Name: Ibis Amsterdam City West
Address: Transformatorweg 36, 36, Amsterdam, 1014AK, NL

8/10

Excellent

26 Jul 2026

Douglas

Good basic stay

6/10

Pleasant

01 Jul 2026

Casey

This is a good, basic hotel. The rooms are small and functional, but there's not much more than the bare necessities. Great location with easy access to the train and a quick trip into the city. The staff was exceedingly helpful at check in, breakfast, and checkout. The room itself was a little sticky and there was no temperature control -- only fan speed. I woke up feeling closed in.

10/10

Exceptional

18 Jun 2026

Kate

Lovely hotel, good price and close to public transport to get about the city and airport.

Partner

10/10

Exceptional

06 Jun 2026

Christopher

Bathrooms are to small

Breakfast was good

Cigarets butts all over

Family

10/10

Exceptional

09 May 2026

KIMBERLY

Staff were helpful and friendly

Friends

10/10

Exceptional

24 Apr 2026

Joseph

Quite, out of the mainstream. Good staff, good food & beverage. Close to transport.

Partner

10/10

Exceptional

16 Apr 2026

Lauren

The staff are amazing. Very friendly and helpful, and wonderful customer service. I would stay here again. Thank you :)

Family

10/10

Exceptional

08 Apr 2026

Evandro

Friendly staff, clean room, great service

Partner

8/10

Excellent

21 Mar 2026

Shannon Louise

Staff were good and welcoming room lacking things such as fridge,tea and coffee facilities and couldn’t change tv to English or get English subtitles.Apart from that room was clean and comfortable

Partner

8/10

Excellent

21 Mar 2026

Sin ying christ

Nice staff. clean environment. Easy to travel Amsterdam Centre.

Partner

10/10

Exceptional

18 Mar 2026

Shivnee

Clean rooms, friendly staff and helpful

10/10

Exceptional

13 Feb 2026

Himanshu

Clean room, close to the isoterg station, close to the central station.
They have a restaurant with good food options , burger king near by as well.

Business

10/10

Exceptional

31 Dec 2025

Carl

This hotel is absolutely wonderful, I had such a wonderful stay. The room was immaculate, and had everything I needed. The bed was wonderfully comfortable. The staff were amazing; so helpful and friendly.
For the price the breakfast was a great option too and really set me up for the day. Great location too with excellent transport links to the city centre and within walking distance of the beautiful Westerpark. Overall I really like staying at this hotel and looking forward to my next visit.

Leisure Self

8/10

Excellent

30 Dec 2025

Athanasios

nice location, there is both bus and tram nearby in 5 mins walk. Value for money hotel

Partner

10/10

Exceptional

18 Dec 2025

Michael

Room was spotless. Cleaned everyday. Staff were very friendly.
10 mins from the city .Buses were frequently. Easy to get around

10/10

Exceptional

15 Dec 2025

Tamara

Staff very friendly and accommodating!

Leisure

8/10

Excellent

29 Nov 2025

Vishnu Ram

It is a very small room !! And no gym

Self

8/10

Excellent

14 Nov 2025

Taleen

The staff were nice and I love that they had treats for dogs and cats. The WiFi was slow and that was my only dissatisfaction during the stay.

Self

10/10

Exceptional

10 Nov 2025

John

I really liked the hotel. Great price and clean and comfortable. Great bathroom and comfy bed

8/10

Excellent

06 Oct 2025

Joseph Neri Aguilar

We had a great stay at Ibis. Staff were friendly and helpful. Clean comfortable rooms but a little bit tight to our liking especially the bathroom. But overall a nice stay.

Leisure Partner

8/10

Excellent

06 Sep 2025

Chi Ho

Clean and tidy. Convenient and just 15 minutes to town center

Leisure Partner

8/10

Excellent

27 Aug 2025

Jasmine

It was convenient to get to and from the ‘city centre’. Cab drivers from the station are very fraudulent so best to use local transport.

10/10

Exceptional

16 Aug 2025

Sonia

Getting to the hotel from the airport was simple and efficient, the train from Schipol airport to the city centre then the GVB 22 bus drops you right outside.
The staff were outstanding, checking in and out was hassle free and I was given advice on the city, tips and any query I had the staff at Ibis were professional and helpful.
The hotel location was ideal for me as it was quiet and public transport in the city is brilliant, the 22 bus was a God send, a Metro station is very close by and Sloterdejk train station is also within walking distance. Burger King is next door to the hotel and you can't go wrong with it, food and prices were both decent and staff were lovely.
The hotel itself is nice, great sustainable initiatives taken, my room was standard, the bathroom was small and curved like a pod, interestingly compact but did the job. Breakfast area and buffet was good, it had the things I like, ample seating and attentive staff.
The only small things I would say the hotel may need to look into are, the shower screen didn't have a seal at the bottom therefore water often splashed out of the cubicle and felt that I was wasting towels to dry it up which isn't very sustainable. I might have been unlucky but the wi-fi in my room was weak, I failed to get a good connection most of the time however it was a short break therefore not much of an issue. Overall I would recommend this hotel, I had a pleasant stay and thank you for making me feel welcome.

Leisure

10/10

Exceptional

30 Jul 2025

Giovanni

Not a single walking-distance convenient store.

Leisure Friends

8/10

Excellent

28 Jun 2025

Guru Vishwanath

NA

Leisure Friends

6/10

Pleasant

19 Jun 2025

Miguel

The property was very nice, it was clean, it was friendly, although there were some issues with our bed and bathroom, the bed had a stain on it by the heads, and the toilet had an unpleasant odor in it.

The staff were accommodating and pleasant to work with, and also there is a Burger King right beside the hotel.

Leisure Family

8/10

Excellent

21 May 2025

Christopher

Out of town

Leisure

8/10

Excellent

20 May 2025

Kim

This was my third stay at this property and I find it clean comfortable and with great staff. Bus service to the city centre or to the train station is every 10 minutes and is very quick to either destination

Leisure Self

8/10

Excellent

03 Apr 2025

Giovana

Had an overall good experience, easy to get to and from center, airport and train station (by bus or car service). Staff was friendly.

Leisure Family

8/10

Excellent

18 Jan 2025

Alessandro

It was good stay

Leisure Friends

4/10

Poor

09 Jan 2025

keziah

Nice property and not too far from the city good transport links for all areas

Leisure Partner

10/10

Exceptional

03 Nov 2024

Judd

Really close to transport links to Centraal, also a nice 15 minute walk to Sloterdijk station. Lovely hotel, will stay again.

Leisure Friends

6/10

Pleasant

25 Oct 2024

Karen

Stayed just outside the city good busses remember to check in and also out with your bank card

Leisure Friends

8/10

Excellent

23 Aug 2024

Edward

Odd people wandering about the area, we even had panhandlers come up to us while sitting at tables outside the property asking for money. Others were obviously sizing us up to see if we were gullible (which we are not). Very unpleasant!

Leisure Family

6/10

Pleasant

06 Aug 2024

Michele

Not a terrible hotel, but i have stayed in far better here for less money. There was a horrible smell as you enter the main reception and go towards the lifts.
I will not be returning to this hotel

Leisure Partner

10/10

Exceptional

31 Jul 2024

Svajunas

.

8/10

Excellent

30 Jun 2024

Rachel

Overall was good, nice room comfortable beds, could have been nice to have better quality towels and an extra set of hand towels. It wasn’t pleasant to find long hairs in the shower floor….. that was an easy way to distinguish that cleaning wasn’t sufficient.
Overall- 4

Friends_and_family Friends

6/10

Pleasant

11 Jun 2024

Sharon

Hotel was okay. Staff were quite rude the whole time we were there, would speak to us like we were stupid and were far from friendly to the point we stopped bothering to ask them questions. The doors were locked past a certain time and a lot of the time when we arrived back we'd be waiting at the door for quite a while with the man just sitting behind the desk not buzzing us in until he was ready. We did not have to check out until 11 however had the cleaner knocking on our door just past 10am so had to leave. No kettle or anything in the room. Transport to/from the hotel was okay, you can either get a bus or there's a train station round the corner, 1 train and a metro gets you to central. Rooms were relatively clean, rather small and very basic but does the job of providing somewhere to sleep as you're out exploring most of the time. Probably would stay elsewhere if we were to return to Amsterdam.

Leisure Partner

8/10

Excellent

29 May 2024

Jacquelyn C

Clean room, helpful staff easy to travel into Amsterdam

Leisure Family

8/10

Excellent

27 May 2024

Thomas

No amenities or restaurants near by

Business Self

8/10

Excellent

08 May 2024

Kim

Helpful and efficient staff. Very good facilities and convenient transportation. Only item that could be added is in room coffee as my morning routine includes a cup before getting dressed for the day.

Leisure Self

8/10

Excellent

19 Apr 2024

Trevor

Easy transit to the city center

Leisure Friends

8/10

Excellent

25 Mar 2024

Kim

Rather than staying in Amsterdam city centre this trip I tried the Ibis, about five kilometres out. The room was very clean, comfortable and functional. The staff are amazing looking after all my requests. The bus transportation is excellent leaving from across the street every fifteen minutes ( a little longer at times in the weekend) then only a fifteen minute ride to Amsterdam Centraal. On the return trip the bus stops right in front

Leisure Self

8/10

Excellent

11 Feb 2024

Luke

A no-frills hotel, that provided a clean room and basic amenities during our stay. Public transport was close by and easy to access. No complaints. Thank you

Leisure Partner

10/10

Exceptional

27 Dec 2023

Michael

The staff was very helpful and I would stay again

Leisure Self

8/10

Excellent

04 Dec 2023

Les

Decent.

Decent location on outskirts of centre, easy no.22 bus to central station from outside or metro from nearby station. No tea and coffee making facilities in room a bit of a let down but otherwise all good.

Partner

10/10

Exceptional

02 Dec 2023

Ahmad Fuad adnan

Good for value and decent access to public transportation metro and bus and u can go all over.. Staff are very helpful

Leisure Partner

4/10

Poor

12 Nov 2023

Jamie

Staff weren’t very Informative to assist with first time Amsterdam travellers that didn’t understand the subway/bus routes. They just pointed to the bus stops.
The hotel itself was bland and lacked necessities like extra towels and pillows. The room was freezing cold with no extra blankets or heating. Wasn’t surprised by this as we didn’t pay a lot but lacking the bare minimum was disappointing.

Leisure

8/10

Excellent

21 Oct 2023

Nitesh

Front desk was rude

6/10

Pleasant

12 Oct 2023

Stephen

The bathroom was no bigger than an RV shower. Water temperature was difficult to maintain surges of extreme hot then cold. Without moving the valves.

Breakfast could be better, located in a small room.
.

Leisure Partner

4/10

Poor

21 Aug 2023

simon

I didnt like that housekeeping staff stole items of food from our room.

Leisure Family

8/10

Excellent

08 Aug 2023

Verified traveler

A good enough stay

The hotel is in a very good state. The room was quiet and the blackout curtains kept the room very dark so that morning light did not disturb sleep. We did not choose to have breakfast at the hotel. However all amenities from the hotel were very expensive so beware. The food from the snack bar was expensive, the bike rental was expensive so do not bother. The receptionist were not very knowledgeable about things and they are also very young and inexperienced. Today's society. The hotel is not that near to the city so this is something else you need to be aware of. You will need to take a bus back and forth.

Partner

10/10

Exceptional

19 Jun 2023

Ana

We appreciate the two men at the front desk that helped us check in after a long day of travel.on June 17

10/10

Exceptional

22 Mar 2023

Shakim

Everything went well, staff was nice, bilingual, the trip went well.

Leisure Self

10/10

Exceptional

15 Mar 2023

Hassan

Good one

Leisure Partner

8/10

Excellent

14 Nov 2022

Verified traveler

Very nice hotel!!

Business

10/10

Exceptional

09 Nov 2022

Fritz

It was efficient.

Business_and_leisure Friends

8/10

Excellent

03 Oct 2022

Claudia

The hotel is a bit far from the city centre, but it is conveniently located close to a metro station, across from a bus stop and a fifteen-minute walk to the Sloterdijk train station with trains to the airport, central station and cities nearby. The hotel is clean, and the beds are comfortable. The staff was friendly and helpful. It is located in a quiet and safe area.

Leisure Partner

2/10

Poor

20 Aug 2022

Christina

DISAPPOINTED

We were moved to another Ibis hotel as this one had the A/C Brocken.
The room was extremely small. A/C was hardly working. When I checked with the front desk I was told that the hotel doesn’t really has A/C but only climate control. ( not sure what this exactly means)
No tissue papers in bathroom. When asked for some, was told that this is not a 5 Star hotel, don’t have any.
The whole room have only two paper cups, no coffee maker no microwave no refrigerator, no toiletry, one very small TV.
Although staff in general was friendly, the hotel is hardly a 0.5 Star

Partner

10/10

Exceptional

02 Jul 2022

Dawn

Good clean hotel

We stayed here for a few nights whilst we were in Amsterdam

Would have been better if they told you that the hotel is card payments only no cash when booking

Partner

6/10

Pleasant

16 Jun 2022

Andrea

Understaffed, basic, disappointing

6 nights stay. Nobody was able to provide me with an invoice. Apparently I will receive after check-out and days later I am still waiting. Kitchen is meant to be open until 2200 but no food available at 2100 (It was busy we have nothing left. Or the chef wanted to go home?). The drain in my bathroom sink was blocked and it got fixed the day before check-out, hence after 5 days. I got charged Amsterdam standards when ibis west should be a low-cost budget hotel.

Business

8/10

Excellent

24 Apr 2022

Massimiliano

Not far from train station about 15 min. Car park but not free, there is a bus to get city centre, the hotel hire bicycle. Lovely breakfast. Non è lontano dalla stazione dei treni circa 15min. Parcheggio auto a pagamento, c'è l'autobus per il centro, l' hotel affitta le biciclette. La colazione è ottima abbondante e assortita.

Leisure Partner

8/10

Excellent

30 Mar 2022

Jo

The heating was full on and made for very, very hot sleepless nights.

Leisure Partner

8/10

Excellent

13 Mar 2022

Verified traveler

Overall ok

Often queue at the front desk, only one employee

Friends_and_family Friends

10/10

Exceptional

08 Nov 2021

Hao Sen

Friendly staff.

my third time stay in this hotel, still a good choice to stay, staff are always friendly and helpful.

Self

10/10

Exceptional

13 Oct 2021

Verified traveler

Thanks!

Thanks many times for your hospitality 😊

Self

10/10

Exceptional

12 Oct 2021

Michael

The staff went above and beyond to assist me and answering my questions

Leisure

8/10

Excellent

09 Sep 2021

Marc

Great staff and location. Nice hotel with restaurant downstairs and fast food near by. Only negative point is no fridge in room.

Leisure Family

10/10

Exceptional

03 Oct 2020

Daniel

Much improved service

Service was warm and friendly, every member if staff was willing to help

Business

8/10

Excellent

14 Feb 2020

Verified traveler

Good location and nice staff, but they didn't refill the coffee and tea in the room on the second day.

Leisure Family

10/10

Exceptional

27 Jan 2020

Verified traveler

Really modern facilities
Staff really welcoming and helpful
Didnt have a bad thing to say about the hotel the whole trip

Business_and_leisure Partner

10/10

Exceptional

24 Jan 2020

Verified traveler

The hotel was very close to public transport to the coty and even though our original room booked wasnt available due to be used staff at the hotel kindly placed us in another room and even upgraded us for the inconveniences

Leisure Partner

10/10

Exceptional

31 Dec 2019

bett

The hotel is approximately 10-15 minutes outside of Amsterdam Central, which is fine because transportation (bus & train) are a block or two away and thats the best way to get around Amsterdam. Also very convenient to the Airport

Leisure Friends

10/10

Exceptional

24 Dec 2019

Verified traveler

It was a great stay good stuff and clean room and next to metro station and bus great hotel definitely will come back again

Leisure Friends

10/10

Exceptional

27 Nov 2019

Abigail

Great hotel with amazing access to the city!!

The hotel is abit out of the centre but very easy access with the bus stop right outside and with a GVB pass you can litetally go anywhere! The room was clean and tidy and very modern. We stayed for 5 nights the bed wasnt the comifest at all so thats the only issue we had. The staff were friendly and had good information for us. Woukd definitely stay here again but for a shorter period.

Partner

6/10

Pleasant

15 Nov 2019

TODD

Rooms were rather small and so is the bathroom felt like I was on a cruise ship. No place to even set your luggage.

Partner

10/10

Exceptional

19 Oct 2019

Peter

Good value for money hotel

Business

6/10

Pleasant

13 Oct 2019

Verified traveler

Not great and too far away from the city center.

It was ok, but the room temperature ( really warm) was not great and there was not AC available.

Partner

10/10

Exceptional

02 Aug 2019

Adam

Very quiet, and the curtain made the room super dark when pulled across. Very comfortable bed. 24 hour reception. Ideal place to stay when coming back late.

Leisure Self

6/10

Pleasant

28 Jun 2019

Verified traveler

The hotel is located conveniently near a major bus line and the metro. The staff was very pleasant, and the facility was clean and quiet. But the rooms are very small, with little beside a bed and very small side tables. There is little floor space for luggage, in fact, this is a better room for one person, rather than two. Great bed.

Leisure Partner

10/10

Exceptional

24 Jun 2019

DAMODARAN

Excellent stay courteous staff very helpful will definitely visit again

Leisure Friends

6/10

Pleasant

10 Jun 2019

Verified traveler

The hotel was clean but the location wasn’t the best

8/10

Excellent

31 May 2019

Verified traveler

Friendly staff, nice bar area which served food. Close to Amsterdam Sloterdijk station where we had to catch a coach the next morning. Not central but you could get into the centre easily by metro.

Leisure Partner

6/10

Pleasant

15 May 2019

Verified traveler

Breakfast was good, room needs pillows, they have just 2, we can’t watch TV with 1 small pillow, towels are so thin, and does not have any one for face , just 1 for shower. People from desk not to much friendly.

Leisure Family

10/10

Exceptional

15 May 2019

Verified traveler

Merrill was amazing and very welcoming!!

Partner

8/10

Excellent

08 May 2019

imelda

room

hotel was good, dissapointed been put in a disabled room as you dont get a decent hot showed, just warm we booked it months ahead sodont know why we werent given a proper room

Friends

10/10

Exceptional

07 May 2019

Verified traveler

Clean, Tidy hotel. Good public transport links to city.

Leisure Friends

8/10

Excellent

06 May 2019

Don

Mixed

We really enjoyed our stay the hotel is great , there was not much in the area but the bus helped It would be good PR to offer a day’s pass. Our only great concern was the taxi you ordered for us dropped us off with a 30 minute walk to our river cruise ship and we had to pay for another taxi.

Partner

10/10

Exceptional

19 Apr 2019

Verified traveler

Very accessible, staff was very friendly and helpful. Provided info on transportation and tickets. We encountered an issue with our return flights and staff allowed us to make the call from the lobby phone and even asked us if they could help us with rebooking

Leisure Friends

8/10

Excellent

07 Apr 2019

JOSE ROLANDO

Conveniente y buen Precio

Muy buena ubicacion y adecuado para vacaciones cortas y de negocios

Family

8/10

Excellent

06 Apr 2019

Verified traveler

Service and helpful staff made it easy to do what we were there for.

Friends_and_family Partner

10/10

Exceptional

19 Mar 2019

Radd

Great location, easy transport.

Everything about the hotel was great. The only negative was the pillows, which were too soft.

Partner

8/10

Excellent

05 Mar 2019

Verified traveler

Only a 10/15 min bus drive from the centre so a lovely quiet location. Staff were very friendly & helpful

Leisure Partner

2/10

Poor

20 Feb 2019

Adel

Front desk support ruined the entire experience

10/10

Exceptional

19 Feb 2019

Verified traveler

Quiet location good bus route into town. Very nice hotel and staff very helpful

Leisure Friends

6/10

Pleasant

11 Feb 2019

Globetrotter

Pros: Clean property. Nice staff. Quiet. Quick check in and check out. Cons: Very basic rooms. No toiletries besides a huge tube of soap by the sink and in the shower. 2 small thin towels and a floor towel provided...no extras. Had to ask for extra coffee (only decaf was in room). No refrigerator in room. Nowhere to keep anything refrigerated. Wanted coffee from the bar downstairs but the machine was broken 2 days in a row. Breakfast is simple and super expensive for what it is (€17).

Leisure Family

10/10

Exceptional

01 Feb 2019

Verified traveler

Amazing

8/10

Excellent

23 Jan 2019

Verified traveler

Nice hotel, bit far from city centre or shops and restaurants but with good public transport connections so if you don’t mind walking it’s good budget option

6/10

Pleasant

04 Jan 2019

Verified traveler

What I didn t like was that there is no heat control in the room during the night was to hot and on the evenings when we came after a day of walking we gad to stay in bed to warm up.
Second there were no brush for the toilet.
Third extract fan in the bathroom was noisy and it couldn t be stopped.
Pro. Clean
Tv with enough english posts
Easy to get from city center

8/10

Excellent

21 Dec 2018

Leanne

Ibis hotel city west

Comfortable hotel, quick and easy to get into central Amsterdam

Partner