Name: Casual de las Olas San Sebastian
Address: Plaza de Pio XII, 2, San Sebastian, 20010, ES

10/10

Exceptional

06 Jul 2026

Abigail

Fabulous family friendly hotel with great breakfast in a quiet location just outside of the city centre. About a 15 minute walk to all the main attractions and beach. Huge room, perfectly clean, great shower and comfortable beds. Very friendly staff. Full marks!

Family_with_children

10/10

Exceptional

30 Jun 2026

ELIZABETH

We so enjoyed our stay at Casual Las Olas in San Sebastián! Fantastic location in this beautiful city. Great restaurants and coffee shops in the area, and we found it walkable to several areas. The staff was exceptional … this hotel exceeded our expectations!

Family

8/10

Excellent

20 Jun 2026

DIEGO

Good value for the money. It’s in a good location with a direct walk to the city center. Rooms are big and ok, but very simple. Staff was very helpful and breakfast was very good. Parking is close by at an underground parking lot.

Friends_and_family Family

10/10

Exceptional

16 Jun 2026

Maria

The breakfast was amazing! So fresh and delicious!
The rooms were clean and spacious!
The beds were so comfortable!

Family_with_children

10/10

Exceptional

15 Jun 2026

Lazaro

We had a great stay. Family of 5. Traveled with 7 total. Great place. Highly recommend to stay here.

Family_with_children

6/10

Pleasant

13 Jun 2026

Patti

Nice, clean large room. Breakfast was the worst I have ever had a hotel, we only went once, food was awful and so was the coffee. Front desk could not get us taxi's so we had a hard time getting around. Barely a 2 star hotel. Would not recommend and would not stay there again.

Partner

10/10

Exceptional

04 May 2026

Daniel

Well located to enjoy San Sebastián. Staff very friendly and helpful.

10/10

Exceptional

25 Apr 2026

Sareta

Highly highly recommend - while unassuming from the outside, it has large and lovely rooms. The bed was incredibly comfortable, the bathroom large, with good amenities. It's a short walk from then centre and the beach (about 15-20 mins walk from La Concha). It's a fantastic place to stay.

Friends

8/10

Excellent

18 Apr 2026

Gary

Perfect for our short stay, great value and a nice walk of just over a kilometre to the centre ( slightly more to the old town). Lovely, helpful staff on the reception and a good value breakfast.

Partner

10/10

Exceptional

12 Apr 2026

Bouchra

Clean , spacious room and toilet, the only downside there is no cupboard and safe in the ro

Family_with_children

8/10

Excellent

05 Mar 2026

Paul

The hotel is very good value and the room was comfortable and a good size

Self

10/10

Exceptional

19 Jan 2026

Sacha

Those little details made the difference.

Friends_and_family Family

10/10

Exceptional

08 Jan 2026

Roberto

All good

10/10

Exceptional

24 Nov 2025

Oscar Sanchez

Everything was perfect

10/10

Exceptional

14 Nov 2025

Mark

Erik at checkin was so efficient frindly and even gave advice

10/10

Exceptional

29 Oct 2025

Arvin

Wonderful service

10/10

Exceptional

27 Oct 2025

Francisco

Great friendly staff!

8/10

Excellent

22 Oct 2025

JORGE

Buena ubicación con 2 paradas de autobús en la esquina a menos de 10 min del casco antiguo , el menú variado y con opción sin gluten, las habitaciones ultra limpias , pero las almohadas muy delgadas, no tiene caja de seguridad y el bater hace demasiado ruido

Partner

6/10

Pleasant

25 Sep 2025

Ricardo

Good basic small hotel

Self

10/10

Exceptional

24 Sep 2025

James

Nice hotel with easy acces to public transportation.

Leisure Partner

10/10

Exceptional

17 Sep 2025

Jose

Stay was great

10/10

Exceptional

12 Sep 2025

Amy

A great hotel and so welcoming for us and our two dogs. AGoing to book on our return leg to the UK.

It’s in a good location a 20 minute walk into the centre of town through some nice areas with tapas bars and people milling about. Definitely recommend.

Partner

8/10

Excellent

10 Sep 2025

Barbara

Staff helpful and friendly

10/10

Exceptional

09 Sep 2025

Siegmund Louise

I generally loved the property

Leisure Partner

10/10

Exceptional

06 Sep 2025

matt

T

10/10

Exceptional

05 Sep 2025

David

Great Hotel (once you find it!)

spacious room, great breakfast and well located hotel. However, very hard to find the hotel if you are arriving by car and late at night

Partner

10/10

Exceptional

04 Sep 2025

Monika

The room was spacious, quiet and comfortable.
Breakfast was more than ok for 2 stars and somewhat upgraded at the weekend.
Overall I loved it.
The beach is within walking distance.
I wholeheartedly recommend the property.

Leisure Friends

10/10

Exceptional

01 Sep 2025

Whitley

it was great. very comfortable

Partner

8/10

Excellent

27 Jul 2025

Matthew

Decent stay except for sewer smell from shower

Rooms were clean and beds were comfortable. Unfortunately there was a strong sewer smell coming from the shower drains. We needed to use a wet towel to cover the drain when not in use.

Friends_and_family Family

10/10

Exceptional

21 May 2025

Megan

Really appreciated the early check in. Hotel staff all very friendly.

10/10

Exceptional

09 May 2025

Takumi

todo bien habitacion enorme y limpia. atencion del personal todo perfecto y desayunoabundante

Leisure Family

6/10

Pleasant

22 Mar 2025

Deborah

No parking and not really pet friendly!

Let’s start with the parking, its not actually on site and it's NOT free. It’s in a public car park and is over €20 per night. You have to cross a main road to get there. The EV charger is av and only works if you have an account, you can only have an account if you are Spanish!!!!
Dog friendly- like other hotels, although you can take you beloved pet they are not allowed anywhere in the hotel, even though the restaurant was like a canteen.

Partner

10/10

Exceptional

12 Mar 2025

Victor

The parking is offsite and it is really expensive but it is what it is…the Hotel was great and the experience better impossible.

Leisure Family

10/10

Exceptional

07 Mar 2025

Simon

Large spacious clean room with fresh towels daily. Excellent buffet breakfast available for €9.
Great transport service but the promenade & Old Town easily walkable. Also Reale Arena is less than 10 mins away.

Leisure Friends

8/10

Excellent

22 Feb 2025

Paul

Good value

Good value hotel. Bed comfortable in a good size room.

Self

8/10

Excellent

13 Feb 2025

Madhu

The property was decent for its price

Leisure Family

8/10

Excellent

01 Jan 2025

Miguel Alejandro

I like this hotel

Leisure Family

10/10

Exceptional

09 Nov 2024

Verified traveler

Great stopover on our way to France. Parking a bit far away, but helpful staff guided us. super nice with dog bed and bowls for our dog that was also offered a snack on arrival. Nice breakfast to a reasonable price.

Friends_and_family Family

8/10

Excellent

29 Sep 2024

Patricio

The hotel is very nice. Has an underground parking one block away. Staff was friendly and profesional. Breakfast was not so great, and while the king size bed was HUGE and very comfortable, the smaller beds where a little noisy and a little hard. Overall the hotel is quite good, but price is somewhat high compared to other good hotels nearby outside of San Sebastián.

Friends_and_family Family

10/10

Exceptional

25 Sep 2024

Nathan

Breakfast was great, room was spacious, easy walk to the centre of town, parking lot across the street.

Leisure Friends

10/10

Exceptional

23 Sep 2024

Fernando

Muy grata experiencia. Excelente ubicación, habitación muy amplia, linda vista. El staff es muy amable y profesional. Muy recomendable!!

Leisure Family

2/10

Poor

09 Aug 2024

Hedde

Will not stay here again

Never again will we stay in this place. The AC didn’t work. When we asked for maintenance to fix it, we were told that it was past nine pm, and maintenance would not work after hours. This is what we found:
the bathroom smelled like mildew, the toilet seat was coming apart, there were stains on the bed, there was a huge hole in the curtain.

Partner

8/10

Excellent

05 Aug 2024

Susan E

Good location and very comfortable rooms

Our room was very large and the bed comfortable. We had a balcony but I don’t think many other rooms did. The breakfast had a good selection and all the staff were very friendly. It was a 20 min walk into the old town but there were lots of facilities nearby. The bus stop outside took us straight to Ondarerra.

Partner

10/10

Exceptional

01 Aug 2024

john

Great place to stay and relax. Wonderful friendly staff and great breakfast. Very clean and looking to meet all your needs.

Friends_and_family Family

4/10

Poor

30 Jul 2024

Peter

They had a ventilation problem. The room smell was terrible

2/10

Poor

30 Jul 2024

Hedde

Think twice before booking this hotel!

Never again will I stay in this place. The AC didn’t work. The receptionist was rude and incompetent. He refused to call maintenance out because it was past 9pm. All he could say was:”What do you want me to do? I don’t know how to fix the AC.”
The bathroom is filthy and smells like mildew. The toilet seat is coming apart, there are stains on the bed. We had to take the headboard decoration down before it fell. There is a huge hole in the curtain. The phone doesn’t work. This is a roach motel for the price of a comfort hotel

Partner

10/10

Exceptional

29 Jul 2024

Edwin

Very nice

8/10

Excellent

29 Jul 2024

Valentina

Good hotel

Reception is pretty basic with just a reception desk. Room was good but there were mosquitos that bit us pretty bad all night long.

10/10

Exceptional

19 Jul 2024

Yuki

good staff, great breakfast, spacias room and the location is perfect. It would've been better if there is safety box.

Leisure Self

6/10

Pleasant

10 Jul 2024

Glenn

A perfectly fine but not exceptional place

The location was a 20minute walk from Playa de la Concha and avoided the noise that the old town can have. Service was good but also didn't need anything other than checking in/out. Beds were fine. Showers need frosted glass as the shower, toilet, and sink are all exposed in the same area. Facility as a whole needs a tough up of maintenance. Stains in the carpet, chipped walls, etc However, that's not to say it was dirty by any means. It was fine, not great.

Friends_and_family Family

10/10

Exceptional

22 May 2024

Geogy

We got the Suite and it was huge. The room, the toilets were all very clean. Friendly staff, nice buffet breakfast. The parking is not in the building, but there is a convenient parkling lot quite close. Only one recommendation, the bath has see through walls from the room. Would suggest privacy glass for the shower room,

Leisure Family

10/10

Exceptional

15 May 2024

Varsha

It was great stay with family. Rooms were small but comfortable. Staff were very friendly. Breakfast had lot of variety and was really delicious.

Friends_and_family Family

8/10

Excellent

14 May 2024

Elizabeth

Room was very big and clean. Bed was comfortable. About a 15-20 minute walk to the old town and center. The only issue we had was a very noisy pipe in our room that went off every time someone flushed the toilet. Otherwise stay was very comfortable. Check in and check out was very easy and we appreciated the earlier check in time.

Leisure Family_with_children

10/10

Exceptional

07 Apr 2024

Seng Yong Dennis

Nice, clean and small hotel. Not too far to walk to town.
Parking in the city is expensive at €20 per night

Partner

10/10

Exceptional

04 Apr 2024

Heydi

Bello lugar. Seguro. Staff amable
La condición de la habitación en excelente estado, ecoamigables
Volveré sin dudarlo!

Business_and_leisure Family

10/10

Exceptional

21 Jan 2024

Jean

Worked out great. Decent and clean accommodations for a great price!

Leisure Self

10/10

Exceptional

27 Dec 2023

Davina

Incredible value for money

We loved our 2 night stay here over Christmas. Staff amazing, room big, quiet, comfy and spotless and breakfast included an added bonus. Bus stop outside into town (less than €2) or walkable in about 20 mins. I would come back here in a heartbeat when visiting next.

Partner

10/10

Exceptional

21 Oct 2023

Raymond

Quality hotel in San Sebastian

Got off to a slow start, the hotel entrance is a little hidden and parking is very limited. The actual car park is the public parking across the roundabout and it's rather expensive. That said, once sorted, the hotel proved to be a very nice place to be. Public transport right out the door, rooms bright and cheery and the staff were helpful. A good option In San Sebastian - definately worth a try.

Self

8/10

Excellent

12 Oct 2023

Miss

Excellent value for San Sbastian. Friendly staff, spacious room and good enough breakfast for the price. Location also just walkable to centre.

Friends_and_family Friends

8/10

Excellent

08 Oct 2023

Gregory

Good hotel.

First AC ive had in EU hotel that actually blasted.I guess because its an individual unit. Was a nice hotel overall. Decently close to the main part of San Sebastian. It was near 200, I just feel I've had better at that price. Wifi worked.

Self

10/10

Exceptional

03 Oct 2023

Kelly

Loved it, weird balcony

I loved this hotel. The most comfortable beds and pillows of everywhere I've stayed in Spain. It's a 25-30 minute walk to the center of the town and beach. There aren't cabs so just note this. The only thing that was really strange was that you share a balcony with your neighbour with no partition. This worked out great for me as we became good friends but as a female - little scary. Overall, great stay

Self

6/10

Pleasant

20 Sep 2023

Samuel

The staff are nice and the hotel was clean and tidy, but just a bit underwhelming. The shower is a glass door in an open plan studio - weird. And the toilet door didn't have a latch and was on a sliding door that opened by it self. No one needs to share the experience of a number 2!

Also, I asked for car parking(which was on the listing) and there wasn't any available when we arrived (and it did say subject to availability when I looked closer - but that would have been nice to know when I originally asked. This didn't make a big difference as they sent me to the car parking building where they parked there cars anyone. Cost for two days was 52 Euro.

There is no ability to drive up and take your bags out, so you have to walk with your luggage to the hotel and the distance depends on if you're lucky enough to get a park near by.

The location is what it is - 1.5 km easy walk to the beach, but that gets old when you go down twice in the day. There was a bus service if you wanted to work it out.

The breakfast was basic - clean and tidy though.

Overall an average rating - not the best, but certainly not the worst either.

Leisure Family

10/10

Exceptional

13 Sep 2023

Thelma Faith

nice clean place, helpful staff

Friends_and_family Family

10/10

Exceptional

12 Sep 2023

Jeffrey

Hard to find, but worth the hunt

We had a fantastic stay!
We really enjoyed the area, the amenities, the beautiful room and the helpful service.

The hotel was a little difficult to find and they could explain a little better, but otherwise it was great.

10/10

Exceptional

12 Sep 2023

Claudiu

Simply wonderful. Stayed for two nights. Walkable and close to the train station.

Leisure Friends

6/10

Pleasant

12 Aug 2023

Verified traveler

Not Planning to Stay here Again

Nice location and comfortable. We were staying with a group and small items started to go missing. We overheard another guest reporting the same issue. The staff appeared pretty indifferent to the missing items. There was no in room safe for valuables. The most valuable item that went missing was a pair of Rayban Sunglasses that disappeared while we were downstairs at breakfast. Other items were costume jewelry and a phone charging cord. This could happen anywhere I suppose but it is first time experiencing petty theft in a hotel.

Friends_and_family Family

10/10

Exceptional

09 Aug 2023

Natasha

This was a good option for a 3 night stay in San Sebastián. Staff were really helpful and the room was extremely clean and spacious! Only down side was parking our hire car. It cost €60 and was a bit of a trek with the luggage as it was not next to or underneath the hotel. That said, if visiting SS via public transport in the future, I would certainly stay here again.

Leisure Family

10/10

Exceptional

26 Jul 2023

rodolfo

The reception ataff are all great ,nice food ,excelent houskeeping team ,especially Ana,thanks

Leisure Family

8/10

Excellent

18 Jul 2023

Sebastian

Bathroom sink was blocked and water not running down. Also we could not lock the door as the lock handle was broken.
Overall we had a nice welcome by the stuff

Partner

2/10

Poor

13 Jul 2023

Vanessa

Hotel . com is not helpful, don’t use them

did not stay, tried to cancel this reservation, received no response from the hotel

6/10

Pleasant

12 Jul 2023

jill

Clean but basic

The hotel was ok ! Bit of a walk to centre and room clean but basic. The breakfast was plentiful and the staff were very friendly and helpful.

Partner

8/10

Excellent

25 Jun 2023

Verified traveler

Convenient location

Convenient location. Pleasant staff. Only downside was they advertised parking available but said they had none left when we checked in. Price to park one night was half the cost of the room.

Partner

2/10

Poor

25 Jun 2023

Gregory

2 Star Hotel and the worst stay of our trip

We stayed in multiple hotels on our trip around the Basque country area and this was by far the worst.

1. The room when we arrived was not sufficiently clean and had brown marks all along the windows, and markings on the walls where paint had been rubbed off.

2. Unless you stick only to bread and croissants, the breakfast was terrible and inconsistent, some days the food was barely edible and others it was actually okay! The coffee was a disappointment.

3. The cleaning of the room during our stay was also inconsistent, some maids cleaned the rooms properly and others left the bin still full even though it had nappies inside from our daughter (3 years old).

4. The beds and bedding were not changed until the night before we left, my wife accidentally marked a pillow with some lipstick in her sleep but that pillow cover was then not changed for 3 cleanings in a row even though the bed had been made.

Note that you MUST put the sign outside to say that you want room service, as they will not automatically clean the room.

The worst part of it all though is the price, I could have booked the lovely 4 star hotel just around the corner which had good coffee and breakfast for the same price as here! But I was fooled by the nice pictures and reviews on here and elsewhere....

Friends_and_family Family

10/10

Exceptional

24 Jun 2023

Claire

Stylish big room with a large king bed. Very clean and with its own air-conditioning. Attention to the little details are good. We arrived early and were able to store our luggage before check in which is so important to a traveler trying to make the most of sightseeing. Top service from staff.

Leisure Partner

10/10

Exceptional

21 Jun 2023

Jean

worked out fine. a great deal for the price.

Leisure Family

8/10

Excellent

09 Jun 2023

Anthony

Overall V Good & Would Recommend

We really loved the hotel.
It’s nice and central and accessible to the beach and old town by bus or bike or walk.
We loved the cleanliness and spaciousness of our room, and the decor was very modern and attractive too.
It had all the services we needed too.
The reception staff were all lovely and very helpful.
Some complimentary water in the room would be nice.
One criticism would be that it is slightly noisy in the mornings - I think our room was close to a housekeeping office and they were a bit loud at times and even with earplugs we woke a bit earlier than we would have liked on a relaxing holiday.
But other than that all good.

Partner

10/10

Exceptional

02 Jun 2023

Anabella

Nicely decorated, staff really nice, abundant breakfast, spacious quadruple room. A bit hard to find parking nearby and transportation needed to go to the touristic attractions.

Leisure Family

10/10

Exceptional

25 May 2023

Charissa

Very clean and nice room.

Leisure Family

10/10

Exceptional

07 May 2023

Michael

Service orientation employing challenged people in meaningful work

Leisure Family

10/10

Exceptional

01 May 2023

Alastair

A great value hotel for your stay in san sebastian

A fantastic hotel for the price. Similar starred pensions offer similar quality. Room was really modern and comfortable. A friendly environment. Close to sam sebastian buzz too. 20 minute walk to the beach front through fantastic parts of the city. I also dod a big walk upto the eureka science museum

Self

10/10

Exceptional

30 Apr 2023

Beverly

Staff was super friendly and very helpful! Quiet area. Close to bus/taxi/off-site parking. Eateries/market nearby. Short walk to old town and beach.

Leisure Family

10/10

Exceptional

28 Apr 2023

Linda

Good price :)

Lovely hotel. About 20 minute walk to the beach. The hotel is perfectly located with plenty of places to eat around it. I enjoyed my stay here :)

Friends_and_family Family

10/10

Exceptional

24 Apr 2023

Bernhard

It is a short walk from the center but very clean spacious room and friendly staff

Leisure Self

10/10

Exceptional

22 Apr 2023

Alberto

One of the best budget accommodations I’ve been in .. great concept .. great value

Leisure Self

8/10

Excellent

28 Nov 2022

Martin

Bathroom should be separated from the rooms, no door between them

Friends_and_family Family

8/10

Excellent

05 Nov 2022

Chrisopher

Staff where great
Room was great
Breakfast wasn’t much choice that’s the only bad thing I can say really..Needed more choice for English like bacon/sausage etc

Leisure Self

10/10

Exceptional

06 Oct 2022

Allan

Very good value and not too far from the beach and old town. The breakfast offered a good selection of choices and the quality was very high. We were very pleased with our stay.

Leisure Partner

8/10

Excellent

20 Sep 2022

Hazel

The rooms were large and bright and the beds were comfortable.

Leisure Partner

10/10

Exceptional

18 Sep 2022

Patrick

Donostia Stay

A nice hotel near the train station and parks. City centre is a short walk. Lots to see and do.
I would recommend this hotel.

Self

10/10

Exceptional

30 Aug 2022

Gary

Clean and comfortable. Good value for money. Old town a bit of a walk but doable.

Leisure Family

10/10

Exceptional

22 Aug 2022

Verified traveler

Great budget option

The hotel was clean and staff friendly and very helpful. Good location for a slightly more budget option. Stayed in a family room.

Friends_and_family Family

10/10

Exceptional

13 Aug 2022

David

Very friendly and helpful staff, room was large and clean, comfortable bed. Only negative is location which is outside city center, but still very convenient to bus lines to go anywhere.

Leisure Partner

10/10

Exceptional

11 Aug 2022

Mark

Great size rooms, very comfortable. Great air conditioning. Lovely area. Overall great find

Leisure Family

10/10

Exceptional

03 Aug 2022

john

Great hotel located in a very nice area! Loved it!

Our stay was amazing! The staff at the desk and breakfast were very nice, smiling, and helpful!
Breakfast was excellent, and the ladies in charge were constantly replenishing everything!
Room cleaning was wonderful! We had our bed made and towel change offered every day! Room cleaning supervisor was frequently asking us if our room had been cleaned,
The hotel rooms are comfortable, but there are not enough chairs or tables to place our belongings.
The room needs a safe.
The bathroom is a good size! Great shower!
The hotel is located in a very nice area, very close to bus stops, and train and bus stations.
We had a wonderful time in San Sebastian!

Partner

8/10

Excellent

02 Aug 2022

Yaimara M

Hard to find entrance

Our room was incredibly large, befitted for wheelchair users which I thought was amazing, it's very functional but lacking in design giving it a bit of a hospital feel.
Finding the hotel was not easy since it has no street access. If you're arriving by car there's nowhere to park but at a bus stop.

Friends_and_family Family

10/10

Exceptional

28 Jul 2022

Miguel

Great stay, super spacious room for 4 people (2 adults and 2 kids). The location is very convenient and the area nice and quiet. Special kudos to the staff at the breakfast room for being super helpful always with a smile in their faces. We will be back

Leisure Family

10/10

Exceptional

26 Jul 2022

Agnès

Simple but efficient

Leisure

10/10

Exceptional

21 Jul 2022

John

Had a great stay. About 15-20mins walk to the beach/old town. Great breakfast and spacious rooms with good bathrooms and air con