Name: Quentin Arrive Hotel
Address: Haarlemmerstraat, 65, Amsterdam, 1013 EL, NL

2/10

Poor

04 Aug 2026

Silvia

The property had bed bugs and the staff were not helpful. Looking to see if I can get support on making this right. This is not acceptable.

8/10

Excellent

23 Jul 2026

Eduardo

I like shops nearby

2/10

Poor

09 Jul 2026

Ruth Marcelita

Solo la ubicación de lo contrario el hotel está terrible

Partner

10/10

Exceptional

05 Jul 2026

Alexis

Amazing location! Everything was clean and helpful staff!

4/10

Poor

25 Jun 2026

Sheldon

The main lobby seems inviting. The rooms and shared bathrooms have a lot to be desired. Elevator did not work. Not a huge deal but was indicative of the property as a whole. Missing tiles, thin mattress, overall property in decline. For the money expected more. Only stayed a single night due to conditions. A little more searching found a hotel with its own bathroom. Same price. Much better value.

8/10

Excellent

05 Jun 2026

anita

Great location, nice staff, very authentic but affordable price. Saved for future:)

Partner

6/10

Pleasant

31 May 2026

Gregg

Close to central, comfortable bed.
Noticeable delays on only 1 staff member trying to check everyone in.
Mucking around with email forms to fill and additional payments took another 40 mins just to get to room

Self

2/10

Poor

05 May 2026

Richard

breakfast ok, staff ok, rooms are too small

Self

4/10

Poor

27 Apr 2026

Oludamilola

Poor standard and staff relationship

Friends

4/10

Poor

18 Apr 2026

Sushant

Staff was friendly and helpful. Other things like house keeping and amenities were not upto par.

Family_with_children

8/10

Excellent

18 Apr 2026

Brody

Good area

2/10

Poor

17 Apr 2026

Vivian

I didn’t choose the breakfast at the hotel.

Friends_and_family Family

8/10

Excellent

16 Apr 2026

Nena

Great spot for a quick stay! Shared a 4 twin bed with 4 of us, the only down side was there was no mini fridge in our room or a common fridge for guests which I have been accustomed to with hostels! Otherwise everything else was great - perfect location, easy check in, clean

Family

6/10

Pleasant

28 Mar 2026

Gabriela

Nice staff

The tv didn’t work
The window wouldn’t close
The bed was comfortable

10/10

Exceptional

20 Mar 2026

Aoife

Clean room
Very good location
Staff very polite

Friends_and_family Friends

10/10

Exceptional

18 Mar 2026

charlene

Clean room good location. Basic but all you need.

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

Mario

For solo traveler, this is a gem! Centrally located, comfortable bed, pleasant staff. Shared bathroom and washroom but it is not a negative factor at all. If I ever travel alone tk the Netherlands again, ill definitely stay here.

Self

10/10

Exceptional

24 Feb 2026

mac

Me and my family enjoyed our stay at Quentin Arrive Hotel in Amsterdam. The location is super convenient — close to everything and easy to get around. Less than 10min walk to Amsterdam Central.

The staff were genuinely courteous and very helpful, which made a big difference. They were always welcoming and ready to assist. Overall, a simple, comfortable place to stay — would definitely come back!

Family_with_children

2/10

Poor

16 Feb 2026

carol-ann

There were bed bugs, this was discovered by my 17 year old daughter and her 2 eighteen year old friends at 10pm, they called me and I asked them to pack up room and go to reception, I remained on FaceTime, reception immediately offered a refund without questions, and were in no way a help in securing alternative accommodation, nor were Expedia when I went on web chat, I did manage to secure alternative accommodation at a lot more cost, given short notice and the late time of night, as well as additional expense in Uber to get them there, my full refund was not even honoured even after chasing this with Expedia nor have I received my £50 key card credit that was promised as way of a goodwill gesture, shocking service

Leisure Friends

6/10

Pleasant

30 Jan 2026

sofia

Hotel is in an excellent position. Cant praise the staff enough, anything we asked they went beyond and above for us. Our room was a decent size , not the cleanest room we ever been but not too bad and not bugs or any insects! Is a bit noisy too.

Leisure Partner

6/10

Pleasant

12 Jan 2026

Madaleine

Staff were lovely and location was perfect. I booked the quadruple room and it was very different from the photos. It was small and didn’t have a window.

Leisure Friends

2/10

Poor

03 Jan 2026

Damian

I was denied access and refund, now I’ll have to spend night searching for place to stay

6/10

Pleasant

13 Dec 2025

Anthony

Near to the train station and central to the shops. Staff were helpful and the rooms were very basic. We had a share bathroom which was cleaned regulary. We didnt have breakfast as there are plenty of places to eat locally.

10/10

Exceptional

30 Nov 2025

John Paul

Hotel was perfect for what we needed. Relatively close to the centre of the city. Clean, with friendly staff. We were able to leave our luggage before we could check in, did take advantage of the early check in, for a reasonable fee in the end. Couldn’t fault the place at all.

Friends_and_family Family

10/10

Exceptional

20 Nov 2025

Amy

You get what you pay for, location is fantastic. Basic rooms and a shared bathroom (always spotless) and I’ve never had to wait. Friendly staff on the counter and very helpful.

Friends_and_family Friends

8/10

Excellent

19 Nov 2025

Sireesha

Location

Self

10/10

Exceptional

16 Nov 2025

Christina

Well! I read the reviews and I must admit i was put off, however on arrival I was pleasantly surprised, this hotel is not 5* but it is well worth the money, it is clean and literally slap bang in the city centre and the staff are really helpful, it’s shabby but clean and safe so in my opinion it’s 5 star xx thanks for a great stay x

2/10

Poor

11 Nov 2025

Eva

room was completely different to the pictures online, the room was also covered in mold wich has led to all of us being unwell.

10/10

Exceptional

08 Nov 2025

Jonathan

Nive

4/10

Poor

26 Oct 2025

Kevin

Checked into my room to find blood and drugs on the sheets with garbage on the floor. They show you a picture of a bathroom and a shower on the page but don’t tell you it’s not a part of the room but it’s down the hall and it’s communal. Would not recommend.

Leisure Friends

6/10

Pleasant

08 Oct 2025

Amy

Lovely staff horrible stairs

Friends_and_family Friends

10/10

Exceptional

08 Oct 2025

April

Great location...easy to walk everywhere! The room was great, you do have to share a bathroom and shower w others on your floor but both were exceptionally clean!

Friends_and_family Family

6/10

Pleasant

02 Oct 2025

Steven

I’ve stayed here a couple times. Like most budget hotels in Amsterdam it’s not that nice but the location is outstanding at least.

6/10

Pleasant

25 Sep 2025

Robin

Lots of shops

Self

4/10

Poor

23 Sep 2025

Solange

Extremely dirty. Very loud area at night. Only the cleaning person and two of the receptionists were actually attentive and friendly. There is no lift and the stairs are crazy work. That by itself is not a problem but it is if you happen to travel with seniors, children, lower complications. Its conveniently located but that's really all it has going for it. Wouldn't stay here again. Would rate one star but I only have two more for the hard working cleaning guy who seems to be the only one having to do every single thing by himself and the two other sweet receptionists.

Leisure Family

6/10

Pleasant

16 Sep 2025

Gina

The location was ok, close to trams. There was no elevator which made bringing luggage in painfully difficult. Shared bath small and dirty, room very small and lacked outlets for charge and other needs. Staff not too engaged except for Alexandra

Leisure Family

4/10

Poor

15 Sep 2025

Chris

Not recommended

I will start saying that the staff was friendly and helpful and that the location of the hotel is really good. Although the hotel didn’t meet our expectations at all. Our room was located on the fourth floor and the lift was not in operation. There were three small beds (really small, I couldn’t even turn on my side) and a small sink in the corner. The floor wasn’t clean and the chair looked like they took it out of a 200 year old witch house. Nothing to do with the photos on the website! Not only they don’t match with the actual place, either they’ve been taken from another hotel or highly altered.

Friends_and_family Friends

10/10

Exceptional

15 Sep 2025

Denis

Everything about the hotel was amazing
Location was great, super walkable and quiet center of everything. Highly recommend it and the staff were super kind friendly and nice as well

Leisure Partner

8/10

Excellent

28 Aug 2025

Byron

Decent hotel in a great location

Hotel is in a great location from the Train Station and on a great street with lots of food drink and shopping options. The room was tidy and we were lucky to have a view of the main strip. Will deffo stay in this hotel again.

Friends_and_family Friends

6/10

Pleasant

25 Aug 2025

Osmund

The property is in a great location and the staff is very accommodating. Only thing is that the building is a little outdated and there is no \"lift\" or elevator to get you up to the 4th floor if that is where you are staying. Walking up the stairs can be a drag but other than that, its a good place for the price.

Leisure Friends

8/10

Excellent

22 Aug 2025

Anna

It was definitely two stars but great location, friendly staff and fabulous location. We put four adults into a room with four singles and it worked out great. Bathroom down the hall was managable as well. Lots of food choices all around. Central station 10 minute walk.

Leisure Family

8/10

Excellent

22 Aug 2025

Matilda

Great location

Great location. Hotel is rather shabby. But does the job.

Friends_and_family Family

2/10

Poor

20 Aug 2025

Brooke

Bed bugs in my bed. All eggs on the mattress had to book a new hotel

6/10

Pleasant

19 Aug 2025

Verified traveler

Not worth the money

Very small family room for the price. Beds and bedsheet were not spot on clean. Good location. Expensive items and snacks for sale at reception.

Friends_and_family Family

2/10

Poor

18 Aug 2025

Norma

There was nothing unique above this place the worst place we've ever stayed in, room was in the basement carpet on the stairs filthy,4 cots wirh spondes the room was like a filthy dorm room no one shoul

4/10

Poor

15 Aug 2025

Anneliese

The bed was comfortable. Check-in on August 11, 2025, was with a very grumpy and rude woman. One of the two toilets on the ground floor was broken. The elevator is out of order (broken). The beer tap at the reception desk is broken, and the light of the nameplate outside is also broken. There is one toilet per floor and one bathroom for both floors 3 and 4. One towel per room for three people in the room.

Leisure Family

6/10

Pleasant

14 Aug 2025

Roberta

I had emailed the property in advance that I would like to check in 2 hrs early. When I arrived the room wasn’t available and would be at the regular check in time. I did end up using the shared shower and toilet. The leaving my stuff in the closet. The staff were helpful and accommodating.

This is my second time staying at this hotel but this time solo. I forgot how noisy it is outside. There’s a heater in the room but no AC (which makes sense because it’s an old building), so my window was open. Throughout the night, people would be yelling in the streets. I noticed that even if the window was closed, there’s a whole broken into the window for ventilation purposes.

Bed, pillow and blanket wise was fine. I found that comfortable.

Shared toilet and shower is interesting because it’s timed. So you have to wave your hand to make sure it senses your presence. Water temp and pressure was fine. There is shampoo/body wash and conditioner.

I remembered the stairs. Which is the spirally stairs. I only stayed 2 nights so I had a small carry on suitcase. I remembered last year there were 3 of us and we had carry on and a large suitcase. So it can be tiring to go up that many stairs esp if tired from travelling.

I found the location very convenient to the central station and convenient to everything else.

Leisure Self

2/10

Poor

09 Aug 2025

Bianca

Staff dismissed all problems, room dusty and dirty, not clean at all. Side table had marks from the people before, hair on the shower wall, stain mark on headboard and many other issues that fall under a “filthy room”. Photos also don’t reflect how the room actually looks don’t think of staying here

2/10

Poor

07 Aug 2025

Sin yan

This is more like a hostel. I concluded this is terrible stay. I stayed in share bath room, and the bath room is dimmed , shampoo used up and no refill until 2 days later. People stayed at my floor are very noise even at mid night. The wall between the rooms like paper, I can even feel the people walking outside since my bed will shake. Can’t really sleep. Also , no elevator. You have to carry your luggages up to your floor.

Only one thing to appreciate, the staffs are helpful and nice.

Self

10/10

Exceptional

03 Aug 2025

Daniel

Love Quentin! Stayed in 2 different of their locations & both were great!

Leisure Friends

2/10

Poor

29 Jul 2025

Brian

Smallest room ever. Staff was somewhat friendly checking us in. Hotel should be considered a hostel. Wouldn’t recommend staying here

4/10

Poor

12 Jul 2025

Tina

Didn't like being in the basenent with people outside right next to the only tiny window that would not close.

Leisure Family

2/10

Poor

09 Jul 2025

Anna

No elevator..
Stairs were a death trap.

Friends_and_family Friends

2/10

Poor

17 Jun 2025

Verified traveler

ROBBED, ROBBED, ROBBED. Both my son and I were robbed by the hotel staff. The manager was not helpful at all, and was even smiling and smirking when I was explaining my situation. I told him I didn't find this funny at all. Someone went through all of my zippers in backpack to find my cash, and then went through my sons wallet and took his cash too. A high school kid, saved up for a trip to Europe, robbed by staff. Unreal.

We estimate that they took about $500 total cash. Management would not allow me to check out early and refused to do anything about it. I was supposed to stay three days, but I left on day two and booked a real hotel.

I left early despite having to pay for the extra night. Management should have let me check out early after being violated and lied to.

No air condition and it was hot in the room and stinky.

Friends_and_family Family

10/10

Exceptional

01 Jun 2025

Lynn

No elevator so navigating the narrow stairs was a challenge. Otherwise staff were great room was good

Leisure Friends

2/10

Poor

28 May 2025

Beck

Room looks nothing like the pictures. It’s quite dirty and I would never come here again. The older woman at the front desk was horribly rude as well. Overall poor experience, not even worth the cheap price.

Leisure Partner

2/10

Poor

24 May 2025

christopher

Bathrooms were gross, shower curtain was only thing separating shower from rest of bathroom. So water would go everywhere. Bathroom floor looked like it had never been mopped. Towels were small and sparse. Nowhere to put anything in bathroom or bedroom. Tv did not work, doors wouldn’t close unless you slammed them. Multiple times I saw other rooms with the doors ajar. In middle of night some guy walked into our room bc our door was not closed properly. No phone in room to call front desk. Elevator to bring luggage up and down was out of order.

Leisure Family

8/10

Excellent

19 May 2025

Francisco

Very noisy at night we can”t Sleep any minutes.

Leisure Family

4/10

Poor

08 May 2025

Verified traveler

Never again.

When i book the hotel, I didn't see that the property doesn't have a Iift. Luggage up and down problem. The first stay in a room 105, window faces the street intersection. Whole night is noisy. No room cleanings, even take away trash and gives clean towls, toilet tissues.

Self

4/10

Poor

29 Apr 2025

Ann

Substandard Amsterdam Hotel

This is a very substandard and noisy hotel. The elevator does not work and the bathrooms are frequently out of paper. The lights in the bathrooms turn off very quickly if one isn’t moving.

Self

10/10

Exceptional

21 Apr 2025

Gari Wyn

Perfect for short stay

Awesome location to central station, main hot spots and great bars and resteraunts. Very comfortable beds, and great staff

Friends_and_family Friends

2/10

Poor

20 Apr 2025

Junaidah

This is not a hotel !!! Not even one Star!!

The hotel facilities is like a Hostel and I paid €210 per night plus Deposit €100! This is ridiculous, the rotten wooden window in the room of my overpriced hotel room rate couldn’t sustain the noise from the street which deprive me from having a decent good night sleep. On top of that the loud banging of doors due to opening n closing of doors at 1:08 am was so very annoying. I cannot relate what a nightmare stay I had in this Quentin Hotel. And the room space is like a prison cell, which is so against the law to demand such a price. This is like a Mafia hotel, that nobody comes to assist with humanity but virtuel assistance, which useless in real life problem. Shame if you to have such listing in your website! Never again!!

Friends_and_family Friends

8/10

Excellent

18 Apr 2025

Kelly

You definitely wanna stay here for the location and convenience. The hotel itself is not fancy, is not sound proof, and is a little run down. But for a fantastic location that has all the basics you really can't beat it

Leisure Friends

8/10

Excellent

16 Apr 2025

Mahesh

Good

6/10

Pleasant

29 Mar 2025

Anna

As described

8/10

Excellent

10 Mar 2025

Sam

Last minute booking great location just a shame the room keycard wasn’t working properly. Staff tried there hardest to rectify it but keycard just didn’t like me but all in all good place to staff helpful staff

Friends_and_family Friends

10/10

Exceptional

01 Jan 2025

Anthony

New year's stay at quentin arrive

Very friendly and helpful staff,hotel very conveniently placed near dam square etc. Very comfortable room for a budget hotel, would most definitely stay again if i visit Amsterdam again

Partner

4/10

Poor

02 Dec 2024

Allison

Well, number one the picture that they have on Expedia is completely incorrect. It looked nothing like that. THERE IS NO BATHROOM in the room, only shared at the end of the hall and shower down the stairs. No peep hole on doors so a little sketchy. Heat didn't work first day because it was broken and then they fixed it. Only one pillow in bed and no extra blankets. The location is the only good thing about this place. Like the picture on Expedia is a catfish.

Leisure Friends

10/10

Exceptional

28 Nov 2024

Mario

Very comfortable in great area

Great value, close to transportation, clean and comfortable. Friendly staff and great accommodations. Area is walkable and safe.

Friends_and_family Family

8/10

Excellent

24 Nov 2024

jason

.

Leisure Partner

2/10

Poor

18 Nov 2024

Verified traveler

I would not recommend this hotel. It’s a shared bathroom. The carpets are threadbare. It’s extremely basic. The ladies toilets in reception area were out of order.
There’s no lift and the stairs are steep!
The location is good and the staff are helpful and friendly.

2/10

Poor

22 Oct 2024

jim

VERY POOR

The beds themselves were clean enough, however the shower was in a poor state with mould on the tubing and around the shower head.

The bathroom was tiny and you had to sit on the toilet at an angle when the door was shut.

The stairwell was extremely steep and the carpet in the hallway was filthy.

The breakfast was VERY basic and coffee stone cold on 2 of our 3 mornings.

The beds were very basic and uncomfortable and the windows didn't close properly so blocking out the noise from the street below (went on all night at weekend) was impossible.

The young fellas running the place were pleasant enough, however they didn't give an impression of knowing the business. We waited about 30 minutes on our arrival, for someone to come to the hotel and check us in.

Location was good in that it's central, however the noise from the street didn't make for a good night's sleep.

Friends_and_family Friends

2/10

Poor

12 Oct 2024

Rosibert

The worst hotel I have ever stayed in my life, the bathroom is shared, you have to pay to have an upgrade, it's terrible, you can hear every step you take, it doesn't have an elevator, the stairs are terrible, I don't recommend it.

Business_and_leisure Friends

2/10

Poor

26 Sep 2024

Verified traveler

There is no elevator only stairs and the stairs is very narrow. No hot water kettle in room. But close conveniently close to bars and night and city.

Friends_and_family Family

6/10

Pleasant

11 Sep 2024

Rebecca

.

Leisure Self

4/10

Poor

29 Aug 2024

Laia Segovia

I was locked in the bathroom

Leisure Friends

6/10

Pleasant

22 Aug 2024

Roberta

The hotel is very convenient. Like all the other reviewers indicated, it is on a Main Street. Our window was opened while we slept for ventilation and can hear everything happening. Since Amsterdam is an older city it is expected that the building will be dated. We had 3 beds. The washroom knob was strange as it seemed like it needed repair. The water pressure was also just okay. The receptionist were super helpful and friendly. We asked for extra toilet paper, and towel (our room only had for 2 ppl). We also indicated one of the bottles of soap was empty and got a new one. The stairs are spiral stairs. So it is hard with suitcases. However this has been noted on the description. If you want convenience, this place is very close to the train. We also paid extra for the breakfast across the street. The staff were friendly and it was a good/fresh breakfast.

2/10

Poor

18 Aug 2024

Katherine

Avoid!

Hotel was dirty ,no air conditioning so 3 of us in a room was like a sweat box. Door keys kept failing so having to constantly get new ones. Place to get breakfast wasn’t open the whole time we were there. If you have. Showed it less into the bedroom. Uneven flooring which caused a fall. For the price we paid I’m disgusted at this.

Friends_and_family Family

4/10

Poor

13 Aug 2024

SANKET

I did ask for a ground or 1st floor due to other travellers but request didnt reach them and unfortunately no availability to change the room either

2/10

Poor

12 Aug 2024

Marco

Terrible hotel, booked twin room but none available on arriving so ended up with a shared toilet and shower totally unexceptable

4/10

Poor

02 Aug 2024

Nemat

The only good thing about the hotel is being in the center of the town.
No elevator, tiny stairway, no shower, no toilet in the rooms.
Outrageous cancelation cost.

Leisure Family

2/10

Poor

18 Jul 2024

zulema

Noise all nite and smell of mariguana

Leisure Family

2/10

Poor

17 Jul 2024

Verified traveler

Avoid at all costs. Dangerous and careless.

This place is awful. The person who checked me in was either high or just didnt give a crap. The room was atrocious but that is not even my issue. The tv didn't work, I can love with that. However, the door to the room would not close when I wanted to leave. I had to almost take off my fingers to get it to close. I was locked in the bathroom on the second floor for a half hour. The lock must have jammed and I spent that half hour in a windowless hot bathroom trying to jiggle the door knob and handle to get out. When I checked out I told the staff about these issues, and she was either high or just didnt give a crap. She didn't write anything down about the room lock or the bathroom lock to tell management. This place is a fire hazard and I really hope someone doesnt die because of their negligence. Shame on them.

Self

8/10

Excellent

09 Jul 2024

Sylvia

Staff were nice, friendly and helpful. In a good location. Near the train station. Near shops and places to eat.

10/10

Exceptional

02 Jul 2024

Douglas

Small but convenient

Leisure Self

6/10

Pleasant

24 Jun 2024

cinthia

Moldy shower no elevator

The room was small but comfortable enough. There are only stairs to get to your room so if you have heavy liggage it might now work. The shower and bath room was very moldy and smelled pretty bad

Friends_and_family Family

8/10

Excellent

21 Jun 2024

Verified traveler

Amsterdam

Clean rooms, nice ambiance. We had a 3-story walk up with stairs narrow enough to kill an average-portioned-american, or at least stop them. I felt like the location was okay, it was across the street from many \"cafes.\" Bathrooms were too cramped for you to sit on the toilet and close the door to the bathroom. The whole room stank like sewer too.

Friends_and_family Friends

10/10

Exceptional

11 Jun 2024

Stephanie

The room was excellent and the reception was great! The location is was wonderful and around a lot of great shops and in walking distance to pubs.

Partner

2/10

Poor

03 Jun 2024

Richard

Trash

Terrible do not stay!

4/10

Poor

02 Jun 2024

Verified traveler

Would not recommend

When we booked our stay, it did not mention anywhere that we would have to share a bathroom. The sheets and towels were dirty and the shower had mold in it. The light in the bathroom turned off every 30seconds.

Friends_and_family Friends

2/10

Poor

23 May 2024

Denicha

I did not stay here after seeing how dirty the room was. The staff is claiming they offered me breakfast for the inconvenience which is false. I was told to contact the reservations department and I’ll get my refund but now they refuse to. DO NOT STAY HERE!!!

Friends

8/10

Excellent

11 May 2024

Erick

Great location

Leisure Family

6/10

Pleasant

12 Apr 2024

Alicia

They had a computer issue, so when we arrived, we were told we had to go to another property and they did not offer to pay for the taxi there. It was a nicer hotel than the Quentin arrive, but not located near transportation and required and taxi in the morning which they did pay for when we asked, so all in all we spent more money than we wanted to. We stayed at the Quentin England, which was a lovely property. they included breakfast for the inconvenience.

10/10

Exceptional

03 Mar 2024

Claire

Ideal location, perfect short stay

Fab stay, comfortable and well looked after

Friends_and_family Friends

4/10

Poor

24 Feb 2024

Emma

The staff was very condescending and rude. Told us all different things and made it very difficult to understand check out and such.

Leisure Friends

4/10

Poor

22 Feb 2024

Jaelyn

The people who worked here were super rude, and for a place that stated they had people present 24 hours, we shouldn’t have to wait 35 minutes in order to check in and out

Leisure Friends

4/10

Poor

20 Feb 2024

Christopher Kayle

It was incredibly loud for several nights in a row with people banging doors and yelling in the hallways

Leisure Self

8/10

Excellent

17 Feb 2024

Mark

Overall good place to stay on a budget brilliant for access to Amsterdam central

Leisure Friends

8/10

Excellent

18 Jan 2024

Jasmine

Great location and friendly staff however rooms are very small basic with shared facilities. Served us well though and was very cheap

8/10

Excellent

02 Jan 2024

Simon

Adequate room but shared facilities lacking, no shower on the 4th floor and only one toilet for 10 rooms. Elevator not working so not good for anyone with any kind of mobility issue

Leisure Friends