Name: Xo Hotels Park West
Address: MOLENWERF, 1, Amsterdam, 1014 AG, NL

6/10

Pleasant

30 Jul 2026

Pratibha

The breakfast is OK, nothing special.

Do not expect any amenities such as shower cap, sewing kit, moisturiser, toothbrush etc. There is bare minimum in bathroom.

Staff are really friendly and reception staff have been amazing.

My biggest complain is the very poor housekeeping. We found someone's underwear and T shirt tucked under the bed on one side and a used water bottle poking out of the other. There was orange mould in the bathroom.

No air conditioning in room. Can only adjust temperature up to minimum 19C which is way too warm to sleep.

8/10

Excellent

24 Jul 2026

David

I've stayed here a couple of times now and I find it very easy - nice location, reasonably priced. It's not quite perfect - I'd like more availability for the restaurant, better lighting in the bathroom and bigger towels, buy, for the price, it's a good stay

8/10

Excellent

22 Jul 2026

Supreet

Hotel was nice; metro was right outside. However it was far from many sights. We enjoyed our stay; wish it offered a gym.

10/10

Exceptional

20 Jul 2026

Richard

I enjoy this hotel!

Friends_and_family Friends

10/10

Exceptional

18 Jul 2026

Fivos

Great location great price and the breakfast is superb. Staff are great to.

Self

6/10

Pleasant

13 Jul 2026

Chris

There is no restaurant or bar onsite, instead they have vending machines. Parking is not great as spaces are limited and local parking is difficult, the hotel and rooms were great but the lack of amenities lets it down.

Self

10/10

Exceptional

07 Jul 2026

Namsoo

A little old but well maintained hotel. It was clean and we had a very easy access to the city centre.

Friends_and_family Family

2/10

Poor

07 Jul 2026

Nicola

Grim hotel. They have closed the bar completely and now sell outrageously priced snacks and drinks in vending machines. The hotel was infested with rats. They were running around by the breakfast area and terrace. I told the staff and they just nodded. Odd. Avoid it if you can.

Friends_and_family Friends

8/10

Excellent

07 Jul 2026

Faridoun

Spacious clean room with clean bathroom.

Family_with_children

4/10

Poor

06 Jul 2026

Ramin

I expected much better from a 4-star hotel. While the room was spacious and the staff were friendly, the cleanliness was unacceptable. Dust was everywhere, the windows had residue from previous cleanings, the carpets were heavily stained, and there were obvious unfinished repairs. The plastic mattress covers made the beds hot and uncomfortable, and the air conditioner started with a loud roaring noise every time it turned on. Self check-in/out is fine, but cutting costs should never come at the expense of cleanliness and basic comfort. Overall, this did not feel like a 4-star hotel.
Won’t go back!

Family_with_children

10/10

Exceptional

02 Jul 2026

Stephanie

This was a very lovely stay. It was clean, had all amenities listed, friendly staff, and it is very near the tram stop for adventuring into the city! We will stay here again.

Friends_and_family Family

8/10

Excellent

28 Jun 2026

lorretta

We were 3 adults in a room with 4 beds. Excellent space

Friends

10/10

Exceptional

26 Jun 2026

Jacinda

I loved XO Hotel Park West. Their check in process was easy with self check-in, it was also set up to deal with lots of people arriving at once. The staff were super helpful.

There was so much space for people to just chill and relax in groups in two separate areas.

The rooms were comfortable and very quiet. Everything was clean. The amenities were good. First place I have stayed that has conditioner.

The location was pretty good. It was about a 10 minute walk, normally easy walk, from/to Sloterdijk station (a bit brutal with luggage and 34 degrees in the heatwave). So, it was easy to get from Schipol to Sloterdijk (maybe 5 minutes). It was a similar time to get to Amsterdam Centraaal.

If I ever make my way back to Amsterdam, I would definitely stay here again.

Family

6/10

Pleasant

19 Jun 2026

Folaranmi Bidemi

Close to Sloterdijk, but an old property.
Not necessary to take a tram 19 if you can walk. Just 6 minutes walk.
Don’t do late check out as it’s €10 per hour.

8/10

Excellent

18 Jun 2026

Arne

Lobby bar could be and restoran on afternoon too

Self

6/10

Pleasant

14 Jun 2026

Jannah

In a strange location and possibly undergoing some refurbishment - reception seemed rather chaotic with self checkin plus reception desks. Unclear what the location would be good for, though it is opposite a tram stop. There are not really any nearby restaurants etc although there is a large supermarket and fridges in room to store snacks and drinks. The hotel itself doesn’t serve food during the day. Breakfast was terrible - moderate choice but very poor quality.

The room itself was large and comfortable, with big windows and lots of natural light, and seemed clean although there was a bit of an odd smell on entry. My colleague had a top floor room which was apparently near windowless though - so ask for a room on a lower floor if daylight is important.

Business

6/10

Pleasant

12 Jun 2026

Kay

There wasn't much we cared for about this hotel. It's almost as if they had zero customer service and expected you to check-in, check out, and handle everything yourself. We will never stay in one of these properties again.

10/10

Exceptional

04 Jun 2026

Costin

Ver well maintained hotel, spacious and clean rooms.

Family_with_children

10/10

Exceptional

03 Jun 2026

Rachel

Clean room, comfy beds, working air con, lovely shower, helpful staff.

Friends

10/10

Exceptional

19 May 2026

Bat-el

Clean rooms, there is a trim 19 right in front

Friends_and_family Family

10/10

Exceptional

12 May 2026

Amna

Everything was amazing!

Friends

6/10

Pleasant

05 May 2026

Maria

The tram stop right across from the hotel was a major perk! The rooms were fine but was missing the iron and ironing board. Desk staff was super friendly and able to get items within an hour of asking for them.

A bit away from the hustle and bustle of the main area but only about 25-45 minutes by tram/bus to most of the city. Nice area with a park across the street and some delicious food only a few blocks away.

Property is drug and alcohol free in case that matters to you.

Did find a plastic bottle under one of the beds when we forst went in so unclear o er how truly clean everything was but it seemed fine.

Did not have the breakfast because it was 20€

Family

8/10

Excellent

02 May 2026

Bridget

Using a machine to check in was easy and convenient but also felt impersonal and as such we felt like we had no contact with reception staff.
Room was large, comfortable and clean. Bathroom the same.
Didn’t have breakfast as we felt €20 quite expensive especially for small appetites. There was a coffee machine in the room but we couldn’t work it (no instructions) and a very small supply of coffee pods and tea bags. There was also a coffee machine in the lobby area though (chargeable?)
Location was good, away from the crowds but easy to reach the city centre.

Partner

10/10

Exceptional

19 Apr 2026

Avi

Good breakfast, easy parking

Friends_and_family Family

8/10

Excellent

15 Apr 2026

Shuk May

The location is extremely convenient—the tram station is right outside the hotel entrance, and the train station is just a 15-minute walk away. There are also several restaurants and a supermarket nearby.

In addition, we booked a triple room but were upgraded to a spacious quad room, which provided plenty of space. The hotel also has a dining area next to the reception, equipped with a microwave for guests to use.

Friends_and_family Family

10/10

Exceptional

03 Apr 2026

Gavin Paul

Really good experience first time using app and location
Staff really friendly and helpful
Just out side main city center but just a tram in 19 for 8 stops and then on 17 to center or 5 min walk to train station to center
Good snack vending machine for food

Family_with_children

10/10

Exceptional

02 Apr 2026

Ryan

The staff was friendly and the room was reasonably priced for a family of four.
We chose to walk from the hotel to downtown Amsterdam, and it was easily achievable. Although, the trolley did stop right outside the hotel , which would have made the trip much easier.
I would not hesitate to book this hotel again.

Family_with_children

8/10

Excellent

30 Mar 2026

Patricia

Large comfortable room, clean and well serviced.
Hotel in a good position for the trams.
The staff are very pleasant and helpful.
Excellent breakfast.

Self

2/10

Poor

27 Mar 2026

Sinclair

I stayed at XO Hotels Park West from March 18–25, 2026, and it was one of the most frustrating hotel experiences I’ve had—especially considering the price

The air-conditioning in the room did not work for the entire duration of my stay. Every time I called reception, I was told the same thing: that adjustments were being made and the room would cool within 15–20 minutes. This never happened. I had to keep calling repeatedly, only to receive the same response over and over again.

By day 3, the room had become so uncomfortable that I had to request a pedestal fan just to be able to sleep. For a hotel at this price point, being reduced to using a basic fan instead of proper climate control is simply unacceptable. On top of that, I had to keep the window open due to the heat, which triggered my seasonal allergies and left me feeling unwell for the rest of my trip.

The most disappointing part came at checkout, when I was finally told that the air-conditioning system was not working at all and that technicians were only expected to fix it that day. This directly contradicts everything I had been told throughout my stay. Whether this was due to poor communication or something else, the end result is the same: I was given misleading information for several days while dealing with an unresolved issue.

The hotel gave a 10% refund, which does not come close to reflecting the level of discomfort, lost sleep, and overall negative impact on my stay.

Family_with_children

10/10

Exceptional

13 Mar 2026

Mia

Excellent location, will be staying again! Very accessible, 5 mins by train to Ams Centraal

8/10

Excellent

01 Mar 2026

Henry

Modern hotel with a tram station right outside, Less than 10 minutes from Amsterdam central via transport. Easy check in/out. Friendly and helpful staff. Room was big and clean. Definitely worth it.

Self

10/10

Exceptional

28 Feb 2026

Neal

Very clean, staff were friendly and was well located for what I needed.

Self

8/10

Excellent

13 Feb 2026

Jessica

The breakfast options were pretty decent, I really enjoyed my breakfast daily. We got the comfort double room which was great and spacious. I wish they had an on site cafe/bar , would have been a useful addition for the late evenings back from town. However, there is a tram stop right by the hotel which was a lifesaver. Affordable and lovely stay, would stay here again.

Leisure Partner

10/10

Exceptional

10 Feb 2026

Christopher

Lovely clean roon and friendly welcome. Thanks.

Leisure Partner

10/10

Exceptional

02 Feb 2026

Jonathan

Hotel great, very modern and clean. Self check in worked really well. Free to use sage in room, beds really comfortable, Nespresso coffee machine great touch and breakfast also really good. Would recommend short tram ride into main Amsterdam and only a 10min walk from Sloterdijk rail station

Leisure Partner

10/10

Exceptional

21 Jan 2026

Anmeet

The room was very spacious, enjoyed our stay, had a tram literally outside the hotel - very convenient, station was about 10 mins walking distance.

beds were really comfortable! Will be coming back x

Leisure Friends

8/10

Excellent

20 Jan 2026

Gavin

Clean spacious room. All the usual amenities.

Partner

8/10

Excellent

07 Jan 2026

Teigan

Room was clean. Staff were lovely and helpful. 5 min train to Central station and 40 min tram to center. Has shampoo and body wash. Tv was big, fridge was clean. There is a Lidl 2 mins away which is helpful

Leisure Partner

6/10

Pleasant

31 Dec 2025

Rachel

Room was ok

Leisure Partner

10/10

Exceptional

28 Dec 2025

Emilio

Excellent staff comfy bed modern rooms friend staff great location steps from metro

Leisure Partner

8/10

Excellent

14 Dec 2025

Kristina

Lovely little hotel

Leisure Self

10/10

Exceptional

13 Dec 2025

Andy

Would have been even better with an omelette station

Business

8/10

Excellent

12 Dec 2025

Simon

Spotless rooms, friendly staff, comfy bed, pillows were comfy but were smaller than I like, coffe machine in room was nice

Partner

10/10

Exceptional

11 Dec 2025

Gish

Everything is as simple. Check in and check out from machine, made the process very easy.

Friends_and_family Friends

10/10

Exceptional

26 Nov 2025

Ashley

Very clean room and loved the free coffee from the espresso machine in the morning

Leisure Partner

8/10

Excellent

11 Nov 2025

Selen

Heating system and room amenities can be improved. Friendly and helpful staff. Location and cleanliness are good.

Leisure Partner

8/10

Excellent

04 Nov 2025

Carly

Overall the hotel was nice, the room was clean and the staff were helpful and friendly.

10/10

Exceptional

02 Nov 2025

Brian

Nice hotel, great location as it was a short walk from Sloterdijk station and if you didn't want to walk, there was a tram outside. The hotel felt safe and modern.

Friends_and_family Family

10/10

Exceptional

02 Nov 2025

Benjamin

Good location, easy check in and out

Leisure Family_with_children

10/10

Exceptional

01 Nov 2025

Archie

Best Hotel. Huge rooms! Close to station

Leisure Friends

8/10

Excellent

28 Oct 2025

Rammy

Stayed a couple of nights here. The room was clean, 4 pillows, 1 had a bad odour to it. Room was spacious but it can get a little chilly in the night (this was end of Oct) I recommend requesting a small heater.

Breakfast was good, good range and selection. There is eggs but no chef making them fresh.

Travel wise, your 10ish minute walk to the train station Solterdijk, thats one stop away from Central, Make sure you take the train and not the \"tube\". The underground means you take many more stops before you get to centraal.

I couldnt find a tabacoo store near by, but there is a covenient store near the station (no tabacoo or papraphelinia).

I would consider staying here again, but I missed the convenience of popping into my hotel room without needing to take a trip there and back for any breaks.

Leisure Friends

10/10

Exceptional

24 Oct 2025

Valentin

Quiet place, nice staff and close to transportation.

Leisure Partner

10/10

Exceptional

21 Oct 2025

Ken W

We enjoyed our stay. The hotel is close to the train station and to a tram stop. Clean, spacious rooms and a wonderful breakfast buffet.

Partner

10/10

Exceptional

20 Oct 2025

Gavin

Spacious room. Very clean. Great location to trains.

Leisure Partner

8/10

Excellent

16 Oct 2025

Lindsay

Easy access to tram, room however quite noisy at night, nose from toilets in other rooms.

Friends_and_family Friends

8/10

Excellent

15 Oct 2025

Sylvia

The rooms were clean. No mold spots in the shower. The rooms were big, and the beds are comfortable. I lived on the second floor so the noise from the outside was very noticeable.

Self

10/10

Exceptional

15 Oct 2025

Julia

Great location 👌 friendly staff - spacious room size

10/10

Exceptional

10 Oct 2025

crystal

The hotel was clean and conveniently located near the tram, which made it easy to get around the city. It was a nice place for our stay, with a common area for meet-ups, plus vending machines available. The staff were friendly and stored our luggage after check-out. Overall, a comfortable stay.

Leisure Friends

10/10

Exceptional

10 Oct 2025

brian

Great room and hotel! It was quiet and clean! Would stay there again if came to Amsterdam!

10/10

Exceptional

02 Oct 2025

Connor

Good location and room.

8/10

Excellent

22 Sep 2025

Krystyna

Nice hotel

Self

8/10

Excellent

18 Sep 2025

helen

Love the helpful and professiional service from the staff, clean room and bathroom. Would recommend a full length mirror though. Thanks

Self

2/10

Poor

17 Sep 2025

Jesslyn

THE LOCATION WAS VERY INCONVENIENT. NOTHING AROUND IT. HAD TO TAKE THE TRAM 20-30 minutes to get anywhere - no amenities, staff unfriendly.

Leisure Family

10/10

Exceptional

17 Sep 2025

Rachael

Very easy check in and check out.
Spacious room.
Close to public transport.
Modern hotel.

Leisure Friends

10/10

Exceptional

15 Sep 2025

John

Good price

Leisure Partner

10/10

Exceptional

14 Sep 2025

Katherine

Great Overall :)

Great overall, we always come to this hotel when in Amsterdam!

Friends_and_family Family

10/10

Exceptional

08 Sep 2025

Megan

Clean, staff was very kind and helpful. The food was delicious as well!

Leisure Friends

10/10

Exceptional

31 Aug 2025

Tracy

The hotel itself is excellent. Clean, quiet and the breakfast is perfect. Tram is literally a step outside the hotel and will take you right into the centre of the main attractions. There are a few good restaurants in the area as well. My only complaint would be the area around the hotel wasn’t always clean. A bit of garbage lying around. But that would NOT stop me from going back to this hotel. I will definitely return.

10/10

Exceptional

29 Aug 2025

Asma Shefa

I enjoyed my stay at this hotel which was quiet and has a tram station right across from the hotel.

The staff were great and helpful and always polite when spoken with.

Plenty of options for breakfast which was great too.

Leisure Family_with_children

8/10

Excellent

23 Aug 2025

Dean

Close to both Train, Tram and buses.

Leisure Family

10/10

Exceptional

20 Aug 2025

Matthew

We stayed here for 2 nights in August with our 2 children in a quad room - the room was very smart and well enough equipped for us. The sound and light insulation were excellent and the aircon was quiet enough to leave on at night. The hotel is super convenient for the tram but also not far from Sloterdijk Station. Staff were very helpful and leaving luggage on the last day was no problem. Highly recommend and I wouldn't hesitate to use again!

Leisure Family

10/10

Exceptional

18 Aug 2025

Charina

Great hotel, welcoming staff. Thoroughly enjoyed our stay.

10/10

Exceptional

18 Aug 2025

John

Fantastic hotel. Spacious, clean and comfortable. The staff were excellent and the parking facilities are great. Just check the height of your vehicle as the garage is underground and about 1.8m linit.

Leisure Family_with_children

10/10

Exceptional

09 Aug 2025

Verified traveler

Amazing hotel!

Very good, no complaints.

Friends_and_family Friends

10/10

Exceptional

07 Aug 2025

Richard

Great hotel for what we wanted, tram stop outside ideal to get into town. Lidl around the corner for a quick breakfast. Nice rooms, no hotel bar though.

Friends_and_family Family

8/10

Excellent

07 Aug 2025

JOANNA

Hotel has restaurant for extra fee (breakfast). Also has a coffee machine which is a bit overpriced. Machine does offer a a variety of coffees like espresso etc.

Leisure Family_with_children

10/10

Exceptional

28 Jul 2025

Chengshun

Friendly staffs. comfortable bed.

Leisure Family

8/10

Excellent

26 Jul 2025

Arpatsara

The hotel is nice, out rooms are spacious but it’s bit far from activities areas.

Leisure

10/10

Exceptional

24 Jul 2025

Elaine

We liked the position of the hotel and it was very easy to catch a tram outside the main door to the city centre. It was a quiet residential area making it quite safe

Leisure Partner

10/10

Exceptional

24 Jul 2025

Jessica

I enjoyed my stay here! Very kind staff and delicious breakfast options available for a fee of 18 euros per person.

10/10

Exceptional

23 Jul 2025

Natalie

Nice cool rooms and comfortable beds

Leisure Family

10/10

Exceptional

21 Jul 2025

Guillermo

Perfect place for a family, not far from the city center and in front of the tram statio!

Leisure Family

10/10

Exceptional

21 Jul 2025

Regan

Very easy to get to and from city

Leisure Partner

10/10

Exceptional

05 Jul 2025

Richard

I've been at this property before. Generally when I have business near Westerpark. The tram 19 stops just outside, so it's very convenient to Museumplein and Leidesplein.
Great staff, always willing to help!

Friends_and_family Friends

10/10

Exceptional

04 Jul 2025

Paul

It’s was a great stay

Business

10/10

Exceptional

03 Jul 2025

Josue

Very clean rooms. Friendly staff

10/10

Exceptional

02 Jul 2025

Tamara

Perfect

10/10

Exceptional

30 Jun 2025

Mehdi

Great stay, close to public transport, and friendly staff. Overall, great experience.

Leisure Partner

10/10

Exceptional

30 Jun 2025

Priscila

.

2/10

Poor

30 Jun 2025

Shawn

Terrible

Front desk complained to us for using the app to book. Couldn’t find our reservation. TV did not work. Bed was very uncomfortable. The sink clogged. Someone fraudulently accessed our reservation and changed our name. Front desk gave attitude when we requested ice. Just an awful experience.

Partner

10/10

Exceptional

30 Jun 2025

Hugo

Extremely easy to get in and out of the main attractions in the city, quiet enough to be slightly removed but with immediate easy public transport outside.

Business_and_leisure

10/10

Exceptional

29 Jun 2025

Verified traveler

Wonderful Stay at Xo Hotels Parkwest

We had a truly delightful stay at XO Hotel Park West. I stayed for two nights with my sister and cousin during a quick getaway to Amsterdam, and everything exceeded our expectations. Our room was incredibly spacious and comfortable — the perfect place to relax and recharge after a day of exploring the city. We genuinely looked forward to coming back each evening to unwind.

The front desk staff were exceptionally friendly and helpful, making us feel welcome from the moment we arrived. On the morning of our departure, we enjoyed the breakfast buffet and were impressed by the variety and quality of the offerings. Since we were heading to another city that day, the convenient and satisfying breakfast gave us a great start to a long travel day.

While the hotel isn’t located in the immediate city center, there’s a tram stop about a 12-minute walk away that takes you directly to Amsterdam Centraal, making it easy to get around. The neighborhood itself is quiet and pleasant — ideal for a peaceful walk or bike ride.

Friends_and_family Family

8/10

Excellent

29 Jun 2025

Lyn

Excellent tram links. The stop is just outside the hotel. Sloterdijk station is approx 15 mins walk with excellent train links to Airport which is 10 mins and run every 5 mins or so.
Our room was spacious and clean and had the bonus of a third bed (not a put-up) which is rare. Good breakfast.
Downside was that there was no bar facilities. Appears to be closed, so nowhere for a drink . Vending machine is very expensive.

Leisure Family

10/10

Exceptional

26 Jun 2025

Olubunmi

This is a wonderful place to stay, and it is very clean!

Leisure Self

10/10

Exceptional

25 Jun 2025

Steve

Amazing hotel. Staff was very nice and helpful. Also the breakfast was amazing. Will go again!!