Grand Hotel Amrâth Amsterdam

Netherlands , Amsterdam and vicinity
AMSTERDAM, Prins Hendrikkade, 108
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100 reviews shown

4/10

Poor

27 Apr 2026

Joseph

No A/C both days. Reported on day 1, was to be fixed day 2. Did not happen. On check in asked about a cab reservation for our departure. Prefaced this with it will be Kings Day. I was told no problem we will arrange this. Checked at desk day before departure on our cab and was told that it was not possible, all roads will be blocked. I will have to say that our stay was terrible! No A/C and no cab. No offer by management to comp room, offer a free meal or even a free bar beverage. Not happy.

Family

10/10

Exceptional

25 Apr 2026

Samantha Leigh

Hotel Amrâth was the perfect hotel for a first stay in Amsterdam! It is in an excellent location since it is within walking distance of Central Station and many of the key sites and shopping areas. The hotel was clean, the bed was very comfortable, and the breakfast was delicious. I would definitely recommend staying here!

Partner

10/10

Exceptional

23 Apr 2026

Neil

If you’re heading to Amsterdam and want a stay that feels equal parts luxury and “how is this even real,” the Grand Hotel Amrâth Amsterdam absolutely delivers.
The rooms are gorgeous—like, ridiculously over-the-top in the best way. High ceilings, rich details, and yes… those cozy robes that make it way too easy to cancel plans and just live your best spa-life indoors. Speaking of which, having access to the spa whenever you want? Game changer. It turns your whole trip into this relaxed, floaty experience where you can explore the city and then melt back into calm whenever you need.
But honestly, what makes this place stand out is the staff. They don’t just check you in and out—they make you feel genuinely taken care of, like you’re not just another booking. It’s warm, welcoming, and effortless in a way that’s hard to find.
Between the stunning rooms, the chill-anytime spa vibes, and a team that makes you feel right at home, this hotel isn’t just a place to stay—it’s part of the reason you’ll fall in love with Amsterdam.

Business Friends

8/10

Excellent

23 Apr 2026

Elliot

Great breakfast and after switching from original room, great room. Well located interesting property. We enjoyed our stay.

10/10

Exceptional

22 Apr 2026

Timothy P

Breakfast was very good with a lot of options to choose from.
Bed was comfortable yet the location of rooms are really spread out with a long walk to elevator

Partner

10/10

Exceptional

20 Apr 2026

Marcia

Great place to stay! Centrally located, with comfortable beds, quality linens, accommodating restaurant and attractive interior. Highly recommend!

Self

10/10

Exceptional

18 Apr 2026

Theresa

The breakfast was excellent. The buffet had lots of options and a made-to-order menu was also available. The junior suite was quite spacious. The staff was friendly and the front desk was very helpful. The hot tub and pool were quite small. The pool is not adequate for lap swimming or aerobic exercise. The location is convenient to the train station and we walked to most sites.

Friends

10/10

Exceptional

17 Apr 2026

Coralie

Beutiful historic building. Breakfast made to order eggs and good variety of buffet items.

Partner

10/10

Exceptional

17 Apr 2026

Charlotte

Everything was very nice. The pool and sauna were amazing! My room was very clean and everyone was very friendly and welcoming.

Self

10/10

Exceptional

17 Apr 2026

tim

Very nice room, friendly staff

Partner

10/10

Exceptional

17 Apr 2026

Naresh

all good - did not have breakfast

Partner

10/10

Exceptional

16 Apr 2026

Patsy

Love this hotel!

Family

8/10

Excellent

16 Apr 2026

Rachel Elizabeth

Great location, friendly staff and quirky place! Some retails needed, for example, one lamp in my room didn’t work and the curtains sometimes opened for no reason. Breakfast was ridiculously overpriced.

Family

10/10

Exceptional

15 Apr 2026

William

Everyone was first class and I want to give a special shout out to Armand who was on duty Monday night. This guy is the greatest and I wish I had hin on my team. He treated us like family and I will never forget it. I am looking forward to my next trip to AMS just so I can stay at your property and say hello ro Armand.

4/10

Poor

14 Apr 2026

Sharon

I’m

10/10

Exceptional

14 Apr 2026

Amanda

Wonderful location. Close to the train, metro, buses. Historic building with lots of charm. Gym and spa area was great. Sauna was a great bonus to relax after a day of sightseeing.

8/10

Excellent

13 Apr 2026

Rebecca

The stay was overall lovely. Beautiful location. The staff were very kind and helpful. I only had a few issues. The hot tub was not hot at all and a bit dirty. I did love the pool Room service came around 9 a.m. to ask if I was ready to leave (check out is at 11), which made me feel rushed. The hotel is closer to the train station than Google Maps says. Go out the front of the station and stay on the same side (do not cross the bridge). It should only be a 6 ish minute walk once you see a pancake restaurant. The wine selection was wonderful.

Self

6/10

Pleasant

13 Apr 2026

Rahul

3 stars not 5 stars. The hotel common areas looks really dated and need a refurb. The restaurant is very average. The rooms were nice and look like they’ve been renovated but the shower smelled strange and there were a number of faults with the lights, safe, and door alarm.

Friends

10/10

Exceptional

12 Apr 2026

Thomas

Hotel was lovely and well located. Sadly we didn’t have enough time to enjoy all of the amenities and spa. The facilities all seemed clean and the staff was lovely

10/10

Exceptional

12 Apr 2026

Robert

Extraordinary facility and staff. Great location and beautiful hotel.

Self

10/10

Exceptional

11 Apr 2026

Sudipta

Clean room

10/10

Exceptional

08 Apr 2026

Mark

Excellent hotel choice for Amsterdam - close to the central station (5 minutes) and the canals

Partner

8/10

Excellent

07 Apr 2026

Dontonio

Staff was great! Location was the best! Rooms were clean and bed was comfortable. Didn’t get to use the spa but saw a lot of customers using it. They seemed to enjoy.

Friends_and_family Family

6/10

Pleasant

07 Apr 2026

David

Good location and interesting building but don’t expect full 5 star. Don’t think I would a

8/10

Excellent

06 Apr 2026

Jeffrey

Could use some updating, however a very nice stay.

Friends

10/10

Exceptional

06 Apr 2026

Marlene

The hotel is a historic building which lends to the charm of Amsterdam. We had a superior deluxe room so it was a very nice size, large bathroom and large to the ceiling windows with remote controlled drapes. Breakfast provided a great choice of foods and pastries. We did not use the spa but it appeared many guests did. We walked to all attractions and it is close to the central station. The only issue we had was requesting to restock our complimentary refrigerator and that never happened. Also reception never picked up the phone when we called. The lounge staff were great!

Partner

10/10

Exceptional

03 Apr 2026

Beatriz

The property is an architectural gem. The rooms are big and comfortable. The staff is personable and they make an effort to make sure you are comfortable. The pool, steam room, jacuzzi, and sauna were perfect for when we returned tired to the hotel. The location is ideal. We will definitely come back.

Partner

10/10

Exceptional

02 Apr 2026

Kevin

Room was cleaned daily and staff were very professional. Hotel is within easy walking distance of many Amsterdam activities, restaurants, and train station. We loved using the pool and multiple saunas everyday after touring the city. The gym area was decent, however, not well maintained. There’s nothing provided to wipe down your gym equipment after use. Despite asking the batteries to be changed on the rowing machine, maintenance didn’t know how. After three days I walked the dead AA batteries upstairs and showed them how to change them, it’s just too bad it happened at the end of our stay. The hotel has a few quirks, sometimes you hear some flat-footed walkers above your room but overall the room, the staff, and the onsite amenities were excellent. I would definitely stay here again. We loved it.

Partner

8/10

Excellent

02 Apr 2026

Andy

The only issues was that the hot tub wasn’t warm and half the jets didn’t work.
And the steam room wasn’t steamy.
However the sauna’s were hot and the pool water was nice and warm.
Cleanliness was excellent.

Partner

8/10

Excellent

02 Apr 2026

Aston

Love the history of the hotel and good location. Staff friendly but spa is tired, loungers broken.

Partner

10/10

Exceptional

02 Apr 2026

Elliott

Excellent hotel with very friendly staff

Self

8/10

Excellent

01 Apr 2026

Jaime

Beautiful 170 year old architecture. Kind of a maze to get around. Unexpected very nice wellness center. Food was good. Very nice staff. Good location.

Partner

2/10

Poor

30 Mar 2026

Norberto Angelo

Do not even attempt to stay here if you plan on ever leaving your hotel room and hoping your items will be where in your room on your return. As someone that tracks his every movement as well as all his items, I left my hotel room Saturday morning at around 11.09 to go walk around the city and take a tulip field tour, as I was walking out the attendant that refills the mini fridges was just about to knock on my door to bring in some waters, perfect I let him and walked out. Upon my return at 22.36 I go to put my change from the day in my backpack and notice it’s not in the chair I had left it on, that’s odd, so checked around the room and low and behold, it’s not there anymore. I go down to the front desk and mention that my bag is missing and while there was some concern they honestly seemed like they couldn’t be bothered and just handed us the address to the local police station to go file a report, which we did. At the police station I realised I have a tracker on my backpack and laptop and find where it is, it’s not at the hotel, but at another hotel a few kms away and family back at the Amrâth find out that their cleaners are subcontracted, seems pretty fishy to me. Through all of this, the stuff was extremely useless, lethargic and just gave us the run around. My passport was in the stolen backpack and we were scheduled to leave the next morning, which was obviously not happening, so now I’m stuck in Amsterdam and I keep discovering more stolen items. Guest beware!

Family_with_children

2/10

Poor

30 Mar 2026

Dasschinka

Family_with_children

6/10

Pleasant

29 Mar 2026

Dean

Was ok but expensive

Partner

10/10

Exceptional

29 Mar 2026

Kimberly

We thoroughly enjoyed the spa - very luxurious.

Friends_and_family Friends

8/10

Excellent

29 Mar 2026

Robert

Breakfast was available with lots of choices. Rating hotel five stars seems a stretch. Main elevator broke down room layout presented tight fit getting out of bed. Facility was clean. Wellness spa was not crowded and seemed clean. Menu could be expanded but food was very good. Location near train station but with luggage more of a taxi ride.

Self

10/10

Exceptional

27 Mar 2026

Ben

Staff we're great, fantastic location yet still quiet, massive bedrooms, lovely breakfast.

Business Self

10/10

Exceptional

27 Mar 2026

Kristina

Clean room, friendly staff, great area

Business Self

8/10

Excellent

25 Mar 2026

Omono

Nice big rooms. Very clean all round. Amazing comfortable king size bed. I loved every bit of my stay and will be happy to return whenever I visit Amsterdam again.

Partner

8/10

Excellent

23 Mar 2026

David

Lovely staff, the bar was a bit on the pricey side, room was clean and spacious

Family

8/10

Excellent

21 Mar 2026

Holger

A Unique Stay with a Cinematic Vibe

If you’re looking for a cookie-cutter hotel, this isn't it! The aesthetic is fascinating—a striking Gothic style with corridors that feel like a high-end hospital ward straight off a movie set. While the atmosphere is a bit moody, the rooms themselves are impressively quiet and very spacious, providing a great sense of comfort. We also thoroughly enjoyed the excellent breakfast spread and generally good onsite facilities.
There were a few technical hiccups during our stay, however. The steam room was a bit of a letdown as it produced very little steam, and our room seemed to have a \"ghost in the machine\"—the electric curtains had a habit of opening randomly in the middle of the night. We also found the TV unplugged upon arrival, likely because it shares the same quirk of turning itself on and off. If you don't mind a few eccentricities in exchange for character and space, it's a memorable place to stay!
Would you like m

Partner

10/10

Exceptional

20 Mar 2026

Fons

Friendly staff, particularly the F&B

Partner

10/10

Exceptional

18 Mar 2026

Himaja

It was a good stay except the curtains were not appropriate

Friends_and_family Friends

6/10

Pleasant

17 Mar 2026

Rachel

Hot tub was cold.

6/10

Pleasant

16 Mar 2026

Mark

Some staff were not really interested when we checked in and when we asked to help find our room. Looked like some staff were having disagreements between themselves. Room was fine and the breakfast was nice. We probably wouldn’t stay again.

Partner

10/10

Exceptional

15 Mar 2026

Michelle

Fabulous fabulous fabulous! Magnificent hotel, great staff, excellent facilities and amazing breakfast!! Highly recommend.

10/10

Exceptional

12 Mar 2026

Robert

Great location from the airport train. No atm so go to the hotel across the canal behind the floating Chinese restaurant.

Friends

10/10

Exceptional

12 Mar 2026

Matthew

Great location, excellent rooms and staff were very helpful. Amazing use of an old stylish building.

10/10

Exceptional

10 Mar 2026

Elizabeth Jane

Short walk from central station, this hotel has it all. We loved our stay and I’m sure this was the comfiest bed I had ever stayed in. Perfect location for seeing the sights. You didn’t hear a thing in our room and had the best nights sleep. The staff were extremely helpful and friendly. 10/10 for us

Friends

8/10

Excellent

07 Mar 2026

Diana

Great location to many sites & to train and airport shuttle station

Self

10/10

Exceptional

05 Mar 2026

Helena

Great hotel lots of character

2/10

Poor

01 Mar 2026

Sinéad

We booked this hotel for the spa facilities and were very disappointed.

We weren’t told at any point that the pool was out of order, and nothing was mentioned at check-in. We were later told it would open the next day, but it didn’t. The jacuzzi and steam room were also out of order all weekend. Staff repeatedly said the facilities would open later, but they never did.

We were told we could use another hotel’s pool 10 minutes away, with no real apology or clear information. Communication was poor throughout.

The room was large and the beds were comfortable, but the hotel is overpriced for what it offers, particularly when the spa facilities were out of order all weekend. We wouldn’t stay again. When we returned to collect bags after leaving them in their storage for the day, they couldn't find our bags and told us they had multiple locations they stored them in within the hotel and needed to hunt for them.

Overall, a disappointing stay. Avoid this hotel.

Friends_and_family Friends

10/10

Exceptional

01 Mar 2026

Michael Robin

Yes

10/10

Exceptional

01 Mar 2026

Samuel

Everything.

6/10

Pleasant

28 Feb 2026

Primrose

Generally everything was fine, but at no stage did we feel we were receiving 5 star treatment

Family

10/10

Exceptional

27 Feb 2026

Robert

Because of a snow storm in the states we had to extend our holiday by two days unexpectedly and chose this hotel. I wish we booked for the entire holiday as it was an absolute pleasure to stay at. Staff friendly, room clean and spacious and overall great experience. Loved the free minibar in the room that was refilled daily and staff even came around every night to see if we needed anything.

Partner

8/10

Excellent

27 Feb 2026

Daljit

Room was clean, staff were helpfull. Hotel Bar snack menu needs to be widened

Family

10/10

Exceptional

26 Feb 2026

Linda

This hotel was amazing!! Old world charm with modern accommodations. Just outside Amsterdam city center by a 10 min walk, also right near the central train station. The staff was excellent and provided superb service. Lots or restaurants nearby and a really nice onsite restaurant and bar. You can book this hotel and have no regrets!

Family

10/10

Exceptional

24 Feb 2026

Paul

Perfectly placed in the most perfect of cities!
Quite gothic, and definitely not the 'normal' and 'corporate' of interiors adds to the charm.
Staff were well annoying at check in - we got there seven minutes early and they wouldn't check us in then whilst standing waiting they checked in two other rooms... Apart from that that staff were lovely!!

Family

10/10

Exceptional

21 Feb 2026

Mikala

Staff were really helpful, grand hotel with gorgeous features

Partner

6/10

Pleasant

21 Feb 2026

Marie

We had our room at 17:30h … and we had to insist
No room cleaning 1 day
Room cleaaning very late another day
Trouble to empty the bathtub
Trouble with the tv

Excellent breakfast
Excellent localisation
The historic of the monument itself is worthed
But not enough…
They need more people…

Partner

10/10

Exceptional

20 Feb 2026

Rachel

Great room and staff

10/10

Exceptional

18 Feb 2026

Catriona

Beautiful grand old hotel.the staff were incredibly helpful and the concierge was always at hand to guide you in the right direction. My room was stunning and had a lovely canal view. Breakfast buffet was very good and had some healthy options, but the best part of the hotel was the wellness spa and the warm pool that made you feel you were under the nights sky. Highly recommend. However, please note the restaurant is closed (although there are bar snacks) and a few elevators weren’t working when I was there.

Self

6/10

Pleasant

17 Feb 2026

Minda

Cool historic hotel in a good location, but was missing key amenities. First, there was no elevator to the ground floor/basement where my room was. Second, when I called for room service, I was informed they could only provide drinks as the kitchen was being renovated. But when I walked by the restaurant upstairs, it seemed people were being served food. Lastly, loud jackhammer noise was outside my room in the morning starting at 8 AM, which I thought was maybe from the kitchen \"renovations.\"

Partner

10/10

Exceptional

17 Feb 2026

Corinne

Luxurious room, comfortable bed and soacious barhroom. Superb spa. Delightful breakfast.

Friends_and_family Family

8/10

Excellent

16 Feb 2026

Colin

Staff were very courteous and helpful

Leisure Partner

10/10

Exceptional

15 Feb 2026

Michele

We had a wonderful stay. Our room was beautiful, featuring grand windows and electric curtains that added a luxurious touch. The bed was very comfortable, and the shower room was excellent, stocked with generous-sized bottles of shower gel, shampoo, conditioner, and body lotion. The only small downside was that the tea bags weren’t great and there was no milk provided in the room.

The staff were polite and welcoming throughout our stay. Breakfast was fantastic, offering a wide variety of options including smoked salmon, avocado, fresh pastries, a full English breakfast, juices, prosecco, and fresh fruits — something for everyone.

The spa facilities were lovely overall. Although we were disappointed that the steam room was out of order and the jacuzzi could have been a bit hotter, the pool was great and the two saunas were excellent.

The location is perfect — just minutes from Central Station and surrounded by lively restaurants and bars. We would certainly stay here again.

Leisure Friends

6/10

Pleasant

15 Feb 2026

Sandra

Pretty old and dark

10/10

Exceptional

14 Feb 2026

ian robert

Quirky almost Gothic architecture. We made good use of the pool. Good location close to the train station.

Leisure Partner

8/10

Excellent

08 Feb 2026

Andrew

The drain on my shower was slow.

10/10

Exceptional

07 Feb 2026

Kajsa

Very nice hotel

6/10

Pleasant

04 Feb 2026

Megan

Good location to the train station. The hotel is in need of a refresh, it is shabby. New paint would go a long way. Heard people at breakfast say they had bed bugs. Breakfast was good.

10/10

Exceptional

03 Feb 2026

Luay

Good location very clean the stuff is lovely and I enjoyed with a stay for one night. I will go back again thank you.

6/10

Pleasant

03 Feb 2026

Carl

A thin veneer of professionalism upon arrival and downhill from there.
This is a 5-star hotel , with a 5-star price so details do matter.
Mini fridge full of capped bottles, no bottle opener.
Staff talking over me when I’m trying to answer their question.
Room layout not great.
Windows have signs on them that say that they open… they don’t.
Can’t reduce the temperature less than 20.5c, windows won’t open, and very hot room.

Positive: restaurant on site very good with excellent service.

Leisure Self

10/10

Exceptional

02 Feb 2026

Wendy

Amazing architecture and beautiful hotel.Swimming pool was fabulous and open till 11pm which was great as not many hotels keep the pool open so late. Great location -7 mins walk from the train station and located in the right place for exploring.Ate in the hotel restaurant one evening , again good food and beautiful decor.

Business_and_leisure Family

8/10

Excellent

31 Jan 2026

Brittany

Clean rooms, incredibly helpful staff.

4/10

Poor

31 Jan 2026

Rachel

Honestly, I will never return to this hotel. Booked this hotel mainly for the enticing photos of their wellness centre. However when I actually went to this wellness centre the steam room was out of order and there was work men using loud tools doing works in the wellness centre. The room service was not at all up to the standards I expected. All they did was came and cleaned the bed to a minimum.. didn’t refill tissue or take the rubbish..
My main issue was that the check in for this hotel was slightly late and I enquired several times before hand if I could check in early at a fee however it was not possible which is something I find disappointing coming from a 5* hotel…. The hotel requires a lot of walking to get to some rooms… not the best atmosphere… I wouldn’t return back to this hotel

Leisure Friends

6/10

Pleasant

29 Jan 2026

Kennedy

The room was clean and nice, however the restaurant food was not good at all. The pool as open but had massive renovations happening the time we were there. It was loud and uncomfortable. Although the room was clean, it was difficult to get timely service and not being able to trust the food was not a good experience.

Leisure Family

10/10

Exceptional

27 Jan 2026

John

The hotel was perfect. Gorgeous room and beautiful room. Used the sauna too and was clean and peaceful.

Partner

10/10

Exceptional

25 Jan 2026

Lucy

Architecture of the hotel. Welcoming staff.

Leisure Friends

10/10

Exceptional

25 Jan 2026

Dionne

Staff were helpful and friendly. Room was spotlessly clean. Service was outstanding. I would reccommend.

Partner

10/10

Exceptional

25 Jan 2026

Tommy

Yes

Partner

10/10

Exceptional

24 Jan 2026

Katie

Staff were amazing, very clean hotel.

Partner

6/10

Pleasant

24 Jan 2026

Philip

This is not a 5 start hotel. Clean and tidy but very dated.

Leisure Self

4/10

Poor

22 Jan 2026

Verified traveler

The outer building of the hotel is impressive, but the rooms are very dated and not up to standard anymore.

Location is good, sauna and pool facilities are small but good.

Unfortunately they were filming something at the hotel which took up the whole lobby area in the morning, then decided to film the first floor where we were staying. We weren’t warned about this in advance and it was very noisy and disturbing.

Leisure Partner

10/10

Exceptional

16 Jan 2026

Kevin

Room and staff excelllent

Business_and_leisure

10/10

Exceptional

14 Jan 2026

Jacob

Staff checked me in late after my flight was delayed.

10/10

Exceptional

12 Jan 2026

Andrew

Staff were lively and friendly and as the room was ready allowed us to check in before 3pm which was appreciated. Room extremely spacious and comfortable. Lovely temperature considerate sub-zero temperatures outside. Large comfy bed, large clean bathroom. Had a great stay

10/10

Exceptional

11 Jan 2026

ELISABETH

Gorgeous hotel, excellent service.

Leisure Partner

8/10

Excellent

09 Jan 2026

Sarah

Room was spacious , clean and warm (as it was cold outside ) nice touches with the free mini bar.

Breakfast was the best I have had

Friends_and_family Friends

10/10

Exceptional

08 Jan 2026

Steven

Great location friendly staff

Partner

10/10

Exceptional

07 Jan 2026

Meredith

Perfect week long stay for family trip with adult kids and partners. Concierge was wonderful. Spa was great. Highly recommend!

Leisure Family

10/10

Exceptional

07 Jan 2026

Gavin

Amazing inside and out,a special place.

Leisure Self

8/10

Excellent

06 Jan 2026

Kerry

Good location lovely staff and brilliant food

8/10

Excellent

06 Jan 2026

mark

Not a great choice and not a lot of table and chairs . had a omelette made for us ridiculous amount of cooking oil cooked in . this hotel could learn from the Hilton across the road

Friends_and_family Family

10/10

Exceptional

05 Jan 2026

Caroline

Love this hotel , it’s like stepping back in time . Wonderful service , great location .

Leisure Partner

10/10

Exceptional

04 Jan 2026

Jason

Incredible location near the train station, and beautiful luxurious hotel in a historic building!

8/10

Excellent

04 Jan 2026

Mushuku

The hotel was nice. My husband and daughter had a great stay. However the bathroom was not properly cleaned. There was something strange splattered on the walls.

Leisure Family_with_children

6/10

Pleasant

04 Jan 2026

Georgiy

Hotel is really old and a lot of things are falling apart

Leisure Family