Name: Atwell Suites Panama City Beach Southeast by IHG
Address: Richard Jackson Blvd, 255, Panama City Beach, 32407, US

10/10

Exceptional

15 Jul 2026

Andres

\"I had a wonderful stay at this hotel! The rooms are very spacious and incredibly clean. The beds are extremely comfortable, ensuring a great night's sleep. The location is perfect—very close to the beach, as well as supermarkets and various shops. Highly recommended!\"

Friends_and_family Family

2/10

Poor

13 Jul 2026

Nicholas

Staff was terrible,continually knocking door and even attempting to enter room with do not disturb sign on door, then then falsely claiming existing damage to a door and charging $250 after a 1 night stay.

Partner

8/10

Excellent

13 Jul 2026

Brittany

We enjoyed our stay. The location was perfect! Wish there were better breakfast options. But overall, the staff was helpful, and rooms were clean.

Family_with_children

10/10

Exceptional

07 Jul 2026

Romany

Everything was so good ❤️recommended

Family_with_children

10/10

Exceptional

06 Jul 2026

Stephanie

Very immaculate grounds. We actually took the plastic off of the mattress in the couch bed in our room. The front desk, lady named King, was absolutely amazing. True asset! Breakfast was good, easy to work with and didn’t bat an eye when I wanted another blanket or towels. Enough away from the hustle and bustle but close enough to not miss any of the fun. Highly recommend!

Family_with_children

10/10

Exceptional

06 Jul 2026

Sarah

Hotel is new or newly remodeled, very clean, staff was friendly, and the location is close to the beach with easy parking. Only pitfall was the guest dryer didn’t get our beach towels completely dry, but I wasn’t expecting perfection there. Would choose this hotel again!

Family_with_children

8/10

Excellent

04 Jul 2026

Joslen

Great place to stay. Unfortunately the TVs screen in our room was shattered… same TV was also outdated, no streaming apps at all. Other than the previously mentioned issues, it was a great stay.

Family_with_children

2/10

Poor

01 Jul 2026

Starla

The first room that we checked into had sand on the bed and all the sheets and pillows smelt like someone’s dandruff that haven’t been washed in six months and we got replaced with the second room and then when we went to go lay down on the second bed, every sheet and pillow on the bed, smell like the same dirty smell like they haven’t been washed and dirty dandruff and when I told the front desk the next day, they said that there was no way that could be that their pillows were clean and they changed their sheets and linens. Well I’m positive that their Lynn’s had it and changed in a very long time nor they had any mattress cover because each room we’ve been changed to the king suite with the two queen beds each twin beds mattress top was disgusting and filthy and smell like dandruff like never been changed in 10 years if I could tomorrow I would but I’m getting a one star it was and then the staff they had no reaction they didn’t want to reimburse. She pretty much called me a liar and said that their bed got changed and I said well I don’t think you lay down on them but if you did, you would definitely smell that it was not clean.
I’ve known staff to try to make the Customer Service argue with them . I want a refund or want a credit to stay somewhere else because that’s ridiculous I had to pay to stay there in that condition

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Season

This property just opened. It is amazing. The staff were so kind and helpful. The rooms are very spacious. The beds are cozy. The entire property was clean. The breakfast was fantastic as they had healthy choices. We enjoyed the hotel so much we extended our stay. I would definitely recommend this hotel and we will stay here again. The beach access is within mins. The location is fantastic! It is within mins from Publix and other restaurants. It definitely did not disappoint!

Family

8/10

Excellent

29 Jun 2026

Charlie D.

Clean room, basic, affordable, close to the beach, restaurants and shopping

Partner

10/10

Exceptional

28 Jun 2026

ian

Room was clean. Staff was friendly. Close to the beach but not in all the traffic.

Family_with_children

10/10

Exceptional

28 Jun 2026

Jonathan

Excellent service super clean rooms 5 star service

Family_with_children

8/10

Excellent

28 Jun 2026

Gregory

Nice clean place, newer. Nice hotel

Family_with_children

10/10

Exceptional

25 Jun 2026

Melissa

Extremely kind and helpful staff. Comfortable beds, and rooms were exceptionally clean!

Partner

10/10

Exceptional

21 Jun 2026

Julie

Breakfast was great! Great food and friendly, helpful staff.

10/10

Exceptional

19 Jun 2026

Joseph

Stayed here with my family of 6 and we had a great time! Staff was very friendly and helpful. Room was very clean and spacious. I definitely recommend staying here if you’re in the area.

Family_with_children

10/10

Exceptional

19 Jun 2026

Tanya

We had a wonderful stay! The property was spotless, and the entire staff made us feel incredibly welcome. They even went above and beyond for my husband’s birthday with a surprise card and snack voucher. Highly recommend!\"

Friends_and_family Family

8/10

Excellent

19 Apr 2026

landre

The property was immaculate. Only problem was they were under renovation so when I walked in I thought it was under construction. Not a functioning hotel. Other than that staff was awesome. Everything was clean and beautiful. Breakfast was good even though it was a partial breakfast due to construction.

10/10

Exceptional

19 Apr 2026

Gladys S

The beds are really soft, I love them 😊

4/10

Poor

19 Apr 2026

Benjamin

The hotel is under Construction with no warning on-line. You do NOT KNOW what you’re walking into. $140 for No Lobby, ( a disaster zone); no pool, no fitness room. Was told we would be having breakfast in the disaster zone lobby. ( No thanks, I don’t think I want to eat sawdust and sheet rock dust) You need to let people know this is what they are coming too. This was in Panama City Beach. BE AWARE! The actual room on the floor that they have finished was actually nice; but it can’t overcome everything else that’s going on there.

Partner

4/10

Poor

13 Apr 2026

Robbie

Under construction, was not told before arrival , shower curtain rod falling off, air conditioning was rusted and did not cool ,TV did not work , no coffee pot in room , I had my wife and 3 grandkids and had to go through construction area to get to room , elevator area and elevator were filthy. This is one of the worst experiences I’ve had at a motel . Sorry will not be back. Oh yea, went to front desk to get 2 extra towels and they DID NOT have any towels , plus served breakfast in dusty dirty under construction area. Very unhappy Papa that was trying to give his family a good time in PCB at air show.

Friends_and_family Family

4/10

Poor

12 Apr 2026

Laurie

When I booked this room, there was no mention that the entire facility was under construction. There was no coffee maker in the room, the TV had to be set up in order to work, no water available to purchase and no mini-store for snacks, etc. The actual room was clean and updated aside from the lack of coffee and TV when I arrived. I am VERY disappointed that Hotels.com did not let me know about the construction. I feel that I should not have had to pay so much for so little.

Self

6/10

Pleasant

10 Apr 2026

Valeria

Did not eat the breakfast not a good selection, room was clean, tv went out twice

Friends_and_family Family

8/10

Excellent

17 Mar 2026

Leslie

There is MAJOR renovations happening so things are tore apart and no pool available. We did have a renovated room and it was CLEAN AND FABULOUS! Comfy beds and pillows. Breakfast was not bad at all for having to work around renovations.

Family

8/10

Excellent

17 Mar 2026

David

Outstanding service. Lots of noise associate with the remodel of the hotel.

10/10

Exceptional

06 Mar 2026

Mike Rice

So happy with our 4 night stay! The staff was so professional and helpful!
The breakfast was the best I have ever experienced in our travels. Location was walking distance to many restaurants, bars, and the moonshine distillery!
Highly recommend this hotel!!

Family

6/10

Pleasant

04 Mar 2026

Christine

In the process of remodeling-

Partner

2/10

Poor

01 Mar 2026

steven

The staff were absolutely great. My issue is with Expedia. We booked in the app based off of the photos and information provided in Expedia. When we arrived, the hotel was under construction. Many of the amenities were closed and the hotel was in complete disarray. Nowhere in the Expedia description did it state that. We had some issues with a hotel booking prior to reserving our stay here. Long story short, we were left with very few options and it was late at night after trying several area hotels. We decided to try and stay at comfort inn as a last resort regardless of the construction. Our room wasn’t even complete from the recent remodel. No furniture other than the beds and a makeshift nightstand were provided with the room. There was even exposed plumbing stubs coming out of the wall. The room reeked of fresh paint and carpet glue and there was drywall dust all over the place. We stayed one of two nights, but after waking up with a sore throat and a pounding headache from the fumes, we opted to check out and try to find a new hotel for our final night. Upon check out, the staff was very polite and agreed to refund our second night, bout because we booked through Expedia, we were told we had to process the refund through Expedia. After speaking with Expedia, I received an email the next day rejecting the refund even after Comfort Inn approved it. I will never book with Expedia again. Highly disappointed. Stick with booking directly with your hotel of choice!

10/10

Exceptional

27 Feb 2026

Thomas

The place was under renovation and the rooms were missing some furniture but the staff was very friendly and helpful. We managed just fine.

8/10

Excellent

07 Jan 2026

Mike

room was clean,... Amelia at the front desk was amazing !!
thank you.

8/10

Excellent

02 Jan 2026

Charles

Just ok. Nothing outstanding

2/10

Poor

31 Dec 2025

Joseph Arthur

Staff was rude when checking in they didnt let us know before hand thay the pool was closed for renovation and the rooms were so, so. They need to be renovated.

Leisure Family

10/10

Exceptional

30 Nov 2025

Peter

Room and hotel in general in great shape even while going thru a remodel

Self

6/10

Pleasant

02 Nov 2025

MaryAnn

Hotel is in need of repairs. They are renovating the outside but the inside need a help. Broken faucet in the bathroom, really old carpet in the hall and rooms, electrical sockets that don’t work and very very soft beds. Staff was friendly.

10/10

Exceptional

01 Nov 2025

Brian

Nice clean

Leisure

10/10

Exceptional

04 Oct 2025

vanessa

The staff was helpful and accommodating.

Business Self

2/10

Poor

20 Sep 2025

Bryan

I did not stay at this property! I was told I’d get my money back and I didn’t! I’m mad about it

Business Family

10/10

Exceptional

15 Sep 2025

Lesly

I love it because it was 4 minutes from the beach

6/10

Pleasant

08 Sep 2025

Angela

For the price it was good. Not the cleanest, just small things though.

Leisure Family

4/10

Poor

06 Sep 2025

James

Won’t return

Leisure

10/10

Exceptional

03 Sep 2025

Garland

Staff was professional and timely

Leisure Self

8/10

Excellent

01 Sep 2025

Sherry

Labor Day Weekend

The was clean. The staff pleasant no issue. The hotel is ideal location no safety concerns for a mom and daughter.

Friends_and_family Family

10/10

Exceptional

31 Aug 2025

Brandy

Would recommend

Leisure Family

10/10

Exceptional

27 Aug 2025

Ethan

Clean easy

Leisure Partner

6/10

Pleasant

25 Aug 2025

Kellie

We checked in and the lady at the front was super nice. Got to the room and the room had a not so pleasant smell the chair at the desk had stains as well as the couch the beds wasn’t so bad the sheets was clean. The outlets in the room some worked and some our chargers fell out of kinda unsafe. Room was not like pictures online!

Friends_and_family Family

10/10

Exceptional

08 Aug 2025

Keith

Short Stay

Stayed 1 night, room clean, well-lighted parking, friendly staff check and check out.

Self

10/10

Exceptional

04 Aug 2025

Jorge D

Very comfortable room, and king size bed. Breakfast was great. Shopping and dining within walking distance. A little far from inter state Rt 10 but worth the ride.

Leisure Partner

10/10

Exceptional

02 Aug 2025

Odile

The staff was wonderful. My husband and I enjoyed how quiet the hotel was. We're definitely coming back

Leisure Partner

10/10

Exceptional

26 Jul 2025

Melissa

Great place

8/10

Excellent

26 Jul 2025

justin

The property was nice and clean there where a lot of nice place to eat at or get it to go in a 10min drive from the inn. Clean rooms respectful staff would stay again there is i go back.

Leisure Self

10/10

Exceptional

26 Jul 2025

charlotte

Very nice place

Leisure Family

6/10

Pleasant

25 Jul 2025

Kimberly

The hotel was decent. The breakfast was nothing special. Amelia was so rude during the checkout.

Leisure

8/10

Excellent

24 Jul 2025

Theresa

The rooms need some updating and housekeeping missed a few items from the prior people.

Friends_and_family Family

2/10

Poor

21 Jul 2025

Emery

Very disappointed in this trip. Asked for thing that were never gave.

Friends_and_family Family

10/10

Exceptional

20 Jul 2025

Jerome

Nice Hotel

Nice clean hotel

Friends_and_family Family

4/10

Poor

20 Jul 2025

Vivian

We stayed for 5 days and not one single day we had room service. I had to take the trash out, ask for towels, for toilet paper. Service was terrible.

Business_and_leisure Family

10/10

Exceptional

18 Jul 2025

Johnny

I encountered no issues with any part of my stay.

Business_and_leisure Self

2/10

Poor

17 Jul 2025

JaLissa

This property was very unclean. Much service is needed to attend to the many issues that are present.

10/10

Exceptional

16 Jul 2025

Galyna

Wonderful hotel with delicious breakfast!

Leisure Self

10/10

Exceptional

15 Jul 2025

Jamie

Price was within our budget, breakfast & coffeewas good. Staff at check in could have been a little nicer, but over all nice place to stay

Leisure Partner

10/10

Exceptional

09 Jul 2025

Johana

We enjoyed the stay very clean

Friends_and_family Family

8/10

Excellent

08 Jul 2025

Joseph

everything was great.

10/10

Exceptional

08 Jul 2025

melody

Amazing

I had a very lovley stay. The staff were so friendly and the overall envivoment was clean and comfy. My family and i enjoyed the pool aswell as their yummy breakfast. Would definitely recommend!

Friends_and_family Family

8/10

Excellent

08 Jul 2025

Nathan

Room near the beach.

Good hotel room. 5 minutes from beach access traffic dependent.

Friends_and_family Family

10/10

Exceptional

07 Jul 2025

John

Everything was excellent

Leisure Friends

8/10

Excellent

22 Jun 2025

Michael L

The cleanliness of the room could have been better.
Everything else was awesome.

Leisure Partner

4/10

Poor

21 Jun 2025

Rose

Very dirty, hallways and room all smelled terrible. Staff was not friendly.

10/10

Exceptional

20 Jun 2025

Tiffany

I would definitely stay at this hotel room in the future.

Leisure Friends

4/10

Poor

20 Jun 2025

Jaspal

The personnel at the front desk were rude. They acted as if they were annoyed when we needed to speak to them. We had car trouble and requested a later checkout if needed. We asked the front desk that night after getting back to the hotel, and were told we would have to speak to the manager in the morning. They did give us an additional 30 minutes, but my wife heard them rudely talking about us to other staff. This took place in the lobby where other guests could hear them as well. What makes it worse was, this was the manager speaking about us. Also the lamps by the bed, the phone to call the front desk, and the microwave did not work. Also the pool was never stocked with towels, and when we asked the front desk for 5 towels. Because are a family of 5. We were told they only had 3 and were treated as if we were an annoyance. When we asked for additional towels for our room. We were told we would have to search the hotel to find the cleaning staff and get the towels from them, and we were told that we had to bring our used towels to the front desk. When we did all of that. We were told to put them in the floor by the front desk where they stayed for over 3 hours. I was incredibly disappointed by the actions of the staff especially management.

Friends_and_family Family

10/10

Exceptional

20 Jun 2025

Craig

Asked for a quiet room, and they gave us one! thanks

4/10

Poor

19 Jun 2025

Keith

Shower did not work. Phone did not work. Staff was apathetic. Mattress should have been replaced months ago.

Leisure Partner

2/10

Poor

15 Jun 2025

Verified traveler

Please don't.

They attempted to charge my card at 8pm, before I even arrived, without my consent. It declined bc I was paying with a different card at check in when I got there. I arrived an hour later to try to check in and they had canceled my reservation. After a whole issue with that and no explanation on why it was done, once we officially checked in, the room we got was dirty. A used bonnet was in the pull out couch, brown sticky residue was on all the counter surfaces, dirt was in the beds, trash in the floor, etc. The pool cabinet rarely had any towels and the lights in the pool didnt turn on until after 11:30pm. We almost always had an issue with our key cards after leaving and coming back to our room. Our room had no blow dryer, and after a friend in another room said theirs had to be replaced bc it was broken, we asked for one for our room and was told they couldnt help us with that. Another friend in a separate room had to get their room changed due to at least 2 live roaches in their room. The lights in the hallway were leaking. We stayed an entire week due to our event and our group staying together at the location, but if this were a vacation with no strings attached we definitely would have left. They told us that they only charge for 1-2 days at a time rather than the 7 we had our reservation for, and after staying there I fully understand why. On a positive note, some of the staff were friendly, and the continental breakfast was a decent variety.

10/10

Exceptional

14 Jun 2025

Deanna

.

6/10

Pleasant

12 Jun 2025

Mallory

Our room smelled musty and felt damp the entire time. When we got home all of our clothes and suitcase had a musty smell to them. The continental breakfast was nice and the location was great.

Leisure Family_with_children

10/10

Exceptional

09 Jun 2025

Chad

Great find

Great quiet place for the family to stay.

Friends_and_family Family

10/10

Exceptional

07 Jun 2025

Lisa

The morning staff was really nice.

Leisure Family

10/10

Exceptional

05 Jun 2025

Latisha

Property was nice

Business Self

10/10

Exceptional

02 Jun 2025

Quindarius

Staff was very polite

Leisure Family

8/10

Excellent

31 May 2025

Patience

Breakfast and location was good and close to beach and activities. The con is that we could hear the peopld next door snoring , tv, baby cries.Walls rather thin

Leisure Family_with_children

8/10

Excellent

27 May 2025

Kevin

Will return next year.

Leisure Partner

8/10

Excellent

25 May 2025

Billy R

BE CAREFUL OF THE TUB. My husband fell in the tub. It was very slippery and he fell. Hurt his arm. Made them aware of the situation, but didn't seem too worried about it. Thankfully nothing is broken. On tbe good side, the bed was very comfortable.

Leisure Family

4/10

Poor

23 May 2025

Verified traveler

I had an issue with bed bugs

Friends_and_family Family

8/10

Excellent

19 May 2025

Anmol

The property was nice and clean
Staff was great and location was good too!

Leisure Family_with_children

10/10

Exceptional

04 May 2025

Bethanie

Hotel beds are usually mediocre, but this bed was amazing! Room was clean. Loved how big the shower was! Room was also huge! Staff were friendly and helpful.

Leisure Partner

6/10

Pleasant

28 Apr 2025

George

Old property, needs update.

Leisure Partner

8/10

Excellent

18 Apr 2025

Terrell

This was a very nice place to stay. The only thing is for the breakfast 2 waffle irons are needed.

10/10

Exceptional

13 Apr 2025

Sherella

I liked that check-in was easy, the breakfast buffet was easy to deal with. It was clean for the most part excep for the duvet had stains and the shower had hair in it and on the floor. Other than that it was clean enough. Plenty of linens in the room.

Leisure Partner

10/10

Exceptional

12 Apr 2025

Gena

Very conveniently located and yet easy to get to and from. Hotel was great! Room was clean, bedding was fabulous!! Staff were friendly. Overall a very pleasant experience!! Will return 😊

Leisure Family_with_children

10/10

Exceptional

09 Apr 2025

Roger

Great hotel

Business

10/10

Exceptional

07 Apr 2025

rashaunda

Staff was excellent and very professional!!!!

Leisure Family_with_children

2/10

Poor

04 Apr 2025

Jenaro

Refused to clean despite we requested it the day before got yelled at by the front desk very unprofessional will not make a stay here again when they did “clean” it was left filthy

Leisure Partner

10/10

Exceptional

30 Mar 2025

Ashley

🙂

Family

10/10

Exceptional

28 Mar 2025

Felicia

Close to everything

8/10

Excellent

15 Mar 2025

James

Good rate on the room. Breakfast was OK.
Room had strong smell of cleaning products.

Leisure Partner

10/10

Exceptional

04 Mar 2025

Lois

Everyone so nice. Clean rooms, would recommend

Leisure

6/10

Pleasant

03 Mar 2025

Merowyn

Property accommodation acceptable and comfortable but air conditioning unit noisy.
Reception staff member disinterested in assisting when it was found that TV did not work in room. Said she would come up and solve issue but took two more requests before she came to room and decided was unable to solve problem. Said she would allocate another room but failed to do so or notify us until we returned to reception yet again 30 mins later with our luggage . Better customer service could be improved

Leisure Partner

8/10

Excellent

23 Feb 2025

Joyce A

Lobby area looking outdated, a little shabby

Leisure Partner

8/10

Excellent

22 Feb 2025

Lance

Very nice and pretty