Name: Xo Hotels City Centre
Address: Beursstraat, 11-19, Amsterdam, 1012 JT, NL

8/10

Excellent

14 Jul 2026

Marisa

Convenient spot to stay. Air conditioning wasn’t working very well but everything else was fine.

Partner

8/10

Excellent

05 Jul 2026

Andrea

El inodoro y la ducha estaban muy sucios. Por el resto, todo muy bien.

Family_with_children

6/10

Pleasant

20 Jun 2026

Mei Leng

Like the location and you can get ice from the front desk. But the room and shower are small. And kind of tricky to find the hotel. It’s behind of a historic building.

Friends

10/10

Exceptional

18 Jun 2026

Aditya

Polite staff and very helpful.

Self

10/10

Exceptional

13 Jun 2026

Rayden

Great a/c , location was perfect few mins walk to central station. early check in and check out available

Friends_and_family Friends

6/10

Pleasant

11 Jun 2026

Adem

The location of the hotel is 10/10
The staff are really nice
But don’t go for the cheap room with a single bed and no windows, it’s worth spending the extra money to get the better room with windows

Self

6/10

Pleasant

10 Jun 2026

Glenn

Nice helpful staff, room was sizable and clean. Bathroom was big but there was mould in the shower. They don't allow irons in the room but you can use one in reception which was slightly uncomfortable as I was ironing in front of guests.

Overall great location for central, the staff are helpful and I would stay again. Not a terrible place but dated but did the job.

Friends_and_family Friends

10/10

Exceptional

08 Jun 2026

phil

Great location for exploring the city and nearby restaurants for a fair price. Enjoyed the hotel, although it is a little dated but didn’t deter from out stay.

Family

10/10

Exceptional

06 Jun 2026

Joe

Awesome location

Friends

6/10

Pleasant

04 Jun 2026

Melanie

Put our bags in luggage hold
One suitcase not there went out and another couple were just leaving with it.
They DIDNT check the baggage tags
Be careful

Partner

8/10

Excellent

02 Jun 2026

Charles

Clean and cheap. Good little hotel in a fantastic location!

Self

10/10

Exceptional

29 May 2026

Scott

Big room, close to many amenities. Walking distance to many interesting points. Great pubs and restaurants nearby. Staff was very friendly. Would definitely stay here again.

Friends

10/10

Exceptional

27 May 2026

Joanne

Hotel was clean and room was spacious. Beds were high and difficult to get on and off. Top mattress kept shifting. Bathroom had only one large open sink with no counter space which was highly inconvenient. Staff was extremely helpful!

Family_with_children

6/10

Pleasant

25 May 2026

Nicola

Staff were lovely, breakfast was a little cold and not very appetising. There was dust in the room and sheets weren’t changed. Hotel needs an uplift. Very noisy and above bars

Partner

8/10

Excellent

22 May 2026

Colleen

Clean room

Friends

10/10

Exceptional

20 May 2026

Marisa

Clean room, the hotel is very central

Partner

8/10

Excellent

19 May 2026

Drora

great location, close walk to EVERYTHING, clean. small room but all that is needed for a night's sleep. friendly staff (except check-in person, that highlighted the word 'economy' when confirming my reservation), interesting, winding hallways, with up/down stairs, fun to get lost in

Partner

4/10

Poor

15 May 2026

mardette

The hotel staff were very helpful, friendly, and accommodating throughout my stay, which I truly appreciated. However, the condition of the carpets in the room and even in the hallway was extremely disappointing.
The smell coming from the carpet was awful and very strong, almost like it had not been replaced or properly cleaned for many years. The odor was so bad that it triggered a severe migraine, and I was unable to sleep the whole night. As someone who is asthmatic, I also found the dusty environment and smell very uncomfortable and unhealthy for my chest.
The carpets really need to be changed or deeply cleaned because the smell throughout the hallway and room was overwhelming. Unfortunately, this completely affected the quality of my stay despite the good service from the staff.

Friends_and_family Friends

6/10

Pleasant

14 May 2026

Mary

The hotel is close to the central train station which made it convenient to get around as well as catch a train to the airport. But the hotel also has restaurants across and near it that if you have a room that faces the street, it can be noisy at night with the nightlife. Thursday night wasn’t as noisy as Friday and Saturday night. Ask for an inner room if possible.

Friends_and_family Friends

6/10

Pleasant

13 May 2026

CASSANDRA

Too hot in the rooms and we weren’t allowed to have our drinks in the lobby. The shower was dirty too! However, location was great!

10/10

Exceptional

05 May 2026

Darren

Great place great location.....old but clean rooms

Partner

10/10

Exceptional

03 May 2026

Penelope Joan

everything is good except too many stairs. thank you

Partner

8/10

Excellent

01 May 2026

Sandi

Clean room, very helpful staff, breakfast was not included, but 15 Euro was worth what they had. Great location!

Partner

10/10

Exceptional

01 May 2026

Samaira

Lovely staff great location

10/10

Exceptional

29 Apr 2026

Paul

Excellent location, very friendly staff

Partner

8/10

Excellent

27 Apr 2026

robert

Centrally located walk anywhere, bars, restaurants, boat trips, train, buses

Partner

8/10

Excellent

27 Apr 2026

Carol

The place and staff were amazing. Only problem was the elevator only went to floor 3 and we were on 4th with very narrow staircase.

Friends_and_family Friends

8/10

Excellent

17 Apr 2026

Diane

We stayed at this hotel twice, for two nights before a bike tour and one night afterwards. The location of the hotel is excellent, and we were able to walk to everything. Nearby was public transportation to and from the airport and to places outside the city.

On the first stay, we had a room at the back of the hotel, and the noise level from the bars and restaurants was awful. On the second stay, we requested a room at the front of the hotel and it was much quieter.

My only criticism is that the thermostats in both rooms seemed to be only for decoration. They did not actually change the temperature of the rooms, and the rooms were too warm for our comfort.

Friends_and_family Family

10/10

Exceptional

17 Apr 2026

David

Not sufficient lights in the room. Room attendant did not replenish facial tissue. Have to use bath towels to keep shower water wetting the bathroom floor. Shower and sink drain slowly. Too many steps between our room and elevator. Safe batter is low and thus we did not us it. The staff did not replace battery in the morning as promise. Front staffs are very helpful during check-in. I won't return to XO.

Family

10/10

Exceptional

15 Apr 2026

Simon

Centrally located hotel with spacious and well appointed rooms whilst still retaining the quirky charm of a traditional Amsterdam house. Buffet breakfast was very good and the staff were extremely helpful. Best hotel I've stayed at in the city centre

Partner

4/10

Poor

11 Apr 2026

Mary

Hotel was very old fashion,shocked when we seen the rooms.not worth the money.u were paying dor the location.

Friends_and_family Friends

4/10

Poor

09 Apr 2026

Craig

A little run down, v noisy location with work been carried out from early morning in the street. Really good location.

Partner

4/10

Poor

09 Apr 2026

Ava

Staff was lovely. There was no mini fridge in the room? The room smelt quite badly, and the lighting in the hotel was just a bit dark and dingey. The location of the hotel is excellent though.

8/10

Excellent

04 Apr 2026

Patrice

Room was clean and tidy. No issues, staff were great. I didn't have any issues, the room could have done with a bit of updating

Family

8/10

Excellent

02 Apr 2026

Marco

Clean place, showing its age a little but still decent. Great location. Beds were comfortable but not stable, mattress kept slipping a bit, needs to be secured a bit better. Also room could use more light, desk was very dark. Overall though, I would go back for a short term stay. Clean and good location.

Friends

10/10

Exceptional

30 Mar 2026

Jarred

Staff , location and quality were fantastic.

Friends

10/10

Exceptional

23 Mar 2026

Matthew

Super nice!

8/10

Excellent

16 Mar 2026

Brian

Hotel is in a superb location handybto everything. Clean towels and bed made daily.
My only fault is the hotrl was very dated could do with modernisation

Partner

10/10

Exceptional

05 Mar 2026

Eileen

Room very clean, right in heart of the city and very handy for the train station. We have stayed here several times.

Family

8/10

Excellent

25 Feb 2026

Patrice

The room was clean & tidy. The staff were lovely & we were able to leave our luggage there until our room was ready. This meant we didn't have to haul them around with us & the same on departure. The breakfast was really nice. A great selection of hot food, cold meats, cereal, etc.

Family

10/10

Exceptional

24 Feb 2026

craig

Awesome room very clean. Awesome staff. A little loud in room from traffic outside

8/10

Excellent

24 Jan 2026

Azim

Was okay.

Partner

10/10

Exceptional

19 Jan 2026

Winston

My room was clean, location was excellent. I read previous comments, was skeptical, however I had none of the bad experiences. Will definitely book again.

Self

10/10

Exceptional

16 Jan 2026

richard

Easy check, friendly desk staff. My second stay because of a great location. Will stay there again.

Self

6/10

Pleasant

28 Dec 2025

Heather

Lobby was under construction. Stairwell smells like mold. Room was ok, beds were uncomfortable.

8/10

Excellent

07 Dec 2025

Rebecca

Clean room. Beds aren’t super comfy but a great budget option for a short break

6/10

Pleasant

22 Nov 2025

Frantz

The room was clean bur really really small, staff depending to the shift was nice, heating system defective needed to be reactivated everyday.

2/10

Poor

21 Nov 2025

Sam

Pictures were not representative of the actual hotels rundown, grubby condition. The room I was given first had wet carpet in areas. Bed linen was dirty and one pillow had what I suspected to be bodily fluids on it. Woke up in the middle of the night to another rooms faulty bathroom fan making a clatterling noise, which ran from 3am to 8am. Hotel did move me to another room, but no one really cared. Second room was better but still grubby. Carpet in hallway hadn’t been hoovered in a while. Took videos and photos. Hotel not interested.

Business

6/10

Pleasant

20 Nov 2025

SARAH

Could do with a little tlc and updating
Pleasant and helpful staff
Cleaning could be improved
Quirky but we got used to it
Excellent location

Partner

6/10

Pleasant

20 Nov 2025

Dawni-Jean Marie

Great location! Near shopping, grocery stores, restaurants, coffee shops and cafes. Shower was hot and pressure was great. Lovely staff. Rooms were ok. Beds were comfy, duvets were nice. Light beside bed stayed on all night, something was splashed on one wall, and we found a random pill on the floor that didn’t look like it was someone’s prescription. Also put up our “Do Not Disturb” sign as soon as we checked in and twice housekeeping knocked on our door asking if we wanted services, and once, they just unlocked the door and came in unannounced while we were sleeping. All aside, would stay here again. You can’t beat the price or the convenience.

Leisure Family

4/10

Poor

09 Nov 2025

Nicholas

My boys arrived before us and were given a room with mold on the curtains and the room smelled like sewer mixed with bleach. When we arrived I hat my room changed but the room looked like it was under construction. There was a hole in the wall in the bathroom with cords sticking out -I’m assuming it was ment for an outlet since there wasn’t any in the bathroom. The floor in the bathroom was dirty and I literally washed it my self and put some towels an the ground, plus there was clumps of hair on the carpet-not sure if it was vacuumed at all. If it wasn’t for the fact that there was no hotels available in the are I would have checked out immediately. I’m giving it 2 stars only because I feel bad for the staff and because the hotel in great location

Leisure Family

10/10

Exceptional

07 Nov 2025

Christopher

Great stay,, I love this hotel

Leisure Self

10/10

Exceptional

04 Nov 2025

Jessie

Excellent location

Leisure Friends

8/10

Excellent

30 Oct 2025

Lawrence

The room was small but efficient. This hotel had a lift, but I still had to drag my suitcase up and down stairs to get to my room.

Leisure Self

8/10

Excellent

23 Oct 2025

N

Fantastic location, short walk from the main station and you feel like your in the heart of the city centre.
Rooms were clean and tidy, staff were very friendly. Breakfast was ok, have had better in most other hotels I've stayed in.
The room we had, lacked double or triple glazing. It was very noisy outside form late afternoon til early morning. Then you had the street cleaners going round. Didn't get a great night's sleep on any night of my stay.

Friends_and_family Family

8/10

Excellent

17 Oct 2025

Shellee

Great location, staff was helpful, comfy beds

Leisure Friends

6/10

Pleasant

14 Oct 2025

claudia

Reception staff were amazingly helpful and the location was very central.

6/10

Pleasant

07 Oct 2025

Steven

+s: Absolutely in the midst of all the restaurants and bars. Reasonably quiet. Water pressure ok.
-s: Very tired looking and poorly lit room. Odd bathroom and at the top of four flights of very narrow, spiral stairs (lift will not take you to the very top).
Considering the price point (expensive) I would not go back.

Self

10/10

Exceptional

07 Oct 2025

Kevin

The room was clean and the staff was very friendly. The hotel is walking distance to the train station and conveniently located for tourist attractions

Leisure Family

2/10

Poor

06 Oct 2025

Salvatore

My door handle to my room was broke I asked for a new room they wanted to give me a room with no window and downgrade me and the room sucked way to small than I expected

Leisure Self

10/10

Exceptional

06 Oct 2025

Sandra

Very central.

Friends_and_family Friends

8/10

Excellent

04 Oct 2025

Nitin

Basic room, value for money, good location 2 minutes from central station

Leisure Friends

6/10

Pleasant

04 Oct 2025

Peter

Staff friendly and helpful. Near to all city amenities

Leisure Family

10/10

Exceptional

02 Oct 2025

Emily

Enjoyed our stay. The rooms were quiet and very comfortable. The staff were very helpful and welcoming. The stuffed Panda bear that they gifted my toddler was a very thoughtful touch.

Leisure Family_with_children

10/10

Exceptional

02 Oct 2025

gemma

The hotel was perfect for what we needed. Clean comfy beds. Big room. Staff very helpful. Close to everything in dam. I was wary due to previous reviews but I couldn’t fault the hotel. Will deffo use again.

Leisure Family

8/10

Excellent

28 Sep 2025

Tayla

Great location, easy to travel to and from

Leisure Partner

10/10

Exceptional

24 Sep 2025

Robyn

Great location, very walkable to major attractions :)

Leisure Partner

10/10

Exceptional

24 Sep 2025

Gerard

The location is perfect, the staff were friendly and helpful and the rooms were bigger than I expected.

Leisure Friends

10/10

Exceptional

19 Sep 2025

Heather

It was in a great location. Central to town and transportation. Room was nice and clean and staff were very friendly. Would definitely stay there again and recommend friends and family.

Leisure Family

10/10

Exceptional

19 Sep 2025

Luis

Super convenient location. Everything is within walking distance and Uber Drivers are quick to pick you up from this location no matter the time. The room was clean and nice. I don’t have any complaints.

Leisure Self

6/10

Pleasant

19 Sep 2025

Diane

Loved how close to everything this place was. Beds were ok, but the lighting in the room was so bad. Dimly lit. Also the shower was cold. And the floor felt like we were going to fall through in one spot.

Leisure Family

10/10

Exceptional

17 Sep 2025

Eileen

We have stayed here before and we have no problems with it. They even store your bags securely for you. Basic but excellent and handy to everything.

Leisure Family

10/10

Exceptional

17 Sep 2025

Dane

Great location with loads of great amenities and the staff were very friendly and helpful. The 4 beds were perfect for our family!

Leisure Family_with_children

10/10

Exceptional

15 Sep 2025

donghui

Staff nice, excellent location

Leisure Family

8/10

Excellent

12 Sep 2025

Matthew Dylan

Centrally located, nice hotel.

10/10

Exceptional

06 Sep 2025

Richard

Great hotel

2nd time at this hotel great location friendly staff easy check in

6/10

Pleasant

06 Sep 2025

Yvonne

Room was mostly clean. Mold in the shower. AC not working but had a fan and windows opened so it was fine. The location was super!

Leisure Self

10/10

Exceptional

01 Sep 2025

Leanne

Large clean room. Very happy with the location

Partner

10/10

Exceptional

26 Aug 2025

Samael

Nice location

8/10

Excellent

23 Aug 2025

Sandra

The rooms were very clean and more modern than I anticipated based on the pictures online. The building itself is still very old however, and rooms are not very sound proofed. We woke up a few times throughout the nights because of the noise and sound of other guests getting in late.

Leisure Partner

2/10

Poor

23 Aug 2025

Jeffrey

Room was terrible. Very dirty and in disrepair. Ended up shortening my trip and leaving a day early.

Leisure

10/10

Exceptional

22 Aug 2025

Tamara

Staff was amazing. Room was a little noisy as it backed onto the ped mall but wasn’t terrible.

Leisure Family

10/10

Exceptional

22 Aug 2025

Luna

Very good location, convenient, accessible and staff were friendly and helpful very accommodating and approachable.
Special mention to an Arthur he was very helpful in letting as do an early check in. Gesture was very much appreciated after a very early flight.

Family

8/10

Excellent

21 Aug 2025

Morgan

Staff were friendly and helpful. The hotel was quiet. Very convenient location.

Leisure Friends

4/10

Poor

12 Aug 2025

Christopher

The main issue is the power went out and never came back on for the remaining stay.

Leisure Self

10/10

Exceptional

07 Aug 2025

Olean Rebb

Perfect location, its a short walk to everywhere. However, the noise is too loud from Room 12. It was hard to sleep. The bed could be better quality However, Everything else is perfect.

Leisure Friends

6/10

Pleasant

04 Aug 2025

Niven

Staff were nice and friendly and the room was decent. Room service kept taking my towel, so I’d have to request a new one at reception daily.

I could also constantly hear people above walking around, and doors being slammed. Made it hard to relax at times; but the experience was ok.

4/10

Poor

31 Jul 2025

Katrina

We arrived late and were allocated a family room on the ground floor. We couldn’t easily find the room so needed a member of the reception staff to help. They also found it difficult to find the room and while they figured it out swore repeatedly and kept saying they ‘fu**ing hate this hotel’ We eventually found the room and entered. It was tucked right at the other end of the hotel. The window is at street level and revellers used the outside window ledge to sit and talk late into the night. We expected some outside noise given the location but this extreme.
On the plus side, the room was fairly clean. Nice beds and bedding, great shower. Coffee machine & TV all there. Just grubby carpets and walls tatty.
The breakfast was pretty good, chilled out and well stocked. Friendly staff.
The location is very central.
As a family, I wouldn’t recommend it - unless proximity to the station is a priority as it was for us.
For a group of four party-goers it would be a good option and reasonably priced.

Family

10/10

Exceptional

25 Jul 2025

Barbara

Great Stay – Clean, Convenient, and Affordable
The hotel was very clean and perfectly located—close to the train station and city center. The staff were incredibly friendly and helpful. Excellent value for the price. I would definitely stay here again!

Leisure Family

10/10

Exceptional

18 Jul 2025

L A

Great place to stay on a budget.

Front desk staff was very friendly and professional. Rooms and bathroom were nice and clean and with 4 beds, perfect for our family to stay in one room.
The breakfast was fresh and delicious with a great assortment of choices and delicious coffee options and the woman who runs it

Friends_and_family Family

8/10

Excellent

17 Jul 2025

JOHN

A perfect location for the first-time visitor to Amsterdam. The hotel is well maintained, the staff are friendly and helpful. In addition, the rooms are very comfortable and decently sized by European standards. I would definitely stay here again.

Leisure Friends

10/10

Exceptional

16 Jul 2025

Marie

Perfect location for everything we wanted to do. Only issue I had with it is definitely not a place for a single woman to walk back to in the night. Many men that were aggressive lingering around. But the hotel was great and the staff was so helpful and good

8/10

Excellent

16 Jul 2025

Chagon

Good location

Leisure Family

8/10

Excellent

13 Jul 2025

Rhys

Great location. Good value

Leisure Friends

10/10

Exceptional

11 Jul 2025

Teresa

The stairs were steep and I’m glad the elevator worked. The staff was friendly and very helpful.

Leisure Friends

10/10

Exceptional

09 Jul 2025

Perla

Super welcoming and friendly staff that did their best accommodating our stay!

When we came in they noticed we had lots of luggage and they went out of their way to get us a room that didn’t require a lot of walking up the stairs to make it easier for us and we didn’t even request this but they did it anyways!

They answered all our questions and concerns with a very friendly smile!

We had a clean room with AC available here. No complaints :)

Check out was also super simple and amazing.

We will definitely book here again in the future!

Leisure Family

10/10

Exceptional

07 Jul 2025

Vikas

Great Hotel, Great Location, Great staff

Leisure Friends

10/10

Exceptional

06 Jul 2025

Kerry

Best place for location!!

If we visit Amsterdam again we’ll definitely be returning to stay at the XO hotel - purely for the location alone!! We were right in the middle of the shopping area with the bars and red light on our doorstep so it was super easy getting off the train and a tiny walk to our hotel and sight seeing. The room was clean and the lobby had nice seats to hang out with friends. One particular guy on reception was really blunt and rude when we phoned to ask some questions about checking in but the staff we saw in person were helpful and friendly. No hairdryer in the room as advertised but I’m sure they would have got one if I asked. Could do with a mini fridge, some coat hooks and better lighting in the room but the bathroom was well lit and a good size and clean.
Fair prices for the rooms so we’re really pleased.

Friends_and_family Friends

8/10

Excellent

05 Jul 2025

Megan

We stayed at XO Hotel for a couple nights recently on a trip to Amsterdam with my friend. We chose this hotel for its convenient location as it was walking distance to all the sites. We didn’t have breakfast included for our stay but had breakfast locally each morning and there were lots of places to choose from. We had a twin room which was a really good size and very clean. The weather was really warm in Amsterdam during our stay so we were glad our room had free air con. The hotel is on the periphery of the Red Light District but was very safe and not loud. My only criticisms would be that the lighting in the room was quite dark especially around the mirror in the bedroom, there was no fridge and also there was not a great selection of drinks and milk for the coffee machine - but having the machine none the less was a nice touch. The staff on the front desk were friendly and we got discount vouchers for some of the places to visit or restaurants. I would stay here again if I revisited Amsterdam.

Leisure Friends

10/10

Exceptional

03 Jul 2025

Bilal

Room was cleaned. Provide very good services. Quick check in and check out

Leisure Self