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Casa Sun and Moon

Ixtapa - Zihuatanejo · Mexico

Adelita 10 Playa De la MaderaView location

7.8/10Very good206 Reviews
Cleanliness8.4/108.4
Service8.2/108.2
Comfort7.2/107.2
Condition7.2/107.2
Location9.0/109.0
Neighborhood8.8/108.8
Value7.8/107.8
Amenities7.6/107.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Casa Sun and Moon

Nestled in Zihuatanejo's hotel zone on Playa La Madera, this charming Mexican colonial-style hotel is a short 10-minute stroll from the town center. Renovated in 2009, the hotel offers 15 comfortable rooms across three levels: 'Eclipse' (ideal for families), 'Sun' (perfect for sunbathing), and 'Luna' (offering privacy and ocean views).

Each room features a TV, internet access, kitchenette, individually controlled air conditioning, and a private terrace. Guests can enjoy the outdoor pool, spacious terraces, and a relaxed, family-friendly atmosphere. The hotel also provides convenient access to excellent restaurants, public transport, and a taxi stand right outside the gates.

Additional amenities include a 24-hour reception, safe, parking, and internet access. For those seeking adventure, diving, surfing, and catamaran boating are available nearby. Please note, cribs are available upon request, and pets are not permitted.

Read more about this hotelShow less

With a stay at Casa Sun and Moon in Zihuatanejo (Playa La Ropa), you'll be a 1-minute drive from Zihuatanejo Bay and 8 minutes from La Ropa Beach. This hotel is 10.6 mi (17.1 km) from Varadero Beach and 0.1 mi (0.1 km) from La Madera Beach.

Make yourself at home in one of the 15 air-conditioned rooms featuring refrigerators and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include safes, housekeeping is provided daily, and irons/ironing boards can be requested. Featured amenities include a 24-hour front desk, luggage storage, and a water dispenser. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

On bay No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 9:00 AM to 10:00 PM.
    • Up to 2 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • No pets and no service animals are allowed at this property.
    • Contactless check-out is available.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately MXN 300 for adults and MXN 200 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

La Madera Beach 0.1 km / 0.1 mi
Zihuatanejo Bay 0.2 km / 0.2 mi
Kioto Plaza 0.5 km / 0.3 mi
Principal Beach 0.7 km / 0.5 mi
Archaeological Museum of the Great Coast 0.8 km / 0.5 mi
Playa Principal 0.8 km / 0.5 mi
Municipal Market 0.9 km / 0.6 mi
Playa la Madera 1 km / 0.7 mi
Fisherman's Walk 1.1 km / 0.7 mi
Zihuatanejo Pier 1.2 km / 0.7 mi
Playa Contramar 1.5 km / 0.9 mi
La Ropa Beach 2.3 km / 1.4 mi
Virgin of the Tree 2.4 km / 1.5 mi
Las Gatas Beach 4.1 km / 2.5 mi
Riscal Beach 5.9 km / 3.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2009
  • Total number of rooms: 15
  • Double rooms: 8
  • Suites: 7
  • hotel
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Airport
  • Harbour
  • Beach
Show 28 more facilities & services
  • Golf course
  • Entertainment Area
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Hotel safe
  • Garden
  • Terrace
  • Luggage room
  • Library
  • Restaurant: 2
  • Smoking areaExtra charge
  • Conference room
  • Meeting room
  • Business centreExtra charge
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • TV lounge
  • Breakfast
  • Set menu lunch
  • Non-smoking establishment
  • Surfing
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

AI

All Inclusive

Meals and selected drinks/services may be included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Casa Sun and Moon

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 74 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable23 photos

    Casa Sun and Moon

    DOUBLE STANDARD

    Room photos

    23 photos

    Room overview

    Non-smoking room
    Room size
    74 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Fridge
    • Towels and bed linen at surcharge
    • Children share the bed with parents
    • Housekeeping
    • Smoke detector
    • Cable TV
    • Wi-fi
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Bathroom
    • Shower
    • TV
    • Internet access
    • Kitchen

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-1
    SUITE STANDARDPhoto unavailable12 photos

    Casa Sun and Moon

    SUITE STANDARD

    Room photos

    12 photos

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 160 m²SUI.ST
    SUITE STANDARDPhoto unavailable11 photos

    Casa Sun and Moon

    SUITE STANDARD

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    160 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Room amenities

    • Kitchen
    • Fridge
    • Individually adjustable air conditioning
    • Safe
    • Terrace
    • Wi-fi
    • Fan
    • Cable TV
    • Smoke detector
    • Bathroom
    • Shower
    • Hairdryer
    • TV
    • Internet access
    • Kitchenette
    • Kitchen utensils, plates & cups

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Casa Sun and Moon

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Casa Sun and Moon

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Casa Sun and Moon

7.8
Very good
206 Reviews
Cleanliness
8.4 /10
Service
8.2 /10
Comfort
7.2 /10
Condition
7.2 /10
Location
9.0 /10
Neighborhood
8.8 /10
Value
7.8 /10
Amenities
7.6 /10
100 reviews shown
10/10
Exceptional
08 Apr 2026
Leanna May
No bar ! Room didn’t look over beach but it was a beautiful view from. the pool and the deck
Family
2/10
Poor
01 Apr 2026
Stephen
No breakfast available
Limited view
The unit we had should not have been available the bathroom was disguising the tile floor had no grout, the shower area had no glass doors so water ran all over the floor. No hot water, walls had cracks and mold
8/10
Excellent
24 Mar 2026
Laura
The hotel location is excellent. Close to the beach and wonderful ocean front restaurants. The hotel staff were very nice.
6/10
Pleasant
19 Mar 2026
James
Very nice location - in the center of the restaurants and beaches - all within walking distance.
Partner
10/10
Exceptional
03 Mar 2026
Roger
Right above the beach with stairway down to the sand. Nice pool and deck. Friendly, service-oriented staff. Walking distance to a variety of restaurants. Excellent view of the bay
Partner
4/10
Poor
16 Feb 2026
Mark
Room was musty and bed was like a rock and pillows were musty. Floor was not clean our feet were always dirty. Nice pool but no space for chairs and umbrellas.
Partner
6/10
Pleasant
27 Jan 2026
Koren
Very few places that were friendly to your rear end and back. There was no relief when going to bed because that was a hard rock. Also, the location is great and the food and service is absolutely wonderful. The entire staff is friendly and welcoming, and move all day and night keeping the place tidy and cleaning up after those that don’t know how to pick up after themselves.
Leisure Self
10/10
Exceptional
25 Jan 2026
Armando
Very good
8/10
Excellent
26 Dec 2025
Stephen
The camarista was hard working and efficient. She did a great job.
Leisure Partner
10/10
Exceptional
21 Dec 2025
Juan
Gerardo Moreno, the manager and Adela Ramos the receptionist are always super kind, friendly and helpful. I've been staying at Hotel Caracol and Sun and Moon for years. It's always a pleasure to come back and see familiar faces. Keep up the great work. Highly recommended!
Leisure Partner
8/10
Excellent
05 Nov 2025
Donald
old property but well maintained, very clean, beautiful grounds and view of Zihuatenajo Bay
Very friendly and accommodating staff, would stay again
8/10
Excellent
27 Oct 2025
Ken
This is a great property. Great service, location and pool. This is our 3rd rime here. Sadly, probably our last. The beds are terrible and wifi in rooms is also bad. Other than that Casa Sun & Moon is great
Partner
10/10
Exceptional
06 Oct 2025
Ulises Fuentes
A little bit old, but with a great ocean view
10/10
Exceptional
25 Sep 2025
Valeria Jill
Unobstructed beach view. Easy access to the beach. Easy walk to many restaurants. The breakfast restaurant across the street is delicious. Very friendly and very helpful staff.
I will definitely stay here next time I travel to Zihuatanejo
Leisure Self
4/10
Poor
11 Apr 2025
Gregory
I was here for over two weeks. Lots of empty promises from manager. No hot water for two weeks. No English at all on tv. That was bearable but no hot water sucked. Sketchy wifi Staff was good but over priced for what it is
8/10
Excellent
10 Apr 2025
M

Good stay

Good beachfront location.
Simple rooms, clean. Helpful and friendly staff.
Great pool with fantastic view.
Recommend
Self
10/10
Exceptional
18 Mar 2025
Brent
This is a friendly hotel and community. A great view and we chose to walk everywhere.
Leisure Partner
8/10
Excellent
15 Mar 2025
Dona
Needs a Reno but we only planned on a 1week stay and stayed nearly 3.
The location is the top reason we enjoyed our stay.
The proximity to the beach is great. The hills are a workout but worth the effort.
We felt very safe even walking at night.
Leisure Partner
2/10
Poor
13 Mar 2025
Judith
I will NEVER stay here again. The hotel is so run down that I don't know where to start. Mold on the ceiling, cracks in the wall, holes filled with cement on the floor, shades that were cracking and broken, electrical conduit running through the shower, rusted towel bars. pool tiles missing. It looked nothing like the photos on the internet! And all this for $271 a night! The only positive I can give it is a convenient location.
Friends_and_family Family
8/10
Excellent
07 Mar 2025
Garry

Gorgeous

Everything was great except the sheets no the bed were uncomfortable. Other than that, the property and room was fantastic. Lovely place , would stay again.
Partner
8/10
Excellent
28 Feb 2025
Linda
Location is good. The locks on the outside gate and room are difficult to get to work.
Leisure Self
6/10
Pleasant
13 Feb 2025
Jo-Ann
There was NO hot water any time of day. Talked to others who had been there many times and never any hot water. This a deal breaker for me! I had a Master Suite room 23. This seemed to be the least spacious Master suite available. I would not book the Master Suite again but rather the cheaper suite without hot tub but with indoor kitchen and separate bedroom. The hotel is older and could use some TLC but I did not find this a problem.
Pros - The pool was great, warm with a nice view of the beach and sea. The A/C worked well. The breakfast was good. Gates off the street and beach access were locked so no one could just wander in. Felt safe. Lot of repeat visitors and everyone friendly. Large outside common areas with seating and beach and sea views.
Summary: If there was hot water I would definitely return to this hotel.
Leisure Partner
10/10
Exceptional
05 Feb 2025
julie
The view from my room was spectacular .
The bed was a little hard and pillow flat but oterwise everything was perfect.
We had to transfer room the day before we were leaving, which was a bit annoying, but otherwise this place was really great.
8/10
Excellent
30 Jan 2025
Charlene
loved the location of the property and the view from the pool
8/10
Excellent
29 Jan 2025
David

All in all a good stay at Casa Sun and Moon

All in all we had a good experience at casa Sun and moon. The location was great, small staircase down to the beach, and lots of restaurants within 3-4 blocks. The hotel was nice and quiet, spent lots of time reading books by the pool. Pool was nice, had a great view of the ocean but there was a couple spots where tiles were broken off (not a huge deal). Our only issue was with the room they put us in when we got there. I booked a suite with kitchenette and the room we got felt like we were in the basement in this dungeon feeling type of space. My anxiety was through the roof, we talked with reception about it and they didn’t have any other rooms available until the next day. So they did move us the next day, to a suite that was exactly what the pictures from my booking showed, which was great but they didn’t give us anything back for that first night or offer us anything for our trouble. If you book here and booked one of the suites don’t let them put you into suite 00 you will be disappointed big time. Ask for 10, 20, or 30. 20 and 30 have the best views. We got suite 30, the view was awesome, the AC worked great, bathroom was useable lol, the furniture was rickety but functional, questionable electrical wiring, but all in all good. I would definitely go back to this hotel as long as I know exactly what room I’m getting. Also the staff did not reply to a single message sent to them on hotels.com app, I had to email the hotel directly to get any type of communication.
Partner
8/10
Excellent
27 Jan 2025
Debra
Great view and close to everything
Leisure Partner
8/10
Excellent
15 Jan 2025
Jean
Close to town, great view of the bay. Beach below. Only issues is it's really old.
Leisure Partner
10/10
Exceptional
29 Dec 2024
Juan
Nice place
Leisure
8/10
Excellent
17 Dec 2024
JORGE
Nice view over the Bahia Zihuatanejo
6/10
Pleasant
08 Dec 2024
Anne
The view was amazing. The building is old but walkable distance to Zijuantenejo
Leisure
10/10
Exceptional
26 Nov 2024
Jose Luis Juarez
Spacious room,HVAC was cold all the time.
Leisure Family
6/10
Pleasant
26 Nov 2024
JOSE L.
The property is a little old needs a lot off maintenance and staff are not really nice and bad communication not really cooperative they not offer any solutions they just talk you no and really basic things like a extra towels you have to wait until next day to be able too give a towels is crazy
4/10
Poor
24 Mar 2024
Julie
We just one night as we’re you were passing thru . We didn’t expect fancy but the room has very run down …. Peeling paint , window that wouldn’t close properly , cold shower , old bed and bedding, limited towels ,The staff was kind and helpful but the conditions of the property were rough . That being said, the view of Madera beach , as always, is breathtaking .
Leisure
6/10
Pleasant
24 Mar 2024
Constance
Views were great the place needs some tlc a bit run down for the price
10/10
Exceptional
04 Mar 2024
Alecia
Such a beautiful hotel! The landscaping, the view, the colors and all the sun and moon detailing made this a stay to remember. Easy access to the beach and boardwalk was the cherry on top.
6/10
Pleasant
07 Nov 2023
JUAN
It was good for the price
Business Self
8/10
Excellent
12 Apr 2023
Malcolm
Beautiful view and friendly staff.
Leisure Family
8/10
Excellent
30 Mar 2023
John
Very nice place.
Leisure Partner
10/10
Exceptional
21 Mar 2023
Rosario Rumbo De
Everything was really nice. I love it. I'm gonna come back next year.
Family
8/10
Excellent
22 Feb 2023
Laura
Casa Sun and Moon is a very nice property. It’s in my favorite area to stay, very convenient. The staff that manages the hotel are very friendly and helpful. It should be noted that the double rooms all share a common balcony and the king suite only has a tiny balcony big enough for a chair. I don’t think that is clear on the website. The rooms are very comfortable (the beds here are always hard). Bonus- the shower is great!!! I would definitely stay here again.
Leisure Partner
8/10
Excellent
12 Feb 2023
John
This property was simple and clean and close to all we were doing. The staff was friendly and helpful.
Leisure Family
8/10
Excellent
16 Dec 2022
David
Location right on beach and overlooking beach and town. Pool was clean and very comfortable temperature to swim in. Secure gated parking was available across the street at the reception area of the Casa's sister hotel where clients check in. Room size was large, bed comfort was similar to other Mexican hotels. Easy walk to numerous restaurants including Lety's. Would return. Great value.
Leisure Partner
10/10
Exceptional
05 Dec 2022
Emiko
Great location! The room was clean with a good AC. Friendly staff.
Leisure Partner
8/10
Excellent
09 Nov 2022
Cheryl
Quaint, low key, friendly staff and excellent location.
Leisure Partner
10/10
Exceptional
25 Apr 2022
Peter
Beautiful location, friendly and helpful staff.
Leisure Partner
8/10
Excellent
07 Apr 2022
John
Great location! Great sea breeze all day. Easy to walk to lots of restaurants.
Leisure Partner
8/10
Excellent
09 Jan 2022
Todd
We loved the view, and the convince.

Unfortunately, there was no morning coffee provided. When we checked in we were not told about all we had access to so we struggled with navigation.

As Canadians who have very little Spanish, it made communication difficult. This was on us and had nothing to do with the staff, it did unfortunately hinder the ease of checking in and out.

What we didn't like was the room next to ours had the music blasting all night. As the room had door access, there was no filter and no one to tell them to turn it down or off. This made us leave the hotel a day early at the loss of our money.
Leisure Partner
10/10
Exceptional
05 Dec 2021
Mary
My husband and I always enjoy staying here whenever we come to Zihuatanejo. Sweet little place with a mix of tourists from USA, Canada, and Mexico. Very convenient for walking the town and beaches.
Leisure Partner
6/10
Pleasant
24 Nov 2021
Maria
The location was great
Leisure Partner
10/10
Exceptional
11 Nov 2021
Stephane
It was a amazing, beautiful hotel, great service and perfect location!
Self
6/10
Pleasant
20 Nov 2019
Verified traveler
The ambience of the place and location is not very good, hard to find it also the checking is on another place same with the food restaurant, we have to leave day early because we weren’t happy with all those services
Leisure Family_with_children
10/10
Exceptional
29 Sep 2019
Verified traveler
Excellent view overlooking La Madera and the bay. Convenient to El Centro.
Leisure Self
10/10
Exceptional
08 Jul 2019
Daniel
Everyhing as expected. Amazing view, quiet and relaxing. Excellent staff, very attentive.
Leisure Family
8/10
Excellent
16 Dec 2018
Ron
Gorgeous view and nice location. Pool could have been kept cleaner. No elevator.
Leisure Partner
8/10
Excellent
15 Dec 2018
Verified traveler
good location ,you can walk everywhere from hotel hilly but taxis are right across the street.lots of stairs if your on the upper floors.pool is nice and over looking the ocean,stairs down to the beach,they are working on an all new beach wall that will join all beaches
4/10
Poor
22 Nov 2018
Verified traveler
Location good. Hammocks nice. Gardens beautiful. Bathrooms in rooms are passable.
Friends_and_family Family
2/10
Poor
13 Oct 2017
Stumborg

Need some training

I had already indicated how disappointing we were and left after just one night
Family
8/10
Excellent
30 Apr 2017
Marge

Comfortable Low Frills

I've stayed here twice. For me, the location is perfect. Close to town, close to great restaurants, and close to the two major beaches in Zihuatanejo. I don't need fancy. My vacation isn't ruined if tiles are missing from the pool or I see an ant or bug...it's the tropics.

The staff couldn't be nicer and more accommodating. It's very family oriented because there are fridges, a place to cook, comfortable open space to socialize, a good pool for kids and reasonably priced. The rooms show a bit of wear and tear, but it's clean, safe, and more than met my needs.

Large families come - especially weekends and it can get raucous. But it's happy noise.
Family
8/10
Excellent
04 Apr 2017
Darryl

Perfect Mexican Hotel.

I loved this small hotel. It is in need of some pool repair and some new paint. However, the staff works hard to maintain the hotel. It is located in a perfect spot, close to many restaurants and the beach. It is not a Barcelo, so don't expect that. Rooms are clean and it was very safe, as they have a full time guard. I would return!
8/10
Excellent
21 Mar 2017
Verified traveler
We love the fact that the ocean was right outside of our door. we also love the fact that it was 83° every day the hotel was great about that
6/10
Pleasant
16 Mar 2017
Verified traveler

Beautiful view and grounds close to the beach

Love this hotel. Pool needs some tile repair but is still lovely and clean.
4/10
Poor
16 Mar 2017
Verified traveler

worn out

great need for maintenance, pool missing major areas of tiling, cracks and paint peeling throughout, advertizing of ocean view from rooms is very deceiving.
10/10
Exceptional
14 Mar 2017
Debbie

Just got home from a 13 day holiday there .

We had a great time there. There are stairs to the 3rd floor and the exercise was great if your in shape or in your 30 to 40s . I am 61 and in good shape . Loved the cooking faciltiies on each floor . The view is lovely of the beach. Staff very friendly and accomodating . Wonderful place and had a super vacation there. We do walk 2 to 10km a day or 1 to 15 miles a day,
6/10
Pleasant
05 Feb 2017
Dick & Marilyn

Beautiful view from the pool area!!! Basic rooms.

The resort is on the beautiful Zihuatanejo Bay!! The rooms are very basic, needs updating and fresh paint. Bedding was clean and housekeeping service daily.
10/10
Exceptional
24 Jan 2017
Esteban

Loved the Sun and Moon

We really enjoyed our stay at the Casa Sun and Moon. It was in a great location overlooking the bay and within walking distance of many good places to eat and downtown Zihua and the beach. We had a suite, which was nice as it had a small kitchen with a fridge, and a separate sleeping area. It also had a private balcony overlooking the bay. Staff was friendly, especially the security guard Jose, who was great. We would surely stay at the Sun and Moon again!
8/10
Excellent
16 Jan 2017
Barb

Very nice views!! On the beach!

Hobby cat rental and massages are reasonable nearby.
8/10
Excellent
07 Jan 2017
John

Great place!

We stayed in the suite. It of course is Mexico style accommodations but for $78.00 we were happy! Great having our own kitchen and it was very spacious. You can hear the waves from the beach but also the garbage truck in the morning. We really didn't mind and would come back here as you can see the beautiful beach and are just steps away! They could invest in a softer new mattress though and retileing the pool. The staff was excellent! Very friendly and accommodating.
Family
10/10
Exceptional
21 Dec 2016
Verified traveler

Great location just above a super beach,sucurity g

So many things to do, the museum and the ruins were very interesting, about history, central Zihuatanejo great restaurants check out Vivas Itallian restaurant on the corner great food super people my second time in Zihuatanejo , will be there again love the people.
6/10
Pleasant
20 Dec 2016
Lise
Property needs major overhaul. After visiting neighboring hotels this hotel would not be well rated at all for pretty much the same price The excellent staff made it all OK
Partner
6/10
Pleasant
29 Nov 2016
Linda

On the Beach, excellent on a budget

Nice staff. Very clean, but be prepared for unreliable hot water and insane door locks. Excellent beach and town access. Everything in walking distance (if you can hack the hills otherwise taxis are very cheap. The view is absolutely wonderful and you hear the surf as you fall asleep - priceless.
4/10
Poor
15 Nov 2016
Benjamin

Old facility, poor staff performance.

It was just ok, not worth the price, we payed for a higher end room and were placed in a much smaller room that was not very nice on the first night, they had messed up our reservation. Second night got the room we paid for but the next morning they asked if we would mind moving back to the smaller unsatisfactory room as they had messed up some more bookings. We refused. The first room was totally inadequate, old and in poor condition. The room we had for the remainder of the stay was adequate but overpriced for the condition of the facility. The hotel was reasonably clean, just kind of worn out. There are much nicer places for less nearby.

They would not adjust the rate for the first night, I reckon it should be half the cost, they told us to take it up with Hotels.com. Would not stay there again, the rooms were misrepresented. Unhappy with the hotel and Hotels.com.

The maid was nice.
Partner
2/10
Poor
13 Nov 2016
Frances

Ideal location but bad service and facilities

We have traveled many times and stayed at different hotels . I must say this was the first that the hotel receptionist and security failed poor customer service from start to end the rooms were incomplete . We had to ask multiple time for clean towels blankets. They don't provide you with a phone in your room so you have to cross the street to speak to the rude manager. I would not return to this hotel .
2/10
Poor
12 Mar 2016
Edna

Rooms were open to the outside.

As the rooms were open there were bugs in the room. We had to move 3 times during our stay.
4/10
Poor
26 Feb 2016
gerry

Just a place to hang your head nouthing fancy

This is a decent hotel in a great area It is no thrills No comfort For the right price it works
Partner
10/10
Exceptional
18 Jan 2016
Laura
A nice hotel with a bay view - the hotel meets the basic needs with a few comforts, like an in-room refrigerator and pool. The veranda was the highlight, nice spot with seating and hammocks to relax and read and enjoy the weather and bay view.The room was clean and staff were very nice. The rooms all had access to either a shared kitchen area (one per floor) or had them in the rooms. I would stay here again although the bedding could use an upgrade and the hotwater was quite weak in my room.They had free wi-fi but it was not always reliable.
4/10
Poor
08 Jan 2016
ann

close to the beach, in need of repair, remodel

I moved 3 times, staff very helpful, thoughtful, hotel was the problem, old in need of lots of repairs.
10/10
Exceptional
11 Dec 2015
Richard

Great Value for the money

Great little place. It was clean, the staff was responsive and it was near everything. Not a 5 star but that is not what we paid for, great value for the money.
Partner
8/10
Excellent
07 Dec 2015
Verified traveler

Best view, best Pool

We had a room with a gorgeous view of the ocean! Also a large outdoor kitchen with spa/pool on the deck! Every day the maids would make up the beds and make an animal out of the towels! Best if you know a little english as staff didn't know much english..
Partner
6/10
Pleasant
13 Mar 2015
kim

mexico in march

the hotel is old three floors of steps no elavator the hot tub on our patio was broke the whole time. but it had great views and was clean
Partner
6/10
Pleasant
13 Mar 2015
Bec Bec

Great location but can be noisy

The location of this place is great. Prices are very reasonable. You check in at the hotal across the street. Since your room windows are usually open, any outside noise can make this place noisy. We had a large family with kids down the hall that kept us up. Earplugs would do the trick though. Rooms as sparse. The beds are a typical Mexican hard/firmness. The few things this place could use would be in the room safes and another table to put your things on. I would recommend this place with fair notice of it's faults.
Partner
4/10
Poor
05 Mar 2015
Lucille

Nice view

On check-in it was obvious our room had not been fully prepared for our arrival which by the way wasn't until 5:30pm. Fridge not working even though staff member plugged it in on our arrival. Took over 24 hours to remedy. Had to go to the desk to get our towels and toilet tissue. (no phone service in room). Beds were terribly uncomfortable plus mattress cover was plasticized so top sheet didn't breathe. Asked at front desk for extra pillows which never arrived. Took 24 hours to repair a leaking toilet tank. Bathroom very small so difficult to dodge water on the floor. Once fixed, still had to wait a couple of hours before housekeeping came to mop up the floor. Although listed as a non-smoking facility, the unit next to ours had two smokers who not only smoked in their room but out on the \"shared\" deck. Our complaints were met with non-compliance.
6/10
Pleasant
05 Mar 2015
Patrick

Boutique Style Hotel

The Hotel is rather old, but has a comfortable feel to it. It has a great view of the Zihuatenjo bay and a good location for other resturants and not far from the market place. No phones, but then why would you want one. Each floor has WFI, so you can hook up your I-pad and send pictures for the views. I would say the rooms at the end of the floors are the best for 30 dollars more a night it would be worth it, since you get your on little hot tub or pool. The furniture is not great but the standard beds are very comfortable. Showers and bathroom need work but they work and kept very clean. Our room had 2 twin beds, a refrigerator, table and mirror and cloths rack. No chairs, you can use the chairs out side and large tables for working or cooking or having diner. Each floor has a small area for cooking your own stuff. We only ate breakfast across the street, which I believe is a sister hotel, good breakfast. The restaurant next doors serves a great Mahi Mahi. Remember your are there for the Ambience. Have a good time, we did and met some great people.

6/10
Pleasant
18 Feb 2015
David

Casa Sun and Moon stay

The nice little hotel is well located and has a great view. The rooms are tired and in need of updating. The bed is hard as a rock; my wife thought she was sleeping on the boxspring! The bathroom needs to be modernized. The staff was very nice and willing to help when I had questions.
Partner
8/10
Excellent
09 Jan 2015
ronald g.

great solo trip

i just travel alone to enjoy the great fishing. the hotel is everything i expected.
8/10
Excellent
26 Dec 2014
Verified traveler

Great place near beaches and centro

Nice cozy place to stay. Staff are pleasant and very helpful. Loved that everything is walking distance.
Partner
8/10
Excellent
25 Dec 2014
Gloria

Good Value!!

Great value for the money.
Family
4/10
Poor
11 Nov 2014
Verified traveler

Don't waste your money

The staff were rude, would not give ice when asked. not the hotel it was years ago
10/10
Exceptional
05 Jun 2014
Rod Jenkins

beautiful setting

Excellent value for money, great staff, clean, fantastic view. Close to beach and town.
Family
8/10
Excellent
25 May 2014
bev heggenstaller

great location

A great little older hotel. Loved the location and the views. It is not fancy but very adequate. We were a group with four rooms and the wide terraces made it great for socializing.
10/10
Exceptional
23 May 2014
Verified traveler

Nice view

Good value for the cost, nice pool, clean rooms. No parking, only on street.
Family
10/10
Exceptional
18 Feb 2014
Scott

Sun and Fun

My stay was relaxing , very enjoyable.
6/10
Pleasant
16 Feb 2014
ele

Great Location

Perfect hotel for my husband and myself, but I would not like to mislead others. The hotel was within walking distance to many local restaurants, the market, and downtown. Taxis are located outside the perimeter of the hotel for people not able to walk. The staff was accommodating, helpful, and pleasant. Rooms were cleaned usually by noon. But there was a lot more needed in the rooms that cleaning could not overcome. General repairs needed to be done before I would recommend this hotel to any of our friends. However, outdoor maintenance (pool area, grounds around the hotel) was exceptional. The pool area overlooking the bay was perhaps the most gorgeous and relaxing site of the entire hotel. The common kitchen area on the 1st floor provided a community for people, ideal for conversation and getting to know one another. For the thrifty traveler, or the traveler not looking for a resort atmosphere, this hotel is perfect.
4/10
Poor
16 Feb 2014
Golfgemini

old hotel in need of complete make over

beds we awful, pillows worse, bathrooms so run down and in dire need of repair towels old and scratchy does not live up to reviews
2/10
Poor
09 Feb 2014
experienced travleer

not so great

pool and deck views are great but the room was not very nice. I would not stay here again.
Family
8/10
Excellent
09 Feb 2014
Itzza

Great location

We are happy with this place for the great location and friendly staff !!
Partner
4/10
Poor
08 Feb 2014
bumble bea

Casa Sun and moon

The location is wonderful, The pool and view are bar none. They are in a rebuilding mode. Still a Mexican way of doing things out of order. The room while clean and the maid service very good. The management misses some really obvious things that could be addressed. The fridge door was held shut with a screen door hook. It still worked. There is no food or bar on site. They are rebuilding one that is to be operational very soon. Would recommend with reservations.
Partner
8/10
Excellent
20 Jan 2014
Dorkie

Quiet elderly hotel with great view, great locatio

Older hotel with good and helpful staff. Large patio to use and refrigerators and stoves to use. Smaller but nice pool with great view. We had a great stay there.
10/10
Exceptional
01 Apr 2013
Verified traveler

View the Sky, Surf, and Village

Great location. Cool, spacious, quiet and friendly. Watch the little boats come in and out of the harbor.
6/10
Pleasant
13 Mar 2013
Cathy N

Good deal

If you are looking for a great location, don't want to spend a lot of money and don't need a lot of amenities, this hotel offers the best value. If you prefer all-inclusive resorts or four-star hotels this is not the hotel for you.
The beds are acceptable but be warned the regular rooms are small and a bit musty so go for the upgrade. The upgraded rooms are bright & airy and have individual balconies or patios. The regular rooms have shared kitchenettes while the upgraded rooms have kichenettes in the room.
The pool overlooks the beach and there are stairs from the hotel directly to the beach. There is an open air restaurant in the sister hotel across the street which offers a spectacular view. The hotel sits on the end of the beach closest to Playa de la Ropa, The other beaches are within walking distance if you're willing to do a little hiking.
There are a lot of little things that could be done to make this hotel a lot cozier and comfortable but the friendly staff, the location, and the price make this a perfect value.
Partner
6/10
Pleasant
23 Feb 2013
Becky

Nothing special, but good location and great views

We reserved the very basic/cheapest room - NOT GOOD! 3 beds and that's it! We upgraded (and paid an extra 600!!!) to get a \"suite\". This was much nicer, had a king size and a double bed, prived kitchen area outside sliding doors, a \"private\" jacuzzi, which we affectionately called our \"cement pond\". Had to be manually dumped, cleaned and filled by staff #which they willingly did#. We shared a large veranda area with others, but since there were not a lot of others, we had a lot of area to ourselves. Unbeatable view of the bay. Good beach access. Easy walk to \"town\" and tons of good places to eat and drink.

We only ate breakfast there one day, adequate, had to pay cash, would not put it on our room. Drinks very poor. My marguiritas #on the one night we tried it during happy hour# tasted like just mix. Again, had to pay, couldn't put it on our room. Because both of these experiences were so poor, we just went elsewhere for drinks/food. Zihuat has a LOT of good restaurants to choose from

The pool area was great. The hotel did not have a lot of guests, we had no problem getting chairs/table.

Tourists are way down in zihuat and ixtapa and that is very sad. Some restaurants that we loved have closed, and we sensed that the locals were very concerned about this, and went out of there way to be friendly and nice. We have always felt safe there #using common sense# and would not hesitate to return again and again!

Location & surroundings

Casa Sun and Moon
Adelita 10 Playa De la Madera, Zihuatanejo, Mexico

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Casa Sun and Moon

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