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Thompson Zihuatanejo

Ixtapa - Zihuatanejo · Mexico

Playa La Ropa S/NView location

9.4/10Excellent702 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.4/109.4
Condition9.4/109.4
Location9.4/109.4
Neighborhood9.0/109.0
Quality9.6/109.6
Value8.2/108.2
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Thompson Zihuatanejo

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, outdoor tennis courts, and a fitness center. This Art Deco resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Grab a bite at CENIZA, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Full breakfasts are available daily from 7:30 AM to 11:30 AM for a fee. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Make yourself at home in one of the 56 individually furnished guestrooms, featuring iPod docking stations and minibars. Rooms have private balconies. Plasma televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers.

Read more about this hotelShow less

Distances are displayed to the nearest 0. 1 mile and kilometer. Zihuatanejo Bay - 0. 1 km / 0. 1 mi- La Ropa Beach - 1. 2 km / 0. 7 mi- Virgin of the Tree - 1. 4 km / 0. 8 mi- La Madera Beach - 1.

4 km / 0. 9 mi- Kioto Plaza - 1. 8 km / 1. 1 mi- Principal Beach - 2 km / 1. 2 mi- Municipal Market - 2. 1 km / 1. 3 mi- Fisherman's Walk - 2. 2 km / 1.

4 mi- Archaeological Museum of the Great Coast - 2. 4 km / 1. 5 mi- Zihuatanejo Pier - 2. 4 km / 1. 5 mi- Playa Contramar - 2. 7 km / 1. 7 mi- Las Gatas Beach - 3 km / 1. 9 mi- Contramar Beach - 3.

3 km / 2 mi- Blanca Beach - 4. 8 km / 3 mi- Riscal Beach - 4. 8 km / 3 mi. The preferred airport for Thompson Zihuatanejo, A Beach Resort, by Hyatt is Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 13. 8 km / 8.

With a stay at Thompson Zihuatanejo, A Beach Resort, by Hyatt in Zihuatanejo (Playa La Ropa), you'll be steps from Zihuatanejo Bay and 14 minutes by foot from La Ropa Beach.

This beach resort is 0.7 mi (1.2 km) from Playa la Madera and 0.9 mi (1.4 km) from La Madera Beach. Make yourself at home in one of the 56 individually furnished guestrooms, featuring minibars and plasma televisions. Rooms have private balconies.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Smoking areas
Childcare
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No elevators Green Key (Foundation for Environmental Education) LGBTQIA+ friendly Professional property host/manager Pets allowed

Important information

  • You need to know
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Guests traveling with a service animal must contact the property prior to arrival and pay a one-time fee.
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately USD 28 for adults and USD 28 for children
    • Airport shuttle fee: USD 116 per vehicle (one-way)
    • Pet fee: USD 100 per pet, per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Zihuatanejo Bay 0.1 km / 0.1 mi
La Ropa Beach 1.2 km / 0.7 mi
Virgin of the Tree 1.4 km / 0.8 mi
La Madera Beach 1.4 km / 0.9 mi
Kioto Plaza 1.8 km / 1.1 mi
Principal Beach 2 km / 1.2 mi
Archaeological Museum of the Great Coast 2 km / 1.3 mi
Playa Principal 2.1 km / 1.3 mi
Municipal Market 2.1 km / 1.3 mi
Fisherman's Walk 2.2 km / 1.4 mi
Playa la Madera 2.4 km / 1.5 mi
Zihuatanejo Pier 2.4 km / 1.5 mi
Playa Contramar 2.7 km / 1.7 mi
Las Gatas Beach 3 km / 1.9 mi
Blanca Beach 4.8 km / 3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2002
  • Total number of rooms: 56
  • Number of floors (main building): 2
  • Annexe (s): 2
  • Number of floors (annexe): 2
  • Twin rooms
  • Double rooms: 3
  • Suites: 46
  • Connecting rooms
  • hotel
  • American Express
  • MasterCard
Show 72 more facilities & services
  • Visa
  • Nearest Bus / Metro Stop
  • Beach
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Airport Shuttle
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Medical service
  • Babysitting serviceExtra charge
  • Multilingual staffExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • Lift access
  • Newspaper standExtra charge
  • ShopExtra charge
  • GardenExtra charge
  • TerraceExtra charge
  • ConciergeExtra charge
  • Gym
  • Luggage room
  • Clothes dryer
  • BarExtra charge
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Poolside snack bar
  • Banquet hallExtra charge
  • Swim-up bar
  • Conference room
  • Meeting room: 1
  • Business centreExtra charge
  • Audio-visual equipment rentalExtra charge
  • Outdoor freshwater poolExtra charge
  • Children’s swimming areaExtra charge
  • Sun loungers
  • Parasols
  • Hot tub
  • Spa treatmentsExtra charge
  • Spa centre
  • Green Key (FEE)
  • Breakfast
  • Continental breakfast
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Special dietary options
  • SnacksExtra charge
  • Early Check-inExtra charge
  • WaterskiingExtra charge
  • Jet ski
  • Motor board rideExtra charge
  • DivingExtra charge
  • Sailing
  • Catamaran sailingExtra charge
  • Table tennis
  • FitnessExtra charge
  • Horse riding
  • Beach volleyball
  • BilliardsExtra charge
  • Mini golfExtra charge
  • GolfExtra charge
  • SurfingExtra charge
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 45 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Thompson Zihuatanejo

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Minibar
    • Mini fridge
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Terrace
    • Cot on demand
    • Alarm clock
    • Bathrobes
    • Cable TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE OCEAN VIEW KING BEDSUITE • OCEAN VIEW KING BEDSUI.KG-OV

    Photos are not available for this room type.

    Thompson Zihuatanejo

    SUITE OCEAN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    OCEAN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LAGOON VIEWSUITE • LAGOON VIEWSUI.VL-2

    Photos are not available for this room type.

    Thompson Zihuatanejo

    SUITE LAGOON VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LAGOON VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.VL-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Thompson Zihuatanejo

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE BEACH FRONTSUITE • BEACH FRONTSUI.BF-1

    Photos are not available for this room type.

    Thompson Zihuatanejo

    SUITE BEACH FRONT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    BEACH FRONT

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BF-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SEA VIEWSUITE • SEA VIEWSUI.VM

    Photos are not available for this room type.

    Thompson Zihuatanejo

    SUITE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SEA VIEWDouble or Twin • SEA VIEWDBT.VM

    Photos are not available for this room type.

    Thompson Zihuatanejo

    Double or Twin SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE OCEAN VIEWSINGLE • OCEAN VIEWSGL.OV

    Photos are not available for this room type.

    Thompson Zihuatanejo

    SINGLE OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Thompson Zihuatanejo

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2-1

    Photos are not available for this room type.

    Thompson Zihuatanejo

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Thompson Zihuatanejo

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Thompson Zihuatanejo

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE OCEAN VIEWSUITE • OCEAN VIEWSUI.OV

    Photos are not available for this room type.

    Thompson Zihuatanejo

    SUITE OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PENTHOUSE WITH VIEWSSUITE • PENTHOUSE WITH VIEWSSUI.P6-WV

    Photos are not available for this room type.

    Thompson Zihuatanejo

    SUITE PENTHOUSE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PENTHOUSE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.P6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO KING BEDSSUITE • TWO KING BEDSSUI.2K

    Photos are not available for this room type.

    Thompson Zihuatanejo

    SUITE TWO KING BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2K

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDROOMSDouble or Twin • TWO BEDROOMSDBT.B2

    Photos are not available for this room type.

    Thompson Zihuatanejo

    Double or Twin TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 45 m²SUI.ST
    SUITE STANDARDPhoto unavailable3 photos

    Thompson Zihuatanejo

    SUITE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Room amenities

    • Cable TV
    • Bathrobes
    • Alarm clock
    • Cot on demand
    • Terrace
    • Balcony
    • Safe
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Ironing set
    • Mini fridge
    • Minibar
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin OCEAN VIEWDouble or Twin • OCEAN VIEWDBT.OV

    Photos are not available for this room type.

    Thompson Zihuatanejo

    Double or Twin OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-2

    Photos are not available for this room type.

    Thompson Zihuatanejo

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Thompson Zihuatanejo

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BEDROO.KG

    Photos are not available for this room type.

    Thompson Zihuatanejo

    Room KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDROOMSSINGLE • TWO BEDROOMSSGL.B2

    Photos are not available for this room type.

    Thompson Zihuatanejo

    SINGLE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GARDEN VIEW TWO BEDROOMSSUITE • GARDEN VIEW TWO BEDROOMSSUI.B2-GV

    Photos are not available for this room type.

    Thompson Zihuatanejo

    SUITE GARDEN VIEW TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GARDEN VIEW TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Thompson Zihuatanejo

9.4
Excellent
702 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.4 /10
Condition
9.4 /10
Location
9.4 /10
Neighborhood
9.0 /10
Quality
9.6 /10
Value
8.2 /10
Amenities
9.4 /10
100 reviews shown
8/10
Excellent
03 Aug 2026
David
It’s nice and quiet. The food it’s a bit pricy.
10/10
Exceptional
15 Jul 2026
Christopher
Been staying here for years. Love the location and staff.
Partner
10/10
Exceptional
26 May 2026
Anthony
Our stay at Thompson Zihuatanejo on Playa La Ropa was exceptional from start to finish.

The rooms were beautiful, comfortable, and perfectly suited to a relaxing beach escape. The pools are fantastic — peaceful, well maintained, and a wonderful place to spend the day soaking up the atmosphere.

The breakfast and dinners at the resort restaurant were a highlight of our stay. We especially appreciated the focus on fresh local produce and authentic regional dishes, all prepared with great quality and care.

What truly made the experience special was the staff. Every member of the team was warm, attentive, and genuinely welcoming, creating the kind of hospitality that makes you want to return.

And the sunsets… evening walks along Playa La Ropa directly in front of the resort were simply magical. Watching the sun disappear over the bay with the waves rolling in was unforgettable.

A beautiful resort in one of Mexico’s most stunning beach locations — we would happily return.
Partner
10/10
Exceptional
21 May 2026
Doug
Beautiful, well maintained and every staff member we encountered was courteous, smiling and welcoming. We hadn’t sprayed in a Thompson of Hyatt group but will look out for them.
Easy to access town and beach restaurants. The 2 restaurants on site were great but If you like local coffee shops there are several excellent local ones including LOOT that also offers local artisanal products- and great coffee and brunch/ breakfasts.

( The hotel could upgrade its pickleball net but at least they had one court marked out!)
Partner
10/10
Exceptional
30 Apr 2026
Guadalupe
Great property and staff
Partner
10/10
Exceptional
18 Apr 2026
Amy
This property is a gem! It’s on a very quiet beach with amazing food and service. Juan and Eddy particularly stood out as top notch servers. The rooms are huge, also quiet, very clean, and we will return!
Partner
10/10
Exceptional
15 Apr 2026
Beatriz
Great service overall, great staff food was amazing
Family
6/10
Pleasant
28 Mar 2026
John
Food and drinks were over priced. The quality of the food did not support the high cost. No music or entertainment to bring people to the pool area. It’s not as much a resort but a glorified hotel room. Ver low key and boring. Won’t be back.
Partner
10/10
Exceptional
25 Mar 2026
Laura
no usamos el Spa, el aire acondidionado en las abitaciones fue excelente, todo el personal fue demasiado amables con una super atencion , muy muy recomendado, solo lews falta un poco de amenidades, como musica en vivo ( de 3 noches que estruvimos solo 1 tuvimos musica en vivo en el restaurante. .nos dijeron que habia clase de masaje y no nos la proporcionaron porque se cancelo y los otros dias no habia disponible.
Family_with_children
8/10
Excellent
24 Mar 2026
Danielle
The room was very good. We booked the swim up suite. However, it didn’t seem like the pool was cleaned daily. Service in HAO restaurant was good but beach service was very slow and extremely expensive. The beach and location was very nice and most staff except for beach service was very good . For what they would like to be a five star resort and the nightly prices they could up their service game.
Partner
10/10
Exceptional
24 Mar 2026
David
this is a wonderful beachfront resort. The rooms along the pool and beach are comfortable in access to facilities is easy. STAFF was very helpful and accommodating. We enjoyed our stay and look forward to going back again.
10/10
Exceptional
12 Mar 2026
Adam L
Francisco took great care of us everyday on the beach!
Family
10/10
Exceptional
01 Mar 2026
Nancy Ann
Beautiful property, spacious rooms, right on the beach, three swimming pools, outstanding staff
10/10
Exceptional
14 Feb 2026
Lisa
Everything was wonderful. Will be back!
10/10
Exceptional
12 Feb 2026
Richard
Great location and service.
10/10
Exceptional
09 Feb 2026
Elaine
EVERYTHING WAS FABULOUS!!!!
Leisure Partner
10/10
Exceptional
08 Feb 2026
Carl
Staff was wonderful, from check in to service at the beach (thanks Juan!), facilities and food also excellent. We really loved the location on the playa. Will go again.
Leisure Partner
10/10
Exceptional
24 Jan 2026
Marshall
The entire Thompson Hotel was excellent. The entire Hotel seems to have been upgraded. We've been staying at the hotel before it was the Thompson and it has never been as nice as it is now. Great management, great staff A wonderful establisment.
Leisure Family
8/10
Excellent
19 Dec 2025
NADER
Location is great. Rooms are nice. Service not as good as it used to be.
Leisure Family
10/10
Exceptional
16 Dec 2025
Myriam
Everything from the customer service, location, views, and hotel itself, was perfect.
Leisure Partner
10/10
Exceptional
05 Dec 2025
Esther
This was my third time here and I really love it. It is a small resort on the most beautiful stretch of beach imaginable.
Tha staff are very helpful and seem genuine.
It is relaxed but with every attention to detail
It is the perfect place to come and appreciate the beauty of the region and the luxury of the hotel
Leisure Self
10/10
Exceptional
06 Oct 2025
Liz
We thoroughly enjoyed 6 nights at this resort. It was low season and never once had to wait for anything! The staff made us feel so welcome and spoiled. The room and grounds were impeccably clean, the gym was well equipped. The bars and restaurant were excellent. Highly recommend and will definitely return! Thank you!
Leisure Friends
10/10
Exceptional
03 Oct 2025
Oscar
We loved our stay. Rooms clean, well kept and beautiful. Staff super friendly and attentive. Can’t wait to go back.
Leisure Family
8/10
Excellent
08 Sep 2025
Svetlana
During our stay I noticed a few bugs in the room.
Leisure Partner
10/10
Exceptional
31 Aug 2025
MOSES
Glad we decided to try this place out, definetly will be coming back
Leisure Family
10/10
Exceptional
24 Aug 2025
Steve
Wonderful spot on the beach!
10/10
Exceptional
13 Aug 2025
Estela
Service was immaculate and food was yummy. Very exclusive…can’t wait ti go back!
Leisure Partner
10/10
Exceptional
04 Aug 2025
Nazneen Darius
Our favorite place to go as a family!
Leisure Family_with_children
10/10
Exceptional
02 Aug 2025
Ernest
Everything was great except Wi-Fi was spotty.
10/10
Exceptional
24 Jul 2025
Ava
Lovely beachfront property, incredible staff, delicious food and drinks, and beautiful grounds. Will definitely return!
Leisure Partner
10/10
Exceptional
21 Jun 2025
Greg
Calm serenity with impeccable service !!!! Great location and the grounds are beautiful….. my new favorite place 😎
Leisure Family
10/10
Exceptional
15 Jun 2025
Rosa
Loved the property and amenities. Both restaurants and room service was great. The quality of drinks were amazing. I will definitely be back. One of the best beaches, clean.
Leisure
6/10
Pleasant
14 Jun 2025
MARIA C
The property not very friendly.
The service at the restaurant very slow. We waited 15 minutes for our drinks. Our room was not available when we got there. No one came to restaurant to let us know the room was finally available.
Leisure Family_with_children
10/10
Exceptional
30 Apr 2025
Fernando
Quiet place, awesome for kids. We loved it!
Leisure Family_with_children
10/10
Exceptional
21 Apr 2025
Verified traveler
Amazing four days.
Partner
10/10
Exceptional
15 Apr 2025
Gustavo
Great place, excellent sevice
Leisure Family
8/10
Excellent
17 Mar 2025
Samantha
The Thompson is a modern Mexican hotel located on Playa Ropa. You can walk to restaurants and are an easy 5 min cab or 100 MXP to the center. We enjoyed our stay and ate at both of the restaurants on the property which were excellent. The massage was wonderful and if you need help with a tour they are accommodating. A lovely get away!
Leisure Family
8/10
Excellent
16 Mar 2025
Adam
Amazing beach and pool area on the best beach in the area. Good food (although portions are pretty small ((I’m not from the US)) Excellent service in the restaurant area overall.
10/10
Exceptional
16 Mar 2025
Robert
Everything was excellent. We will be back for our 6th year in 2026. Counting the days!
Leisure Friends
10/10
Exceptional
03 Mar 2025
William
We’ll located , clean , we’ll run resort type luxury hotel on la Rosa beach
6/10
Pleasant
27 Feb 2025
Verified traveler

Nice but crazy expensive for what you get.

It is a nice property and nicely kept, but exceptionally expensive for what you get and will likely not repeat our stay here. We had a swim up suite and had the expectation that we would have beach ocean views from our suite which we definitely did not have. Our patio was much smaller than others and you could only see the beach from one corner. We would recommend swim up suites 8-11 definitely from what they looked like, but avoid 1-3 for sure. We complained about this given that it cost almost $2000 for 3 nights and were told they can offer complementary breakfast only for our disappointment. We were offered an upgrade to a beachfront suite for an additional $450 for 2 of the 3 nights of our stay, but felt that the property should have just offered the upgrade complimentary if the room was otherwise available so late in the day instead of risking to disappoint customers so much. Also, expect to pay high prices for drinks and food while on resort and we would recommend supporting local businesses nearby instead which were fantastic. Food wait staff were nice but very slow for beach service. Otherwise it is a very nice looking property and very clean.
Partner
10/10
Exceptional
25 Feb 2025
Elsa
We enjoyed our stay. It was super relaxing and the service was great. Highly recommend.
Leisure Family
10/10
Exceptional
21 Feb 2025
Kaela
We visited the Thompson after our wedding in Mexico City. The hotel is incredible. The rooms are spacious and very comfortable. The beach cannot be beat. The staff is so hospitable and kind. Even the restaurants are wonderful. We will definitely be back and cannot recommend this place enough!
Leisure Friends
10/10
Exceptional
21 Feb 2025
Donna
Gorgeous beach, excellent service.
Leisure Friends
8/10
Excellent
06 Feb 2025
Alexis
This property is beautiful and conveniently located and the staff was incredible and extremely accommodating! The only reason I won’t give it five stars is due to our AC going out twice and our fire alarm low battery going off at 4 AM. For a four night stay, we had issues three of the nights. Otherwise, the rest of the stay was fantastic.
Leisure Friends
10/10
Exceptional
03 Feb 2025
Terrence
Top notch as always
Leisure Family
10/10
Exceptional
02 Feb 2025
Roslyn
The staff was amazing, food terrific, lovely rooms. Can’t say enough!
Leisure Friends
10/10
Exceptional
27 Jan 2025
robert and joan
Service was great! so was the staff.
Food was very expensive and most meals were just ok with the exception of the grill nights on the beach. They we also very expensive but very good and worth the cost.
10/10
Exceptional
21 Jan 2025
Hooman
Everything was great, especially the staff who are working for peanuts. That should change.
Otherwise, everything was wonderful and the location is perfect. I will be back.
Leisure
10/10
Exceptional
15 Jan 2025
Verified traveler

Great getaway

A classic resort we have visited for many years, but slowly losing its shine with Hyatt eliminating perks annually. Breakfast and lunch on the beach is wonderful, but dinners off site are a must. On site not good. Great beach and rooms.
Partner
10/10
Exceptional
11 Jan 2025
kim
Spectacular property
Friends_and_family Family
2/10
Poor
03 Jan 2025
Jonathan

Unsafe area - No warning, no refund

This hotel is in a part of Mexico that the US government lists as a \"LEVEL 4 - DO NOT TRAVEL\" area. Unfortunately, neither Hotels.com nor the Thompson mention that fact. And they are unwilling to refund the (expensive) room I booked. Buyer beware.
Friends_and_family Family
6/10
Pleasant
25 Dec 2024
Sara
The furniture was very old, the bed was uncomfortable, the bedding had holes in it. I asked for my luggage to be picked up at 6:30 in the morning and no one showed up. I had to bring my luggage down from a second floor without an elevator. They forgot my request, they only apologized. Beautiful location, they need to pay more attention to services.
Leisure Partner
8/10
Excellent
19 Dec 2024
Jane
This is a lovely property with friendly and very helpful staff. The beach is clean and beautiful and beach staff is great. The pools could use a little maintenance on things like broken tiles, but appeared overall clean and inviting. Spa staff was great. Only hazard I ran into was the two steps down off the bed in the middle of the night.
Leisure Family
10/10
Exceptional
06 Dec 2024
Jamie
The pool, access to beach and service felt magical.
10/10
Exceptional
07 Nov 2024
Jon
Loved it- great food, atmosphere, views and location
10/10
Exceptional
06 Nov 2024
Richie
You did not need to go anywhere!
Leisure Partner
10/10
Exceptional
05 Nov 2024
Anna
beautiful area very quiet. warm water beautiful beach
Leisure Family
10/10
Exceptional
04 Nov 2024
Julie
The staff goes above and beyond to assist in everything . Extremely kind, and flexible. So impressed.
The room was beautiful, the beach pristine and comfortable lounge chairs.
Excellent ocean swimming as well as pool options.
It is a gem. Not just a slice of heaven but the full pie.
Leisure Self
10/10
Exceptional
29 Aug 2024
Denisse
Nos encanto esta muy limpio personal atento y todos muy amables en general a unos pasos de playa la Ropa
Leisure Family
10/10
Exceptional
25 Aug 2024
Kerby
Beautiful grounds
Leisure Friends
8/10
Excellent
18 Aug 2024
Christopher
Food and beverage quality needs improvement.
Leisure Partner
10/10
Exceptional
09 Aug 2024
Maria
Very nice
10/10
Exceptional
06 Jun 2024
Mike

Thompsom

Very nice place. Staff was extremely friendly and always asking if anything was needed.
Partner
8/10
Excellent
12 May 2024
Barry
Two restaurants: Upscale, great! Everyday - not too great.
Leisure Partner
10/10
Exceptional
03 May 2024
sandra
I love the Thompson! Francisco was such a great employee and he took care of all our needs. I will look forward to seeing him next year! He is a plus to have on the staff😊
Leisure Family
10/10
Exceptional
15 Apr 2024
Emmanuel
The hotel is modern, clean and beautiful. It has pool for adults and for family. Tennis court and decent gym. It has two restaurants with excellent service and delicious food. The beach is clean and safe, you can swim there.
Leisure Self
10/10
Exceptional
14 Apr 2024
robert and joan
Been there 3 times and even though it has changed owners it has always stayed consistent with quality and service.
Leisure Partner
6/10
Pleasant
03 Apr 2024
Daniel
The vibe was not for us. Mostly drunk Americans. The hotel is ok. Be aware it’s on a public beach so don’t expect a 5 star beach experience. The rooms are big and very nice, but the lagoon suites on level one with the plunge pools are pointless as they get no sun and there is zero view with a dark room. Service at the restaurant is very slow. Usually takes 30 minutes or longer to get your food so plan accordingly. That’s if they wait on you at all. I wouldn’t eat at the hotel if possible. The biggest problem is service from the staff at the bar, pool, beach and restaurants. Either they don’t have enough or they weren’t trained well. I tried to speak with management but they did respond.
Business_and_leisure
8/10
Excellent
12 Mar 2024
Donald

DISAPPOINTED

Asked three times prior to arrival for a room near the Hao restaurant asked on arrival and for three days after and were told to not ask again that reception \"knew what we wanted\". We were put in the room the longest distance from the Hao in a walk up room for two 79 year olds, not nice for guests having stayed there over 41 years having requested the room from a prior stay and paying for another room for quests. VERY DISAPPOINTING. On checkout were told to call next time for requests, etc.
Friends_and_family Family
10/10
Exceptional
12 Mar 2024
richard
The Thompson is hard to beat. Easy check in process, beautiful rooms, a great walking beach with many dining options close to the hotel.
They have a new Chef named Omar he is on top of his game.
Outstanding staff ready to meet your every need.
Leisure Family_with_children
10/10
Exceptional
01 Mar 2024
Megan
My favorite resort in Mexico. The food is fantastic, room design is beautiful, very soft robes, an amazing gym, the best beachfront property on Playa La Ropa, and to top it off service is amazing. We especially want to thank Francisco for the beachfront food service. He is such a hard working man and father of 3 children, we loved talking to him and he was so professional, friendly, and helpful. We also want to thank the event sales manager Vicente who showed utmost professionalism, hospitality, and charisma in every interaction. We love this Thompson so much!
Leisure Family_with_children
10/10
Exceptional
09 Feb 2024
MARIA JOSE
Hotel tranquilo y cómodo.

Comida deliciosa y atención del staff espectacular.
Leisure Self
10/10
Exceptional
24 Jan 2024
Grant
By far the best property in Zihuatanejo and Xtapa in every aspect. We will be back!!
Leisure Partner
6/10
Pleasant
11 Jan 2024
Stephanie Anne
Pros - the room was very large and nicely appointed. We loved the location (very walkable) and the overall property and beach were beautiful! Staff was pleasant. The weather in Zihuatanejo is fantastic, 87 and sunny everyday!

Cons - our room check in was 2 hours late. After traveling all day we were tired and annoyed that we had to wait until 5 pm to get into our room that should’ve been ready at 3. Food and drinks are pricey and not great but we expected that. Service was “just ok” for the price of the hotel/amenities we thought service would be exceptional not the case. Always had to find someone to get a drink/foo, not what we’ve typically experienced in our travel throughout Mexico. The pool is large but not clean. We were just there for a week and I never saw anyone clean the pool. Same sand was in the pool day after day, kinda gross.

Overall we had a nice vacation but I cannot say I’ll return to The Thompson given the prices and service. It was a good trip but not GREAT. We will return to Zihuatanejo because the weather in January is perfection but I’ll likely be researching other hotels.
Leisure Partner
6/10
Pleasant
28 Dec 2023
natalia
The beach in front of the hotel is very busy with locals. Folks come with their umbrellas and chars in large groups that blocks the beach views from the very expensive hotel. Also, Thompson used to have live music in the evenings but not anymore.
Disappointing over all.
Leisure Family
8/10
Excellent
18 Dec 2023
Justin
Had so much fun.
10/10
Exceptional
07 Dec 2023
Sue
Everything was great but they are still holding money on my credit card from when we checked in and out.
They need to take it off when ppl leave
Partner
10/10
Exceptional
26 Oct 2023
Maureen
This is a nice quiet beach front hotel on a beautiful beach, playa de Ropa. The service was amazing, very accommodating for all your needs. You can’t beat the sunsets, and the food at Hao was delicious for breakfast lunch and dinner.
Leisure Partner
10/10
Exceptional
16 Oct 2023
John

Relaxing time.

Great location and beach. Friendly staff.
Partner
10/10
Exceptional
31 Mar 2023
John
This was probably the best overall experience I’ve ever had at a hotel. The staff is outstanding, the grounds are lovely, the proximity to the beach can’t be beat, and the on-site dining options are way above average.
Leisure Partner
10/10
Exceptional
13 Mar 2023
richard
Every time we return to the property it feels like coming home. We took a large group of friends \"27\" adults and kids. We were able to get reservations everywhere we wanted to eat at the times we wanted.
A shout out to all our Mexican Family, Eddieberto, Diego, Juan, Sarah, and front desk staff.
Leisure Family_with_children
10/10
Exceptional
13 Mar 2023
ILANA
We didn’t like the food
Leisure Partner
10/10
Exceptional
06 Mar 2023
Susan
Paradise. I didn’t want to leave. The entire experience was just lovely.
Leisure Family
10/10
Exceptional
12 Feb 2023
Stephanie
Amazing location. Palapa’s on Playa La Ropa each day. Tennis in the morning. Perfect
Leisure Partner
8/10
Excellent
05 Feb 2023
George
This property is nice place to stay, if you like quiet, swimming in the beach, the best beach in Mexico guaranteed.
Food is OK, they need to improve on that, there are options allong the beach with nice resample priced restaurants.
The workers there are nice and friendly, and more friendly if you tip.
Taxi to the hotel from the airport is about $35.00,or 500 pesos.

We stayed 7 days, and it went so fast, walk the beach and lay on the nice lounge chairs.

Leisure Partner
10/10
Exceptional
22 Jan 2023
Mike
The Thompson is the premier property on Playa Ropa. Excellent rooms and hotel grounds, exceptional staff, and a fantastic kitchen lead by a super talented chef. This is our 5th time at the Thompson and we can’t wait to go back a 6th.
Leisure Family
10/10
Exceptional
19 Jan 2023
Donald

Excellent January break

Resort is beautiful and recently nicely refurbished to high standards. Great place to go for a January getaway as we have done many times. Dinner dining is fine, not great, trying too hard to be something, not Zihuatanejo, but a variety of choices off property available. Great beach with expected lunch food and bar service.
Partner
10/10
Exceptional
08 Jan 2023
Joanna
I have wanted to stay at the Thompson Zihuatanejo for a few years now and it did not disappoint. The small boutique feel of the resort and the Mexican charm was amazing. The beach cannot be beaten. Jorge took us on the kayak tour across the bay and I highly recommend it. It was so good. The staff were friendly and attentive. The room was incredible. We loved it and we will definitely be back!
Leisure Family
10/10
Exceptional
24 Nov 2022
Ronald
Excellant!
Leisure Partner
10/10
Exceptional
07 Nov 2022
Veronica
The hotel is beautiful and all staff was great. I loved the attention and the service.
Leisure Partner
10/10
Exceptional
17 Oct 2022
Shannon
The most beautiful resort in Zihuatanejo. I absolutely loved everything about my stay. The resort staff was amazing, the food curated with vibrancy and flavor, the rooms were beautiful and clean, equipped with espresso! I would highly recommend this resort to anyone staying in Playa, Zihuatanejo and Cabo. They know service and they do it well.
Leisure Self
10/10
Exceptional
11 Aug 2022
Nazneen
Our second time staying here. Love the food. The beach. The grounds and the service. Perfect holiday with our children.
Leisure Family_with_children
10/10
Exceptional
02 Jun 2022
Katia
Truly the best place to stay for location, beach, amenities, food, and especially, service.
Leisure Partner
10/10
Exceptional
01 Jun 2022
mary
This property is paradise! The Thompson group has done some wonderful design improvements. I do miss some of the personal guest perks, coffee/pastries delivered to your room daily, but hoping new management will reinstate some of the cherished great traditions
Leisure Self
8/10
Excellent
06 Apr 2022
David
the dinner menu was underwhelming. The food was too experimental for its own good and tasted bad honestly.

The staff was lovely and the grounds were really clean and well-groomed.

the adult pool had no day beds at all and the after wasn't warm enough.

other than that is was a magical stay.
Leisure Partner
8/10
Excellent
02 Apr 2022
Michael
We really liked the resort. Not sure if the price was justified, but it's certainly a nice spot to spend a few days.
Leisure Partner
10/10
Exceptional
31 Mar 2022
Juan
Best property in the beach
Greta staff
Leisure Partner
10/10
Exceptional
06 Feb 2022
Rafael

Paradise

Beautiful place! Pricey but well worth it!
Business
10/10
Exceptional
06 Jan 2022
richard
Love this property. It always feels like coming home!
Staff, accommodations,options for dinner
Leisure Partner

Location & surroundings

Thompson Zihuatanejo
Playa La Ropa S/N, Zihuatanejo, Mexico

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Thompson Zihuatanejo

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