Name: Room Mate Aitana, Amsterdam
Address: IJDok, 6, Amsterdam, 1013 MM, NL

Room Mate Aitana, Amsterdam

Amsterdam and vicinity · Netherlands

100 reviews shown

10/10

Exceptional

29 Jul 2026

Jane

Staff are incredibly welcoming and friendly. The hotel was spotlessly clean and the double queen room incredibly spacious. Our room had a large window overlooking the water which gave a great late night and early morning view. Luggage can be left to pick up any time if you are not travelling on until later. Would 100% recommend.

10/10

Exceptional

28 Jul 2026

Janice

The rooms were very clean and modern. Very close to train station.
Staff very pleasant and helpful with directions.

10/10

Exceptional

27 Jul 2026

Christina

Beautiful hotel, a true gem in Amsterdam. Huge room, amazing view, and amenities that are rare in a European hotel

10/10

Exceptional

26 Jul 2026

Emily

Perfect location, perfect accommodations, easy uber pick up location, nice staff, great drinks, very close to everything!!

10/10

Exceptional

24 Jul 2026

Michael

Beautiful hotel, had a great stay.

10/10

Exceptional

23 Jul 2026

Brandon

Eat hotel u can stay at in Amsterdam

10/10

Exceptional

21 Jul 2026

Gal

Higley recommend!!

The staff were very helpful.

10/10

Exceptional

21 Jul 2026

Christopher

The hotel and room was very clean nice and quiet I didn’t hear the rooms around me so every night was a great night sleep! The staff was very helpful in getting me cars directions and even finding a nice spa to relax and unwind! Air conditioning worked great and on the coldest days the heat also worked so I was always comfortable inside after spending the days walking around and visiting museums. Central train station was around a ten minute walk and the square was around 18 minutes walk . I was very happy with the location of the hotel and enjoyed the hotel and city!

Family

10/10

Exceptional

20 Jul 2026

Mauricio

El servicio y atencion.

Partner

10/10

Exceptional

20 Jul 2026

Stephanie

This is a unique and fun place to stay. The staff is so helpful and cheerful-I felt like they were very glad to see me. I had a few problems and they didn't stop helping until we got them resolved.The food there is medium priced but worth every penny. The lounge area is well maintained and the bartender's are talented, making cocktails that are delicious. The location is a walk away from a lot of the tourist spots. All in all, I would come back here again if I was in Amsterdam.

Partner

10/10

Exceptional

20 Jul 2026

Nasreen

Stayed for a night before our trip to Paris. We could walk around the city. Very convenient location and worth it.

Partner

10/10

Exceptional

17 Jul 2026

Levi

Comfy hotel. 10 minute walk to everything. Very clean. Hotel restaurant is great.

Family

8/10

Excellent

16 Jul 2026

Patrick James

Good

Partner

10/10

Exceptional

15 Jul 2026

Chris

Great location, beautiful hotel- bed amazing, views superb! Will stay again.

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Gyula

Clean room, great view, excellent amenities.

Family_with_children

10/10

Exceptional

13 Jul 2026

Daniel

Excellent service during the entire visit. Friendly staff, great location near Amsterdam Centraal

Family_with_children

10/10

Exceptional

12 Jul 2026

kathy

Everything here was impressive. The room was very clean, and the staff were extremely friendly and helpful. The location worked perfectly for us, as it was only a 2-minute bike ride and a 5-minute walk to central station and ferry. I loved it and would recommend it to anyone visiting Amsterdam.

Family

10/10

Exceptional

10 Jul 2026

John

Though it is far from canal area , this was a nice pick for us due to large room and quiet evenings . Walkable to train station to go anywhere in Netherlands . For our day trips using train , we found the property excellent

Partner

10/10

Exceptional

09 Jul 2026

Jian

This was our second stay at Room Mate Anita, and the hotel's prime location and helpful staff make it a place I highly recommend for anyone visiting Amsterdam!!!

Family_with_children

10/10

Exceptional

08 Jul 2026

Alicia

Excellent and all delicious and fresh.

Partner

10/10

Exceptional

07 Jul 2026

Maria

Pros:
The location was great. Beautiful views and just far away enough from the hustle and bustle of the city, but still walkable.

Clean and spacious rooms. Very comfortable.

Staff was polite and accommodating.

The only con I can think of is that the elevators were not always responsive, and the stairs that led to the main lobby only went down to the 3rd floor. Finding the other stairs was a bit of a trek.

All in all, we would definitely recommend.

Partner

10/10

Exceptional

05 Jul 2026

Jasmin

Beautiful hotel, nice and clean and great location.

Friends

10/10

Exceptional

03 Jul 2026

Shelley

Hotel was fabulous, great location and nice room. Unfortunately, the hotel bar was not great, terrible service.

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Hannah

We loved everything from the moment we arrived the staff were amazingly helpful and friendly. They made our trip extra special, the property was one of the nicest we have stayed in. Highly recommended. Suitable for couples, families, and people with disabilities. We will most definitely stay again

Partner

10/10

Exceptional

02 Jul 2026

John

Beautiful place! Five minute walk from the train station. Twenty minute walk to places like the Anne Frank house or the streets where people go to hang out or take a canal cruise. Room Mate is on a small island like location access is a walking bridge. Across from the hotel is an excellent Indian restaurant with very reasonable prices.

Family

6/10

Pleasant

30 Jun 2026

Roya

The location was good, but overall we were disappointed with our stay. We were initially told babysitting services were available, but after arrival we were told otherwise and only after repeated complaints was one babysitter arranged. Housekeeping was below expectations, with towels and linens not being changed properly and the room not cleaned well. Customer service did not meet the standards of a 4-star hotel, and our complaints were not adequately addressed.

Family_with_children

8/10

Excellent

30 Jun 2026

James

Close to the Central Train station so good for traveling to and from the Netherlands. Not so close to downtown so need to take public transportation to get around.

Family

6/10

Pleasant

30 Jun 2026

Lydia

The staff at the front desk were very pleasant and helpful. The sink was draining very slowly. Toilet paper and facial tissues , I had to call as they both ran out. There should be spare supply in the bathroom.

Friends

8/10

Excellent

30 Jun 2026

Abigail

Just a shame the fridge is also powered by the key card. Staff took this out while cleaning and the result was coming back to a warm fridge at the end of the day

10/10

Exceptional

30 Jun 2026

yery n

AC worked perfect

Family

10/10

Exceptional

28 Jun 2026

Russell

10 minuite walk from central station, wonderful staff at reception. The room has air con it was quite large and the area around the hotel is rather quiet

Friends

8/10

Excellent

27 Jun 2026

Daniel

Nice hotel. Basic amenities, location a little further out than expected. But staff were lovely. Would return

8/10

Excellent

26 Jun 2026

Maria

I was so unsatisfied with a staff behind the buffet counter where they cook and prepare cold cuts. The old lady that was preparing the cold cuts was arranging them WITHOUT WEARING GLOVES! This should NOT be allowed at all! I like the cold cuts but when I saw the way she was handling and preparing them WITHOUT GLOVES… forget it! This has to be corrected!

Friends

4/10

Poor

25 Jun 2026

Patrice

Disgusting unwashed blood stains on linen.

Upon settling into our first room after a full day of sightseeing, we discovered an unwashed blood stain with hair on the sheets (see photo). This was clearly missed by the cleaning staff. We immediately contacted the front desk, who offered to have us change rooms. However, we had already unpacked and it was nearly 10 p.m., which was not a convenient option. Consequently, they sent an attendant to change the sheets.

From this point on, we felt unable to trust the hotel’s cleaning staff and chose not to have them tidy up our room for the remainder of our three-night stay. As compensation, they initially offered us a voucher for two drinks at the hotel bar.

The next day, we spoke with the assistant manager, Florencia, who informed us that they would be offering us a 10% refund on our room rate. We expressed our disgust at the situation and stated that a 10% discount was unacceptable. Had we not had full days of tours booked, we would have checked out and stayed elsewhere, as our hotel room did not feel clean and we had no faith in the hotel’s cleaning staff. When checking out, they offered us only a 15% discount on the room rate.

In conclusion, we do not recommend this hotel due to its lack of basic cleanliness and hygiene and its poor and unexperienced customer service.

Partner

10/10

Exceptional

25 Jun 2026

Adrienne

It was nice

Family_with_children

10/10

Exceptional

25 Jun 2026

Christina

We loved our stay at the Room mate. We had a couple issues with the room that were fixed immediately . They even gave us some complimentary drinks for the inconvenience. The view of the canal was stunning from our room. We really enjoyed staying here.

Partner

10/10

Exceptional

24 Jun 2026

stephanie

Super belle hotel. Le personnel est très sympatique. C'est beau d'être sur le bord de l'eau mais un peu loin du Centre.

Friends

10/10

Exceptional

23 Jun 2026

Sabah

Very good breakfast … great location and very clean ♥️

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

James Andrew Myles

Friendly helpful staff and clean rooms

Partner

10/10

Exceptional

22 Jun 2026

Tiffany

Easy to walk everywhere, clean, amazing shower, nice staff!

Family

10/10

Exceptional

21 Jun 2026

Elvira

Beautiful hotel, with wonderful rooms in a quiet location. Easy to walk down to the canals. The bar & lobby are gorgeous. The staff is friendly & go out of their way to make your stay enjoyable. Would highly recommend.

Family

10/10

Exceptional

16 Jun 2026

James

Clean, modern, spacious.

Friends

10/10

Exceptional

15 Jun 2026

Karen

Convenient location in a quiet neighbourhood. Easy walk to the centre and train station

Friends_and_family Friends

10/10

Exceptional

15 Jun 2026

Ivone

Very clean perfect location staff was super nice

Partner

8/10

Excellent

13 Jun 2026

Jennifer

We stayed here for 4 nights, primarily choosing it for its fantastic location. It is within easy walking distance to the Amsterdam train station and served as a perfect starting point for our scheduled countryside tour.

Our room was clean and spacious, and we really enjoyed the complimentary mid-afternoon tea and Stroopwafels—a lovely, welcoming touch.

However, there were a few areas that could be improved. The check-in process took significantly longer than expected, and the front desk staff lacked a welcoming, customer-focused attitude. Additionally, while the room was immaculate, the towels were pilling and could use an upgrade.

Overall, it is a highly convenient place to stay with great perks, though the arrival experience could be smoother.

Family

8/10

Excellent

13 Jun 2026

Jorge

I forgot my EarPods charging in my room, and I didn’t receive a phone call or message or email from the hotel telling me that they had them.
I consider that a $100 lost

Self

10/10

Exceptional

10 Jun 2026

Michele

The room was nice we did not have ice bucket but otherwise all good. Hotel close to everything 20 min walks to central station and restaurants.

Friends

2/10

Poor

09 Jun 2026

Matthew

Terrible food, lengthy check in

8/10

Excellent

07 Jun 2026

Paula

Nice clean modern hotel with very nice staff.
Food was very good.
Only downside was the check in.Arrived at 5pm, 2 hours after we should have been able to have our room but the room wasn’t ready.

Family

10/10

Exceptional

07 Jun 2026

Richard

I wrote a more detailed review about the Room Mate Hote already. In short, solid hotel, solid rooms, top notch staff and enjoyable all around. If you’re like me, I usually read the negative reviews and question whether the positive ones are for real. Amsterdam is expensive but, as far as i can tell, this place is more spacious and not ridiculously priced or ridiculously tiny. Put a pool in this place and it’d be almost perfect. But, pobodies nerfect. 😉

Self

10/10

Exceptional

07 Jun 2026

Peter

Pristine room
Wonderful views of Amsterdam waterways
Friendly staff
Good food
Excellent buffet breakfast
Pleasant bar
Excellent location for Amsterdam city and taking cruise boats .

Partner

10/10

Exceptional

05 Jun 2026

Nicole

Excellent location and an amazing stay! The hotel staff were incredibly kind and welcoming throughout our visit. The rooms were spacious, comfortable, and exceptionally clean. Everything was well maintained, which made our stay even more enjoyable. We absolutely loved this hotel and would highly recommend it to anyone visiting the area!

Family_with_children

10/10

Exceptional

05 Jun 2026

Colin

Helpful staff great location

10/10

Exceptional

04 Jun 2026

Elisa

This hotel was lovely to stay in. It is modern and beautiful and the rooms are a very nice size. It is located right by Central Station, making the best of Amsterdam very accessible. We really had a wonderful stay!

Friends_and_family Friends

10/10

Exceptional

03 Jun 2026

Dennis

Very nice place to stay. Within walking distance to city center. I was able to check in early, which I appreciated. Nice bar and patio area. Ordered appetizers and wasn't too pleased with the quality and quantity, not to mention the cost. Decent TV with a few English speaking stations.

Partner

10/10

Exceptional

02 Jun 2026

Tracey

The Front desk team and all housekeeping staff were amazing and helpful. Room is super clean, bed was comfy. Service was excellent.

Partner

10/10

Exceptional

02 Jun 2026

Jennifer

Amazing stay!

Partner

10/10

Exceptional

01 Jun 2026

Richard

The front desk staff couldn’t have been more friendly and helpful. I stayed in a suite the first two nights of my stay and moved to a “regular” room for the third. That was by choice, not for any other reason. When i arrived i able to check in early which was nice after a long flight. Bed was comfy and clean as was all of the furniture. The suite even had an awesome Bose sound system that I used often. The only thing the room lacked was a view as the building across the street made me feel like I was in a fish bowl a few times. Had to be a little careful being nekked. Not a big deal. One of the reasons I chose to move on my third night was to have a city view, which was nice from the 10th floor. Rambling a bit so i’ll bullet point the rest.
- i was able to check into my 2nd room early as well which made my move super easy
- i called the front desk to ask where I could get some ice and they delivered it to my room which was a pleasant surprise
- i ordered UberEats which was ridiculously late but Ruth called the restaurant for me and called my room several times when the fold arrived. I had gone for a walk to see if I could eat somewhere else if my food never showed up
- the candy containers by the front desk were great esp after visiting a local coffee shop
- Amsterdam is very expensive but compared to some of the other hotels, this place was great value comparatively
- Ruth is the only name I remember but the entire front desk staff was incredible

Self

2/10

Poor

01 Jun 2026

Thomas Mary

We just didn't like this hotel. Breakfast was terrible and the area dark and depressing.

Partner

2/10

Poor

01 Jun 2026

Mahdieh

Very disappointing experience. The power in my room went out around midnight and despite several calls to the front desk, I was told nothing could be done. My room was completely dark and I couldn't charge my phone or laptop.
I had an important meeting in the morning, and the issue wasn't fixed until around 7:00 AM. The power then went out again, and when I called for assistance, the staff seemed annoyed and spoke to me as if I was responsible for the problem.
Technical issues can happen, but the poor communication and unhelpful attitude made the experience much worse.

Self

8/10

Excellent

01 Jun 2026

Jeffrey

Nice hotel, reasonable location, needs a proper gym though

6/10

Pleasant

31 May 2026

Elaine

The property is very nice and in a great location! Check in was a nightmare!! Extremely slow and do not even think you would be able to check in early!! Our room was not ready so she said she would text us to let us know when the room was ready! Never received any type of notice! We were sitting in the lobby and noticed other people checking in and going to their rooms. We asked again if our room was ready. It was now well after check in time! With no apologies she handed us the key card. So nice property, no customer service or helpful staff! Would suggest to find another great location with a little customer service!

Friends_and_family Friends

10/10

Exceptional

30 May 2026

Amy

Very nice hotel and staff very helpful

Friends

10/10

Exceptional

29 May 2026

Barbara

Dry nice and convenient spot for river cruise, train station and city center.

Partner

10/10

Exceptional

29 May 2026

Elliot

Great view great staff

Partner

10/10

Exceptional

28 May 2026

Richard

Excellent location for walking access to old town and train station

Partner

10/10

Exceptional

27 May 2026

Sandy

Great service, fantastic room with excellent amenities. Will definitely return!

Friends

10/10

Exceptional

27 May 2026

Axel

Great location. Friendly staff. Very clean hotel.

Partner

8/10

Excellent

26 May 2026

Heather

Clean Room, located by Central Station.

Family

10/10

Exceptional

25 May 2026

Anthony

We had a a great large room. Very nice hotel. Has restaurant with good food. The view from our room was facing canal and the view is great. Great hotel.

Partner

10/10

Exceptional

24 May 2026

Joanne

Clean and great staff

Partner

10/10

Exceptional

21 May 2026

Jody

Loved the room and breakfast. Only disappointment was Reception not having stamps to buy so had to go to Centraal Station but not a big problem.

Friends_and_family Friends

10/10

Exceptional

21 May 2026

Regina

Easy walk from the central train station. The check in was easy and the room spacious and clean. We loved the rain shower with the handheld option. Only negative was the BRIGHT light from the thermostat that lit up the room like a spotlight. Easy enough to cover it if you’re bothered.

Friends

10/10

Exceptional

19 May 2026

Cathy

Convenient location for tourist.

Partner

6/10

Pleasant

18 May 2026

Andrew

The room itself was extremely large and spacious which I can appreciate being in Europe and Amsterdam. The hotel itself isn’t the most convenient to get to and a bit of a pain to walk to anywhere.

The room was tidy but didn’t come across as thoroughly cleaned. The rug definitely needed to be replaced. The accent chair in the room was filthy. It has grooves in it that make it challenging to clean but it’s not comforting to look at or even want to sit on.

There is an unlikely chance I would stay here again.

Self

10/10

Exceptional

18 May 2026

Robin

A perfect location just a little walk from the gorgeous canals.

Family

8/10

Excellent

15 May 2026

natasha

Beautiful hotel, the layout was spacious and welcoming. The only issue we had was the day we checked in, we noticed one of the towels had a stain and did not look very clean. Besides that, we had a nice stay, breakfast was amazing.

Family

10/10

Exceptional

15 May 2026

Julie

Lovely spot, very friendly staff, clean and central to everything!

Friends

10/10

Exceptional

14 May 2026

Priti

Great location and service

Friends

8/10

Excellent

14 May 2026

Simon

Nice quiet area no risk of trams waking you up

Self

10/10

Exceptional

14 May 2026

David john

Great hotel and staff helpful , location was good excellent bagel shop across the road where i could get lovely breakfast my my first time in amsterdam feel great highly recommend

Partner

10/10

Exceptional

13 May 2026

Ryan

Nice

Partner

10/10

Exceptional

12 May 2026

Jay

Rooms a great, clean and the hotel staff we're all very helpful.

Hotel is within walking distance of the Central Rail Station and Amsterdam main center.

Definitely recommended !!

Friends_and_family Friends

10/10

Exceptional

12 May 2026

Paul

Great hotel and great location. Check in is a pain and lifts always have queues. But would come back as rooms were great

Friends

8/10

Excellent

11 May 2026

Alana

Breakfast was very nice and room was clean

Family

10/10

Exceptional

11 May 2026

Sabrina

It was a nice, big room with a view.

Friends_and_family Friends

10/10

Exceptional

11 May 2026

Anurag

Clean and comfortable hotel with friendly and helpful staff. Highly recommend

Family_with_children

10/10

Exceptional

09 May 2026

Sadikshya

Very clean and nicely located. Staff was very helpful

10/10

Exceptional

08 May 2026

Alan

Great location, views. Towels were thin with many threads hanging off.

Partner

10/10

Exceptional

08 May 2026

Lourdes

Wonderfull, I love the hotel, confortable. No air conditioner, not need because is very cold.
Good quality and service, and clean and bed comfortable.
Beautiful view from the room. Take 48 bus and go central station.

Partner

10/10

Exceptional

05 May 2026

Vinay

Clean Room and attentive staff

Family

10/10

Exceptional

04 May 2026

David

i like everything about this hotel, location, great customer service.

Friends

10/10

Exceptional

04 May 2026

William Cole

Very friendly and helpful staff. Great views from the rooms

Self

10/10

Exceptional

03 May 2026

Brian

Gym was just ok .

Partner

10/10

Exceptional

02 May 2026

Adrian

Wonderful property and staff. Excellent location, the staff was professional and courteous. I look forward to future stays at this property when in the area.

Breakfast was the highlight of my daily routine. When comparing other properties available at the time of my stay I was able to book premiums rooms nearly double the size for an excellent rate by comparison to what was avaliable to me at the time. To top it off I arrived and checked in on Kings Day. City Central is easily walkable from this properties and Uber or Taxis are hardly 4 to 5 minute rides to the attractions in the area.

Business Family

6/10

Pleasant

01 May 2026

Stefano

Amazing, helpful and friendly staff, unfortunately let down by the hotel itself.

Bathrooms need updating, the sealant and shower floors were all yellow, while the cleaners have done their best, it needs a whole freshen up.
Just didn't feel clean after using the bathrooms.

Rooms were comfortable enough, but again could do with a freshen.

Location is just outside the tourist areas, easy to park too.

The restaurant menu could be a bit bigger too if I was being super critical, but the food itself was cooked well.

Friends_and_family Family

10/10

Exceptional

30 Apr 2026

Debbie

The room was a great size, very clean and a beautiful view. The front desk staff were exceptional. So thoughtful and very helpful.

Friends

10/10

Exceptional

30 Apr 2026

Celia

The breakfast was very good but it must be included with the high price we already paíd.
The staff was very helpful.

Friends

10/10

Exceptional

29 Apr 2026

Allison

A return visit to this fabulous hotel.
Lovely friendly, helpful staff.
Room, bathroom and bed linen spotless clean.
Easy 15 min walk from the train station very central

Family

10/10

Exceptional

29 Apr 2026

Tina

Super clean, amazing staff, beautiful hotel rooms, great breakfast, nice to sit outside on the dock, good location. I will never stay at another hotel in Amsterdam. Highly recommend

Friends