Name: Azul Ixtapa Grand Resort Spa and Convention Center
Address: Paseo Punta Ixtapa, Lote 2, Ixtapa, 40880, MX

10/10

Exceptional

02 May 2026

Allison

Had an amazing time!
Loved that it was pet friendly and they were so accommodating, food and restaurants were great!
Will be back

10/10

Exceptional

24 Mar 2026

Maria

This was our first stay at the resort and it was wonderful. We traveled as a family of 4, 2 adults and 2 kids (10 and 3). Our room was cleaned everyday, help desk was efficient and the staff was phenomenal. The buffet options, pool service and room service was top. Really great place to stay as a family. I was shocked at how pet friendly it is as well. We saw all kinds of dogs during our stay and we will actually be brining ours next time.

Family_with_children

8/10

Excellent

24 Mar 2026

Alex

Everything was great except the buffet food could have been better.

Family_with_children

10/10

Exceptional

24 Mar 2026

Christine

The room was excellent just as described over looking the ocean with a great balcony

Family

10/10

Exceptional

09 Mar 2026

Elaine

Our favorite resort to date and we are fairly seasoned travellers. Food was fantastic! Rooms are incredible. Staff are friendly and helpful though most don't speak great English. Tons of activities to do. Infinity pool was lovely. Use of restaurants and activities at neighboring pool was a great bonus! The only negative would be the lack of beach and fear of crocodiles in the water! But we would highly recommend this property to all and plan to be back!

8/10

Excellent

04 Mar 2026

Stacy

Pool was very enjoyable and yes we had an ocean vuew.

Partner

8/10

Excellent

24 Feb 2026

Alma Delia

Rooms where clean

10/10

Exceptional

24 Feb 2026

GORDON

The staff are the very best. Super clean. Great location and lots of eating options. We had amazing time.

10/10

Exceptional

23 Feb 2026

chad

The staff is great the food is not bad. My room was great with a beautiful view

10/10

Exceptional

18 Feb 2026

Jerardo

Great Hotel and location. Staff was great.

Partner

4/10

Poor

18 Feb 2026

Stephanie

Reception staff were the worst. The food quality very bad.

Partner

8/10

Excellent

12 Feb 2026

izak

No

10/10

Exceptional

08 Feb 2026

brenda

Very nice accommodations. Friendly staff. Bring a translator app if you do not speak Spanish. Currently they do not exchange US$ for pesos, pay with card for best exchange rate. They will set rate at 14pesos/$ when paying cash with us$. 3 great pools. We had 3 nights in upgraded restaurants with our package. Tips are appreciated. Buffet was just that- decent offer of like food. Hamburger/pizza/salad at lower pool cafe when open. Entertainment shows are at the azul property next door (10 min walk). 20 pesos shuttle to ixtapa (ends 7pm). Taxi available $. Ferry boat to ixtapa island in walking distance, as well as crocodile/bird sanctuary and Mexican markets (northwest). We’d stay again if they offer a similar package.

Leisure

10/10

Exceptional

07 Feb 2026

Brendan

Food was good, clean and quiet.

10/10

Exceptional

05 Feb 2026

oscar

nice resort,excellent

Leisure Friends

6/10

Pleasant

02 Feb 2026

Jasmine

They didn’t clean our room one

10/10

Exceptional

29 Jan 2026

Eric Richard

The room attendant was great.
All the bartenders and staff were excellent.

10/10

Exceptional

28 Jan 2026

Dawn R

All good.

6/10

Pleasant

27 Jan 2026

Karen

Clean, comfortable, and clearly well cared for. The resort grounds and rooms felt well kept throughout our stay.

The staff were very good and worked hard, but you’ll likely need a translator app for smoother communication. I’ve been to other resorts where English is more widely spoken, but honestly, we’re in Mexico—not California—so I don’t see that as a dealbreaker.

A few things we weren’t overly impressed with (and wish had been clearer up front):

**Currency exchange:** The front desk **will not exchange USD**—they’ll only exchange **Canadian dollars**.
* **Room service fees:** Room service costs **$150 pesos plus tip**, which surprised us since most all-inclusives we’ve visited don’t charge extra for it.
**Mini-fridge limitations:** The mini fridge is limited to **a maximum of two beers**. We asked for more beer and Coke and were told no—and that **Coke would be an extra charge**. **Canned soda/pop isn’t included** in the minibar.
**Dining reservations:For a **10 -night stay**, you can book **a maximum of four specialty restaurant reservations**. That’s fine, but it should be communicated in advance. If you don’t have a specialty booking, the main alternative is the buffet.
**Alcohol service hours:** **No alcohol before 11:00 a.m. You can get mimosas at breakfast and Bailey’s in coffee, but otherwise you’ll need to wait until 11.
Beach access: The biggest drawback is the beach. There’s a small beach area accessible by stairs, but it’s not a “walk straight out.

Leisure Partner

10/10

Exceptional

24 Jan 2026

Manlio Fabio

Excellent accommodations and great service. Very clean! Highly recommend Hotel Azul Ixtapa!

Leisure Friends

10/10

Exceptional

21 Dec 2025

FLOR

Amazing stay exceptional service it was just perfect !!! Mater suite chef kiss just perfect!!

Business_and_leisure Self

10/10

Exceptional

20 Dec 2025

Antonia

Very good

Leisure Partner

8/10

Excellent

15 Dec 2025

Medardo

Deberían permitir uso de bocinas en áreas comunes, a un volumen moderado... gracias.

Friends_and_family Family

10/10

Exceptional

13 Dec 2025

Andrea

We had a great stay, location was perfect and lot's of sports amenities. Every room has a fabulous ocean view. We will return.

Friends_and_family Friends

10/10

Exceptional

10 Dec 2025

Lisa G

This hotel was amazing...Every room has ocean view .Large rooms with beautiful balcony and jacuzzi tub..Very clean and staff is amazing..great food

6/10

Pleasant

04 Dec 2025

eileen

Food was not very good. Very officious. Even if specialty restaurants were empty, unless you had made a reservation in the reservation office in person between 3&5pm they would not allow you in.

Leisure Partner

10/10

Exceptional

29 Nov 2025

Kim

Thank you Grand Azul for the Exceptional Kindness and Fantastic Hospitality!💖🇲🇽💖
I can’t wait to return!
Kindest Regards
Kim Barlow

Business_and_leisure Family

6/10

Pleasant

27 Nov 2025

Javier

I did not like the way my check in precess was handled. My reservation was not in their data base. I had to wait about 30 to 40 minutes before it was resolved. However, a customer assistance which appears to be in charge, her customer skills and support was extremely poor.

Leisure Family_with_children

6/10

Pleasant

26 Nov 2025

Yolanda

First when we check in they told me I had 3 nights reserved I said oh oh no I have 4 and I had to show proof then what we didn’t like was that we had to walk every night to the other hotel to see the show and on weekends when the place on the beach is rented they close the way to get there. At least they should put a sign at the beginning so anybody can see it and save the walk. Also I didn’t like that there is only one restaurant

8/10

Excellent

09 Nov 2025

Jocelyn

The room was large and it was dog friendly.

Leisure Partner

10/10

Exceptional

07 Nov 2025

Juan

Good and nice place to stay and very good team
I love to stay in azul Grant Ixyapa

Business_and_leisure Family_with_children

8/10

Excellent

07 Nov 2025

Jocelyn

Rooms were cleaned but it does have a pet friendly smell at times in the room.The rooms have water and it’s warm. The staff was helpful they brought the luggage’s right away. You have to order water it does have a mini fridge.

Leisure Partner

4/10

Poor

26 Oct 2025

Ana

Overall disappointing. Location was also out of the way. You have to take a taxi everywhere although most taxis were friendly. I would highly recommend staying in \"Hotel 1\" area. Food options were limited to buffet area. You have to stand in a ridiculous line to reserve a table in one of the other restaurants. If you check out a towel, make sure you turn them back in or you will be charged a ridiculous fee of $25 us dollars. I left mine in the pool area and had to pay $50! Staff watched us leave them behind and none bothered to tell us to return them as a courtesy. They probably get a kickback. Easy way to take advantage of people and make money. Will not return!

10/10

Exceptional

29 Sep 2025

abraham

Very clean, food was very good, room service was very good also.

Staff was very helpful and friendly.

We will surely come back

10/10

Exceptional

22 Sep 2025

Dale

Grand Resort with options for everyone!!

Really impressive resort. We visited in mid sept which is the slow season and it was great. The resort has a lot for its guests to enjoy. Nice large rooms all with ocean views. There are three pools, two outside bars, inside bar and club. Most the time we had the entire adult pool to ourselves. You have access to the resort next door, it was nice to stop for a drink when walking on the beach. There is a cafeteria style restaurant and the food was really good. They changed it up everyday which was nice. Traditional local dishes, and lots of other options like salad bars, sandwich bars, breakfast bars and pastry bars. Great Cafe onsite with fresh ground drinks. One day they did a seafood \"feast\", lots of options and they were cooking whole seasoned fish. The resort also has three very nice, reservation only restaurants. The Asian restaurant was great. Fresh seafood and creative dishes to give guests lots of variety. The resort has a list of daily activities for guests to sign-up for. Employees that host the activities work hard to make them fun and enjoyable. We had Natalia on several adventures and she was great, full of energy and very positive. Be sure to sign-up for the bike ride, they take through an Eco park in the jungle on a great flat path. For a change, we walked down the beach and caught the water taxi to Ixtapa Island and had the back side of the island to ourselves all day. Great food and snorkeling while relaxing all day in lounge chairs. Definitely recommend!!

Friends_and_family Family

10/10

Exceptional

28 Aug 2025

Juan

Excellent property! Excellent view and staff was amazing! Shout out to Elena in food & beverage. We reported a miss understanding to her and immediately felt the love and willingness to rectify the situation! Would definitely go back! Also, the Spa was amazing!

Leisure Partner

10/10

Exceptional

24 Aug 2025

Juan

GUAUUU IS THE MOST BEAUTIFUL HOTEL IN IXTAPA THE FOOD IS VERY GOOD
AND THE TEAM ARE SO PROFESSIONAL
I RECOMMEND THIS BEAUTIFUL PLACE

Business_and_leisure Family

8/10

Excellent

04 Aug 2025

maria oralia

It's a nice resort. The food wasn't so great.

2/10

Poor

03 Aug 2025

Paola

Had to pay for things that we did not even use and the payment was a ridiculous amount for the said things that we had done. Tried to explain to a manager and they said there was nothing they could do. I will never be staying here again. The food also was not the quality I expected for all the money I paid

10/10

Exceptional

20 Jul 2025

Juan

Hospitality was amazing food was delicious also, amenities.

Leisure Partner

6/10

Pleasant

20 Jul 2025

Herminia

The ac never works within the common areas, it was super uncomfortable

Leisure Family

8/10

Excellent

12 Jul 2025

Eduardo

They need to have the shows inside the hotel instead of having them on the hotel nearby because it is a little inconvenience and hard some times because of the heat conditions

In general the staff is friendly and helpful except with some few people

Leisure Partner

8/10

Excellent

26 Jun 2025

Jesus

Beautiful

Leisure Partner

10/10

Exceptional

06 Jun 2025

Hristo Hrabrov

Fantastic hotel. Probably the best we've ever been at. Highly recommend.

Leisure Family_with_children

8/10

Excellent

07 Apr 2025

Mark

overall just what I expected and that was very good! This is the 4th time we spent time at the Azul Grand. We like having the upscale service and dining options that the Grand offers, while still having the access to pool, food, drinks, and beach of the regular Azul next door.

Leisure Family

6/10

Pleasant

04 Apr 2025

carey

Nice facility but lacks view dining/sitting areas

Room was lovely. Special dining was very good the reservation woman was unfriendly and unhelpful. We simply went to the restaurants, spoke with the Capitan and were seated. But the reservation office just said dining rooms were full but each night we went they were not at all full. Day dining was only at one buffet or the small snack area which we found very disappointing. No sit down restaurant was an option. Layout of public areas was poor because there were no ocean view areas for dining or tables and chairs for sitting outside near pools.

Partner

10/10

Exceptional

03 Apr 2025

Nicholas

Excellent 4 night stay at Azul Grand. Service in every department was prompt, friendly, and met all our needs. The views and sunsets are amazing. Beautiful pools and spa. Make sure you reserve speciality restaurants early in your stay to take advantage of the choices. Very close to Isla Ixtapa ferry and Playa Linda. Only notes I have is the hotel should consider adding more furniture to the large balconies and reduce the amount of bright (almost blinding) white light in some areas and restaurants. Overall highly recommend this hotel.

Leisure Partner

8/10

Excellent

03 Apr 2025

Jacqueline

Good value - had a great week. A couple of suggestions-provide “do not disturb” signs for the room (being woken up with a very insistent knock at the door is annoying) and make sure that clients know they have access to your sister hotel “Hotel Azul” (a nice feature).

Leisure Partner

8/10

Excellent

31 Mar 2025

Sean

Very good property however food quality was very poor

Leisure Friends

10/10

Exceptional

29 Mar 2025

Christie

Thank you! Beautiful stay. We felt that some of the staff could be a little more friendly.

Leisure Partner

8/10

Excellent

28 Mar 2025

Araceli

The bar staff was amazing!!! Wet bar ask for Abel

Leisure Family

10/10

Exceptional

26 Mar 2025

Jose

Great place to spend a weekend

Leisure Friends

10/10

Exceptional

24 Mar 2025

Gabriela

Staff members were very nice

Leisure Partner

10/10

Exceptional

23 Mar 2025

ARIANNE

👍

Leisure Partner

10/10

Exceptional

23 Mar 2025

tracy

This property is beautiful! 3 pools, sparkling clean! Food was the best I've had at an all inclusive resort! The activities were wonderful! Biking, kayaking, snorkeling, full gym with classes. I loved this resort!

Leisure Family

10/10

Exceptional

22 Mar 2025

Clint

The room had a very nice layout with a Jacuzzi tub in the center. The beaches were beautiful and clean and the infinity pool was fabulous. Our maid Vero was very pleasant and always made nice towel animals for our daughter. I would recommend this property to anyone and we may stay here again.

Leisure Family

10/10

Exceptional

21 Mar 2025

Douglas

Our family, consisting of my husband, our 17-year-old daughter, and myself, spent our spring break at the Grand Azul Resort from March 9th, and it was an unforgettable experience! Even though the resort was fully booked and busy, it never felt overcrowded or hectic. From the moment we arrived, we were treated like returning guests, with the staff going above and beyond to make us feel welcome. The resort itself was incredibly comfortable and offered plenty of activities for us to enjoy. The amenities were top-notch, from the beautiful pools to the delicious dining options. We were so content with everything the resort had to offer that we only left the Azul properties once to explore downtown Ixtapa and Zihua.

It’s rare to find a place that feels so relaxing yet full of life at the same time, and Grand Azul Resort provided the perfect balance. We would definitely recommend it to anyone looking for a relaxing, family-friendly destination with fantastic service.

Leisure Family

10/10

Exceptional

15 Mar 2025

Abelardo

Everything was very nice

Leisure Partner

8/10

Excellent

15 Mar 2025

Chris

The property is aging but was clean. It was an inconvenience that they did not exchange USD to peso, only CAD.
The buffet was standard and nothing special, but the specialty restaurants were excellent.
Pools were very nice.

Leisure Self

6/10

Pleasant

15 Mar 2025

Troy

Al a carte restaurants had poor food quality and limited restaurant selections. Resort itself is very well maintained. Too many children and noisy.

Leisure Partner

10/10

Exceptional

14 Mar 2025

Lance

From the moment we arrived we felt welcome! Gethsemane helped us with our luggage and after we checked in, he took us up and gave us a tour of our room, how to use the AC / Sauna / Jacuzzi Tub / other services. The mini bar was stocked with Tecate, water and sodas. Isabel maintained our room and left us little surprise towel critters on our bed and on the bathtub. She was super friendly and responsive. The view off our balcony was impressive and such a great way to relax, whether eating breakfast with room service or just drinking and relaxing in the evening. The Buffet was okay, but had a lot of options, I understand they have a large and varied palet to cater to. The 3 restaurants we tried as part of our week long stay, where amazing. Marion was our server and she was detailed and kept our drinks filled. We didn't do many of the activities on site, but enjoyed the pool and pool side bar service. Short walking distance on a really cool boardwalk over to the pier to go to Ixtapa island.

Leisure Partner

8/10

Excellent

11 Mar 2025

Lynn

This was my second time at AZUL. The buffet food is excellent. The a la carte could improve their menu. I would recommend this resort to families due to the selection of swimming pools. Adults, kids, and the general pool are all fantastic.

10/10

Exceptional

07 Mar 2025

Robert

Everyone was great! They were friendly and attentive. The facility was very nice and well kept up. The food was very good at all sources.

Leisure Family_with_children

10/10

Exceptional

06 Mar 2025

Chad

Food was fantastic. Beach at and around the resort. Two different hotels to go between.. great musical shows and pools.

Leisure Family_with_children

6/10

Pleasant

06 Mar 2025

BEVERLEY

The games room continually had kids there AFTER 9PM. The Aqua fit always started late or finished early. Never 30 minutes

Leisure Partner

10/10

Exceptional

05 Mar 2025

Juan

The need of currency exchange
Only reason I didn’t give an excellent on cleanliness
Is during our 7 night stay didn’t get a sheets change

6/10

Pleasant

03 Mar 2025

BEVERLEY

I disliked the kids in the game room after 9pm. I did not like that there often was no lifeguard in the adult pool to get rid of the kids in the all adult pol

Leisure Partner

10/10

Exceptional

02 Mar 2025

frank

all

8/10

Excellent

27 Feb 2025

Jaime Micha

Not an adult resort as mentioned, lots of kids, lots of noise in rooms, hallways and everywhere

Leisure Self

10/10

Exceptional

26 Feb 2025

Liliana

Loved everything

Leisure Partner

2/10

Poor

25 Feb 2025

Carlo

I will never visit that place. Was charged extra for waiting at lobby for my flight

8/10

Excellent

24 Feb 2025

Jessica

I think this property is lovely. The staff are super attentive and friendly, the food was excellent, the views from the room are unmatched, and it felt so safe. I would have given it 5 stars, except they didnt have a lot of different show options, the pools closed really early and there wasnt a lot to do in the evening. The hotel is pretty far from town so if want to do anything at night you have to leave the hotel. Otherwise it was amazing!

Leisure Partner

10/10

Exceptional

24 Feb 2025

Jacqueline Lynn

Excellent place!! Clean, friendly, great food-everything you need for a fantastic holiday! Would definitely go back!

Leisure

8/10

Excellent

23 Feb 2025

Cindy Lou

The staff was wonderful. Rooms were very nice. Quite far from anything. Need to take bus or taxi. Beach was not walkable. Very rocky. Two kinds of beer. A light (takate) and a dark beer(not sure name) no smoking anywhere on grounds or beach. Need to walk to street out front of hotel on street. Not much of a nightlife as only one lobby bar after 4pm. Pool bar closes at 6pm. One musical show at night at sister resort at 8:30pm. Dogs are welcome. Always keep your pool towel receipts each day. Tried to charge us 50 Us$'s at checkout. But i had all receipts. Food is very good and specialty restaurants very good. Really liked shrimp kabobs at bbq/steakhouse but they don't tell you they have them. Just ask! Great stay but very very hot and humid and far from everything.

Leisure Partner

10/10

Exceptional

20 Feb 2025

Shannon Rose

Beautiful property, great food, excellent service

Leisure Friends

8/10

Excellent

17 Feb 2025

Kathleen

The property was beautiful. Service wasn’t the best. Never stocked the refrigerator unless you asked. Had to ask for towels. Plus we got things stolen at the pool area. That was very disappointing

Leisure Friends

8/10

Excellent

17 Feb 2025

MITRA

Beautiful property and great food. Problems:
1) No shuttle service to other property where the entertainment is at night.
2) Pool is very cold.
3) No entertainment at night so it got pretty boring.

Leisure Partner

10/10

Exceptional

17 Feb 2025

Sally

I didn’t like the few choices for dinner at night.
The refrigerator was not stocked like advertised.
The property was beautiful.

Leisure Friends

10/10

Exceptional

14 Feb 2025

Jose Eduardo Vazquez

Excellent location, amazing view!
Staff is very friendly.
The only issue is that you can’t book the restaurants that you want, because there is a limit of them. We went for 7 nights and only allowed 3 restaurants, the other days had to be in the buffet. (Disappointed).

Leisure Partner

10/10

Exceptional

14 Feb 2025

Brandon

5 stars

Leisure Partner

6/10

Pleasant

13 Feb 2025

Kevin

Service was poor

Leisure Partner

2/10

Poor

12 Feb 2025

SANG CHUL

This is all inclusive hotel, but it is difficult to make a reservation at the restaurant, and the buffet food in particular is the worst.

Leisure Partner

8/10

Excellent

11 Feb 2025

Edgar

The staff was truly amazing

Leisure

6/10

Pleasant

09 Feb 2025

Barbara

We did find a couple cockroaches in the room, which was disheartening

Leisure Family

8/10

Excellent

08 Feb 2025

GORDON

property 10 out 10
food 7.5 out of 10
staff 10 out of 10

Leisure Partner

8/10

Excellent

06 Feb 2025

Jon

Clean and well appointed hotel with a very friendly staff. Lot's of great options on the buffets. The specialty restaurants left a bit to be desired. Their availability was limited and the staff seemed rather stretched to handle the the customers they had. While it was nice to have an occasional \"sit-down\" meal, the food quality was actually below what we found at the buffet. The only other issue we had was our in-room refrigerator did not work and was not repaired or replaced during our stay.

Leisure Family

10/10

Exceptional

05 Feb 2025

Ronald George

The scenery is beautiful. Very relaxed atmosphere.

Leisure Family

10/10

Exceptional

31 Jan 2025

Brigid

It advertises kayaking and sailing but neither was available. Resorts on either side had both.

Leisure Family

10/10

Exceptional

31 Jan 2025

Michael

Wonderful resort. Amazing views of the ocean in every room.

Partner

6/10

Pleasant

31 Jan 2025

Marcia

Did not like all the stairs and the beach was too small. Food was kind of blah.

Leisure Friends

8/10

Excellent

30 Jan 2025

Kim

t was our first time in Zihua/Ixtapa and we had a lovely time at this resort. If you're looking to be in the thick of either town, this resort is a ways from both but accessible by taxi. It is perfectly situated to enjoy Isla Ixtapa, Playa Linda, etc. When I booked, I saw that this was rated a 5-star hotel, I'd say it's solidly a 4-star hotel after our visit.

The good:
* amazing view from our room - we were on the 23rd floor right below the penthouse suites and the views were amazing. miss the gorgeous view and people watching. Initially, we were on a lower floor but I just asked if there was anything higher available - just ask nicely!
* the food - generally solid food at the specialty restaurants - italian, bambu asian fusion, the steakhouse BBQ, the oysteria and I thought the buffet options (especially lunch) were solid
* the service was generally great - we both speak a bit of Spanish and were able to converse with the team and they really appreciated the gesture and that maybe improved our services. special shout out to: Vale, Tatiana, Yair, Tono, Alejandro, Alberto, Cinthia and Beatriz

The not so good:
* limit to specialty restaurant reservations - this wasn't clear to us at check-in but even staying for 7 days, we were limited to only 3 official reservations during our stay. * limited restaurant availability - la cevicheria is only open certain days, this should be clearer
chair reserving - this was insane to see.
all that said, we had fun and would come back!

Leisure Partner

10/10

Exceptional

27 Jan 2025

Sydney

Nice place. Mostly Spanish speaking.

Leisure Family

8/10

Excellent

27 Jan 2025

Georgia

They were working on the floor above us, our room smelled like varnish. Not much of a beach out front of the property, not a lot of activities at the property.

Leisure Partner

8/10

Excellent

23 Jan 2025

Jeffrey Joseph

Did not like that no shops or dining were near hotel. Great service in the morning from Adi the server. We were not informed of 2 outside social events ( bbq dinner and seafood luncheon ) that were held. We were not allowed into sea food luncheon even though it was towards the end and plenty of food was available

Leisure Family

8/10

Excellent

20 Jan 2025

Luann Marie

The property and staff are amazing. The buffet food was very good. I've been to other properties in Ixtapa and the food was by far superior compared to the others. The only downside and reason for a 4 star verses a 5 star is that the beach is small. We normally like to do a morning beach walk. This is not possible at this location. They do have a board walk along the ocean which is nice and you can walk the street side as there is a nice wide sidewalk. But beach walking is not possible. If beach walking is not top of your list, then do not hesitate to stay here. You will not regret it. We plan to be back. I just miss my beach walking.

10/10

Exceptional

19 Jan 2025

Cathy A

The Azul Grand is absolutely stunning, every room has and ocean view, the hotel is very minimalistic but not negatively, every aspect is meant to draw your attention to the outside and surrounding! The staff was friendly, kind and accommodating! Food on the other had was fair, the restaurants were hard to book and honestly the food was mediocre to say the least! The all inclusive food buffet was ok, lots of amazing fresh fruits which was nice, but the variety was only ok! The is a gorgeous board walk from the Azul Grand to the Azul, the oyster bar restaurant at the Azul was totally a 5 Star experience! I could have eaten there 5 nights in a row! The lack of drink variety was also poor! Very minimal in options but we made due! The pools were beautiful, I wish the gorgeous infinity pool was adults only so we could enjoy the view with out the kids screaming! The “adult” pool had no view but no kids screaming made it ok! Overall it was good!

Leisure Partner

10/10

Exceptional

13 Jan 2025

James Martin

We loved our stay at the Azul Ixtapa Grande! It was so quiet when we were in our room and the view from our room was incredible. The fine dining restaurants were great and there was good food at the general buffet. The staff...everyone and everywhere....were excellent, so attentive and ready to serve! Make sure you tip frequently because they deserve it!

Leisure Family

10/10

Exceptional

13 Jan 2025

Ryan

What a great place to stay! Great food, amazing service and a beautiful view! The pools are the nicest I’ve seen. And I’ve been to 20 resorts.

Leisure Family

2/10

Poor

13 Jan 2025

Julio

Hace muchos años un gran hotel, hoy en día perdió todo su valor, no hay variedad de cena ni comidas, sin sabor, las sábanas con cucarachitas, tembló de 6.5 de magnitud y no sonó la alarma sísmica, una vergüenza

Business_and_leisure Partner

10/10

Exceptional

11 Jan 2025

Leibl

Very nice facilities and there are many food options. Clean and good service.
The only negative is that there were supposed to be sealing boats and kayaks and snorkeling available, but the hotel cancelled them due to dangerous marine wildlife, although other hotels in the area didn't have restrictions.