City Hotel Amsterdam

Netherlands , Amsterdam and vicinity
AMSTERDAM, Prins Hendrikkade, 130
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100 reviews shown

6/10

Pleasant

04 Jun 2026

Anne

L’hôtel est bien situé. Le petit-déjeuner était très bien. La literie était propre. La salle de bain était propre. La chambre par contre n’était pas propre, il y avait des coulisses à différents endroits. Il y avait souvent une odeur d’égouts dans la salle de bain.
La chambre est minuscule et le rangement complètement inexistant; il n’y a aucun endroit dans la salle de bain pour mettre ses articles de toilette. Il y avait 3 supports dans un petit garde-robe et aucune tablette.
Les deux fauteuils des photos du site n’y sont pas. Il y avait deux chaises abîmées.
Il n’y a pas de frigo, ni de climatisation. Un gros ventilateur très bruyant brasse l’air.
Les marches des escaliers sont très étroites ce qui est pénible avec une valise.
Le prix est vraiment excessif pour la chambre.

Friends

6/10

Pleasant

01 Jun 2026

Donald Ross

The hotel was situated in a good spot. We had chosen a lower room as we thought it would be cooler given the hot forecast, which it was, unfortunately it was below the dining room which they cleaned at night and move tables and made lots of noise, making it hard to sleep. Once I mention this to the desk staff it got moderately better. The lower rooms are not air-conditioned, but stayed cool given the hot weather.

The property had a great breakfast, with food replenished regularly.

The property was old but fairly well maintained. No other amenities other than breakfast

The room was moderately clean, under the beds and in corners of the room were neglected.

The TV did not work, but we were only in the room late and out early.

We spent 4 nights at this location.

Friends

10/10

Exceptional

31 May 2026

Melanie

Great location and super helpful staff. Even had bike rentals for us.

Family_with_children

10/10

Exceptional

31 May 2026

Elsa

Hotel is approx 10 mins walk from the train station. It’s not a cheap hotel however, and I think I expected a little more. But, I’ve rated it excellent because the room (we had a ‘ground floor’ room at the rear) was large with a good bathroom and plenty of space. The negative is that outside the window was just a blank bit of space with peeling paint. Not attractive really. But staff were great and helpful. Breakfast was great with lots of choice regardless of what other reviews say. Towels were changed daily.

Partner

10/10

Exceptional

27 May 2026

overall a good stay. Nice staff, clean room. Staff upgraded my room since large is available.

10/10

Exceptional

21 May 2026

Janet

The location was excellent!! Walking distance to Amsterdam Central train station and cruise ship dock! Clean room, comfy bed and good breakfast! Staff were friendly, informative, and helpful 😊.

Partner

10/10

Exceptional

03 May 2026

Myloan

Good location, affordable price, nice staffs

Friends_and_family Family

10/10

Exceptional

02 May 2026

Sarah

Yes

Partner

10/10

Exceptional

01 May 2026

Robert

We found the staff at reception were very friendly, a quiet room and comfy bed. The breakfast was very good everyday, plenty of choice.

We also liked that the hotel was traditional and it's location opposite the Waalseiland water. And also only 15 minutes walk from the Central Railway station meant it was well located for everything.

Pleased we could also store our luggage prior to checking in as well as after checking out of the hotel on the last day.

Partner

10/10

Exceptional

27 Apr 2026

Reinhold

The room wasn’t exactly fancy but very clean , spacious enough and had everything needed for a comfortable stay, including electric tea kettle, tea and coffee packs, blow dryer, tv, air conditioner and even cute slippers.
The included breakfast was excellent, beyond any expectations. Few mornings we had to leave earlier, before the breakfast starts and they offered us “breakfast to go” packed for the time we needed it
There was no restaurant in the hotel, just a bar with the variety of snacks and drinks.
Staff was very friendly and helpful.

10/10

Exceptional

24 Apr 2026

John

Yes , breakfast was great

10/10

Exceptional

20 Apr 2026

Cindy A.

This hotel is in a perfect location if you are doing a bike/barge tour which departs from Oosterdok. It is less than a half mile walk to central station from where you can go just about anywhere in the Netherlands, and is close to many restaurants, Oosterdok, and NEMO. Breakfast was excellent - many hot and cold selections. Rooms are small but clean and completely adequate.

Family_with_children

8/10

Excellent

13 Apr 2026

Richard

Good breakfast. Great staff. beds was too soft not comfortable. Toilet didn’t flush well. Location was good.

8/10

Excellent

21 Mar 2026

Simon

Hotel is in a perfect location for exploring Amsterdam.

Room is cosy but we were out and about the whole time so it suited us.

Standard continental breakfast is offered, includes everything you could need.

Our departing flight was late in the day and the hotel were happy to store our bags while we explored.

Partner

8/10

Excellent

14 Feb 2026

Benjamin

Good room, good bath, good brrakfast, friendly staff

Leisure Partner

10/10

Exceptional

12 Feb 2026

David

Location of hotel was ideal. All services provided were excellent.

Friends_and_family Family

8/10

Excellent

25 Dec 2025

andrew

Room is smaller than pictured

Leisure Family

10/10

Exceptional

22 Dec 2025

Malcolm

Nice welcome from friendly staff. Nice room overlooking canals and nemo museum. Comfy room with decent amenities including tea/coffee facilities. Good shower and bathroom.
Breafast very nice and plenty of choibce.
Perfect location for station and walking round city. Walkkng distance from most main attractions.

8/10

Excellent

23 Nov 2025

Kofoworola

The room was quite good with basic amenities. The Staff were wonderful.

8/10

Excellent

30 Oct 2025

Harold

They always make sure to clean your room every day, breakfast options were fresh and good and staff are very friendly

Leisure Self

10/10

Exceptional

29 Oct 2025

Rebecca

Was a lovely stay. No he

10/10

Exceptional

28 Oct 2025

Dennise

Desayuno

Leisure Partner

8/10

Excellent

06 Oct 2025

Imrana

We don't eat meat. Beeakfast was nice loads of bread options crossaints etc

Partner

10/10

Exceptional

23 Sep 2025

Patricia

I picked this hotel because of its proximity to Central Station, and to the area where tour guides and buses meet to pick up travellers. Since I like to walk, I found the distance to places like the Rijksmuseum and the Anne Frank House very doable. Front desk personnel was very helpful and attentive, especially Ario. Breakfast was plentiful, and the coffee machine offered several choices. My only worry about the room was the shower. It is a huge bathtub with only half a glass door, which means bathroom floor gets wet, creating the potential for a bad fall. One needs to be very cautious stepping out.

Leisure Self

10/10

Exceptional

20 Sep 2025

Rory

Staff were very helpful. Lift was not working when we arrived and it was a long and narrow walk to the third floor. But it was soon operable.

10/10

Exceptional

10 Sep 2025

Rory

The property is very convenient for access to public transport, canal boats, many museums and cafes and restaurants.

8/10

Excellent

07 Sep 2025

Paul

Excellent location, view from breakfast room across harbour is great. Friendly and efficient staff. Very good selection for breakfast. Parts of decor could do with a bit of tlc, otherwise would definitely stay there again if visiting Amsterdam.

Partner

8/10

Excellent

05 Sep 2025

HARPREET

Big room size, excellent breakfast choices, very close to central station, easily walkable to main attraction, staff vey helful and friendly.

Leisure

10/10

Exceptional

25 Aug 2025

Christopher

Very helpful staff, especially thise on reception.

10/10

Exceptional

15 Aug 2025

Sheila

Would have been useful to have the address on the receipt, not just the hotel name.

Business_and_leisure Partner

8/10

Excellent

02 Aug 2025

Michael

Great staff!

Leisure Partner

8/10

Excellent

06 Jul 2025

Malcolm

City Hotel is super convenient to Amsterdam Centraal and the city’s main tourist areas. Big plus: outstanding free breakfast, which in an area where restaurants are not cheap, puts you ahead on the day. Food is fresh, tasty, and nutritious.

Leisure Partner

10/10

Exceptional

30 Jun 2025

Chloe Louise

Great location and staff lovely

4/10

Poor

03 Jun 2025

Doug

The hotel needs work. Rooms are small and tired. The staff is excellent. Breakfast had a good selection. Very walkable to old town.

Leisure Partner

8/10

Excellent

23 May 2025

Kevin

Staff was very helpful

Leisure Partner

4/10

Poor

22 May 2025

Clinton

Relatively close to central train station. Too many steps, too small of a room with no view. No air conditioning, just a fan and opening a window. Overpriced for so May issues.

Partner

8/10

Excellent

14 May 2025

Shijie

酒店的前台服务很热心，位置很好，便于到市中心的各个景点去。特别好的酒店，值得选择。

Leisure Family

8/10

Excellent

24 Apr 2025

Julie

Great place to stay In Amsterdam

Great location. Nice friendly and helpful staff

Partner

10/10

Exceptional

22 Apr 2025

Haris

I stayed with my 3 boys. We got the suite. It was spacious and exactly like shown in the pictures with a canal view. Had a small kitchen and also a dining table which gave us lots of space. The hotel was family friendly. Included breakfast was a plus. The staff was very cooperative and helpful. It was a perfect location. You could catch a bus right from the front of the hotel. Central station was less than a 10 mins walk. Loved the location. The housekeeping was very efficient as well.

Leisure Family

10/10

Exceptional

08 Apr 2025

Warren

Staff were great. Location was great. Loved it.

Leisure Friends

10/10

Exceptional

08 Apr 2025

carlos

The rooms facing the river have a fantastic view. I stayed at the quadruple with my family and it was just perfect... breakfast is good (free) and the location could not be better right next to amsterdam centraal and only a few mins away from the buzzing city centre.

Leisure Family

10/10

Exceptional

26 Mar 2025

Alejandro

Excellent option.

10/10

Exceptional

18 Mar 2025

alan

Basement meant no windows and was hot. Concierge could have been better as ran out of toilet paper. Good breakfast and location. Had a pleasant stay.

Leisure Friends

10/10

Exceptional

08 Mar 2025

Verified traveler

Good Stay

Location is great and we had a good breakfast. The room is quite small but it’s okay for a couple.What we don’t like is the absence of ventilation in the restroom/toilet including the connecting 3 steps stairs to the room. Its really hard for older couple like us to transfer our heavy luggage. But overall, our stay with the hotel was really good.

Partner

10/10

Exceptional

22 Feb 2025

Shelley

Great hotel

Great hotel, brilliant breakfast. Room was small, lovely and quiet even though in great location

Partner

8/10

Excellent

19 Feb 2025

Paul

Good location and friendly, helpful staff. Nice breakfast but no fridge in room although it was a superior room.

Partner

8/10

Excellent

16 Jan 2025

Verified traveler

Very pleasant stay in a quieter part of Centraal - rooms and specifically the furniture could do with refreshing after obvious signs of extended usage but were generally clean and functional.

Self

10/10

Exceptional

24 Dec 2024

Bruce Alexander

The staff were very helpful and polite. The room was very comfortable while retaining a lot of character.
My only complaint was I was double charged for tourist tax but this was likely due to a credit card mix up

Leisure Partner

10/10

Exceptional

22 Dec 2024

MICHAEL

Super kind and outgoing staff!! Also, the breakfast was excellent as well! Great location close to Amsterdam Centraal station, and within walking distance to the city center.

Leisure Self

10/10

Exceptional

09 Dec 2024

Kristine

this is my first solo travel and I had a very comfortable and good 3 night stay in the hotel. I have stayed in a few budget hotels and this is one of the nicest one. It is very close to everything, especially the central station. my room was serviced everyday and the breakfast included was a plus. staff are all nice, will definitely stay again

Self

8/10

Excellent

02 Dec 2024

Ahmed

Lovely service and people working there makes your stay

Business_and_leisure Self

8/10

Excellent

01 Dec 2024

Leanne

Close to dam square nice friendly staff overall good service

Leisure Family

10/10

Exceptional

19 Nov 2024

Shadi F

Staff was very polite, helpful and always available regardless of the time. Located walking distance from central station

Leisure Self

4/10

Poor

11 Oct 2024

RONALD

Dark, small room. Floor of shower flooded right away as slant of floor of shower was away from drain. Breakfast made it almost worthwhile

Partner

8/10

Excellent

06 Oct 2024

Kevin

Excellent location, clean and friendly staff.

Leisure Self

8/10

Excellent

30 Sep 2024

Kerry

The property was in a great location however the rooms are very small. And you also need to be aware that there are a few steps to carry your luggage up to enter the building.

8/10

Excellent

25 Sep 2024

Steven

The room was clean and convient and in the center of everything we did, equal distant from The Jordaan (West), the Museum district (South) and the botanical gardens (East)

Leisure Partner

6/10

Pleasant

23 Sep 2024

VISHAL

Extremely small rooms without air conditioning and breakfast is very basic.

The staff is good though. Recommended only if living by the station.

Business Self

10/10

Exceptional

14 Sep 2024

seth

The breakfast was very good, the staff excellent. The location is great, close to central station and the old town.

4/10

Poor

10 Sep 2024

Robert

Functional for a night in the city centre but needs renovating. Shower was poor and bed was uncomfortable.

Business Self

4/10

Poor

20 Aug 2024

kathy

Lower quality hotel with a high price tag. Located on a canal but our room had a terrible view to the rear. Poor value for the price.

Leisure Partner

6/10

Pleasant

18 Aug 2024

Andrew

Comfy if you mind your head

Issues I had with the room, firstly as very old building, stairs very steep and spiralling, and as lift only goes to floor 2 and was on 3rd floor, was difficult with luggage. Was in single room and quite small, biggest issues were sloping ceilings as banged head a number of times because of this. Poor water pressure also in shower.

However, apart from this was comfortable and staff very friendly, and if not for the ceilings would have stayed again, but can’t overlook this as still have throbbing head.

Self

6/10

Pleasant

21 Jul 2024

Alin

During my recent stay at City Hotel Amsterdam, we encountered several issues that significantly impacted our comfort and overall experience.
Firstly, the hotel's policy of not allowing the use of air conditioning before July during the summer, despite sweltering outdoor temperatures, was highly inconvenient. The AC units were disconnected, preventing guests from using them.
Additionally, the shower facilities were inadequate; the shower area was extremely small, lacked a door or a curtain, resulting in water spilling into the rest of the bathroom.
Lastly, navigating from the lobby to the room with luggage was a complex ordeal due to the layout of the hotel.
These factors contributed to a less than satisfactory stay, and I hope the hotel addresses these concerns for the comfort of future guests.
On the positive side, the front desk staff was very kind and friendly, and the hotel's location was a plus.

Leisure Family

10/10

Exceptional

12 Jul 2024

Ronald

Great stay even though just overnight.

Leisure

10/10

Exceptional

10 Jul 2024

Rory

Great location right in the centre of Brussels and close to restaurants/shopping and metro. The only thing that could haben better was a window in our room as it was quite stuffy. The staff was excellent and friendly. We would have done the breakfast but it was a little too much for the four of us.

Leisure Family

6/10

Pleasant

24 Jun 2024

Sean

Great location. But wish the site would have informed better on the room set up and location. The A/C did not work which apparently they know that none worked. We were set on the 3rd floor , in the attic which was warm since the power does not stay on when you leave. The stairs were out of a Harry Potter movie and extremely difficult to navigate with suitcase. Great fun for very light travelers, but unfortunately I was traveling a group that pack heavy. If I was aware of the set up, I wouldn’t have stayed at this hotel..
Price is definitely not reflecting the room set up, but the location only.
Some of the staff, while friendly were not very helpful for service.

Leisure Family

10/10

Exceptional

16 Jun 2024

Yevgen

Good hotel

Business

10/10

Exceptional

11 Jun 2024

Diane

Good location

Good experience nice staff a little stuffy in the room no ac but fan provided
Nice breakfast and great central location

Friends_and_family Friends

8/10

Excellent

05 Jun 2024

Erik

nice clean and good

10/10

Exceptional

04 Jun 2024

Marcia

Rooms were spotless and quiet.

Leisure Friends

8/10

Excellent

11 May 2024

Peter

Great location near Central Station and within walking range of many attractions. Only problem - no working fridge in any room (needed for medication.) Staff were very helpful and stored this for us in fridge near reception.

Leisure Partner

4/10

Poor

30 Apr 2024

Shelly

This hotel did not work for me personally

I feel like it was too far away from anything restaurants, stores, grocery stores, souvenirs, etc. The building is older. The room was nice and clean, but it was very damp. I was there when the weather was rainy and windy and therefore, I could never get warm.
It is located close to the train station. Therefore, if you are planning on using the train a lot, it might work for you.
I personally would not book a reservation here again. It did not work for me.

Self

6/10

Pleasant

28 Apr 2024

Kenneth

Ok hotel, not great

Tiny, cramped room even by European standards. Hallways and stairways were very outdated, ancient dirty carpet.
Positives: good location, nice shower, good breakfast included unlike most Amsterdam hotels that want to charge 30 euros for breakfast.
Very average hotel, not bad but rating of > 8 seems exaggerated.

Partner

8/10

Excellent

26 Apr 2024

Linda

Staff very friendly, everywhere very clean, good location easy to get to most attractions

10/10

Exceptional

22 Apr 2024

Angela

Nice clean hotel in a central location within easy reach for transport, staff very nice

Leisure Family

10/10

Exceptional

09 Apr 2024

Adam

Great hotel good value for money

Staff very polite and helpful couldn’t do enough for you, hotel in a great location from Amsterdam Central station.

Self

10/10

Exceptional

01 Apr 2024

Arnella

The staff members were amazing! Very accommodating!

Leisure Family

10/10

Exceptional

25 Mar 2024

Matt

Great location
Close to everything

Leisure Self

10/10

Exceptional

04 Mar 2024

Elisabeta

This was my first time in Amsterdam and I’m glad I booked this hotel. Very centrally located about 7 min walking from Amsterdam Central (their main train station) and walkable to many of the city’s attractions.
Their reception and customer service was OUTSTANDING. So thankful for their help. I left super early and they made sure they prepared a few breakfast items to go.Top Notch service!!

This is a small hotel, family owned and the rooms are not huge but very clean and comfortable and quiet. Their breakfast which was included was plentiful and very good.

Highly recommend this hotel.Next time I’m back in Amsterdam will make sure to stay here again.

Business_and_leisure Self

10/10

Exceptional

19 Feb 2024

Donna

Great hotel

Friendly staff, clean and spacious rooms.

Partner

10/10

Exceptional

01 Feb 2024

Mahmoud

Good hotel

Had a great stay. Loved the breakfast and the location was great!

Friends_and_family Friends

10/10

Exceptional

09 Jan 2024

Carl

Perfect experience at this small, unpretentious hotel. Yes the rooms are small - it is clearly disclosed and advertised ; shouldn’t be a surprise to anyone. The rooms and hotels areas are spotlessly clean and modern. The hotel is nice and quiet. Staff was courteous and friendly throughout my stay.
Location is perfect . Right downtown to the side, and close to the train station.

8/10

Excellent

28 Dec 2023

Abdulkarim

A very pleasant 2-night stay

i think size (or lack thereof) may just be an Amsterdam thing, but I was \"upgraded\" to a superior twin room after initially booking a basement room. The superior room was probably the size of two double beds in total. But then again, all I did was sleep in the room so not a massive deal. The location was great and breakfast was included. It was a very simple breakfast but very well presented and consisted of reasonably good quality products. the staff were very friendly and all in all a very pleasant 2-night stay

Self

8/10

Excellent

13 Nov 2023

Sally

Lovely hotel in a great central location.

Lovely hotel in a great central location. Room was simple but clean and the beds very comfortable. Great self service breakfast with a wide range of food. Staff were helpful and friendly. A great base for exploring the city.

Friends_and_family Friends

8/10

Excellent

22 Oct 2023

Travis

10/10

Exceptional

06 Oct 2023

Craig

Everything was great! Clean, friendly, great location.
Didn’t bother me, but the rooms are very small

Self

8/10

Excellent

03 Oct 2023

Brian

Nice central location, and easy to walk to restaurants.

Leisure Family

8/10

Excellent

01 Oct 2023

Verified traveler

Alright. You won't get what you pay for.

The photos of the rooms in the hotel are totally different than the rooms when you get there.
We paid for a superior room for 3 nights, photos looked good, room looked big however the room we were in was very small. Aparently there is only one superior room in the hotel. Maybe they should update their photos to show the truth because that was not what we paid for!

Breakfast was okay, however there was a few flies flying around the fruit which really should have been covered up!
We also had a nice view out the window right into a few other houses. Could see everything!

The staff were friendly enough. As we checked out early they made us a sandwich to take witu us.

All in all the hotel really needs updating, also the wobbly slabs when you go out to some of the rooms. Does for a couple of days, but wouldn't reccomend for longer

Partner

10/10

Exceptional

29 Sep 2023

Nicole

Very good location close to centraal station. I had a single room on the basement level, but it was a decent sized room, and the bathroom was also a good size. There was a free breakfast on offer which was nice. Will definitely stay again.

Leisure Self

8/10

Excellent

28 Sep 2023

I Nong

Great location, friendly staff, excellent breakfast.

Leisure Partner

10/10

Exceptional

23 Sep 2023

Verified traveler

Room was basic and clean and did the job even though it was small. No ac but did have a fan. Tv didn’t work but we weren’t in our room to use it anyway. Breakfast was good and filling. Location was good for us. Amsterdam involves a lot of walking so wear appropriate shoes.

Leisure

10/10

Exceptional

08 Sep 2023

Brian

Nice hotel and great location

Friends_and_family Friends

10/10

Exceptional

05 Sep 2023

Paul

Friendly staff. Breakfast buffet included. Free luggage storage after checkout.

Leisure Friends

8/10

Excellent

02 Sep 2023

YU KENG

Good location and great staff

No a/c. No shampoo and conditioner. Only bodywash. Breakfast is good enough. Good loaction.

Partner

10/10

Exceptional

15 Aug 2023

Sarah

City break

Great location, had a ground floor room which i asked for, a bit small, not a big deal. Breakfast was great, friendly staff would definitely stay here again.

Partner

8/10

Excellent

05 Jul 2023

Deborah

Great location

Great hotel within short walk from central station and dam square. Reception staff were always friendly and helpful. Nice to have breakfast included, fairly basic breakfast but more than enough to start the day. Would stay again.

Friends_and_family Friends

10/10

Exceptional

21 Jun 2023

Gary

Good location but a lot of road works in the area

Leisure Partner

8/10

Excellent

18 Jun 2023

Gul

Close to Central station and have many dining options around it.

Leisure Partner

6/10

Pleasant

17 Jun 2023

Amanda

Not exactly as anticipated...

One night in a \"Standard Room, Double Bed\", as listed on Hotels.com.
Pros: Excellent location, extremely helpful, friendly staff, luggage storage, 2PM check in/12 PM check out is generous compared to other options. Was able to book in the summer for under $200, which can be a challenge in the city center. The Wifi in our room was very fast, and very reliable. Bed was very clean.
But oh...the cons: LOW CEILINGS in some rooms. My partner is just over 6 ft. tall, and he could not stand up straight in some places. We both had to duck to step up into the bathroom, and there was an uncomfortably low-hanging beam right above the toilet. So just a \"heads up\", if you are on the taller side, and not cautious, you WILL hit your head on concrete. We aren't picky travelers and have stayed in many older hotels around the world, but we did consider eating the cost to book a different room for fear of injury-no exaggeration. This section of rooms is also not serviced by the lift, so be mindful when selecting your room type if you have a good amount of luggage-there aren't many stairs, but they are narrow and steep.

No aircon(didn't expect it per listing), but does come with a decent fan. The room was still quite warm during our June stay, so don't expect any reprieve from the hot, humid weather during the summer.

All in all, however, if you're doing nothing but sleeping here, it is an acceptable option in an otherwise expensive city. Just choose your room type carefully if you're tall.

Partner

8/10

Excellent

14 Jun 2023

Nishil

there were cleaning supplies outside of my door, however the inside of the room and other amenities were always tidy and organized. very convenient location to all of the fun of the city. highly appreciated the included breakfast and lunchbox the staff provided for my checkout morning.

Leisure Self