leisure

4/10

Poor

12 May 2024

George

Very hot at night, after calling the front desk they did accommodate us with a fan. The town is ok, I really was not impressed with what \"MY EXPERIENCE\" was the ppl seem a bit annoyed by tourist, not friendly at all!

10/10

Exceptional

22 Apr 2024

Roberto

Quiet and comfortable. Easy parking

Leisure Family

10/10

Exceptional

30 Dec 2023

Robert

Great location and value

6/10

Pleasant

13 Sep 2023

Allison

Clean and friendly and a little far from centre

We stayed two nights in San Sebastián and found this hotel a little too far from the historic centre where we spent most of of our time. The hotel was clean and the staff were friendly.

Partner

10/10

Exceptional

26 Aug 2023

Charles Edward

Hotel is well located and staff and service was excellent.

Leisure Partner

8/10

Excellent

17 Jul 2023

Verity Helen Louise

The description of the hotel was exactly as it was. The location was great, out of the city centre but so walkable which made it very quiet. The reception staff were always very helpful and friendly. It was great if you were coming on business and also if you were on holiday having a few days in Donostia, it seemed to tick all the right boxes.

Leisure Partner

10/10

Exceptional

15 Jul 2023

Sarah

The rooms were clean and comfortable, lovely breakfast. All the staff in the restaurant and bar, as well as the front desk very kind and thoughtful. Jose Luis and Alberto were both extremely kind, helpful and professional.

Everybody was very patient with our group that included many teenage boy soccer players, parents and coaches. Few who speak Spanish. So thank you staff for your accommodation and patience!!

All was fantastic.

Business_and_leisure

10/10

Exceptional

12 Jul 2023

Hani

Thanky

Leisure Family_with_children

10/10

Exceptional

02 Jun 2023

Karla

This hotel exceeded expectations! great location, parking and easy access to public transportation. The room was comfortable, modern style and equipped with quality linens and bathroom supplies.... best bed and pillows of our 2 week trip in Spain. Nice cafeteria for quick affordable breakfast. Close to Bilbao.

Leisure Family_with_children

10/10

Exceptional

15 Dec 2022

Edwin

It was a nice experience. Friendly staff, very helpful.

Leisure Family

10/10

Exceptional

01 Nov 2022

TERRY

Staff was helpful and accommodating (we are still learning Spanish). Love the artwork in the hotel. Very quiet despite being, literally, sounded by roads/traffic. Easy to pull up and drop off luggage. Parking deck was super simple and accessed by the hotel elevator. Easy walk to both old town and the stadium.

Leisure Family

10/10

Exceptional

06 Sep 2022

Po Land

Good cafe/bar if you prefer a more casual coffee and croissant in the morning rather than a buffet breakfast.

Leisure Self

10/10

Exceptional

23 Aug 2022

Alicia

Amazing hotel

Amazing hotel. Superb in terms on cleanliness and service. Beautiful views

Friends_and_family Friends

10/10

Exceptional

23 Jul 2022

Zoran

It was nice.Staff was great and helpful.Espeacially lady who runs the cleaning staff.

10/10

Exceptional

07 Jun 2022

Gerard

Fine hotel, excellent front desk. Breakfast very good. Need a taxi to reach the old city. Parking very convenient if a little expensive.

Leisure Partner

10/10

Exceptional

20 May 2022

Jahanzeb

The staff were very friendly and helpful during my stay.

Leisure Friends

10/10

Exceptional

03 Apr 2022

BORUT

Friendy and nice hotel

Friendly and efficient staff, not very sound proof (walls, windows), nice view, good breakfast, big rooms and dinning area, walkable to the centre

Business

10/10

Exceptional

02 Apr 2022

Henry

Property is walkable to cafe, bus station, downtown and other amenities

Leisure Family

10/10

Exceptional

14 Nov 2021

Charles

Location, room

Leisure Friends

8/10

Excellent

16 Oct 2021

Vincent

10 mins from the bus station and 20 mins from the beach. Coffee shops are nearby. Relatively quiet.

Leisure Family

10/10

Exceptional

20 Sep 2021

Dallas

San Sebastián lovely hotel

After a long day of travel we found the Amara Silken in San Sebastián to be a perfect place to unwind and recharge. The front desk was efficient, friendly, and helpful. Our room was clean and very comfortable and the shower was so refreshing. Our stay was excellent!

Partner

8/10

Excellent

13 Aug 2021

Jonathan

Really good location.

Self

10/10

Exceptional

15 Jul 2021

Verified traveler

Staff are very friendly and professional

Business_and_leisure Self

8/10

Excellent

06 Feb 2021

Verified traveler

the hotel was adequate for the price and location, but the big drawback was certainly the internet speeds, which were quite terrible. The internet would stop working multiple times a day, and even when it worked, was too slow to watch videos in 1080p. Taking into account how few guests were staying in the hotel at the time, this is a major drawback to the hotel.
The food of the restaurant is also not great.

Business

10/10

Exceptional

22 Feb 2020

Verified traveler

Great staff -clean-15 walk from clientele along river

Leisure Family

10/10

Exceptional

28 Jan 2020

robert

Great hotel. We have stayed several times. It is in the process of remodeling. No major problem.

Friends_and_family Partner

6/10

Pleasant

06 Jan 2020

PD

Extremely slow elevators. This made breakfast rush and check out imposible times.

Leisure Family

10/10

Exceptional

27 Dec 2019

George

Excellent Christmas Hotel

Great location. Large comfortable rooms. King size bed...great view. Easy to walk to everything.... Close to many good eating places.

Don't like the WFi setup...not easy to get connected.

Friends_and_family Family

8/10

Excellent

02 Oct 2019

Erica

great balcony and breakfast

Stayed here for 3 nights with my boyfriend. We booked a room with a private terrace. The terrace was great. The breakfast Buffett was one of the best hotel breakfasts I’ve ever had. Lots of variety and option, all artfully prepared. Only bummer was we left town early and missed the breakfast buffet (that we had already paid for) on our last day. We asked and the front Day agreed to pack us a togo breakfast but it was really a sad bagged lunch compared to the quality and quantity of food offered at the breakfast buffet. Overall nice stay.

Partner

8/10

Excellent

02 Oct 2019

Verified traveler

If you have a car, location is great for getting in and out of the city. Plus they have a parkade attached to the building that makes it nice.

The bathroom is dated with a shower and could pose mobility issues. Also the beds were a little soft and worn. Not the best sleep.

One could walk or take the bus to the major parts of town. The room was quiet and a good size.

Leisure Partner

4/10

Poor

25 Sep 2019

Verified traveler

The only thing that was great was the fact that everything was walking distance, not super close but close enough to get around.

However how this hotel is considered a 4* and how we paid as much as we did for 3 nights beats me. The walls are paper thin, so thin, we actually Heard our neighbours phone vibrating. We could heard them going to the washroom, flushing, talking, walking. Was very uncomfortable. The staff doesn’t smile very much which also isn’t inviting.

Also 19€ per person for breakfast is extremely expensive. You can go to any cafe and eat for 1/4 that price.

Leisure Partner

10/10

Exceptional

14 Sep 2019

Verified traveler

Good location, excellent staff, very knowledgeable.

Leisure Partner

6/10

Pleasant

14 Sep 2019

Verified traveler

The hotel is at least a 30 minute walk from the centre of the town.

Leisure Partner

8/10

Excellent

03 Sep 2019

CarrieAnn

My mother and I stayed for three nights. Overall our stay was ok. We really appreciated the staff. They were very nice at the front desk. However the cleanliness could have been much better. I would rate this a 2 maybe 3 star place at the most. Breakfast was really good and it was easy to get a taxi from the front desk however that was it. I would stay somewhere else next time.

Leisure Family

10/10

Exceptional

23 Aug 2019

Verified traveler

I really liked the location as it’s about a 15 minute walk into town through a lovely area. There is a very good bar and restaurant on the hotel. Room was lovely.

Leisure Partner

8/10

Excellent

15 Aug 2019

Verified traveler

Good clean room very good breakfast. Everything good except the location which was some distance from the best shops and restaurants

Leisure Family

8/10

Excellent

09 Aug 2019

Krissy

Nice hotel, clean and friendly staff, a bit away

The hotel and room was very nice. Housecleaning was a great! The breakfast was amazing, I highly recommend it!! The staff was friendly and helpful, My only comment, it would have been nice if they offered some information upfront about the area, things to do, and how to get around. The hotel was a bit away from everything.

Friends

4/10

Poor

08 Aug 2019

Verified traveler

It was very noisy and too far out from the old town. The bathroom door and bedroom window did not close. There was no outdoor space and no coffee and tea making facilities. The cleaners removed money from my son’s room. The staff were not very friendly

Leisure Family

8/10

Excellent

16 Jul 2019

Verified traveler

Nice room, very clean...a bit far from San Sebastian city centre.

Leisure Friends

10/10

Exceptional

11 Jul 2019

Verified traveler

Off the beaten path, yet easy to walk, take a bus, or a taxi into Old Town. Reasonable parking rates per day. Good for walking along the river.

Leisure Partner

8/10

Excellent

10 Jul 2019

Verified traveler

Nice hotel with car parking underground. Staff are helpful and pleasant

Leisure Partner

10/10

Exceptional

05 Jun 2019

Verified traveler

Flexible check in and out where available
Good breakfast buffet
Helpful staff

Leisure Partner

10/10

Exceptional

05 Jun 2019

Verified traveler

Clean and with a massive comfy bed. Shower was lovely.

Leisure Friends

10/10

Exceptional

22 May 2019

Verified traveler

The restaurant has amazing food and the staff was very friendly even though we didn't speak any Spanish. Room was very clean and the bed was comfortable. Wish they had an iron but overall was excellent.

Leisure Partner

10/10

Exceptional

16 May 2019

Verified traveler

Polite, pleasant, helpful staff. Clean spacious rooms. Good bar and cafe. Ideally situated for all attractions, a very nice Hotel

Leisure Partner

8/10

Excellent

15 May 2019

Verified traveler

Like: location. Dislike: parking! Having to use public parking is a bit of a hassle.

Business Friends

8/10

Excellent

11 May 2019

Verified traveler

The hotel restaurant surprised me. The food was very well done. The staff were friendly, attentive and efficient. The room was clean, spacious and elegant.

Leisure Partner

8/10

Excellent

07 May 2019

Verified traveler

Only 2 rooms have the terrace in the picture so this is misleading

Leisure Partner

10/10

Exceptional

19 Apr 2019

Verified traveler

Loved the staff. Friendlyness. Willing to help you

Leisure Partner

10/10

Exceptional

19 Apr 2019

Verified traveler

Hotel, staff, room with balcony was excellent!!

Everything was wonderful. Didn’t experience the hotel restaurant.

Leisure Family

10/10

Exceptional

19 Apr 2019

Verified traveler

The hotel is nice, clean and deserves its 4 stars. My only disappointment was the lack of air conditioning. They have heat with a fan but no cooling so i had to keep the window open. Even then it got hot midday.

Leisure Self

10/10

Exceptional

17 Mar 2019

Verified traveler

Very clean, very friendly. Staff always available and helpful. Good breakfast although a little pricey.

Leisure Friends

8/10

Excellent

07 Jan 2019

AliPammy

Some staff were very helpful, some very rude and unhelpful ie when I asked at the bar, regarding food, what ingredients in particular tapas, she just walked away and started to serve a Spanish person, ignoring us, I got the impression they would be happy if we weren't there, I think its the way they look at you, no smile! I did like the hotel and would stay there again, there are lots of positives, some of the staff need to be retrained in customer service.

8/10

Excellent

06 Jan 2019

xy

nice hotel close to old town.
ok staff but the restaurant food was awful and a bit pricy.

8/10

Excellent

03 Jan 2019

Verified traveler

The staff was very friendly.
Accessible and close to downtown area.

2/10

Poor

27 Dec 2018

Verified traveler

hotel charge for parking but no mentioned at check in but hit you with a charge on leaving when your stuck in there car park

10/10

Exceptional

13 Nov 2018

Stephanye

Great hotel

The staff was very friendly and helpful. The room was better than expected.

Partner

10/10

Exceptional

23 Sep 2018

Jerry

Great hotel, location is close enough to shopping & the beach

6/10

Pleasant

16 Sep 2018

Chenz

Expected more for the cost

San Sebastian is one of the nicest places I have ever visited.
A little disappointed with the 'comfort' element of the room description.
Bed was soft, but no water or tea/coffee. No iron in the room and I wouldn't pay for the ironing facility on offer. The friends I went with had a lesser 'quality' room which I would have much preferred.

10/10

Exceptional

16 Aug 2018

Caroline

Very nice hotel with beautiful art work throughout. Well located, perfect for runners. Quiet. Restaurant and cafétéria excellent.

10/10

Exceptional

05 Aug 2018

Wendy

We loved it! I'd stay again in a minute. The property is as described. An easy 10 minute walk to the beach. Safe. Straight shot. Nice bath products. The bartender is a doll. Open late. The restaurant is great. I got the impression that they even draw a local crowd, although I'm not certain. Incredible orange juice.

10/10

Exceptional

03 Aug 2018

George

Good hotel ,good service

Partner

10/10

Exceptional

14 Jul 2018

James

Excellent location for us in the height of summer... we have been to San Sebastian many times since 2010. Bus 26 and 28 comes nearly every 5 minutes and takes you to downtown area and La Concha. Very good menu del dia (20 euros) and excellent breakfast. River area is right by hotel.

10/10

Exceptional

04 Jul 2018

Verified traveler

Lovely hotel with a spacious room :)

I really loved the 20-30 min walks to each of the main sites each day. Down to the old town, along the local streets or water. The room we had was huge and I especially loved the huge and very comfortable bed.

10/10

Exceptional

20 Jun 2018

Shirley

Luxurious Oasis

Beautiful comfortable, stylish room and car parking under the hotel was a bonus. The breakfast buffet was an amazing selection of hot and cold dishes. The Reception staff all spoke English and were very helpful and friendly. We would definitely stay here again. Handy Tip: catch the 26 or 28 bus across the road from the hotel to the old town for 1.75 euros. Otherwise it’s a 25 minute walk.

Partner

8/10

Excellent

17 Jun 2018

Peter

Internet not secure

Take care with the internet as I had problems with my EMail being hacked soon after logging on!

Partner