Name: Boutique Hotel Westervilla
Address: Haarlemmerweg 369, Amsterdam, NL

8/10

Excellent

03 Aug 2026

Kamyar

The room was a bit dusty behind the tv and the bathroom door hinges. Very nice shower and good water pressure and hot water my pillow case had a stain on it and a few stains on the wall. Air conditioning in room was nice too. Some steps to get up to the room all the house in Amsterdam seem to have stairs. Very quiet and big outdoor area

8/10

Excellent

19 Jul 2026

Rachael

We booked through Expedia for early July and selected the \"pay upon arrival\" option. Two weeks before our stay, the hotel asked us to pay in advance because there wouldn't be staff onsite at check-in. After explaining that we had budgeted to pay on arrival, they kindly honored our original reservation terms.

The location is the hotel's biggest asset. It's tucked beside a peaceful cemetery, which we thought added to its charm. The late-19th-century building has been beautifully renovated, includes an Italian bistro, and is surrounded by trees and a nearby park.

A tip for future guests: don't take the tram with luggage like we did. It's a 10–15 minute walk to the hotel. Instead, use the bus that stops right outside.

Check-in was simple using lockboxes and instructions sent by message. Be aware there is no elevator, so you'll need to carry luggage upstairs. Our king bed was comfortable, the A/C worked great, and the shower had excellent water pressure with a handheld attachment. Housekeeping refreshed the room daily. The only minor issues were a wobbly table, one bathroom light that was out, and we would have appreciated a couple more pillows.

Overall, this was a wonderful stay for my husband and me. We'd happily stay here again.

Partner

6/10

Pleasant

19 Jul 2026

Summer

Their website specifically states they have air conditioning in the room, but they do not at all! Booked this hotel specifically for the AC however we were stuck with windows only.

Room was nice. Big bed, espresso machine, clean bathroom.

Check in was the hardest. The hotel entrance is semi-hidden on the back side of the restaurant and there is no staff on site. I couldn’t find my lock box code so we were stuck chatting with Expedia support since we only had data plans without calling support. Plan ahead and write that lock box code everywhere!!

10/10

Exceptional

18 Jul 2026

JON

Our room was spacious, nice and clean. The staff helped bring our luggage up since there was no elevator. The restaurant downstairs was highly rated and the food was delicious. Ample free parking was available. The area was beside a park and quiet.

Partner

10/10

Exceptional

12 Jul 2026

Kelly

Clean, air conditioned and great location

Family_with_children

8/10

Excellent

26 Jun 2026

Hodari

Great experience! Beautiful surroundings—the cemetery was a bid off but peaceful. Staff was great and helpful. Bar closed early though

Friends_and_family Family

10/10

Exceptional

04 Jun 2026

Emilio

Fantastic place.

10/10

Exceptional

02 Jun 2026

Bonnie

In a quiet setting, just stayed one night, part way from airport to Port. Excellent restaurant and bar. Modern decor.

Partner

8/10

Excellent

24 May 2026

Alan

Lovely room we also ate in the restaurant and that was fantastic. The only issue is finding it there are no signs and it looks like a restaurant only we had to park and ask before it was clear we had found it

Partner

8/10

Excellent

07 May 2026

shane

Good access to public transport via bus 21. Tickets can be paid by using credit/debit/wise cards.

10/10

Exceptional

05 May 2026

Vernon

The staff was wonderful and really made our stay special. The room was clean and access to the hotel easy. There is a bus stop right out front making getting downtown easy. The food at the restaurant was excellent. We will return if in Amsterdam again.

Partner

10/10

Exceptional

30 Apr 2026

Amie

Very quiet, clean, and smart hotel that looks like it's recently been refurbished to a high standard.

The only thing I'd recommend having in the rooms is the addition of shampoo and conditioner. Aside from that, everything was spot on.

Partner

10/10

Exceptional

22 Apr 2026

Jeannette

The food was absolutely delicious. Staff so friendly. Lovely place to stay.

Family

10/10

Exceptional

14 Apr 2026

Kyle

Clean rooms. Amazing restaurant on site. Bike rental on site making seeing the city very easy.

Partner

10/10

Exceptional

06 Mar 2026

Peter

Leisure

10/10

Exceptional

17 Feb 2026

John

Everything was faultless, with superb connections into central Amsterdam.

Partner

4/10

Poor

05 Oct 2025

Payton

When we arrived we were happy with the property, it was clean and very nice. A very intimate hotel as there are only 7 rooms. Our first night stay was lovely, the staff helped us check in and showed us everything about the hotel. Our second night after a day of touring we came back hoping to enjoy the restaurant on property but it was closed for an event something we were not informed would be happening. Entering back to our room it felt like we were intruding the event and later in the evening as we were falling asleep we were kept awake by very loud music from the event below us. It physically shook our bed and other furniture in our room. Again we were never informed that an event would be happening and that it would affect our stay at the WesterVilla hotel. We had to get up very early the next morning to go to the airport so this was very disappointing the lack of communication from the staff.

Leisure Partner

10/10

Exceptional

14 Sep 2025

Tammy

What a lovely boutique hotel! Rob and staff were incredible—friendly, service-oriented, helpful and fun! Our rooms were spacious, clean and comfortable. But the food at Nando’s was spectacular. We had dinner there 2 evenings and received the best service I’ve ever experienced. A must have is the pasta prepared in a cheese bowl…and add the truffle…it’s heaven.

Leisure Family

10/10

Exceptional

10 Sep 2025

Roger

A private beautiful fairy tale hotel

Westerville;

If you’re looking for a warm, friendly, beautiful and relaxing place just outside Amsterdam . This is your place . An 1890’s rebuilt property that has 7 cozy rooms. Nestled among streams and trees with a beautiful park across the street with miles of walking, running and biking trails.

Mario. The manager is as amazing a manager as I’ve ever met. We instantly became part of the family! If you think only downtown has great food. Let me say that we’ve NEVER had better food! We are on a 60 day trip and this stay was just what we needed. We ate dinner here 4 nights in a row!😂 Everything is good! All the employees are amazing. The grounds are relaxing cafe’s are 3 blocks away and grocery store is 2 blocks . But this is for people who love quiet, beautiful, safe and enchanting settings. If you need a front desk to talk to 7/24 or lots of frills, pay triple get little sleep and find another place.

But for me. To be recharged. To go to Anne Frank and the Holland windmills by taking a bus right out front for 3 euros. And come back to paradise and my family/ the staff at Westerville. It’s all we needed.

Partner

10/10

Exceptional

17 Jul 2025

Erica

Staff were extremely helpful with directions, suggested itineraries and locations to visit.

Leisure Friends

10/10

Exceptional

11 Jul 2025

Brendon

The staff were very friendly and helpful and spoke very good English. The room was very comfortable and quiet and having an Italian restaurant in the same building was also very nice. We found the location was good with relatively short Uber rides to the attractions in the city and thoroughly enjoyed our stay in Amsterdam which also had a laid back atmosphere compared to other cities in Europe.

10/10

Exceptional

07 Jul 2025

Ryan

Lovely little place

Lovely little hotel only 7 rooms but nice and well kept, once you’ve checked in you’re pretty much left to your own devices which was perfect for us! Steep stairs to get to the rooms so wouldn’t be any good for people with mobility issues, lovely food and staff in restaurant downstairs. Amsterdam centre about 15 minutes by cab or about 40 minutes by bus

Partner

10/10

Exceptional

22 Jun 2025

Alex

Everyone was very nice and helpful. Room a little small but very clean.

Partner

10/10

Exceptional

15 Jun 2025

Paris

Beautiful boutique hotel. Lovely staff. Spacious rooms.

Leisure Friends

10/10

Exceptional

08 Jun 2025

Demi-leigh

Lovely place to stay close to the centre and airport , friendly staff.

Leisure Partner

10/10

Exceptional

21 May 2025

Luke

Lovely

Leisure Partner

10/10

Exceptional

12 May 2025

Debra

We enjoyed are stay and appreciated that this hotel was outside the busy city limits. There was a bus stop right outside the hotel that was very convenient for getting into the city center. The staff person who checked us in was very helpful, helping us with our luggage up the stairs. Would recommend this hotel for anyone who wants a quiet place to rest after a hectic day in the city.

Leisure Partner

10/10

Exceptional

01 May 2025

Vicki

This is a beautiful hotel in a incredible over 100-year-old building that used to be the cemetery caretaker's house. It is right next to a cemetery with birds and flowers and hundreds of marble headstones of all different colors. So peaceful walking in there. There is a romantic restaurant attached to the restaurant with the best food and friendliest staff. There is no elevator but rather a long flight of wooden stairs to get to the rooms but we managed to do it every day and got some exercise. We had a lovely balcony with a view of many bicycles riding by. There is also a huge park across the street. The hotel is close to the city and you can easily Uber there or there's a bus stop practically right out front. The only con is the tiny trashcan they give you, just one in the room lol. But no big deal. We enjoyed our stay here and would definitely recommend it!

Leisure Partner

10/10

Exceptional

09 Apr 2025

Sabrina

We had the loft room which was nice and spacious however the bathroom situation is a bit odd - would have preferred the glass on the shower door to have been frosted. The end of the room could have made a beautiful en-suite with a tub, which really would have made the room feel really special, but it’s all open plan and the space feels a bit wasted. Aside from that, location is just outside central Amsterdam but the bus can be caught from just outside and we never had to wait long.

Leisure Partner

6/10

Pleasant

02 Mar 2025

Susan

Nice but a little too far out of town

Although this hotel was nice enough it was too far out of central Amsterdam for us. We spent a very long time on trams & buses sometimes having to swap from one to another every time we wanted to go back to the centre. The room was small compared to how it’s portrayed in the pictures. Bathroom was nice.

Partner

6/10

Pleasant

17 Jan 2025

Jennifer

Nice but with some heads up

The hotel is essentially an inn above a very nice Italian restaurant. There is no separate hotel staff or lobby, and the staff are available during restaurant hours 11:30am-10pm. In general the facilities and stay were nice, but there are a few things to note that would have been helpful to know in advance, so sharing here:
1) as mentioned, there is no separate hotel reception so there is no one on-site to assist guests after 10pm and before 11:30am. This also meant we couldn’t adjust the heat in our room during those times, as that is centrally controlled
2) there are very steep stairs to get up to the rooms so wouldn’t be great for people who have a hard time with stairs
3) the hotel is located on the outskirts of Amsterdam, the walk into town took about 35 min and the closest public transportation stop is about a 20 min walk
4) there is only 1 bottle of soap for showering. No conditioner or shampoo
5) our room (Dinsdag) was tiny. I didn’t realize how small it would be. See the photo for how much space was left next to the bed after I put my suitcase down ( there was nowhere else to put it). We made it work but it was tight
6) also specific to our room, the bathroom mirror was next to the sink, not on top of it, so it made it tough for my partner to shave. There also wasn’t a light close to the mirror so that was hard too

Partner

10/10

Exceptional

10 Jan 2025

r

Beautifully appointed Boutique Hotel!

This lovely, small hotel had all the amenities for a Global traveler could desire. The brooms were more spacious than generally found in European hotels, the large bathroom was modern and large. We found all of the individuals working there quite confident, nice, and helpful. There’s even a very nice attached restaurant to the hotel. You can take a bus to city center or a 25-minute walk to the city center! Great place and more of a traveler than tourist experience.

10/10

Exceptional

04 Jan 2025

Luningning

Safe and quiet

Leisure Self

6/10

Pleasant

23 Dec 2024

Verified traveler

Disappointing but has potential

I was recommended this by a friend who had stayed here previously and was disappointed.

The restaurant, now rebranded, was hosting loud Christmas parties, which we weren’t warned about. On Friday night, music blared until 1 a.m., and staff dismissed our complaints with earplugs and “email the manager.” Saturday was no better, despite promises that noise would end by 11 p.m. Staff noise and disruptions continued late into the night, and again, no resolution was offered.

Finally, on Sunday, we spoke with the manager, Mario, who apologized and offered a free meal and one-night refund. While we appreciated his efforts, we felt two nights should have been refunded given the sleepless nights. The owner, however, refused.

The staff (except Mario) and management showed little regard for guests’ comfort.

Friends_and_family Friends

2/10

Poor

22 Dec 2024

Stewart

Sadly a ruined weekend in Amsterdam

Having previously stayed at Westervilla in Dec '23 where we had an amazing time, we returned in Dec '24 along with 2 of our friends, with high expectations.
Sadly, our expectations were dashed soon after arriving.

The feedback box here does not give me enough space to detail all of our poor experience, so I shall bullet point below.
- Night one, check in, full on Christmas part happening directly below our rooms, no warning prior to check in, loud music till 1am.
-When we complained we were to just 'to email'
-Night 2, although no full parties, thumping music well past the promised finish time, and no concern at all from the staff, when the music stopped, we still had an hour of banging furniture and shouting staff directly below us, even after we had raised our issues regardung noise.
- After our group email the manager 5 times over the course of the two nights, on day three we finally got a call.
- We met Mario the manager at the hotel to discuss concerns.
I would like to credit him with trying to diffuse and resolve the situation, but sadly Christian the owner refused our request for a refund on the two nights of sleep we had lost.
- We had to make do with one night refunded, and free meal (which in all honestly doesn't cost much to the business).

It's such a shame to have such a bad experience for our group, after a great experience before.

We will NOT return. I would advise you avoid if you want to have staff that actually care about the hotel customers.

Partner

10/10

Exceptional

19 Dec 2024

Christina

Great staff, the restaurant and hotel was great! Loved that we were able to park for free and take the bus/tram every!

Leisure Partner

10/10

Exceptional

12 Dec 2024

Stephen

Our \"Wednesday\" room was spacious, well-appointed, super-clean, and quiet. The batroom was roomy and possessed seemingly new fixture, although past experience tells us that is the norm for this boutique hotel. Boutique Hotel WesterVilla also hosts a wonderful Italian restaurant---Nando--- that serves wonderfully interpreted and delicious cuisine. A perfect respite \"in\" Amsterdam, but feeling relaxed . The City is only minutes away. Wonderful!

Leisure

10/10

Exceptional

18 Oct 2024

Craig

Really nice rooms with friendly, helpful team. In the westerpark area of Amsterdam so dinner nearby was cheaper than central. Restaurant at the hotel was very good we ate one night but not to our personal preferences

Leisure Partner

8/10

Excellent

15 Oct 2024

Victor

Beautiful place and hotel, cool rooms, friendly staff, easy to get to the bus to city centre, some great food nearby too. You can sleep seeing the stars on the top room.

Downside: A bit too expensive for what it is. The pillows are bad. The top room smelled a bit from the restaurant kitchen.

Leisure Friends

10/10

Exceptional

04 Oct 2024

Robert

This is a small boutique hotel, only 7 rooms, all named after the days of the week . The rooms are above and behind the Nando Italian Bistro-an excellent restaurant. There were a set of twenty then 5 more steps up to the rooms, and at first (being an senior couple) thought this a bit daunting, but the staff happily carried up the luggage. The room was very clean, and very modern. The area was very quiet, even with he restaurant patrons coming and going, well insulated windows. The staff was excellent, very obliging, and helped with the bus schedule and directions.We were expremely happy with the hotel, and the restaurant. The hotel in not down in the old town, but after being down there two days, were glad to come back to this hotel in the afternoon.

Leisure Partner

10/10

Exceptional

28 Sep 2024

Adriane

Great view and small place. Charming

Leisure Partner

10/10

Exceptional

21 Sep 2024

Nawa

Very clean, very friendly staff, safe residential area. As this is a small hotel, they don't have an elevator so ask for help if you need assistance with your luggage as stairs were steep!

Leisure Self

8/10

Excellent

15 Sep 2024

Jennifer

Breakfast not available

10/10

Exceptional

13 Sep 2024

Larry

Staff was very helpful. Rooms were clean and dinner at the bistro was fabulous.

Friends_and_family Friends

10/10

Exceptional

31 Aug 2024

Zoubir

Great stay

Leisure Partner

10/10

Exceptional

28 Jul 2024

Michael

This hotel is located right at a bus line stop, takes you into the center of Amsterdam in minutes. Easy access from Amsterdam Centraal. Hotel is boutique, with only a few rooms. Staff are super friendly and there is a restaurant and bar on site. The only downside is there is no breakfast service at the restaurant, but there’s plenty to eat a short bus ride away. Location is in a quiet part of town, just far enough from the tourist madness which invades some parts of the city.

Leisure Family

10/10

Exceptional

24 Jul 2024

Stephen

Aside from the beautiful, spacious room (\"Sontag\"), the reception and entire hotel staff were fantastic! The ob-site restaurant (Nandos) had exception Italian cuisine, and the beer and beverage selection was more than adequate. Thank you, Mario, and your entire staff!

6/10

Pleasant

19 Jul 2024

Darren

Did not like nowhere to get breakfast, did not like the two small cushions they called pillows, a pillow costs next to nothing and the flat cushion we had was terrible, had to use my clothes,one bag for two day stay, expensive for what you get, waited three hours for room, not particularly there fault but did ask for check in and waited three hours.

Leisure Partner

10/10

Exceptional

13 Jul 2024

Matthew

Great spot to stay. Nice, up to date rooms. Enjoyed my stay

Self

10/10

Exceptional

07 Jul 2024

john

Enjoyable villa and location by the park.

Leisure Family

10/10

Exceptional

07 Jun 2024

Allen

His hotel only has 7 rooms, each named after day of the week. Our room was exceptionally large even by U.S. standards. It is a little over a mile to the Ann Frank house, but one gets to walk past cafes, coffee shops and bakeries along the way.

My only caveat is the long, steep stairway to the rooms. There is no elevator. Minor issue, really.

Leisure Partner

10/10

Exceptional

23 May 2024

Margaryta

Nice stay! Very relaxing

10/10

Exceptional

15 May 2024

Fred

Very nice and helpful people. Great rooms and comfortable beds

Leisure Partner

10/10

Exceptional

15 May 2024

Nick

Ideal location close to centre but nice and quiet- easy bus in from stop a few yards from hotel

Partner

10/10

Exceptional

10 May 2024

Antonio

Our stay at this very small hotel was extremely pleasant..entire staff from arrival to departure was totally professional and very warm..we felt very luvky to have stayed at hotel Boutique in Amsterdam. Thank you for a very enjoyable and pleasant paet of our trip to Europe.

8/10

Excellent

26 Apr 2024

Judith

While the room was very nice, the hotel did not have an elevator so there were lots of stairs. The staff was lovely and brought our bags up to our room and down when we checked out. The restaurant was excellent though they didn’t open until 11:30

Leisure

10/10

Exceptional

15 Apr 2024

Will

Everything was great from the room, to the staff to the location!
Room was spacious, clean and well presented. Modern decor and clear thought had gone into this room (I think we stayed in the Wednesday room?).
Staff were more than helpful and very friendly on check in.
Location is ideal as there is a bus stop right outside so you can get the 15 minute bus to central Amsterdam - 48 hour travel pass was only €15 for unlimited travel with buses running every 5 minutes. This hotel was ideal for us as it was the only hotel offering free parking.
Something worth noting is check in closes at 9:30/10pm before you get carried away seeing the sights of Amsterdam.

Leisure Partner

10/10

Exceptional

15 Apr 2024

Shawn

We arrived on the wrong day and the staff was very kind and helpful!

Leisure

10/10

Exceptional

28 Mar 2024

Ruth

Lovely spacious room - be prepared to get a bus

Lovely room - spacious and clean with a super comfy bed. Hadn’t quite realised it was so far out of town but really easy to get the bus directly outside. Only downside was nowhere to get breakfast nearby - the website says you can order a breakfast delivery from a local bakery but one of the tag had heard of this and said it wasn’t possible.

Partner

10/10

Exceptional

01 Mar 2024

Gary

Thoroughly recommend this hotel

What a lovely hotel... the rooms are very comfortable and well equipped. Car parking is onsite and plentiful. The highlight for me though was the bar and restaurant... lovely ambience, excellent food and drinks and great service. I will be back asap!

Business

10/10

Exceptional

11 Dec 2023

Casper

Great stay

Lovely and clean room, everything we needed.

Partner

10/10

Exceptional

08 Dec 2023

Stewart

5 Star Stay! - Highly Recommended

We had a wonderful stay at WesterVilla. We stayed in the suite, and it was absolutely stunning.
Our room was spotlessly clean, and very modern.
We also ate in the restaurant, where the service was great and the food just amazing.
We can't wait to come back again

Partner

8/10

Excellent

10 Nov 2023

Kevin

Nice friendly staff, older style building but comfortable and clean.

10/10

Exceptional

24 Nov 2022

Nigel

Great hotel, great staff

Great hotel with just 7 bedrooms, in a nice area opposite a large park, but some distance out of town. Clean, warm and cosy with a comfortable bed and good bathroom. Nice restaurant offering good food but no breakfast available. However, great cafes just a short walk on way in to central Amsterdam. Best feature of the hotel was the superb staff. Kimberley was excellent. Incredibly friendly, funny and warm hearted and a great source of advice on the local area. Kristian was also very welcoming and extremely helpful. They made our stay thoroughly enjoyable.

Friends_and_family Friends

10/10

Exceptional

04 Sep 2022

Robert

We booked the larger room (called Wednesday) it was more than spacious enough for our four night stay. The staff are excellent the restaurant very good and reasonably priced. The park across the road from the hotel has a few bars and restaurants and a very good bakery for breakfast. There are tram and bus pickups within a short walk, we would definitely stay again.

Leisure Partner

8/10

Excellent

27 Jun 2022

Alissia

Its a really cute hotel and super nice personal.

Leisure Partner

10/10

Exceptional

04 Jun 2022

Mark

Best hotel that I ever stayed in. I highly recommend it. The staff were wonderful, the room was exquisite, and the area around the hotel is one of the hidden gems of Amsterdam.

Leisure Family

10/10

Exceptional

02 Aug 2026

Jerry

Het was een kleine maar relaxte kamer. Geen personeel gezien maar alles wat duidelijk, schoon. Precies wat je nodig had. Top dat je binnen de ring ook gratis kan parkeren bij de accommodatie. Top verblijf!

8/10

Excellent

01 Aug 2026

Hendrikus

Stairs to go to the rooms are quite steep.

6/10

Pleasant

22 Jul 2026

Clara

Stort plus att det fanns gratis parkering och luftkonditionering. Rent och fräscht. Hotell som mer upplevdes som ett Airbnb. Ingen frukost. Tyvärr ingen hiss och branta trappor. Hade behövts mer förvaringsmöjligheter och avlastningsytor för bagage, kläder och handdukar. Helt okej läge med närhet till restauranger i Westerpark och buss till stan.

Partner

8/10

Excellent

07 Jul 2026

Pernilla

Ett ovanligt hotell då det saknar reception. Det blev svårt när vi anlände för vi hade inte fått någon kod till boxen med nyckelkort. Det löste sig efter ett tag genom ett samtal.
Fräscht, stort rum med tillhörande badrum. Extra lång säng, dock för hård för min smak.
Det gick att parkera gratis. Bra!
Promenadavstånd till centrala Amsterdam. Toppen!

Partner

6/10

Pleasant

21 Jun 2026

Johan

Tv:n fungerade inte, och restaurangen med tillhörande bar som var en av anledningarna till att vi bokade, var stängt utan att vi fått information om det i förväg.

10/10

Exceptional

23 May 2026

Ellen

Trevligt ställe! Busshållsplats precis utanför och ca 30 min promenad in till stan. Vi fick lämna våra väskor innan check-in, så vi slapp bära runt på dem.

Friends_and_family Friends

10/10

Exceptional

21 May 2026

FLAVIO

A estadia foi excelente!! Começando pelas instruções fáceis e claras passadas pela equipe. A moça que nos recebeu foi muito simpática e prestativa, nos permitiu deixar as malas antes do horário do check in. O quarto estava impecável, todo limpo e organizado, muito amplo também, super confortável!!! Amamos!!!

Partner

8/10

Excellent

01 May 2026

Florine

Nuitée agréable, l'établissement est beau. Les employés sont accueillants et très sympathiques, possibilité de laisser les bagages en attendant de récupérer la chambre ou avant de repartir. L'hôtel est éloigné du centre-ville mais il y a un arrêt de bus allant à la gare Centrale juste en face (même la nuit). La chambre est fonctionnelle.

Friends_and_family Friends