Name: Palacio de Aiete
Address: Goiko Galtzara Berri Kalea, 27, San Sebastian, 20009, ES

6/10

Pleasant

15 Jul 2026

Caroline

Il serait bien de faire quelques rénovations

Family

6/10

Pleasant

25 Jun 2026

Karelys

The rooms were very spacious and comfortable, and the climate control worked very well, making our stay pleasant. However, the hotel is located quite far from the city center and high up on a cliff, which makes it difficult to reach on foot. Fortunately, there are bus and taxi options available, which make getting around much easier. One downside was that there was no mini fridge in the room, which would have been a useful amenity.

Friends_and_family Family

10/10

Exceptional

25 May 2026

Lazaro

Is a good hotel with good location, good parking facility nice environment. I recommend as a good hotel . In my opinion is a good option because the relationship price - quality.

Friends_and_family Family

8/10

Excellent

05 May 2026

George

No refrigerator in the room.

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Gregory

Perfect location, perfect stay, easy parking, 👍

Family

10/10

Exceptional

31 Jan 2026

Nick

Everything was excellent. The bar and bar staff were excellent

Self

10/10

Exceptional

23 Nov 2025

Sean

Staff very helpful, providing a bed and bowl for my dog after a long drive

Friends_and_family Friends

10/10

Exceptional

16 Sep 2025

Tom

Not located downtown but a fantastic hotel. Great room. Very nice. Would return.

Leisure Self

8/10

Excellent

05 Jul 2025

Toby

This was a lovely hotel, about a 30-50 minute walk to the main areas of San Sebastián(all downhill) the walk back was a little hard as it’s very uphill but there is a regular bus every 15 minutes for about €2, bus stop a short walk from the hotel.

The room was clean, quite and roomy with a nice bath and shower and toothbrushes soap etc provided. Note there is no kettle or mini fridge etc which would have been nice.

The staff of the hotel were very friendly and extremely helpful. The cafe/bar is also very nice and very good value for coffee/beer (€2-€3).

The one thing that let it down and the reason I didn’t not give 5 stars was because of one member of staff at the bar. I asked if it was possible to have just a mug of hot water (to make tea in our room with bags we had bought) he said this is not possible as mugs couldn’t be taken to the room. The following day I arrived with my own flask and asked if he could top this up with hot water kindly and he scoffed at the idea and was quite rude. He did fill it up but made me feel silly for asking. I then asked for a little bit of milk, to which he also looked at me like I had 10 heads! He then said he had to charge me for the milk (fair enough but he didn’t have to be so rude about it). I also thought this was unreasonable as I’d spent money all day on beers and coffee. Every other member of the bar/cafe were very friendly however.

Leisure Partner

6/10

Pleasant

23 Jun 2025

Hilary

Hotels in San Sebastian are expensive and this one is priced too high for the distance from the town and the condition of the hotel. Restaurant is excellent. Great menu del dia

Partner

6/10

Pleasant

17 Jan 2025

Desiree

Would not return!!

We booked an accessible room and the bathroom shower flooded the whole bathroom.The screen was not watertight and the floor was treacherous.We arrived quiet late and so chose to eat at the restaurant.The waitress was incredibly rude!!

Partner

10/10

Exceptional

25 Aug 2024

James

Nice hotel in a quiet neighbourhood. Not too far to walk i into the city and good nearby buses

Leisure Family_with_children

6/10

Pleasant

12 Aug 2024

Matthew

3 star 🌟

Average hotel. Comfortable beds and a good size room and balcony. Quite odd to have no balcony furntiure or a fridge in the rooms and dated tv, air conditioning etc - not exactly 4 star!

Nice small terrace but hot tub wasnt available. Dissapointing! Bar closes before midnight, againdissapointing and not in line with being a 4 star hotel. Front desk staff were helpful.

Partner

10/10

Exceptional

12 Aug 2024

Maria Guadalupe

Great

Leisure Family

8/10

Excellent

08 Aug 2024

Stala

Friendly staff and very accommodating

Leisure Family_with_children

8/10

Excellent

24 Jul 2024

Louise

Really nice hotel!

Leisure Partner

8/10

Excellent

23 Jul 2024

Audrey

Great hotel in a lovely location. Frequent bus ser

Loved the hotel. handy location. Lovely room. Just wish there was a mini fridge in the room to store water etc.
def recommend.

15 min walk to beach.

Partner

8/10

Excellent

27 Jun 2024

Mark

A very comfortable stay, though the aircon wasnt particularly effective. The stay was spoilt a little by being charged €10 euros for 2 small coffees which were not particularly great.

Partner

10/10

Exceptional

26 Jun 2024

Laurie

The property is well maintained, nice and spacious room and bathroom. Confortable beds.

10/10

Exceptional

09 Jun 2024

T

Chilled hotel

Really pleasant stay in a hotel located in a quiet residential area a bit of a walk out of town (walking into town took about 30 minutes downhill).

Really clean, quiet, chilled.

Partner

8/10

Excellent

16 May 2024

chris

Good hotel

Good hotel. Fairly quiet at night. Bar area is understaffed with one guy trying to do everything. The restaurant is good.

Partner

8/10

Excellent

30 Nov 2023

Alberto

The area where the hotel is located is a residential area, so there is no many options for dinning as such not many options for transportation if you are going to the city center and tourist attractions, only option is to take a cab

Leisure Partner

2/10

Poor

05 Oct 2023

Joanne

Hotel told me (twice) that I had no booking so I made a second one and then they charged me for both. Staff service poor and manager would not meet with me to discuss.
Also came back to room one afternoon and room door left wide open by housekeeping who never came back.

Leisure Family

10/10

Exceptional

04 Oct 2023

Manuel

Buen hotel

Es un hotel ubicado en una zona residencial, a 30 minutos caminando de la bahía. Muy cómodo.

Partner

10/10

Exceptional

13 Aug 2023

Aissa

Fácil acceso al transporte público.

Leisure Family_with_children

10/10

Exceptional

08 May 2023

Trevor

Nice to be away from the madding crowd. Very relaxing stay. Lovely staff

10/10

Exceptional

08 May 2023

Taylor

This is a nice hotel. Good price, big room. Staff was friendly and helpful. It's about a 10 minute taxi ride to the main attractions.

Leisure Self

8/10

Excellent

03 Jan 2023

Julian

Stayed here before. Needed to change my room and staff were very helpful and efficient about it. Main breakfast room a little expensive but good food. There is a nice cafe/bar in the reception where you can get a good snack if you want a lighter breakfast

Leisure Self

6/10

Pleasant

29 Dec 2022

Julian

Ubicación lejana del centro, problema con el parking gratuito ya que los puestos son bastante limitados al no haber control.

Leisure Family_with_children

4/10

Poor

21 Aug 2022

Mili

It's in a quiet locale. The room was decent sized and provided robes and slippers. However the toiletries are lacking in quality (single gel for shower, bath and hair?!) The toilet paper comes in single sheets. They don't have all the pillows when you ask for them and the wifi is atrocious.

Leisure Friends

4/10

Poor

03 Aug 2022

Kaoutar

Amenities & comfort were very disappointing for the price I paid was not comfortable not clean enough, the price was quite high so my expectations were high too but was really disappointed

Leisure Family_with_children

8/10

Excellent

16 Jul 2022

BIBI

Great hotel, staff were very friendly and helpful. The breakfast buffet unfortunately was underwhelming, I would suggest making you way into city for breakfast. The hot tub is closed so did not get to utilize. The hotel is a 30 mins walk from the city. Or 10 mins bus ride, bus stops are 3 mins walk, which is very convenient. Two suggestions for the hotel is to have a better stocked first aid kit and outdoor chairs for the balcony (so guests can enjoy the outdoor space they are paying extra for). Overall we were pleased with our experience and would return here.

Leisure Partner

10/10

Exceptional

13 Jun 2022

Kevin

A Good Place to Stay

Comfortable Hotel with friendly staff

Friends_and_family Friends

10/10

Exceptional

25 Mar 2022

Alec

Comfortable hotel within easy walk to city centre

Very friendly staff, nice clean room. Comfortable bed. A small refrigerator and coffee making facilities would be a welcome addition. Public transport to and from the city centre.

Partner

10/10

Exceptional

04 Dec 2021

Robert

Great Rooms and Great Restaurant and Cefe

Leisure Partner

8/10

Excellent

11 Nov 2021

Julian

Clean and comfortable room. Soundproofing with adjoining rooms not great. Good breakfast spread. Free on-site parking. Easy 20 mins downhill walk to the seafront. Helpful staff

Leisure Self

8/10

Excellent

08 Nov 2021

Markku

For us all worked pretty well. We got exercise while walking through the steps to old city where beautiful and nice food/shopping. Great beach. Outdoor bath tube was unfortunately off. Breakfast expensive but okay.

Business

10/10

Exceptional

29 Oct 2021

Heddy

Great location. Excellent service. Staff very helpfull.

Friends_and_family Friends

8/10

Excellent

07 Oct 2021

Sarah

Quiet out of town

Leisure Partner

10/10

Exceptional

16 Sep 2021

Emma

Short stay in San Sebastian

Great for a stay in San Sebastian if you are driving and need easy parking!
Really nice hotel staff (very helpful and friendly check in). Location for us was ideal as needed parking and didn't mind the 25min walk into old town.
Recommend!

Partner

10/10

Exceptional

05 Sep 2021

Zydra

It's a nice hotel in a quiet area of San Sebastian. It's a walkable distance until the beach (around half an hour) but you need to remember that the hotel is on the hill so it will require efforts to return :) You would also need to keep in mind that there is a limited number of parking places so you might need to order a paid parking or spend some time for looking for a parking slot around.

Leisure Partner

6/10

Pleasant

26 Aug 2021

daniel

We arrived around 6.30 pm, time some go out and need taxi or infos and others check in with added time needed due to covid and there was just one person taking care of all this!!! Created waiting time, should not be the case.

Partner

8/10

Excellent

23 Jul 2020

Verified traveler

Aiete

Nice place not too far from town. Very clean and comfortable. Helpful staff. Only downside was the tub on the terrace wasn't open.

Partner

2/10

Poor

19 Jul 2020

Dorothy

Sleepless in San Sebastian

It is 1.15 am. The people in the toom above are banging and shouting. There is nobody on duty to complain to.
The website was misleading. The hotel is much further away from the beaches and restaurants than described.
We could not get a drink at 10 pm as the hotel bar was closed.
The roof terrace and other public areas were closed and our room was very basic.
I have never left a negative review on hotels.com but this is not good enough.

Partner

10/10

Exceptional

17 Nov 2019

david

Perfect stay

We wanted a hotel not right in the city centre, but easily able to walk to the city centre. This was perfect. The reception, bar and restaurant staff made our stay in this beautiful city even more special. Dinner in the hotel restaurant was outstanding

Partner

8/10

Excellent

05 Oct 2019

Verified traveler

Overall a positive experience. The rooms are clean and comfortable, though they have no fridge or coffee making facilities. Great shower and good bed. The TV only offers local channels. The front desk was understaffed for check-in time and we had to wait for some time. Great staff though. The hotel is located up a hill and it is about a 30 min walk from the casco viejo. There are regular buses too. I would stay there again.

Leisure

6/10

Pleasant

11 Jul 2019

Verified traveler

Not in a great location and the room was very minimally decorated with old furniture, but relatively clean and very quick to get a taxi to the better part of downtown.

Leisure Partner

2/10

Poor

18 May 2019

Verified traveler

NOT A ' 4 STAR ' HOTEL

I have stayed at many 4 star hotels & this is more of a '2' or '3' STAR!!!

No carpet in the room...vinyl and fake wooden floors.

No tea or coffee facilities in room....the basic requirements for any 4 star!

No bar fridge or any type of fridge!

Inroom toilet has single sheet tiolet paper dispenser... like what you find in a public toilet.

Bed is hard and uncomfortable.

Very basic room in every sense!

The only 'good' the hotel has to offer is friendly staff.

Very disappointing!! Would not stay here again!

Partner

8/10

Excellent

07 Apr 2019

Ellie

Very clean and well maintained hotel. About 20 minutes form old town

Leisure Family

10/10

Exceptional

30 Mar 2019

Adolf

very pleasent and convenient stop-over.

Excellent standard, location outside the center of town is an advantage since there is very good public transport and taxis and no problem with parking.

Partner

10/10

Exceptional

25 Mar 2019

Renee

Affordable Business-type hotek

We thoroughly enjoyed this hotel. It’s not fancy, more like a business hotel but incredibly priced and with free parking. A major hike down & up to old town but you get to walk off your pinxos that way. Biggest selling point-incredibly helpful bilingual front desk. Before we could even ask, she pulled out a map, perfectly mapped out the walk and couldn’t have been lovelier. Much appreciated

Partner

8/10

Excellent

02 Jan 2019

Jessica

Palacio de Aiete

Nice hotel tucked away from the bustle of the main area

Partner

10/10

Exceptional

21 Nov 2018

Verified traveler

Offer free parking though limited space. Receptionists were very accommodating & professional. Room & bathroom were very clean. Bed was very comfortable, pillows & linens were very clean. Public transport is available every 15min or you can walk to the beach & old town.

Leisure Family

10/10

Exceptional

03 Nov 2018

Robert

They are dog friendly but do not take cars. We turned up with a dog and a cat. They helped us out .

8/10

Excellent

18 Oct 2018

HELEN

For a 4 star, No coffe or tea in the room. 2.5 km sesy fron the center. Parking eas limited. The too. We stayed in. The bidet placed in an awkward spot. So vanged into it. Had s restaursnt which offeted a nice menu.

10/10

Exceptional

12 Aug 2018

Verified traveler

Excellent hotel close to the town and the beach.

Partner

10/10

Exceptional

19 Jun 2018

VENNA

Great quiet and safe residential location

An easy 20 min downhill walk to the town or a bus ride. The taxi into town costs around 10 euros but return is under 7 euros. We preferred to catch the bus which was very easy. The pintxo bars are mainly in the old town area and they were the best pintxos in Spain IMO. However the hotel has a cafe will very well priced drinks and tapas and great service. There is also a tapas bar just down the road about 2 mins walk towards the town that is definitely worth a visit. The hotel restaurant serves a nice 3 course meal for a very reasonable price I think around 16.40 euros which includes a glass of wine.
The rooms are of decent size with good quality fittings and consists of a large comfortable bed (with choice of pillows), wardrobe hanging space, security safe, armchair, table and chairs etc. The bathroom is large with a large bathtub with shower, bidet. hairdryer, nice toiletries etc. The aircon worked well as did the wifi. There was no fridge but reception were happy to put stuff in the kitchen fridge if you wished. The TV had no English channels unfortunately.
Safe parking in front of the hotel and good getaway to the motorway. A buffet breakfast was offered at a small cost.
The staff were extremely helpful and accommodating and particular mention goes to Ferdinand and Lucia who went out of their way to assist us.
Overall this hotel is excellent in every way and we enjoyed our stay very much. We have no hesitation

Partner

10/10

Exceptional

31 May 2018

Joe

Very Comfortable

Large comfortable, clean, modern rooms. All the luxury conveniences you need play a staff that is very helpful and speaks English.
10 minute public bus ride to center city. 2 minute walk to a covered buss stop.
Grocery store with fresh fruit next to the bus stop.
Exceptional value

8/10

Excellent

30 May 2018

Verified traveler

Quiet area with good bus service nearby to city.

10/10

Exceptional

21 May 2018

John

Great hotel. Good restaurant and bar. Excellent facilities. Lovely staff and a thourouly enjoyable 5 days

10/10

Exceptional

11 Apr 2018

Sheri

Nice area

Nice hotel. Not too far from city center. Staff is friendly. Lobby bar is open area.

10/10

Exceptional

12 Nov 2017

Judith

Cute hotel

Cute hotel.would stay again

Family

10/10

Exceptional

24 Oct 2017

Meg

Away from the crowds

We were in San Sebastian to enjoy the evenings tapas and wine in the Old Section (parte vijea). Our hotel was 15 minutes from old town on a hill in an upscale neighborhood. Clean, well-appointed, with superb staff. The room was larger than usual for a European hotel and very comfortable. Unfortunately our only view was the apartment building across the street. We were unable to see either the mountains or the ocean from this location.

6/10

Pleasant

15 Jul 2017

robert

Location is bad

For anybody planning to visit San Sebastián. The location is terrible.

6/10

Pleasant

11 Jul 2017

Verified traveler

Up a hill in San Sebastián

Charmless hotel. About 1 km from beautiful beach--up a huge hill. Transport by public bus nearby. Had a great time in San Sebastián--chose the hotel, because it had parking. But the hotel was off the beaten trail and could have been in any city anywhere.

8/10

Excellent

26 Nov 2016

Verified traveler

Good all round hotel.

Very pleasant stay. Friendly and helpful staff. Great location for the buses into town. Old town vibrant at weekend good tapas bars and friendly atmosphere. Can't wait to visit again.

Partner

2/10

Poor

27 Oct 2016

Verified traveler

No way

Personal very rude, told me they don't care about guesses opinions

Family

10/10

Exceptional

30 Aug 2016

JC

Good hotel with free car parking.

We spent 6 nights at the Palacio de Aiete and enjoyed our stay. The main reason for choosing this hotel was for the free parking, but the hotel's staff and facilities were very good. There options for breakfast were excellent and continually replenished and was served until 10.30 weekdays and 11.00 at weekends. We ate in the restaurant one evening which was fine and the menu choice was good and a reasonable price. Due to the location it is a good 20 minute walk to Ondarata Beach and around 40 mins to the old quarter; we were happy to walk but a number of guests take taxis into town.

4/10

Poor

28 Aug 2016

Bruce

Not a four star hotel.

Very uncomfortable beds. Aircon not working. Staff were friendly, but could not really do much. Definitely not a four star hotel.

Partner

10/10

Exceptional

04 Aug 2016

Conor

Comfortable hotel in a nice quiet neighbouhood

Comfortable hotel in a nice quiet neighbouhood

Partner

10/10

Exceptional

14 Jun 2016

Carl

Nice hotel

Good

Family

10/10

Exceptional

15 May 2016

Verified traveler

We noted our stay, excellent restaurant. The front desk was informative and friendly. Our room was comfortable and clean

10/10

Exceptional

23 Apr 2016

Verified traveler

Good place to stay when in San Sebastian

The hotel is well located in a peaceful area, within a walking distance to the city centre - 15 mins. On the way to the Concha beach you can admire the city from the top. The place is also well communicated with the local buses.

The room was of a good size and clean with an extra small living area and extra TV set. Bed very large and comfortable. Next to the bed, there was piped music.

8/10

Excellent

26 Jan 2016

Lawrence

Respectable hotel in quiet residential area

Comfortable spacious room. Large bathroom. Remarkably inexpensive for this standard of quality.

8/10

Excellent

07 Oct 2015

Ty

Little gem away from the old town

Great stay away from the old town but only a short bus ride away. Hotel is clean, quiet and has parking.

Family

8/10

Excellent

03 Oct 2015

Andrew

Nice hotel, but quite basic in parts ie. Restaraunt. A bit out of the way but quite. Well run but overall a high standard budget hotel is how we would describe it.

Partner

8/10

Excellent

25 Sep 2015

David H.

Nice Stay

Great place - reasonable price, not too far from scenic historic district. Very clean, eco friendly, and modern amenities.

Partner

10/10

Exceptional

13 Aug 2015

celina

holyday

comfortable in a nice neighborhood!

Family

4/10

Poor

12 Jul 2015

Wanda

VERY inconvenient location!

The staff at this hotel were very friendly and helpful and the room was adequate; however, it is about a 30 minute walk to town. I would not stay here again because of the location. You can take a bus, but it isn't convenient and it is 6 to 8 Euro for a taxi. If you forget something in your room there is no going back. Also, you can't just pop into your room if it starts raining or you need a rest. I would spend extra money to stay in town.

Family

8/10

Excellent

08 Jul 2015

Verified traveler

Lovely hotel. Very helpful pleasant staff. Breakfast did the job but not especially remarkable. Location good at about 20 mins walk from beach much easier down hill journey than return uphill one.

Partner

6/10

Pleasant

28 Jun 2015

Verified traveler

Shower

Taking shower was a bit annoying. The pressure was not enough and from time to time it was surprising me with cold and very hot streams...

6/10

Pleasant

11 Jun 2015

Lauren

Poor sound installation

The installation was terrible. I was kept awake trying to get to sleep and was awoken early by the nose. I even heard the person either next door in or in the room above me use their toilet.

Partner

8/10

Excellent

30 May 2015

Tim

Good value, if rather bland.

You will need sat nav to find the hotel as it stands in a quiet residential area about 20 mins walk from the seafront. Parking, just outside the hotel, was both free and convenient, but then it was out of season.

Our only disappointment was we booked a double room only to find two single beds, made up individually, pushed together. Not worth complaining about but this is why room comfort only scored a 3 with us.

The in-house cafe was good value for a hotel in this price range. We did not use their restaurant, preferring to eat pintxos at nearby bars - which were excellent value.

Modern and efficient, but rather antiseptic. The type of hotel a business traveller might stay in but not use to entertain a client or prospect.

Partner

6/10

Pleasant

08 Apr 2015

Claire

I would have hoped for better service.

Location was out of town, but all the hotel information does tell you that. The bus service was very easy to use - almost every bus takes you into town. We used the hotel purely as a place to stay so did not use the hotel that much other than to sleep and shower as there is so much to see in San Sebastian. The room was a little bit noisey, although we were probably just unlucky with our neighbours during our stay. The shower, however, was unusable going from artic cold to scolding hot at a moments notice. We did mention this to staff, but to no avail. It is an expensive hotel and I would have hoped for better service.

Partner

8/10

Excellent

06 Jan 2015

Linda

Good value

Excellent value for money. A little way out of town but free parking right outside the hotel. Clean hotel, in residential area.

Partner

8/10

Excellent

10 Dec 2014

Murray

Good spot.

Great location but out of season so hotel was still getting ready. Staff need a little more training. Breakfast was very Faulty Towerish!

Partner

10/10

Exceptional

13 Nov 2014

jclk8888

Modern and very comfortable

The rooms are large, well equipped and very comfortable. We parked our car at the hotel for free and either walked (20 minutes) or took a bus to town. Great place to stay with very helpful staff.

Family

8/10

Excellent

30 Oct 2014

Verified traveler

Stop ove

Lovely hotel only arred by the fact that on Sunday the restaurant is closed, hence we could not get a cooked meal - having travelled all day. We ended up going to the local bar for a beef burger! We were extremely disappointed.

2/10

Poor

01 Oct 2014

ELIZABETH

terrible service

Charged us twice as much as everyone else. Bed broke. Really far out of town.

Partner

8/10

Excellent

24 Sep 2014

Gurmeet

Nice clean and comfortable hotel

Good experience. Very friendly and helpfull staff.

8/10

Excellent

20 Sep 2014

Teddy

Good Hotel, Location not Great !

We took a taxi from the bus station, around 20 mins. Check-in was quick and reception very good. The room was comfortable and of a reasonable size with a small balcony. Our room had a wall-mounted TV which is presumably standard through the hotel as our first night was spoilt by the amount of noise from the next room which if of the same layout as ours would have had its tv mounted on the wall behind our bed. We phoned reception who phoned the room but with no response. Eventually they came up and knocked on their door and we had a quiet night form that point.
We thought the hotel was walking distance of the town which it kindof is but very tiring uphill on the way back.There is a choice of fairly frequent buses into town at a stop 5 mins away though.

8/10

Excellent

19 Sep 2014

Verified traveler

Good hotel, out of town location

The hotel was fine but had to catch a bus into San Sabastion. Staff were very friendly and the hotel was modern in appearance.

Family

4/10

Poor

05 Sep 2014

Verified traveler

Horrible Staff

We booked this hotel for 3 nights but due to our check-in experience we cancelled the second two and only stayed the first night because it was non-refundable.

I booked a room and upon arriving was told I had to pay almost twice the advertised rate because there would be two people in the room. I have never heard of this. I said that's ridiculous. And as soon as the words left my mouth the woman and man at the front desk proceeded to yell at me and wouldn't stop to let me say anything else. They yelled saying everywhere in Spain you pay more for each extra person in a room because of water usage and showers and some more that I couldn't understand. I said they didn't advertise this when I booked my hotel online and then I got yelled at again, the woman yelling \"no, no, no\" for what seemed like five minutes.

I'm Canadian so yes we are accustomed to polite service but this was disgusting. Everyone in the lobby was watching me be yelled at by two hotel staff. I am still stunned they think that was appropriate. Pathetic hotel.

6/10

Pleasant

28 Aug 2014

Laura

Nice hotel but quite far from the centre of town

The staff were lovely and the hotel was clean and comfortable although the room was a little sparse. The main issue was the location, it was a 25 minute walk from the old town. There was a bus that ran every 10-ish minutes but it stopped running at 22:30.

8/10

Excellent

28 Jul 2014

JM

A great hotel in San Sebastian

The hotel is bright, clean and the staff is very helpful. Our hotel room was also quite large, which was nice, had a nice balcony with a good view and great bathroom facilities. Note: it is a little far from the old city in that it is at the top of a hill that takes about 15 minutes to walk (it is closer to the beach). For the most part this walk wasn't a big deal, but I could see how it could be a factor for some, especially at the end of a long day of walking and site seeing. It helps that cab rides throughout the city are reasonable.

It's a great place and find.

8/10

Excellent

13 Jun 2014

Verified traveler

Great value

For the price, a great value stay close to potes and 30 min drive from Fuentes de and the lift to the top of the mountain.

Partner

10/10

Exceptional

07 Jun 2014

frenchie

worth the walk

We walked into town, first time it took ages as we misread the map..but once we got our bearings it was ok. Taxi back in the evening was definitely cheaper than attempting to park in san Sebastian. Hotel and staff of a very high standard and the price of drinks was reasonable, nice to have after returning from a fun night in SS

Family

8/10

Excellent

02 Jun 2014

Marg

Nice hotel

The hotel was good but to far out of town unless you hav a car but the hotel was realty clean staff very helpful with what bus to catch to town and were to eat would recommend to stay here if you don't mind walking

10/10

Exceptional

25 May 2014

j miller

Hilltop Haven

A good hike up and down the hill to beach and city, but you will be healthier after. Great hotel for the money, house keeping top notch, beds comfortable food and bar great. Workmanship kind of quirky, flooring had gaps in it, door handle off level, doesn''t harm anything but as a do it yourselfer kind of shoddy workmanship for a hotel. Parkings free, great value for money

8/10

Excellent

12 May 2014

Verified traveler

Pleasant experience.

The hotel is located at a nice, quiet, and safe neighborhood. The downside is inconvenience of course, and the buses that run through this neighborhood are not so on time and they stop running pretty early at night. Luckily, taxi in this area is cheap enough. I must comment on the courteous and beautiful ladies in the front desk during the day time, which you don't usually see in hotels of this price range. The restaurant in this hotel offers high quality food at reasonable price sans the hip atmosphere of those in the nearby old town of San Sebastian. I have been either a gold or platinum member in Marriott every year in the past 14 years, and I have traveled the world. I can safely say that most hotels in Europe at this price range don't come close to the overall quality and value of Palacio de Aiete.