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Gamma Plaza Ixtapa

Ixtapa - Zihuatanejo · Mexico

Av Paseo Del Palmar Y Paseo Agua De Correa Mz 1 LtView location

8.6/10Excellent933 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.6/108.6
Condition8.6/108.6
Location7.6/107.6
Neighborhood8.4/108.4
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Gamma Plaza Ixtapa

Ixtapa-Zihuatanejo, a prime beach destination on Guerrero's Costa Grande, seamlessly blends natural beauty with modern luxury. Ixtapa boasts renowned golf courses and exclusive residential areas. Nearby attractions include Ixtapa Island, the Delfiniti Ixtapa Dolphin Center, and Magic World water park.

The area's beaches are perfect for water sports enthusiasts, offering scuba diving, snorkeling, kayaking, and jet ski tours. Gamma Plaza Ixtapa is conveniently located just 500 meters from El Palmar beach, accessible to the left of the Hotel Barcelo Ixtapa, and 15 kilometers from Playa Linda.

We are also close to other local attractions.

Read more about this hotelShow less

With a stay at Gamma Plaza Ixtapa in Ixtapa (Palma Real), you'll be within a 10-minute drive of Zihuatanejo Bay and Magic World Aquapark. This hotel is 7 mi (11.3 km) from La Ropa Beach and 0.8 mi (1.3 km) from Magic World Aquatic Park.

Make yourself at home in one of the 153 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

El Palmar Beach 0.7 km / 0.4 mi
Magic World Aquapark 0.9 km / 0.6 mi
Magic World Aquatic Park 1.1 km / 0.7 mi
Vista Hermosa Beach 1.5 km / 0.9 mi
Delfiniti 1.6 km / 1 mi
Marina Ixtapa Golf Club 2.3 km / 1.4 mi
Marina Ixtapa 2.4 km / 1.5 mi
Ixtapa Golf Course 2.6 km / 1.6 mi
Quieta Beach 7.2 km / 4.5 mi
Playa Azul Grand 7.4 km / 4.6 mi
Cocodrilario 8.1 km / 5 mi
Linda Beach 8.4 km / 5.2 mi
Municipal Market 8.4 km / 5.2 mi
Kioto Plaza 8.5 km / 5.3 mi
Principal Beach 8.5 km / 5.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2010
  • Total number of rooms: 153
  • Number of floors (main building): 6
  • Single rooms: 34
  • Double rooms: 103
  • Junior suites: 5
  • Suites: 9
  • Accessible rooms: 2
  • hotel
  • American Express
  • MasterCard
  • Visa
Show 46 more facilities & services
  • Visa Electrón
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Room service
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Bicycle hire serviceExtra charge
  • Babysitting service
  • 24-hour security
  • Bellboy service
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Shop
  • Garden
  • Concierge
  • Sun terraceExtra charge
  • Gym
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant: 1
  • Poolside snack bar
  • Conference room: 3
  • Meeting room: 1
  • Business centreExtra charge
  • Outdoor freshwater pool: 1
  • Children’s swimming area: 1
  • Sun loungersExtra charge
  • Parasols
  • Massage
  • Spa treatmentsExtra charge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • À la carte lunch
  • Buffet dinner
  • À la carte dinner
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Gamma Plaza Ixtapa

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CAPACITY 3Room • CAPACITY 3ROO.C3

    Photos are not available for this room type.

    Gamma Plaza Ixtapa

    Room CAPACITY 3

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.C3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR KING BEDRoom • SUPERIOR KING BED • 1 Bedroom • 25 m²ROO.KG-SU
    Room SUPERIOR KING BEDPhoto unavailable5 photos

    Gamma Plaza Ixtapa

    Room SUPERIOR KING BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-SU

    Room amenities

    • Bathroom: 1
    • Shower
    • Tea and coffee making facilities
    • Direct dial telephone
    • Radio
    • Internet access
    • Hairdryer
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Desk
    • TV
    • Cable TV
    • Wi-fi
    • Safe
    • Ironing set
    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Gamma Plaza Ixtapa

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Gamma Plaza Ixtapa

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIORDUS.SU

    Photos are not available for this room type.

    Gamma Plaza Ixtapa

    DOUBLE SINGLE USE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Gamma Plaza Ixtapa

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIORQUADRUPLE • SUPERIORQUA.SU

    Photos are not available for this room type.

    Gamma Plaza Ixtapa

    QUADRUPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Gamma Plaza Ixtapa

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Gamma Plaza Ixtapa

8.6
Excellent
933 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
8.6 /10
Location
7.6 /10
Neighborhood
8.4 /10
Amenities
8.6 /10
100 reviews shown
8/10
Excellent
26 Jul 2026
Brisa
El internet nunca funcionó algo imprescindible en cualquier hotel y no habia interphone para recepción o room service.
10/10
Exceptional
05 Jun 2026
America
Everything was up to expectations thank you
Partner
10/10
Exceptional
20 May 2026
Freddy
Instalaciones y limpieza excelente.
Self
10/10
Exceptional
11 May 2026
Alonso
Clean room, respectfull staff and family friendly
10/10
Exceptional
08 May 2026
Abelardo
It was the nice place to stay. The atmosphere was nice. The pool was super nice and super big. I totally recommend this place.
Family_with_children
10/10
Exceptional
19 Apr 2026
Tracey Louise
Everything was great
Staff was very friendly and helpful
Rooms were nice and clean
Pool was wonderful
Didn’t eat at the restaurant
The wifi in my room could have been better
Family
8/10
Excellent
19 Apr 2026
Paula Joy
We are happy with our stay at Gamma Plaza. The entire hotel is kept quite clean. Someone cleaned our room daily and left water bottles for us every day. The room we had was older but it seems they are currently renovating the rooms. The staff is very friendly and English is spoken by many staff members. It is 10 minutes walk to the beach. Markets for shopping are very close. The premises are very quiet and the pool is enjoyable - there were always chairs available for our use. Downside would be that the gym facility is very basic and the wifi in our room was poor. Better wifi in other areas of the hotel closer to the lobby. Overall, I do recommend this hotel if you’d like a quiet, relaxing stay.
Partner
10/10
Exceptional
07 Mar 2026
Hayzem
It was nice and clean
Family_with_children
10/10
Exceptional
04 Mar 2026
Alejandro
Rooms are very clean staff was wonderful very nice and helpful
Family
10/10
Exceptional
02 Mar 2026
Estella
Great location, clean rooms and staff were attentive and friendly.
Family
10/10
Exceptional
24 Feb 2026
Verified traveler
Had a nice & peaceful time here. Enjoyed the pool and music. Friendly receptionist. Thank you!
8/10
Excellent
21 Feb 2026
Fritzie
Very clean, very friendly staf with limited English. Could have done without the loud music.
8/10
Excellent
17 Feb 2026
Katherine
Hotel is clean and staff is friendly!!
Partner
10/10
Exceptional
12 Feb 2026
Adalberto
Very good
Leisure Partner
2/10
Poor
06 Feb 2026
Edgar
We were without water for almost a full day.
10/10
Exceptional
05 Feb 2026
Alfredo Santana
A nice, good sized and spotless room with a view of a lush garden!
Business_and_leisure Family
8/10
Excellent
01 Feb 2026
Francisco J
Clean room
8/10
Excellent
26 Jan 2026
Timothy Brian
Great hotel! Clean and staff was nice.
Leisure Partner
10/10
Exceptional
09 Jan 2026
Marisol
Clean room and helpful staff
Leisure Family
8/10
Excellent
02 Jan 2026
Jose
More manu in food
Leisure Family
10/10
Exceptional
01 Jan 2026
Angelica
Great place to stay, very clean. Bfast was very good.
10/10
Exceptional
24 Dec 2025
Norma
The hotel was very clean and the staff was very helpful. Everyone at the reception area spoke English. It is located close to the beach, shopping, dining and public transportation. It was a great value, it's not a beachfront hotel, but it still is close to everything.
Business_and_leisure Self
10/10
Exceptional
22 Dec 2025
Norma
This hotel was a great deal. It's not on the beach, but it is very close to the beach, shopping, dining and public transportation.
Business_and_leisure Self
10/10
Exceptional
31 Aug 2025
Shauna
Everyone went above & beyond and were so genuinely nice and helpful!! My Housekeeper, Rose was amazing. I loved being surprised each day with the towel animals she left for me. She even made a butterfly out of my sheer blinds. I will return!!
Leisure Self
10/10
Exceptional
13 Aug 2025
Chad
Great staff! Great location with a great vibe
Leisure Friends
8/10
Excellent
13 Jul 2025
Osiel
Hotel nice inside roomie and spacious pool is niice
8/10
Excellent
04 Jul 2025
Jorge
N/A
Business Partner
10/10
Exceptional
25 Jun 2025
Erik
Quiet and friendly.
Leisure Family_with_children
8/10
Excellent
22 Mar 2025
Cuauhtemoc
Excellent Hotel
Leisure Partner
8/10
Excellent
19 Mar 2025
Rosalinda
Receptionists are nice and friendly!
8/10
Excellent
14 Mar 2025
Ramiro
Nice safe area,
Leisure Family
10/10
Exceptional
03 Mar 2025
Kurt
The staff are a very helpful personable. I can’t say enough about them.. we will be going back
Leisure Partner
10/10
Exceptional
28 Feb 2025
Judy
We particularly enjoyed the pool area.
Leisure Friends
8/10
Excellent
20 Feb 2025
Maria
Electricity went off during the evening, staff member (lady) kept misleading guests telling us that maintenance was “on it “ and will restore power in just “a few minutes “ other staff said there was a bigger issue with the city, We could have understood the situation it she could just tell the truth but she became rude and unpleasant when people became anxious. The Power out lasted close to 2 hrs. No big deal except for the stuff member lying and misleading about the situation.
Business_and_leisure Family
8/10
Excellent
03 Feb 2025
Curtis
It was very nice. Large pool that separated kids from adults. Friendly staff willing to learn English as well as help speak Spanish. One down fall was they only served breakfast and dinner no lunch. But there are plenty of restaurants in walking distance. And super market was only a 20min walk away. You have ac in rooms as well the hallways had ac. Comfortable beds nice bathrooms. No fridge in room, but said we should have. All and all I would give it an 8.5.
Leisure
8/10
Excellent
02 Feb 2025
Kurt
Easy access to the pool, and a swim up bar. Typically the pool area was empty. Never a problem. Finding a chair.
Leisure Family
10/10
Exceptional
31 Jan 2025
Albert
Great hotel. Will stay again
6/10
Pleasant
27 Jan 2025
James
Staff were friendly and helpfull
6/10
Pleasant
12 Jan 2025
Lourene
The pool and grounds at the Gamma Plaza are very nice. We were a party of 5 in 3 rooms. All rooms experienced cool, sometime warm but never hot water. All rooms had toilet seats that did not fit the bowl therefore sometimes giving pinches when seated. In one room the electrical plug did not work in the bathroom, no problem in the other 2 rooms. Excluding these issues the rooms are comfortable and I would give the hotel a rating of 3 stars.
Leisure Friends
10/10
Exceptional
10 Jan 2025
Bianka

Super !!!

La piscine est superbe !!!! Le site est propre et les gens super gentil! Ce fut une belle expérience.
Partner
6/10
Pleasant
21 Dec 2024
Emilia
Customer service needs to improve.
Leisure Family
10/10
Exceptional
24 Apr 2024
Bruce
Great choice. Will be back. Staff & service is exemplary.
Business_and_leisure Friends
8/10
Excellent
04 Jan 2024
Craig
Good check in and out good hotel
Leisure Family
10/10
Exceptional
02 Jan 2024
Consuelo
I like they are pet friendly
10/10
Exceptional
22 Apr 2023
Kimber
Love the pool and how quiet the area is!
Leisure Friends
10/10
Exceptional
18 Mar 2023
louise
Staff were very helpful and friendly. Rooms in good condition and hotel looked recently renovated inside. Very reasonable prices and good location within easy walking distance to beach, shops and restaurants. Pool very large and looked clean although there could have been more seating and music at times way too loud. Buffet breakfast was great. Would stay here again.
Leisure Friends
6/10
Pleasant
10 Mar 2023
Cristian
No wifi as stated is what was a deal breaker

House keeping and staff were awesome
Leisure Family_with_children
4/10
Poor
01 Mar 2023
Trina
No wifi that works anywhere. Stayed here 3 days and couldn’t connect any of my devices to their multiple internet options. Constantly overhearing other frustrated customers asking if the internet works.
Finally walked to Starbucks but only stay here if you completely want to unplug from the internet.
It’s too bad because the hotel has nice gardens, quiet rooms, parking, and is decent value.
But the internet doesn’t work ever, was very frustrating as staff would try and help but still wouldn’t work. They said hotel was full and too many people trying to get on, and their engineer would fix next day.
Leisure Self
10/10
Exceptional
23 Feb 2023
Nicole
Great pool. Excellent location. Good restaurant on premises.
Leisure Partner
10/10
Exceptional
14 Feb 2023
Susan
The hotel met and exceeded our expectations. Pool was great and perfect walking distance to the beach, shops and restaurants.
Leisure Friends
8/10
Excellent
29 Jan 2023
Dennis
It was close to shops and restaurants
Leisure Partner
8/10
Excellent
08 Dec 2022
Siron
Staff very accommodating and pleasant. Much quieter than the hotels on the beach and just a few minutes walk to beach and stores.
Only complaint was no hot water in evenings in shower in my unit.
Leisure Self
10/10
Exceptional
07 Dec 2022
Marisol
This is the second time that I have stay at the Gamma Hotel is very nice,clean and people very friendly I will stay there in the future.
Leisure Family_with_children
10/10
Exceptional
06 Dec 2022
Jose
Very friendly staff, made us feel like there were no other guest, facilities are very nice, we hared to leave and return home
Leisure Partner
8/10
Excellent
06 Apr 2022
Wayne
Property is clean and quiet. Will come back again. Would like a hair dryer in the room and a magnifying mirror.
Leisure Partner
8/10
Excellent
23 Mar 2022
Shawn
I really enjoyed my stay.The staff were amazing, always making sure everything was clean and covid safe. The property and pool was beautiful.

The only negative thing is the beds and blinds need replacing. The beds were very uncomfortable.
Leisure Self
8/10
Excellent
03 Feb 2022
Gordon
This place was amazing with great rooms and an amazing pool. The one thing they need to do is to make there menus for restaurant to have English as well. as its hard to order your food when you cant read Spanish
Leisure Self
10/10
Exceptional
01 Feb 2022
charles
The pool is the best one in Ixtapa
Leisure Self
10/10
Exceptional
28 Jan 2022
Christine
Clean, good location, great pool with a small water slide for the kids and kid-like adults!
Leisure Family_with_children
2/10
Poor
03 Jan 2022
Esteban Abelardo

WORST HOTEL EVER....

Horrible place, they kick you out of the pool at 6 becausece they have an event, and then, without any respect they put very loud music. Once you tell them you have small children, they say they do not care and they have an event. WORST HOTEL EVER
Friends_and_family Family
4/10
Poor
19 Dec 2021
brenda
The room are old and smelly and emoyess are not that nice
Leisure Family_with_children
10/10
Exceptional
02 Dec 2021
Miguel
Ok
Leisure Family
4/10
Poor
24 Jul 2021
Verified traveler
When we got there the Man at the gate was very rude. We saw oranges cones by the entrance and one cone by the exit it was confusing so we stop where the man was standing by the exit and we asked him in a nice way if that was the entrance and he even didn’t let me finish , he was looking at us like a trash and said what is your name? In the mean time we didn’t feel welcome I was driving my sister old car. When he asked where I was coming from and I said US, He try to change his actitud but it was too late because he allready showed his actions.The floor had big scratches I thought it was durty and the bathroom where you put the soap and shampoo was broken and they just provide 1 little bottle of shampoo and one soap no conditioner or body lotion. I was very dessapoint it for what I paid, usually Fiesta inn is one of the best hotels but this one needs more attention. The staffs in the Restaurant don’t even pay attention to the guests we were standing for five minutes at the front, the Hostess was talking the all time until I ask if we can coming. No one attended us we didn’t now who to ask for a coffee some ladies were looking at us and got up and said do you need anything else I believe she was a Manager or supervisor. We had to ask for the check at the front. I don’t recommend at all.
Business Partner
8/10
Excellent
13 Jul 2021
Martin
Estuve una sola noche, por viaje familiar y en el otro hotel no había disponibilidad suficiente por lo que tuve k elegir una noche en otro hotel, escogí este y fue una muy buena opción
Friends_and_family Family
10/10
Exceptional
04 Jul 2021
Verified traveler
I liked the vegetation.
Leisure Partner
10/10
Exceptional
18 Jun 2021
Verified traveler
The Buffett
Business_and_leisure Self
8/10
Excellent
14 Jun 2021
Victor
Very nice hotel clean close to the beach and restaurants friendly staff
Partner
8/10
Excellent
03 Jun 2021
Verified traveler
Upon arrival I notice my curtains Where dirty, I reported to house keeping but they never got changed. Mirrors Dusty floor look like in never been mop
Leisure Family_with_children
10/10
Exceptional
23 Apr 2021
Verified traveler
Great place to stay with the family at a great price will definitely be coming back.
Friends_and_family Family_with_children
10/10
Exceptional
11 Apr 2021
Verified traveler

Value overall

Really nothing that bothered me. Great value for price. Staff great and perfect for family trip.
Friends_and_family Family
10/10
Exceptional
21 Mar 2021
fernando
Very good plce I will return soon
Friends_and_family Friends
8/10
Excellent
03 Jan 2021
Jose
Didn't have frigobar in the room
The internet was too poorly
Friends_and_family Family
10/10
Exceptional
03 Jan 2021
Verified traveler
Buenas instalaciones y buen servicio, gente muy amable...
Leisure Family_with_children
10/10
Exceptional
28 Dec 2020
Verified traveler
Good stay. Friendly staff, asked for some help and were eager to collaborate. Clean.
Friends_and_family Family
10/10
Exceptional
24 Nov 2020
Michelle
El servicio fue excelente. Todos los empleados fueron muy amigables y nos ayudaron a que la estansia fue de lo mejor. Especialmente el mesero Noel que es muy amable y nos dio un gran servicio .
Friends_and_family Family
2/10
Poor
12 Nov 2020
RVsLove
False advertisement and they didn’t care to even try and accommodate.

Leisure Friends
8/10
Excellent
02 Mar 2020
KarenandLyleDew
It is a very nice place ! We love it because it is very clean, quiet and close for walking to everything around Ixtapa. The staff are very friendly and very accommodating. Katy you are the best !!! She went over and above taking care of our room with all special art work and teaching us some Spanish!! Love this place been coming here for 5 years.
Leisure Family
6/10
Pleasant
22 Feb 2020
Verified traveler
Very clean. Maids were excellent. Staff in restaurant was ok. Kichens were ill equipped. I had to get a pot to cook potatoes it was so damaged it would barely sit on the burner. There were no other pots. Frying pan were teflon, which i couldn't use because of the condition. Over all if i go back i would not pay the extra for a kitchen.
Leisure Family
8/10
Excellent
06 Feb 2020
Verified traveler

Very Happy!

We enjoyed our week at the Gamma Ixtapa! The facility was very clean, the staff went out of their way to make our stay enjoyable. Our housekeeper was wonderful, the room was cleaned daily with fresh towels and fun towel animals left on the bed. Two bottles of water were left in our room daily. The only downside of the room was the mattress which could use replacing. The pool area is beautiful with lots of vegetation. We ate in the restaurant quite a few times and were never disappointed with the food. The hotel is about a ten minute walk to the beach and a five minute walk to the market. We would definitely return to the Gamma in Ixtapa!
Partner
8/10
Excellent
02 Feb 2020
Verified traveler
The checkin was very easy and Abigail was exceptional.
Leisure Partner
10/10
Exceptional
28 Jan 2020
Verified traveler
My friends could come visit on the property and buy a beer.
Friends_and_family Family
10/10
Exceptional
27 Jan 2020
D&L
Clean, comfy beds, cobblestone entrance
Very helpful staff. Good English
Beautiful pool
Leisure Friends
8/10
Excellent
25 Jan 2020
Donna
Great value! We were given a suite with large king bed for regular price.
Really enjoyed room.
Leisure
10/10
Exceptional
25 Jan 2020
Verified traveler
Good location, friendly staff, quality room, nice pool area, comfortable bed. Close to the beach and shopping.
Leisure Partner
10/10
Exceptional
09 Jan 2020
Edward

Someone please tell Ricardo he is GREAT

I work for Marriott Corporation and have been in the hotel business since 1979. This hotel is a great price/value and has an incredible staff starting with RICARDO in the restaurant. This young man made our stay and took time to help us with everything from directions to recommendations in the area. The rooms were clean and the AC was great. The housekeeping staff made a nice towel animal in our room one day and they were very friendly. It is not on the beach but has a nice pool and very close to the beach. We will be back! Thanks again RICARDO
Partner
10/10
Exceptional
31 Dec 2019
Canadians
Wonderful Hotel with Amazing Staff!
This is a First Class Hotel that superseded our expectations. Upon our arrival we were greeted by Milagro, Manager who was so lovely and treated us like family, it set the tone of our entire 3 week stay. We also were assisted by Josues at the Front Desk who went above and beyond to provide professional and helpful assistance to us during our stay. Really and truly, all the Staff were so genuine and kind... we already know that we want to come back!!! Our Thanks to all Staff that were so kind, helpful and wonderful to us! With much love and affection from your very Happy and Grateful Canadian Friends!!!
Leisure Family
10/10
Exceptional
15 Nov 2019
Alejandro
Excellent, more than it looks like. The pool is great and the beds are confortable, hot water in the showers and all that you need.
Business Friends
10/10
Exceptional
20 Jul 2019
Verified traveler
Clean and spacious place. Everyone had a smile when helping.
Leisure Friends
10/10
Exceptional
11 Jul 2019
Verified traveler
Costumer service was amazing, pool was clean , and restaurant underneath very convenient
Friends_and_family Family
10/10
Exceptional
07 May 2019
Ken
Staff was FANTASTIC ! !
Partner
8/10
Excellent
31 Mar 2019
Verified traveler
I like the location. I can walk to shopping, eat or the beach
Leisure Family_with_children
8/10
Excellent
01 Mar 2019
Verified traveler
Great location, great hotel for the money. Only thing that needs improvement is the internet. It is sparatic, weak and unusable.
Leisure Family
10/10
Exceptional
28 Feb 2019
Verified traveler
It is a perfect little spot to stay. Very quiet and well taken care of . Very friendly and very accommodating. We have spent some days during our vacation. Free wifi and lots of English channels on the tv. Nice pools there very clean. The location is very handy to walking to restaurants, shopping and to beach .
Leisure Partner
8/10
Excellent
19 Feb 2019
Thomas

Nice hotel and good value

Very good value. Hotel was clean and comfortable. King sized bed was great. Pool area was nice - water temperature was perfect. Didnt enjoy the music that was played which was \"elevator\" type music most of the time. Not located on beach and there is little in the way of public beach access in Ixtapa so if that is important, would not be a good location. But as a home base for day trips outside of Ixtapa (snorkeling etc) it worked well for us. About 5 minute walk to many restaurants.
Partner
10/10
Exceptional
16 Feb 2019
Verified traveler
We loved the quiet hotel, great and helpful staff, clean room, and nice pool. We
10/10
Exceptional
11 Feb 2019
Verified traveler
Liked the hotel. Quick and Easy check in. Definitely will return
Leisure Family
8/10
Excellent
13 Jan 2019
Verified traveler

Solid 3 star hotel

Decent for our 1 night stay, very quiet and not many folks there for being so close to downtown Ixtapa. Totally walkabale to shops, restaurants and bars. Was a little worn in places and had some dust in some spots but overall a solid place. Had an awesome massage for $25 there and the staff was super nice. Not everyone speaks English, not saying that’s a bad thing at all, just don’t expect everyone to be fluent, they were very helpful.
Partner
6/10
Pleasant
31 Dec 2018
Verified traveler
The fire alarm went off every night I stayed there. 2 of the nights, it went off at 2-3am. And they were false alarms! Huge inconvience.
Leisure Self
10/10
Exceptional
30 Dec 2018
Sandra

Christmas vacation in Ixtapa

This was our second stay at Gamma. The staff is friendly, courteous and helpful. There was a little bit of a language barrier, but we all made it work. This hotel is not on the beach. We walked each time we went to the beach, you can also take a quick taxi. The housekeeping staff is great and keep everything very clean. I highly recommend staying at Gamma!
Family
6/10
Pleasant
10 Jun 2018
ConstantTravele

Needs better WiFi internet terrible

Pillows are in need of replacement.. common areas need attention... other than that is ok

Location & surroundings

Gamma Plaza Ixtapa
Av Paseo Del Palmar Y Paseo Agua De Correa Mz 1 Lt, Ixtapa. Zihuatanejo, Mexico

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Gamma Plaza Ixtapa

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