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SMARTments business WIEN HEILIGENSTADT
Vienna · Austria
Leopold-Ungar-Platz 3View location
8.8/10Excellent116 Reviews
Cleanliness9.2/10 9.2
Comfort8.2/10 8.2
Condition9.2/10 9.2
Value9.2/10 9.2
Amenities9.0/10 9.0
See all ratings- Sustainability certification
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About SMARTments business WIEN HEILIGENSTADT
Make use of convenient amenities such as complimentary wireless internet access, a vending machine, and bike parking. Featured amenities include express check-in, express check-out, and laundry facilities. Make yourself at home in one of the 166 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops.
Complimentary wireless internet access keeps you connected, and 15-inch flat-screen televisions are provided for your entertainment. Conveniences include separate sitting areas and microwaves, and housekeeping is provided weekly. Distances are displayed to the nearest 0. 1 mile and kilometer. Danube River - 1 km / 0.
6 mi- Beethoven-Heiligenstadter-Testament - 1. 4 km / 0. 8 mi- Millennium City - 2. 5 km / 1. 6 mi- Alte Donau - 2. 9 km / 1. 8 mi- Volksoper Vienna - 3. 4 km / 2. 1 mi- Sigmund Freud Museum - 3. 8 km / 2.
3 mi- Vienna General Hospital - 4. 1 km / 2. 5 mi- Karmeliter Market - 4. 2 km / 2. 6 mi- Votive Church - 4. 3 km / 2. 7 mi- Circus and Clown Museum - 4. 4 km / 2. 7 mi- University of Vienna - 4.
Show less
5 km / 2. 8 mi- Wurstelprater - 4. 6 km / 2. 9 mi- Danube Tower - 4. 7 km / 2. 9 mi- Donauturm - 4. 7 km / 2. 9 mi- Rathaus - 4. 8 km / 3 mi.
The nearest major airport is Vienna International Airport (VIE) - 26. 4 km / 16. 4 mi Located in Vienna (Döbling), SMARTments business WIEN HEILIGENSTADT is within a 10-minute drive of Vienna State Opera and Vienna International Centre. This eco-certified aparthotel is 6 mi (9.
6 km) from Schönbrunn Palace and 3. 2 mi (5. 1 km) from St. Stephen's Cathedral.
Located in Vienna (Döbling), smartments Wien Heiligenstadt is within a 10-minute drive of St. Stephen's Cathedral and Vienna Christmas Market. This aparthotel is 4.4 mi (7.1 km) from Vienna State Opera and 6 mi (9.6 km) from Schönbrunn Palace.
Make yourself at home in one of the 166 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Complimentary wireless internet access keeps you connected, and 15-inch flat-screen televisions are provided for your entertainment. Conveniences include separate sitting areas and microwaves, and housekeeping is provided weekly.
Featured amenities include express check-in, express check-out, and laundry facilities.
Popular amenities
Free WiFi
Concierge
Laundry
Non-smoking
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
Biosphere
No front desk
Guests will receive an email with special check-in instructions
Guest will receive an email before arrival 72 hours
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: EUR 200 per accommodation, per stay
- An effective city/local tax rate of 5.00 percent will be charged
We have included all charges provided to us by the property.
-
You need to know
- Contactless check-in and contactless check-out are available.
-
Special Instructions
There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 72 hours before arrival with check-in instructions. Guests can access their accommodation through a private entrance.A virtual front desk provides assistance to guests. Guests are recommended to download the property's Hotelbird mobile app before check-in. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
-
Minimal age
18
-
Spoken Language
German
English
Nearby attractions
Karl Marx Hof
0.3 km / 0.2 mi
Danube Bike Path (Vienna)
0.8 km / 0.5 mi
Danube River
1 km / 0.6 mi
District Heating Plant Spittelau
1.9 km / 1.2 mi
Millennium City
2.5 km / 1.6 mi
Alte Donau
2.9 km / 1.8 mi
Augarten
2.9 km / 1.8 mi
Volksoper Vienna
3.4 km / 2.1 mi
Sigmund Freud Museum
3.8 km / 2.3 mi
Vienna General Hospital
4.1 km / 2.5 mi
Karmeliter Market
4.2 km / 2.6 mi
Votive Church
4.3 km / 2.7 mi
Circus and Clown Museum
4.4 km / 2.7 mi
University of Vienna
4.5 km / 2.8 mi
Wurstelprater
4.6 km / 2.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 166
- hotel
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
- Lift access
- Biosphere Certified
- Minimum check-in age: 18
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySMARTments business WIEN HEILIGENSTADT
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO STANDARDSTUDIO • STANDARDSTU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySMARTments business WIEN HEILIGENSTADT
STUDIO STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: STU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySMARTments business WIEN HEILIGENSTADT
APARTMENT STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: APT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySMARTments business WIEN HEILIGENSTADT
STUDIO QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about SMARTments business WIEN HEILIGENSTADT
50
reviews shown
Enrique Manuel
The front desk lady was awesome; and very informative. Definitely coming back to thiss property .
Tace
The building is modern and clean. It is also in a reasonably quiet area but conveniently located directly beside a city train centre with service to all local attractions.
Kaitlyn
Pros: nice kitchen, big window, hot water, easy location, laundry facility very cheap, a lot of USB plugs, plenty of storage in room, cold aircon, felt safe, grocery, restaurants and pharmacy right outside.
Cons: my app didn’t work so I had to self check in-took about 15/20 mins to input all info manually. Far, it’s about 25-30 mins train into district 1…But it is directly attached to the train station so not a long commute there. Only one big towel and one hand towel. Not smart tv. No way to hand wash dishes, only dishwasher pac. No shelf in shower.
Cons: my app didn’t work so I had to self check in-took about 15/20 mins to input all info manually. Far, it’s about 25-30 mins train into district 1…But it is directly attached to the train station so not a long commute there. Only one big towel and one hand towel. Not smart tv. No way to hand wash dishes, only dishwasher pac. No shelf in shower.
Richard
I picked this location being right next to a train station.
I saved money by not being downtown Vienna, but in fact because I did stay here, I literally was within minutes of everything. Grocery store next door. Etc.
For someone that actually NEVER used public transportation, this was an excellent venture. Great value! Only $28 for a week transportation voucher that included trains and busses. And you can take the train right back to the airport . The hotel is located at the end of the line. Super Easy.
I saved money by not being downtown Vienna, but in fact because I did stay here, I literally was within minutes of everything. Grocery store next door. Etc.
For someone that actually NEVER used public transportation, this was an excellent venture. Great value! Only $28 for a week transportation voucher that included trains and busses. And you can take the train right back to the airport . The hotel is located at the end of the line. Super Easy.
Wendy
The self-check in after hours was easy to understand because of the email we received from the hotel. The hotel is just outside the Muthgasse exit of the train station. Super easy with several restaurants and two grocery stores and a pharmacy on the street.
The place was clean. The room was very warm the first night and someone was smoking in the hallway or the smoke was coming from the vents. I contacted the hotel and the next night it was no problem. No smoke. We left our window open the next day so the room was much cooler the next evening.
This place is a little further outside of Vienna but a lovely train ride along the Danube Canal, clean, safe and convenient.
The place was clean. The room was very warm the first night and someone was smoking in the hallway or the smoke was coming from the vents. I contacted the hotel and the next night it was no problem. No smoke. We left our window open the next day so the room was much cooler the next evening.
This place is a little further outside of Vienna but a lovely train ride along the Danube Canal, clean, safe and convenient.
Amanda
The only issue was too hot - couldnt adjust heating - and coffee pods not rwplaced. Minor quibbles
Karen
So the room was very clean and comfortable. Check-in was easy as was check-out. There are two supermarkets very close making it very easy to buy supplies. It’s 2 minutes walk to the U4 so very convenient for the centre of Vienna. Rooms were quite with good curtains so this did not hamper sleep. Our only criticism was that the corridors were slightly unpleasant smelling but this didn’t affect the room.
Harold
Great location next to U4 train with connection to all parts of city. Kitchen in unit is small, but is acceptable for this type of accommodation. Would definitely use this facility again.
Pearl
Great apartment, perfect for the day I needed to be working on my laptop. I arrived very late and was able to check in fairly easily, although trying to open the main door took a bit of brainpower (read the instructions in advance!)
Right next to train station and only about 20 minutes from the city centre which was fantastic. Great supermarkets and food choices right nearby too.
Room lacked a kettle and I would've liked more towels, but rooms are only cleaned once a week.
Right next to train station and only about 20 minutes from the city centre which was fantastic. Great supermarkets and food choices right nearby too.
Room lacked a kettle and I would've liked more towels, but rooms are only cleaned once a week.
Iftikhar
very nice and up to the mark
Jimmy
beautiful apartment right next to the Metro excellent staff
Carlos
Near to metro station
Myrna
Near public transportation & just few stops to city center. Very clean, modern, staff were great. They have free coffee too.
Artur
All was great!
Super easy to check in and out!
Stayed for 2 weeks and room was regularly cleaned!
Super easy to check in and out!
Stayed for 2 weeks and room was regularly cleaned!
Zachary
Very clean. Right next to station. Very helpful and friendly staff.
Ruqaya
Very clean. Sink is outside the bathroom which is very inconvenient for hand washing after using the toilet. Iron is available from reception but reception has very few working hours so it's best to bring your own or ensure you request it on time when reception is open.
walter
Everything was great BUT one caution:
If you arrive on Sat, Sun, Holiday or before 0800 or after 1600 weekdays there is no staff. You must register online on Hotelbird app or on provided tablet on counter.
If you arrive on Sat, Sun, Holiday or before 0800 or after 1600 weekdays there is no staff. You must register online on Hotelbird app or on provided tablet on counter.
Renate
Needs better cleaning. Curtains were dirty. Shower is slippery and small.
Daniel
Very good
Sarang
Everything was ok but the air conditioning did not work and we had to sleep with the window open, so too much light!
Steven
Great quality at affordable price
Richie Jay
Checked-in exactly on time and check out prior at 11 AM. Excellent place and I would come back again. Unfortunately, I asked the receptionist for clean up the room. I came back after several hours I was gone. The room still dirty and dirty towels still on the floor. I was not happy at all.
Jonathan
Great place, excellent price and very clean. Very minimal (in a good way) - had some issues with the key card working but always got it to work eventually.
MEHDI
The room and hotel were clean. The hotel was Accessible, Location was perfect. Bus, Train are close to the hotel. Check in and Check out are organization were perfect.
but
The bedsheets were not clean. Fan of Bathroom did not work well.
but
The bedsheets were not clean. Fan of Bathroom did not work well.
Christopher John
Great
VOLKAN
No Consumables
The place is clean and neat but there are no shampoo, no handwashwer, no dishwashing lotion, only 2 dose of dusch gel for 2 weeks of stay..
Apart from that the room is spacious the internet is fast and all kitchenware is working and in good condition.
Apart from that the room is spacious the internet is fast and all kitchenware is working and in good condition.
VOLKAN
Not enough consumables
The facility is perfectly OK. Clean and neat. But theconsumables are jsut not enough at all.. No hand washing soap available. Only two 10ml bottles (one use) of shower gel is offered for my one week stay. No shampoo. No dishwasher gel. Not enough paper napkins. No additional trashbags.. These can be solved easily but I can not understand why it is like this.
SAEED
Check in was a real hassell. No one was there to help. We had lots of difficulty to get help. The online communication was not adequate.
SAEED
No one available to help at arrival. Difficult check in.
Verified traveler
Excellent cost benefits ratio
Perfect facility. No signs to locate within the building. Remote phone support not efficient
Ferdinand
Gute Lage mit direkten Anschluss zum öffentlichen Nahverkehr. Saubere Zimmer, funktionale Küchenzeile. Wie immer alles in Ordnung
HF
Very clean room with all the amenities we need. Kitchen items and air-con are a plus.
Hesham
Nice place ,I highly recommend
MERIAM
Struttura pulita mi sono trovata benissimo
Francesco
Ottimo posto!
Camila C
I had a great experience at this hotel in Vienna! The location is excellent, very convenient for exploring the city and close to major attractions, restaurants, and public transportation. The atmosphere is comfortable, clean, and welcoming. The staff was also very attentive throughout my stay. I would definitely stay here again!
Snezana
Sauberes Zimmer, voll ausgestattete Küche, ubahn station gleich daneben
Alex
Zeer Schoon appartement. Netjes onderhouden gebouw. Eenvoudige check-in. Bij openbaar vervoer en supermarkten en restaurants.
Yana
Very positive experience! Located very convenient, despite its just right near to Bahnhof, it's still quiet inside. Since I had to extend my stay, I got much better room (Dachgeschoss) with the view which kindly helped me from the stuff (Christina).
Very recommended.
Very recommended.
Pierre
Jamais nettoyé la chambre pendant 7 jours
La personne est venue tôt je lui ai demandé de revenir vers 10 heure et elle n'est jamais revenu. J'ai même laisser un messager à la réception qui nas rien réglé
La personne est venue tôt je lui ai demandé de revenir vers 10 heure et elle n'est jamais revenu. J'ai même laisser un messager à la réception qui nas rien réglé
Gianni
Hotel Smart e dotato di tutti i comfort, praticamente sull’uscita del capolinea della Linea verde U4… Top!
Bastian
It was smart.
Kanako
ハイリゲンシュタット駅の通路を出たらすぐの場所でとても便利です。通路を挟みスーパーが朝7時から開いているし宿から出てすぐ食事できる所があるし快適でした。
Jérôme
Studio très bien équipé, calme, facile d’accès en métro. Réservation et activation de la clé en autonomie.
Bekir
Harika bir deneyim
Otele giriş kartlı sistemle çok kolay şekilde yapılıyor. Tren istasyonunun yanında olması,şehir merkezine gitmek için büyük avantaj sağlıyor. Mutfak eşyaları yeterli
Hiroshi
Good enough
Stasija
Lägenhet var liten men hade allt man behövde för en bekväm vistelse
ito
It was somewhat difficult to unlock the auto-lock at the entrance. The rooms are large and comfortable, although they are in the category of flats with a kitchen. Almost directly connected to the station, so we didn't need an umbrella even though it was raining.
Klaudia
Es war alles zur vollen Zufriedenheit!
Location & surroundings
SMARTments business WIEN HEILIGENSTADT
Leopold-Ungar-Platz 3, Vienna, Austria
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