Name: WestCord City Centre Hotel Amsterdam
Address: Nieuwezijdse Voorburgwal, 50, Amsterdam, 1012 SC, NL

10/10

Exceptional

28 Jul 2026

Sharon

The room was clean and the front office staff were sweet to store our luggage. They even helped us weigh our luggage before we flew out. The beds were comfortable and the pillows were soft.

10/10

Exceptional

26 Jul 2026

Joanna

Lovely hotel - pleased we stayed

10/10

Exceptional

22 Jul 2026

Geoffrey

Property is in a great location with great amenities at an reasonable price.

10/10

Exceptional

22 Jul 2026

Amit Ajaykumar

Lovely hotel

10/10

Exceptional

21 Jul 2026

Jon

Staff were incredibly friendly and generous. The air-conditioning worked great as did the water and television. Top-notch experience.

Self

10/10

Exceptional

21 Jul 2026

Sharon

Centrally located small clean room.

Partner

10/10

Exceptional

20 Jul 2026

Jacob

Perfect location 7 th stay here

Friends

2/10

Poor

18 Jul 2026

Shanmugaratnam

This was the smallest hotel room and bathroom I've ever experienced. Unfortunately, I won't be staying here again. If you're from North America or you're 5'6\" (168 cm) or taller, you may find the room extremely cramped, so keep that in mind before booking.

Family

4/10

Poor

15 Jul 2026

Michelle

Our stay was fairly average overall. The location is definitely the hotel’s biggest strength, making it convenient to get around and explore the area.

Unfortunately, the customer service let the experience down. We arrived about 10 minutes before the 3:00 pm check-in time and were told to come back in 10 minutes because our room wasn’t ready. When we returned right at 3:00 pm, we were then advised the room still wasn’t available because it hadn’t yet been checked after being cleaned. While delays can happen, the staff were quite dismissive and didn’t seem concerned or offer an apology or update.

Throughout our five-night stay, we didn’t experience a warm or welcoming interaction from the front desk staff. The housekeeping staff we encountered also appeared unhappy and disengaged, which contributed to an overall atmosphere that felt unwelcoming. Each afternoon around the 3:00 pm check-in period seemed chaotic, with staff appearing overwhelmed.

The hotel’s central location is excellent, but the level of customer service and overall hospitality didn’t match it. With a friendlier, more engaged team and a smoother check-in process, the guest experience could be significantly improved.

Partner

10/10

Exceptional

11 Jul 2026

anna

Good food

Family

8/10

Excellent

08 Jul 2026

Sabine

It was a very clean, modern room (large modern bathroom) with very comfortable beds and beautiful linens. Our room had a great view of the City Center. Love that there was fruit and coffee/tea and water available in the lobby. Disappointing was that Expedia described our room as being 206 square feet and we paid extra to have the larger room. Our room was very small and cramped. Angled walls and we measured it to be about 120 square feet, if that much. However it was a great central location just steps From parkade and so very practical ( 100 Canadian dollars for 15 hours of parking!!!! We were shocked! )Air conditioning was great to have! We would stay here again but have to see if there are other more affordable parking spaces.

10/10

Exceptional

07 Jul 2026

Roxana

Amazing staff!

Partner

6/10

Pleasant

03 Jul 2026

Pierre

Good hotel well located in Old Town. Our room was tiny with no place to open luggage. The platform of the bathroom sink was very small. They have a very good buffet breakfast.

Partner

10/10

Exceptional

03 Jul 2026

Paola

Very central and nice rooms
Great staff

Family

10/10

Exceptional

02 Jul 2026

Wei

All stuff were great, the air conditioning worded very well in the super-hot days

Partner

10/10

Exceptional

01 Jul 2026

Mahmoud

Great location and a very helpful staff. Love the bed and room was really comfortable.

Self

8/10

Excellent

30 Jun 2026

Mihai G.

It is a hotel well run and clean. It had a good breakfast spread.
Front desk personnel was very helpful

We had an issue with the AC. The room was very hot as we got in and the AC took a long time to get the room to comfortable condition .The AC is governed from the hotel reception and cannot be adjusted from the room below 20C.

Family

8/10

Excellent

30 Jun 2026

Michael

If I could give 10 stars for the staff, I would...SO helpful every day we were there, even when one of our party was ill. The lobby and breakfast are great...there's water and croissants out as well as a nice espresso machine. However, I can only give 4 stars as the air conditioner was broken, and it was during the heat wave. On top of that, it was ticking, so kept us up the 2 nights we were there. Some of the bathroom spaces were very tight...there was 12 inches of room between the toilet, shower and sink, making for some challenging maneuvers. Other than that, our stay was great, and the location is amazing...so many sights within easy walking distance.

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

James

I had no issues with the hotel. Very good value for money.

Family

8/10

Excellent

21 Jun 2026

Robert

Great value! Great location!

Partner

10/10

Exceptional

17 Jun 2026

Lisa

The hotel was right in the middle of city centre and everything was in walking distance. The breakfast selections were excellent, and the staff was very friendly and helpful.

Friends_and_family Family

2/10

Poor

16 Jun 2026

Doyle

We stayed 2 nights got early check in and they held our bags at no cost. Room was small but clean and beds good. Staff was lovely to deal with would definitely stay again.

Family

10/10

Exceptional

05 Jun 2026

Mark

This hotel is a five-minute walk from the main train station. It's within walking distance to canal tours, the red-light district, Madam Tussaud's and a lot of shopping. I even walked to the Rijksmuseum, the Van Gogh Museum and the MOCO Museum although the tram passes in front of the hotel.
The bathroom seemed like it was recently remodeled. The bed was great. I enjoyed the breakfast.

Self

8/10

Excellent

03 Jun 2026

Isabelle

Hotel bien centré.

Partner

8/10

Excellent

01 Jun 2026

Ahmed

Location of the hotel is great

Partner

8/10

Excellent

30 May 2026

Peggy

Clean room friendly staff. Perfect location. Near food and many attractions.

Friends_and_family Friends

2/10

Poor

29 May 2026

Joanna

Concierge was horrible. 4 guest was waiting in line to check in at 3pm. There was only one guest reception while others were talking inside the office which is behind the reception desk. When it was our time to check, we were told we have to wait another 15 minutes because the room was not ready but it was already past 3pm. When we got into our room there was chips beside the bed. It seems that room was not vacuum properly.

Partner

10/10

Exceptional

28 May 2026

Gillian

The breakfast was excellent. The rooms are small, great for solo travellers. The lounge is wonderful with complementary water and coffee. The location is perfect as it is very close to the train station and lits of eateries and restaurants. The staff were friendly and helpful.

Self

10/10

Exceptional

17 May 2026

Bonnie

Staff is amazing

Partner

10/10

Exceptional

14 May 2026

Amin

Excellent breakfast, great location and very friendly staff

Partner

10/10

Exceptional

13 May 2026

Robert

Absolutely my go-to choice of hotel for a city break in Amsterdam. A well located, comfortable hotel with truly impressive customer service. Some outstanding young women on receptie too 🙂

Self

8/10

Excellent

13 May 2026

Claudie

Nice stay, good services :o)

Friends_and_family Family

8/10

Excellent

12 May 2026

Linda

Excellent location. Lots of restaurants within walking distance. Breakfast provided was excellent! Room VERY small even for European standards. Cleaning staff needs to be more attentive.

Partner

4/10

Poor

11 May 2026

Sandra

No ac we could detect. Needed window open to sleep. Street noise is very loud from drunks shouting and fighting.

We were kept waiting 75 minutes past check in time for house keeping to have our room ready.

No compensation offered except a water or a candy bar.

Partner

10/10

Exceptional

07 May 2026

Cristian

Muy buen servicio

10/10

Exceptional

02 May 2026

Vee Ruth

Staff are nice

Friends

10/10

Exceptional

24 Apr 2026

samantha

Hotel very clean and well maintained. Ideally situated between the station and the centre.
Breakfast included plenty of fresh fruit, cheese, as well as bacon and egg

Friends

8/10

Excellent

15 Apr 2026

Anne

Rooms are very small. Breakfast is okay, very unorganised in layout, have to backtrack a lot to get toast and toppings or cereal and milk. Staff are very helpful and friendly.

Friends_and_family Friends

8/10

Excellent

11 Apr 2026

James Philip

Lovely breakfast, helpful staff, rooms a little small (but it is a capital city hotel, so lind of expected)

Friends

10/10

Exceptional

06 Apr 2026

Xiaoyue

Excellent location, good view of the city from the room, very friendly and kind staff. I will definitely book this hotel again if I visit Amsterdam next time.

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Bernard

Backside of hotel a. It noisy at night

Partner

10/10

Exceptional

01 Apr 2026

Jennifer

The staff were very helpful and kind. The room was clean and had plenty of space as well as a good hair dryer and coffee. The view from our room was great! Highly recommend this hotel. Only complaint is that there were no power outlets / plugs near the bed which was inconvenient when traveling with a CPAP machine.

Partner

10/10

Exceptional

24 Mar 2026

VANESSA

Very nice and clean hotel. Located minutes away from Amsterdam Centraal train station. Plenty of dining and shopping options around. The staff was nice. We were only in Amsterdam for one night. It was perfect for what we needed.

Friends_and_family Family

10/10

Exceptional

24 Mar 2026

stephanie

Great location
Great staff

10/10

Exceptional

13 Mar 2026

Paula

Great location and great staff. Very friendly and accommodating.

Friends_and_family Family

10/10

Exceptional

24 Feb 2026

Alan

My wife and I vised Amsterdam in February 2026. The WestCord City Centre Hotel is a super hotel in a fantastic location. It was a 10 minute walk from the train station and a similar distance from Dam Square where a lot of the attractions are close to.
All the staff we met were very friendly and happy to help with information about a wide range of things, how to get somewhere, booking tickets etc.
Our only negative view was that the room was quite small and did not have a lot of wardrobe/storage space. We visited in February, so had packed more warmer clothing than we would have for a trip to the beach.
I would certainly have no hesitation in staying here again, if we returned to Amsterdam in the future.

Partner

8/10

Excellent

16 Feb 2026

Alberto

It was a good stay for a 1 day business trip. Room ok for 1 person but won’t work longer stays. EXCELLENT service by staff. Nice courtesy to storage your luggage for free after check out and before my flight.

Business

10/10

Exceptional

09 Feb 2026

Susan

Excellent location, helpful staff and solid breakfast. Room is small but perfect for a solo traveler

6/10

Pleasant

11 Jan 2026

Kevin

The room was on the street side and very loud, could hear all conversations. No staff members around in the morning when we left

Partner

8/10

Excellent

31 Dec 2025

Zane

Great location, friendly staff, nice and clean. Room very, very small.

Leisure

8/10

Excellent

25 Dec 2025

John

Good location. Clean hotel

10/10

Exceptional

18 Dec 2025

Joel

Thank you Team Westcord City Centre Hotel for the little surprise on our anniversary. We love the macaroons and wine, much appreciated. Location is perfect, close to everything, central station, Damrak, Damsquare, lovers cruise, red district and all other attractions within walking distance. Breakfast was delicious, lots of varieties to choose from. Highly recommended and would definitely stay here again when in Amsterdam.

Partner

10/10

Exceptional

17 Dec 2025

Walter

.

Friends_and_family Family

10/10

Exceptional

14 Dec 2025

Lindsey

Hotel was spotless and staff were lovely. Great little extras like water ect in reception.

Partner

6/10

Pleasant

13 Dec 2025

richard d

Bbbh

10/10

Exceptional

10 Dec 2025

Nicole

Exactly as advertised. Convenient location, close to Amsterdam central train , the Dam and many other sites. Many restaurants around the hotel. We enjoyed Asian Thai restaurant at 105 same road as hotel, less than a 4 min walk. Rooms are small but clean, with kettle, coffee, etc. Staff was friendly!

Leisure Partner

10/10

Exceptional

08 Dec 2025

Joel

Everything was amazing the only complaint would probably be that the restroom is made of literally tainted glass that offers little privacy especially if you’re sharing the room with a family member or friend

Leisure Family

10/10

Exceptional

05 Dec 2025

Arthit

Great location. Clean and comfort

Friends_and_family Family

8/10

Excellent

03 Dec 2025

Barbara

The room was clean, but very small, which is common in Europe.
Staff was courteous.

Leisure Friends

10/10

Exceptional

01 Dec 2025

Alan

Great location - 5 minutes walk from Centraal Station and on tram line; Clean, comfortable room; Excellent breakfasts; All staff were very pleasant and helpful.

Leisure Self

6/10

Pleasant

29 Nov 2025

Rhian Jones

Room was in good condition. Lovely coffee and pastries in reception.
Asked for daily room freshen, this did not happen during our 3 night stay.
Staff member who checked us in was very helpful. Some staff members quite abrupt.

8/10

Excellent

24 Nov 2025

Jane

The location is great, with much to see. We walked to the museums, about a mile, but was not a bad walk. There were a couple of great restaurants near by, Savina which was nice to just stroll to dinner.

Rooms are small but clean. Staff was outstanding.

Leisure Partner

10/10

Exceptional

21 Nov 2025

Dan

Clean , great location

10/10

Exceptional

19 Nov 2025

Nicky

Clean room, pleasant and helpful staff

Friends_and_family Family

8/10

Excellent

18 Nov 2025

Celeste

The room was clean. The bathroom and room was a bit small but I probably didn't read the size correctly. It was ok though since it was for one night only.
Warm and friendly staff with food options at the hotel.
About 3 minutes walk from Amsterdam Centraal with lots of places to eat around.
I would stay here again but definitely in a bigger room

8/10

Excellent

14 Nov 2025

Jeffrey

The breakfast was incredibe. Very hearty.

Leisure Self

8/10

Excellent

14 Nov 2025

Danielle

Room was clean, staff were friendly and helpful the location of the hotel is amazing close to public transport made getting around the city easy. Great shops and restaurants all within walking distances. Only complaint was once you leave the lobby heading to your rooms there is an odd smell and not the kind of smoke smell you seem to have everywhere. In saying that once you open your window in the room it seems to disappear. And i would stay here again.

Leisure Partner

10/10

Exceptional

07 Nov 2025

Aminul

Seamless check in and out process with great customer service. Thanks!

10/10

Exceptional

06 Nov 2025

Marilyn

Hotel conveniently located walking distance to central station. Beautiful lobby. Nice (small ) rooms. Elevator. No room refrigerator.

Partner

8/10

Excellent

02 Nov 2025

Winnie

Decent, close to City

10/10

Exceptional

02 Nov 2025

Mario

Great, present and friendly staff. Clean room, perfect location for walking to food, cafes and the tram was a three minute walk. The sheets and towels were and smelled clean. Comfortable bed as well.

Leisure Self

4/10

Poor

01 Nov 2025

Rod

just the small size of the room was a bit difficult for elderly folks to get in/out of bed.
Otherwise stay was good

Leisure Partner

10/10

Exceptional

01 Nov 2025

Thelma

Super centric, very clean and friendly staff.

Business_and_leisure Family

8/10

Excellent

01 Nov 2025

William

The staff was amazing, so friendly and welcoming. The room was small, but that was not unexpected. The breakfast was very nice. While the street it is on is busy, and not “quaint “, it is a short walk to many places we enjoyed.
I would stay here again.

Leisure Family

6/10

Pleasant

28 Oct 2025

Donna

The room layout was inconvenient with nowhere to store luggage. Hardly any wardrobe space. The room was ver small and frankly depressing. We were happy to leave.

Partner

10/10

Exceptional

26 Oct 2025

William

Perfect

10/10

Exceptional

25 Oct 2025

Felix

Excellent Stay at WestCord City Center Amsterdam

We had a fantastic stay at WestCord City Center Hotel! The location is ideal — within walking distance of Central Station, Dam Square, and major attractions, and the tram stop is right in front of the hotel, making getting around the city very easy.

The staff were friendly, welcoming, and extremely helpful, offering great tips on restaurants, sights, and transportation. Check-in was smooth, and service throughout our stay was excellent.

Our room was clean, modern, and comfortable, with all the amenities needed for a relaxing stay. The hotel facilities were well maintained, and everything felt thoughtfully arranged.

Overall, WestCord City Center offers excellent comfort, a prime location, and outstanding service. We would definitely stay here again and highly recommend it to anyone visiting Amsterdam!

Friends_and_family Friends

8/10

Excellent

24 Oct 2025

HANNAH

Configurations of the bedroom are odd with light switches on the headboard kept rolling over and turning on lights

Leisure Family

8/10

Excellent

23 Oct 2025

Dennis

Staff was great! Room was clean and breakfast was good. Only down side was it was noisy at night

Leisure Partner

6/10

Pleasant

18 Oct 2025

Joanne

Room was awkward and small. Bed and pillows were nice. Shower drain was terrible and the door getting into the bathroom was like working a puzzle. The breakfast was 22eueo pp and based on selection not worth it. We found a reasonable cafe for breakfast at the square. Staff at the hotel were friendly and helpful.

Leisure Partner

6/10

Pleasant

15 Oct 2025

Cai Yun Connie

Air con, TV and room phone was down the entire night. Had to resort to opening window for ventilation in the cold night.

Partner

6/10

Pleasant

14 Oct 2025

Sheila

Hotel staff was not very friendly at check in. We arrived around 11:30am and was told that our rooms were not available and to come back at 3. We came back around 2 and the front desk staff was giving us a hard time about checking in. Finally they moved our room to another one so that we could get our room. Once in the room, it was very stuffy, musty smelling in there. Maintenance man in the hallway said that the air conditioner has been shut off for the season and that we would need to go downstairs to have it turned on. We went downstairs and asked if the air could be put on in our room and again, staff was rude but eventually turned it on.

Friends_and_family Friends

4/10

Poor

13 Oct 2025

Dallas

Air conditioning wouldn’t work, TV didn’t work, not very quiet in the room. For the money it costs to stay in this hotel, very poor.

Leisure Partner

6/10

Pleasant

13 Oct 2025

Tyler

Great location but carpet everywhere. Room was small and a bit impractical but the location makes it a very good option.

10/10

Exceptional

07 Oct 2025

Brenda

This hotel is right in the city Center, walk out the door and just go. Continental breakfast is delicious and a great way to start your day. Staff are helpful.

Leisure Friends

10/10

Exceptional

06 Oct 2025

Terri

Room was good, staff helped made the room cooler, staff very helpful

10/10

Exceptional

02 Oct 2025

william

Amsterdam visit

Everything within walking distance. Room was small by American standards but very adequate. I would stay there again!

Friends_and_family Friends

8/10

Excellent

30 Sep 2025

Helen

The location is excellent, the room was quiet and comfortable, the bed and pillows great, super night sleep. The staff friendly and helpful, the apples at reception were so crisp and sweet. The breakfast was really great value, delicious and fresh food with good variety. Our only complaint is the room was small, but guess that is the standard in Amsterdam. Yes we would recommend to our friends and would stay again. Helen and Ian

Partner

10/10

Exceptional

27 Sep 2025

Joey

Great hotel and near Amsterdam central station

Leisure Partner

8/10

Excellent

25 Sep 2025

Jane

Nice central location, a little close to red lights for my taste. Train station walking distance. We slept in (jet lag) so missed our room cleaning in spite of leaving a tag on the door. Friendly desk people. The interior room was quite small but very quiet. Transparent sink?! Bit weird.

Leisure Partner

10/10

Exceptional

24 Sep 2025

Dixie

Very helpful and courteous staff, clean large rooms, great tub, bikeable to downtown, quiet, walking and biking trails nearby, easy access off the highway.

Leisure Family

8/10

Excellent

22 Sep 2025

Antony

Excellent location re public transport and all so walkable Room service a bit inconsistent but sorted on on call to reception
Little room storage could be sorted out by good furniture design which was lacking

Friends_and_family Friends

10/10

Exceptional

21 Sep 2025

Christina

Lovely modern clean hotel. Very good location local bars and restaurants very easy to find . I wouldn't say this is a 3 star hotel more like a 4, okay the room we had wasn't massive but who cares when your only there to sleep,shower and get ready! Would definitely come back to this hotel.

Leisure Friends

10/10

Exceptional

15 Sep 2025

William

Nice hotel in a great location

Leisure Family

10/10

Exceptional

14 Sep 2025

Barry

Great hotel, perfect location about 5 min walk from Central Station. Very friendly and helpful staff, very clean and the free coffee machine in reception was great. I would recommended

10/10

Exceptional

13 Sep 2025

Kelly

Great location! Close to everything but away to the red light district (2 blocks away) so it’s quieter and feel so much safer! LOVE LOVE LOVE their breakfast!

Leisure Partner

10/10

Exceptional

13 Sep 2025

Steve

Loves to hotel. Very convenient to all of Amsterdam.

Leisure Family

8/10

Excellent

11 Sep 2025

Rhoderick

Great stay

Good place great location excellent staff. Rooms a bit small but average for Europe rooms. Very pleasant stay overall

Partner

10/10

Exceptional

10 Sep 2025

Anthony

Our third stay at the West Cord, works well for short Amsterdam stay

8/10

Excellent

09 Sep 2025

Mark

The location of the hotel is perfect, everything you could ever need is nearby, train station is not even a 5 minute walk, trams are right outside the door and only a 5 minute walk to Dam square

Leisure Self