Italianway Caretto

10/10

Exceptional

27 Jul 2026

Kirsten

excellent price for money, central Milan , super pretty courtyard that leads to door and ensures silent nights in town , would defo return and recommend

10/10

Exceptional

23 Jul 2026

Jason

Such a spacious 3 bedroom apartment for our family of 6. The AC had us looking for blankets even during the hot July temperatures. The hosts were amazing and so accommodating.

2/10

Poor

22 Jul 2026

Rajesh

Prior to our check-in date, the host was responsive and communicated effectively. However, on the day of check-in, it became very difficult to reach the host. The website and check-in instructions stated that someone would be available to assist us during a limited check-in window. We arrived at the property at a reasonable time, around 2:00 PM, but were unable to locate anyone on site.
Although the host eventually provided an access code for the apartment, we immediately noticed a very strong odor upon entering. Additionally, the air conditioning was not working. We made several attempts to contact the host and requested in-person received no effective support.
As we were traveling with children during hot weather, this situation was especially challenging. We waited approximately two hours for the issues to be resolved, but since no solution was provided, we were forced to find alternative accommodations.
Another concern was that the photos on the website did not accurately represent the property and its surroundings. The pictures appear to have been taken from very close angles and did not show the actual environment around the property. There were a significant number of trees, plants, and vines surrounding the area, which resulted in our child receiving numerous mosquito bites that became a health concern.
In addition, the property's overall condition was not as clean or hygienic as the listing suggested, making it unsuitable for families with young chil

Family_with_children

8/10

Excellent

14 Jul 2026

David

The property is very nice overall. Check in was difficult because it required Internet to upload passport and pictures. Kitchen is very small.

Family_with_children

8/10

Excellent

05 May 2026

Yulia

The location was excellent — very close to the train station and with grocery shops nearby. The accommodation had everything needed for a comfortable stay.
The only issue was that on the last day before the departure internet went down. When I contacted the property, the problem was not resolved until the next day when I left.

8/10

Excellent

12 Apr 2026

Jeff

I was unable to get a WiFi connection in my apartment which made it impossible to communicate with the host.

4/10

Poor

06 Apr 2026

Young

When we checked in, we found that the couches were badly stained and smelled terrible. The hot water ran out after only 2 showers and we had 4 people in the party. The WIFi had no internet connection. Our emails to management were acknowledged but could not resolve the internet issue. It’s a nice space but these issues were very problematic.

10/10

Exceptional

04 Apr 2026

Jennifer

Lovely apartment...a hidden gem inside a lovely courtyard. Spacious and clean and well laid out. Beautiful balcony and large windows.
Was equipped with the basics for a short stay and nice clean bedding and towels.
Thank you, we have already recommended a friend!

Family

8/10

Excellent

25 Mar 2026

Sadki

Great size and location, not super comfy though (the bed,etc) but still recommend, good deal for size and location. The host was fantastic

2/10

Poor

03 Oct 2025

Lucia

I waited to post this review because the staff promised a refund for our stay, which never happened.

There is no front desk. The hours of operation are

8/10

Excellent

30 Aug 2025

Abdul

Pretty good

Clean rooms but lights did not work, had to rely on lamps - was sufficient though. Entry code location given was wrong but once found was fine. A/C worked great in all rooms.

Friends_and_family Family

10/10

Exceptional

08 Aug 2025

Matthew

Very quiet area. We felt very safe. We even returned several times late at night. Only 2 blocks from the train station. One block from a trolley stop. There is an area in the basement with a washer and dryer. We saved hundreds of dollars by shopping at the nearby ALDI and making breakfast and dinner in the apartment.

Partner

10/10

Exceptional

30 Jun 2025

R T

Great location

If you are coming to Milan by train, I can't imagine a better location to stay. Less than a 10 minute direct walk from the central station, less than a 5 minute walk to the metro. On the metro it is only a few stops to the Duomo and shopping mall. The appartment feels clean, modern and safe.

Friends_and_family Family

6/10

Pleasant

12 Jun 2025

Jordan

Great place, but check in procedure needs work

The apartment is very nice, spacious, modern, and clean. Has all the kitchen accessories you need. Great location, close to the train station, metro, shops and restaurants. However the check in procedure was the worst I’ve experienced. We uploaded the passport info but the approval email didn’t work, and we arrived an hour into the check-in window with no access code or email. We sat on the sidewalk for 90 minutes with two hungry kids, trying to contact the manager with the help from hotels.com support. It says there’s a reception but it is virtual, and they must’ve been on lunch break. I tried to get a refund but we finally reached them where they sent us the city tax payment email and then the access code. Unacceptable, but the place was nice.

Friends_and_family Family

8/10

Excellent

30 May 2025

Kevin

Great location. Close to trains station! Clean and safe.
Difficult check in process!

Leisure Partner

6/10

Pleasant

29 May 2025

Diane

Overall this is fine. Please be sure apartment is stocked with all necessities.

10/10

Exceptional

10 May 2025

Andy

Spacious apartment, 10 mins walk from Milan central station and 30 mins walk from duomo. There are shops and restaurants nearby.

Leisure Family

2/10

Poor

06 May 2025

curtis

After signing and paying for the non refundable room. I was present with a 3 page legal document listing responsibility of every conceivable outcome. I refused to sign losing payment for the room. The legal demands should be presented before taking payment. I stayed at Fast Hotel at Linate. It was excellent in every way.
One had to walk through construction to get to the door. I could only find the door by asking a construction worker. I have travelled the world and have never written a critical review. This should be removed from your list.

4/10

Poor

04 Apr 2025

Joseph

The apartment door didn’t open with the pass code, so i had to wait for like 15 minutes until they replied my email with terrible instructions to grab the door of the apartment towards me while entering the pass code
Moreover the Tv remote battery was ran out and the AC remote battery too
The worst thing is that there only 2 tiny pieces of shower shampoo that won’t be enough for a baby shower
The WIFI is very very weak and slow
The final thing , the main door of the building is too short and i got my head hit
I would never have this accommodation again

Self

10/10

Exceptional

18 Feb 2025

Jeffrey

Good place for short stay in Milan

Great location-handy to Milan central station, good restaurants around (we used the Chinese). Handy to metro and trams.
Weather was freezing outside but unit was warm and comfortable.
Interaction with company all by email. Not something I’m used to or comfortable with, but it worked perfectly.

Partner

8/10

Excellent

18 Dec 2024

Fiza

Had a good stay! Everything was clean. However, the door to the apartment was a bit challenging, it would get stuck often and was difficult to open at times. The biggest advantage was the proximity to the central train station. So it was easier to go on day trips from Milan! Overall, it was a pleasant stay, would recommend!

Leisure Family

6/10

Pleasant

18 Dec 2024

Elizabeth

If all you need is a small bathroom, kitchen, and bed, this place has what you need. It’s centered at Milan central station so you can walk everywhere or take the train to unwalkable destinations. The water heater tank is very small - please note. Also, driving in Milan is comparable to driving in DC or NY so I would recommend taking the train when possible

Business_and_leisure Partner

10/10

Exceptional

24 Nov 2024

Kelvin

Great stay

Leisure Partner

10/10

Exceptional

01 Nov 2024

Shelly

Easy to get to from train station.

Leisure

10/10

Exceptional

11 Sep 2024

Verified traveler

Great place for someone looking for the convenient location. The kitchenette is great if you want to do a meal there, and the bathroom and bedroom are full of everything you might need. Great for people looking for a touch down space in Milan. Would recommend!!

Partner

6/10

Pleasant

11 Sep 2024

Andre

The property is managed by a company and it shows. A few things needed repairs... like the shower pipes sprayed... a lamp's electrical cord was damaged, the toilet bidet was inoperative and the bed was made up of two ½ queen beds with uneven mattresses. They would move apart as you slept - one side firmer than the other. On the surface the place looked great.

Leisure Self

10/10

Exceptional

07 Sep 2024

Emerald Gemme

Needs to change grout and needs shelf for the toiletries inside the shower , invest on coffee machine appliances getting old other than that everything is good

Leisure Partner

10/10

Exceptional

03 Sep 2024

Audrey

Our most enjoyable stay in Italy! Within 5 minutes’ walk from Milano Centrale Stazione and Mercato Centrale, it was extremely convenient for visiting Milan. Furniture and decor are classy and geared towards opera aficionados. We plan to return during opera session. Great amenities!

Leisure Family

8/10

Excellent

30 Aug 2024

Artur

Great find and stay.

Leisure Family

10/10

Exceptional

12 Aug 2024

Lloyd

Very cool spot, convenient to the train station. Spotless, quiet, cool layout

Leisure

10/10

Exceptional

12 Aug 2024

John

Perfect place for my family in Milan

At first it was a little tricky getting in but after calling and speaking to the operator, I was in the wrong place. From that point on, it was a piece of cake and everything was great. I would be happy to stay here again if I am ever in Milan.

Friends_and_family Family

6/10

Pleasant

11 Aug 2024

Cecilia

It's close to the transit

Leisure Friends

10/10

Exceptional

24 Jul 2024

Gautam

Great location and well kept property.

Leisure Family

10/10

Exceptional

13 Jul 2024

Jwala

Very close to metro. Beautiful apartment. Very safe. Walkable to all tours meeting points.

Leisure Family_with_children

10/10

Exceptional

27 Jun 2024

Verified traveler

Very nice

Very good clean Apartment, easy check in and good communication with host!

Friends_and_family Friends

10/10

Exceptional

19 Jun 2024

maria

Amazing location, walked everywhere

Leisure Friends

10/10

Exceptional

14 Apr 2024

Cherine

Highly recommended!

We booked the two bedroom apartment and very happy with our stay. Rooms are clean and comfortable. Glasses and kitchen utensils are provided. Location is very convenient, with eateries around and about 7 mins walk to the metro and train station. The staff are very responsive on email and provided the support that we need. Very professional.

Friends_and_family Friends

10/10

Exceptional

25 Mar 2024

Katarzyna

The property was located short walk from Metro station. Everything was modern and clean.
I would highly recommend staying there when visiting Milan.

Leisure Self

8/10

Excellent

24 May 2023

Suely

Very close to the Train Station

The place is very well located. It is a walking distance from Stazione Centrale.
Our problem was to find and to call the office \"Italianway\" and to do the check in.
After we did the check in, everything went well.

Partner

10/10

Exceptional

28 Mar 2019

marina

Very Pleasant Place to Stay

Our decision to stay here was done on very short notice. We were extremely pleased with our decision. Very nice place with great amenities, especially the well equipped kitchen that enabled Us to not have to eat out all the time. It is also conveniently located close to the train station.

Partner

2/10

Poor

15 Feb 2019

Verified traveler

To start the reception to pick up our 'key' was very difficult to find and took us around 30mins.
We had a very tight schedule so time was important to achieve what we needed to do for the day.
When we walked to the main gates it was unclear how to get in and further wasted our time until we found a very small door as the entrance.
The courtyard looked like a nice little get away as we headed to our apartment.
Now dispite paying an addition charge as a cleaning fee the entire apartment was dirty. The sheets had not even been changed or bed made from previous person. I rang the reception and they offered me my cleaning fee back and said the cleaner was on her way. This was great news, however 40mins later and still no sign of a cleaner.
Now we are close to missing a meeting so i ring Expedia who were excellent with dealing with the situation and the cleaner soon arrived.
I am very glad that i booked with expedia but would not return to Italianways !

Business_and_leisure Partner

10/10

Exceptional

23 Jul 2026

Birgitte

A very nice apartment close to the central station and lots of restaurants and cafes. Clean, great AC and Nice to have 2 bathrooms. The digital check in was a bit unfamiliar, with mandatory photos of all guests with/and passports. Therefore I recommend not to wait until the same day to do this. Once done, however, the communication and service was easy and we felt safe and well taken care of. Would recommend and use again!

10/10

Exceptional

13 Jul 2026

Tero

Oikein hyvä, siisti huoneisto. Ilmastointi toimi. Kauppa oli lähellä. Samoin kuin rautatieasema. Paikan löytäminen tuotti hieman hankaluuksia kun piti osata mennä ravintolan sisäpihan läpi. Mutta suosittelen!

8/10

Excellent

20 Jun 2026

Yu-Min

The instructions for check in is not clearly.
The room is located in apartment with several doors. I would recommend give more clear instructions in every check in message

8/10

Excellent

17 May 2026

Antonietta

Letto scomodissimo!!

8/10

Excellent

17 May 2026

thi

Grand appartement très fonctionnel très bien situé.

Self

2/10

Poor

14 May 2026

Shi

房间卫生差👎、网络差👎、位置不好找，希望大家还是去住酒店比较划算。

8/10

Excellent

29 Apr 2026

Enrico

Appartamento molto pulito, luminoso e ampio. Le porte e i portoni si aprono con dei codici che vengono forniti in fase di check-in online, molto pratico.

Business

10/10

Exceptional

17 Nov 2025

Selim

Oda yeterince temiz değildi. Işıklandırma oldukça az. Ancak konumu güzel, binası ve olanakları güzel.

Friends_and_family Family

10/10

Exceptional

01 Nov 2025

Emma

Lägenhet med bra läge nära centralen och gångavstånd till metro. Men lite längre promenad kunde vi nå de flesta sevärdheterna. Nära matbutiker och restauranger. Bekväma sängar och kök där vi kunde förbereda enklare måltider. Kontakten med Italianway fungerade exemplariskt. Vi fick snabbt svar på frågor och önskemål före och under vistelsen. Vi är mycket nöjda!!

Friends_and_family Family