Name: Residencia Manuel Agud Querol
Address: Paseo De Berio 9 Donostia, San Sebastián, ES

4/10

Poor

11 Jul 2026

Laurens

Unfortunately I arrived in a 40 degree heatwave in the evening. During the night it did not cool below 30 degrees. The room was extreeemely hot. I asked for a fan as the website states there is no AC. They did not have one. After complaining they simply said they dont have to provide it. In terms of health and safety I found that to be a lack of care.

The corridors and rooms are extremely smelly of sweat odors.

This may be a good place when its not too hot. But still I would recommend people to book this more as a last resort option.

8/10

Excellent

16 Aug 2024

Dominic

Staff excellent, property has electric car charging, parking is ok, can be tricky at times. Main issue was the self catering equipment was missing basics, but this was resolved by the staff when we asked. A small amount of investment (wine glasses, bottle openers, coffee makers etc) could make it much better.

Leisure Family_with_children

8/10

Excellent

14 Aug 2024

Michelle

Good

Leisure Friends

10/10

Exceptional

08 Aug 2024

Shelley

Novel, perfect 2 bedroom apartment for our family of 4, kids loved having their own room and location was great.

Leisure Family

6/10

Pleasant

05 Aug 2024

joel

You should expect A/C in any expedia hotel in 2024

Leisure Family

10/10

Exceptional

13 Jul 2024

Semma Tarekegn

No nearby bars and restaurants

Leisure Family

4/10

Poor

13 Aug 2023

Ali

Hotel price student dorm stay!

This place is a student dorm being rented in summer time when universities are closed. Very basic and dirty rooms without any services, parking is free but you will end up park on the street and pay by meter which is absolute headache. I do not recommend this place!!

Partner

10/10

Exceptional

23 Aug 2022

Heidi

This is a student residence during term and so, let's be clear, the room is basic. Nevertheless, it was clean and well appointed. The bed was comfortable and the room also had a galley kitchen (good if you like the option of being able to cater for yourself for some meals). If the room had a drawback, it was that space was tight (e.g. to eat breakfast we had to put up a table that we then collapsed). The people at reception were friendly and helpful. It met our needs and we would consider staying here again if in San Sebastian.

Leisure Partner

10/10

Exceptional

06 Aug 2022

Rafal

Very clean, pleasant place to stay with family.15 min to the Beach, 5 min to public transport.

Friends_and_family Family

4/10

Poor

14 Aug 2020

Verified traveler

No air conditioning - avoid during summer as it gets too hot to sleep

Leisure Partner

8/10

Excellent

15 Aug 2018

Verified traveler

Dormitory Living in Beautiful San Sebastian

First I must preface this review by saying that I booked this accommodation very last minute, and that the San Sebastian area is notoriously expensive and busy during summer weekends. To find a room for 2 people for around 100 Euro days prior to arriving, the room was excellent. It is basically a student dormitory that is open to anyone. I assume there are more students during the school year, however there seemed to be a wide mix of young and old people, all respectable and polite, looking to enjoy San Sebastian on a slight discount. Pay close attention to the type of room you book, as there are shared dorms, shared bathrooms, or private rooms. It has a bit of a bohemian atmosphere that one finds more often in a hostel than a dorm, however the building itself and facilities were top notch. I had a private room with an ensuite that was perfectly adequate to move around and enjoy the city. The location is a bit far from the main attractions, however it's still walkable and taxis around the city are pleasantly inexpensive. If I return to Donosita (which I likely will as this was my 3rd visit) and am looking to save a bit of money, I would definitely stay here again.

4/10

Poor

13 Aug 2018

Adolfo

Walls are very thin so you can hear everything from the room next door. No AC so it gets really hot.

4/10

Poor

16 Aug 2017

Verified traveler

Student Room

Basically this is a room used by students and not really a hotel. Would be ok but you can hear every drop of water of other room. Wifi is not working and the promoted \"self-parking\" means you have to search and pay for parking yourself.
The room itself is ok but really overpriced fir what you get.

6/10

Pleasant

30 Jul 2017

Michele

Disappointed

It was not at all clear from the information on hotels.com that this is a college dorm. It was not at all what we expected, and I would not recommend to anyone. It's not adequately priced or advertised. This was a disappointment.

Family

4/10

Poor

29 Jul 2017

Verified traveler

You get what you pay for.

It was a dorm room. It was local and convenient but still a dorm room. No air conditioning, minimal comfort- not at all like the photos shown. Then they tried to say we needed to buy a Hostel card for 4€??? We didn't have change so they said get it the next day- we never did and never needed it.

That being said, it was a good location for a good price and they even scheduled a taxi to pick us up to get to the airport. There were vending machines and laundry available, as well as an elevator.

Family

6/10

Pleasant

18 Jul 2017

Eduardo

Not a bad option if you're on a budget...

It's a university residence. The rooms are quite nice and have a little kitchenette, microwave and fridge, which is a rarity here in Europe. Location itself isn't too bad, as there is really good bus access to the the old town and the beach (three different lines running all day, you don't have to wait more than 5-10 minutes). It;s a fair walk otherwise (about 40 minutes). This is a really good option for those with a family travelling on a budget.
San Sebastian is a culinary mecca, the ktchenette is irrelevant. And there is something to be said about staying at a pension in the old town, and just being able to have a siesta in your room when it gets really hot in the middle of the day. Not to mention stumbling home after a night of pintxos and one too many glasses of wine!!!

2/10

Poor

09 Jul 2017

Verified traveler

Stinks

The staff were nice but our room wouldn't close and the kitchen smelt like a dead animal.

10/10

Exceptional

28 Aug 2016

ramona

Old world charm

It was just wonderful to stay in the famous Windsor Hotel. The old world décor added to its charm. Full white table service for breakfast in the beautiful dining room. The hotel staff all in lovely uniforms and always there to help you. The hotel is looking old but that is part of the charm. Our room was very nice and well stocked with tea & coffee, mini bar and even an iron. Come stay here for the ambiance and charm of a past era!

Partner

6/10

Pleasant

22 Aug 2016

Verified traveler

This is a student hotel. It's quite cheap and this was a reason for staying there. The room was clean and quiet. There is a free wifi. We also got cookies and juice while waiting in the reception.

Partner

4/10

Poor

09 Aug 2015

Hannah

Rooms were to hot to sleep

Unfortunately seeing as this is university accommodation not a hotel the rooms did not have any air conditioning or a fan we tried to open a window to try and cool our sauna of a room and was then bitten by mosquitoes for the rest of the night. It took a while to be served at the front desk even if it was a simple request.
The location to the beach however was great only a 15min walk or a lovely 45 min walk to old town if you walked along the beach or the taxi ride was max €10 to old town. If a fan was available or some kind of air flow in the room I may consider staying again otherwise I wouldn't think of coming back in the summer.

Family

10/10

Exceptional

25 Jul 2015

Verified traveler

A spacious room with complete kitchenette.

This is a college \"dorm\" during the academic year. The room is very spacious, with two single-beds, in-room bathroom/shower, two mini-fridges, microwave, and kitchen-top burners, along with all utensils and dishes you could need. There are laundry facilities and computer access on site.

The check-in was smooth, with friendly and knowledgeable staff.

6/10

Pleasant

25 Jul 2015

William

You get what you pay for

There was a reason this was the most inexpensive place we could find in San Sebastin to stay. You are literally staying in a dorm (small, single beds). For the most part it was pretty clean, by no means was it a beautiful place to stay. It served it's purpose for a place to lay our head down for the night. Cool concept of renting out dorms in the summertime to make extra money for the school.

Partner

8/10

Excellent

13 Jul 2015

Sam

good value

We were just here for 2 nights and couldn't find anything else so we booked here. It was cheap, clean and only a 5 minute bus ride from the beach and Old Town. No complaints at all for the price!

Partner

4/10

Poor

06 Jul 2015

pat

This is a college dorm room for rent.

this is a dorm room of a university near san sebastian. IT is clean small kitchenette. The shower was broken and leaking water all over the bathroom floor. The sheets were clean. The bed was a twin and uncomfortable. There was no air conditioning. It was a dorm room. It will suffice for young people.

4/10

Poor

09 Oct 2014

Amanda

Good location and price but not worth it

We struggled to find accommodation in San Sebastian and thought this looked good for a good price. We were really, really disappointed. The 'hotel' is university accommodation and the photos are very misleading. It was much older and run down than the photos indicate. You had the kitchen facilities yet nothing to wash your dishes. No housekeeping. We did walk down into town and to the beach - it took maybe 45mins to get there but we didn't mind walking. Overall wouldn't recommend this place.

Partner

2/10

Poor

25 Aug 2014

Verified traveler

This is not a hotel

It is student accommodation. Reception desk service is poor: no assistance or advice on what is going on in the area or how to travel in and out of San Sebastian. No wifi in the rooms and only one communal pc which is slow and cannot operate latest websites because it is windows 1995. There are no cafe or buffet options. Rooms are basic and the fittings are cheap so falling apart. If yoy need a basic bed for one night with s bathroom then this is the place.

8/10

Excellent

19 Aug 2014

Samuel

University dormitory turned hotel

Tidy, clean university dorms turned \"hotel\" for the summer. Everything you want from budget accommodation. Included a tiny kitchenette which was a nice perk. Would stay again. I had no trouble connecting to the WiFi in the room - I know others had difficulty. Thanks.

6/10

Pleasant

13 Aug 2014

Verified traveler

Actually a university dormitory

The \"hotel\" was fine but it was actually a university dorm room masquerading as a hotel. As long as you understand that, you'll know what you are up for. We initially thought it was an ex-hospital.

6/10

Pleasant

15 Jul 2014

Eddie

Like a dorm room

The location isn't terrible - two miles from Old Town and less than a mile from the beach, but its an old dorm and still looks like it. No TV and no AC. A small kitchen was nice and if you just need a bed and shower at a nice resort town then its fine. Desk personnel were excellent.

2/10

Poor

28 Jul 2026

Sally

TERRIBLE. Having been a hotels.com member for 15 years, I have never had a worse experience. This property was well managed with courteous reception staff. But, the room was absolutely NOTHING like the image on the website nor on my booking confirmation. The room was a student dormitory room into which was squeezed a double bed jammed against two walls. One person had to sit on the bed (or stand in the bathroom) to allow the other person to move in the room. Biggest problem was that the room was stifling. My 6’6”husband fainted after being in the room for 10 minutes. This was very scary. The room description did say no air conditioning, and a small table fan was provided that did nothing other than to push stifling hot air around. We had booked and paid 5 nights. After one hour I contacted management requesting a refund due to the extremely uncomfortable and unhealthy room. A polite response was provided the following day with a refusal to refund. Immediately upon waking we left the room, not returning until night. This property suits a budget poor single traveller as an alternative to a youth hostel (which would have been a safer option). Under no circumstances should it remain on the hotels.com website with an image bearing no relationship to reality at all, and be sold as a double room. I have never ever had such a terrible experience, and paid such a price for such falsely advertised accommodation.

Partner

10/10

Exceptional

27 Jul 2026

Andrea

limpia y cómodos, para pasar unos días está bien

10/10

Exceptional

27 Aug 2025

Ivette

Estuvo bien

Leisure Family_with_children

8/10

Excellent

06 Aug 2025

Hugo

Cómodo y funcional

Sencillo y cómodo. Buena relación calidad precio.

Partner

10/10

Exceptional

03 Aug 2025

Madline

Résidence propre et bien placée. Bus au bout de la rue. Le plus un parking gratuit.
Seul bémol notre studio était au RDC côté parking, plutôt bruyant.

Friends_and_family Family

6/10

Pleasant

03 Aug 2025

Pablo

El checking y aparcamiento han sido fáciles. La habitación estaba muy mal manteninda para este precio. La ducha estaba atascada y salpicaba por todas partes, el suelo lleno de manchas, la ducha con moho en el techo... Por el precio de la noche me ha parecido muy poca calidad. Lo entenderia si fuese alojamiento en una pensión básica.

Leisure Partner

2/10

Poor

29 Jul 2025

VINCENZO

Punteggio suggerito: ★☆☆☆☆ (1 su 10)

Titolo: Esperienza deludente e struttura non sicura

Ho soggiornato per alcuni giorni ed è stata un’esperienza molto negativa. La camera era sporca all’arrivo, con frigo rotto, scarico del bagno guasto e doccia ostruita. Non c’eran il phon e l’ascensore è rimasto fuori servizio per tutta la drata del soggiorno.

La cosa più grave è che ho subito un incidente: ho sbattuto la testa contro lo spigolo di un’imposta aperta. Non esiste alcuna infermeria, né kit di pronto soccorso o neanche del semplice ghiaccio disponibile. Ho dovuto tamponare con asciugamani bagnati in attesa dell’ambulanza.

Inaccettabile che venga chiesta una quota associativa per soggiornare in una struttura tanto trascurata. Nessun cambio biancheria per 4 giorni, pulizie fatte solo all’ultimo. Mi aspettavo molto di più da una struttura che accoglie anche ospiti esterni.

8/10

Excellent

23 Jul 2025

Cynthia

Nous avons beaucoup aimé le service. Il n’y a pas d’air climatisé dans la chambre, mais il y avait un ventilateur, et comme nous sommes venus dans une période pas trop chaude, nous n’avons pas eu chaud. L’hébergement est loin à la marche du Old town, mais ce fait bien en autobus.

Leisure Friends

8/10

Excellent

20 Jul 2025

GUSTAVO

Un lugar tranquilo. Parqueadero gratis. Excelente atencion. Habitaciones basicas y limpias ideal si viajas en familia las habitaciones no tienen aire acondicionado y eraa julio pero nos dieron un ventilador y dormimos bien. Hay una cafeteria cerca abierta en semana. Recomiendo el lugar con precio correcto.

Leisure Family

2/10

Poor

25 Jun 2025

José Manuel

Horrible trato, atención inadecuada bloqueando puertas de acceso a la habitación por falta de gestión de datos en el segundo día. Sin contactar previamente ni por teléfono. Llamadas al alojamiento sin respuesta y engaño en web con habitaciones cuádruples y dobles.

Friends_and_family Friends

2/10

Poor

22 Jun 2025

Fernando

Un atraco, precios de hotel 4 estrellas en un albergue de estudiantes.
Jamás vuelvo

10/10

Exceptional

26 Oct 2024

Ingrid

Nickel

Très bien.
Bien desservi au niveau des bus qui passent fréquemment. Durée du trajet jusqu'au centre 15mn marché jusqu'à l'arrêt comprise.
Cependant, en 40 mn à pied, on est en ville et la promenade est très sympa.
La mer n'est pas très loin à pied.
Quartier vivant très proche aussi, où on trouve de tout.
Personnel très avenant, parking gratuit et sécurisé.
Je recommande.

Business

10/10

Exceptional

19 Aug 2024

Eva

Sehr sauber und gepflegt, gute Matratzen, hilfsbereites Personal.

Leisure Family

10/10

Exceptional

18 Aug 2024

Hiroshi

スタッフの対応が良かった

Leisure Family

10/10

Exceptional

12 Aug 2024

Franck

Nous aurions apprécié avoir de la climatisation mais l'accueil était là au tournant

Friends_and_family Family

6/10

Pleasant

11 Aug 2024

Wilfried

La Clim serait plus écologique

Chambre des plus classique. 160€ pour deux adultes alors qu’il n’y a même pas de Clim.
Studio 2 lits simples ok mais en période de forte chaleur les étudiants ne doivent pas en pouvoir (je rappelle que c’est une résidence d étudiants)

Apporter la Clim serait donc un plus !
Nous avons donc dû laisser le ventilateur allumé toute la nuit … merci l’écologie !

De plus le ménage laissait à désirer … nous avons bougé les lits pour les mettre côte à côte et sous les lits le ménage n’était pas fait.

Nous trouvons donc le tarif de 162€ pour 1 nuit sans pdj prohibitif !

Mis à part cela le service a été très agréable par les réceptionnistes.

10/10

Exceptional

31 Jul 2024

Santos

Solo deberían tener wifi gratis o por lo menos es muy complico conectarse.

Leisure Self

8/10

Excellent

29 Jul 2024

Aline

Très fonctionnel, impeccablement propre et à 15 minutes à pied de la plage. C'était super.

Partner

8/10

Excellent

23 Jul 2024

Saskia

Studentenwohnheim, das im
Sommer umgewidmet wird als Touristenunterkunft:zwei Zimmer teilen sich eine Küche. Alles spartanisch, aber ausreichend, gute Busverbindungen ins Zentrum, Stadtstrand fußläufig erreichbar. Gute Parkmöglichkeit. Viele junge Gäste, nahe Einkaufsmöglichkeiten und Bars

Leisure Family

10/10

Exceptional

22 Jul 2024

Judit

Muy buena experiència

Ha sido una buena experiència. Sin duda nos ha echo decantar por este tipo de alojamientos para otras ocasiones. Comodo, limpio, los trabajadores agradables y amables. Todo limpio y con buenos detalles.

Friends_and_family Family

8/10

Excellent

30 Aug 2023

Igor

Una buena opción para disfrutar de Donostia a un precio razonable.

Leisure Self

4/10

Poor

22 Aug 2023

Alvaro

Alojamiento excesivamente caro donde tuvimos una fuga de agua de la habitación colindante y me mojó toda la ropa, la llave no abría bien la puerta, la ducha no funcionaba bien y estaba alejado del centro... pese a todo el precio fue desorbitadamente alto.
Como nota positiva. el personal trabajando, muy agradable.
NO RECOMENDABLE!

Partner

6/10

Pleasant

21 Aug 2023

Pasquale

Camera molto piccola pe due persone.

Leisure

8/10

Excellent

20 Aug 2023

Quentin

Bon séjour, malgré quelques points d'ombres

Mon séjour dans cet hôtel s'est bien passé mais faites attention au parking, les places sont étroites et les gens ne savent pas se garer... (garés en biais en dépassant sur les places à côté).
Si vous avez une voiture électrique ne reposez pas tous vos espoirs sur les trois bornes du parking car les places sont souvent occupées par des voitures thermiques, ou alors les places sont libres mais inutilisables car la voiture à côté est à moitié garé dessus...
Également heure du check-out à 11h mais les femmes de ménages qui entrent en toquant (oui oui en même temps) à partir de 10h n'est pas très agréable.
Sinon la propreté est ok, sans plus, le personnel est agréable, l'hôtel est bien situé.

Partner

8/10

Excellent

12 Aug 2023

Barbara

Location is ok

Leisure Family

6/10

Pleasant

07 Aug 2023

Reinaldo

Me preocupa que pagué al contado el alojamiento y temo que lo hayan deducido también de mi tarjeta bancaria

Leisure Partner

10/10

Exceptional

04 Aug 2023

WINSTON

Excelente opción en San Sebastián

Leisure Partner

4/10

Poor

18 Aug 2022

Verified traveler

Photos trompeuses

Ne correspond pas au photo général attention bien regarder les photos de la chambre réservé faute de surprises

Partner

8/10

Excellent

18 Aug 2022

Alice

Bien

Bien.

Friends_and_family Friends

10/10

Exceptional

17 Aug 2022

Weng

舒适的住宿！

房间厨房虽然简单但是很舒适！东西齐全，方便。

Friends_and_family Family

2/10

Poor

06 Aug 2022

Peter

überfordertes Personal, Wasser im Zimmer, wir sind gleich wieder gegangen

2/10

Poor

20 Jul 2022

Tobias

Karastrof

Det här boendet stämmer inte alls överens med beskrivningen. Vi kommer kräva kompensation för våra två dygn då det inte alls hade de faciliteter som ni anger.

8/10

Excellent

23 Aug 2021

Ángel Antonio

Buen lugar en San Sebastián

Habitación amplia, limpieza correcta, parking gratis.

Friends_and_family Family

10/10

Exceptional

01 Aug 2021

Verified traveler

Me gusto especialmente la atencion y los servicios prestados.

Leisure Family_with_children

2/10

Poor

17 Aug 2020

mimi

l'équipement de la chambre est endommagé il y a de l'humidité dans les chambres.le service est nul ,les personnels n'ont pas serviables.

Leisure Family

6/10

Pleasant

03 Sep 2019

Loris Maria

The place is mainly a residence for students, which is open also to non-university guests. It's located just a few steps from the campus, about 1.5 km from Miramar Palace, and about 3 km from the center. In the neighborhood, there are several restaurants, the university canteen, and bus stops. Although it is a good solution for someone looking for a cheap room in San Sebastiàn, with private kitchen and bathroom, it is far from what it is advertised on the website. Actually, what I booked was a single room, turned into a double by placing a double bed in the middle, so that there was not enough space for opening the table (a student could hardly cope with it ...). However, it is generally clean and it is cheaper than other places. Recommended if you have no great pretensions.

2/10

Poor

01 Sep 2019

Verified traveler

Regular servicio, poca limpieza, mala experiencia

Partner

10/10

Exceptional

29 Aug 2019

Verified traveler

Kan varmt anbefales!

Et super hyggeligt hotel med alle nødvendige faciliteter. Værelset var genialt indrettet og rengøringen var ikke til at sætte en finger på! Rigtigt søde og hjælpsomme receptionister. Kunne ligge lidt bedre, men ellers topkarakterer herfra!

Partner

8/10

Excellent

24 Aug 2019

Maria

Las recepcionistas son muy amables. La parte nueva está muy bien. Las habitaciones son sencillas. Los baños algo antiguos. Tendrían q retirar las bañeras pequeñas por platos de ducha. La cocina básica está correcta. Hay servicio de lavandería y gimnasio. Hay párking y una buena comunicación con el centro de la ciudad gracias a los autobuses urbanos 5, 25, 33, 45.

Friends_and_family Family

10/10

Exceptional

05 Sep 2018

José Eugenio

Situado en un lugar tranquilo y muy cerca del centro o bien a pie o en autobús.
Las personas que nos atendieron fueron muy amables, la habitación muy bien. En general ha sido una estancia formidable.

Partner

8/10

Excellent

23 Aug 2018

Fred

Comfortable stay in quiet area

This university offers a quiet stay in San Sebastian. It is 20 mins walk from the beach, and 15 mins to the center by bus. The bedrooms are equipped with everything you need for a comfortable stay.

6/10

Pleasant

13 Aug 2018

Verified traveler

Hôtel propre. Un peu spartiate.

À l’enregistrement on voulait nous faire prendre la carte de l’université pour quelques euros de plus en spécifiant que tous les clients devaient y souscrire et que c’etait spécifié sur booking. J’ai fait réponse que sur hôtel.com ça n’y était pas et que je ne payerais que le prix de la convenu et rien d’autre. Le Mr m’a dit qu’il vérifierait. Je n’ai pas eu de suite.

Family

6/10

Pleasant

13 Aug 2018

Verified traveler

Situacion buena. Para fin de semana, dormir y ducharte suficiente. Para más, incomodo por falta de espacio en habitación y camas minusculas.

4/10

Poor

08 Aug 2018

Caroline

Décevant

Pour 115€ la chambre pour , c'est bien trop cher par rapport à la chambre! Table et chaise pliables car chambre trop petite. Pas de tv dans chambre. La baignoire ressemble à une baignoire de poupée... Et surtout les photos proposées sur l'offre de hotel.com ne correspond pas à la réalité. Déconseillé cet résidence hotel surtout au vue du prix!

Family

8/10

Excellent

06 Aug 2018

Verified traveler

Gute Lage

Nicht weit zum Strand und einfach für Autofahrer. Mit dem Bus kommt man gut zu allen Attraktionen und die Unterkunft ist sehr sauber.

8/10

Excellent

31 Jul 2018

sandro

Buona sistemazione un po' spartana