Name: Sotel Amsterdam Central Station
Address: Martelaarsgracht 18 A, Amsterdam, NL

10/10

Exceptional

25 Jul 2026

David James van

Exactly as advertised. The room was very clean and everything seemed new.

8/10

Excellent

21 Jul 2026

CHLOE JIA YI

Staff were friendly and air-conditioning was really strong; perfect for the hot summer weather. Location is really good too, 5-10 minutes walk from the central station.

Only downside is that the stairwell is pretty narrow and there wasn’t lift access to our rooms so we had to carry 2 large luggage up the narrow stairwell into our rooms.

Partner

6/10

Pleasant

15 Jul 2026

Shaunalie

Black mold on wall around window that was one story above my head where I lay in the bed. Strange! You couldn't get to it if the place was on fire. The water in the shower sprayed all over the bathroom. There was nothing on the floor to keep it from spraying or flowing out, not even a slant on the floor. Crazy!

Partner

8/10

Excellent

29 Jun 2026

William

Our room was really small with two joined twin beds. Maybe 10 feet by 15 feet. It felt like a converted attic with a slanted wall. It would have been nice if there was a shelf or luggage stand that folded out to put your suitcase on. The room was very clean, quiet and modern. The AC system worked flawlessly in the heat. It would have been better if they had USB outlets for charging phones and what not like I've seen in other hotels.

The bathroom was a tiny combo room, maybe 4ft by 4 ft with the shower and toilet. With the pitched painted floor, water got everywhere and the floor was slippery. It would be nice if they had anti-slip pads on the floors. Also, they could use a shelf in the bathroom.

It was really close to Amsterdam Centraal and easy to find. The staff was helpful in helping you find your destination.

Family

10/10

Exceptional

29 Jun 2026

Emma

Prime Location, No Frills.

If you are looking for a luxury resort, this isn't the place. However, if you want a safe, cheap, and clean bed in the heart of Amsterdam, Sotel Amsterdam Central is a good choice for budget travelers.

The location is absolutely unbeatable. You are literally a stone's throw from Central Station, which makes getting to and from the airport or taking day trips incredibly easy. Everything in the city center is walkable from here.

We arrived quite late, but the after-hours check-in process was seamless. The night staff were incredibly welcoming, friendly, and made us feel very safe which is a huge plus when arriving in a new city after dark. They were also super helpful with directions.

Yes, the rooms are small. Yes, they are basic. If you’re planning to spend your days exploring rather than lounging in the room, this won't bother you at all. It’s a place to crash.

Perfect for solo travelers or couples on a budget who prioritize location over luxury. If you just need a functional room in a fantastic spot with helpful staff, book it!

Partner

10/10

Exceptional

26 Jun 2026

Emma

If you’re looking for a clean, affordable hotel in an excellent location, Sotel Hotel Amsterdam is a great choice. It’s just a 2-minute walk from Amsterdam Central Station, making it incredibly convenient for exploring the city or catching trains.

The rooms are on the smaller side, and the bathrooms are even more compact, but they have everything you need for a comfortable stay. If you’re after luxury, this may not be the place, but if you want a basic, reasonably priced room in a fantastic location, it’s hard to beat.

The staff were all friendly and accommodating, with the after-hours night staff deserving a special mention for their professionalism and willingness to help. The hotel also felt very safe, with staff available overnight, which was reassuring.

Overall, I’d happily recommend Sotel Hotel Amsterdam to anyone looking for great value, a central location, and welcoming service.

Partner

2/10

Poor

23 Jun 2026

Tatiana

I planned my trip to Amsterdam and chose a hotel near the train station for convenience. Among many options, I selected this property—but unfortunately, I regret that decision.
As someone who works in hospitality, I fully understand how important reviews are for hotels. However, this property definitely needs improvement. When you pay $448 for two nights, you naturally expect a comfortable room that matches what is advertised online.
Unfortunately, my experience was far from that. The room had a strong, damp carpet odor, which made it very uncomfortable and difficult to sleep. There was also no phone in the room, which made it inconvenient to contact the front desk when needed.
Additionally, the bathroom amenities were provided only in very small bottles. For someone with long hair, it was not possible to properly shower without needing to request extra products.
I arrived late in the evening and didn’t have enough time to address these issues with the front desk. I also had to leave very early in the morning, so I couldn’t properly follow up on all my concerns.
To make matters worse, the view from the room was extremely unpleasant. I couldn’t even open the window as it faced pipes, staircase structures, and a roof covered in garbage and cigarette butts.
This was my first visit to Amsterdam, and this experience has left me quite hesitant about booking hotels in central locations in the future.

Self

8/10

Excellent

12 Jun 2026

Hayley

Amazing location, straight outside central station! Our room was in the basement which lacked any natural light and the shower flooded the bathroom after each use which was a bit annoying, but comfy beds and helpful staff. Ideal for 2 nights stay if getting the Eurostar. Close to all the action!

Friends_and_family Family

4/10

Poor

25 May 2026

Guy

Bang average hotel. Good location but that was probably the only good thing

10/10

Exceptional

20 May 2026

Simon

Comfortable room in an excellent location in central Amsterdam. Staff were welcoming and friendly and the room was nicely equipped

Self

8/10

Excellent

13 May 2026

Jay

Very close to Amsterdam Central Train station. Nice area.

Family

8/10

Excellent

04 May 2026

Lynne

Very small shower, even by European standards. Room was small, but charming and clean.
Coffee was available at the front desk, which was a lovely amenity.
Staff was friendly.
Location was excellent.

Friends

6/10

Pleasant

26 Apr 2026

Mauricio Antonio

The room smelled like sewer, it was quite dirty and the hotel is overall in poor condition. Stay here only if you want a central location.

Self

6/10

Pleasant

19 Apr 2026

Rosemary

This hotel is in a very good position near the central railway station. It comprises of 2 buildings joined together. There is a lift in only one of the buildings so if you have mobility issues you need to stress you need a room with lift access. The other building has steep staircases. The rooms are small. The beds are comfy. The en suites are new but are wet rooms so the entire floor gets wet when you shower. There are no hand rails so you need to be careful not to slip. There are no shower mats or bath mats we used a towel on the floor just out side the ensuite so we didn't slip on the bedroom floor. The rooms do get cleaned every day so the ensuite floor is dried and you have new towels each day.The room has a heating/air-conditioning unit which is very efficient. There is no mirror outside the bathroom. The bathroom mirror misted up after using the shower and as the floor was wet it wasn't easy to use. There is a coffee machine and nespresso pods. We had to ask for a kettle but it was provided. There is free tea and coffee in reception. The water is drinkable. There is a free safe in the room. There are some hangers for clothing but no other storage.The staff were very friendly and helpful. It is a good base for a couple of nights. With easy access behind the station to the free ferry to get to This is Holland for trips to Kruekenhof Tulip Festival. There are near by cafes that serve breakfasts. All in all recommended for a reasonably priced short stay.

Partner

10/10

Exceptional

16 Apr 2026

Margaret

The front desk staff were wonderful. The room and bed were comfortable and the location perfect.
My only negative comments were about the bathroom door which was a heavy glass opaque barn door..terrible. It came off the track multiple times and hate see through doors on a bathroom. The room lighting was also a bit dark for me, but everything else was great.

Partner

8/10

Excellent

14 Apr 2026

Hussain

Very convenient location which is few minutes from the Central Station and town Centrum. The rooms are small but they are clean with air conditioning and coffee cups (coffee machine at reception is free to use).
The bathroom was small but since we only use the hotel to sleep with most of our days outside and about, it was a good choice for us.
I would recommend.

Partner

8/10

Excellent

13 Apr 2026

Gail

This hotel is in a smaller older building, but the room was what I needed for a one night stay. The room was clean, the bed was very comfortable. Could use better lighting, especially in the bathroom. The front desk staff was very friendly and helpful. Hotel is well located.

8/10

Excellent

30 Mar 2026

Fraser

Great location, but the room was very small and the bathroom didn’t offer any privacy and when the shower was used it got water everywhere.

Partner

8/10

Excellent

25 Mar 2026

Darcy

Totally perfect location, super close to the central station and surrounded by great restaurants, bars, and venues. Staff was friendly, checking us in quick and efficiently. Only a couple small issues: the shower can easily make the bathroom a soaked flood if not cautious, the room was clean enough but not quite ideal, and the staircase up to the room was incredibly steep to get up (especially with luggage). Neighbouring rooms can be a bit loud so be sure to bring earplugs!

Friends

6/10

Pleasant

25 Mar 2026

Luis

Ships nearby

10/10

Exceptional

16 Mar 2026

Bernard

Loved our stay at this hotel would definitely stay again!

10/10

Exceptional

09 Mar 2026

JON

Great location, friendly staff

Self

10/10

Exceptional

04 Mar 2026

Molly

Lovely would definitely stay here again

Partner

4/10

Poor

28 Feb 2026

Robyn

Not the friendliest of check ins / guest interaction.

Placed in the basement room. When we got to the room, the room had a musty smell (there was a window and air-conditioning). The TV was hanging from the wall wonkily. The TV did not work and the window would not shut / lock so was open and had access to stairs / staff area.

I went to reception to mention the window and TV. The receptionist was fairly blunt and stated that they know there are faults and that I booked that basement room. I mentioned that I booked a room that I thought would be secure and would have working facilities.

In summary, the receptionist stated that I would have to pay an additional 20 euros to stay in another room. I mentioned that I thought this was unfair. The window and TV are beyond my control and that if the other rooms are empty what is the problem with allowing us another room that has a working window and TV.

The receptionist stated that we cannot upgrade to a 'room with a city view\" just because we wanted to.

The receptionist later sent someone to fix the window so we could leave the room with valuables inside however the service from the receptionist was sharp and not customer accommodating. Although we don't go away for a TV, we do appreciate the facility if it is offered.

If we had been away for more than one night, we would have cancelled our booking and gone elsewhere instead.

Partner

8/10

Excellent

14 Feb 2026

Charlotte

The staff were really friendly, allowed us to check in early so we could make the most of our day. The room was quite small and did feel very limited for space, a little outdated but ideal for a short break

Partner

10/10

Exceptional

07 Feb 2026

nicholas

Very clean and tidy, minutes from the station and town. 24 desk, easy check in and friendly staff

Leisure Self

6/10

Pleasant

21 Jan 2026

Kelsey

Room, hotel and staff were nice. Did pay for a upgraded room which I didn’t receive the first night but the second night it was amended.

Partner

2/10

Poor

20 Jan 2026

Zach

Room wasn’t as clean as it should be.
Has potential just needs some TLC. Staff and location is good.

Business

8/10

Excellent

12 Jan 2026

Umair

Good place

2/10

Poor

17 Dec 2025

Nazanin

Extremely first

6/10

Pleasant

29 Nov 2025

Mohammed Mirage

No heating in bathroom, but very good location!

Leisure Self

10/10

Exceptional

23 Nov 2025

Jill

Clean room, easy location to train station and city. The staff were all very friendly and helpful with recommendations

Friends_and_family Family

10/10

Exceptional

18 Nov 2025

Blanca

Good location

Self

6/10

Pleasant

07 Nov 2025

Joshua

This is our 3rd time at the Sotel and usually we are so happy with our stay!

Unfortunately, this time we were given one of the ground floor rooms, which were much older than the upstairs rooms and could do with a urgent makeover.
The beds were comfy as usual, but we had a tiny window that went out into a square of walls.

The shower/ bathroom we were really unhappy, the shower was broken and the water sprayed out the back of the shower head with more pressure than the actual shower, along with no suitable drainage for the shower to drain into, so we were left everyday with a soaking wet bathroom floor, that the towels couldn’t even soak. We did report this twice and asked for extra towels to clean but this wasn’t actioned. We did ask if we could change to another room, but were told they were fully booked, even though the ‘rooms available’ was lit in the window.

Luckily we are both good sleepers as all 3 nights there was loud music that sounded like it was next door, this went on into the early morning, it was annoying but we did manage to ignore it, a light sleeper would not have been able to block it out.

We were really disappointed as both other times we have had a great stay, clean and tidy, which is why we chose to book again.

I’m not sure we will be back due to this inconvenience, we felt very forgotten considering this was our 3rd year here.

If you are staying here I would call ahead to make sure you are not in rooms 600\700.
Our room was 601.

Leisure Partner

4/10

Poor

30 Oct 2025

Richard

Heat did not work. Definitely not the room in picture. Staff was courteous and friendly. Fire escape door sealed. They gave us a portable heater for our room. A plus.

Partner

6/10

Pleasant

29 Oct 2025

Deborah

Very small room. Be aware of stepping up into bathroom, as I fell and cut my arm. Close to train station.

Friends_and_family Family

4/10

Poor

23 Oct 2025

Garni

I want to start off by saying the location was perfect, very conveniently located to everything. However, upon arrival, I find out that the elevator doesn’t work, and the receptionist didn’t even offer to help with the luggage’s. I had two luggage's that I needed to carry up two floors. Then, when I arrived to my room, the second you open the door the room reeks of a sewer smell. Given the price you pay for this property, more professionalism and cleanliness is expected. Another issue I had was that the heater would not heat up, it would only blow cold air.

Business_and_leisure Self

6/10

Pleasant

18 Oct 2025

Tammy

Staff was friendly and super helpful. Older building. Great location

Partner

2/10

Poor

03 Oct 2025

barbara

Sadly this was the worst hotel I have ever stayed in, in my life and spoiled my time in Amsterdam.It was convenient for the station but there is nothing else to say . It was so expensive and certainly does not warrant the rating given on the Expedia website.

Leisure Self

10/10

Exceptional

02 Oct 2025

Brogan

Lovely little hotel will be back again!

6/10

Pleasant

30 Sep 2025

Sissel

Small rooms , very noisy

Partner

2/10

Poor

28 Sep 2025

Ken

Absolutely horrible hotel. Arrived in my room smelling so strong of sewer and had to go back to the check in and ask for a room change. Sorry we have no other rooms was there answer. No offer to help or anything. Had to try and sleep in that filth. Never will I stay here again or recommend to anyone.

Self

4/10

Poor

18 Sep 2025

Oliwia

2/5

We stayed in the basement room, the stairs going down were so steep and dangerous. There were public toilets next to our room which made it feel unsafe. The light in the bathroom didn’t work. Good location though.

Friends_and_family Friends

4/10

Poor

16 Sep 2025

Roque

I did not choose this hotel on my own; a friend booked it. The only positive aspect of this hotel was its very convenient location to the train station.

Self

10/10

Exceptional

14 Sep 2025

Emily

Great central location with easy access to train station and walkable to main touristic area of amsterdam

Leisure Partner

2/10

Poor

24 Aug 2025

Abigail

It was in a good area central wise however staff was very unfriendly and our sheets were dirty. We also werent given washcloths and max. 2 towels. The room is so tiny only one person can walk around at a time. Not worth the price

Leisure Partner

10/10

Exceptional

13 Aug 2025

JACOB

Excellent short stay

Great value, cute building right across the road from the train station. Decent facilities, everything you need for a short stay. Staff were lovely, offered to keep our bags safe after check out while we went exploring.

Friends_and_family Friends

10/10

Exceptional

06 Aug 2025

Kimberly

Room was small- comfortable for 1 person, but had everything you could need compared to a regular American sized hotel room.
Always had staff at the front desk for any needs.
Free coffee machine in the lobby and coffee machines in the room too

Leisure Family

10/10

Exceptional

15 Jul 2025

EDWARD

Lovely little hotel at a good price.

4/10

Poor

13 Jul 2025

Molly

Wouldn’t stay here again. Great location but this hotel was one of the worst and expensive I’ve stayed at. The bed was awful and had two thin foam mattresses placed on top of a bigger mattress so we felt like we were going to slide off the bed. The shower didn’t drain properly and the bathroom was very impractical and small. The room was so small, you could barely move around and unpack luggage. The stairs down to the basement were really narrow and dark so it was really hard to take luggage down there. Since the basement was underground, it also felt really damp. Overall, the location is the only good thing to offer about this place and the staff were lovely.

Leisure Partner

10/10

Exceptional

10 Jul 2025

CARMEN

Básico para dormir y ducharse

Self

6/10

Pleasant

06 Jul 2025

Emre

Good but small room

Business_and_leisure Family

10/10

Exceptional

25 Jun 2025

Harold

The hotel was very well located near the active tourist center and Grand Central Station

Leisure Partner

6/10

Pleasant

24 Jun 2025

Paula

Great location but the room is very small. Housekeeping did not refill our coffee and we only had one cup supplied. Small things but they make a difference.

Leisure Partner

6/10

Pleasant

02 Jun 2025

Jonathan

Short 2 night stay. Room was ok. Pretty standard but i knew that.
Void above the bed in room 303 lets in to much light. Be better if they'd fit a black out roller blind across the gap.

Leisure Self

10/10

Exceptional

23 May 2025

Judith

Staff friendly couldn’t ask for more from them.

Leisure Friends

10/10

Exceptional

23 May 2025

Megan

The room is quite small but was in a gray location. Very clean. Staff was very nice.

Friends_and_family Family

6/10

Pleasant

07 May 2025

Charles

We booked these rooms to be close to the city and the train station. It is a perfect location for that. Otherwise the rooms are very small and access is dark and stairs are terribly steep. Neighbors were fighting in the midde of the night. It was okay for one night but I would never stay here again.

Leisure Friends

10/10

Exceptional

06 May 2025

Verified traveler

Sotel

Room was a little small but as expected for a city centre hotel. Stairs to room a little steep and no handrail on first night but replaced next day. Staff very friendly and helpful .

Partner

4/10

Poor

05 May 2025

Nathawan

I am travestayed for 2 nights. Staff is nice but once I step in the room,

8/10

Excellent

01 May 2025

David

It was an enjoyable stay. I enjoyed the 'quaintness' of the facilities.

8/10

Excellent

20 Apr 2025

Peter

Close to Central Station and Amsterdam city life.

Leisure Partner

2/10

Poor

06 Apr 2025

yaqing

The front desk girl was horrible. Must be fed up with tourists who have legitimate questions. She doesn’t fit with her role

Friends_and_family Friends

6/10

Pleasant

02 Apr 2025

Vanessa

There was only shampoo, no conditioner in the washroom. The elevator didn't work at night.

Business Self

10/10

Exceptional

09 Mar 2025

Lewis

Lovely stay, very central, booked a econ double room - which was small but defenitely worth the price, room was clean throughout, staff were perfect, not a fault at all. Deffo reccomened

2/10

Poor

09 Mar 2025

Paul

Disappointed

Simply the most disappointing booking I’ve ever had. Mostly the fault of Hotels.com! The hotel was booked with the need for twin beds as very clearly marked, but on arrival at the hotel the room was a double room with one bed. This was completely inappropriate but the hotel had no twin rooms left so I was stuck. Hotels.com, who brokered the booking then refused to refund the cost!! After nearly an hour of wrangling over this they agreed to refund the cost of the hotel if I agreed to paying a £105 up front charge. No charge no refund!! I eventually contacted IHG hotel of whom I’m a member, and they accommodated me for a reasonable sum. I then left Amsterdam and enjoyed a perfectly relaxed weekend in Antwerp. Hotels.com should be ashamed of their customer service and you all should be very cautious about relying on them.

Friends_and_family Friends

2/10

Poor

09 Mar 2025

Jonathan

Discusting

Terribe stayed here twice before never have it been that bad

8/10

Excellent

09 Mar 2025

Toby

Hotel was good close to everywhere , room was good , staff were nice and helpful

Partner

8/10

Excellent

07 Mar 2025

Holly

Small but quaint and great location

Great location, easy walk to Central Station and throughout downtown area. My room was a little small with no windows, but. Was traveling solo so worked out great as a crash pad with a comfy bed and quiet reprieve from the bustle of touring all day.

Self

8/10

Excellent

23 Feb 2025

Vincent

Perfect location near to all venues and plenty of places to eat and drink

Leisure Partner

8/10

Excellent

19 Feb 2025

michelle

The?
Service we received at the hotel was amazing.The staff , there a fantastic , very much helpful

8/10

Excellent

05 Feb 2025

Shaune

Great value for money

Leisure Self

10/10

Exceptional

14 Jan 2025

Norman

I stayed here for 4 nights recently and the location was perfect for me. I found the hotel easily arriving from Centraal, all the staff were very helpful especially the lady that checked me in, the room was nice and spacious, the bed was comfy, and the surrounding area has everything you might need while staying in Amsterdam. 10/10. I will be booking here again on my next visit

Leisure Self

2/10

Poor

11 Jan 2025

Tracey

So noisey its not funny! I wouldnot recommend staying here.

Partner

8/10

Excellent

09 Jan 2025

Shane

So there are a lot of bad reviews for this place, but my experience was great. The room was small side, up on the 4th floor. Elevator worked great and the room was comfy and clean. It’s not a 5 star resort, but did me just fine. It is an older hotel, so don’t expect shiny and new. It was perfect for my needs and super close to the train station and trams.

Leisure Self

10/10

Exceptional

27 Oct 2024

Crystal

Fantastic hotel! In walking distance to everything. I will stay here the next time I travel to Amsterdam.

Friends_and_family Friends

10/10

Exceptional

20 Oct 2024

Chad

Great hotel

6/10

Pleasant

15 Oct 2024

Abdulrahman

There is no elevator and the staircase is like a mase and tiny which makes it difficult to ascend or descend most especially if you are carrying luggage

Leisure

8/10

Excellent

13 Oct 2024

Darya Nayier

Very small rooms better not to have luggage’s when you stay here :(

8/10

Excellent

29 Sep 2024

Ramesh

It was great and great location

6/10

Pleasant

22 Sep 2024

Libby

Good stay

2/10

Poor

20 Sep 2024

Owen

Made a booking via expedia for a double bed and received a basement room with 2 single beds, broken window blinds, tv didnt work, wall sockets hanging out the wall, wall damage and stains everywhere. I complained and asked for a refund, they said we would have to wait until home and contact expedia but could change room the second day. We move to the new room... this room had windows without curtains, footprints embedded into the carpet, the toilet faced the bed and the door didn't close fully, the door weren't actually secure into the fixture either and the walls were falling apart. We got home and contacted expedia with images and told them we'd mentioned refund to reception who told us to apply via expedia... they then refused a refund when expedia contacted them. Scam artists with horrible rooms. 2 nights cost over £300. Appalling place

Leisure Partner

10/10

Exceptional

19 Sep 2024

Vladimir

This property is in walkable distance from Central Station and all major events in historical Amsterdam

Leisure Partner

6/10

Pleasant

27 Jul 2024

Juliana

Fabulous location on a cute street. However I do not recommend this hotel if you are a light sleeper. The walls are very thin and sound transfers between rooms. I had difficulty sleeping here.

Self

2/10

Poor

12 Jul 2024

Patricia

Shocking . Near Central Station but should not be on your books . The reception area was not inviting and looked and felt sleazy. Our rooms were inconvenient … one on the ground floor where the occupants felt it was necessary to barricade the door . Our room was in the attic and was approached… inside the room …. by very steep twisting stairs . No one to help with luggage and very difficult to negotiate . Man on reception…. not professional… Horrible place . Felt more of a brothel than a hotel -very subjective judgement but there we are ! Thankyou

Leisure Friends

2/10

Poor

05 Jul 2024

Yatharth

The room was very filthy and small. There was hardly any space to walk besides the room. The water glasses were not clean. I could see cobweb and spiders in the room. There was no elevator to take you to the basement where my room was located. I had to use the emergency stairs to access my room and also had to take my luggage through those stairs. The stairs were so narrow that one could easily slip with the luggage. Even the staff was not at all courteous and was rude. I had a very bad experience with the property.

Business Self

4/10

Poor

02 Jul 2024

Lewis

Not the best

The curtains didn’t close
The tv didn’t work
An open socket gave me a electric shock
The beds are not mattresses they are mattress toppers.
How ever they have a free coffee machine so I guess that makes it a little better

10/10

Exceptional

01 Jul 2024

Ridvan

Scarlett and other staff members are nice and friendly. They are helpful. The otel’s location is awesome. Recommended to be stayed. Only thing is rooms are little tiny.

Leisure Friends

10/10

Exceptional

10 Jun 2024

Guillermo

Really close to the train station

Leisure Partner

10/10

Exceptional

08 Jun 2024

Hendrik

Handy to everything

Leisure Partner

6/10

Pleasant

04 Jun 2024

jesus

Good location , very small and simple room , no lift

Leisure Partner

10/10

Exceptional

02 Jun 2024

Brett

First Amsterdam Trip!

First trip to Amsterdam and did not know where things were but this Hotel, was walking distance between Canals, bars, and Red light district and Trains the most important part. The area was Safe and would recommend if you have kids this is a safe place as well. Highly recommend Hotel Sotel to all travelers and I also would mention area was quiet and not loud and we stayed on the first floor and the people above us you couldn’t hear them at all! Only draw back was the shower if you take a 15 min shower like me be prepared the bath room will be wet! I repeat take a fast shower. Draining system for shower was inadequate and room was wet from day 1 to Day 3. Other then that we loved our stay.

Partner

10/10

Exceptional

30 May 2024

DEAN R.

Good

Leisure

4/10

Poor

29 May 2024

Eoin

Very expensive for a tiny room.

Leisure Self

10/10

Exceptional

29 May 2024

Francis

The property was located in a very convenient location near the train station. Restaurants and shops were near by, as well as easy access to the canal tour boats. The staff was friendly and professional. Thank you.

Leisure Self

4/10

Poor

16 May 2024

Scott

Small room very unpleasant window view

Partner

8/10

Excellent

15 May 2024

Anne Vander

Good place since it's walkable from the central train station. But the room was incredibly small, hardly enough space to put down your suitcase between the wall and the bed to leave enough room to walk between the 2. Our room was on the 2nd floor and we had to walk up 2 flights of stairs, very narrow and curved, but at least they helped us get our luggage upstairs. In the bathroom there is no enclosure around the shower so water tends to get all over the place and we had to dry the floor in order not to get wet feet when standing by the sink or using the toilet. But great location if you want to be in the thick of things. The beds were very comfortable and it was quiet.

Leisure Partner

2/10

Poor

12 May 2024

Erin

The room was not advertised as a room in the basement with no window. We didn’t even stay it was so bad. We ended up finding a room at another hotel. I wish I’d never booked here. What a waste of money

8/10

Excellent

09 May 2024

Robert

Nice room close to train station. Small rooms but ok.

Friends_and_family Friends

4/10

Poor

03 May 2024

Erin

So so Sotel Amsterdam

Staff was wonderful. Very nice and helpful. Room not so much. My fault! Never book a basement room! Shower and sink very very slow draining problem. Room very tiny, hit our heads on TV a couple of times.

Partner