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Arena Suites

Ixtapa - Zihuatanejo · Mexico

Eva Samano De Lopez Mateos S N Playa La MaderaView location

8.6/10Excellent124 Reviews
Cleanliness9.0/109.0
Service8.2/108.2
Comfort8.0/108.0
Condition8.2/108.2
Location4.0/104.0
Neighborhood8.4/108.4
Value7.6/107.6
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Arena Suites

Offering well-equipped suites overlooking La Madera Beach and Zihuatanejo Bay, Arena Suites is just 5 minutes’ walk from Zihuatanejo town center. It features free Wi-Fi and free on-site parking. The air-conditioned suites at Arena Suites have attractive décor with tiled floors.

Each has a private entrance and some come with a terrace. All suites have a kitchenette with a fridge, microwave and coffee maker. There is a selection of shops, bars and restaurants within 10 minutes’ walk of the Arena Suites. The complex has a beautiful setting less than 0.

6 mi from Zihuatanejo Marina. Ixtapa Zihuatanejo International Airport is a 15-minute drive from the Arena Suites.

Read more about this hotelShow less

With a stay at Arena Suites in Zihuatanejo (Playa la Madera), you'll be a 1-minute drive from Zihuatanejo Bay and 8 minutes from La Ropa Beach. This aparthotel is 0.1 mi (0.1 km) from Playa la Madera and 0.2 mi (0.3 km) from La Madera Beach.

Make yourself at home in one of the 10 air-conditioned rooms featuring kitchens. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and coffee/tea makers.

Featured amenities include a 24-hour front desk and a safe deposit box at the front desk.

Popular amenities

Free WiFi
Dining services
Concierge
Smoking areas

Check-in and check-out

Check-in from 3:00 PM
Check-in until 8:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby On bay No elevators Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • You need to know
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Rollaway bed fee: MXN 300.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Kioto Plaza 0.3 km / 0.2 mi
La Madera Beach 0.3 km / 0.2 mi
Principal Beach 0.6 km / 0.4 mi
Playa Principal 0.6 km / 0.4 mi
Archaeological Museum of the Great Coast 0.6 km / 0.4 mi
Zihuatanejo Bay 0.7 km / 0.4 mi
Municipal Market 0.7 km / 0.4 mi
Playa la Madera 0.7 km / 0.4 mi
Fisherman's Walk 0.8 km / 0.5 mi
Zihuatanejo Pier 1 km / 0.6 mi
Playa Contramar 1.3 km / 0.8 mi
La Ropa Beach 2.6 km / 1.6 mi
Virgin of the Tree 2.8 km / 1.7 mi
Las Gatas Beach 4.4 km / 2.7 mi
Riscal Beach 6.2 km / 3.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Check-in hour
  • Check-out hour
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Arena Suites

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH TERRACESUITE • WITH TERRACESUI.TR

    Photos are not available for this room type.

    Arena Suites

    SUITE WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Arena Suites

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR SEA VIEWSUITE • SUPERIOR SEA VIEWSUI.SU-VM

    Photos are not available for this room type.

    Arena Suites

    SUITE SUPERIOR SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Arena Suites

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR TWO BEDROOMSSUITE • SUPERIOR TWO BEDROOMSSUI.B2-SU

    Photos are not available for this room type.

    Arena Suites

    SUITE SUPERIOR TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Arena Suites

8.6
Excellent
124 Reviews
Cleanliness
9.0 /10
Service
8.2 /10
Comfort
8.0 /10
Condition
8.2 /10
Location
4.0 /10
Neighborhood
8.4 /10
Value
7.6 /10
Amenities
8.8 /10
50 reviews shown
4/10
Poor
28 May 2026
Todd
Pros: Room cooled off nicely, bed was comfy, shades kept things relatively dark.

Cons: Hoo boy. I booked the Jr. Jacuzzi \"Suite\" (it's a standard room) solely for the Jacuzzi. Upon check-in, I was told the jets were broken but would be fixed in a day or two. No problem, I can take/leave bubbles. The next day I went to use the Jacuzzi, sans jets, and found (steak?) bones of various sizes hanging out in there. I asked the front desk when it was last cleaned. I was told the filter was broken but would also be repaired. Must be a heavy duty filter to break down food waste. Eventually, things were purportedly fixed after two attempts on two separate days, but it never really felt \"clean\" and I was deprived of what I'd paid for for half my stay. No effort on management's part to make up for the loss of this feature.

Next, my wife works the night shift and I prefer the evenings as well, so we stay out late. I was surprised the first night when we returned to the hotel to find the front entry locked. We knocked to no avail. Eventually I was able to reach over and unlock the door from the adjacent roof. When I asked the next day what to do, I was told to call a number, or I could make the long trek down to the beach where that entrance was left open, then make the long trek back to the room. So, we called every night, listened to the phone ring inside, then made the long trek, occasionally passing by the night shift(?) sleeping on the stairs. There are better places to stay nearby.
Partner
8/10
Excellent
12 Mar 2026
Rod
Nice view from our balcony. Rooms were clean.our maid was awesome. Pool was small but nice with a view of the ocean
Partner
8/10
Excellent
14 Dec 2025
Antony
Room was clean, great pool, excellent location superb on site restaurant, staff where friendly and helpful.
Leisure Self
10/10
Exceptional
20 Nov 2025
Sue
Great location! Nice beach access and restaurant. Kitchens, spacious rooms. Clean and great employees
Partner
10/10
Exceptional
03 Nov 2025
Stacy
Staff was very friendly & helpful. Beautiful view and having an onsite pool was very nice
Leisure Partner
10/10
Exceptional
11 Oct 2025
Jon
I can't say enough about the experience all top notch..5 Stars.. Impeccable service and accomodations ! I will stay nowhere else in Zihuatanejo...I love it..And with all the upgrades...It's an unforgettable to place to stay !





.5s
Leisure Family
8/10
Excellent
08 Sep 2025
Omayra
Great stay. Not so accessible
Leisure Partner
8/10
Excellent
14 Jul 2025
Gail
Love the location. Unfortunately, we had a couple of noisy neighbors a couple of nights. They do need to replace the mattress.
Family
10/10
Exceptional
17 May 2025
Diane
Best place to stay. Steps from the beach. All staff great. Good restaurant on premise. Kitchens we use for buying fresh fish right at the pier. Good Mercado in town, or go to Soriana supermarket. Good beaches, local cabs are less than $5.
Leisure Partner
10/10
Exceptional
05 Apr 2025
Christine
Some of the nicest staff I have ever met. The manager Ricardo and Frances were excellent. All the waiters were very friendly and accommodating. Great location and very quiet

Leisure Friends
10/10
Exceptional
29 Mar 2025
Philip
Very nice property on Beautiful Madera Beach.
Great location for walking the boardwalk into downtown Zihuatanejo and surrounded with numerous places to dine.
Property was very clean and well maintained.
All the staff were very friendly and helpful.
The only thing to note for people with mobility issues is all the stairs from street level to beach level to all the suites.
Leisure Partner
10/10
Exceptional
12 Mar 2025
Lanae
Clean rooms, friendly staff, excellent restaurant.
8/10
Excellent
19 Jan 2025
Melinda
We had a great stay, room was comfortable. Great location, walkable to the malecon / centro. awesome staff; very pleasant & helpful, especially Ricardo. Restaurant was convenient, though lacked in service for our experience. There's lots of stairs, so the constant up n' down can take a toll. Overall, we do recommend this hotel and would return.
Leisure Family
4/10
Poor
19 Jan 2025
Robin

Miserable for price.

Website photos were deceiving. Exterior door was sliding door made of glass. Only exit/ entrance hallway was right near windows and doors. You could hear any one talkng as they passed by. Pool very small.only access was steep, long stairs.
Self
10/10
Exceptional
11 Jan 2025
Laura
Ricardo at the front desk was very helpful. The rest of the staff were very nice. Our room was comfortable and the pool was great.
10/10
Exceptional
12 Dec 2024
Robert
The staff, maid, front desk and restaurant staff were all excellent! The bathroom in Room 7 should be updated.
Leisure Partner
10/10
Exceptional
10 Dec 2024
Mary
The staff where great and very good location. They restaurant Madera's right next to the Hotel was awesome too!
Leisure Self
8/10
Excellent
09 Dec 2024
Lorraine
👍👍👍
Leisure Family
10/10
Exceptional
04 Dec 2024
Sue

Arena Suites

Great spot right on the beach! The restaurant was excellent!
Partner
6/10
Pleasant
14 Nov 2024
Joyce
I like that it was on the beach with a fabulous restaurant which did a pop up dinner and music on the beach every night. The happy hour was limited but we could use the beach loungers because we were registered at the hotel.
The hotel was old and a little grungy where several things were broken. I refused to stay in the room at the bottom of the stairs as it was opposite the restaurant bathrooms so tjere was odour and you couldn't open the curtains anywhere. There were only 2 rooms in the hotel that I would stay in again. They were near the top of the stairs.
Leisure Partner
10/10
Exceptional
23 Jun 2024
Francisco
Great stay and professional staff
10/10
Exceptional
26 Mar 2024
Colleen
Super staff. Quiet, small property. Very well situated. Highly recommended this hotel
Leisure
10/10
Exceptional
17 Mar 2024
Kelly
Small hotel, beautifully located. Staff at hotel & restaurant were so friendly & accommodating!
Leisure Partner
10/10
Exceptional
30 Dec 2023
Valerie
We loved this location! Close to the beach and restaurants! We enjoyed the pool, restaurant, and ocean!
Leisure Partner
10/10
Exceptional
12 Dec 2023
Wally

Great Location

Great location on La Madera Beach and easy access to the centre. The pool was wonderful overlooking the beach. Many restaurants in the area. Units had a full kitchen. Internet was excellent.
It was a wonderful place but does have many steps.
Partner
10/10
Exceptional
07 Dec 2023
Jerry
Nice ocean view from our suite, employees very nice to deal with.
Leisure Partner
10/10
Exceptional
25 Oct 2023
Neil
We had a great stay at Arena Suites (Oct '23). We had the \"Family Master\" suite which had 2 bedrooms, a living room, a well-equipped kitchen / dining area and a beautiful porch overlooking the beach and the bay. The room was cleaned very well every morning by Elizabeth (fresh linens/towels and dishes were washed). The restaurant was super convenient and the food never disappointed. Our server was always Armando - super friendly and great English skills. The hotel sits on a hill, so there are quite a few steps to get from the street entrance down to the beach, and elevators are not available. Wasn't an issue for us, but could well be for others. There's a convenience store across the street that is open from 9a - 6p or so that had any last-minute snacks, medicine, groceries you might need, but the prices reflect the convenience (sunscreen was about 3x what you'd pay at a nearby pharmacy). The hotel sits on a very nice sandy beach (very few rocks) with good waves for body surfing, and only a hundred yards or so down the beach is the paved walkway that leads to the downtown area. You can walk from the hotel to the downtown restaurants in 10 minutes or so. Overall, it was a great experience and we'd highly recommend this hotel!
Leisure Family
10/10
Exceptional
20 Oct 2023
Cooper
La mejor ubicacion! Justo en Playa Madera, cerca de Zihua, llegas caminando a Playa la Ropa.
Leisure Self
2/10
Poor
15 Oct 2023
Mary
I had to get another hotel and they didn’t give me my money back. The room smelled very bad.
10/10
Exceptional
11 Jun 2023
Rosa
Very nice hotel ...
10/10
Exceptional
27 Apr 2023
Bryan

Great location on Madera Beach

We enjoyed our eight night stay at Arena Suites. The location is perfect - directly above Madera Beach. Our room was comfortable and the outdoor kitchen/living area was great fun. The kitchen was well equipped and all appliances worked. Water was hot and plentiful - always nice to have.

Each day we used the loungers on the beach and indulged in drinks and snacks from the bar/restaurant.
Friends_and_family Family
10/10
Exceptional
27 Apr 2023
Neil
Great place to chill. People and restaurant attached are excellent.
Leisure Family
8/10
Excellent
05 Apr 2023
Annie
The staff were all friendly and helpful. The AC unit had failed so we were moved to another room while it was worked on, free of charge. The restaurant and location are great!
Leisure Partner
10/10
Exceptional
18 Feb 2023
Vicki
Great location. At the top of a hill with an amazing view of a beautiful bay. There was a lovely infinity pool with plenty of seating options or you could swim in Madera Bay. The onsite restaurant served above average food. The service was great and everyone very friendly, always wanting to help.
Leisure Friends
8/10
Excellent
15 Jan 2023
Jennifer

Walkable to everything

Clean, comfortable and good location. Easy walk to el centro and the malecon. Only downside was it could be noisy at times (this is a busy area). We would stay again for the convenience of the location.
Partner
10/10
Exceptional
09 Jan 2023
Rick
Love this place.
Leisure Partner
10/10
Exceptional
20 Aug 2022
Becky

amazing gem on the beach.

We stayed in the junior suite with jetted tub. The drawback is it was right above the pool, which can get noisy with kids during the day. The view is amazing. The kitchen is outdoors , well equipped. There are alot of stairs to get to your room, but the staff will help with your luggage. The restaurant , Madera serves excellent food and good drinks on the beach. We had great service with our waiter,Armando. You can get a massage on the beach right next door for $25 for 90 min. If you just want to relax and enjoy the beach, you would like it here.
Overall, we enjoyed our stay very much and will definitely return.
Partner
2/10
Poor
04 Jun 2021
Willie Jr

Bad

I went to the hotel and they didn’t have any rooms available they lied to me
Self
10/10
Exceptional
14 Oct 2020
tim

hat a Great Place

Our stay there for seven days were great!! Ricardo at the desk was a go to guy and helped us out i all areas we needed!! I highly recommend this hotel as we will be going back to stay again!!
Partner
6/10
Pleasant
09 Dec 2019
Verified traveler
I loved the restaurant and food. The service was great. Had one mishap with other guests who were drunk, loud and boisterous and inconsiderate of other guests staying at the hotel.
Leisure Partner
8/10
Excellent
21 Apr 2019
Verified traveler
Arena Suites has a great location, right on the beach and quick walk to the Centro or La Ropa beach. Plenty of restaurants around. The room was clean, with the ceiling fan and A/C, plus a kitchenette. The room was cleaned every day and everyone in the hotel is very friendly and helpful. The hotel provided 20L bottles of purified water for very little fee, which was very appreciated. There is a convenience store across the street. We really enjoyed our stay.

We have only one complaint. The lounge chairs on the beach are in the restaurant's area. We were told that 6 palapas with 12 lounge chairs where allocated for the hotel guests. But it appeared that the restaurant was catering to the people who paid for the drinks/meals more so than to the hotel's guests. When it got busy at the beach with lots of tourists around, the restaurant put out only 3 umbrellas with 6 lounge chairs, all palapas were reserved for the dining tables. The lounge chairs were quickly taken and we had no place to seat on the beach, we asked hotel staff to add more lounges but there was no action.
Leisure Partner
10/10
Exceptional
07 Feb 2019
Verified traveler
The suites are steps from a beautiful warm ocean beach. Lovely staff and clean. Somewhat expensive in comparison with other places around but for us well worth it to be so close to the beach.
Partner
4/10
Poor
15 Apr 2018
Verified traveler

Misleading pics

I booked the family room that shows a bay view. It is doen an outside hall. Unviewable from room. They had a king with an actual view and let me switch there. We met kinda in the middle on price. In addition to this misstep, the sewage was being dug up. The maids didn't get around to you until 4pm. The water pressure is bad. The curtains are see through. They had workers banging around on another project all day. The neighbors are noisy and throw cook outs that last forever. With their terrible music balsting. The safe is too small for a lap top. The room barely fit the bed. No pool. On the plus side, they had 3 English tv stations, the wifi worked ok, they speak English, not buggy, it's in the middle of the beach options and town and it's quiet most of the day - except for early morning birds. A little more honesty in advertising and care about the consumer experience and this could be ok. I stayed at a place one street away from beach (with pool) at half the price.
8/10
Excellent
16 Mar 2018
Verified traveler

Decent hotel on the beach.

Some rooms have a shared balcony overlooking the beach. Room 4 is very bright all night with the hallway light that shines through high windows that have no way to cover them. Location is right on the beach and is quiet at night (no booming nightclubs close by). Rooms are very average but meet the needs. The staff was good and friendly. Not 5 star but OK for a hotel right on the beach.
Partner
6/10
Pleasant
02 Feb 2018
Carol

Stopover

Hotel staff were friendly and Helpful. Food in restaurant was good. Location is good downtown. Not sure if would choose for longterm stay.
10/10
Exceptional
11 Jan 2018
Lauren

Paradise!

My boyfiend and I loved this hotel. Right on the beach. The location was perfect - a walk to Playa la Ropa but this area made us feel like we were experiencing more of the local culture and it was a short walk to downtown with cool bars and amazing local, authentic cuisine. We wanna stay here every time we are in Zihuatanejo!
6/10
Pleasant
01 Nov 2017
Moon Man

Arenas y Dunas

The hotel is average. Very dated. The price to quality is too high. Finding the hotel at night was difficult. Staff very friendly. Access to the beach is fine.
4/10
Poor
29 Oct 2017
Marie

Under Major Construction

Unfortunately, we were not informed that they were under major construction, even on weekends. Our room was okay but getting to it felt like we were walking thru a war zone. The construction started at 8:00 am and went on all day until about 6:00 pm. We ended up canceling our reservation and moving to the hotel next store which was a blessing!
8/10
Excellent
27 Jun 2017
Claudia

Wonderful !

The place is lovely, staff is so helpful and nice.
Rooms are clean and fresh.
The beach(playa madera) is down stairs with a lovely view.
I booked a suite with a jetted tub and it was beautiful and peaceful.
Aparently there was a booking error from Expedia, and another couple booked the same jetted tub room and same dates as us but we kept the booked room. Not sure what happened to them, but we got the tub. Other than that. Excellent !
And great for couples.
6/10
Pleasant
23 Mar 2017
Heather

Don't get your hopes up.

Started out booked into a different room though charged for the room I wanted. Stayed 5 nights in my original choice and had to move to a slightly lesser room the last 4 nights. Great right on the beach. No shortage of spots to hang out. Great service from bar and servers. Shower heads were terrible. First room bed was not comfortable, second room was good. Liked the outside kitchen, though the coffeemaker in the second room was tiny and only get 5 filters at a time, so bring your own? Expect sewer smell wherever you are. Have to ask for beach towels, they should be in your room like bath towels. Need dish soap and tea towels.

Location & surroundings

Arena Suites
Eva Samano De Lopez Mateos S N Playa La Madera, Ixtapazihuatanejo, Mexico

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