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HS HOTSSON Hotel CDMX Condesa Sur

Mexico City · Mexico

67 Av. Revolución TacubayaView location

9.2/10Excellent961 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.2/109.2
Condition9.4/109.4
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About HS HOTSSON Hotel CDMX Condesa Sur

Enjoy your stay at the HS HOTSSON Long Stay CDMX Condesa Sur, located in Mexico City's Miguel Hidalgo district, just a short drive from Metropoli Patriotismo and Spain Park. This hotel offers 103 air-conditioned rooms, each equipped with a kitchen, microwave, dishwasher, and 55-inch flat-screen TV.

Amenities include complimentary Wi-Fi, a communal living room, a business center, 24-hour front desk service, laundry facilities, and on-site self-parking (for a fee). Start your day with a buffet breakfast at Los Vitrales, available daily (charges apply). The World Trade Center and Chapultepec Castle are also within a short drive.

Read more about this hotelShow less

Located in Mexico City (Miguel Hidalgo), HS HOTSSON Long Stay CDMX Condesa Sur is within a 5-minute drive of World Trade Center Mexico City and Chapultepec Castle. This hotel is 2.2 mi (3.5 km) from Angel of Independence Monument and 3 mi (4.8 km) from Auditorio Nacional.

Make yourself at home in one of the 103 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Your bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 55-inch flat-screen televisions with cable programming provide entertainment.

Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately MXN 394 for adults and MXN 197 for children
    • Covered self parking fee: MXN 70 per day (in/out privileges)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Metropoli Patriotismo 1.4 km / 0.9 mi
Chapultepec Park 1.4 km / 0.9 mi
Mexico Park 1.9 km / 1.2 mi
Spain Park 2 km / 1.2 mi
Blackberry Auditorium 2.1 km / 1.3 mi
Monumento a los Ninos Heroes 2.2 km / 1.3 mi
Avenida Insurgentes 2.2 km / 1.4 mi
Pepsi Center 2.3 km / 1.4 mi
World Trade Center Mexico City 2.3 km / 1.4 mi
Dalinde Medical Center 2.3 km / 1.4 mi
Chapultepec Castle 2.3 km / 1.4 mi
Parque Zoologico de Chapultepec 2.4 km / 1.5 mi
Paseo de la Reforma 2.5 km / 1.6 mi
Papalote Museo del Nino 2.5 km / 1.6 mi
Poliforum Siqueiros 2.6 km / 1.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 103
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Secure parking
  • Laundry service
  • Bellboy service
  • Hotel safe
Show 7 more facilities & services
  • Lift access
  • Bar
  • Restaurant: 2
  • Business centre
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE CITY VIEW QUEEN BEDDOUBLE • CITY VIEW QUEEN BEDDBL.CV-QN

    Photos are not available for this room type.

    HS HOTSSON Hotel CDMX Condesa Sur

    DOUBLE CITY VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    HS HOTSSON Hotel CDMX Condesa Sur

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    HS HOTSSON Hotel CDMX Condesa Sur

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 49 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable7 photos

    HS HOTSSON Hotel CDMX Condesa Sur

    DOUBLE QUEEN SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    49 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO BEDSDOUBLE • TWO BEDSDBL.2B

    Photos are not available for this room type.

    HS HOTSSON Hotel CDMX Condesa Sur

    DOUBLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BEDDBL.CV-KG

    Photos are not available for this room type.

    HS HOTSSON Hotel CDMX Condesa Sur

    DOUBLE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    HS HOTSSON Hotel CDMX Condesa Sur

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    HS HOTSSON Hotel CDMX Condesa Sur

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    HS HOTSSON Hotel CDMX Condesa Sur

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE QUEEN SIZE BEDJUNIOR SUITE • QUEEN SIZE BEDJSU.QN

    Photos are not available for this room type.

    HS HOTSSON Hotel CDMX Condesa Sur

    JUNIOR SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    HS HOTSSON Hotel CDMX Condesa Sur

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    HS HOTSSON Hotel CDMX Condesa Sur

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    HS HOTSSON Hotel CDMX Condesa Sur

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    HS HOTSSON Hotel CDMX Condesa Sur

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE EXECUTIVEDOUBLE • DELUXE EXECUTIVEDBL.DX-EJ

    Photos are not available for this room type.

    HS HOTSSON Hotel CDMX Condesa Sur

    DOUBLE DELUXE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    HS HOTSSON Hotel CDMX Condesa Sur

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about HS HOTSSON Hotel CDMX Condesa Sur

9.2
Excellent
961 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.4 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
14 Jul 2026
Jimmy
L'accueil a été très bon et très professionnel de la part du personnel. Les installations sont neuves et en excellent état.
Partner
10/10
Exceptional
10 Jul 2026
Elias
La experiencia fue increíble, todo limpio todo organizado
Family
8/10
Excellent
30 Jun 2026
jose
muy buen lugar , personal y excelente ubicacion
Self
10/10
Exceptional
26 Jun 2026
Luis
Overall outstanding service.
Self
10/10
Exceptional
18 Jun 2026
Laura
good
Family
2/10
Poor
23 May 2026
Ruth
Si tienen oportunidad de hospedarse NO lo hagan sus habitaciones y colchones están infestados de chinches (tengo evidencia). no se quieren hacer responsables del tema medico grave que me ocasionaron los piquetes de estos animales.
Su staff no tiene la capacidad ni servicio tampoco.
Business
8/10
Excellent
21 May 2026
Steven
I had requested and reserved a room with one king bed in it. When my husband and i checked in, we were asked if we wanted a room with 2 beds. A little offputting. When i said no, just 1 bed, we were given a look.
Partner
10/10
Exceptional
03 Apr 2026
Quique
Me encantó
Self
10/10
Exceptional
13 Mar 2026
Alfonso
Above my expectations. Highly recommended!
8/10
Excellent
09 Mar 2026
Marcos Cecilio
Estancia corta, instalaciones muy buenas. El precio es elevado
Friends_and_family Family
6/10
Pleasant
03 Mar 2026
Melisa
When asking about getting transportation to/from the airport, be sure to have them write it down and explain clearly what they are charging, due to the fact that I was not charged the amount given initially. In other words, I was charged for having them go to the airport to pick me up, and charged for them taking me from the airport to the hotel (one trip the day I arrived), in total $1,500 MXN PESO (the two charges including a fee for using a card as payment). The hotel itself is great, surrounding area is a bit sketchy at night (but in the day it’s great), terrace is beautiful, can get a bit noisy due to the hotel being next the a busy avenue (some local shop kept blasting their music early in the morning), and recommend not using hotel transportation for not being transparent and way overpriced.
Partner
8/10
Excellent
26 Jan 2026
Anthony
The staff was very helpful and friendly, and the place was clean and had everything to make our stay comfortable. You can't connect to the TV via Bluetooth, but that's only a small critique. It wasn't 100% necessary. I would recommend for the price and amenities.
Leisure Partner
10/10
Exceptional
24 Jan 2026
lazaro
Amazing.. staff..location .. roof top
Friends_and_family Friends
10/10
Exceptional
23 Jan 2026
Ernesto Eduardo
The hotel was amazing! Super friendly staff. Big, Clean room, great updated bathroom. Room smells good too!

I got sick my last night there and I needed water in the middle of the night and they brought me 2 bottles of water. Location was good - access to pharmacy, restaurants and little stores. Just a quick DiDi ride away from anywhere. Thank you for being great!
Leisure Partner
10/10
Exceptional
22 Jan 2026
Slobodan
Hotel was great, room was clean. Location is good, 15-20 min walk from center of Condesa with all restaurants, same to the Chapultepec park. Yes, it was a bit noisy in my room from the traffic below, even though the building seems to have been renovated and has good windows, but it wasn't a big issue.Staff was nice and kind, had no problems with anything. Overall I recommend this hotel.
Leisure Partner
10/10
Exceptional
07 Jan 2026
Karla
Everything OK
Leisure Partner
8/10
Excellent
06 Jan 2026
Heather
I had room service everyday. Friendly staff
Leisure Self
8/10
Excellent
16 Dec 2025
Israel
Staff very corteous. Water flow/pressure in shower very poor with hot/cold flow not steady. Room 1716
Business_and_leisure Friends
8/10
Excellent
15 Dec 2025
Alexis
Clean room nice calm area only reason im leaving 4 i booked city view and didnt get that
6/10
Pleasant
08 Dec 2025
Jonathan
Muy bien estanza pero hicieron cargos no autorizados en mi tarjeta de crédito después de yo hacerme check out del hotel
10/10
Exceptional
13 Nov 2025
PEDRO
Our waiter was the best, his name is Octavio and treat us like we were VIP everyday... Best experience thanks to him
10/10
Exceptional
10 Nov 2025
Chun Wai
Reasinable price and close to public transport and some restaurants
Leisure Friends
10/10
Exceptional
09 Nov 2025
Fangyun
The service is nice and the hotel is very clean
Leisure Partner
4/10
Poor
08 Nov 2025
Alex
My family of 7 stayed here for a week (10/27 - 11/3) celebrating 2 birthdays. Between 7 people we had 4 rooms. Overall, the rooms are clean. However the service from the staff made it uncomfortable to stay here. I would not recommend staying here.
Leisure Family
8/10
Excellent
04 Nov 2025
Ivy
The hotel is nice and modern but I think our room is facing the street and we were in the lower floor. We hear all the noise from outside especially the truck passing by
Leisure Partner
8/10
Excellent
01 Nov 2025
Pablo
El agua de la ducha salía caliente y fría por intervalos
10/10
Exceptional
18 Oct 2025
Jonathan
Nice building and great rooftop dining experience, the surrounding area isn’t the best
10/10
Exceptional
13 Oct 2025
Maria Gabriela
Very bad water pressure. But other than that, it was excellent.
Business Self
8/10
Excellent
06 Oct 2025
Francisco
To be fair, we had 2 rooms one was ok, the other one was not, it smelled really bad sewage like, after I complained the hotel did stuff to try to mitigate the smell but it took a few hours to try to get it out and during that time we had to keep the door open, they could not switch us to another room because they were full.

Staff should had handled the smell issue before giving us the room, it shows they did not care, I have stayed at other HS hottson hotels in Leon and Queretaro and those are not only very nice properties but also very clean.

Staff is ok, food is ok. I would skip this hotel unless you get a really good deal. Never coming back to this one.
Leisure
10/10
Exceptional
22 Sep 2025
Angela
Buena atención por parte del personal.
Leisure Family
10/10
Exceptional
14 Sep 2025
Miguel Alejandro
Very nice hotel
Leisure Partner
10/10
Exceptional
07 Sep 2025
Cindy
Good location
Leisure Partner
10/10
Exceptional
07 Aug 2025
alejandra
I really enjoyed the stay, so confortable and cleanest space.
6/10
Pleasant
08 Jul 2025
Sam
A lot of space, decent location. Great staff!
Leisure Partner
10/10
Exceptional
19 Jun 2025
Semhar
Staff was kind and let me check in early so I wasn’t waiting around
Leisure Self
10/10
Exceptional
30 May 2025
Jeffrey
We loved our stay
Leisure Partner
10/10
Exceptional
22 May 2025
Lizbeth
It was convenient and economical for my stay
Leisure Family
2/10
Poor
26 Apr 2025
Happy Carkas
The room was dirty, horrible room service, the cards to open the room qere not working every day, horrible service at the restaurant, they weren’t leaving us towels all the time something was missing.
Leisure Family
10/10
Exceptional
21 Apr 2025
JUDITH
Good location. Comfortable and nice
Business_and_leisure Self
10/10
Exceptional
20 Apr 2025
Misael
The room is very comfortable equipped with a medium size fridge/Frezzer, dishwasher, sink, small electric cooktop, safe, iron and a HUGE 60\"TV although not smart tv but you can cast your phone to it. Bed is super comfortable. The bad thing is its location although close to a metro station the area is not the best. I wasn't bothered by any noise.
Leisure
10/10
Exceptional
16 Apr 2025
Esta
Loved my stay here! Bed was very cozy! The room service was amazing when I wasn’t feeling well. Love that I can order anytime. AC was helpful. Front desk was lovely. Thank you!
Business_and_leisure Self
8/10
Excellent
31 Mar 2025
Rodrigo
Clean
10/10
Exceptional
16 Mar 2025
Vladimiro
Excellent place
Leisure
10/10
Exceptional
10 Mar 2025
Larry
The staff was extremely helpful, very nice all around experience. I would go back
Leisure Self
6/10
Pleasant
08 Mar 2025
Cesar
Hotle was okay for the price
4/10
Poor
25 Feb 2025
Kiruba
Check in was a pain, they gave a room the card did not work and changed a card for another room which did not work and third time I went back they said they made a mistake of assigning wrong room and they gave third key and different room. It was pain of going up and down with languages three times.
Room A/C was not cooling , room was very noisy.
Leisure Self
10/10
Exceptional
22 Feb 2025
Libier
Buena ubicación
10/10
Exceptional
19 Feb 2025
Verified traveler

広く清潔なアパートメント式ホテル

コンデサから徒歩圏内。建物の並びにドラッグストアがあるので便利。キッチンはあるがナイフもなく、カトラリーも少ないためテイクアウトやデリバリーしてゆっくり楽しむためにある感じ。大きな冷蔵庫、洗濯機もあるため5泊を暮らすように過ごせた。
Friends_and_family Family
8/10
Excellent
17 Feb 2025
Joel Junior
The hotel is amazing and unforgettable staff. The services was so good. Thank you for everythings guys.
10/10
Exceptional
17 Feb 2025
Ricardo
Great location, and nice facility.
The area is very centrally located,
No complaints from me,
The walls against the other rooms are thin, and you can sometimes hear the guest on the other room, but I guess it’s normal, it didn’t bother me much.
Leisure Partner
10/10
Exceptional
17 Feb 2025
KAREM
It’s a beautiful Hotel for a razonable price!! We really enjoyed the restaurant in the top of the building and the people who worked there but we are very lucky to meet Arturo at the check in he definitely made our stay incredible and unforgettable!! Thank you Arturo you’re amazing
Leisure Partner
10/10
Exceptional
16 Feb 2025
Hiram
Nice place to stay at, nice people and great room.
Leisure Self
10/10
Exceptional
10 Feb 2025
Graciela
HS Hotsson is a super comfortable hotel with kitchenette , washer and dryer and the staff is very, very helpful and always with a smile. We are happy to stay here. Excellent choice.
Friends_and_family Family
8/10
Excellent
28 Jan 2025
Kent

Just Ok

I've stayed at other Hotsson hotels in Mexico and this was my least favorite. The neighborhood was not inviting to feel safe enough to walk at night. The restaurant staff were rude when I called and asked about late night food options. I had to order uber eats to deliver food. I was hoping more from this chain and was disappointed.
Self
10/10
Exceptional
07 Jan 2025
Karla
I wish they had the gym and pool inside of the location.
Leisure Family
8/10
Excellent
01 Jan 2025
Alphia
My only complaint was that the food (from the restaurant, buffet and room service) was often cold (and hard). The flavor was there but it was still disappointing.

Leisure Self
8/10
Excellent
01 Jan 2025
Jessica
I like that the room was spacious and came with items required for basic cooking. The air conditioning worked well, and the free water bottles were a nice touch. The only downfall was that the street noise was pretty bad at times (even with earplugs). I also found the restaurant prices very steep. There were a few restaurants around the area that were good alternatives though. The front desk staff were very friendly and the concierge was alert at all times.
Leisure Family
10/10
Exceptional
30 Dec 2024
Gerardo
Hotel is overall pretty good.
Leisure
10/10
Exceptional
12 Dec 2024
Carlos L

Incredible comfortable hotel

Second time staying in this hotel. Rooms are very big, clean and comfortable. Everything feels new. Reception people are super nice and welcoming. Room was quiet for being next to a busy avenue. This is a great hotel if staying for business, long stay, or just hang out in room to relax. I was on a 6 floor so I had a nice view. Its like an apartment, full kitchen and amenities. The only cons is not very convenient to public transportation, not in a touristy area. But fine if you uber straight from here. There is a soriana supermarket and sanborns 6 minute walk away and a pharmacy next door 5 seconds walk.
Self
10/10
Exceptional
10 Dec 2024
maria
The hotel is great wouldn’t mind coming back
Leisure Partner
10/10
Exceptional
05 Dec 2024
XINXING
This is my second time staying in this hotel,they arranged a quiet room as my request. They saw my last comments and actively improved the service,which made me feel good. I extended my stay to six nights .
Business_and_leisure Family
10/10
Exceptional
04 Dec 2024
Ken
Overall, it’s a well-maintained place.
Leisure Family
10/10
Exceptional
01 Dec 2024
Elena Andrea
Muy limpio, el personal muy amable y tienes todo cerca como diferebtes opciones de comida, farmacios, mini supers, etc
Business_and_leisure Family_with_children
8/10
Excellent
27 Nov 2024
XINXING
Overall, I would like to give it four and a half stars. The half star is because the sound insulation is not good. On the first night, our room was on the side close to the main traffic line. The roar of motorcycles and heavy truck engines all night made it impossible to fall asleep. The next morning, I asked the front desk customer service to change the room to the other side, which was quieter. I am satisfied with other aspects of the hotel. The room is spacious, the bedding is clean, and the kitchen facilities and washing machine are very convenient for people who travel for a long time.
Leisure Family
10/10
Exceptional
20 Nov 2024
Mauro
Property was very clean, staff super friendly, and the location made it accessible to many areas.
Leisure Friends
10/10
Exceptional
19 Nov 2024
Alan

First time Hotel.com client

Well it had the ammenities i needed for my trip...eco friendly like the key slot which also serves as light switch is a good one...
Business
10/10
Exceptional
16 Nov 2024
Verified traveler

Great place to stay

Great location, close to all areas.
10/10
Exceptional
16 Nov 2024
Abel Avilez
Great value & views
10/10
Exceptional
15 Nov 2024
Laura
Excelent hotel, clean, and good service.
Leisure Family
10/10
Exceptional
12 Nov 2024
Patrick
Our stay here was great. Staff was very friendly and ready always ready to help and answer our questions. The AC in our room wasn’t working, we let front desk and they said they would send someone up. They weren’t able to repair it at the time but they quickly moved us to another room. We will definitely be staying here again.
Leisure Partner
10/10
Exceptional
10 Nov 2024
Charley
OK! Staff is excellent, was by the main road which was loud, found hair a few hair on my bed. Other than that its fine and decent price for my first tine in cdmx
Leisure Self
10/10
Exceptional
10 Nov 2024
estella
Couldn’t walk out at night once it was dark ,, not many places to eat walking distance
Leisure Family
8/10
Excellent
08 Nov 2024
Guillermo
La habitación es muy cómoda, la limpieza muy bien, la atención buena, la ubicación del hotel no es de las mejores.
Partner
4/10
Poor
31 Oct 2024
Simon

Unclean room and poor service

I previously stayed at this hotel in 2023 and had a good experience, so I returned with high expectations. Unfortunately, this stay was disappointing from the start. After arriving at 1 a.m. following a long flight, I checked into a room that hadn’t been cleaned. There was urine in the toilet, hair in the shower, and an overall lack of cleanliness. When I requested a different room, I was given one without an apology, and my request for a small gesture, like a complimentary breakfast, was refused.

The experience in the new room wasn’t much better. Housekeeping failed to provide bottled water on the second day, and it took three calls to the front desk before I finally received two bottles. Additionally, the hair dryer in the room was not functional.

Overall, I was disappointed by the lack of attention to detail and the staff’s indifferent attitude toward customer satisfaction. After reading recent reviews, I see that my experience reflects a pattern of declining service. I hope the management takes steps to address these issues, as the current service level doesn’t live up to the hotel’s standards.
Business
10/10
Exceptional
30 Oct 2024
Angelica
The concierge was very friendly. The restaurant in the hotel was great and the service was great!
Leisure Family
10/10
Exceptional
30 Oct 2024
Hector
Friendly staff, clean areas
Business Self
10/10
Exceptional
15 Oct 2024
Wenwen
The room is clean and nice.
Leisure Self
10/10
Exceptional
14 Oct 2024
Antonio
Good
Business_and_leisure Self
10/10
Exceptional
06 Oct 2024
luis
Great customer service all around from the resturant to the front desk . Mireya at front desk always takes care of us every time
Leisure Family
10/10
Exceptional
29 Sep 2024
John
Beautiful property and very kind and friendly staff. Kitchen is wonderful if you want to stay in the room. Feels very luxurious. Washer/dryer is a great feature. I will stay again.
Business Self
8/10
Excellent
25 Sep 2024
Martha I.
The staff is amazing, really nice people.
Leisure Family
10/10
Exceptional
23 Sep 2024
Jorge
All good
8/10
Excellent
20 Sep 2024
Eleanore
The third floor is located below a gym and the constant noise of a treadmill kept us up
Leisure Partner
8/10
Excellent
19 Sep 2024
Verified traveler

Great!

Great stay! Rooms looked exactly like the photos. Clean, modern, and nice staff. Door men at both entrances at all hours. 24/7 rooftop restaurant and room service. Washer/dryer came in handy after getting soaked in the rain! Dove products in bathroom and new water bottles in the room every day. Only reason why it’s not 5 stars is because of the location. It’s in Tacubaya and NOT condesa sur (which doesn’t really exist) the surrounding area didn’t feel the safest but overall the hotel itself was great!
Partner
10/10
Exceptional
18 Sep 2024
Mario
Excellent service and friendly people
10/10
Exceptional
18 Sep 2024
Gonzalo
very friendly staff
Leisure Friends
8/10
Excellent
17 Sep 2024
Juan
The hotel is very nice but is very noisy due a lot traffic so is hard to rest.
Business_and_leisure Self
10/10
Exceptional
15 Sep 2024
Katie
Lovely stay.
Business Self
10/10
Exceptional
28 Aug 2024
Denisse
Increíble rooftop y amable personal
Business_and_leisure Partner
6/10
Pleasant
28 Aug 2024
Elvis
Rude waitstaff in the roof-top restaurant. 20 min wait for carpaccio which was actually cooked because it was probably sitting under a heat lamp. We complained about the wait time and tried to cancel the order. There were only two of us in the restaurant. He said we would still have to pay. All of a sudden it “was ready”. Why would we eat carpaccio that was grey and curling up from heat or being cooked. Server made a big deal and had a huge attitude. He also served us COLD red wine. Lol house keeping didn’t change the sheets. Just put them back on.they also stuffed the decorative pillow next to a wall and a closet. I would also be weary of leaving valuables there. We used the safe and still were missing $200 American dollars. I don’t want to blame anyone, as we know house keeping varies daily. The last day of our stay was clearly another staff member. Everything was super clean and organized. We also got new sheets! Front desk was phenomenal through and through. Always greeted us with a smile on their face. The mini bar guy was cool too. We did miss a day though. But nice guy. The hotel was nice. Our room was nice. Even not switching the sheets wasn’t that big of a deal. The nasty server that charged us over 400 pesos for two chilled red wines and a bottle of water( didn’t honor the 20% discount) and the theft is the reason we wouldn’t go back. Try the hotel at your own risk. Don’t leave valuables in the room!! The theft left us disappointed.
Partner
10/10
Exceptional
23 Aug 2024
CHULWON
Good and clean place. But very noisy not because hotel issue but came from outside traffic all day and night. Windows are there but donot do what suppose to do. Even rain come through window.
Business Self
10/10
Exceptional
16 Aug 2024
Jonathan
Todo perfecto solo que nose porque los de limpieza o nose que staff se mete sin tocar la puerta y avisar mientras estamos dormido y esto pasó 2 veces (las dos veces que me eh quedado aquí).
Leisure Partner
10/10
Exceptional
21 Jul 2024
Verified traveler

Superb Staff!

Excellent service from the personnel. Conveniently located and staff was superb!
10/10
Exceptional
21 Jul 2024
Joemy
.
Business Self
10/10
Exceptional
18 Jul 2024
Adan
This is a Great hotel! Amazing staff that is helpful and always there to solve any issues you may have. Elegant and comfortable. Hands down one of the best hotels in Mexico City and in a great location!
Business Self
10/10
Exceptional
29 Jun 2024
Paolo
Very clean and beautiful
10/10
Exceptional
23 Jun 2024
luis
My new hotel when in CDMX. Used to stay in reforma which nieghborhood wise is better. But the hotels are not as good as hotsoon hitels.
Leisure Family
10/10
Exceptional
23 Jun 2024
Peter

Best Hotel CDMX

Best hotel in CDMX for cost and value! Staff is super friendly, stores are close by for easy access items you need. Highly recommend!
Partner
6/10
Pleasant
05 Jun 2024
giovanni
It’s usual hi end over priced
Leisure Partner
8/10
Excellent
31 May 2024
Michael J

Nice but noisy

We really liked the hotel. Clean and nice. Convenient location. Restaurant had good food and nice views. (Only problem was the other guests -- 3 nights I had people partying, screaming, and slamming doors - one night it went on until 6 am).
Business

Location & surroundings

HS HOTSSON Hotel CDMX Condesa Sur
67 Av. Revolución Tacubaya, Mexico City, Mexico

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HS HOTSSON Hotel CDMX Condesa Sur

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