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Suites Ixtapa Plaza

Ixtapa - Zihuatanejo · Mexico

Boulevard Paseo Ixtapa Manzana 1, LoteView location

6.8/10Good144 Reviews
Cleanliness7.8/107.8
Service7.6/107.6
Comfort7.0/107.0
Condition6.8/106.8
Location9.4/109.4
Neighborhood8.2/108.2
Amenities6.2/106.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Suites Ixtapa Plaza

This hotel enjoys a prime location on Ixtapa's main boulevard, offering easy access to key attractions and the shopping district of this tranquil Guerrero destination. Just steps from the renowned Blue Flag-certified El Palmar beach, the hotel is nestled between two prestigious golf courses: Palma Real and Marina Ixtapa.

Ixtapa is a privileged destination embraced by the Pacific Ocean, lush jungle, and majestic mountains. The hotel provides comfortable rooms with excellent amenities and services, ideal for couples, families, groups, and business travelers. It is renowned for its convenient location, warm hospitality, and impeccable cleanliness.

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With a stay at Hotel Suites Ixtapa Plaza in Ixtapa (El Palomar), you'll be within a 10-minute drive of Zihuatanejo Bay and Magic World Aquapark. This golf hotel is 7.1 mi (11.4 km) from La Ropa Beach and 0.4 mi (0.7 km) from Magic World Aquatic Park.

Stay in one of 16 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include ceiling fans, housekeeping is provided daily, and irons/ironing boards can be requested.

Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby On bay No cribs (infant beds) available By ocean LGBTQIA+ friendly Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • Pool access available from 10:00 AM to 10:00 PM.
    • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Rollaway bed fee: MXN 400.00 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Vietnamese

    English

    Italian

    Spanish

Nearby attractions

Magic World Aquapark 0.5 km / 0.3 mi
Magic World Aquatic Park 0.6 km / 0.4 mi
El Palmar Beach 0.7 km / 0.4 mi
Delfiniti 0.9 km / 0.5 mi
Marina Ixtapa 1.6 km / 1 mi
Vista Hermosa Beach 1.9 km / 1.2 mi
Marina Ixtapa Golf Club 2 km / 1.3 mi
Ixtapa Golf Course 2.7 km / 1.7 mi
Quieta Beach 6.7 km / 4.1 mi
Playa Azul Grand 6.9 km / 4.3 mi
Cocodrilario 7.5 km / 4.6 mi
Linda Beach 7.8 km / 4.9 mi
Aztlan Ecological Park 8.3 km / 5.1 mi
Municipal Market 8.5 km / 5.3 mi
Kioto Plaza 8.5 km / 5.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2009
  • Total number of rooms: 20
  • Number of floors (main building): 3
  • Single rooms: 2
  • Double rooms: 8
  • Junior suites: 1
  • Suites: 2
  • Superior rooms: 3
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Show 51 more facilities & services
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Beach
  • Golf course
  • Entertainment Area
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Car hire
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Medical serviceExtra charge
  • Bicycle hire service
  • Babysitting serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Smoke detector
  • Hotel safe
  • Shop
  • Garden
  • Terrace
  • Sun terrace
  • Bar
  • Restaurant
  • Printer
  • Photocopier
  • Outdoor freshwater pool: 1
  • Parasols
  • Breakfast
  • Breakfast served to the table
  • Hot breakfast
  • Late riser breakfast
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Breakfast and dinner
  • Breakfast and lunch
  • Special dietary options
  • Vegetarian meal
  • Snacks
  • LGTBIQ friendly
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

AI

All Inclusive

Meals and selected drinks/services may be included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Suites Ixtapa Plaza

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST-1

    Photos are not available for this room type.

    Suites Ixtapa Plaza

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 25 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable7 photos

    Suites Ixtapa Plaza

    DOUBLE STANDARD

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Rollaways on demand, 2 × Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Desk
    • Fan
    • Cable TV
    • Plug adaptor
    • Smoke detector
    • Housekeeping
    • Bathroom: 1
    • Shower
    • TV
    • Internet access
    • Individually adjustable air conditioning
    • Wi-fi
    • Wake-up service

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Suites Ixtapa Plaza

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO BEDSJUNIOR SUITE • TWO BEDSJSU.2B

    Photos are not available for this room type.

    Suites Ixtapa Plaza

    JUNIOR SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-2

    Photos are not available for this room type.

    Suites Ixtapa Plaza

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room BASICRoom • BASICROO.Z1

    Photos are not available for this room type.

    Suites Ixtapa Plaza

    Room BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Suites Ixtapa Plaza

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Suites Ixtapa Plaza

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Suites Ixtapa Plaza

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Suites Ixtapa Plaza

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARD • 1 Bedroom • 35 m²JSU.ST
    JUNIOR SUITE STANDARDPhoto unavailable6 photos

    Suites Ixtapa Plaza

    JUNIOR SUITE STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–5 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Sofa bed, Rollaways on demand, Double bed 131-150 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Room amenities

    • Bathroom: 1
    • Fan
    • Wake-up service
    • Wi-fi
    • Terrace
    • Balcony
    • Cable TV
    • Plug adaptor
    • Smoke detector
    • Housekeeping
    • Living room: 1
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Internet access
    • TV
    • Shower

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Suites Ixtapa Plaza

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BASICDOUBLE • BASICDBL.Z1-1

    Photos are not available for this room type.

    Suites Ixtapa Plaza

    DOUBLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.Z1-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Suites Ixtapa Plaza

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR TWO DOUBLE BEDSDOUBLE • SUPERIOR TWO DOUBLE BEDSDBL.2D-SU

    Photos are not available for this room type.

    Suites Ixtapa Plaza

    DOUBLE SUPERIOR TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Suites Ixtapa Plaza

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO KING BEDSAPARTMENT • TWO KING BEDSAPT.2K

    Photos are not available for this room type.

    Suites Ixtapa Plaza

    APARTMENT TWO KING BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2K

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 29 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable7 photos

    Suites Ixtapa Plaza

    DOUBLE SUPERIOR

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Rollaways on demand, 2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Bathroom: 1
    • Shower
    • TV
    • Individually adjustable air conditioning
    • Wi-fi
    • Wake-up service
    • Fan
    • Cable TV
    • Plug adaptor
    • Housekeeping
    • Children share the bed with parents

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BASICDOUBLE • BASIC • 1 Bedroom • 15 m²DBL.Z1
    DOUBLE BASICPhoto unavailable6 photos

    Suites Ixtapa Plaza

    DOUBLE BASIC

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.Z1

    Room amenities

    • Housekeeping
    • Plug adaptor
    • Cable TV
    • Fan
    • Desk
    • Wake-up service
    • Wi-fi
    • Individually adjustable air conditioning
    • Bathroom: 1
    • TV
    • Shower

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMS TWO BATHROOMSAPARTMENT • TWO BEDROOMS TWO BATHROOMS • 2 Bedrooms • 120 m²APT.2W-B2
    APARTMENT TWO BEDROOMS TWO BATHROOMSPhoto unavailable5 photos

    Suites Ixtapa Plaza

    APARTMENT TWO BEDROOMS TWO BATHROOMS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    120 m²
    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 0
    Bed setup
    King-size bed 150-183 width, Rollaways on demand, Single bed 80-130 width, 2 × Sofa bed
    Bedrooms
    2
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS TWO BATHROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2W-B2

    Room amenities

    • Dining Area
    • Kitchenette
    • Kitchen utensils, plates & cups
    • Kitchen
    • Fridge
    • Tea and coffee making facilities
    • Living room: 1
    • Individually adjustable air conditioning
    • Terrace
    • Internet access
    • TV
    • Shower
    • Bathroom: 2
    • Wi-fi
    • Fan
    • Cable TV
    • Smoke detector
    • Housekeeping
    • Hot tub

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIORQUADRUPLE • SUPERIORQUA.SU

    Photos are not available for this room type.

    Suites Ixtapa Plaza

    QUADRUPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Suites Ixtapa Plaza

6.8
Good
144 Reviews
Cleanliness
7.8 /10
Service
7.6 /10
Comfort
7.0 /10
Condition
6.8 /10
Location
9.4 /10
Neighborhood
8.2 /10
Amenities
6.2 /10
75 reviews shown
2/10
Poor
16 Feb 2026
Carlton
Staff support is lacking. The room description was not correct. I waited an hour to discuss that the room.had no mini fridge , coffee maker and microwave.
I had to insist that i booked a room.with these listed items.
Finally after showing the listing of the hotel 3 times to the manager he moved me to a superior room next to a Night Club.
He said it was closed and very quiet.
At 10pm i lived in hell until 4am

The next day i asked to move rooms and i needed a fridge. The manager refused.


The area is not clean. The Hotel only deserves 2 stars
Leisure Friends
6/10
Pleasant
23 Jul 2025
Bertha
Right next to a sports bar. Music until 4am. Barely got any sleep
Leisure Family
2/10
Poor
09 Mar 2025
Jonathan David
El hotel está arriba de la zona de bares, mi esposa no pudo dormir, los colchones son bastante viejos y la “televisión” es del tamaño de un monitor de computadora
8/10
Excellent
12 Sep 2024
Eduardo
it was noisy from the bars outside the hotel.
it was very clean.
great price
Leisure Partner
8/10
Excellent
17 Aug 2024
Ignacio
Really convenient and clean. Only caveat: On weekends some rooms face a night club and the music volume makes it impossible to sleep. Take noise cancellation headphones and problem solved.
Leisure Self
2/10
Poor
26 Jul 2023
Rommel
Don't have their own parking lot
Family_with_children
2/10
Poor
05 Jan 2023
pat
Good location

Cleaning service left the door to my room open after cleaning not unlocked wide open
Leisure Self
4/10
Poor
01 Aug 2022
brenda
Ugly
Leisure Self
2/10
Poor
01 Mar 2022
Lucia
Took about 30 min for someone to show up at front desk, ac wasn’t working.
Only plus was the location.
Business Partner
2/10
Poor
25 Dec 2020
Verified traveler
Terrible place, luckily I only need one night before I went to my fancy hotel . This place is filthy , 2 sets of stairs to get to it, no elevator. The downstairs is business . The second level next to the rooms is a karaoke bar with a 30 yard space between the rooms. The music is so loud until 2:00 am snd then the music stops but the crow is there until 3:00 am or do. Also next to it is two more dancing clubs with music so loud in each corner. The stuff is friendly but the place horrible, you get what you pay for
4/10
Poor
27 Jul 2019
Verified traveler
No cable, bad internet, bad location, not what the show on the pictures
Bad experience period !!!
Leisure Family
2/10
Poor
09 Jan 2019
Verified traveler
Well, the host Hose is always beautiful but the noise and the smell really turned us off.
Leisure Partner
10/10
Exceptional
19 Feb 2018
Dorothy H.

Loved this place and will go back for sure.

When we first got to Ixtapa we were welcomed and happy that Jose could speak perfect English. Rickie the bell boy was very sweet and the place was cleaned everyday by the sweet ladies who work so hard climbing those stairs daily. The location was top and the pool was fantastic. The only thing was Senior Frogs was loud. The stairs were a bit of a haul but other than that we would stay again.
4/10
Poor
18 Feb 2018
Verified traveler

We left

Room was small and located in a not good area. We left and paid extra to move.
8/10
Excellent
12 Jan 2018
mark

Nice hotel very friendly staff

Arrived early and they gave me a room that was better then the room i reserved.
2/10
Poor
25 Dec 2016
Angelina

This hotel is not for sleeping.

Not so good. The weather was always above 80 degrees F. The hotel has no ice. There was loud party music every night. We could not sleep.
Family
10/10
Exceptional
05 Mar 2016
Laurie

Basic but great

Nothing fancy about the hotel/rooms but very clean and functional. The locational was excellent as well as the staff.
8/10
Excellent
05 Apr 2015
Bruno

On Main Drag.

On main drag, next to many restaurants-marketplace. Clean, very safe. You have to go through large hotels in front to access the beach. Located on 2nd story, a real problem if you have to drag your luggage up the stairs- bellhop took care of that. Domino's pizza next door, great hamburger joint behind hotel . OK pool on top story. Here is the best part, two bars behind the hotel who played until three in the morning- if you are a light sleeper pass on this local. Inexpensive alternative compared to the high rise beach front hotels located across street.
Partner
8/10
Excellent
22 Feb 2015
Penny

pleasant stay!

Our daughter's family was staying across the street, but we could not get a reservation at the same hotel, so location was excellent. The room was very clean every day. We enjoyed being in the middle of restaurants and shopping area. The pool was also kept very clean. The hotel staff are very friendly and most accommodating.
Partner
6/10
Pleasant
25 Jan 2015
Richard

No major complaints

Stayed for one night. Manager demanded a paper printout of the hotels.com reservation. Good thing I had one. Wifi coverage was very spotty. Old fashioned hotel key is given on a cord that can be worn around the neck - clever. Room is very warm at first because air conditioner is a window unit that is off by default. But cools readily. Not too luxurious but quite serviceable hotel. No major complaints.
10/10
Exceptional
19 Dec 2014
Robb

Good location in central Ixtapa. Friendly owner

Good location in central Ixtapa. Friendly owner and staff
If you are wishing to be near it all i Central Ixtapa and need an inexpensive place to stay, this is it!
8/10
Excellent
05 Aug 2014
Verified traveler

Good but a bit expensive.

The location is very centric and close to everything. evertheless they share bulding with some businesses and it's quite loud. The pool is a plain joke. A bit expensive for what you get.
Partner
6/10
Pleasant
17 May 2026
Abigail
Salió una cucaracha en mi habitación fue lo único malo
8/10
Excellent
14 Apr 2026
Leandro
Bien ubicado en Ixtapa sin ser all-inclusive. El lugar para desayunar (con un costo extra) tiene buena cocina. La alberca está bien pero un poco precaria en general. La propiedad es antigua, con signos de la edad y el paso del tiempo, pero la limpieza está bien.
Business Self
8/10
Excellent
04 Mar 2026
Miguel O campo
Hotel limpio habitaciones comodas y ubicación aceptable
Partner
8/10
Excellent
03 Mar 2026
Marta
Si
8/10
Excellent
06 Jan 2026
Blanca Estela
El personal muy amable, el cambio de toallasfue cada 3 día
Leisure Family
10/10
Exceptional
04 Jan 2026
Jassiel
Si la habitación ecxelente y el personal tambien
Leisure Family_with_children
6/10
Pleasant
30 Dec 2025
Carlos
Dormí pésimo x los antros vecinos. La música se terminó a las 4:30 de la mañana
Partner
4/10
Poor
26 Dec 2025
daniel
El WiFi no funcionaba, me quejé y no pareció importarles, las dos noches no pude dormir porque a un lado hacen fiestas nocturnas a volumen muy alto.
Business Self
4/10
Poor
19 Aug 2025
Ana Isabel
El hotel está en una zona de bares por lo que en la noche es difícil poder dormir. Las áreas comunes del hotel están muy muy descuidadas, especialmente la alberca que está terrible y no hay ni donde sentarse. Las camas están muy viejas por lo que también urge cambiarlas.
Leisure Friends
6/10
Pleasant
06 Aug 2025
Roberto
Solicité agua caliente en la regadera y los tres días que estuve me dijeron que iban a esperar al sr de mantenimiento y nunca hubo agua caliente, la regadera del baño estaba sucia, y las instalaciones se ven viejas sin mantenimiento
Leisure Partner
10/10
Exceptional
23 Jul 2025
Aldo Armando
Excelente ubicación
Business_and_leisure
6/10
Pleasant
23 May 2025
Jose Manuel
Necesito factura por favor!!!
Que tengo que hacer????
8/10
Excellent
20 Apr 2025
Luis Felipe
Tiene buena tarifa respecto a la habitación, es necesario mayor limpieza e higiene, seguridad.
8/10
Excellent
19 Apr 2025
Selene
En general está bien el servicio, es limpio, aunque es un poco diferente a las fotos, en cuanto al espacio, y lo que no me gustó mucho fue que está afuera un antro que en fin de semana se escucha toda la noche su música.
Family_with_children
10/10
Exceptional
30 Mar 2025
scoth
Buen lugar por el precio
Business_and_leisure
8/10
Excellent
23 Mar 2025
DANIEL
Si buscas economía? Este es el lugar pero no pidas mucho
Leisure Friends
10/10
Exceptional
20 Feb 2025
Christian Felipe
Muy bonito super comodo y acogedor
Lo unico es que el aire estaba descompuesto y botaba agua pero son detalles que se solucionan facil
Su atencion 10/10 super atentos y serviciales .
La comida del hotel estaba 10/10 super recomendado.pronto volvere
Leisure Partner
10/10
Exceptional
03 Jan 2025
Edgar
Excelente,lo recomiendo
4/10
Poor
02 Jan 2025
Sergio Olivier

Mala experiencia

El hotel es viejo y austero la atención bien intencionada pero insuficiente hay mucho ruido de un bar cercano y la música se escucha toda la noche
Business
8/10
Excellent
02 Jan 2025
Max
Easy to arrive
Leisure Partner
10/10
Exceptional
23 Dec 2024
GLADYS
Excelente ubicación, habitación cómoda, cerca del mar, calidad relación precio, toallas limpias !!!
Friends_and_family Family
8/10
Excellent
21 Dec 2024
Yesenia
Excelente
10/10
Exceptional
01 Dec 2024
Enrique
Tienes todo cerca del lugar
Leisure Family
2/10
Poor
18 Aug 2024
Alejandro
Reserve, pagué y no me aceptaron
Business Friends
8/10
Excellent
10 Jul 2024
Sergio Rojas
Buen lugar, bastante bien ubicando en el corazón de Ixtapa
Leisure Partner
2/10
Poor
12 May 2024
Jorge Eduardo
No es lo que esperaba por el precio
Business Self
6/10
Pleasant
03 Mar 2024
JORGE ALBERTO

No fue lo que esperaba

El personal muy amable pero, no tiene estacionamiento propio, tienes que dejar tu auto aun costado en el estacionamiento de la plaza, tampoco te dicen que estas al lado de bares y si quieres descansar no es lo ideal. El ventilador del cuarto muy sucio, el baño tenía 2 focos de los cuales solo servía 1 y muy poquita luz.
Partner
6/10
Pleasant
28 Feb 2024
Florencio
esta rodeada de antros los cuales dejan de funcionar alas 5 de la manana,no cuenta con elevadores,y ay que subir 4 tramos de escaleras , para las personas con problemas para caminar no lo recomiendo,, y no tiene estacionamiento propio,tienes que buscar en los alrededores.
Leisure Friends
8/10
Excellent
11 Feb 2024
Verified traveler

Buen servicio, instalaciones regulares

Excelente servicio, los únicos detalles, el cuarto es muy pequeño, la tele también y no hay elevador ni siquiera para las maletas, son muchas escaleras, mucho ruido pero es por la ubicación que es excelente súper céntrico. Por el precio me parece más que justo.
Partner
4/10
Poor
08 Jan 2024
Víctor Hugo
No tiene alberca.
Solo un chapoteadero.
TV pequeña.
No funcionó el agua caliente.
Me tuvieron que cambiar de habitación.
Todo lo demás aceptable.
Falta limpieza
Leisure Partner
6/10
Pleasant
29 Nov 2023
Edgar
Las instalaciones son regulares, el colchón se hunde mucho y nos restringen la temperatura del aire condicionado a 22 grados.
Leisure Partner
6/10
Pleasant
14 Nov 2023
Edgar
Es un hotel antiguo, falta algo de mantenimiento.
Leisure Partner
10/10
Exceptional
04 Oct 2023
Mony
Súper buena atención, todo queda cerca, muy limpio y muy accesible
Family
4/10
Poor
22 Sep 2023
Israel
La ventaja de tener varios lugares para comer y divertirse alrededor es que si necesitas dormir desde temprano será imposible por la música tan fuerte de dichos lugares.
Business
10/10
Exceptional
22 Sep 2023
Omar
Lo único que falla es el extractor del baño. Todo lo demás cumplió con mis expectativas.
Business Self
4/10
Poor
20 Sep 2023
ALFREDO

FALTA DE EMPATIA PARA CON PERSONAS MAYORES

Fue frustrante que no tuviera servicio de elevador, ya que las personas que se hospedaron eran mayores de 80 años con gran dificultad para subir escaleras, sin que nos dieran una alternativa para solucionar el problema.
Friends_and_family Family
8/10
Excellent
27 Jul 2023
Ada Berenize
Bien ubicado
Business
6/10
Pleasant
27 Jul 2023
Claudia
qqqq
10/10
Exceptional
25 May 2023
LUIS FERNANDO
excelente ubicacion y atencion, todo muy cerca
10/10
Exceptional
21 May 2023
Luis Alfonso

Muy buena opcion

Esta muy bien ubicado, es agradable en general tiene restaurante
Friends_and_family Friends
10/10
Exceptional
15 May 2023
José Luis
Estuvo excelente, el hotel muy bonito.
Leisure Partner
10/10
Exceptional
13 Apr 2023
Diego Manuel
Esta bien ubicado para comer, visitar tiendas y tomar un colectivo para visitar las islas, aunque me gustaría que modifiquen los cerrojos de sus puertas (sentido personal-cerradura doble).
Leisure Partner
8/10
Excellent
05 Apr 2023
Juan Carlos

Estancia genial

El establecimiento está muy bien, el recepcionista súper amable y atento en todo momento, solo le falta un poco de limpieza a la alberca de ahí en fuera todo muy bien !!
Partner
8/10
Excellent
30 Jan 2023
Julio

Lugar sencillo, limpio y confortable

Me fue bien es un lugar modesto y sencillo pero muy limpio y agradable sólo recomendaría que pongan mas botellas de agua para beber por que estuve dos noches y solo me dieron una botellita de agua.
Self
10/10
Exceptional
13 Dec 2022
Ana
Todo estaba muy limpio y el servicio fue excelente.
Leisure Partner
2/10
Poor
19 Oct 2022
EDUARDO
Durante mi estancia me abriron la puerta en 3 ocasiones diferentes, no respetan la privacidad y entran como si no hubiera nadie
Leisure Partner
2/10
Poor
13 Oct 2022
Irving Raúl
Lugar limpio, más el personal de la noche se queda dormido no te abre la puerta, tuve que irme a pagar a otro hotel teniendo mi Hotel ya pagado según , no me quisieron hacer Reembolso poniendo trabas y trabas, aún así que demostré pago del otro hotel,No regreso no lo recomiendo, Exceso de ruido por la única noche que dormí, Me hicieron pasar un muy mal rato
Leisure Family
8/10
Excellent
22 May 2022
Emmanuel
El hotel está limpio y para pasar las noche está bien, el único problema que veo es que a lado está una zona de bares que tienen la música extremadamente alto hasta pasadas las 4 am
Leisure Self
6/10
Pleasant
02 Nov 2021
Alejandro
no me gusto la entrada que son escaleras y como íbamos con una persona que se le dificulta subir queriamos usar el elevador pero no servia.
Leisure Family_with_children
4/10
Poor
01 Nov 2021
Andres

Decepcionante

No es lo que se muestra en las fotos al reservar el estacionamiento es en la calle la alberca no funciona muy malo el hotel
Friends_and_family Family
2/10
Poor
27 Sep 2021
Fidel
Pésima no tienen estacionamiento los cuartos son diminutos el acceso para personas discapacidad es muy limitado en sí pésimo el servicio
Friends_and_family Family
2/10
Poor
23 Jun 2021
Verified traveler
No cambian las toallas todos los días el hotel no está como en las fotos dicen una cosa y es otra además nos cobran por otra cama y yo había puesto para 5 personas
Leisure Family
6/10
Pleasant
11 Jan 2021
CARLOS
El Hotel esta muy bien lo malo es que esta a un lado de un antro y no dejan poner musica hasta las 2 am de la madrugada
Business Self

Location & surroundings

Suites Ixtapa Plaza
Boulevard Paseo Ixtapa Manzana 1, Lote, Ixtapa, Mexico

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Suites Ixtapa Plaza

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